The Fox Hotel and Suites

Banff, Alberta

The hotel

The Fox Hotel and Suites captures perfectly the natural environment of Banff National Park, featuring rundle rock stonework and a cavern-style hot pool. Its very own Chili's Grill, famous for adding a tasty twist to family foods, also boasts a mountain lodge-style bar. The hotel's signature mountain luxury beds are pretty good too and very welcome indeed after an adventurous day spent negotiating the slopes or exploring your beautiful surroundings!

Amenities

  • Bar
  • Ski
  • Hot tub
  • Free Parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Free Breakfast
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

A 5-minute walk from Downtown Banff with its shops, bars and restaurants. Complimentary shuttle service around Banff town. Convenient location for Banff village and ski bus pick-up point. Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

116 rooms on 4 floors in 1 building with 1 lift. All rooms have air-conditioning and heating, LCD TV, complimentary WiFi access, telephone, clock radio, coffee/tea-making facilities, safe, hairdryer and iron and board. Hotel Rooms have courtyard views and either 1 queen-size bed and a sofa bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (up to 16 years of age).

1-Bedroom Suites can be on either 1 or 2 levels, with a separate living room with air-conditioning, sofa bed and wood fireplace, kitchenette with small fridge, sink, microwave and toaster, 1 bedroom with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (up to 16 years of age).

2-Bedroom Suites can be on either 1 or 2 levels, with a separate living room with air-conditioning and wood fireplace, kitchenette with small fridge, sink, microwave and toaster, 2 bathrooms, 1st bedroom with either 1 king-size bed or 2 double beds, 2nd bedroom with either 1 queen-size bed or 2 double beds, sleeping maximum 7 adults or 2 adults and 5 children (up to 16 years of age).

Please note: The suites do not offer air-conditioning in the bedrooms.

Chili's Grill and Bar. Cavern-style hot pool. Fitness room. Complimentary WiFi access. Internet kiosk*. Guest laundry*. Complimentary in-room tea/coffee. Complimentary Continental breakfast at Chili's. Free self-parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1110)
  • Very good (910)
  • Average (312)
  • Poor (124)
  • Terrible (61)
Image of the Tripadvisor rating Wonderful

Nov 24, 2020 855kylar Ponoka, Canada

We came to get away for the weekend. The rooms were clean and well stocked. The only issue we had, was our fridge didn't work. So the food we did bring spoiled a bit. The pool was amazing, we went 3 times while we were there. It's beautiful and well kept. Looks like your swimming in a cave.
Image of the Tripadvisor rating Not bad but not great.

Nov 14, 2020 Seantb84 Calgary, Canada

Customer service was great. The room was ok... no mini fridge and could hear every thing in the halls and from the room next door. Could also hear ppl stomping around above us. The room was clean, the bathroom was a little odd with the door and shower rod setup. All COVID steps you would expect are in place. Hot tub was ok (still open during… Read more
Customer service was great. The room was ok... no mini fridge and could hear every thing in the halls and from the room next door. Could also hear ppl stomping around above us. The room was clean, the bathroom was a little odd with the door and shower rod setup. All COVID steps you would expect are in place. Hot tub was ok (still open during COVID)nothing super special though. We always wanted to stay here because of the hot tub (saw it every time we go to chilies) In a pinch I would stay again, but would try to find a better hotel first. Read less
Image of the Tripadvisor rating Front Desk Customer Service Sparkles!

Oct 17, 2020 GSIain

We were so impressed with the reception we received from Naydeen on our arrival today! She went over-and-above to accommodate our 3-generation family for our 4-day stay. The accommodations are first-rate, and include indoor parking. The adjacent Chili's restaurant is a real bonus. Thanks again!
Image of the Tripadvisor rating Foxs

Oct 15, 2020 Alan B

Great little hotel.very professionally run.staff very helpful.very friendly. My room was a good size very comfortable.bed 10 /10 Quite .very good breakfast stayed two weeks ..would certainly stay again .
Image of the Tripadvisor rating Underwhelming

Oct 13, 2020 Wildwilly23

To be honest I was looking forward to my stay here but very disappointed. Currently staying here over the next couple days and I wish I wasn’t. The room cleanliness was poor with multiple hairs left in the shower and around the sink from previous user. Then before booking was told over the phone both the hot tub and sauna were open which is… Read more
To be honest I was looking forward to my stay here but very disappointed. Currently staying here over the next couple days and I wish I wasn’t. The room cleanliness was poor with multiple hairs left in the shower and around the sink from previous user. Then before booking was told over the phone both the hot tub and sauna were open which is another disappointment. The hot tub was very crowded and well over the 10 person Covid limit and the sauna is out of order and unusable. The only positive thing I can say about this place is the customer service at the front desk has been helpful. Aside from that I wouldn’t tarnish your visit to Banff by staying here. Read less