Fairmont Chateau Lake Louise

Lake Louise, Alberta

Virgin rating

The hotel

Surrounded by mountain peaks and a beautiful crystal-clear lake, the Fairmont Chateau Lake Louise is an exclusive hotel offering a superb standard of accommodation and hospitality. An area offering a host of outdoor activities, you will not be short of things to do to fill your time. With world-class skiing in the winter along with ice-skating, snowmobiling and horse drawn sleigh rides to mountain biking, river rafting and scenic hiking in the summer, you are simply spoilt for choice! After an action-packed day, head back to your luxurious retreat in the mountains and savour the authentic culinary offerings, or rejuvenate your mind and body at the spa.

Amenities

  • Kayaking
  • Babysitting service
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

Located in Banff National Park, overlooking Lake Louise. 45-minute drive from Banff. The ski lifts are 10-minutes away. Transfer time from Calgary Airport: 2 hours 10 minutes.

Hotel information

552 guest rooms on 8 floors in 1 building with 8 lifts. Rooms with cable TV with pay-per-view films*, WiFi, telephone, alarm clock/radio, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Fairmont Lake View Rooms are as Fairmont Rooms but with views of Lake Louise and the Victoria Glacier, sleeping maximum 2 adults.

Deluxe Rooms are larger in size with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms are located on the 7th and 8th floors, with private check-in and access to the exclusive Fairmont Gold Lounge which offers Continental breakfast, tea and coffee and complimentary evening canapés (5:00pm-7:00pm), sleeping maximum 4 adults or 2 adults and 2 children.

Fairview (upscale dining, open for dinner), The Walliser Stube (rustic European alpine restaurant and wine bar, open for dinner Mon-Sat), Alpine Social (craft beer, Canadian whiskey, cocktails and hearty comfort food), Poppy Brasserie (open for buffet and á la carte breakfast), Lago Italian Kitchen (open for dinner), Chateau Deli (open 24-hours; take out sandwiches, pastries) and the Lakeview Lounge (cocktails and afternoon tea with a majestic view of Lake Louise). Full-service spa (treatments*). Health Club with indoor heated swimming pool, whirlpool, steam room and fitness centre with cardio-equipment and free weights. WiFi* access throughout the hotel. Horse sleigh rides* around the lake. Gift shops. Babysitting* (on request). Concierge service. Laundry/dry-cleaning service*. Room service*. The hotel has the most frequent ski shuttle in the Canadian Rockies to the Lake Louise ski area. Valet parking approx CA$35 per day or self-parking approx CA$30 per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights: 24-26 Dec '18, 15-17 Feb '19 and 19-20 Apr '19.

*Denotes local charge.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6475)
  • Very good (2118)
  • Average (879)
  • Poor (440)
  • Terrible (256)
Image of the Tripadvisor rating Not Wheelchair Friendly Accommodations

Apr 12, 2024 Sheri T

Very unsatisfactory wheelchair accessible room. The staff supported us and made alternate arrangements after a 4 hour wait. Before booking I recommend asking these questions: How far is the room from the elevator? Is there an automatic button to open the heavy room door? What type of flooring is in the hallway and room? Does the room meet… Read more
Very unsatisfactory wheelchair accessible room. The staff supported us and made alternate arrangements after a 4 hour wait. Before booking I recommend asking these questions: How far is the room from the elevator? Is there an automatic button to open the heavy room door? What type of flooring is in the hallway and room? Does the room meet "barrier-free standards?" Good Luck Read less
Image of the Tripadvisor rating If not on your Bucket List ... better add it for a 2025 visit

Apr 11, 2024 Wander708028

Absolutely glorious surroundings coupled with staff that is beyond compare ... in all seriousness, EVERY SINGLE employee we encountered was happy with huge smiles upon their faces ... We met one employee who has been with the hotel for 34 years after simply coming to visit Lake Louise and then never left ... kudos to Accor for their moves to… Read more
Absolutely glorious surroundings coupled with staff that is beyond compare ... in all seriousness, EVERY SINGLE employee we encountered was happy with huge smiles upon their faces ... We met one employee who has been with the hotel for 34 years after simply coming to visit Lake Louise and then never left ... kudos to Accor for their moves to ensure employees have local housing to make life easier given the long haul they would have to make if forced to commute ... Cannot wait to see what the new 'wellness center' and outdoor pool area will add to what is an already unbelievable place ... so bummed we missed it, BUT all the reason to come back ... Read less
Image of the Tripadvisor rating Excellent location, great service

Apr 7, 2024 Felicia P

Staff members are very friendly and hospitable, response promptly, location to the lake is perfect, cannot ask more for the view! just would like to see more foods options; otherwise, it was a very nice experience, definitely looking forward to coming back!!!
Image of the Tripadvisor rating Amazing Stay for Birthday Celebration

Apr 7, 2024 Vivian T San Francisco, California

My experience at the Fairmont Chateau Lake Louise exceeded my expectations! I came with my family from California to have a special birthday trip to Banff. I decided to stay at CLL so I could wake up to the most beautiful view of Lake Louise on my birthday. The service, hotel, amenities, food was all impeccable. I even received a special birthday… Read more
My experience at the Fairmont Chateau Lake Louise exceeded my expectations! I came with my family from California to have a special birthday trip to Banff. I decided to stay at CLL so I could wake up to the most beautiful view of Lake Louise on my birthday. The service, hotel, amenities, food was all impeccable. I even received a special birthday gift - a sweet mini cake, champagne, and free skate rental for 2 hours! I would love to stay more often at the Fairmont at different destinations on my travels now. Read less
Image of the Tripadvisor rating Amazing family luxury ski stay!

Apr 6, 2024 Michelle T Ascot, Australia

Extraordinary family holiday with unbelievable views and amazing service. We enjoyed the hotel being a ‘quieter’ period but it still had plenty of atmosphere. We enjoyed amazing skiing including several blue bird days and plenty of snow. We have already booked to come back next year. They were undergoing renovations for a new wellness area which… Read more
Extraordinary family holiday with unbelievable views and amazing service. We enjoyed the hotel being a ‘quieter’ period but it still had plenty of atmosphere. We enjoyed amazing skiing including several blue bird days and plenty of snow. We have already booked to come back next year. They were undergoing renovations for a new wellness area which will be a game changer for the hotel! We loved every second of our stay! Read less