Doubletree by Hilton Montreal

Montreal, Canada

The hotel

In mid Montreal’s entertainment quarter, this elegant hotel is filled with treats to distract you from its enticing urban surroundings. There are spa treatments, games of pool, complimentary WiFi, invigorating gym, sauna, and steam room sessions, and dips in its indoor pool – a glorious sunken space flooded with light from the glazed ceiling and steps from an al fresco ‘terrace with a view’. There’s a second terrace at SIX Resto Lounge and Wine Bar, serving up views over Quartier des Spectacles. Of course, it’s the location you came for – and Doubletree by Hilton Montreal delivers it. Connected to Complexe Desjardins, it gives almost instant access to more than 100 shops and eateries, and to a subway station for city sightseeing. You can even head out for a run along Mount Royal or Canal Lachine with Claude from the front desk.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Yoga
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Montreal’s buzzing entertainment district, this hotel is right by Quartier des Spectacles. Just moments from Place des Arts, it is connected to Complexe Desjardins, where you’ll find more than 100 boutiques and restaurants and links to the Palais des Congrès. It’s also just a short distance from the attractions of Old Montreal and Chinatown. Transfer time to airport: 25 minutes.

Hotel information

595 rooms and suites. All with individual climate control, 55ˈˈ flat-screen TV, WiFi, telephone, mini-fridge*, coffee maker, safe, hairdryer, iron and board. Standard Rooms have 1 king-size or 2 queen-size beds, sleeping maximum 4 people.

2 restaurants and bar: Saveur (French-inspired buffet menu, open for breakfast), SIX Resto Lounge (international menu, open for dinner), and SIX Resto Wine Bar (Canadian and international wine list, and self-service Enomatic wine system). Room service*. Indoor swimming pool (with access to terrace). Spa services*. Steam room. Sauna. 24 hour StayFit™ Fitness Centre. Jogging/walking route map. Pool table*. Complimentary WiFi. Concierge. Laundry and dry cleaning services*. Valet parking* (CAD $32 per day, payable locally, subject to availability).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (371)
  • Very good (139)
  • Average (36)
  • Poor (19)
  • Terrible (15)
Image of the Tripadvisor rating Consider Staying Away

Jul 16, 2021 netgeek Toronto, Canada

I have elite HHonors status with Hilton from staying at their properties throughout North America. I had high hopes for this property and unfortunately it did not meet my expectation. We arrived and were put in a basic room on a high floor. Unfortunately the carpet was dirty, sheets stained and there was hair in the bathroom. Upon notifying the… Read more
I have elite HHonors status with Hilton from staying at their properties throughout North America. I had high hopes for this property and unfortunately it did not meet my expectation. We arrived and were put in a basic room on a high floor. Unfortunately the carpet was dirty, sheets stained and there was hair in the bathroom. Upon notifying the front desk Benjamin promptly moved us to another room. This room was much cleaner. However the air conditioning did not seem powerful enough to cool such a small room. An unfriendly technician came to the room and essentially told us to deal with it. Overall the rooms felt worn and definitely in need of a refresh. The next morning the hotel made an error in only sending us breakfast for one. At this point we just wanted to get out so we cut our stay short and left. While out of control of the hotel, the area surrounding it is under construction making the roads very difficult to navigate. Unfortunately the hotel is configured in a way where you need to take two separate elevators to get from the street to your room. Not the most convenient especially since there’s only two people permitted in the elevator. Read less
Image of the Tripadvisor rating Hilton Stay with family

Jul 9, 2021 nitharshansingaravel

We are from Toronto and explained how we wanted our rooms to be. Upon arrival we did not get the rooms we were asked because they were considered “requests”, which is not what the staff said before the booking. They did not accommodate us either. Nor did we feel wellcome. Horrible experience coming from a multi million dollar company! Would have… Read more
We are from Toronto and explained how we wanted our rooms to be. Upon arrival we did not get the rooms we were asked because they were considered “requests”, which is not what the staff said before the booking. They did not accommodate us either. Nor did we feel wellcome. Horrible experience coming from a multi million dollar company! Would have got better service from a motel if you asked me. Read less
Image of the Tripadvisor rating Average hotel - Don’t get the valet or breakfast

Jul 4, 2021 ShaanDran Toronto, Canada

Valet is not friendly or oganized. They struggled to find parking spots for paying guests and were eager in telling me to park by the mall, even though I gave them my full name and had a digital confirmation of my reservation. I had to leave my car in a random spot, go up to check in, then come back down after soeaking with the front desk to… Read more
Valet is not friendly or oganized. They struggled to find parking spots for paying guests and were eager in telling me to park by the mall, even though I gave them my full name and had a digital confirmation of my reservation. I had to leave my car in a random spot, go up to check in, then come back down after soeaking with the front desk to convince the valet I did indeed have parking included in my stay. Breakfast was disappointing. It’s NOT a buffet like we thought and had very limited options. We filled out two papers stating our options Thursday night and only received one order the following morning. The lady said she would complete all her deliveries and come back to us if she had left overs. I thought this was rediculous as we wanted to eat together. I notified front desk and the missing order finally came up. On our last morning I think they forgot our order completely as we were scheduled for 9am to 9:15 am but breakfast cane. So I called the front desk, got transferred to room service, and our orders came up in 15 mins. On a bright note, the washrooms are beautiful, glass shower is very nice. The room was clean except for the drawers in the pax unit and the ac was very dusty. We also did not get our rooms cleaned after the first night as we expected/as most hotels would do. We definitely paid for the location which was great, in the heart of downtown montreal. Parking was hard to find initially due to the construction in the area. Double tree could put up some signage. Overall fairly clean rooms. Service is below average. I think we would have had a better experience if we skipped the valet and breakfast. Read less
Image of the Tripadvisor rating Great location

Jul 4, 2021 Varungaur8 Guelph, Canada

Excellent service from customer service desk. Everything was great from the moment we entered and we left. Specially the location and the view. Parking and shopping mall is downstair. Loved it. Will come again but this time will be staying longer🔥🔥
Image of the Tripadvisor rating No room service

Jul 4, 2021 Nor4u3000 Mississauga, Canada

For a four-star hotel, There was no complementary breakfast there was no room service we booked the place for four days and we got no room service the place was not clean we had no towels shampoo no handsoap And this was our honeymoon Our recommendation is to go to any one or two stars hotel because it will be the exact same service with less… Read more
For a four-star hotel, There was no complementary breakfast there was no room service we booked the place for four days and we got no room service the place was not clean we had no towels shampoo no handsoap And this was our honeymoon Our recommendation is to go to any one or two stars hotel because it will be the exact same service with less money the only good thing it was the location and it had no parking for a guest!!! Read less