Banff Caribou Lodge & Spa

Banff, Alberta

The hotel

Designed in the style of a classic mountain lodge, complete with a welcoming stone fireplace in the lounge and a great Steakhouse restaurant. This is a very comfortable property within easy reach of Downtown.

Amenities

  • Bar
  • Ski
  • Spa
  • Free Parking
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

On Banff Avenue, a 10-minute walk from Downtown Banff. Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

189 rooms on 4 floors in 1 building. All newly renovated with cable TV, complimentary WiFi access, mini-fridge, tea/coffee-making facilities, safe, hairdryer and iron and board. Standard Rooms with 1 king-size bed and 2 double beds, or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Breakfast option: Breakfast is available at a supplement.

Superior Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Corner Loft Jacuzzi Suites are set across 2 levels, with 1 king-size bed set within an open loft space, a living room with gas fireplace and a two person whirlpool tub with spectacular mountain views. Sleeping maximum 2 adults.

Canadian famous Keg Steakhouse & Bar with rustic ambience (open for breakfast, lunch and dinner). Lounge with large stone fireplace. Health club with fitness room, jetted hot pool and steam room. Red Earth Spa* with treatments. Ski and board lockers*. Complimentary WiFi access. Laundry/dry-cleaning service*. Room service*. Complimentary underground self-parking. Free daily Banff town shuttle bus 7:30am-11:00pm.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (882)
  • Very good (996)
  • Average (390)
  • Poor (136)
  • Terrible (58)
Image of the Tripadvisor rating Right in main drag

Jan 8, 2021 TanyaDion Kingston, Canada

Nice walk Into the town. Right on main drag Close to shopping and lots of restaurants. Lodge was nice. Indoor parking. Keg was on-site. Spa on site as well. Friendly staff. Wkll be back and Would stay again thanks
Image of the Tripadvisor rating Difficult Supervisor - Good otherwise

Dec 30, 2020 TTPina Edmonton, Canada

Unfortunately, I would have been writing a very different review had it not been for Mike/Mark at the Front Desk and Jaycee both were Supervisor/Managers on the day of checkout. Mark lies to his customers and Jaycee shames them for getting a good deal on a third party app.
Image of the Tripadvisor rating Smokey Hotel

Dec 14, 2020 Rob B Edmonton, Canada

We stayed at this hotel in November for 3 days and couldn’t wait to leave. The smell of wood burning smoke from the main floor fireplace is strong throughout the hotel. By the end of our stay my nose was burning and eyes were sore from the smell of smoke in our room. It was all through the hallways as well. We tried putting a towel at the bottom… Read more
We stayed at this hotel in November for 3 days and couldn’t wait to leave. The smell of wood burning smoke from the main floor fireplace is strong throughout the hotel. By the end of our stay my nose was burning and eyes were sore from the smell of smoke in our room. It was all through the hallways as well. We tried putting a towel at the bottom of the door to our room but it made little difference as I’m sure it also came in through the vents. We complained but it fell on deaf ears. I can’t imagine how anyone allergic to smoke would fare if they stayed here. We will not be back. Read less
Image of the Tripadvisor rating Bedding needs to be replaced!

Nov 15, 2020 A57HUtaras

We stayed a week at this hotel. No breakfast no microwave. Fridge froze all our food so be careful. Hot pool was nice but no pool. Bedding was very static shocking us quite a bit. The bedding sounded like rolling in packing paper which woke us up throughout the night. Very small room that needs updating. Pluses, very quiet hotel. Friendly staff.… Read more
We stayed a week at this hotel. No breakfast no microwave. Fridge froze all our food so be careful. Hot pool was nice but no pool. Bedding was very static shocking us quite a bit. The bedding sounded like rolling in packing paper which woke us up throughout the night. Very small room that needs updating. Pluses, very quiet hotel. Friendly staff. Easy to get items we needed. Heated parking. Lots of storage places in the room was really nice. About 7-10 minute walk to stores. Read less
Image of the Tripadvisor rating Good restaurant and spa...ok hotel room

Nov 5, 2020 d_lendvay Red Deer, Canada

Stayed here for 2 nights early November. Nice enough hotel, good reception and quick check in. Underground heated parking was a bonus, but can only accommodate at the most a mid size suv. Don’t even try getting a truck or larger car down there. Room cleanliness was not great. We found some plastic eating utensils and food (french fries) on the… Read more
Stayed here for 2 nights early November. Nice enough hotel, good reception and quick check in. Underground heated parking was a bonus, but can only accommodate at the most a mid size suv. Don’t even try getting a truck or larger car down there. Room cleanliness was not great. We found some plastic eating utensils and food (french fries) on the floor...who knows how long it had been there for. Looked like just a vacuum had been run over the floors. The beds were somewhat comfortable (not great), and sheets and comforter were not 100% clean as makeup stains were observed and the down filling in the comforter was bunched up into balls. The spa was great. My wife and I each had a one hour massage. We also used the hot pools which were great as well. Attached KEG restaurant was nice as well along with good food. Read less