InterContinental Montreal

Montreal, Canada

Virgin rating

The hotel

Having recently been the proud recipient of a ‘Best Renovations’ award, the Intercontinental Montréal offers luxury accommodation in one of the city’s most sought after locations. Combining the exclusivity of a boutique hotel with top-tier service, guests are most certainly in for a treat when staying here, relaxing in rooms that are sumptuously furnished with plenty of space to stretch out in. On the 10th floor is the fitness centre with state-of-the-art equipment and aerobic classes. Alternatively, head to the indoor pool to swim a few laps or chill out in the spa tub. Osco! means ‘bravo!’, a sentiment you’ll heartily agree with at the Intercontinental’s signature restaurant, a Province-inspired brasserie with an ever-changing menu. There’s also the Sarah B Bar, named after Sarah Bernhardt, the queen of the French Tragedy, whose spirit is said to wander the vaults of the hotel — so keep your eyes peeled! At ‘green hour’, Absinthe is served. Known as the ‘green fairy’ it was said to enhance the creative energies of the great 19th century European writers and artists, including Sarah Bernhardt, but beware, at 55–75% proof, it’s not a tipple for the faint hearted!

Amenities

  • Bar
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Restaurant

Where is it

Centrally located at the gateway to Old Montréal, just minutes from shopping, entertainment and cultural attractions.

Hotel information

357 rooms on 26 floors. All with air-conditioning, satellite TV with premium channels and pay-per-view films, telephone, WiFi access, mini-bar*, tea/coffee maker, safe, bathrobes and iron and board. Deluxe Irresistible Room with king-size bed or 2 double beds, sleeping maximum 2 adults.

The pool is open during summer only and most welcome for cooling dips inbetween sightseeing.

Osco! Restaurant (French-inspired brasserie), Sarah B Bar. Indoor heated swimming pool and spa tub. Fitness centre with sauna. Outdoor sun deck. Massage service*. Gift shop. Babysitting* (on request). Laundry/dry cleaning service*. 24-hour room service*. Parking CAD 35 per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1196)
  • Very good (1055)
  • Average (330)
  • Poor (131)
  • Terrible (89)
Image of the Tripadvisor rating Comfortable Rooms, But Initial Cleaning Hiccups

Sep 9, 2024 PerranBoran Istanbul, Turkiye

The hotel was overall nice, with spacious and comfortable rooms. However, our stay began with a minor issue as the bathtub and carpet were not clean upon check-in. We informed the front desk, and though it wasn’t addressed immediately, a very kind manager came to our room personally to apologize and clean the bathtub himself. His attentiveness… Read more
The hotel was overall nice, with spacious and comfortable rooms. However, our stay began with a minor issue as the bathtub and carpet were not clean upon check-in. We informed the front desk, and though it wasn’t addressed immediately, a very kind manager came to our room personally to apologize and clean the bathtub himself. His attentiveness made up for the initial problem, and we didn’t experience any further cleaning issues during our stay. On the bright side, the breakfast was outstanding. The staff were wonderful, and the lady manager’s warm, personal touch—guiding each guest to their table and ensuring they were satisfied—really stood out. The croissants were melt-in-your-mouth perfect, and the coffee was excellent. Read less
Image of the Tripadvisor rating Location, Staff, Location, Staff!

Sep 8, 2024 Ccino Tampa, Florida

It is true that rooms could be updated. My room had a relatively new bathroom and it was very nice even if small. But certainly furniture in main area could be updated for appearance and comfort. Regardless, I would stay here again! I got a Club room higher up and it was quiet as can be. The staff, from housekeeping to front desk to servers made… Read more
It is true that rooms could be updated. My room had a relatively new bathroom and it was very nice even if small. But certainly furniture in main area could be updated for appearance and comfort. Regardless, I would stay here again! I got a Club room higher up and it was quiet as can be. The staff, from housekeeping to front desk to servers made the trip super comfortable and relaxing. For example, when it appeared I wouldn't get a flight out due to Tropical Storm Debby, the saved me a room for that extra night. The staff in the Club room created a nice, cozy and friendly atmosphere. And while I found it a bit unacceptable that the coffee machine was broken, the staff went and got us Latte's or Cappuccino's from somewhere. The staff and location make this hotel what it is. Read less
Image of the Tripadvisor rating the extra mile

Sep 5, 2024 Road274432 Santiago, Chile

The service was wonderful. In a moment of emergency, when we had already left the hotel and were halfway to Toronto, we realized we had left all our documents behind. Michael Anderson was our savior, definitely going the extra mile, always attentive until we received everything. Above all, the empathy he showed and the sense of security we felt… Read more
The service was wonderful. In a moment of emergency, when we had already left the hotel and were halfway to Toronto, we realized we had left all our documents behind. Michael Anderson was our savior, definitely going the extra mile, always attentive until we received everything. Above all, the empathy he showed and the sense of security we felt made a huge difference Read less
Image of the Tripadvisor rating Excellent staff friendly and caring

Sep 2, 2024 ShellyRubin Manchester, United Kingdom

We were so impressed with all the staff how friendly and helpful they were. We particularly want to thanks Melissa the Concierge she was so helpful to us with recommendations and took time to chat about our stay. She is an asset to the hotel and I think should be employee of the year.Laurent on the front desk was lovely. We would be very happy to… Read more
We were so impressed with all the staff how friendly and helpful they were. We particularly want to thanks Melissa the Concierge she was so helpful to us with recommendations and took time to chat about our stay. She is an asset to the hotel and I think should be employee of the year.Laurent on the front desk was lovely. We would be very happy to stay again. Thanks very much. Read less
Image of the Tripadvisor rating Thanks for the excellent service!!!

Aug 24, 2024 Dream17759940435

Thank you sooo much to all the team of InterContinental Hotel in Montreal, Quebec who made our trip so special and memorable! Special thanks to the following people who went above and beyond and provided extraordinary customer service including Elina and Oriana at front reception, Lina at concierge, Marc waiter, and Francis at Vallet. We would… Read more
Thank you sooo much to all the team of InterContinental Hotel in Montreal, Quebec who made our trip so special and memorable! Special thanks to the following people who went above and beyond and provided extraordinary customer service including Elina and Oriana at front reception, Lina at concierge, Marc waiter, and Francis at Vallet. We would also like to thank the housekeeping and maintenance staff, cooks, waiters, waitresses, and everyone that keeps the hotel operating. The Continental Breakfast was exceptional, the hotel and rooms were clean and well maintained. We would highly recommend staying here! Merci beacoup. Read less