Hilton Toronto

Toronto, Canada

The hotel

Hilton Toronto is seriously well-connected — it’s attached to the city’s popular PATH walkway, an underground labyrinth linking you to top downtown sights and forming the world’s largest subterranean shopping venue. If PATH’s 1,200-plus stores don’t satisfy your retail urges, you’re also an above-ground walk from hundreds of shops at Eaton Centre, along with that Toronto tourist must, CN Tower. They haven’t rested on their ‘location’ laurels here though: Hilton have made sure there’s plenty to return to after exploring, with a fitness room, indoor and outdoor pools, a sauna, and spacious modern guestrooms (some with complimentary Continental breakfast thrown in). If you’re just returning for dinner, you’ve got the steakhouse’s prime Midwestern beef and Tundra Restaurant’s Canadian styling and global dining to pick from — each chased with a cheeky post-dinner coffee from the hotel’s own branch of Starbucks®.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located in the heart of Toronto. Walking distance to the CN Tower and area attractions and connected to PATH system of underground tunnels around the city. Transfer time from Toronto Airport: 40 minutes.

Hotel information

600 rooms. All rooms with air-conditioning, TV with in-room movies*, telephone, WiFi access*, coffee maker, iron and board, in-room safe* and hairdryer. Hilton Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway beds* are available on request. This room type is also available with a Breakfast Included board basis.

Tundra Restaurant (open Mon-Fri for dinner and Lunch on Sat-Sun). Ruth's Chris Steakhouse (open daily for dinner and open for lunch on a Friday). Starbucks®. In-room dining*. Heated indoor and outdoor pool. 24-hour fitness centre. Gift shop and on-site convenience store. Laundry/valet service*. WiFi access* (CD$15 per day, payable locally, subject to change). Parking is charged at CA$40.00 per day (payable locally, subject to change).

*Denotes local charge.

Please note: Breakfast buffet is available at a supplement.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1358)
  • Very good (1375)
  • Average (590)
  • Poor (206)
  • Terrible (118)
Image of the Tripadvisor rating Excellent hotel experience

May 19, 2019 terryross519 London, Canada

My wife, myself and our two children recently stayed at this hotel during a visit to Toronto for a theatre performance of Dear Evan Hanson that my son and wife were attending. Our family really enjoyed our stay here very much. The hotel was only four blocks away from the Royal Alexandra Theatre which made parking much easier as we valet parked our… Read more
My wife, myself and our two children recently stayed at this hotel during a visit to Toronto for a theatre performance of Dear Evan Hanson that my son and wife were attending. Our family really enjoyed our stay here very much. The hotel was only four blocks away from the Royal Alexandra Theatre which made parking much easier as we valet parked our vehicle at the hotel. Our family really enjoyed the indoor / outdoor heated pool, we spent a lot of time there. We also really enjoyed the breakfast buffet at Tundra restaurant located in the hotel. Staff were very helpful and curious. Will definitely stay here again. Read less
Image of the Tripadvisor rating Excellent customer service!

May 18, 2019 Ann M McMinnville, Tennessee

We used our Hilton points for this location. Although we did not get an upgrade, they had other options. The front desk staff was helpful and very nice. Breakfast was very good, and should be an example for all other Hilton/Hampton locations. We were up high enough that the view was about as good as can be expected in a hotel surrounded by… Read more
We used our Hilton points for this location. Although we did not get an upgrade, they had other options. The front desk staff was helpful and very nice. Breakfast was very good, and should be an example for all other Hilton/Hampton locations. We were up high enough that the view was about as good as can be expected in a hotel surrounded by other high-rise buildings. We did not eat at this hotel except for breakfast. We walked to/from the train station. Read less
Image of the Tripadvisor rating Location, location, location - but less stellar customer service

May 18, 2019 luftburen Uppsala, Sweden

This is a typical North American Hilton with a great location including access to the pedestrian PATH system which is very convenient. The views are spectacular and location is good for tourism as well as business. We stayed for four nights as Hilton Diamonds on two separate bookings (1+3 nights). We informed the hotel the day before arrival and… Read more
This is a typical North American Hilton with a great location including access to the pedestrian PATH system which is very convenient. The views are spectacular and location is good for tourism as well as business. We stayed for four nights as Hilton Diamonds on two separate bookings (1+3 nights). We informed the hotel the day before arrival and the reply we got was ”We will keep you in the same room”. When we checked in just before midnight after a delayed flight, the promise of staying in the same room was granted only if we agreed to downgrade from the junior suite we had booked to the most basic room. The duty manager who intervened was very un-Hiltonish when dealing with this matter, like a machine he just said ”Technically, we did not say which kind of room you would stay in if we let you stay in the same room” without any excuses or eye contact. He also didn’t introduce himself. As we had booked the first night with points, he claimed an upgrade for that night was not possible. This is clearly not in line with other experiences we have had with upgraded points stays. Spending over two months per year in Hilton hotels does not automatically entitle us to free upgrades, but we could at least expect the hotel to keep promises they give. The junior suite we eventually moved into was spaciuos with a lovely view but it clearly needs some updates in the near future as it was quite well-worn. The USB charger in the bed lamp does not work unless the light is on which makes it useless for charging overnight. The executive lounge has a more modern decor with friendly staff. The breakfast there is very basic (no butter, no vegetables) and the two hour evening service has a decent spread of light appetizers. No evening service Fridays and Saturdays and for guests who are new to Hilton in the northern part of North America it is worth pointing out that alcohol always has to be paid for in the lounge (8.25 + tax for a bottle of domestic beer). Hilton Toronto is a decent hotel but loses one point due to the mess with the promise to stay in the same room and the not solution-oriented duty manager, who clearly is an outlier among the hundreds of friendly Hilton staff we interact with yearly. We will consider other options when returning to Toronto next time. Read less
Image of the Tripadvisor rating Good In Most ways

May 14, 2019 Logsandtwigs Launceston, Australia

This place is well located, staff pleasant though tried to get food on later return from outing and tried to get something Vegan. They offered absolutely nothing, until my partner asked them if they served fries which they did. With a substantial menu and to not offer a single vegan item of any quality is appalling. If you want Vegan in Toronto,… Read more
This place is well located, staff pleasant though tried to get food on later return from outing and tried to get something Vegan. They offered absolutely nothing, until my partner asked them if they served fries which they did. With a substantial menu and to not offer a single vegan item of any quality is appalling. If you want Vegan in Toronto, stay elsewhere or don't expect to eat here. Read less
Image of the Tripadvisor rating First rate hotel

May 12, 2019 VegasVick Bellmawr, New Jersey

The Hilton Toronto is an excellent hotel, centrally located near City Hall, between the downtown Financial and Entertainment districts. There is a subway stop nearby as well as direct access to the underground "Path" walkway system. The room was more than adequately large although the bathroom was surprisingly small but very nice. The TV screen… Read more
The Hilton Toronto is an excellent hotel, centrally located near City Hall, between the downtown Financial and Entertainment districts. There is a subway stop nearby as well as direct access to the underground "Path" walkway system. The room was more than adequately large although the bathroom was surprisingly small but very nice. The TV screen was the largest I've ever seen in a hotel. There are very good room amenities, including wi-fi , a refrigerator and even a handy mini-recycle bin. The bed was so comfy I was able to sleep well. I had a problem with the alarm clock which was immediately resolved by the staff, who were all outstandingly friendly and helpful. The only negative was the frequent emergency vehicle sirens on the street (my room was on the City Hall-facing side of the hotel). Otherwise it a quiet, comfortable hotel. I highly recommend. Read less