InterContinental Montreal

Montreal, Canada

The hotel

Having recently been the proud recipient of a ‘Best Renovations’ award, the Intercontinental Montréal offers luxury accommodation in one of the city’s most sought after locations. Combining the exclusivity of a boutique hotel with top-tier service, guests are most certainly in for a treat when staying here, relaxing in rooms that are sumptuously furnished with plenty of space to stretch out in. On the 10th floor is the fitness centre with state-of-the-art equipment and aerobic classes. Alternatively, head to the indoor pool to swim a few laps or chill out in the spa tub. Osco! means ‘bravo!’, a sentiment you’ll heartily agree with at the Intercontinental’s signature restaurant, a Province-inspired brasserie with an ever-changing menu. There’s also the Sarah B Bar, named after Sarah Bernhardt, the queen of the French Tragedy, whose spirit is said to wander the vaults of the hotel — so keep your eyes peeled! At ‘green hour’, Absinthe is served. Known as the ‘green fairy’ it was said to enhance the creative energies of the great 19th century European writers and artists, including Sarah Bernhardt, but beware, at 55–75% proof, it’s not a tipple for the faint hearted!

Amenities

  • Bar
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Restaurant

Where is it

Centrally located at the gateway to Old Montréal, just minutes from shopping, entertainment and cultural attractions.

Hotel information

357 rooms on 26 floors. All with air-conditioning, satellite TV with premium channels and pay-per-view films, telephone, WiFi access, mini-bar*, tea/coffee maker, safe, bathrobes and iron and board. Deluxe Irresistible Room with king-size bed or 2 double beds, sleeping maximum 2 adults.

The pool is open during summer only and most welcome for cooling dips inbetween sightseeing.

Osco! Restaurant (French-inspired brasserie), Sarah B Bar. Indoor heated swimming pool and spa tub. Fitness centre with sauna. Outdoor sun deck. Massage service*. Gift shop. Babysitting* (on request). Laundry/dry cleaning service*. 24-hour room service*. Parking CAD 35 per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1113)
  • Very good (997)
  • Average (307)
  • Poor (120)
  • Terrible (72)
Image of the Tripadvisor rating As always Great Stay

Apr 13, 2020 887danya Quebec City, Canada

I stay at this hotel several times every years and I always been more then satisfy of everything it's offers, great restaurant, great staff, spacious rooms, very comfortable beds and good internet connection. Great location for business.
Image of the Tripadvisor rating BE CAREFUL!!!! DO NOT LEAVE ANYTHING BEHIND!!!

Mar 13, 2020 marnmike_2020 Toronto, Canada

I was originally very pleased with the property and staff alike when my boyfriend and I stay here over the Valentine's/Family Day long weekend. The hotel bar was absolutely fantastic, food there was delicious and everyone seemed to wholeheartedly care about delivering us a great warm experience. Our room was OK... I expected it to be more updated… Read more
I was originally very pleased with the property and staff alike when my boyfriend and I stay here over the Valentine's/Family Day long weekend. The hotel bar was absolutely fantastic, food there was delicious and everyone seemed to wholeheartedly care about delivering us a great warm experience. Our room was OK... I expected it to be more updated given the price we paid (would opt for a more boutique style hotel for our next trip). I use the safe to store my YSL purse and closet for clothes etc as it seemed appropriate. Not once did we have our room serviced by the cleaning staff and had even left a $10 trip on our way out along with leftover liquor in the fridge. Additionally, we had even paid to have a late check-out. We drove the 6+ hours back home to Toronto. I was getting ready for an event almost 2 weeks later when I realized I left my YSL bag in the safe. I immediately contacted the hotel to speak with some "Manager" who was less then helpful. I asked if any of the hotel cleaning staff had reported anything leaving all details including the fact that it was still in a black dust bag, black YSL bag with gold details. I was told NO ONE reported anything found in our room, I was LESS then impressed with this given the fact that this hotel prides itself on providing elevated HONEST services. Not to mention, the Hotel should have contacted me FIRST once the item was found in the room. I work in the service industry and understand how it can be sometimes, however regardless of how I personally feel about a particular situation I still handle it with pose, compassion and empathy. At the time I spoke with the Manager I had even asked that he speak with the cleaning staff now to advise them that the customer did in fact call looking for her purse, and perhaps speaking about it and bringing it to everyone's attention - it would "magically appear" in the lost and found or in Management's hands to be return to me. I kindly asked for a follow-up and unfortunately have not heard back from ANYONE there. This was beyond disappointing and left me feeling extremely cautious to stay at ANY IHG location wherever I may be travelling. They state in their About Us " At IHG, we’re committed to delivering True Hospitality for everyone. We believe in making you feel welcome and valued, wherever you are in the world. That’s because we truly care about people and the communities we serve, and because we pride ourselves on providing the highest quality of service." This WAS SO FAR from the truth. I hope this situation doesn't happen to anyone else. Read less
Image of the Tripadvisor rating best place to stay in Montreal

Mar 11, 2020 yusetmorales

Michael was the kindest person In this place, he went above and beyond to accommodate us and give us the best stance ever. I will definitely stay in this hotel any time I go back to Montreal. Best service ever!
Image of the Tripadvisor rating Excellent location, nice property, a bit understaffed

Mar 5, 2020 josedr69 Santo Domingo, Dominican Republic

The hotel is very nice and in an excellent location. My only complaint is that it was understaffed for the level of hotel I understand it to be. Maybe because it was low season. Difficult to get someone to ask questions about where things were or how to get around. In two days I never saw anybody at the concierge's desk for example and only… Read more
The hotel is very nice and in an excellent location. My only complaint is that it was understaffed for the level of hotel I understand it to be. Maybe because it was low season. Difficult to get someone to ask questions about where things were or how to get around. In two days I never saw anybody at the concierge's desk for example and only one person at the front desk. Read less
Image of the Tripadvisor rating Waffles are life

Mar 2, 2020 LVSDAWGS Cambridge, Canada

Add some whip cream. Custard. And fruit. Yummmmmmmy. Add real Canadian maple syrup. Mint!!!! Fast, bilingual and delicious. Staff are funny and do their best to make you feel important. Great breakfast And it wouldn’t be breakout with me if I didn’t ask how thick I’d the damn coffee. Lol. Good laugh.