Fairmont Jasper Park Lodge

Jasper, Alberta

The hotel

Situated in the spectacular Canadian Rockies, this luxurious lakeside hotel comprises of a village of charming and rustic cabins connected by picturesque paths, blending in with the natural beauty of its surroundings. This stunning location even offers ice-skating on the frozen lake in the winter and a great choice of restaurants to satisfy any appetites built up from the day's activities. Why not try ORSO Trattoria, serving healthy Canadian produce with a Northern Italian twist - and unforgettable views to enjoy as you dine. The luxurious 10,000 sq ft spa has steam rooms and a range of treatments and massages to help melt away the aches after a full-on day on the piste, there's also a heated outdoor pool ... what an amazing place to take swim! Whether you are planning a romantic getaway or a Rocky Mountain family holiday, Fairmont Jasper Park Lodge has everything you need.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Free Parking
  • Free Shuttle To Slopes
  • Babysitting service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Bicycle Rental
  • Restaurant

Where is it

Overlooking Lac Beauvert, a 25-minute drive to Marmot Basin and 7 km from Jasper town centre. Transfer time from Calgary Airport: 5 hours 10 minutes.

Hotel information

446 rooms in cedar chalets and log cabins all with clock/radio, cable tv with pay per view films, coffee-maker and kettle, hairdryer and iron and board. Fairmont Rooms with either 1 king-size bed, 1 queen-size bed, 2 double beds, or 2 twin beds, sleeping maximum 2 adults.

Deluxe Rooms offer a larger living space, many with outdoor patio, with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suite Fireplace Rooms have a wood-burning stove and pull-out sofa or 2 double beds with a fireplace and sofa in the sitting room, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suite Lakeview Rooms have partial views of Lac Beauvert and have a sitting area and bedroom which can be completely separated by wooden sliding doors and have either 1 king-size bed and a sitting area with a pull-out sofa or 2 double beds with a sofa in the sitting room, sleeping maximum 4 adults or 2 adults and 2 children.

ORSO Trattoria (Northern Italian fare, open for breakfast, dinner and weekend afternoon tea), the Moose's Nook Northern Grill (gourmet restaurant, open for dinner), the Emerald Lounge and Patio (open for lunch and dinner), Fitzhugh's To Go (deli) and Oka Sushi, First Cup Deli and Seasonal Grill. In-room dining is available*. Outdoor heated pool, sauna, steam room, exercise room, table tennis, billiard tables. Reflections Spa with treatments and massages*. Complimentary ice skating, with skate rentals available*, tobogganing* and concierge (winter only). Boat* and bike* rentals available in summer months. Shuttle to Marmot Basin during the ski season is free for Virgin guests. Complimentary self-parking. Valet parking CA$25 per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2167)
  • Very good (1337)
  • Average (939)
  • Poor (643)
  • Terrible (373)
Image of the Tripadvisor rating Most disappointing hotel stay in years

Sep 28, 2020 1772_on_the_road Victoria, Canada

I laughed when I just looked at the reviews of the Jasper Park Lodge and found one written by someone who stayed in the same unit as ours: 370. He hated it. Well, no wonder. Our reservation says the room comes with outdoor patio. If you call a concrete step on the edge of the road a patio, then all would be well. I asked why we didn’t have an… Read more
I laughed when I just looked at the reviews of the Jasper Park Lodge and found one written by someone who stayed in the same unit as ours: 370. He hated it. Well, no wonder. Our reservation says the room comes with outdoor patio. If you call a concrete step on the edge of the road a patio, then all would be well. I asked why we didn’t have an outdoor patio, and the response I got was that they would deliver patio furniture to our unit... that was a LOL moment as there is no where to put patio furniture and of course it never arrived. But the worst thing about the room is that the walls are paper thin. The first two nights there was a baby crying throughout the night in the next door room. I checked with the front desk and they said the family was leaving so we expected one quiet night. I don’t know what the hotel was thinking, but there are now two couples in that room. Just listening in on their conversation about adoption... seriously it is after 11 pm with no hope of a good nights sleep. There were many other small things that were irritating... we stay in lots of Fairmont’s and have never had such an unpleasant experience. To be fair, the hotel offered us some compensation, and quickly brought the supplies that were missing and tried, unsuccessfully to deal with the broken bed lamp. Jasper itself, the hiking and the food at the hotel are all great. Staff are all very pleasant. But the negatives outweigh the positives. And to be honest... the thing that annoys me the most is we paid for two rooms - one for my husband and me and one for my son and his girlfriend. As they arrived much later than us, I was keen to know which room they would be in: the hotel refused to tell me and then gave them an upgraded room! Not a good strategy - look after the person who is paying I say. Read less
Image of the Tripadvisor rating One word: Idyllic

Sep 27, 2020 dagnolet Toronto, Canada

We just came back from the most idyllic stay at JPL to celebrate our first wedding anniversary, Sept 20-22. Upon arrival, our temperature was checked and we were asked the typical COVID questions. We were also given a PPE Welcome Kit including hand sanitizer, masks and other items. We booked a Lakeview Cabin and couldn't have been happier with our… Read more
We just came back from the most idyllic stay at JPL to celebrate our first wedding anniversary, Sept 20-22. Upon arrival, our temperature was checked and we were asked the typical COVID questions. We were also given a PPE Welcome Kit including hand sanitizer, masks and other items. We booked a Lakeview Cabin and couldn't have been happier with our accommodations. En route to the resort, the wildfire smoke from the US was minimally still in the air. Being asthmatic, I sent a request pre-arrival for an air purifier for our room and it had been set-up in advance (thank you!). We felt safe with outdoor access to our room, combined with all the measures put in place at the resort. Are things different with COVID? Certainty, but JPL has gone above and beyond to keep things moving seamlessly without much disruption to the experience. It was so relaxing to enjoy a glass of wine, or our room service breakfast (note: currently not served on dishware, but packaged in to-go containers) and the view of Lake Beauvert from the comfortable chairs outside our cabin! There's so much to see and do on the resort alone that we never left. We took advantage of the pool (they are currently limiting capacity but was never an issue during our stay), spa, golf course, bike amenity, in-room dining and dinner at the Great Hall during our stay. Staff went above and beyond in every interaction - shoutout to Franc and Francois at the front desk, the team monitoring and answering questions via text (love that Fairmont typically offers this), Bailey and Nicole in the spa, and Carlos at the Great Hall. We were sad to leave but know we'll be back again one day! Read less
Image of the Tripadvisor rating Thank you JPL

Sep 26, 2020 bhayward7 Calgary, Canada

2nd time visiting the Jasper Park Lodge. Lots of amenities on site. Enjoyed kayaking on the Lake. Staff are very accommodating. Stayed in a junior suite and it was adequate space for 3 adults and 2 kids. Due to Covid capacity of the pool is limited.
Image of the Tripadvisor rating Visited for dinner

Sep 25, 2020 bhavnaandshahaan Mumbai, India

One of the most beautiful, serene and peaceful place ... we loved this property ... service at the restaurant was slow as they were completely packed with guests and our server forgot our food order as well ... but none of that took away from how lovely the place was ... would definitely visit again to stay ... for more food and travel updates… Read more
One of the most beautiful, serene and peaceful place ... we loved this property ... service at the restaurant was slow as they were completely packed with guests and our server forgot our food order as well ... but none of that took away from how lovely the place was ... would definitely visit again to stay ... for more food and travel updates follow our page on instagram — bhavna and shahaan Read less
Image of the Tripadvisor rating Impeccable service!!! Most beautiful scenery!

Sep 25, 2020 RenataKnopp Rio de Janeiro

Check-in with Covid measures was fast, safe and very efficient. We were greeted at the gate to the property, inside our cars, by staff wearing masks, who went beyond showing us wildlife by the river while we were in a short line. Our room keys were ready upon arrival with all the hotel information and a kit comprised of masks, hand sanitizer and… Read more
Check-in with Covid measures was fast, safe and very efficient. We were greeted at the gate to the property, inside our cars, by staff wearing masks, who went beyond showing us wildlife by the river while we were in a short line. Our room keys were ready upon arrival with all the hotel information and a kit comprised of masks, hand sanitizer and gloves. We went straight to our rooms without any contact other than the “outdoors” check-in. We were offered the option of messaging the hotel to request any fresh towels, coffee, etc. (as rooms aren’t being cleaned daily due to covid) which I found super convenient. Any time we needed anything, we got our messages promptly answered and our requests quickly delivered to our room. I would love to be able to have that option of service (via messaging) even after the pandemic! Check-out/folio was available via email and TV, and process was super easy! Lakeview cabins have stunning views of the lake. The room wasn’t impeccable, it needed a little maintenance (wallpaper, bathtub), but it was very clean. There’s lots of wildlife in the property, we even saw an elk early morning in front of our cabin! We’ll definitely return! Read less