The Fox Hotel and Suites

Banff, Alberta

The hotel

The Fox Hotel and Suites captures perfectly the natural environment of Banff National Park, featuring rundle rock stonework and a cavern-style hot pool. Its very own Chili's Grill, famous for adding a tasty twist to family foods, also boasts a mountain lodge-style bar. The hotel's signature mountain luxury beds are pretty good too and very welcome indeed after an adventurous day spent negotiating the slopes or exploring your beautiful surroundings!

Amenities

  • Bar
  • Ski
  • Hot tub
  • Free Parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Free Breakfast
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

A 5-minute walk from Downtown Banff with its shops, bars and restaurants. Complimentary shuttle service around Banff town. Convenient location for Banff village and ski bus pick-up point. Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

116 rooms on 4 floors in 1 building with 1 lift. All rooms have air-conditioning and heating, LCD TV, complimentary WiFi access, telephone, clock radio, coffee/tea-making facilities, safe, hairdryer and iron and board. Hotel Rooms have courtyard views and either 1 queen-size bed and a sofa bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (up to 16 years of age).

1-Bedroom Suites can be on either 1 or 2 levels, with a separate living room with air-conditioning, sofa bed and wood fireplace, kitchenette with small fridge, sink, microwave and toaster, 1 bedroom with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (up to 16 years of age).

2-Bedroom Suites can be on either 1 or 2 levels, with a separate living room with air-conditioning and wood fireplace, kitchenette with small fridge, sink, microwave and toaster, 2 bathrooms, 1st bedroom with either 1 king-size bed or 2 double beds, 2nd bedroom with either 1 queen-size bed or 2 double beds, sleeping maximum 7 adults or 2 adults and 5 children (up to 16 years of age).

Please note: The suites do not offer air-conditioning in the bedrooms.

Chili's Grill and Bar. Cavern-style hot pool. Fitness room. Complimentary WiFi access. Internet kiosk*. Guest laundry*. Complimentary in-room tea/coffee. Complimentary Continental breakfast at Chili's. Free self-parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1105)
  • Very good (901)
  • Average (311)
  • Poor (124)
  • Terrible (57)
Image of the Tripadvisor rating Very Quiet, BUT base room is very small!

Mar 24, 2020 278beverlye Ledbetter, Texas

We have been to Banff for our ski trip 21 times now, but this was our first stay at The Fox. The room was very clean and quiet and the front desk service was helpful and friendly. We were given free continental breakfast at the connected Chili's restaurant everyday during our stay which was fine and very convenient. Cons: Room was extremely… Read more
We have been to Banff for our ski trip 21 times now, but this was our first stay at The Fox. The room was very clean and quiet and the front desk service was helpful and friendly. We were given free continental breakfast at the connected Chili's restaurant everyday during our stay which was fine and very convenient. Cons: Room was extremely small, and there is only one elevator for the hotel which is often filled with laundry and cleaning carts. (Fox Hotel designers really goofed on that one...there should have been a separate, "behind the scenes" elevator for housekeeping staff and carts!!). Also, the pillows on the bed were so full that I woke up with a kink in my neck the first night; the staff did bring me a slimmer, softer, pillow though which was much better. When I asked at the front desk about the pillows, the employee told me that she had heard the pillow complaints before from others. The hotel is located quite a bit of a ways from the center of Banff, but we are walkers and didn't mind the long walk every evening, even in the very chilly weather. Overall, we would stay here again for sure, but maybe upgrade to one of their suites. Read less
Image of the Tripadvisor rating Hotel, Rooms, Breakfast, Bus stops, Hot Tub

Feb 25, 2020 bobskitoy Roanoke, Virginia

Hotel, Rooms, Breakfast, Bus stops, Hot Tub, Front Desk, Cleaning Staff: All I can say is that this place was great. I had no issues with any part of my stay here. We had a group of 40 people and the check in was easy and seam less. Thumbs up.
Image of the Tripadvisor rating We experienced all the good things people talk about here!

Feb 23, 2020 MichiganRN Beverly Hills, Michigan

We really liked this hotel. It met all the requirements for our family with 2 teenagers. 2 bedroom suite is clever by combining a suite with a loft and another regular hotel room. We had a king, and even though they were sold out of rooms with 2 beds, there was a pullout, so the kids had their own beds. The grotto hot tub was amazing after… Read more
We really liked this hotel. It met all the requirements for our family with 2 teenagers. 2 bedroom suite is clever by combining a suite with a loft and another regular hotel room. We had a king, and even though they were sold out of rooms with 2 beds, there was a pullout, so the kids had their own beds. The grotto hot tub was amazing after skiing, and because it's large, there was always space. Chili's continental breakfast was adequate, and as others have shared, somewhat unique to have breakfast included. Was great before grabbing the ski shuttle. You can add protein for a small fee as well. The underground parking was great, with free ski lockers. Banff does a great job with ski ticket and ski rental delivery right to the hotel. Our rooms were clean, and housekeeping even washed the dishes we left out! Kitchenette was small, but it worked. Coffee and Kind bars were replenished every day. Highly recommend the Fox! Read less
Image of the Tripadvisor rating Great Find

Feb 17, 2020 925freda Moncton, Canada

What a great find! A reasonably priced hotel walking distance to downtown. Clean facility, friendly staff, underground parking, onsite restaurant (Chilies); and best of all the hot tub! It is under the courtyard, with a hole in the roof to let in cool air...... we were there in Feb. And finished like the original cave and basin. Great… Read more
What a great find! A reasonably priced hotel walking distance to downtown. Clean facility, friendly staff, underground parking, onsite restaurant (Chilies); and best of all the hot tub! It is under the courtyard, with a hole in the roof to let in cool air...... we were there in Feb. And finished like the original cave and basin. Great experience here! Read less
Image of the Tripadvisor rating Disgusting

Feb 10, 2020 caitlinhN1638LO

Executive Suite. Room was a little run down. Upon arrival: couch had suspect white stains. Lots of dust. Dirty floor. Food stains around microwave. Candy and crumbs in cupboard. Really gross salt and pepper shakers. Coffee maker, toaster, hairdryer all had grime. Unpleasant hairs on toilet seat. Called to have cleaned and came back 30 mins later… Read more
Executive Suite. Room was a little run down. Upon arrival: couch had suspect white stains. Lots of dust. Dirty floor. Food stains around microwave. Candy and crumbs in cupboard. Really gross salt and pepper shakers. Coffee maker, toaster, hairdryer all had grime. Unpleasant hairs on toilet seat. Called to have cleaned and came back 30 mins later to room in similar condition with wet floors. Called again they were booked solid so they offered to have it cleaned again if we could leave the room for a few hours. Was offered a bottle of wine but I’m unable to drink. Decided to clean ourselves. Told us they logged the complaint, we booked through Expedia so we need to call them for a resolution. After speaking to 4 different people on four different occasions was offered a free meal at checkout. Pictures were taken after they came up to clean. Read less