Sheraton Samui Resort

Koh Samui, Thailand

The hotel

It’s really all about the beach in Koh Samui, and Sheraton Samui Resort offers sand in spades. Making the most of its Chaweng Noi Beach spot, dining, drinking and swimming are all set against the ocean backdrop. Blue Monkey’s wooden deck delivers ocean views as you try unique ‘Pairings’ of craft beers and bar snacks or small plates and fine wines. The whitewashed wood and wicker of Long Talay give a beach house feel as you tuck into decadent buffets. A beachfront lagoon pool skirts the sand for sumptuous seafront swims. And the bell by your beach lounger can be used to order food so you never have to leave the shore. Although, if you do, you’ll find a peaceful garden pool with whirlpool, fabulous guest rooms, and the stunning lantern-lit Lobby Lounge.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

Along sandy Chaweng Noi Beach, the centre of Chaweng is only a 5-minute drive away. Transfer time from Samui International Airport: 20 minutes.

Hotel information

141 rooms and suites. All with private terrace or balcony, climate control, TV, complimentary high-speed Internet access, telephone, mini-bar*, tea/coffee-making facilities, safe, iron and board, bathrobes and slippers. Superior Rooms are located on the hillside and are 34 sq m with 1 king-size bed or twin beds, sleeping maximum 2 adults.

Deluxe Rooms are larger and located on the higher and lower hillside offering various views with 1 king-size and 2 twin beds, and sofa bed, sleeping maximum 3 adults or 1 adult and 2 children.

Deluxe Terrace Rooms are 30 metres walk from the beach and located just behind the kids’ club and close to the beachfront pool, and have a private terrace with garden views. Each room has 1 king-size and 2 twin beds, sleeping maximum 3 adults or 1 adult and 2 children.

Premium Deluxe Rooms have a lower hillside setting, a daybed, and a private balcony with garden or partial sea views. Each room has 1 king-size bed, sleeping maximum 3 adults or 1 adult and 2 children.

Junior Suites have a separate living room, 42” LCD TV in both the bedroom and living room, and private terrace or balcony with garden or partial sea views. Each suite has 1 king-size bed, sleeping maximum 3 adults or 1 adult and 2 children.

Family Suites are duplex suites, and have a separate living room, dining table, 2 bedrooms, 2 bathrooms, 42” LCD TV in each bedroom and the living room, and private terrace or balcony with garden or partial sea views. Each suite has 2 king-size beds, sleeping maximum 6 adults or 4 adult and 2 children.

2 restaurants including; Long Talay (International and Thai beachfront restaurant; lunch and dinner and Coco Spice (International and pan-Asian buffet breakfasts). Blue Monkey Bar (featuring ‘Paired’ programme with small plates, wines and craft beers), and Lobby Lounge. 2 swimming pools (1 beachfront freeform pool with kids' section, 1 peaceful garden pool with whirlpool section). Glow Spa*. 24-hour Sheraton Fitness®. Tennis*. Complimentary high-speed Internet access and workstations in the lobby. StarKid kids’ club. Complimentary WiFi throughout the resort. Concierge and tour desk. Hotel shuttle bus to central Chaweng area*. 24-hour room service*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (313)
  • Very good (175)
  • Average (85)
  • Poor (47)
  • Terrible (53)
Image of the Tripadvisor rating Perfect Hotel

Oct 17, 2019 carl0smar Phuket, Thailand

My family has found this a perfect hotel. All staff without exception are welcoming, helpfull and corteous. All meals including breakfast and dinner were of the highest order. The buffet breakfast was clearly the best I have experienced anywhere!! The Kids Club was a clear winner with our 7 yr old son. The bedroom/bathroom lacked nothing. We… Read more
My family has found this a perfect hotel. All staff without exception are welcoming, helpfull and corteous. All meals including breakfast and dinner were of the highest order. The buffet breakfast was clearly the best I have experienced anywhere!! The Kids Club was a clear winner with our 7 yr old son. The bedroom/bathroom lacked nothing. We stayed for three nights and certainly will be returning next year. Read less
Image of the Tripadvisor rating Stayed 10 great days.

Oct 12, 2019 Blairgourdie Epsom, New Zealand

Not sure a 4 is correct but the staff ensure I scored it 4. Let’s start with the good. Great location on a quiet safe beautiful beach. Framed between low lying rocks. Fish in the water. Comfy day beds and many cream soft beach towels. Food and beverage delivered to your seat. The staff, they where so customer focused and quick to respond. I… Read more
Not sure a 4 is correct but the staff ensure I scored it 4. Let’s start with the good. Great location on a quiet safe beautiful beach. Framed between low lying rocks. Fish in the water. Comfy day beds and many cream soft beach towels. Food and beverage delivered to your seat. The staff, they where so customer focused and quick to respond. I am not normally into pointless chit chat but even I was drawn into the happy, friendly and customer centric attitude the staff had. We had our 3 year old and having such wonderful and friendly staff made us feel safe and secure. The food and beverage was excellent and well priced. Good kids menu. The staff at breakfast wait staff and the chefs were tremendous and a real notch above what you normally get in hotel buffet breakfasts. The pool and beach staff were equally great. All in all the staff made this holiday they are a credit to the hotel. The gym was well equipped, new and very clean. The room was as reflected in the pictures. Huge comfy bed. I would say the air con sounded like a 747 at times and broke down several times(a breaker switch). It would also have been nice to have a microwave and or kitchenette as having a toddler just means we can can easily cater for her. Also one phone in the bedroom was a pain and cost the hotel lost F&B revenue as we couldn’t call room service while our daughter was getting to sleep in the room. But those are first world issues. The beach was exceptional I am not sure if it’s groomed in the morning. But each day I would pick up as much plastic bottles and the like as I think we all have responsibility to do this. I understand the staff can’t do it all but would have been nice to see a check or two. Please don’t read that the beach was covered in plastic it wasn’t. But sometimes people passing would leave or the sea were washed plastic bottles and the like I would rather pick them up than see them in the sea. The ordinary. For the 10 days the breakfast buffet whilst had variety there was no change to what was on offer. Would have been nice to see something new thrown up once or twice just so it didn’t become dull. (My wife doesn’t agree btw!) The bad. We were tossing up between the Bonvoy resorts on the island and decided on the Sheraton for the kids club it had cool pictures and how it was marketed. If Thailand had an advertising complaints authority we would have complained. It was dirty and when my wife pointed this out got told cleaning is not my job. Many of the toys were broken and incomplete. The rope bridge had a broken panel with a nail sticking out (a real safety concern) A hole in the fence which looked like a rubbish tip behind the fence. Kids could easily get out through the hole. Several huge ant nests. I went in once and near the small kids plastic house and slide. I looked down and couldn’t believe the number of ants all over the sand including some that were so big they could have been used as miniature ponies. This is one area that had me wanting to score 3 or lower. The beach pool. Big and right on the beach. Lots of low areas for kids to play. There are circular stones under the water. They weren’t flat and I got a nasty cut from one the round domes when walking past one. Some effort and a bit of thought and the place would jump to a five. I would recommend this hotel and would go again. Just wouldn’t use the kids club unless some real work done to bring it up to scratch. TIP Register as a member with the hotel group to get 10% off your food and beverage. Read less
Image of the Tripadvisor rating Noise

Sep 29, 2019 RicardY Dubai, United Arab Emirates

Sadly my short stay was a disturbed stay. On arrival and check in handed a letter apologising for the noise that would be coming from the next door all night beach party the following night, that the music would be turned down at 4am...the constant Bass makes the room vibrate until just after 4am, at which point the music is “turned… Read more
Sadly my short stay was a disturbed stay. On arrival and check in handed a letter apologising for the noise that would be coming from the next door all night beach party the following night, that the music would be turned down at 4am...the constant Bass makes the room vibrate until just after 4am, at which point the music is “turned down”...Sleepless, on checking other reviews the report of loud music does seem to be a fairly regular event - but breakfast was fantastic and staff apparently can do nothing more than apologise for the noise - so please BEWARE - if you plan to stay here, and want to to sleep best to check that there isn’t an all night beach party going on during your stay, unless of course you want to join the party! The Hotel itself is a little tired but rooms are spotless, AC is good, 24 hour room service great and the staff are brilliant. Read less
Image of the Tripadvisor rating Incredible buffet and service

Sep 22, 2019 mr_lewandowski

There was an incredible range of breakfast options available. The food was fresh and very enjoyable. Kanungnit was an incredible host. She knew me by name and remembered my coffee order. Nothing was too much trouble. Highly recommended and on my list for a return visit.
Image of the Tripadvisor rating Great hotel with Friendly staff

Sep 21, 2019 AmazingLucca7 Los Angeles, California

The moment we arrived to this hotel, staff made us feel very welcome. They also got great breakfast buffet spread. Located near by a popular shopping plaza, Central is 10 minute by car. Also, there are some restaurant and massage place right by the hotel for I minute walking. Thank for the great memories.