Banff Caribou Lodge & Spa

Banff, Alberta

The hotel

Designed in the style of a classic mountain lodge, complete with a welcoming stone fireplace in the lounge and a great Steakhouse restaurant. This is a very comfortable property within easy reach of Downtown.

Amenities

  • Bar
  • Ski
  • Spa
  • Free Parking
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

On Banff Avenue, a 10-minute walk from Downtown Banff. Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

189 rooms on 4 floors in 1 building. All newly renovated with cable TV, complimentary WiFi access, mini-fridge, tea/coffee-making facilities, safe, hairdryer and iron and board. Standard Rooms with 1 king-size bed and 2 double beds, or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Breakfast option: Breakfast is available at a supplement.

Superior Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Corner Loft Jacuzzi Suites are set across 2 levels, with 1 king-size bed set within an open loft space, a living room with gas fireplace and a two person whirlpool tub with spectacular mountain views. Sleeping maximum 2 adults.

Canadian famous Keg Steakhouse & Bar with rustic ambience (open for breakfast, lunch and dinner). Lounge with large stone fireplace. Health club with fitness room, jetted hot pool and steam room. Red Earth Spa* with treatments. Ski and board lockers*. Complimentary WiFi access. Laundry/dry-cleaning service*. Room service*. Complimentary underground self-parking. Free daily Banff town shuttle bus 7:30am-11:00pm.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (837)
  • Very good (944)
  • Average (358)
  • Poor (125)
  • Terrible (52)
Image of the Tripadvisor rating Tight Rooms

Apr 15, 2019 DinkSnow

I was there for a ski trip and found this hotel to have reasonable prices for what I was looking for. The hotel is located at the far end of town which is a solid 15 min walk or 5 mins by town bus to the center. While the location does not sound ideal, if you are there for a ski trip it is the 2nd stop on the mountain shuttles, so do not have to… Read more
I was there for a ski trip and found this hotel to have reasonable prices for what I was looking for. The hotel is located at the far end of town which is a solid 15 min walk or 5 mins by town bus to the center. While the location does not sound ideal, if you are there for a ski trip it is the 2nd stop on the mountain shuttles, so do not have to worry about the bus being full (like hotels closer to the center of town) and the stop is right outside the front door. If you do not want to walk into town,you can use the free town bus, The bus stop is 50 yards away. Show your hotel key and the ride is free!! Our room had 2 queen beds but the room was tight, with limited floor space. We had to pile bags next to the one bed and the wall. There was a small fridge (between the beds), no microwave but a coffee maker and hot water kettle. The hotel has no free breakfast and the paid one was just to expensive. There is a food market (IGA) in town and we bought food to have for breakfast before we left for the mountain. The lobby did have free coffee starting at 6:30am The bathroom was big (could have sacrificed some of this floor space for the room) Shower was always hot with good pressure. There was a small closet in the room and it had a safe which was nice. The hot tub was real nice and there was a dry hot sauna next to it. Now for my Pet Peeve... I booked this back in Aug '18 and when we showed up our rooms were right in front of the elevators. Management take note....these are the rooms you give to the last minute bookings not to a reservation made months before. When I complained I was told the only rooms available would be an 'upgrade' that I would have to pay for. I did and it was not the cost which was minimum but it was the principle. The 'upgrade' was a room with the same exact floor-space except with a patio. Honestly the patio was a joke because it is not big enough for a table and chair. If this was in the US I would have gotten that 'upgrade' for free That aside I would recommend this hotel. Read less
Image of the Tripadvisor rating Intermitent and painfully slow internet

Apr 14, 2019 Kathy B Tucson, Arizona

I am here now and trying to get this warning in before the internet goes out again. The front desk says they are full and this happens. There are too many problems here (no heat in our room yesterday even after maintenance was called, they had to come back today) and too few people here who care to do anything about it. They have no IT help on… Read more
I am here now and trying to get this warning in before the internet goes out again. The front desk says they are full and this happens. There are too many problems here (no heat in our room yesterday even after maintenance was called, they had to come back today) and too few people here who care to do anything about it. They have no IT help on weekends. No manager came out to speak with me, just some desk people who say there is nothing they can do. The maintenance tech just came in after resetting the router and witnessed the internet dropping himself. I just expect more when traveling. I would not recommend this hotel at all. Read less
Image of the Tripadvisor rating Cozy Atmosphere

Apr 13, 2019 gabbyz Calgary, Canada

I was looking for a last minute get-a-way place and scored well choosing to stay here! Love a huge cozy inviting lobby that welcomes you & entices you to come sit near a stone fireplace. Banff Caribou Lodge & Spa has friendly staff, is very very clean--lodge itself & the rooms! Beds are so comfortable & their bathrooms are very modern. Keg is… Read more
I was looking for a last minute get-a-way place and scored well choosing to stay here! Love a huge cozy inviting lobby that welcomes you & entices you to come sit near a stone fireplace. Banff Caribou Lodge & Spa has friendly staff, is very very clean--lodge itself & the rooms! Beds are so comfortable & their bathrooms are very modern. Keg is right there off the lobby so a bonus...and there is a sweet spa for your delight & a super hot pool area with sauna there & workout equipment room beside it. Underground parking too! Read less
Image of the Tripadvisor rating Great

Apr 13, 2019 E1815YYkimt Glenbrook, Australia

Bed comfy having the keg in the hotel was great so you can have a great meal . The rooms nice the bathroom clean and in summer or winter just a quick walk into town . Great location- it is a beautiful town but shop around for accommodation in this town for the best price.
Image of the Tripadvisor rating Anniversary Weekend Getaway

Apr 7, 2019 crystallynnb2015

We enjoyed our time here! It was reasonable priced! The best and pillows were very comfortable. They knew it was our anniversary so they left a complimentary bottle of champagne! Only issues would be that the doors closing are very loud and the room we stayed in was loud in the very early morning from people walking on the streets (not the hotels… Read more
We enjoyed our time here! It was reasonable priced! The best and pillows were very comfortable. They knew it was our anniversary so they left a complimentary bottle of champagne! Only issues would be that the doors closing are very loud and the room we stayed in was loud in the very early morning from people walking on the streets (not the hotels problem but it was a bit annoying). We will definitely return and would highly recommend. Read less