Chelsea Hotel

Toronto, Canada

Virgin rating

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Families
  • Kids Club
  • Teen Club
  • Children's Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1681)
  • Very good (2870)
  • Average (2216)
  • Poor (963)
  • Terrible (596)
Image of the Tripadvisor rating Satisfied

May 12, 2022 droman467396 Stoney Creek, Canada

Hotel was were we wanted to be and clean and well staffed and friendly. Meal that evening was hot and delicious,breakfast was cold and expensive for what you got. Found getting around the hotel easy and lovely
Image of the Tripadvisor rating Meh

May 9, 2022 77Erin77

This hotel had small rooms, my bedframe was broken, coworkers sheets were dirty upon check in, a leak in ceiling. Prices of food in the Marketplace were extreme...$16 for a grilled cheese, I believe it was. Ok, if you need someone where for a night, but not recommended for multiple nights.
Image of the Tripadvisor rating Horrible room and shabby hotel overall.

May 8, 2022 timothymorin45 London, Canada

Horrible shabby room. Horrible shabby hallways. Locked doors off Yonge Street and Elm Street. Sanitary practices not followed. Sanitizer dispensers empty. Bad and few food choices. Would not recommend the Chelsea. It should be shut down until renovated.
Image of the Tripadvisor rating It's an OK hotel in a great location

May 8, 2022 calbob2022 Biograd na Moru, Croatia

It's an OK hotel in a great location. The staff were not particularly good. The feel of the hotel is a little old and dated. The bed was fantastic and we slept very well. It's in a prime location. We didn't eat breakfast
Image of the Tripadvisor rating Family Hospital Stay

May 6, 2022 sharrontaylor18 Port Sydney, Canada

Excellent location, service, amenities and friendly courteous staff. I greatly appreciate your close proximity to the UHN sites and the convenience of entry and existing the hotel property, with your concierge staff and door staff, giving a feeling of safe and secure. I appreciated the ability to have underground parking connected to the hotel… Read more
Excellent location, service, amenities and friendly courteous staff. I greatly appreciate your close proximity to the UHN sites and the convenience of entry and existing the hotel property, with your concierge staff and door staff, giving a feeling of safe and secure. I appreciated the ability to have underground parking connected to the hotel and the central location to all of our needs, during our staff. Read less