Brewsters Mountain Lodge

Banff, Alberta

Standard Room, Brewster's Mountain Lodge, Banff, Alberta, Canada
Bird's Nest Breakfast Room
Deluxe Room
Loft Suite
Loft Suite
Deluxe King Room
Deluxe King Room
Standard Room, Brewster's Mountain Lodge, Banff, Alberta, Canada
Bird's Nest Breakfast Room
Deluxe Room
Loft Suite
Loft Suite
Deluxe King Room
Deluxe King Room

The hotel

There's a definite Western feel to this amiable family lodge in the heart of Banff. A truly authentic Rocky Mountain getaway, with many adventures and activities to enjoy including horseback riding, hiking, skiing and golf. The complimentary breakfast is sure to set you up refuelled and refreshed for another day out exploring, and upon returning back to your homely lodge accommodation, relax in the sauna. Rooms are spacious and comfortable with handcrafted log furniture, large windows, bright fabrics and historic photographs, a serene retreat after a day in the mountains. If you're looking for more space why not upgrade to a 2-Floor Loft Suite — perfect for longer stays.

Amenities

  • Ski
  • Hot tub
  • Fitness Centre/Gym
  • Internet Access
  • Near National Park

Where is it

In central Banff, 1-block from Banff Avenue, close to restaurants, bars and shops. Transfer time from Calgary Airport: 1 hour 40 minutes.

Hotel information

77 rooms on 3 floors in 1 building with 1 lift. All rooms have a TV, telephone, complimentary WiFi access, iron and board and hairdryer. Standard Rooms feature large windows, bright fabrics and historic photographs, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway bed not available. 

Deluxe Queen Rooms with sitting area, Jacuzzi bath, mini-fridge and 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Loft Suites have a sitting area downstairs with sofa, Jacuzzi bath, 2 TVs, mini-fridge and with 1 king-size bed upstairs, sleeping maximum 2 adults.

Birds Nest Breakfast Room (complimentary Continental breakfast, open each morning). Lobby lounge with fireplace. Sauna and exercise facility (new as of Nov '18; cardio machines, yoga area and boxing area). Ski storage. Complimentary WiFi access. Gift and retail shops. Guest laundry*. Heated underground parking* is available on a first-come, first-served basis for a charge of CA$5 plus tax (payable locally and subject to change). Ski shuttle stops a block from the hotel.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (394)
  • Very good (541)
  • Average (204)
  • Poor (54)
  • Terrible (44)
Image of the Tripadvisor rating OK

Apr 6, 2021 1959Farmerboy Listowel, Canada

My expectations were higher than the experience we had here.Because of the weather we were in our room a lot.We felt like we were in a dungeon because of the lack of natural light.Also,the bed was not the greatest.I had a sore back after 2 nights.it was clean.
Image of the Tripadvisor rating One night stay in October

Oct 30, 2020 Morven G Burlington, Ontario

My family stayed for a night in October, during covid, and I have to say the hotel was very clean with all protocols in place. Covid aside, we just loved the character of the lodge, the location was so handy for everything in town. and having stayed at 2 other locationst this weekend, the attention to detail and maintenance was fantastic at… Read more
My family stayed for a night in October, during covid, and I have to say the hotel was very clean with all protocols in place. Covid aside, we just loved the character of the lodge, the location was so handy for everything in town. and having stayed at 2 other locationst this weekend, the attention to detail and maintenance was fantastic at this hotel. The staff were excellent - really helpful and knowledgeable and the home made cookies on arrival were a great touch! I'm sorry I don't have everyone's names. There is construction happening adjacent to the hotel, and a hotel representative called us a few weeks before we arrived to explain the disruption allowing us to make other plans if we needed to. The only slight inconvenience was parking offsite, but really it is very close and not an issue. The construction noise was not an issue as they did not start early enough to bother us. We would love to stay here next time we are in Banff. We had a great stay! Read less
Image of the Tripadvisor rating recent stay in Banff

Sep 7, 2020 sunnycdn85 Toronto, Canada

We booked this originally through expedia (I tried to review on my phone and could not leave a written one through Expedia) Adam and the other gentlemen there that evening who's (forgive me) name I can't remember were both wonderful. Both were warm, friendly and welcoming. We had minor issues with our TV which were promptly and more than… Read more
We booked this originally through expedia (I tried to review on my phone and could not leave a written one through Expedia) Adam and the other gentlemen there that evening who's (forgive me) name I can't remember were both wonderful. Both were warm, friendly and welcoming. We had minor issues with our TV which were promptly and more than adequately addressed. We were happy to see they were following COVID protocols very well. There were hand sanitizer stations readily available at any high traffic area (elevators, main lobby) and the hotel itself was clean and in visibly good condition. We booked and stayed in a suite. The room was very nice. It was clean on arrival and we had no complaints. This is an older hotel and does not have air conditioning in the rooms (at least not the one we were in). It was hot the day we arrived but the access to the balcony was great and it cooled off enough in the evening to cool the room. There is currently construction on bear street, however we were staying on a Saturday evening so they were not working and truthfully it did not take away from our enjoyment of the balcony or the view. You have good views of Sulphur, Tunnel and Cascade mountain from the room. We were very happy with everything and would not hesitate to stay here in the future. A special thank you to Adam and the coworker who was with him on the evening of 09/05 for your friendly greeting, quickness to assist and overall pleasant demeanor. Thank you both for helping to make our stay so pleasant. Read less
Image of the Tripadvisor rating Disappointed is a understatement.

Jul 29, 2020 samantha2412 Fort McMurray, Canada

Not sure where to start so I’ll start from the very beginning ! Booked a two night stay for my husband, 3 small kids and myself. We booked the loft room so we would have a living room , small kitchen and the bed in the loft ! Due to location we were so excited ! The day after I booked someone from the hotel called me to go over covid rules etc… Read more
Not sure where to start so I’ll start from the very beginning ! Booked a two night stay for my husband, 3 small kids and myself. We booked the loft room so we would have a living room , small kitchen and the bed in the loft ! Due to location we were so excited ! The day after I booked someone from the hotel called me to go over covid rules etc and asked how many were in my party and I said my family of 5! We drove 8 hours and upon arrival parked in the parking a couple streets over. When we got to the lobby the gentlemen informed us 5 people were too much for the room we booked. I told him the hotel was aware of how many people I had as someone had called me. He said he would move me to a more expensive room , however what he actually meant was move me to the only room they had left. It was a standard two bed room ! We took my family up to the room and immediately realized that with 3 kids ( one being a newborn ) this would not work. There wasn’t anywhere to even fit the playpen/crib for our baby to sleep. As I do appreciate they gave us another room, we were downgraded from a much bigger room to something that simply could not accommodate my family. I went back to the desk and told him this would not work and we couldn’t stay here . He took my keys and said “ ok “. I then had to pack up my whole family and go find a new place to stay AND pay for another place as Brewsters had already been paid for through EXPEDIA . I called EXPEDIA to explain my situation, they called the hotel in which the manager could not determine through his notes of when he originally called me , that I told him I was a family of 5! He said the notes were “ unclear” and wasn’t sure Of the conversation I had. He offered to pay me back one night. I’m so dissaaponted and upset over this experience. My family is out 300$ and I wasted almost 4 hours of my Afternoon due to the hotel not taking responsibility of the conversation I had with them prior. I run a small business myself and I cannot imagine treating someone the way I was treated. Also , the EXPEDIA rep informed me this is not their first issue with Brewsters Lodge. I am not surprised. Due yourself a favour and book somewhere with employees who will treat you with respect and take responsibilities for their mistakes. We ended up stayed at Hidden Ridge Resort and it was BREATHTAKING ! Read less
Image of the Tripadvisor rating Midweek getaway

Jul 10, 2020 garytS6875CJ

First off, I do acknowledge that things are far from normal with all that is going on right now, plus added to the mix road/building construction, it all added up to making getting into the lodge rather inconvenient. Having said that once getting initially checked in I was sent to the wrong room,not sure whose fault that is, got that sorted out… Read more
First off, I do acknowledge that things are far from normal with all that is going on right now, plus added to the mix road/building construction, it all added up to making getting into the lodge rather inconvenient. Having said that once getting initially checked in I was sent to the wrong room,not sure whose fault that is, got that sorted out and finally got into the room I paid for. Nice enough, very comfortable king bed, big open room, with a fan supplied, iron and ironing board, plus roller block out blinds. Spa bath comfortably fits two, however the bathroom is rather tight,very small shower designed for very skinny people. I picked this place because it included a breakfast, it turned out to be very underwhelming, it was ok I guess, could do with some improvement like actual edible fruit. The staff are very friendly and approachable no complaints there. One thing I highly recommend if you do choose to stay here, bring earplugs or a noisy fan as you can hear everyone's footsteps throughout the night. It is in a wonderfully central location, my wife and I enjoyed the convenience of just being able to leave our car behind and walk every where. It's pretty hard to have a bad time in Banff. Read less