Banff Caribou Lodge & Spa

Banff, Alberta

Virgin rating

The hotel

Designed in the style of a classic mountain lodge, complete with a welcoming stone fireplace in the lounge, full service spa and a great Steakhouse restaurant; this is a very comfortable property within easy reach of Downtown Banff. Surrounded by mountains, there are plenty of outdoor activities to keep you busy too - just ask one of the hotel staff for their local knowledge and they will have you finding Banff's best kept secrets in no time. 

Amenities

  • Ski
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa

Where is it

On Banff Avenue, a 10-minute walk from Downtown Banff. Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

189 rooms on 4 floors in 1 building. All newly renovated with cable TV, complimentary WiFi access, mini-fridge, tea/coffee-making facilities, safe, hairdryer and iron and ironing board. 

Standard Rooms with either 1 king-size bed, 2 double beds, or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Breakfast option: Breakfast is available at a supplement.

Superior Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Corner Loft Jacuzzi Suites are set across 2 levels, with 1 king-size bed set within an open loft space, a living room with gas fireplace and a two person whirlpool tub with spectacular mountain views. Sleeping maximum 2 adults.

Complimentary heated underground parking. Complimentary Banff Local Roam bus pass. Ski Bus* stops at the hotel for various destinations.

Keg Steakhouse and Bar (open for breakfast and dinner - room service available during restaurant hours).

Hot pool. Fitness room. Red Earth Spa*. Lounge with large stone fireplace.

Complimentary WiFi.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (885)
  • Very good (1006)
  • Average (400)
  • Poor (139)
  • Terrible (66)
Image of the Tripadvisor rating Great hotel - Really nice character

May 18, 2022 Littleone88 Brighton,England

We stayed in a Corner Loft Jacuzzi Suite which I thoroughly recommend. The room is large and on a split level, lounge part downstairs and bedroom and jacuzzi upstairs. The room was nicely decorated, bed was comfortable and the jacuzzi was great - lovely relaxing in there after a long day. The bathroom is a little small but jacuzzi does make up for… Read more
We stayed in a Corner Loft Jacuzzi Suite which I thoroughly recommend. The room is large and on a split level, lounge part downstairs and bedroom and jacuzzi upstairs. The room was nicely decorated, bed was comfortable and the jacuzzi was great - lovely relaxing in there after a long day. The bathroom is a little small but jacuzzi does make up for it and you also have another toliet downstairs. Fireplace is also another nice touch - its a working gas fireplace. Only niggles is you can't connect your own device/laptop to the TV to watch what you want and the TV downstairs is located high up so bit of a difficult viewing angle. The indoor pool is more like a large hot tub, its very warm and not a lot of room. The gym is also tiny. The location is great - little bit further from the main town then others but ony 15min walk in and keeps it quieter. Bus stop is also close-by. Overall great hotel and would definitely recommend this room type! Read less
Image of the Tripadvisor rating “Strong work”

May 16, 2022 williampF3035TQ

Hiya, Had interaction with only front desk and housekeeping and two 👍👍 up. I am up to speed on how hard it is to find staff and both these departments have keepers for sure. Caribou Lodge will be first search on my next visit to Banff area. Cheers Wullie
Image of the Tripadvisor rating Fireplace smoke ?

Apr 29, 2022 RonZ Calgary, Canada

Hotel was ok overall with a good price point ( for Banff) in an off month. I stayed 3 nights in a superior 2 queen room. It was not busy so was very quiet on the 4th floor. Parking is quite tight but free. Keg restaurant is attached but bar was closed ( separate review). Hotel Staff are friendly and helpful. Room service was efficient and… Read more
Hotel was ok overall with a good price point ( for Banff) in an off month. I stayed 3 nights in a superior 2 queen room. It was not busy so was very quiet on the 4th floor. Parking is quite tight but free. Keg restaurant is attached but bar was closed ( separate review). Hotel Staff are friendly and helpful. Room service was efficient and quick. One point needs to be addressed: you can smell wiffs of smoke from the main floor fireplace, on the 4th floor. Not too much of an issue, I guess, except on my last morning it was very bad. My eyes were burning. So bad that I would have left had i not already been checking out that morning. Front desk was aware, as this is apparently a known issue. Is it a safety / health issue? That problem needs to be fixed right away. Read less
Image of the Tripadvisor rating 2and bade with hair

Mar 25, 2022 Karim2808 Calgary, Canada

Banff, Canada Caribou lodge Paid almost 800$cdn for 2 nights to find 2and bade with hair disgusting. When I called the front desk they didn't really care the guy said I'll send somebody to take a look. I waited but no one showed, so I had to go see them at the front desk and ask them to send some one with me to change the sheets.
Image of the Tripadvisor rating Nice hotel in Banff park

Mar 10, 2022 engteach Gatineau, Canada

We stayed two nights at the Caribou Lodge. The hotel itself is somewhat dated but the rooms are clean and were updated. Service was good. We liked the free parking and how close we were to downtown. The hotel has an indoor hot tub which was nice after a day of hiking.