Chelsea Hotel

Toronto, Canada

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Families
  • Kids Club
  • Teen Club
  • Children's Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1652)
  • Very good (2853)
  • Average (2199)
  • Poor (947)
  • Terrible (564)
Image of the Tripadvisor rating Good stay in a great location

Mar 24, 2020 Ken D Ottawa, Ontario

We had a king suite with a kitchenette which was great. We brought some snacks from home and had takeout a couple of times - we loved being able to store food in the fridge, heat it up in the microwave and eat in our room, especially during the coronavirus scare. The room was bright with ample space. The decor was a little worn and the TV was… Read more
We had a king suite with a kitchenette which was great. We brought some snacks from home and had takeout a couple of times - we loved being able to store food in the fridge, heat it up in the microwave and eat in our room, especially during the coronavirus scare. The room was bright with ample space. The decor was a little worn and the TV was small but the bed and sofa bed were comfortable and WIFI was great. A lot of facilities/events were closed during our stay because of the coronavirus crackdown but the hotel did not inform us of these closures while we were there. Read less
Image of the Tripadvisor rating The worst housekeeping

Mar 23, 2020 AmirKashani Tehran, Iran

The location is perfect, breakfast is good,the parking fee is 40 $, the only bad point was house keeping, i called them to bring someting for us; the one who answer, was very rude impolite, she said loudly we are busy; and cut off the phone 😯😯😯 it was weird....
Image of the Tripadvisor rating Horrible experience!!

Mar 19, 2020 MagdiS32

If you want to be treated like garbage and straight up lied to while the staff snickers and sneers at you blaming everything under the sun for their incompetence than this is the place for you. Plenty of other hotels in Toronto, go somewhere else.
Image of the Tripadvisor rating SUPER LOCATION FOR THIS AVERAGE HOTEL

Mar 18, 2020 Rudy B Ottawa, Canada

Nicely located downtown TO. In my opinion a very average too big a hotel. We had to ask for a clean room as the one given to us at first was filthy. One gets what one pays for this is a reasonably priced downtown hotel. But parking is 36 + hst per day.And a bit bothersome to bring your luggage from the garage to the check-in counter. Very basic… Read more
Nicely located downtown TO. In my opinion a very average too big a hotel. We had to ask for a clean room as the one given to us at first was filthy. One gets what one pays for this is a reasonably priced downtown hotel. But parking is 36 + hst per day.And a bit bothersome to bring your luggage from the garage to the check-in counter. Very basic room,no refrigerator or microwave. No coffee maker just an instant coffee pouch. All personnel very friendly and helpful. 2 restaurants 27 for breakfast +tip and hst. Starbucks and Mac D. around the corner. Still a satisfactory stay and will probably stay again becouse of its location. Read less
Image of the Tripadvisor rating Awesome!!!

Mar 12, 2020 theapplebrainYT Bruce County, Canada

This hotel was in a great location, it was close to SickKids hospital (walking distance) and was close to the Eaton Center and Dundas Square (walking). The room was small and the water slide was closed (weekdays during School Years) but other than that this is a very nice Hotel!