Chelsea Hotel

Toronto, Canada

Virgin rating

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Great For A Base
  • Kids Club
  • Teen Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi
  • Booking Bonus: Book by 31 Jan '25 to receive up to 20% off the accommodation cost and complimentary daily breakfast. Any applicable offers have been calculated into the prices shown. Blackout dates apply. Offers may not be combinable.

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2017)
  • Very good (3107)
  • Average (2452)
  • Poor (1151)
  • Terrible (828)
Image of the Tripadvisor rating No Longer a Value, Went Downhill

Sep 9, 2024 FamilyExplorations

This hotel has gone downhill since covid and it no longer justifies the price they ask. Long lines to check in - be prepared to wait and give up precious holiday time. Rooms are very small, which isn't an issue, but we found they lacked attention to cleaning and were not well cleaned. Parking in their garage is expensive- there are cheaper… Read more
This hotel has gone downhill since covid and it no longer justifies the price they ask. Long lines to check in - be prepared to wait and give up precious holiday time. Rooms are very small, which isn't an issue, but we found they lacked attention to cleaning and were not well cleaned. Parking in their garage is expensive- there are cheaper alternatives nearby. Price - this hotel has raised their prices significantly and you can find much better alternatives nearby, for much better value. Check around - the chelsea is not competitive with other hotels for many dates, much too expensive for what you get. Read less
Image of the Tripadvisor rating Not satisfied with service

Sep 8, 2024 4oqfg7wki6

Room were NOT cleaned properly. During my stay a personal belonging were seen left behind from the previous occupancy.
Image of the Tripadvisor rating New experience

Sep 8, 2024 Somar199316 Alexandria, Egypt

I didn’t feel comfortable although it is 4* but services is less than that the location is the most value
Image of the Tripadvisor rating Beautiful Stay

Sep 8, 2024 lsilvera159

The hotel was absolutely beautiful. The staff was nice,our stay there was amazing.Close to everything!!
Image of the Tripadvisor rating Toronto Visit

Sep 7, 2024 RoamingDubliner Dublin, Ireland

The hotel is in a great location but is dated, however, everything worked and the hotel in general was clean. I'd have no problem staying here again as its central to everything. A few undesirables hanging around the hotel so would be cautious at night time.