Cape Panwa Hotel

Phuket, Thailand

The hotel

Nothing less than idyllic, Cape Panwa offers a quiet retreat in the southeast corner of this popular island. Excellent service, stylish rooms and world-class amenities can all be enjoyed as well as a secluded beach for hotel guests only. All suites and villas boast plenty of space and light with airy décor. There’s a variety to choose from, ideal for couples, families or groups of friends. Activities at the Cape Panwa abound – although if you want to do nothing more than laze by one of the 2 pools, that’s absolutely fine! For moments when you’re feeling more active, there are water sports galore, including canoes and stand-up paddle boards. As well as sporting activities, there are cultural activities and a spa in which to feel truly pampered. Children are welcomed with open arms and there’s plenty for them to do too, allowing parents time out to soak up the sun. Dining is plentiful at the Panwa, there are several superb restaurants, serving dishes from around the globe. There are also four bars to unwind in at the end of the day, sipping on a handcrafted cocktail perhaps whilst listening to a live band at The Light House or the swell of the sea at Bamboo Bar.

Amenities

  • Bar
  • Swimming Pool
  • Children’s Playground
  • Children's Pool
  • Babysitting service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

Built into the hillside and overlooking a gorgeous stretch of white sand. Although everything is within walking distance, there’s a quirky little train to transport you between the hotel, the beach and gardens! Transfer time from Phuket Airport: 50 minutes.

Hotel information

205 rooms, suites and villas. All are air-conditioned with private balcony or terrace, widescreen TV with cable,  telephone, WiFi access, mini-bar*, tea/coffee maker, safe and hairdryer. Superior Rooms with partial views of the ocean have 1 king-size bed, or twin beds, sleeping maximum 2 adults or 1 adult and 1 child (aged 2-11 years).

Junior Suites have extra living space and large balcony with most offering partial views over Panwa Bay with 1 king-size bed, or twin beds, sleeping maximum 3 adults or 2 adults and 1 child (aged 2-11 years).

Cape Suite with partial sea views (limited by vegetation), master en-suite bedroom and separate lounge with sofa bed, sleeping maximum 3 adults or 2 adults and 2 children (aged 2-11 years).

Family Suites are comprised of a Cape Suite with connecting Superior Room, with master en-suite bedroom and separate lounge with sofa bed, sleeping maximum 5 adults and 4 adults and 2 children (aged 2-11 years).

Two Bedroom Pool Villa with private swimming pool and master en-suite bedroom, sleeping maximum 5 adults and 4 adults and 2 children (aged 2-11 years).

5 restaurants including: Café Andaman (International cuisine), Panwa House (Thai delicacies), Top of the Reef, Uncle Nan’s Italian Restaurant, Laem Panwa Restaurant (outdoor seafood restaurant). 4 bars including: The Light House, Otter’s Bar, Bamboo Bar, Dolphin Bar. Café Kantary. 2 swimming pools. Cape Spa*. Thai massage on the beach*. Fitness centre* with sauna. Water sports* including canoes, catamaran and stand-up paddle boards. Badminton* and table tennis on the beach. Beauty salon*. Weekly cultural activities* including Thai cooking classes, Batik painting and fruit and vegetable carving, games room, playground and menus. Babysitting available* (on request). Complimentary WiFi in public areas and guest rooms. Laundry/dry-cleaning service*. 24-hour reception.

5 nights between 27 Dec-5 Jan.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2054)
  • Very good (824)
  • Average (279)
  • Poor (105)
  • Terrible (49)
Image of the Tripadvisor rating Lovely setting

Apr 14, 2020 LisaC015 Peterborough, United Kingdom

First impressions are of their beautiful reception area. The staff greet you warmly. Try and get a room facing the beach area. Try happy hour cocktails with a view of the coastline. The breakfast setting and food were excellent and we ate in the main restaraunt during our 3 might stay. The massaman curry was delicious and the local meals on the… Read more
First impressions are of their beautiful reception area. The staff greet you warmly. Try and get a room facing the beach area. Try happy hour cocktails with a view of the coastline. The breakfast setting and food were excellent and we ate in the main restaraunt during our 3 might stay. The massaman curry was delicious and the local meals on the menu reasonably priced. We were not a fan of the local area but you probably would eat out if you stayed longer due to cost and variety. The beach area is very pleasant with plenty of shade and sunbeds. Restaraunt there served simple but tasty snacks for lunch. Would recommend if you want a quieter more relaxed Phuket. Read less
Image of the Tripadvisor rating Lovely Phuket

Apr 14, 2020 Kim W

We were so sad that our holiday was cut short due to COVID-19. The hotel was very luxurious and our room was very spacious with gorgeous views. The pool was excellent and had its own private beach. There was a choice of five different restaurants but sadly we only got to sample two of them due to hotel having to take extra precautions due to the… Read more
We were so sad that our holiday was cut short due to COVID-19. The hotel was very luxurious and our room was very spacious with gorgeous views. The pool was excellent and had its own private beach. There was a choice of five different restaurants but sadly we only got to sample two of them due to hotel having to take extra precautions due to the virus. The staff were excellent. Reassured us constantly, checked our temperature every day and made sure that our holiday could continue without too much effect on us. Food was astounding. Staff were lovely and would love to return again one day to finish our holiday. Read less
Image of the Tripadvisor rating Beautiful hotel

Apr 9, 2020 803annea Leicester, United Kingdom

We arrived at this lovely hotel early and our room was not ready but the staff sent us for breakfast and made us comfortable until it was. The hotel is a little out of the way from the main parts of Phuket and due to the current international restrictions it wasn’t really advisable to leave the hotel. This being said the staff were absolutely… Read more
We arrived at this lovely hotel early and our room was not ready but the staff sent us for breakfast and made us comfortable until it was. The hotel is a little out of the way from the main parts of Phuket and due to the current international restrictions it wasn’t really advisable to leave the hotel. This being said the staff were absolutely brilliant. Our first room in the T block had the most stunning view from the balcony and the space was great for a 2 week stay. How ever if you have mobility problems then this side of the hotel isn’t good. I would ask for a room in the main building. Due to the hotel beginning to become quieter due to the pandemic we we moved about 10 days in to a room in the main building. It was supposed to be an upgraded room due to the inconvenience but I have to say I preferred the first room. The view was nice but not as good and the was a food smell constantly in the room because it was above one of the restaurants. Be warned the beds are hard but you can ask at reception and they will put a mattress topper on for you. Food wise we were on a full board basis. The give you meal vouchers for lunch and dinner which is a bit of pain because have to remember to take them with around the hotel. Breakfast there was a good selection and the food was very tasty. Lunch we ate a couple of times in Cafe Anderman but found the set menu to be too filling so the began to eat in the bamboo bar on the beach. All food is freshly cooked and very tasty. Most evenings we ate in Cafe Anderman. The set menus are great if you eat anything but not great if you’re vegetarian or don’t like red meat. However what they don’t tell you until you ask is the vouchers can be used against the al a carte menu. 400 thb at lunch and 800 thb at dinner. We never had a bad meal the food was excellent. Waiters -a special thank you to Jennifer and Natacha for there smiles and service. Facilities wise it would be unfair for me to comment too much as were were unable to use some of the hotel due to the government advice to close the spa,gym and pool whilst we were there. The beach though is well maintained and although rubbish does was up it is cleaned away most days and it’s not huge amounts. They tram that take up and down to the beach is great service as it would you be having good work out each to get back up especially when the the weather has Hugh temperatures. Be prepared though people do get up early to try and get the best spots and then you don’t see them on the beds for hours. The sea can get a bit rough and isn’t the best for snorkelling if that’s what you want to do. There are trips available if this it what you want to do. There are also jelly fish which you just need to watch out for. If we did have any issues whilst we were there then the were sorted very quickly and with good grace. Simon the Manger was also very visible in the hotel and put the guests first. Thank you. If your looking to chill out for a couple of weeks then this hotel is perfect to do that. Only one draw back was the amount of steps everywhere. Read less
Image of the Tripadvisor rating One week in paradise

Apr 8, 2020 Orientfan57 London, United Kingdom

Cape Panwa hotel was the last leg of our Thailand trip. We arrived by taxi and was greeted by reception with a cold drink and a warm welcome. We were swiftly shown to our rooms and then went to lunch. We booked through TUI on Full board basis, this was with a voucher system where you could go to any of the restaurants but if you went off the set… Read more
Cape Panwa hotel was the last leg of our Thailand trip. We arrived by taxi and was greeted by reception with a cold drink and a warm welcome. We were swiftly shown to our rooms and then went to lunch. We booked through TUI on Full board basis, this was with a voucher system where you could go to any of the restaurants but if you went off the set menu you had to pay extra. We found the food fantastic, although were not keen of the Italian restaurant in the sister hotel. The top of the Reef was our favourite but eating in the Panwa house was a unique experience especially as we had a dining room to ourselves. Our bedroom was spacious, very clean and had a sea view albeit through the trees. Everywhere was spotless, the staff were very friendly and polite. There were trips available from a desk by the side in reception but because of the Coronavirus we didn’t go on any of them. We used the shuttle bus but there wasn’t much going on in the town. But there was a seven eleven. There is a funicular railway that took you to the beach where there were plenty of sun beds and umbrellas, theres an infinity pool and the Bamboo beach bar which served good snacks and lunches and the staff were great. If you like swimming in the sea you can only swim in high tide so this might not be the beach for you, but that wouldn’t put me off returning to this wonderful hotel. If you love great weather, lovely beaches, friendly people, great food, wonderful service with a smile go to Thailand and consider Cape Panwa hotel. We are hoping to go back. Read less
Image of the Tripadvisor rating Thailand Tour

Apr 1, 2020 Scamp1960 Whitstable, United Kingdom

Now this was the last 3 nights of our holiday and we were basically on lockdown in the hotel and would be one of the last guests to stay here. The Thai government had put strict controls on what hotels could do. Bizarrely they had to shut the pools but the beach and restaurants remained open. However they only had one open air restaurant which in… Read more
Now this was the last 3 nights of our holiday and we were basically on lockdown in the hotel and would be one of the last guests to stay here. The Thai government had put strict controls on what hotels could do. Bizarrely they had to shut the pools but the beach and restaurants remained open. However they only had one open air restaurant which in the heat was way to hot to enjoy your meal. After the first night they did advise us there was an Italian restaurant at the sister hotel, a short shuttle bus ride away, we could use that had air con. They had limited the food choices on the set menu which was now only a choice of 2 items for starter, main course and pudding. Not enough choice as we struggled to find courses that were acceptable. There was an a la carte menu still limited but extra cost. We had no choice but to go for the a la carte or go hungry and we aren’t fussy eaters. The breakfast on the first morning was OK with a reasonable choice albeit the staff served us everything. Not easy but understandable in the circumstances. However the following morning it was terrible. They reduced the choice to about a 1/4 of that on the previous day. Saying they were running out and would probably close the hotel next week. Which we didn’t think was our issue but were suffering because of it. The Bamboo beach bar was great. Great service, great drinks and great snacks. One other big issue with the pools being closed was the fact you can only swim in the sea for half of the tide. At low tide you are unable to access the water over the reef and rocks. The hotel did provide the best times to swim but on our first day we couldn’t cool off after 1 o’clock. Poor communication from reception staff didn’t help the situation at all. For a four star hotel it should be providing a 4 star service right to the end. Read less