Hyatt Regency Calgary

Calgary, Alberta

The hotel

Dating to 1866, the lobby’s historic sandstone walls don’t get in the way of modernity at Hyatt Regency Calgary, where contemporary comforts come in the form of complimentary WiFi access, mod-con packed guestrooms, a 24-hour gym with Fitness Concierge, and the full-service Stillwater Spa. Hugging the TELUS Convention Centre, this urban utopia has downtown sights like Calgary Tower just down the street. You can even catch a glimpse of downtown Calgary while you’re at the indoor lap pool, with its accompanying hot tub and steam room. In fact, Calgary runs through every part of this hotel, with more than 500 pieces of original Canadian art curated and revealed to travellers to unveil the spirit of the town and nation — and with local flavours on the menu at its Thomsons Restaurant, and seafood at its Catch & the Oyster Bar.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

Located in the heart of downtown, on Stephen Avenue Walk. Being next to the Calgary TELUS Convention Center, you'll have access to many downtown attractions, including the theatre district, historic buildings, restaurants, pubs, galleries, and luxury shopping. Transfer time from airport: 22 minutes.

Hotel information

355 rooms. All with flat-screen HDTV, complimentary WiFi access, telephone, iPod docking station, safe, coffee maker, fridge and iron and board. Standard Rooms feature views over the cityscape, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults. 

Thomsons Restaurant (contemporary Canadian cuisine), Sandstone Lounge (cocktail lounge), Catch & the Oyster Bar (Seafood) and Baker’s (coffee shop). Indoor pool overlooking the city; jacuzzi and steam room. Hyatt StayFit gym, open 24 hours. Stillwater Spa*. Dry cleaning service*, luggage storage. Gift shop. Collection of over 500 Western Canadian artwork available for viewing within public areas. Parking*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1320)
  • Very good (640)
  • Average (181)
  • Poor (63)
  • Terrible (31)
Image of the Tripadvisor rating Very nice hotel downtown Calgary!

Sep 24, 2020 _kariannelamarche Ottawa, Canada

We only stayed at the Hyatt for one night but, I will definitely go back and recommend it to my friends. Our modern-looking room was extremely clean with comfortable beds. We also had a great view of the city. The hotel is located right beside the Calgary Tower and Stephen Avenue. Perfect located for shopping, restaurant and explore the… Read more
We only stayed at the Hyatt for one night but, I will definitely go back and recommend it to my friends. Our modern-looking room was extremely clean with comfortable beds. We also had a great view of the city. The hotel is located right beside the Calgary Tower and Stephen Avenue. Perfect located for shopping, restaurant and explore the city. Also, not too far from the YYC airport. Read less
Image of the Tripadvisor rating excellent place to stay

Sep 14, 2020 MegaExcursion Woodbridge, Canada

I was very pleased with the service as it exceeded my expectations. rooms very clean, covid protocols followed and respected. Location was great and reservations process was very easy. Bedding was luxurious and overall highly recommend this Hotel.
Image of the Tripadvisor rating Consistently good

Sep 8, 2020 AlbertaGuy99 Edmonton, Canada

I have been a regular guest at the hotel, although not for the last several months. Upon my return, the high level of customer service was still present. There are certain things that aren't available, but they aren't anywhere -- things like daily housekeeping, room service and so on. But considering what has to be done at this stage, I was very… Read more
I have been a regular guest at the hotel, although not for the last several months. Upon my return, the high level of customer service was still present. There are certain things that aren't available, but they aren't anywhere -- things like daily housekeeping, room service and so on. But considering what has to be done at this stage, I was very pleasantly surprised at how close to "normal" things were. I always feel like a special guest, thanks to the personal attention. Read less
Image of the Tripadvisor rating Found childrens toys in a pillow case

Sep 8, 2020 AndrewDavid93 Edmonton, Canada

The overall hotel was in good condition. Front desk employees and food providers took the necessary precautions to ensure a clean and safe environment. The check-in and check-out process was very efficient. The rooms were not clean at all. We found children’s toys in the pillowcase, crumbs on the office chair and dust on everything. It was clear… Read more
The overall hotel was in good condition. Front desk employees and food providers took the necessary precautions to ensure a clean and safe environment. The check-in and check-out process was very efficient. The rooms were not clean at all. We found children’s toys in the pillowcase, crumbs on the office chair and dust on everything. It was clear the room had not been properly cleaned. Given the current conditions of covid - I can't think of any excuse a hotel would have that the pillowcases were not replaced? Another issue I had which is probably Covid driven is the breakfast situation. It is my understanding the hotel normally provides a buffet breakfast for guests. Given covid this obviously can't occur. Instead, they provide each room with a max of $30 that can be used in either the coffee shop or restaurant. My issue is that the allotment is $15 per adult up to 2 adults. But the room sleeps 4 adults. So really, if the room has 4 adults in it then the value per adult is $7.5 per day. That barely covers the cost of a cup of coffee and pre-made breakfast sandwich at the coffee shop. Do not for a second think this will come close to providing a full hotel breakfast as the restaurant's cheapest meal is $18. My only point here is to be cautious when selecting the breakfast option - it really isn't "breakfast" it should be labelled "Coffee and muffin" Overall opinion – clean shared hotel areas, rooms (debateable) and not really a “breakfast included” option. My suggestion – find a hotel that cleans their rooms properly and actually provides a breakfast. Read less
Image of the Tripadvisor rating Seriously, What’s the Deal with the Coffee?

Sep 8, 2020 That_DJ_girl Langley City, Canada

We spent two glorious nights on the top floor of the beautiful Hyatt in Calgary, with a phenomenal view over Steven(?) street with all the patios lit up through the night.. so pretty and so much fun! Amazing bed, glorious shower with rain and spray heads, a huge vanity, and very swanky decor. Two things made me laugh hysterically though... 1)… Read more
We spent two glorious nights on the top floor of the beautiful Hyatt in Calgary, with a phenomenal view over Steven(?) street with all the patios lit up through the night.. so pretty and so much fun! Amazing bed, glorious shower with rain and spray heads, a huge vanity, and very swanky decor. Two things made me laugh hysterically though... 1) The toilet seat they chose is practically a torture device, I can’t even... 2) The coffee machine... dear god the coffee machine!!! Okay hear me out here... You’ve got your basic single serve Keurig with the pods and top loading water tank but it’s hard wired into a cabinet (cannot be moved) that is literally as tall as the machine. So how do you fill it with water? Balance it precariously on the edge of the cabinet, desperately trying not to dump water on the floor. I tried to take a picture but I was laughing too hard to juggle the machine, the cup of water, and my phone. It was clearly a case of the designer usurping the engineers / style over functionality, and these sort of things make me chuckle. I had a great time though, location, staff, cleanliness, parking, everything about this hotel is top notch, highly recommend! And what a view!!! Read less