Hyatt Regency Calgary

Calgary, Alberta

The hotel

Dating to 1866, the lobby’s historic sandstone walls don’t get in the way of modernity at Hyatt Regency Calgary, where contemporary comforts come in the form of complimentary WiFi access, mod-con packed guestrooms, a 24-hour gym with Fitness Concierge, and the full-service Stillwater Spa. Hugging the TELUS Convention Centre, this urban utopia has downtown sights like Calgary Tower just down the street. You can even catch a glimpse of downtown Calgary while you’re at the indoor lap pool, with its accompanying hot tub and steam room. In fact, Calgary runs through every part of this hotel, with more than 500 pieces of original Canadian art curated and revealed to travellers to unveil the spirit of the town and nation — and with local flavours on the menu at its Thomsons Restaurant, and seafood at its Catch & the Oyster Bar.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

Located in the heart of downtown, on Stephen Avenue Walk. Being next to the Calgary TELUS Convention Center, you'll have access to many downtown attractions, including the theatre district, historic buildings, restaurants, pubs, galleries, and luxury shopping. Transfer time from airport: 22 minutes.

Hotel information

355 rooms. All with flat-screen HDTV, complimentary WiFi access, telephone, iPod docking station, safe, coffee maker, fridge and iron and board. Standard Rooms feature views over the cityscape, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults. 

Thomsons Restaurant (contemporary Canadian cuisine), Sandstone Lounge (cocktail lounge), Catch & the Oyster Bar (Seafood) and Baker’s (coffee shop). Indoor pool overlooking the city; jacuzzi and steam room. Hyatt StayFit gym, open 24 hours. Stillwater Spa*. Dry cleaning service*, luggage storage. Gift shop. Collection of over 500 Western Canadian artwork available for viewing within public areas. Parking*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1324)
  • Very good (643)
  • Average (181)
  • Poor (63)
  • Terrible (32)
Image of the Tripadvisor rating Excellent stay!

Jan 6, 2021 MaxAH1992 Saskatoon, Canada

My first stay at the Hyatt Calgary! And I will certainly be back! Great location nice amenities and friendly staff! Couldn’t be more perfect for our visit because we spent most of our time in the area.
Image of the Tripadvisor rating Simply outstanding, superb staff go well beyond expectations!

Dec 29, 2020 There57 Ottawa, Canada

Similar to a previous poster, I have stayed here a number of times in the previous few months and been remiss in reviewing. The property, rooms, and amenities are all top-notch - but what truly sets this hotel apart are the staff. I'm not sure I've ever encountered such a high level of initiative, efficiency, responsiveness...combined with… Read more
Similar to a previous poster, I have stayed here a number of times in the previous few months and been remiss in reviewing. The property, rooms, and amenities are all top-notch - but what truly sets this hotel apart are the staff. I'm not sure I've ever encountered such a high level of initiative, efficiency, responsiveness...combined with genuine warmth and cheerfulness. At every turn it seems they find a way to surprise and delight, going beyond expectations with small gestures, extra welcoming, and personalized attentions. I witnessed/overheard this happen with other guests also, not just myself. Particularly in these 'Covid' times, it must be difficult sometimes to put in that extra touch, but without fail, these folks seem to do so effortlessly. I should add the Covid protocols are being taken seriously here, which is very reassuring. (Not to mention the super comfortable beds, peaceful and classicly luxurious rooms perfect for either relaxing or working. Gym and pool are also excellent, although closed on my most recent stay due to provincial regulations). Read less
Image of the Tripadvisor rating Do not recommend. Worst stay.

Dec 10, 2020 Consumer444 Montreal, Canada

Poorly trained staff and hotel is outdated and falling apart. Everything in the hotel is closed and no accommodations are in place. Pool is unmanaged, do not recommend going in there you will get kicked out before the closing hour.
Image of the Tripadvisor rating Memorable experience

Dec 7, 2020 Travel57057707317 Canada

We stayed for 3d2n and it was the best choice we stayed there. Right when we checked in the front desk was very nice of him to ask and gave me option for 2bd instead of the king bed for no extra charge coz of the kids. All the staff were friendly and accomodating. One night also the lady at front desk kindly opened the bakery even if its closed… Read more
We stayed for 3d2n and it was the best choice we stayed there. Right when we checked in the front desk was very nice of him to ask and gave me option for 2bd instead of the king bed for no extra charge coz of the kids. All the staff were friendly and accomodating. One night also the lady at front desk kindly opened the bakery even if its closed already coz of covid just so we have more options to choose for snacks. The kids enjoyed the pool all by ourselves. And the location is perfectly situated downtown. The weather was nice enough for us to walk around downtown. Overall it was a great experience especially this covid time. Definetly go back there. Read less
Image of the Tripadvisor rating Great Stay

Dec 6, 2020 adamsarginson Kelowna, Canada

The Hyatt is high end and it delivered!!!! We had great help and a relaxing stay. The pool was open by appointment and everything was clean and sanitized. The gym was also open. Breakfast credit was very useful on our way out.