Chelsea Hotel

Toronto, Canada

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Families
  • Kids Club
  • Teen Club
  • Children's Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi
  • Special offer: book by 31 Mar '20 and receive up to 10% off the accommodation cost for travel between 01 Nov '19–30 Apr '20. 

    Please note: this offer is subject to availability at the time of booking and may be withdrawn at any time. This offer is applicable to Chelsea and Deluxe Rooms. Some blackout dates will apply. Discount has been calculated into price shown.

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1624)
  • Very good (2808)
  • Average (2168)
  • Poor (935)
  • Terrible (548)
Image of the Tripadvisor rating Perfect for families

Oct 21, 2019 StephanToronto Toronto

My kids (9 and 10) love this place". They love the kids play area and of course the pool with the slide. Rooms are nice, clean but on the small size. Staff is very friendly and pro. It is probably the best location in Toronto right by the Mall and the action of Yonge and Dundas. My kids love that too because of all the fun restaurants and the… Read more
My kids (9 and 10) love this place". They love the kids play area and of course the pool with the slide. Rooms are nice, clean but on the small size. Staff is very friendly and pro. It is probably the best location in Toronto right by the Mall and the action of Yonge and Dundas. My kids love that too because of all the fun restaurants and the atmosphere of Yonge street at night. The only negative think is that it is the biggest hotel in Toronto and it gets busy. Check-in and Check-out can sometimes be long but the staff works hard. Great spot. Read less
Image of the Tripadvisor rating A mixed bag

Oct 21, 2019 SusanPerth Perth, Australia

The Chelsea appears to have undergone some renovations with a fashionable bed head, wallpaper, attractive artwork and mirror. What detracts from the appearance is the old fashion and chipped cupboard, dirty grout in the bathroom, bed valance that’s never seen an iron and the filthy windows. The hotel also has the smell of dust. It greeted us as… Read more
The Chelsea appears to have undergone some renovations with a fashionable bed head, wallpaper, attractive artwork and mirror. What detracts from the appearance is the old fashion and chipped cupboard, dirty grout in the bathroom, bed valance that’s never seen an iron and the filthy windows. The hotel also has the smell of dust. It greeted us as the elevator doors opened and when turning on the air conditioner. Pigeons also seem to be a problem. They flutter around on the balcony which was heavily soiled. On a positive note, there is a laundry in both male and female bathrooms in the family zone. There is no bench top or baskets, however, to sort your washing. The children’s zone is amazing. It’s large and well equipped, including a couple of pet rabbits. The pool area has a separate pool for little ones and there’s even a children’s check in desk at reception. The elevator system is excellent with different colours to access a limited number of floors. Taxi fare from Union Station should be no more than $10. Make sure your driver puts the meter on. It’s a free ride if he/she doesn’t. Read less
Image of the Tripadvisor rating Huge hôtel

Oct 21, 2019 christianlX3395GZ Sicily, Italy

I like it because it is so big and you meet people from everywhere around the world. The rooms our not so big but fine and with a nice view. Nice gym at the 26 floor. The breakfast corner could be better. But coffee is good.
Image of the Tripadvisor rating Great for the family

Oct 20, 2019 francescamtl Montreal, Canada

Kids friendly. The staff is fantastic. Everything is clean. The parking is until 2pm. It is well located. We did not eat at there restaurant because we think it was a little pricy. The kid zone is great and the staff there was great with the kids. The swiming pool was perfect for the kids, the water was warm and they had floats for the kids. There… Read more
Kids friendly. The staff is fantastic. Everything is clean. The parking is until 2pm. It is well located. We did not eat at there restaurant because we think it was a little pricy. The kid zone is great and the staff there was great with the kids. The swiming pool was perfect for the kids, the water was warm and they had floats for the kids. There was a lots of surveillance also. We had a great stay. We will definetly go back! Read less
Image of the Tripadvisor rating Stopover

Oct 19, 2019 Olemate

Just 1 night here on our way to Niagara Falls. Nothing flash, just the standard room, which is all we needed. Walking distance to the town centre. Plenty of places in house to eat and drink, although one of the bars we walked into was all set up but we were told it is never open, unfortunate because it looked pretty cool. I would have no issue… Read more
Just 1 night here on our way to Niagara Falls. Nothing flash, just the standard room, which is all we needed. Walking distance to the town centre. Plenty of places in house to eat and drink, although one of the bars we walked into was all set up but we were told it is never open, unfortunate because it looked pretty cool. I would have no issue staying here again. Read less