Sheraton Fallsview

Niagara Falls, Niagara

Virgin rating

The hotel

Mere steps from the famed Niagara Falls, Sheraton on the Falls is a luxury, fun and great place to stay with something for everyone. You’ll be spoilt for choice with what to eat, with seven places to tickle your taste buds. There are four pools to choose from, with slides and splash zones galore that little ones will love. There’s even mini-golf and bikes to hire. But relaxing hasn’t been forgotten about. Enjoy a massage overlooking the rushing falls below, and retreat to the 14th floor indoor pool for some me-time. And when it comes to exploring, there’s so much on your doorstep, and you’re just a 5-minute stroll to the majestic falls.

Amenities

  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

In the heart of Niagara and connected by indoor walkway to all Falls Avenue hotels, attractions and restaurants, as well as the Casino Niagara. The world-famous Maid of the Mist is a short walk away. Transfer time from Toronto International Airport: 1 hour 15 minutes.

Hotel information

669 rooms and suites. All with air-conditioning, LCD TV, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer, iron and ironing board, and mini fridge.

No window rooms are interior facing, with 2 queen-size beds, sleeping maximum 5 people. 

Standard Rooms with 1 queen-size bed, sleeping maximum 2 people.

City View Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people. 

Niagara Parks View Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people. 

American Fallsview Rooms feature floor-to-ceiling windows and a Juliette balcony, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people.

Fallsview Rooms feature floor-to-ceiling windows and a Juliette balcony, offering a great vantage point for views of the Niagara falls, with either 1 king-size bed or 2 queens-size beds, sleeping maximum 5 people. 

Massimo's Italian Fallsview Restaurant (modern Italian cuisine with views of the Niagara Falls, open for dinner). Fallsview Restaurant (buffet restaurant with Niagara Falls views, open for breakfast, lunch and dinner Fri-Sun, and for breakfast Mon-Thurs). Breakfast on 13 (open for buffet breakfast, as well as brunch at the weekends). Starbucks®. Freshii (serving fresh sandwiches and snacks throughout the day). Niagara Vines Lobby Winebar. Sweet Jesus Ice Cream.

Rooftop swimming pool. Poolside cabanas*. 14th floor indoor pool. Fitness centre. Connected via an indoor walkway to the Fallsview Indoor Waterpark*, featuring 16 slides, kids' play area, and a giant wave pool. Christienne Spa*. Casino Niagara* connected via indoor walkway. 

Convenience Store. Laundry service*. Room service*. Self-parking CAD$39 and Valet parking CAD$59 (payable locally, fee subject to change). 

This hotel has an optional resort fee of $15.95 plus tax per room, per day (payable locally, subject to change) You may choose to pay for it when you arrive. Please see hotel check-in for current inclusions.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4737)
  • Very good (2758)
  • Average (1112)
  • Poor (541)
  • Terrible (524)
Image of the Tripadvisor rating Helpful Staff

Apr 17, 2024 Chastity D

The hotel staff was incredibly helpful and went above and beyond to make sure my stay was comfortable. They were knowledgeable about the area and gave great recommendations for things to do and places to eat. The concierge was also very helpful in arranging transportation and tickets for attractions.
Image of the Tripadvisor rating Perfect location to see and walk to the falls

Apr 16, 2024 William W North Carolina

We enjoyed our stay at the Sheraton Fallsview. The rooms had wonderful views of the Falls and it was easy to walk from the hotel to the River, including the area for the Boat Tour and other falls activities. The dining room / restaurant on the 13th floor has a great view and wonderful service. We especially appreciated the fine attention that… Read more
We enjoyed our stay at the Sheraton Fallsview. The rooms had wonderful views of the Falls and it was easy to walk from the hotel to the River, including the area for the Boat Tour and other falls activities. The dining room / restaurant on the 13th floor has a great view and wonderful service. We especially appreciated the fine attention that Rosie and Iz gave us at each meal. Although is lots of activity around, the hotel rooms are relatively quiet at night. Read less
Image of the Tripadvisor rating Great location with fall views

Apr 12, 2024 Thomas L swscotland

Large, modern hotel with great views over the falls. Excellent room, large & peaceful. Dining room needs a furniture upgrade - worn chairs etc. Foyer/reception noisy modern music - not peaceful. Only place in Canada that couldn’t accept an Apple Pay debit card on my iPhone! Strangely enough it was accepted and worked in any of the shops/cafes in… Read more
Large, modern hotel with great views over the falls. Excellent room, large & peaceful. Dining room needs a furniture upgrade - worn chairs etc. Foyer/reception noisy modern music - not peaceful. Only place in Canada that couldn’t accept an Apple Pay debit card on my iPhone! Strangely enough it was accepted and worked in any of the shops/cafes in the foyer. Overall pleasant enough stay. Read less
Image of the Tripadvisor rating Good location, wouldn’t come back and wouldn’t recommend

Apr 11, 2024 powell666 Peterborough, Ontario

We are currently in room 1294. The room is basic, notably some chunks of dirt on the floor, the bedsheets aren’t large enough for the bed and are coming off with any movement and the room just smells. I don’t know of what, but it’s like a stale smell. I was told to text if I had any issues. There’s a light on the wall that is glaringly bright …… Read more
We are currently in room 1294. The room is basic, notably some chunks of dirt on the floor, the bedsheets aren’t large enough for the bed and are coming off with any movement and the room just smells. I don’t know of what, but it’s like a stale smell. I was told to text if I had any issues. There’s a light on the wall that is glaringly bright … it’s like daylight in here. We’ve tried every switch imaginable, and it’s still on. My daughter has to get up at 5:00am to get ready and it’s like high noon in here. I sent a text trying to resolve it. It’s been an hour, I’m exhausted. Every time I get up to check the switches, the bed sheets come off. This two night stay will be turning into one. Side note, we tried the buffet tonight. It was $44.95 for myself and I probably managed to eat about $3 of food. Options were limited and ‘hot foods’ were barely warm. Staff were friendly, but everything else was gross. Read less
Image of the Tripadvisor rating Beautiful hotel, but didn’t get the view/room i paid for. Disappointed.

Apr 6, 2024 Global793631 Ithaca, New York

This is a beautiful hotel, but I paid the higher price for a Falls View room, the first night they put us in a room with a very minimal falls’ view, see below, NOT at all what was advertised, i asked to change, they moved us the next day. I asked about some kind of compensation, cheaper rate, whatever, for the first night. Nothing, very… Read more
This is a beautiful hotel, but I paid the higher price for a Falls View room, the first night they put us in a room with a very minimal falls’ view, see below, NOT at all what was advertised, i asked to change, they moved us the next day. I asked about some kind of compensation, cheaper rate, whatever, for the first night. Nothing, very disappointed in a Marriott Property. But, the hotel is lovely and the second room was terrific. Just beware…. Read less