Hilton Toronto

Toronto, Canada

Virgin rating

The hotel

Hilton Toronto is seriously well-connected — it’s attached to the city’s popular PATH walkway, an underground labyrinth linking you to top downtown sights and forming the world’s largest subterranean shopping venue. If PATH’s 1,200-plus stores don’t satisfy your retail urges, you’re also an above-ground walk from hundreds of shops at Eaton Centre, along with that Toronto tourist must, CN Tower. They haven’t rested on their ‘location’ laurels here though: Hilton have made sure there’s plenty to return to after exploring, with a fitness room, indoor and outdoor pools, a sauna, and spacious modern guestrooms (some with complimentary Continental breakfast thrown in). If you’re just returning for dinner, you’ve got the steakhouse’s prime Midwestern beef and Tundra Restaurant’s Canadian styling and global dining to pick from — each chased with a cheeky post-dinner coffee from the hotel’s own branch of Starbucks®.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located in the heart of Toronto. Walking distance to the CN Tower and area attractions and connected to PATH system of underground tunnels around the city. Transfer time from Toronto International airport: 40 minutes.

Hotel information

600 rooms. All rooms with air-conditioning, TV with in-room movies*, telephone, WiFi access*, coffee maker, iron and board, in-room safe* and hairdryer. Standard Hilton Rooms are 416 sq ft and have 1 king-size bed, or 2 double beds or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites are larger and have a separate living area, with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms are located on higher floors with great views, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 1 child.

Corner Deluxe Rooms are as above, but larger and in a corner location, with 1 king-size bed, sleeping maximum 2 adults.

Executive Floor Rooms are newly renovated, and have access to the Executive Lounge with complimentary breakfast and refreshments, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 1 child.

Corner Executive Floor Rooms are as above, but larger and in a corner location, with 1 king-size bed, sleeping maximum 2 adults.

Junior Suites with Kitchenette are large rooms on the Executive Floor, with access to the Executive Lounge with complimentary breakfast and refreshments, with 1 king-size bed, sleeping maximum 2 adults.

Summerhill Studio Suites are newly renovated, located on the top floor of the hotel and are 406 sq ft with an exclusive design by Sarah Richardson Design Inc. With floor-to-ceiling windows with views of the CN Tower and city, access to the Executive Lounge and 1 king-size bed, sleeping maximum 2 adults.

Rosedale Studio Suites are are newly renovated, located on the top floor of the hotel and are 560 sq ft with an exclusive design by Sarah Richardson Design Inc. With floor-to-ceiling windows with views of University Avenue and city, access to the Executive Lounge and 1 king-size bed, sleeping maximum 2 adults.

High Park Studios Suites are 370 sq ft, located on the top floor of the hotel and with an exclusive design by Sarah Richardson Design Inc. With floor-to-ceiling windows with views of the CN Tower and city, access to the Executive Lounge and 1 king-size bed, sleeping maximum 2 adults.

Leaside One Bedroom Suites are 750 sq ft and are located on the top floor of the hotel, with an exclusive design by Sarah Richardson Design Inc. With a separate living room, floor-to-ceiling windows with views of the CN Twower and city, marble bathroom, access to the Executive Lounge and 1 king-size bed, sleeping maximum 2 adults.

Forest Hill Studio Suites are 740 sq ft and are located on the top floor of the hotel, with an exclusive design by Sarah Richardson Design Inc. With north facing floor-to-ceiling windows overlooking the city, living area, large bathroom with free-standing tub and marble shower, access to the Executive Lounge and 1 king-size bed, sleeping maximum 2 adults.

Level Two (rooftop terrace serving light bites and cocktails, open seasonally). Tundra Restaurant (open for lunch and dinner). Ruth's Chris Steakhouse (open daily for dinner and open for lunch on a Friday). Starbucks®. Room service*. Outdoor pool. Sunrise yoga*. Fitness centre. Laundry/valet service*. WiFi access*. Self-parking CA$70 plus tax, per night and valet parking CA$45 plus tax, per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1514)
  • Very good (1474)
  • Average (649)
  • Poor (251)
  • Terrible (153)
Image of the Tripadvisor rating Not a Typical Hilton Hotel

Nov 25, 2023 williamsY4563KY

I realize this is Canada, but I've stayed in Hilton hotels all over the world and this one is probably the worst. Likely the most expensive and the only Hilton on the planet where you can't even get a cup of complimentary coffee. No parking, other than valet, at $45/day + tips. The room accouterments are worn out. Limited electrical outlets,… Read more
I realize this is Canada, but I've stayed in Hilton hotels all over the world and this one is probably the worst. Likely the most expensive and the only Hilton on the planet where you can't even get a cup of complimentary coffee. No parking, other than valet, at $45/day + tips. The room accouterments are worn out. Limited electrical outlets, so be sure to bring an extension cord with you. Walls are paper thin and you can hear everything going on in the hallway and the adjacent rooms. Only about 20 local TV channels with a few US networks. So, long story short, be sure to bring your wallet because you'll need it. Waaayyyy overpriced and lack of amenities. Poor. Read less
Image of the Tripadvisor rating Great location. Helpful staff

Nov 13, 2023 kevin_walker1983 Cheticamp, Canada

This was my 2nd time staying at this location and was never disappointed. Staff was nice & helpful during my stay. Outdoor / Indoor pool was very nice and warm. Recommend this place if you come to Toronto.
Image of the Tripadvisor rating Above and beyond

Nov 2, 2023 Briony M Scotland

My husband is staying on a work trip. He lost his mother last week and it is his birthday today. I emailed the hotel to ask if they could do anything to make the occasion a bit easier. Daniela Alanhova, the assistant front office manager, could not have done more. He was thrilled to go back to his room after a day at a conference to find a… Read more
My husband is staying on a work trip. He lost his mother last week and it is his birthday today. I emailed the hotel to ask if they could do anything to make the occasion a bit easier. Daniela Alanhova, the assistant front office manager, could not have done more. He was thrilled to go back to his room after a day at a conference to find a beautiful cake and a bottle of his favourite wine along with a card that she'd written out on my behalf. I am so grateful. It really means a lot. Read less
Image of the Tripadvisor rating Could do better with the fitness center and by providing bottled water in the room

Oct 29, 2023 RRRRYY

The stay was good. Rooms were clean and housekeeping service was good. The fitness center was reasonably well equipped for a hotel gym but was small and during busy times felt too crowded. They need a larger space for the fitness center. One thing that was annoying, was that they did not provide complimentary bottled water in the room. I… Read more
The stay was good. Rooms were clean and housekeeping service was good. The fitness center was reasonably well equipped for a hotel gym but was small and during busy times felt too crowded. They need a larger space for the fitness center. One thing that was annoying, was that they did not provide complimentary bottled water in the room. I appreciate it when hotels do this and this one didn’t. During the last night of my stay I found out that the front desk will hand you complimentary water but this was not readily apparent and so I ended up buying a bunch of water for the room. I also waisted a bunch of coins on their water vending machine on my floor; the machine took the money but did not release the water bottle. The room was equipped with a safe for the storage of valuables. Read less
Image of the Tripadvisor rating Terrible Conference Hotel

Oct 27, 2023 N1206SVAyotu

This hotel is the worst I've stayed for conference travel. Terrible hospitality. They had to cut all power and water one evening of the stay for about 5 hours--so, no elevators, lights, flushable toilets, or a real plan for people who rely on electric medical devices at night. They did not comp any rooms or notify those organizing the conference… Read more
This hotel is the worst I've stayed for conference travel. Terrible hospitality. They had to cut all power and water one evening of the stay for about 5 hours--so, no elevators, lights, flushable toilets, or a real plan for people who rely on electric medical devices at night. They did not comp any rooms or notify those organizing the conference that this would be happening even though they knew in advance of our arrival. Everything was under construction, so there was no bar, and all of the conference rooms had to be moved to different places last minute because the conference organizers were, once again, told last minute about these inconveniences. When I asked if they had a business center, they simply said, "No," looking quite puzzled about why someone--traveling for business--would even ask. I also asked for my bill to be emailed to me, but it never arrived. When I called to get it sent again, I spent 45 minutes on the phone, and their email would not go through. Instead of trying to figure out what they might be doing wrong, they kept asking me to check my junk mail. It was not in my junk mail. I then chatted with someone on the Hilton website for about 10 minutes, and that person was able to send me my bill with no problem. So this, too, seemed to be on the hotel's end. Just one frustration after another. Read less