Doubletree by Hilton Montreal

Montreal, Canada

Virgin rating

City View King Room
Bivouac
Bivouac
City View 2 Queen
Pool
Executive Corner Room
Executive Lounge
Presidential Suite
Presidential Suite
Bivouac
Le Halte par Bivouac
Le Halte par Bivouac
City View King Room
Bivouac
Bivouac
City View 2 Queen
Pool
Executive Corner Room
Executive Lounge
Presidential Suite
Presidential Suite
Bivouac
Le Halte par Bivouac
Le Halte par Bivouac

The hotel

In mid Montreal’s entertainment quarter, this elegant hotel is filled with treats to distract you from its enticing urban surroundings. Dip in its indoor pool – a glorious sunken space flooded with light from the glazed ceiling and steps from an al fresco ‘terrace with a view’. There’s a second terrace at Bivouac, serving up views over Quartier des Spectacles. Of course, it’s the location you came for – and Doubletree by Hilton Montreal delivers it. Connected to Complexe Desjardins, it gives almost instant access to more than 100 shops and eateries, and to a subway station for city sightseeing. You can even head out for a run along Mount Royal or Canal Lachine.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

In Montreal’s buzzing entertainment district, this hotel is right by Quartier des Spectacles. Just moments from Place des Arts, it is connected to Complexe Desjardins, where you’ll find more than 100 boutiques and restaurants and links to the Palais des Congrès. It’s also just a short distance from the attractions of Old Montreal and Chinatown. Transfer time to airport: 25 minutes.

Hotel information

595 rooms and suites. All with individual climate control, complimentary WiFi access, 55" HDTV, WiFi, telephone, mini-fridge, coffee maker, safe, hairdryer, iron and ironing board. 

Standard Rooms have 1 king-size or 2 queen-size beds, sleeping maximum 4 people.

City View rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Corner City View Rooms with 1 king-size bed plus a sleeper sofa, sleeping maximum 3 people. 

Executive Rooms include complimentary breakfast, evening hors doeuvres, and selected beverages. 

Bivouac (craft bar and modern bistro, open for lunch and dinner during the week, and dinner at weekends). HUB (serving buffet breakfast). La Halte par Bivouac (serving on-the-go items 24 hours a day). 

Indoor swimming pool. Fitness centre. 

Complimentary WiFi access. Room service*. Concierge. Self-parking CAD$24 plus tax per night and Valet parking CAD$34 plus tax per night (payable locally, fee subject to change). Laundry service*. 

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (576)
  • Very good (208)
  • Average (93)
  • Poor (60)
  • Terrible (48)
Image of the Tripadvisor rating Nice, but would not stay again

Oct 16, 2024 David D Fort Collins, Colorado

It's important to say that this is a very nice hotel, with pleasant staff. The room (single king) felt quite modern, with a nice bathroom and walk-in shower. The room is a very reasonable size, with couch, long table for desk, mini-fridge, and Keurig (but no dairy creamer). The main issues are around navigation. The first is minor, but irritating… Read more
It's important to say that this is a very nice hotel, with pleasant staff. The room (single king) felt quite modern, with a nice bathroom and walk-in shower. The room is a very reasonable size, with couch, long table for desk, mini-fridge, and Keurig (but no dairy creamer). The main issues are around navigation. The first is minor, but irritating without knowing the property layout. I was dropped by Uber thinking I walked into the hotel, but that's not the case. I ended up in a sort of limbo on floor 3, vertically between the hotel on floor 6 and the mall on floor 2. It was late-ish and I had no idea what was where. Signage was poor to non-existent. The second issue is around people moving; The attached photo shows a crowd waiting for one of the 4 elevators to go up from floors 6 to 20 at 17:30 today. This is my third day, and I've seen this situation all three days. Yes, time dependent, but when I needed to go down from my room to floor 6 this morning at 7:30 it was a 5 min wait. Of less impact is the restaurant/bar. The two nights I went there, only one bartender was working, and while he was a wonderful host he was clearly stretched thin. It was evident he had the ability to look past people already there to focus on new arrivals. And, assuming it is hotel policy, the martini I got was about 2/3 full in a traditional normal-sized glass. Another misleading issue is room service, which appears as a choice on the TV menu but is actually restricted to breakfast. The hotel's location is great for the convention center (Palais des congrès), which can be reached entirely from interior passages. Read less
Image of the Tripadvisor rating Great Stay in Montreal

Oct 15, 2024 LLN48 Rye Brook, New York

My husband and I stayed for 4 nights at the DoubleTree in Montreal. We had two rooms, one of which was for our adult daughter who was traveling with us. This is a very large hotel connected to a shopping mall and it is in a great location. It is easy to walk around downtown Montreal for shopping, restaurants, the Port, etc. (Definitely check… Read more
My husband and I stayed for 4 nights at the DoubleTree in Montreal. We had two rooms, one of which was for our adult daughter who was traveling with us. This is a very large hotel connected to a shopping mall and it is in a great location. It is easy to walk around downtown Montreal for shopping, restaurants, the Port, etc. (Definitely check out the Time Out food market, just a few blocks away on St. Catherine's St.) The parking garage for the hotel is very convenient and reasonable. What I want to point out, in particular, is that the staff of the hotel was extremely responsive and friendly. We interacted with two concierges who gave us excellent restaurant advice and multiple front desk personnel to straighten out some issues with room keys. At one point the battery had to be replaced on one room's door and the maintenance team was there within minutes. We really enjoyed our stay, thanks so this very receptive and supportive team. Read less
Image of the Tripadvisor rating Quiet

Oct 10, 2024 G7439QTjackie Montreal, Canada

Minus 1 star because the mattresses were to mushy. But that’s common across doubletrees I find. Also the reception desk is not on ground floor and then the rooms access requires another elevator ride which is a little annoying
Image of the Tripadvisor rating Never Again

Oct 8, 2024 cnomis Chorley, United Kingdom

Room was good very spacious, check in was poor ! we arrived early for check in , apologised but they advised our room was ready , on arriving at our room there was a do not disturb sign on the door and the key would not work ! leaving my husband a 2 cases in the seating area on that floor i went back to reception , to be told my key was faulty ,… Read more
Room was good very spacious, check in was poor ! we arrived early for check in , apologised but they advised our room was ready , on arriving at our room there was a do not disturb sign on the door and the key would not work ! leaving my husband a 2 cases in the seating area on that floor i went back to reception , to be told my key was faulty , after several attempts to convince her the room was occupied she finally rang the room and yes it was , after several deep breaths she gave me another key 15th floor and said she would waive the " early check in fee"[ no mention at time of checking in ! ] i then had to ask for another key to use in the lift which would take me to the 16th floor where my husband was , she was clearly frustrated with me but no more than I with her and the hotel ! The hotel restaurant and bar were closed for the duration of our stay ! We did ask for a late check out and were advised to ask the next day and asking again the next day were advised to ask the following day but they didn't foresee any problems , our last day [check out was at 11.00am] we asked to keep our room even if meant paying extra , and advised we could keep it until 12noon ... 1 hour extra ! but could otherwise use facilities of the pool to freshen ourselves , which in itself was a joke no offer of a towel nothing only put in the lift pressed the button and then left to our own devices to find the changing area ! Can you call us a taxi to the airport we asked , oh ask the doorman downstairs , young boy there looked round saw there were no taxis and said there aren't any ! didn't offer to ring for one and there aren't many passing as the street in front of the main door is blocked off due roadworks , fortunately for us a taxi was dropping a lady off at the hotel and we jumped in .... customer service none existent I'm afraid we will never come back Read less
Image of the Tripadvisor rating One of our best experiences ever

Oct 7, 2024 Annette T Banning, California

We got in at 8:30 a.m. expecting to just drop our luggage and wander around after a long flight. The hotel was just on the last day of a 2 month worker strike. Oh boy!!….. The management team took over all the stations, from unloading our luggage, bringing it to our room, checking us in, etc. They were even able to give us a room right away… Read more
We got in at 8:30 a.m. expecting to just drop our luggage and wander around after a long flight. The hotel was just on the last day of a 2 month worker strike. Oh boy!!….. The management team took over all the stations, from unloading our luggage, bringing it to our room, checking us in, etc. They were even able to give us a room right away and upgraded us to a suite. Everything was clean, its a great location with good amenities. And of course, the cookies!! Would highly recommend this property. Read less