The Tremont Chicago Hotel at Magnificent Mile

Chicago, USA

The hotel

Thanks to a recent transformation, The Tremont Chicago Hotel at Magnificent Mile is definitely open for business with a comfortable base from where to get out and explore. With all of the Windy City's 'must see' sights right on your doorstep this is a fabulous opportunity to make the most of your time away. Based just a short walk from Rush Street, Michigan Avenue, Wrigley Field and the home of the Chicago Bulls, Union Center, this is one location that's got non-stop action and excitement stamped all over it.

Amenities

  • Room Service
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Situated within Chicago's Gold Coast district just a few steps from the world famous one-mile stretch of Michigan Avenue where exclusive shops, restaurants and bars are just minutes away. Transfer time from O'Hare International Airport: 25 minutes.

Hotel information

135 rooms and suites. All with air-conditioning, 32” flat-screen LCD HD cable TV, iHome alarm clock radios with Bluetooth, tea/coffee-making facilities, safe, WiFi access*, iron and board. Traditional Queen Rooms with 1 queen-size bed, sleeping maximum 2 adults.

Ditka's Restaurant Chicago (hearty American classics for lunch and dinner). Fitness centre. Business centre*. WiFi access*. Room service*. Valet parking $65 plus tax per night (payable locally; subject to change).

*Denotes local charge.

Please note: One person must be aged 21 years and over in each room at check-in.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (97)
  • Very good (141)
  • Average (103)
  • Poor (42)
  • Terrible (37)
Image of the Tripadvisor rating Very arrogant staff

Jul 13, 2019 Adrian186338 Paris, France

My room wasn’t done when I got back at 14.00 the cleaning Jady just arrived so I asked if she can come back in an hour. She cane back in 30 minutes I said please come back in 30 minutes or later as agreed. She never cane back. I rang the reception they said they had no one and could only give me towels and that it wasn’t his problem ! I asked… Read more
My room wasn’t done when I got back at 14.00 the cleaning Jady just arrived so I asked if she can come back in an hour. She cane back in 30 minutes I said please come back in 30 minutes or later as agreed. She never cane back. I rang the reception they said they had no one and could only give me towels and that it wasn’t his problem ! I asked for some compensation as it us totally due to laziness if the cleaning lady. Await their response.. Room is ok windows are filthy as if never ever cleaned. Cupboards are a bit dusty. Great location and much better value however the simple things and attitude need to be changed . Read less
Image of the Tripadvisor rating Stay Far away!- Rude arragont staff

Jul 13, 2019 ZakariaK132

I booked this hotel through a 3rd party site using trip advisor amoma.com. When I contacted the hotel to confirm my reservation, they could not locate it and asked me to contact amoma. I contacted amoma and they re-confirmed the reservation with the hotel. When I called the hotel again to now confirm that it was made, the lady at reception(Someone… Read more
I booked this hotel through a 3rd party site using trip advisor amoma.com. When I contacted the hotel to confirm my reservation, they could not locate it and asked me to contact amoma. I contacted amoma and they re-confirmed the reservation with the hotel. When I called the hotel again to now confirm that it was made, the lady at reception(Someone called Maya/pam) cut me off midsentenc3 and rudely said this was the 3rd enquiry she recieved for this reservation, and I should speak to my company(even though this was my private reservation ). She then hung up the phone on me before I could even respond. When I called again and spoke to the manager Ray, he simply said he would speak to the person, and would not give me any assurances on what he was going to do to address the issue. When I explained how this shocking behaviour made me question whether I wanted to stay there, he has the audacity to say that the reservation was not cancellable. I have never experienced such shocking service in years of travelling across different continents Read less
Image of the Tripadvisor rating Spend the money.....

Jul 12, 2019 edog917

If you like "amenities", this is probably not your ideal place. The pros- Location. Could not ask for a better location, walking distance to everything, including a train station to get you to places that aren't walking distance. Ditka's steakhouse is fantastic. The concierge was very helpful. The cons? Our room was basically big enough for a… Read more
If you like "amenities", this is probably not your ideal place. The pros- Location. Could not ask for a better location, walking distance to everything, including a train station to get you to places that aren't walking distance. Ditka's steakhouse is fantastic. The concierge was very helpful. The cons? Our room was basically big enough for a queen size bed and that's about it. It was small enough that when you rolled over on said queen size bed, you turned on the motion activated light in the closet. Not a big deal, right? Just close the closet door. Well yes, but then the poorly wired fan would mysteriously kick the light on and change speed. Real fun at 3 a.m. There are zero amenities. No hotel valet. You have to get a valet from the restaurant to park your car, because good luck finding a parking space in Chicago. However, when you pay $67 a night for valet service, you'd expect a garage, not to find your car parked two streets over on the street. Room service? Nope. Continental breakfast? Yes actually, but for $12.99. Yes, $12.99 for some OJ and a box of cereal. Of course there are plenty of restaurants around (my favorite was the original pancake house) so that didn't even matter. If a deal seems too good to be true, it usually is. Chicago downtown is not cheap. Read less
Image of the Tripadvisor rating Tolerable property in handy location

Jul 2, 2019 Victoria451 New Zealand

It is what it is - and what it is is an older property handy to the Magnificent Mile. The rooms were comfortable in a traditional style. If you're looking for shiny newness and sparkling cleanliness you won't find it here, however it is tolerable. I've read the 'do not stay here' and 'worst hotel' etc - perhaps I had a better room as I had no… Read more
It is what it is - and what it is is an older property handy to the Magnificent Mile. The rooms were comfortable in a traditional style. If you're looking for shiny newness and sparkling cleanliness you won't find it here, however it is tolerable. I've read the 'do not stay here' and 'worst hotel' etc - perhaps I had a better room as I had no complaints (apart from the ubiquity of single use plastic glasses etc). Yes it's a little tired, no the staff weren't super friendly, however nothing to write home about. It did the job, and the price was reasonable. Read less
Image of the Tripadvisor rating Family Reunion in Chicago

Jun 26, 2019 LLMZZ

BE AWARE OF THE $9.99/day amenity charge. We were NEVER told of the charge. Noticed on my credit card bill after I was home. I called them and they said it was for water, safe, shampoo, coffee, etc. Only drank the coffee. Ended up being higher than Starbucks!! Hotel desk people are not friendly. Door man was great. He doubles up as the… Read more
BE AWARE OF THE $9.99/day amenity charge. We were NEVER told of the charge. Noticed on my credit card bill after I was home. I called them and they said it was for water, safe, shampoo, coffee, etc. Only drank the coffee. Ended up being higher than Starbucks!! Hotel desk people are not friendly. Door man was great. He doubles up as the hotel go-for so he's not always out front. Tired room. Bed was great. AC was great. Maid did a nice job. Bathtub drain was practically non existent....gross. Location is terrific but I won't stay again as there are too many choices that I think are better options. Read less