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Situated in the spectacular Canadian Rockies, this luxurious lakeside hotel comprises of a village of charming and rustic cabins connected by picturesque paths, blending in with the natural beauty of its surroundings. This stunning location even offers ice-skating on the frozen lake in the winter and a great choice of restaurants to satisfy any appetites built up from the day's activities. Why not try ORSO Trattoria, serving healthy Canadian produce with a Northern Italian twist - and unforgettable views to enjoy as you dine. The luxurious 10,000 sq ft spa has steam rooms and a range of treatments and massages to help melt away the aches after a full-on day on the piste, there's also a heated outdoor pool ... what an amazing place to take swim! Whether you are planning a romantic getaway or a Rocky Mountain family holiday, Fairmont Jasper Park Lodge has everything you need.
Amenities
Bicycle Rental
Babysitting service
Ski
Bar
Fitness Centre/Gym
Free Parking
Laundry Service
Restaurant
Spa
Swimming Pool
Valet parking
Free Shuttle To Slopes
Where is it
Overlooking Lac Beauvert, a 25-minute drive to Marmot Basin and 7 km from Jasper town centre. Transfer time from Calgary Airport: 5 hours 10 minutes.
Hotel information
446 rooms in cedar chalets and log cabins all with clock/radio, cable tv with pay per view films, coffee-maker and kettle, hairdryer and iron and board. Fairmont Rooms with either 1 king-size bed, 1 queen-size bed, 2 double beds, or 2 twin beds, sleeping maximum 2 adults.
Deluxe Rooms offer a larger living space, many with outdoor patio, with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.
Junior Suite Fireplace Rooms have a wood-burning stove and pull-out sofa or 2 double beds with a fireplace and sofa in the sitting room, sleeping maximum 4 adults or 2 adults and 2 children.
Junior Suite Lakeview Rooms have partial views of Lac Beauvert and have a sitting area and bedroom which can be completely separated by wooden sliding doors and have either 1 king-size bed and a sitting area with a pull-out sofa or 2 double beds with a sofa in the sitting room, sleeping maximum 4 adults or 2 adults and 2 children.
ORSO Trattoria (Northern Italian fare, open for breakfast, dinner and weekend afternoon tea), the Moose's Nook Northern Grill (gourmet restaurant, open for dinner), the Emerald Lounge and Patio (open for lunch and dinner), Fitzhugh's To Go (deli) and Oka Sushi, First Cup Deli and Seasonal Grill. In-room dining is available*. Outdoor heated pool, sauna, steam room, exercise room, table tennis, billiard tables. Reflections Spa with treatments and massages*. Complimentary ice skating, with skate rentals available*, tobogganing* and concierge (winter only). Boat* and bike* rentals available in summer months. Shuttle to Marmot Basin during the ski season is free for Virgin guests. Complimentary self-parking. Valet parking CA$25 per night (payable locally, subject to change).
There is a resort fee of $50 CAD plus tax per room, per night (payable locally, fee subject to change).
Resort fee includes:- Complimentary self-parking - Seasonal activities - WiFi access - Access to the Health Club with heated outdoor pool - Local and toll free calls - Access to the PressReader App. Resort fee and inclusions are subject to change and availability.
*Denotes local charge.
Please note: the Lakefront Suites will be undergoing renovations January 3, 2024 - April 13, 2024. There will be a full interior renovation with upgrades to the décor, furniture and fixtures as well as the addition of air conditioning.The work will take place throughout the day, every day. The area will be closed off. All Lakefront Suites are in the same area at the lodge. There will be minimal disturbance to guests as the work will be away from the main lodge. All facilities will remain open.
Based on 6388 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2636)
Very good (1472)
Average (1067)
Poor (758)
Terrible (455)
Mountain getaway
Dec 7, 2023andrewz329St. Albert, Canada
The room was lovely and the staff were fantastic (as they always are).
I was disappointed in the new menu and the format of the bar and dining.
In the bar you can no longer order from the full menu and we found the bar menu very limited in choices.
It was awfully busy on the weekend so the wait times for the restaurant were quite lengthy.
It…
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The room was lovely and the staff were fantastic (as they always are).
I was disappointed in the new menu and the format of the bar and dining.
In the bar you can no longer order from the full menu and we found the bar menu very limited in choices.
It was awfully busy on the weekend so the wait times for the restaurant were quite lengthy.
It would have been nice to use the bar side for a meal.
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Oh Dear Never Again! No Air Con!!
Dec 4, 2023susieplum2017County Down, United Kingdom
I am not sure where to start! I don't usually write bad reviews but this very expensive hotel was so bad it deserves to be called out! We arrived on the 1st of July which unbeknown to us was Canada Day so it was a busy weekend for the hotel. We had booked three nights. We have never stayed in a Fairmont Hotel before but as this was a big trip for…
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I am not sure where to start! I don't usually write bad reviews but this very expensive hotel was so bad it deserves to be called out! We arrived on the 1st of July which unbeknown to us was Canada Day so it was a busy weekend for the hotel. We had booked three nights. We have never stayed in a Fairmont Hotel before but as this was a big trip for us we decided to treat ourselves. The lack of upmarket hotel choice in the area also contributed to this decision. So there is a decided lack of competition. It was downhill from the outset as during check-in the All Accor front desk informed us there was no air con in our room. Something l had not picked up on when booking!! The front desk could not upgrade us to a room with air con because there are in fact a limited number of rooms with air con on the property!! We found this astounding. The excuse we were given was that the Parks Authority restrict the use of air con in hotels. Really? I find that hard to believe. Thankfully the weather was dull when we were there as l would hate to think what it would have been like in hot weather. The moment we opened the door to our room the heat hit us!! There are old fashioned wall vents and fans in the room, lol! We slept with a sheet on top of us. The bed was very comfortable. The room which was a standard king was just that ……..very standard. I don't want to even think now about what we paid to stay here!! So to list my room complaints, no bottled water just glasses , an eco friendly decision apparently, sorry not at the prices you charge please! The fridge was poor hardly cooled anything, the safe was ancient and there were no instructions, no charging points, my mobile phone kept warning me the hotel Wi-Fi was unsafe, no cushions on the balcony chairs and the bathroom although refurbished to a high standard was very pokey. It is very difficult to park anywhere near your room which was a bit of a pain as we ate off the property after our first dinner in Orso. Our dinner in the Orso Trattoria was probably the most expensive meal of our three plus week holiday and the worst. There were no a la carte prices on the menu either, a total rip off all round. The Nook steak restaurant was very expensive and all sides were extra. No fries on the menu either! So we cancelled our booking. The Great Hall menu was very unappealing and the Great Hall itself was very busy and noisy. Fortunately we discovered Evil Dave's Grill in Jasper town. It's a lovely bistro with very good food and a lovely atmosphere. Reasonable prices too! Service was also good. We ate there for our remaining two nights in Jasper.
On the positive side the location of this hotel is stunning there is no doubt about it, even in dull overcast weather. There is an outdoor pool and a small lounger area, for the size of the hotel. The chairs and loungers do not have cushions. The walk around the lake is worth doing we encountered some elk and their calves, lovely. We also went on a bike ride for an hour. Its free if you have All Accor membership. I think it would be fair to say we will NEVER EVER stay in another Fairmont Hotel. We felt totally ripped off.
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Night in the Mountains
Nov 24, 2023N8344LZsaramLethbridge, Canada
Comfortable bed, very small bathroom, nice shower, nice outdoor views, parking farther away due to very limited parking near room. Cobwebs on ceiling, register under window completely dirty. Room needed thorough clean. Building needs lots of maintenance - not kept up. Fridge freezes food - very disappointing
Not worth it!
Nov 24, 2023JMatt1
Terrible service from every angle. Room not ready until 7:00pm. Housekeeping was awful. Every single meal/drink took forever and had missing items that then took forever. Huge disappointment and definitely not aligned with the expectation or spend associated with a stay at a Fairmont property.
Majestic Views
Nov 18, 2023766lauraGrande Prairie, Alberta, Canada
My first time staying at the Fairmont Jasper Park Lodge was magical for Christmas in November! The welcoming team was warm and inviting. Walking into the lodge made Christmas come alive and the ambiance of Christmas carollers by the Willows. Scents from the walk through gingerbread house and the display of Christmas treats. The breath taking view…
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My first time staying at the Fairmont Jasper Park Lodge was magical for Christmas in November! The welcoming team was warm and inviting. Walking into the lodge made Christmas come alive and the ambiance of Christmas carollers by the Willows. Scents from the walk through gingerbread house and the display of Christmas treats. The breath taking view of Beauvert Lake with the changing of the aqua
Beauvert Lake with the changing of the aqua blue colors from the room was spectacular. The food, service and decor in the Beauvert dining room was exceptional over done. Loved my overall experience and I have booked it for next year! Thank you again for an unbelievable event.
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Your holiday may be affected by travel restrictions or cancellations
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
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With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
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Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
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Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
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Mountain getaway
