Fairmont Jasper Park Lodge

Jasper, Alberta

The hotel

Situated in the spectacular Canadian Rockies, this luxurious lakeside hotel comprises of a village of charming and rustic cabins connected by picturesque paths, blending in with the natural beauty of its surroundings. This stunning location even offers ice-skating on the frozen lake in the winter and a great choice of restaurants to satisfy any appetites built up from the day's activities. Why not try ORSO Trattoria, serving healthy Canadian produce with a Northern Italian twist - and unforgettable views to enjoy as you dine. The luxurious 10,000 sq ft spa has steam rooms and a range of treatments and massages to help melt away the aches after a full-on day on the piste, there's also a heated outdoor pool ... what an amazing place to take swim! Whether you are planning a romantic getaway or a Rocky Mountain family holiday, Fairmont Jasper Park Lodge has everything you need.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Free Parking
  • Free Shuttle To Slopes
  • Babysitting service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Bicycle Rental
  • Restaurant

Where is it

Overlooking Lac Beauvert, a 25-minute drive to Marmot Basin and 7 km from Jasper town centre. Transfer time from Calgary Airport: 5 hours 10 minutes.

Hotel information

446 rooms in cedar chalets and log cabins all with clock/radio, cable tv with pay per view films, coffee-maker and kettle, hairdryer and iron and board. Fairmont Rooms with either 1 king-size bed, 1 queen-size bed, 2 double beds, or 2 twin beds, sleeping maximum 2 adults.

Deluxe Rooms offer a larger living space, many with outdoor patio, with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suite Fireplace Rooms have a wood-burning stove and pull-out sofa or 2 double beds with a fireplace and sofa in the sitting room, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suite Lakeview Rooms have partial views of Lac Beauvert and have a sitting area and bedroom which can be completely separated by wooden sliding doors and have either 1 king-size bed and a sitting area with a pull-out sofa or 2 double beds with a sofa in the sitting room, sleeping maximum 4 adults or 2 adults and 2 children.

ORSO Trattoria (Northern Italian fare, open for breakfast, dinner and weekend afternoon tea), the Moose's Nook Northern Grill (gourmet restaurant, open for dinner), the Emerald Lounge and Patio (open for lunch and dinner), Fitzhugh's To Go (deli) and Oka Sushi, First Cup Deli and Seasonal Grill. In-room dining is available*. Outdoor heated pool, sauna, steam room, exercise room, table tennis, billiard tables. Reflections Spa with treatments and massages*. Complimentary ice skating, with skate rentals available*, tobogganing* and concierge (winter only). Boat* and bike* rentals available in summer months. Shuttle to Marmot Basin during the ski season is free for Virgin guests. Complimentary self-parking. Valet parking CA$25 per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2036)
  • Very good (1292)
  • Average (902)
  • Poor (618)
  • Terrible (356)
Image of the Tripadvisor rating Rodent infested rooms

Sep 19, 2019 Leanne C Brisbane, Australia

I do love wildlife but when the rodents are running around your room and pooping in your suitcase I couldn’t wait to leave here. I was also very disappointed with the dinner charge on my credit card. I spoke to the front desk on our first night after they required a credit card imprint that I wanted to pay our dinner charge with cash. I spoke to… Read more
I do love wildlife but when the rodents are running around your room and pooping in your suitcase I couldn’t wait to leave here. I was also very disappointed with the dinner charge on my credit card. I spoke to the front desk on our first night after they required a credit card imprint that I wanted to pay our dinner charge with cash. I spoke to Eric on the front desk and asked him to call up our dinner charge so we could pay it and he said there was no charge showing. I then went back there the morning of our check out and asked Cathy if the charge had come up but she also said no charges were due. So I tried to pay this with cash twice but they had no record of it. Then I find out the following day that they have charged it to my credit card which I didn’t want happening. It also looks as though they have charged me more than what I signed for. Not very happy with our experience here. Also you cannot fit 2 people in the bathroom at the same time. I was sitting on the toilet and nearly got knee capped by the door when my husband walked in. Rooms definitely need some renovation work. The location is beautiful but everything else was rather disappointing. Read less
Image of the Tripadvisor rating Worst Fairmont ever

Sep 19, 2019 azlari Burnsville, Minnesota

We have stayed at other fairmont but no more. We stayed at jasper for 3 night. First night when we arrived on August 29th, room temp. was more than 82 degree. We opened all the windows, clipped the drapers open to make sure drapes do not hinder air circulation and used two fans to bring the temp lower.Temp/ never got below 78 degree. Because… Read more
We have stayed at other fairmont but no more. We stayed at jasper for 3 night. First night when we arrived on August 29th, room temp. was more than 82 degree. We opened all the windows, clipped the drapers open to make sure drapes do not hinder air circulation and used two fans to bring the temp lower.Temp/ never got below 78 degree. Because windows were open, noise from outside did not allow a very good sleep. Second night, when we came back from hiking, I washed myself and lied on the bed to do some reading and what a surprise, there was mouse who wanted to share the bed with me. After I notified the front desk about it, they promised to move me to a different room. I took more than 3 hours to find a new room and do the move. The room was of lesser level than what we reserved and all the evening was wasted.Our plans to go to town to have dinner was frustrated. I also realized that that there were mouse dropping in the bathroom day before when we checked in which we thought was dirt as we could not think of having mouse in the lodge. Next day, some management guy called me inquiring about my stay. His statement was, I heard you had some guest yesterday? To him a mouse jumping on the bed was just a joke. We were planning to visit banff and were thinking of staying at fairmont. No way. The hotel never offered to Comp or anything like it.They offered breakfast. Big deal. Hotel has nice location but you can enjoy the lake without staying and pay close to $500 a night. Read less
Image of the Tripadvisor rating Not just a Lodge

Sep 19, 2019 JayZZee California

This lodge should be called a resort. Park your car in the lot because you will not need it. Beautiful location away from the main town of Jasper. Has everything one needs for a relaxing vacation. Golf... lake.. scenic walking paths.... great food & drinks.... helpful service staff. They take pride in their resort.
Image of the Tripadvisor rating No rush to re book

Sep 19, 2019 johnwhite18 United Kingdom

No rush to re book next time we are in Canada 🇨🇦 and we are coming back room was nice we the cabin in the grounds the big down side was the food and drinks well over the top for what you got/had in both price and quality on the second night we send the main course back the plate and food both stone cold 🥶
Image of the Tripadvisor rating Wonderful hotel

Sep 19, 2019 Alan S

We stayed at the hotel 9/6-12/2019 in a lakeside suite. We have stayed here several times in the past. The room is large and rustic, the lake is gorgeous, the mattress was excellent, the view of the lake from the room was great, and the close reserved parking for our car was nice. Room cleaned well by staff. Gorgeous large heated pool open all… Read more
We stayed at the hotel 9/6-12/2019 in a lakeside suite. We have stayed here several times in the past. The room is large and rustic, the lake is gorgeous, the mattress was excellent, the view of the lake from the room was great, and the close reserved parking for our car was nice. Room cleaned well by staff. Gorgeous large heated pool open all year. Great lake with canoes and bikes to rent. Excellent staff. Perfect. Read less