The Fox Hotel and Suites

Banff, Alberta

The hotel

The Fox Hotel and Suites captures perfectly the natural environment of Banff National Park, featuring rundle rock stonework and a cavern-style hot pool. Its very own Chili's Grill, famous for adding a tasty twist to family foods, also boasts a mountain lodge-style bar. The hotel's signature mountain luxury beds are pretty good too and very welcome indeed after an adventurous day spent negotiating the slopes or exploring your beautiful surroundings!

Amenities

  • Bar
  • Ski
  • Hot tub
  • Free Parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Free Breakfast
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

A 5-minute walk from Downtown Banff with its shops, bars and restaurants. Complimentary shuttle service around Banff town. Convenient location for Banff village and ski bus pick-up point. Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

116 rooms on 4 floors in 1 building with 1 lift. All rooms have air-conditioning and heating, LCD TV, complimentary WiFi access, telephone, clock radio, coffee/tea-making facilities, safe, hairdryer and iron and board. Hotel Rooms have courtyard views and either 1 queen-size bed and a sofa bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (up to 16 years of age).

1-Bedroom Suites can be on either 1 or 2 levels, with a separate living room with air-conditioning, sofa bed and wood fireplace, kitchenette with small fridge, sink, microwave and toaster, 1 bedroom with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (up to 16 years of age).

2-Bedroom Suites can be on either 1 or 2 levels, with a separate living room with air-conditioning and wood fireplace, kitchenette with small fridge, sink, microwave and toaster, 2 bathrooms, 1st bedroom with either 1 king-size bed or 2 double beds, 2nd bedroom with either 1 queen-size bed or 2 double beds, sleeping maximum 7 adults or 2 adults and 5 children (up to 16 years of age).

Please note: The suites do not offer air-conditioning in the bedrooms.

Chili's Grill and Bar. Cavern-style hot pool. Fitness room. Complimentary WiFi access. Internet kiosk*. Guest laundry*. Complimentary in-room tea/coffee. Complimentary Continental breakfast at Chili's. Free self-parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1110)
  • Very good (912)
  • Average (313)
  • Poor (124)
  • Terrible (61)
Image of the Tripadvisor rating Family vacation

Feb 17, 2021 122gurpreets Calgary, Canada

Hotel good. But the staff at the reception was rude. Previous evening we reserved our spot for the pool, she asked us to come 10 mins ahead and take the towels and pool key( due to covid). So we went to the reception desk as told, 10-15 mins early. The way the guy spoke was very rude. Tone was awful. Bed comfort just ok. Pool very good.… Read more
Hotel good. But the staff at the reception was rude. Previous evening we reserved our spot for the pool, she asked us to come 10 mins ahead and take the towels and pool key( due to covid). So we went to the reception desk as told, 10-15 mins early. The way the guy spoke was very rude. Tone was awful. Bed comfort just ok. Pool very good. Breakfast was just ok. Read less
Image of the Tripadvisor rating Nice 2-level suites

Jan 3, 2021 Indah2014 Ontario, Canada

This is a great place to stay while in Banff. We had a 2 level suite with kitchen and dining area for the same price other locations had a single rooms. The place was clean, quiet, private walkout to parking and located right in the middle of town. The kitchen with dishes was a bonus. The restaurant in the lobby is great for anytime of day and… Read more
This is a great place to stay while in Banff. We had a 2 level suite with kitchen and dining area for the same price other locations had a single rooms. The place was clean, quiet, private walkout to parking and located right in the middle of town. The kitchen with dishes was a bonus. The restaurant in the lobby is great for anytime of day and late drinks. Staff is very accommodating, but with covid protocols the whole hot tub scheduling is a mess and they don't contact you when they said they would. but its not really anything special. There is plenty of secure parking underground and lots of convenient parking on the street. I would not hesitate to come back to stay here again. Read less
Image of the Tripadvisor rating Great Hotel

Nov 26, 2020 BrandoJ702 Calgary, Canada

This hotel has some great deals making it one of the more affordable ones. Location is within walking distance to downtown. Rooms were clean and staff were all wearing masks and were very pleasant to deal with. Thanks everyone!
Image of the Tripadvisor rating Wonderful

Nov 24, 2020 855kylar Ponoka, Canada

We came to get away for the weekend. The rooms were clean and well stocked. The only issue we had, was our fridge didn't work. So the food we did bring spoiled a bit. The pool was amazing, we went 3 times while we were there. It's beautiful and well kept. Looks like your swimming in a cave.
Image of the Tripadvisor rating Not bad but not great.

Nov 14, 2020 Seantb84 Calgary, Canada

Customer service was great. The room was ok... no mini fridge and could hear every thing in the halls and from the room next door. Could also hear ppl stomping around above us. The room was clean, the bathroom was a little odd with the door and shower rod setup. All COVID steps you would expect are in place. Hot tub was ok (still open during… Read more
Customer service was great. The room was ok... no mini fridge and could hear every thing in the halls and from the room next door. Could also hear ppl stomping around above us. The room was clean, the bathroom was a little odd with the door and shower rod setup. All COVID steps you would expect are in place. Hot tub was ok (still open during COVID)nothing super special though. We always wanted to stay here because of the hot tub (saw it every time we go to chilies) In a pinch I would stay again, but would try to find a better hotel first. Read less