Avanti Palms

Stayed here November for 7 nights. Booked through Love Holidays for approximately £360. I have specifically placed my time and price of the stay at the top of the review to demonstrate that I believe this hotel is value for money at that price. If I’d of paid much more than that i would have a different opinion. Good Points. - Staff on the bar are very friendly. Elijah (sorry if this is spelt wrong) was a very friendly bar tender and very chatty. - Location to Universal. Never paid more than $7.50 in a Lyft - Location on i-drive. Buffalo Wild Wings next door is great for a beer and food. - Presentation of communal areas. Well presented and tidy. - Pool area. Plenty of sunbeds and pool was big. - Pizza from the cafe. Very tasty and not too bad a price. - Concierge desk. Very helpful and straightforward to buy tickets from. Bad Points - Breakfast is a little pricey, plenty of other places near by. - Lifts, could do with updating, unreliable and also slow. - WiFi, very slow and unreliable. - Housekeeping. I appreciate that they don’t do a full clean everyday but they are meant to come in and empty the trash and provide clean towels. They never did this with our room. Though when we raised it with the reception team they organised a clean the next day. - Do be careful of the Westgate staff who will try and ‘sell’ you cheap universal tickets in reception. They are just looking to sell you a timeshare. They do get quite forceful too when you say no. Overall this is a nice hotel, little bit rough round the edges. I have to say the rooms are not as nice as they are in the pictures but they are more than adequate if you’re using this hotel as a base for universal and having the odd pool day. Would I stay again? Yes probably, if the price was what I paid this time. If not, I would look at another hotel on international drive. You get what you pay for and I believe I got just that. Read less

By far this is probably the worst hotel I ever stayed in US. It looked like an old cheap apartment building where rooms (kitchen, living and bedroom) were split up and made a separate rooms. Putting laminate floors didn't really improve it that much, especially when paint was pealing off the boards in the bathroom. Bathroom by itself is a separate story... Where do I start... Exhaust does not exist... Toilet doesn't flush... dust on the grill of non-working exhaust... and to top it off - mold. And this is not just in one room. Read less

Overall, this hotel is very nice. The rooms, reception and pool area are all modern and kept clean. It is a convenient location, nearby an i ride stop, entertainment and restaurants. However, the walls are paper thin. We could hear our neighbours till 1am most nights who were simply talking so loudly that we couldn’t sleep. After walking 20,000 steps everyday this becomes a problem! Also, we were in the tower which is a good 5 min walk from reception, we had to return to reception multiple times resulting in spending Half an hour walking back and forward one day. The shuttle bus, although very useful and on time, the return time from Disney aren’t great. If you want to get it you will miss the evening shows. It has good points and bad points. I think I would stay here again and therefore give it a go for yourselves but just by mindful of the negatives but I don’t think they outweigh the positives. Read less

Not only is the hotel minutes away from Universal and Volcano Bay, but it is only located the central hub of Orlando with the best environment inside the resort and outside of it. Going into an elevator, my wife and I were greeted by a manager called Belkis and she was very helpful and generous in asking how our stay was going and to let her know if we needed anything which we really liked, we felt welcomed and appreciated. Our room was very clean and neat we had everything we needed, we asked for service in our room during our stay and it had done efficiently and thoughtfully. I definitely recommend this resort if you plan on vacationing to Orlando. Read less

This was my family of 4, first visit to Florida. we stayed in building 5. After registration, we were directed to walk through the main hotel lobby and around the pool area to enter our building. These directions were not only unclear but very inconvenient for my mom who uses a walker and my family carrying their luggage. We requested an ADA accessible room either on the 1st floor or near elevators. The bathtub was unstable and leaked all over after every shower. The towels were not cleaned properly, some had stains. They did not provide the correct number of towels for the number of guests in our room. They did not replenish toiletries after the 1st day, not even the toilet tissue. The pool/hot tub area was clean and not crowded, my children enjoyed using them. Wifi was week as was the cable TV service connection. The onsite cafe refused to rinse my mom's coffee mug with hot water. She just purchased across the street and wanted to use it after she purchased her coffee. You can not book shuttle Services for the nearby attractions prior to arriving at the hotel, but they state that if you need special ADA accommodations they need to be done 48 hrs in advance. o_O. There were some structural repairs needed throughout the room, signs of water damage, mold/mildew. If you don't mind any of that then the upside is that there are several fast food/casual resturant options, gift shops, lots of discount ticket vendors and timeshare scouts nearby as well as low scale attractions like Fun Spot. The hotel does not offer airport shuttles. Read less