Hyatt Centric Victoria Harbour

Hong Kong, Asia and Far East

The hotel

When you’re in one of Hong Kong’s hottest spots, you want to make the most of it – Hyatt Centric Victoria Harbour promises dazzling harbour views from every guestroom, instant access to the Harbour North mega mall, and show-stopping vistas from the rooftop’s sophisticated restaurant and roof-edge pool. The hotel reveals authentic Hong Kong at every turn, from its high-tech scene (think virtual reality fitness experiences and a free smartphone for your stay), to its links to local life on Hong Kong Island, thanks to the complimentary shuttle bus and easy access to the ferry pier and MTR station.

Amenities

  • Swimming Pool
  • Room Service
  • Restaurant

Where is it

Located in the district of North Point on Hong Kong Island. Transfer time from Hong Kong International Airport: 40 minutes.

Hotel information

671 luxury rooms and suites with stylish furniture. All with air-conditioning, TV, sound bar system, complimentary use of smartphone with unlimited 3G mobile internet access, Nespresso™ coffee machine and tea making facilities, mini-bar*, 2 complimentary bottles of water, local designer’s bathroom amenities and safe. Urban Harbour View Rooms are located on floors 5-12 with 1 king-size bed or 2 double beds.

Premium Harbour View Rooms are also located on floors 5-12 with 1 king-size bed or 2 double beds. Selected rooms can accommodate an extra sofa pull-out bed (at extra cost).

Deluxe Harbourfront Rooms are on floors 5-12 and showcase unobstructed views over Victoria Harbour and the city skyline from the bathroom.

A selection of Club Rooms on floors 20-22 are also available, these rooms include complimentary VIC privileges.

Cruise restaurant, The Farmhouse (buffets and international dishes), The Farmhouse Deli. Rooftop outdoor swimming pool​. Health Club with 24-hour gym​ and sauna and steam rooms. Complimentary shuttle bus service to Hong Kong Island’s main shopping and business districts. 24-hour room service*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (547)
  • Very good (207)
  • Average (79)
  • Poor (38)
  • Terrible (44)
Image of the Tripadvisor rating Helpful staff and excellent view

Jul 5, 2020 kittylmmhi

My husband and I had a wonderful weekend in Hyatt Centric Hotel for celebration of our anniversary. We had a great stay here. Special thanks to front desk staff Joyce who is nice, cheerful and helpful, provides a nice room and attentive service to us. The room is spacious and with an excellent view of Victoria Harbor. I have suggested this great… Read more
My husband and I had a wonderful weekend in Hyatt Centric Hotel for celebration of our anniversary. We had a great stay here. Special thanks to front desk staff Joyce who is nice, cheerful and helpful, provides a nice room and attentive service to us. The room is spacious and with an excellent view of Victoria Harbor. I have suggested this great hotel to my friends already. Thank you again for providing such wonderful experienceyour to us! Will definitely return! Read less
Image of the Tripadvisor rating Few service to be improved

Jul 5, 2020 Hkchanrc Hong Kong, China

This staycation package is so famous here in HK promoted by many youtubers. Booked this for my family of four using a code for upgrade to better Seaview room. I requested for connected room and get confirmed. Days before check in. They sent an email offering early check in and late check out as long as room changed to twin beds, without… Read more
This staycation package is so famous here in HK promoted by many youtubers. Booked this for my family of four using a code for upgrade to better Seaview room. I requested for connected room and get confirmed. Days before check in. They sent an email offering early check in and late check out as long as room changed to twin beds, without mentioned the full Seaview room will be changed to angle Seaview. The connected room door was not unlocked until we called them. The staff told me the doors cannot be opened wide as the hinges do not allow to, and will damage the wood of the door. Isn't it funny design? Birthday cake was promised and during check in with time of delivery, we called them three times before it was delivered at about 9pm. The pool and gym is crowded and no way to swim and workout. However, the view was great one. Dinner buffet was good. It is rush to get it done in 1.5 hours and only one hour allowed for breakfast. Read less
Image of the Tripadvisor rating Disappointed

Jul 5, 2020 Benliuk

To the Hyatt mangement team, After my stay at the Hyatt for my 60th birthday , I was left hugely disappointed. Firstly, I have requested to be in the second dinner buffet session for the A Centric Staycation but instead I was placed in the first dinner buffet session. It was my only birthday request of the hotel, yet my small simple request was… Read more
To the Hyatt mangement team, After my stay at the Hyatt for my 60th birthday , I was left hugely disappointed. Firstly, I have requested to be in the second dinner buffet session for the A Centric Staycation but instead I was placed in the first dinner buffet session. It was my only birthday request of the hotel, yet my small simple request was denied. Secondly, your staff member Pinky Cheng has promised that a “sweet treat would be arranged” for my birthday but instead I have received nothing of the sort during my entire stay at the hotel. That was evidently an empty promise used to pacify my disappointment at not being placed in the first dinner buffet session. There was not even any courtesy birthday wishes as I would expect from an international 4-star brand. It seems to me that the Hyatt does not care much for their customers. Your integrity is also highly questionable. I do not feel confident that I will ever make another booking at the Hyatt or can recommend it to my friends and family. I hope you will work towards a better customer service. Regards, Chi Li Read less
Image of the Tripadvisor rating Subpar service

Jul 4, 2020 gigi211994 Nara, Japan

We were advised that there would be a 30-40min queue for check-in 2 days before. Were also asked to fill in a unclear survey so we tried calling the hotel but no one ever picked up. A day before they sent us another email saying we could do an online check in so it was fine for us ; no queue at the machines, but a massive queue for the front… Read more
We were advised that there would be a 30-40min queue for check-in 2 days before. Were also asked to fill in a unclear survey so we tried calling the hotel but no one ever picked up. A day before they sent us another email saying we could do an online check in so it was fine for us ; no queue at the machines, but a massive queue for the front desks. We requested for a room upgrade and late checkout but as we checked in with the machine, we didn’t know if we have it or not. We then called the guests services and they said the hotel was really full so no upgrade. But they offered to give us a cake in the evening. We waited but no one came. We called them around 8 and they said they would come immediately?! Sounded like they forgot about it. They also extended our checkout til 2pm. We wanted to go to the gym just before 1pm, but realised we left something in the room so we went back, our key didn’t work anymore! Luckily the housekeeping lady opened the door for us. So we called the guests services why they cut our cards at 12pm when they offered us late checkout. The lady on the phone asked us to go down to the front desks ourselves, when they’re the ones that made the mistake? Finally she said she would ask a colleague to come. Waited for a while, no one came and we called again. Same as the cake, they said they would come immediately. Great view. The room in general is new and clean, however the sink had moulds. Also, it would be better if the lift to the rooms are separate from the mall downstairs for more privacy. Read less
Image of the Tripadvisor rating amazing stay

Jul 4, 2020 chiu0910 Hong Kong, China

We had a great stay here. Special thanks to Jasmine who provides a nice room and attentive service to us. The room is spacious and with an excellent view of Victoria Harbor. Outlets offer good food as well. Will definitely return!