InterContinental Montreal

Montreal, Canada

Virgin rating

The hotel

Having recently been the proud recipient of a ‘Best Renovations’ award, the Intercontinental Montréal offers luxury accommodation in one of the city’s most sought after locations. Combining the exclusivity of a boutique hotel with top-tier service, guests are most certainly in for a treat when staying here, relaxing in rooms that are sumptuously furnished with plenty of space to stretch out in. On the 10th floor is the fitness centre with state-of-the-art equipment and aerobic classes. Alternatively, head to the indoor pool to swim a few laps or chill out in the spa tub. Osco! means ‘bravo!’, a sentiment you’ll heartily agree with at the Intercontinental’s signature restaurant, a Province-inspired brasserie with an ever-changing menu. There’s also the Sarah B Bar, named after Sarah Bernhardt, the queen of the French Tragedy, whose spirit is said to wander the vaults of the hotel — so keep your eyes peeled! At ‘green hour’, Absinthe is served. Known as the ‘green fairy’ it was said to enhance the creative energies of the great 19th century European writers and artists, including Sarah Bernhardt, but beware, at 55–75% proof, it’s not a tipple for the faint hearted!

Amenities

  • Bar
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Restaurant

Where is it

Centrally located at the gateway to Old Montréal, just minutes from shopping, entertainment and cultural attractions.

Hotel information

357 rooms on 26 floors. All with air-conditioning, satellite TV with premium channels and pay-per-view films, telephone, WiFi access, mini-bar*, tea/coffee maker, safe, bathrobes and iron and board. Deluxe Irresistible Room with king-size bed or 2 double beds, sleeping maximum 2 adults.

The pool is open during summer only and most welcome for cooling dips inbetween sightseeing.

Osco! Restaurant (French-inspired brasserie), Sarah B Bar. Indoor heated swimming pool and spa tub. Fitness centre with sauna. Outdoor sun deck. Massage service*. Gift shop. Babysitting* (on request). Laundry/dry cleaning service*. 24-hour room service*. Parking CAD 35 per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1187)
  • Very good (1051)
  • Average (329)
  • Poor (129)
  • Terrible (88)
Image of the Tripadvisor rating Nice, but not as good as the InterContinental Toronto

Jun 18, 2024 Shannon M

Kind and helpful staff, beautiful lobby, unique bathrooms, spacious rooms. However, our mini fridge was mostly empty and very dirty (spilled food, etc). Breakfast buffet was very small with not a lot of options, especially for vegans. We were able to eat energy balls (coconut, cocoa powder, and oats), potatoes, and fruit. But the beans had lard,… Read more
Kind and helpful staff, beautiful lobby, unique bathrooms, spacious rooms. However, our mini fridge was mostly empty and very dirty (spilled food, etc). Breakfast buffet was very small with not a lot of options, especially for vegans. We were able to eat energy balls (coconut, cocoa powder, and oats), potatoes, and fruit. But the beans had lard, the pastries all had milk/eggs, and there were no veggie options for the meats or milk alternatives to put in cereal or coffee. The juices were self-serve and stored with ice in them so they were very watered down. Loved that we had direct access to underground Montreal / Victoria square / The World Trade Center from our hotel without even having to leave the building! Our room keys deactivated after one night so we had to go back downstairs and get them fixed (staff was very kind and helpful) but this was especially frustrating because we had just waited over 15 minutes for an elevator to show up to get to our room and then we had to go right back down since neither of our keys worked. Shower is small but the water pressure is great and the green tile is super pretty and unique. Hotel is in a great location, very close to lots of shops and restaurants. No available outlets on the left side of the bed so I had to unplug the lamp at night to charge my phone. Not a big deal but something to note! Housekeeping worked quickly and did a good job, again staff was friendly and helpful. My husband got sick while we were here and so we called the concierge to ask about finding a doctor. She said she knew one that we could talk to over the phone and get care and that she would call us right back. She never did. So 2 hours later we called back and she said she would call us back within the next 2 hours (it’s 10 pm at this point.) we stayed up until 2 am waiting and then finally went to bed and gave up. She never ended up calling, even the next day, so we just went to the pharmacy down the street and got some medicine over the counter. Overall it is a very nice hotel, but the Intercontinental Toronto was much better by comparison! Read less
Image of the Tripadvisor rating Dated and Dirty Rooms

Jun 11, 2024 travelguy21776 Pebble Beach, California

We came here and spent a fortune at this IHG hotel for the Formula 1 race weekend. The hotel is in the business district, a medium walk to Old Town and other sites around town. The front desk people were relatively friendly, nothing out of the ordinary. Concierge was helpful. The hallways and rooms were very dated and dark. The hallway had a… Read more
We came here and spent a fortune at this IHG hotel for the Formula 1 race weekend. The hotel is in the business district, a medium walk to Old Town and other sites around town. The front desk people were relatively friendly, nothing out of the ordinary. Concierge was helpful. The hallways and rooms were very dated and dark. The hallway had a musty smell. Carpets have not been changed in years. During our first night, I realized there was dark hair all over the bathroom floors, definitely not our hair. The shower was very small, barely could fit in the small stall. Beds were comfortable though, about the only good thing in the room. Breakfast was included in our package and was decent at best. We had breakfast for two, but my friend doesn’t normally have breakfast. He asked me if I could bring him up a couple of croissants. After I ate, I asked the waiter if I could get a small bag to bring my friend two croissants from the buffet up to the room, and he said “that is not allowed”. I asked if I could just put them on a plate and bring it up to the room for myself, and he said “no”. This was ridiculous!!!! So I end d up going to the outside store and bought him his croissant. We stayed our final night at the Westin across the street and that was so much better! W e have stayed at many IHG hotels, and this was definitely the worst one we have stayed at. Highly recommend the Westin across the street. Read less
Image of the Tripadvisor rating Old fashion hotel - but it is ok

Jun 9, 2024 NilsLDK Copenhagen, Denmark

Conclusion: I stayed at Intercontinental Montreal for 4 nights. The hotel is very old fashion and it needs an upgrade. The location of the hotel is really great and the metro is just outside the door. The club lounge was a bit of a mix experience. Even it is not the best Intercontinental hotel, I will book it again, if I need a hotel in Montreal.… Read more
Conclusion: I stayed at Intercontinental Montreal for 4 nights. The hotel is very old fashion and it needs an upgrade. The location of the hotel is really great and the metro is just outside the door. The club lounge was a bit of a mix experience. Even it is not the best Intercontinental hotel, I will book it again, if I need a hotel in Montreal. Review: I arrived to the hotel by Uber. It took about 30 min from the airport and the price was about CAD 50. I arrived a bit late, so the check in was fast an efficient. The staff was really kind. The location of the hotel is really good - walking distance to the Old town, Downtown and the harbour. You will find a lot of great restaurants and bars in the neighborhood. The main shopping street is 10 min walk away. And the Metro station is just outside the door. I got a huge room, but it was old-fashion furnitures, who needs an upgrade. The room was on higher floor with a great view at the city. There are 3 elevators in the building, but only 2 of them were used and some mornings it took more than 10 min before the elevator reached my floor. The room was clean and Wi-fi worked well. I had breakfast and before dinner drinks in the Club lounge every day. The food selection was limited compared to other Intercontinental Club Lounge, but the food was tasty. One Morning the staff forgot about the breakfast, so it was served 45 min late, and the before dinner drinks were also delayed a couple of days. It is very easy to get a table in the club lounge. Read less
Image of the Tripadvisor rating Great City Centre Hotel

Jun 8, 2024 Keith K Alton, United Kingdom

The Intercontinental Hotel in Montreal is a great hotel for visiting the city. Square-Victoria Metro is 3 mins walk from the hotel, The King Premium Club room comes with Club Lounge access, the room has separate Shower and Bath and a really comfy bed, the hotel staff are wonderful and aways greet you with a smile. The Club Lounge is open all day… Read more
The Intercontinental Hotel in Montreal is a great hotel for visiting the city. Square-Victoria Metro is 3 mins walk from the hotel, The King Premium Club room comes with Club Lounge access, the room has separate Shower and Bath and a really comfy bed, the hotel staff are wonderful and aways greet you with a smile. The Club Lounge is open all day and it serves breakfast in the morning and during the day soft drinks, tea & coffee are freely available also from 5.30pm till 7.30pm wines, spirits and Hors d'oeuvres are served making an ice relaxing end to the day. The Osco is the hotels restaurant serving French styled cuisine, it is open for breakfast, lunch & dinner and the hotel bar "Sarah B" is open from 5pm every day. Read less
Image of the Tripadvisor rating Has the edge over Toronto Intercontinental

Jun 1, 2024 horacel170 Hamburg, Germany

Just edged into a four. Corner room with a view was nice, big if slightly old fashioned with a nice bathroom. Stayed 3 nights but they didn't service our room one day. Breakfast nice (C$35) and the swimming pool was good. Handy location for Old Town, Port or Downtown