The Cityview

Hong Kong, Asia and Far East

The hotel

The Cityview knows its audience. In one of the world’s most dynamic metropolises, this urban outpost delivers the slick city styling, high-tech touches, handy hotel features, and ‘centre-of-everything’ location every discerning international traveller’s after. Bang-on-trend, you’re greeted by a living plant wall that sets the tone of this modern downtown Kowloon hotel. While the styling, fitness zone, and international buffet may feel reassuringly familiar, the Cantonese cuisine of The Balcony and Thai tastes of Amazing (served under a plant-draped pergola for that ‘al fresco dining’ feel), give an exciting flavour of the East – one backed up by its location in the entertainment and shopping district, just steps from Yau Ma Tei subway station and near Hong Kong’s famous markets.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

Located in downtown Kowloon, just beside Nathan Road, an iconic shopping street. Transfer time from Hong Kong International Airport: 45 minutes.

Hotel information

Range of room types available. All with air-conditioning, LCD TV,  tea / coffee-making facilities, mini-fridge, 2 complimentary bottles of distilled water and safe. Economy rooms are located in the main wing of the building and have 1 double bed, or single beds, sleeping maximum 3 adults (includes an extra bed). Economy rooms have a rain shower in the bathroom.

Deluxe rooms are located in the executive wing and provide a spacious work corner and 1 double bed, or single beds. Deluxe rooms offer a choice of a bath (available on selected floors) or rain shower facilities.

Newly refurbished Premier rooms are located in the premier wing and main wing and have great city views, 1 double bed, or single beds, and deluxe pillow options. Some Premier rooms can also fit a sofa bed, sleeping maximum 3 adults

Deluxe Suites and Premier Suites are also available.

City Café (all-day dining, buffet), The Balcony (open for lunch and dinner; Cantonese dishes), Amazing (Thai-style cuisine) and Amazing Bakery. Fitness room. Complimentary WiFi.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1268)
  • Very good (1733)
  • Average (543)
  • Poor (90)
  • Terrible (52)
Image of the Tripadvisor rating Eco friendly value for money hotel

Jan 26, 2020 fgoola791054 Dongguan, China

Value for money hotel, friendly and helpful staff. Could have more meal options in their room service menu. Lovely channels on television, but would have been nicer if there was tv programs for children as the WIFI for the tv did not work.
Image of the Tripadvisor rating Good location with decent room size

Jan 25, 2020 PeterN3963 Edinburgh, United Kingdom

I have stayed in this hotel a few times in the past so I knew that some room sizes are really small. Therefore I decided to upgrade my room to executive floor with greater room size by paying a little bit extra. The executive room size is acceptable though not spacious. However this is normal by Hong Kong standard. Good points: convenient… Read more
I have stayed in this hotel a few times in the past so I knew that some room sizes are really small. Therefore I decided to upgrade my room to executive floor with greater room size by paying a little bit extra. The executive room size is acceptable though not spacious. However this is normal by Hong Kong standard. Good points: convenient location as it is within walking distance to Yaumati MTR station, most facilities are included including safety box, small fridge, small sitting area, both restaurants are serving good food. Minus points: close to a fire station so it can be noisy at night. Read less
Image of the Tripadvisor rating Clean and comfortable

Jan 24, 2020 Susan M Scituate

3 night stay arranged by a tour organization. Staff very helpful. Very clean. Our room was economy with a queen size bed. Room size adequate. Good location to many “touristy markets” Subway station across street. Laundry services, but no laundry facilities for guests to do their own laundry.
Image of the Tripadvisor rating Only 1-2 days recommended

Jan 21, 2020 rwagne615068

Just welcomed by a very unfriendly staff member who was not able to use the Credit-Card Terminal. A friendly requested 'early check in' was used for a more expensive room instead of letting me three hours earlier in. Noone knows where the swimmingpool and gym is. Internet was not set with no privacy standard (room number and name). So they know… Read more
Just welcomed by a very unfriendly staff member who was not able to use the Credit-Card Terminal. A friendly requested 'early check in' was used for a more expensive room instead of letting me three hours earlier in. Noone knows where the swimmingpool and gym is. Internet was not set with no privacy standard (room number and name). So they know what you do in the Internet. Old furniture, the TV has no HDMI. The room for this price was build for children, not for two adults. Cleaning stuff and door opening guys were all time very friendly. Nice welcome hall. But anyway.... not recommended at all. Read less
Image of the Tripadvisor rating Hellish Experience Ever!

Jan 20, 2020 Louieboytoy Antipolo City, Philippines

To date, my stay at The Cityview hotel is the worst! Very rude reservations staff. Andrew if I am not mistaken and the manager at that time (Jan 16 at 4pm) were so rude and very unaccommodating! I paid for 2 rooms but initially, they only gave me 1. I checked with my travel agent and she confirmed that I paid for 2 rooms. When I went down to… Read more
To date, my stay at The Cityview hotel is the worst! Very rude reservations staff. Andrew if I am not mistaken and the manager at that time (Jan 16 at 4pm) were so rude and very unaccommodating! I paid for 2 rooms but initially, they only gave me 1. I checked with my travel agent and she confirmed that I paid for 2 rooms. When I went down to check and clarify things, Andrew mentioned that it was all my fault as I only gave him my own passport. In the first place, cant they even check the reservations made under my name that was paid way ahead of my trip? They didn't even apologize! Hello, Customer Service? Missing this BIG TIME! The shower area of my room was clogged! I can't even take a decent shower! Is this really a hotel with a 4.0 rating? Yes, the hotel is old and needs to be updated. Very few channels to choose from. The mini fridge needs to be replaced and the electrical sockets, I think, there's only 3 and all can be found at the side table. Very sad for this kind of hotel. The only good about this is the location. They also gave a free cake as a family member celebrated his birthday in HK. Read less