The Maxwell New York City

Midtown, New York

The hotel

One of the city's first designer hotels, The Maxwell is a contemporary classic with its famous living room-style lobby and cool bar and restaurant. Choose from Heartbeat for breakfast, lunch or dinner, or you're able to eat in the comfort of your room with the room service, available 24 hours a day. Alternatively, head out and explore New York's foodie scene.

Amenities

  • Bar
  • Spa
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Restaurant

Where is it

On Lexington Avenue in the fashionable East Side. A 2-block walk from the subway and an easy walk from Midtown attractions including Grand Central Station. Transfer time from John F. Kennedy International Airport: 45 minutes.

Hotel information

688 rooms. All with air-conditioning, TV with pay-per-view films, CD player, tea/coffee maker, WiFi access*, mini-bar*, safe, iron and board, bathrobes and hairdryer. Cozy Rooms are 170 sq ft and feature large windows with views of Midtown, with 1 queen-size bed, sleeping maximum 2 adults.

Standard Queen Rooms are slightly larger at 200 sq ft and have views of the city, with 1 queen-size bed, sleeping maximum 2 adults.

Superior Rooms are 220 sq ft and have views of the city, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 1 child.

Heartbeat (open for breakfast, lunch and dinner). Living Room Lounge (bar). Fitness centre. 24-hour room service*. Laundry/valet service*. Babysitting service*. WiFi access*. Valet parking $65 for standard vehicles and $75 for oversized vehicles, plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2073)
  • Very good (1507)
  • Average (699)
  • Poor (387)
  • Terrible (244)
Image of the Tripadvisor rating NYE in a Times Square hotel

Jul 1, 2020 DanaKarina Dubai, United Arab Emirates

This is a bustling hotel! There is a great lobby bar that gets busy in the evening. We wanted to be close to Times Square for NY Eve to feel the atmosphere. We heard the concert from the room and could see the preparations on the days before the event. Important to know that the hotel has no view to Times Square and staying here does not give… Read more
This is a bustling hotel! There is a great lobby bar that gets busy in the evening. We wanted to be close to Times Square for NY Eve to feel the atmosphere. We heard the concert from the room and could see the preparations on the days before the event. Important to know that the hotel has no view to Times Square and staying here does not give you access to the event! Times Square is normally busy, but New Year’s day and night it’s just crazy, we had to get a letter from the hotel for the police to allow us back in and we had to take a 10 blocks detour as all the streets were closed! We didn’t realize it gets so messy! Other than that we loved this futuristic hotel and the lovely corner room. Read less
Image of the Tripadvisor rating Modern Delight

Jun 23, 2020 Vfbtravelholic New York

Took my daughter into NYC for a concert and stayed overnight at this hotel. This place is the ultimate in modern design. My tween was loving all the designs and how the lobby was decorated for Halloween. They have a section off to the side of the lobby with NYC graffiti art (great for Instagram pictures). We were upgraded to a very high floor… Read more
Took my daughter into NYC for a concert and stayed overnight at this hotel. This place is the ultimate in modern design. My tween was loving all the designs and how the lobby was decorated for Halloween. They have a section off to the side of the lobby with NYC graffiti art (great for Instagram pictures). We were upgraded to a very high floor with direct views of the broadway district. Loved every minute of our stay. Read less
Image of the Tripadvisor rating Great location, Beautiful hotel!

May 14, 2020 AlyssaAnd Cleveland, Ohio

We loved our room, the location was great and the hotel decor was cool and funky! Good dining within hotel at Dos Caminos, but lots of food nearby. We had excellent service from staff; the valet was expensive, (of course.)
Image of the Tripadvisor rating Central location

Mar 21, 2020 Brend482 Arlington, Virginia

The W at Times Square is in a great location right in the middle of Mid-Town Manhattan. As a hotel, it's nicer than a standard Marriott, but not super-luxurious. You have to go up an elevator to the lobby in a cool street entrance with a feature that makes it seem underwater. Another bank of elevators goes to the rooms. This is moderately… Read more
The W at Times Square is in a great location right in the middle of Mid-Town Manhattan. As a hotel, it's nicer than a standard Marriott, but not super-luxurious. You have to go up an elevator to the lobby in a cool street entrance with a feature that makes it seem underwater. Another bank of elevators goes to the rooms. This is moderately annoying but not a big deal. The rate I got was pretty good, but beware the massive $29 "urban fee" - you do get a "free gift" (a pair of gloves and bag) and $25 cocktail credit at the bar, but I'm going to keep calling out automatic hidden fees like this until hotels stop adding them or they are made illegal. Read less
Image of the Tripadvisor rating Fine Stay - Nothing Too Special

Mar 17, 2020 Chasing_the_Sun_2011 Seattle, Washington

Room was fine. We got a nice corner room with a view of the Hudson River. Bed was VERY uncomfortable. On top of an uncomfortable bed, the bed covers are very light. We should have asked for another down comforter. Overall didn't make for a real comfortable sleep. I'd prefer to stay at the Westin Times Square or the Westin Grand Central.