Banff Caribou Lodge & Spa

Banff, Alberta

The hotel

Designed in the style of a classic mountain lodge, complete with a welcoming stone fireplace in the lounge and a great Steakhouse restaurant. This is a very comfortable property within easy reach of Downtown.

Amenities

  • Bar
  • Ski
  • Spa
  • Free Parking
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

On Banff Avenue, a 10-minute walk from Downtown Banff. Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

189 rooms on 4 floors in 1 building. All newly renovated with cable TV, complimentary WiFi access, mini-fridge, tea/coffee-making facilities, safe, hairdryer and iron and board. Standard Rooms with 1 king-size bed and 2 double beds, or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Breakfast option: Breakfast is available at a supplement.

Superior Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Corner Loft Jacuzzi Suites are set across 2 levels, with 1 king-size bed set within an open loft space, a living room with gas fireplace and a two person whirlpool tub with spectacular mountain views. Sleeping maximum 2 adults.

Canadian famous Keg Steakhouse & Bar with rustic ambience (open for breakfast, lunch and dinner). Lounge with large stone fireplace. Health club with fitness room, jetted hot pool and steam room. Red Earth Spa* with treatments. Ski and board lockers*. Complimentary WiFi access. Laundry/dry-cleaning service*. Room service*. Complimentary underground self-parking. Free daily Banff town shuttle bus 7:30am-11:00pm.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (877)
  • Very good (992)
  • Average (379)
  • Poor (131)
  • Terrible (57)
Image of the Tripadvisor rating Decent hotel, very tiny rooms

Jan 21, 2020 bertasha Calgary, Canada

Overnight stay to celebrate our anniversary. We were surprised with a bottle of wine and a congratulations card nice touch. Rooms are very very tiny, decent hotel for a one night stay if you’re just using the room to sleep. Shower head is quite low we’re both 5’7 and taller and had to duck and bend to wash hair. Very quiet rooms and comfortable… Read more
Overnight stay to celebrate our anniversary. We were surprised with a bottle of wine and a congratulations card nice touch. Rooms are very very tiny, decent hotel for a one night stay if you’re just using the room to sleep. Shower head is quite low we’re both 5’7 and taller and had to duck and bend to wash hair. Very quiet rooms and comfortable beds. Hot pool is much smaller than the website photo and is over chlorinated only lasted 5 minutes before our eyes were burning. Located a quick drive from the main shops not walkable in winter. Keg restaurant located on the property serving breakfast lunch and dinner so you don’t need to go far to eat. If looking for a hotel with a room to spend time in or for a group would not recommend this hotel. Not likely to stay again. Read less
Image of the Tripadvisor rating Not worth the money

Jan 19, 2020 ashleycar12

Cons - Room wasn’t very clean, everything was so dusty, our coffee mugs were never cleaned for the duration of our stay, soap only given on first night, fridge would not work properly constantly froze all our food, big loud fan right outside our room, the pool “hot pool, looks nice in pictures but it’s really just an over sized hot tub, doesn’t… Read more
Cons - Room wasn’t very clean, everything was so dusty, our coffee mugs were never cleaned for the duration of our stay, soap only given on first night, fridge would not work properly constantly froze all our food, big loud fan right outside our room, the pool “hot pool, looks nice in pictures but it’s really just an over sized hot tub, doesn’t fit very many people and is shared with the spa, elevator broke when we were there, 11 people stuck inside for over an hour and no one seemed very concerned. Pros - staff was friendly/helpful, underground free parking, good location. Read less
Image of the Tripadvisor rating Great stay

Jan 11, 2020 Kellymoo89 Cannock, United Kingdom

Lovely reception area with a lovely big fire place all decorated nicely for christmas, friendly helpful staff. Basic room, the beds are comfy the shower is great, lovely views, fridge included along with hairdryer. Rooms are cleaned everyday, free wifi and restaraunt in the hotel. The only issue we had was the chlorine in the hot tub being soooo… Read more
Lovely reception area with a lovely big fire place all decorated nicely for christmas, friendly helpful staff. Basic room, the beds are comfy the shower is great, lovely views, fridge included along with hairdryer. Rooms are cleaned everyday, free wifi and restaraunt in the hotel. The only issue we had was the chlorine in the hot tub being soooo strong it burnt our eyes and made my daughter cough a lot. Beautiful hot tub and steam room just super strong chlorine letting it down, due to this we did not use it as much as we’d have liked. This can be smelled down the entire floor!! Luckily we were on the 4th floor and not the 1st! Overall a great stay. Read less
Image of the Tripadvisor rating Horrible cleaning lady

Jan 8, 2020 alishab3792019 Calgary, Canada

Went out for a Christmas party, went down for breakfast and back up to the room to quickly pack and leave I left my watch on the bed (my mistake as I saw it told myself not to forget it and forgot it) called and the cleaning lady has gone in and cleaned and of course no sign of very nice expensive Michael Kors watch that was left on the bed. My… Read more
Went out for a Christmas party, went down for breakfast and back up to the room to quickly pack and leave I left my watch on the bed (my mistake as I saw it told myself not to forget it and forgot it) called and the cleaning lady has gone in and cleaned and of course no sign of very nice expensive Michael Kors watch that was left on the bed. My mistake for leaving in such a hurry but sad cleaning staff doesn't turn in left items. Read less
Image of the Tripadvisor rating Skiing trip

Jan 7, 2020 Julie-McDonaldd New York City, New York

Me and family come here almost every year skiing at stay here. It is a beautiful warm hotel with an amazing spa pool which is what you need during those cold days. The hotel is just a short walk away from banff town. The pancakes at Breakfast is the best!