Hilton Niagara Falls Fallsview Hotel & Suites

Niagara Falls, Canada

Virgin rating

The hotel

Everyone knows ‘waterfall views’ top the hotel wish list for every Niagara visitor. And that’s exactly what Hilton Niagara Falls Fallsview Hotel & Suites delivers. In fact, TripAdvisor voted it in the Top 10 Hotel Rooms Views in the World. But it’s The Watermark Restaurant on the 33rd floor that really provides the photo ops: with its multi-level seating and floor-to-ceiling windows forcing the farm-to-fork menu to take second stage. One floor up and the rooftop Myst Lounge throws in extra selfie spots — and cocktails. Once you’ve had your fill of the falls, you can head to the adjoining Fallsview Casino; the hotel’s chill-out pool with its spiralling waterslide, hot tub, and sauna; or its other dining venues, from an all-you-can eat Brazilian ‘churrascaria’ steakhouse to an all-you-can-eat Southern-style barbecue smokehouse.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

This modern and elegant hotel is a 5-minute walk to the Falls, is connected to the Fallsview Casino by an enclosed walkway and is close to shopping, dining and restaurants. Transfer time from Toronto Airport: 1 hour 15 minutes.

Hotel information

1000 rooms. All with air-conditioning, TV, telephone, WiFi access* (CD$9 per day payable locally, subject to change), clock radio, coffee maker, iron and board and hairdryer. Guest Room (no view) with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway bed* available upon request to accommodate 3rd or 5th guest (payable locally).

Guest Room City View with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway bed* available upon request to accommodate 3rd or 5th guest (payable locally).

Guest Room Falls View with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway bed* available upon request to accommodate 3rd or 5th guest (payable locally).

Buffet breakfast included with Guest Room City View and Falls View room categories.

Brasa Brazilian Steakhouse (all-you-can-eat Brazilian churrascaria), The Watermark Restaurant (fresh farm-to-table continental cuisine), Pranzo Ristorante Italiano (authentic Italian cuisine), Frontier BBQ & Smokehouse (all-you-can-eat Southern style BBQ buffet) and Grande Caffe (breakfast buffet). Spyce Lounge and Myst Lounge. Mercato Market Cafe serving Starbucks®. Room service*. Indoor pool with waterslide (currently closed). Fitness centre, sauna and whirlpool. Spa* and Casino next door, connected to hotel by glass enclosed walkway. Self-parking is available at CA$35 per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4192)
  • Very good (3456)
  • Average (1818)
  • Poor (1010)
  • Terrible (938)
Image of the Tripadvisor rating First visit to Niagara Falls' Canadian side in 20 years.

Jul 24, 2024 bw134 Richmond Heights, Ohio

The Hilton staff did a fine job. We arrived at the time of the world wide computer outage. The staff did their best to register guest by hand. The valet service was excellent. I was driving an exotic car, and the parking garge was full, however, the valet found me safe space to park my car.
Image of the Tripadvisor rating Niagara Hilton /Falls View Hotel review

Jul 23, 2024 Y7115UNreneeh

The room was wonderful and we had the best view ever on the 46th floor overlooking Niagara Falls. We decided to fly there last minute from Charleston SC for our 40 th anniversary with only 1 week of planning. We just want to say that our terrific adventure would not have been possible without the most fabulous person named ,Karen Jenkins, the… Read more
The room was wonderful and we had the best view ever on the 46th floor overlooking Niagara Falls. We decided to fly there last minute from Charleston SC for our 40 th anniversary with only 1 week of planning. We just want to say that our terrific adventure would not have been possible without the most fabulous person named ,Karen Jenkins, the head Concierge for the “Hilton Niagara Falls/Falls View Hotel and Suites!! She absolutely went above and beyond to answer all of my husband’s questions quickly and efficiently and even helped him plan excisions that she thought we would enjoy!!! Great job Karen!!! You are the best -we adore you 🥰👍 Read less
Image of the Tripadvisor rating Worst hotel

Jul 21, 2024 Darryl F Toronto, Canada

This is to be the worst Hilton I’ve ever 45 minutes to check in then they assigned it to the wrong person even though I asked for photo ID the room is the size of a shoebox staff is very unhelpful. Hardly being called a Hilton. I’m sure I’m gonna get back my Hilton honours after this absolutely terrible service no hospitality at all stay away from… Read more
This is to be the worst Hilton I’ve ever 45 minutes to check in then they assigned it to the wrong person even though I asked for photo ID the room is the size of a shoebox staff is very unhelpful. Hardly being called a Hilton. I’m sure I’m gonna get back my Hilton honours after this absolutely terrible service no hospitality at all stay away from All cost Read less
Image of the Tripadvisor rating Never stay here !!

Jul 21, 2024 Darryl F

Horrible Hotel stay away if it all possible took over 45 minutes to check in still didn’t have the right rooms available to managers. Use a lot of words but did nothing never ever ever stay at this this again. Worst hospitality you could ever imagine. Will give up my Hiltons Honours account!
Image of the Tripadvisor rating Terrible

Jul 20, 2024 sjs123_12 Melbourne, Australia

Worst hilton experience ever. 40min check in queue No recognition for hilton gold member or staying in a suite for $1600 dollars for 2 nights. Rude and immature check in assistance by Annie Room not yet serviced at 4.30pm GM Judy failed to get in contact despite several requests More than disappointed Room 2057