Fairmont Royal York

Toronto, Canada

Virgin rating

Fairmont Luxury Room
REIGN Restaurant + Bar + Bakery
Fairmont Gold Room
REIGN Restaurant + Bar + Bakery
Fairmont Gold Suite
Library Bar
Signature Room
CLOCKWORK Champagne & Cocktails
Signature Room
Fairmont Gold Lounge
REIGN Restaurant + Bar + Bakery
Fairmont Room
Piper's Pub
Fairmont Gold Suite
Fairmont Gold Suite
Library Bar
Fairmont Gold Lounge
REIGN Restaurant + Bar + Bakery
Deluxe Room
Benihana Japanese Steakhouse, Sushi & Sake Lounge
Fairmont Luxury Room
REIGN Restaurant + Bar + Bakery
Fairmont Gold Room
REIGN Restaurant + Bar + Bakery
Fairmont Gold Suite
Library Bar
Signature Room
CLOCKWORK Champagne & Cocktails
Signature Room
Fairmont Gold Lounge
REIGN Restaurant + Bar + Bakery
Fairmont Room
Piper's Pub
Fairmont Gold Suite
Fairmont Gold Suite
Library Bar
Fairmont Gold Lounge
REIGN Restaurant + Bar + Bakery
Deluxe Room
Benihana Japanese Steakhouse, Sushi & Sake Lounge

The hotel

One of Toronto’s landmark hotels, Fairmont Royal York was built by Canadian Pacific Railway in 1929 and has since welcomed dignitaries and royalty, including Queen Elizabeth II. Once the tallest building in the British Empire, the hotel is housed in a distinctive chateau-style high-rise building and offers a wealth of amenities to keep you busy in-between sightseeing. The fitness centre is almost a world of its own with lap pool, children’s wading pool, steam rooms, saunas and a state-of-the-art gym. Two levels of shops are enough to satisfy the most ardent of shoppers with more shops located directly underneath the hotel in the PATH complex. Several exceptional restaurants cater to every kind of culinary desire. For mouth-watering steaks, look no further than Benihana Japanese Steakhouse and for the best martinis in town, head to the Library Bar with its rich furnishings and elegant atmosphere. Not to be missed is the afternoon tea and Rooftop Garden Tour, held every Saturday and Sunday.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Children's Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre

Where is it

The hotel is located above PATH, a vast underground shopping and transportation complex with access to Union Station. CN Tower is 3 blocks away and the harbour front 7 minutes away. Transfer time from Toronto Airport: 30 minutes.

Hotel information

1,363 rooms on 24 floors in 1 building with 13 lifts. All with air-conditioning, cable TV with pay-per-view films, telephone, WiFi access*, tea/coffee making facilities, mini-bar, iron and board, bathrobes and hairdryer. Fairmont Rooms are 250 sq ft and have limited views of the city, with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Luxury Rooms are 250 sq ftand have limited city views, with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 500 sq ft and have limited city views, with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Signature Rooms are 500 sq ft and have views of the city, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms are 230 sq ft and are on the 13th through 18th floors. With exclusive access to the Fairmont Gold Lounge and 1 king-size bed or 1 queen-size bed, sleeping maximum 2 adults.

Fairmont Gold Suites are 540 sq ft and have a separate living area with home theatre and SoniCast, marble bathroom, access to the Fairmont Gold Lounge and 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Lounge inclusions:

  • Private check-in and check-out in the lounge
  • Continental breakfast
  • Evening canapes
  • Dessert presentations
  • Complimentary WiFi

REIGN Restaurant + Bar + Bakery (modern Canadian brasserie with a French touch, open for breakfast, lunch and dinner, as well as late-night cocktails). CLOCKWORK Champagne & Cocktails (light bites, cocktails and Champagne). Benihana Japanese Steakhouse, Sushi & Sake Lounge (open for dinner Tue-Sat). Piper's Pub (open Tue-Sat). Library Bar (open for lunch, dinner, cocktails; afternoon tea on Sat and Sun). Skylit indoor lap pool. Children’s wading pool. Saunas and steam rooms. State-of-the-art 24-hour fitness centre. Spa services*. Two levels of shops. 24-hour room service*. Babysitting* (reservations required). Concierge. Laundry/dry cleaning service*. WiFi access available in public areas*. Valet parking CA$59 plus tax, per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1078)
  • Very good (349)
  • Average (173)
  • Poor (110)
  • Terrible (103)
Image of the Tripadvisor rating Cannot recommend enough!

Jul 24, 2024 Jason L

This is our third time saying at the Fairmount and they've completely ruined the chance of us staying anywhere else! Location is great, situated downtown close to all the attractions, it's a short Uber/Taxi ride away from all the great restaurants in the city. We had breakfast at Reign and the food was delicious as were the fresh pastries at… Read more
This is our third time saying at the Fairmount and they've completely ruined the chance of us staying anywhere else! Location is great, situated downtown close to all the attractions, it's a short Uber/Taxi ride away from all the great restaurants in the city. We had breakfast at Reign and the food was delicious as were the fresh pastries at their coffee counter. The staff is friendly and courteous, from the front desk personnel, concierge and house keeping - we were welcomed by several housekeeping team members randomly in the hallway throughout our time at the hotel who wished us a great stay and good day. From top to bottom they understand and exemplify HOSPITALITY. This is often not recognized or practiced at other brands. We cannot say enough great things about The Fairmount Royal York and are already looking forward to our next visit! Read less
Image of the Tripadvisor rating Sadly, not the hotel it used to be.

Jul 24, 2024 Zoe C Leeds, United Kingdom

Returned here after a fantastic stay 16 yrs ago on our last visit to Toronto. Sadly things have changed and not for the better although there is still a certain charm about the place and the flower arrangements were stunning. The wonderful lobby area is now taken over by a bar and the staff are just not giving the friendly service you would hope… Read more
Returned here after a fantastic stay 16 yrs ago on our last visit to Toronto. Sadly things have changed and not for the better although there is still a certain charm about the place and the flower arrangements were stunning. The wonderful lobby area is now taken over by a bar and the staff are just not giving the friendly service you would hope for. The historic nature of the hotel means that the rooms are quite small (compared to similarly priced hotels) and quite dated. If you are a light sleeper, make sure you are nowhere near the elevator as they are very noisy. We had to move room during a 3 night stay due a problem with the electrics. Our room lost power about 20 minutes before most of Toronto lost power due to a bad storm, but we had already called maintenance and they were trying to fix it so it was clear that it was a separate issue. While the storm was beyond the hotels’ fault, and they were dealing with flooding in the dining room and other issues, nobody checked if the power had come on for us and it took several attempts phoning reception to finally be told we needed to move room. The power was off for over 5 hours. The laundry charges are $20 for most items (plus tax) and by the look of the number of pizza boxes and takeaways being carried through the lobby to guest rooms, the dine-in options were of a similarly inflated price. The pool area is nice and clean although it was busy due to the bad weather, and the opening hours of this and the gym were good. The thing this hotel has in its favour is a fantastic location although so much has been built around it that unless you are on a high floor I doubt a view of the island and Lake Ontario is still possible. Close to the CN tower, the island ferry, and easy to walk to the main shopping areas, the distillery district etc. Union station is right across the road too if you are arriving by train. I enjoyed our stay but mainly because it brought back happy memories of our previous stay when the children were small rather than from my experience this trip. Read less
Image of the Tripadvisor rating Lack of customer service

Jul 24, 2024 Naz J

Have been wanting to stay at the Fairmont Royal York. So when we booked, we were all really excited. This excitement turned to disappointment. The majority of the staff were great but the reception and restaurant staff need to learn about customer service. After travelling for 14 hours, we arrived at the hotel at 1.30. We were informed that our… Read more
Have been wanting to stay at the Fairmont Royal York. So when we booked, we were all really excited. This excitement turned to disappointment. The majority of the staff were great but the reception and restaurant staff need to learn about customer service. After travelling for 14 hours, we arrived at the hotel at 1.30. We were informed that our suite was not ready, but housekeeping were getting the room ready. After 2 hours and numerous visits to the check in desk in desk we finally had access to our room. The reception staff were not only unhelpful but also very dismissive with comments such as, "we cannot do anything" and "we cannot guarantee your room till 4pm." If we had been told that when we first checked in, we would have arranged to go out instead of waiting in the foyer. As for the restaurant staff, we were told there was no availability at breakfast and we should have made reservations. However this was not the advice given to us at check in. Not staying or recommending this so called traveller's choice awarded hotel to anyone Read less
Image of the Tripadvisor rating Location, location and location

Jul 23, 2024 Gurminder P

The room was fantastic. Clean and larger then expected. We had a king bed. My wife would say that the AC could be a little cooler. We did not have an iron or blow dryer in the room. The night table clock has ability to charge wirelessly and via USB. Bathroom is not roomy but door opens with 2 in the bathroom.
Image of the Tripadvisor rating Great location, beautiful hotel.

Jul 23, 2024 476mazm Belfast

Beautiful hotel in Downtown Toronto right opposite Union Station. Great location for tourists especially if flying from Pearson as the train is a 2 min walk from hotel. Impressive interiors, lovely pool and gorgeous rooms. Highly recommended