Holiday Inn Toronto Downtown Centre

Toronto, Canada

Virgin rating

Bar and Lounge
Standard Double Room
Carlton Restaurant
Caesar Spa
Bar and Lounge
Standard Double Room
Carlton Restaurant
Caesar Spa

The hotel

Offering a high standard of comfort in a great location, you’re close to Toronto’s many and varied attractions at this downtown hotel. After a busy day sightseeing, relax on the sun deck or swim a few lengths in the indoor heated pool. The Carlton is open for breakfast, lunch and dinner and is a cosy, casual place in which to really unwind. Before dinner, head to the Thirty Bar and Lounge for a glass or two of something delicious, it’s also great for a relaxing nightcap. Gourmet tea and coffee is served in the Coffee Zone, which has handy internet connection and is open from early morning ‘til late at night. There’s also no end of eateries close by, spoiling you for choice!

Amenities

  • Hot tub
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Great For A Base
  • Close to City Centre

Where is it

1-block from the Yonge Street subway stop and within 1.5 km of major attractions such as the Ontario Parliament Building, Royal Ontario Museum and CN Tower. Transfer time from Toronto International Airport: 45 minutes.

Hotel information

513 rooms on 23 floors in 1 building. All with air-conditioning, satellite TV with pay-per-view films, 2 telephones, WiFi access*, mini-bar, tea/coffee maker, safe, hairdryer and iron and board. Standard Rooms with 2 double beds or 1 king-size bed, sleeping maximum 4 adults or 2 adults and 2 children.

The Carlton (open for breakfast, lunch and dinner). Thirty Bar and Lounge. The Coffee Zone with internet connection*. Indoor swimming pool. Fitness centre. Limited room service*. Dry cleaning/laundry service*. Gift shop. Overnight parking CA$28 per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (407)
  • Very good (984)
  • Average (480)
  • Poor (168)
  • Terrible (117)
Image of the Tripadvisor rating worst hotel ever been

Nov 24, 2023 Izi H

horrible hotel , once we arrived the woman was so rude with us saying we did not have any booking , after we saw her our confirmation she did not even apologies , she said we have to pay a deposit for 4 days , we paid cash for our stay and for the deposit , s.he said once you will check out within one week you will receive your money back , has… Read more
horrible hotel , once we arrived the woman was so rude with us saying we did not have any booking , after we saw her our confirmation she did not even apologies , she said we have to pay a deposit for 4 days , we paid cash for our stay and for the deposit , s.he said once you will check out within one week you will receive your money back , has passed more than a month and this hotel after sending several emails, never replied and never send back our money , even when we did check out she charged 60 extra dollars for nothing she did not even know why we had to pay for that , but she said you must pay first and then complaint. rude people , bad attention , never recommend this place Read less
Image of the Tripadvisor rating Excellent location with everything you need

Nov 13, 2023 EmilyIsoleCourt Cardiff, United Kingdom

This Holiday Inn provides everything you need for a city break in an excellent location. Firstly the location is the main draw for the hotel- it's less than a block from the subway (College station) and also Streetcar stops. We found we got everywhere we needed super easily (it's also easy walking distance from many downtown attractions).… Read more
This Holiday Inn provides everything you need for a city break in an excellent location. Firstly the location is the main draw for the hotel- it's less than a block from the subway (College station) and also Streetcar stops. We found we got everywhere we needed super easily (it's also easy walking distance from many downtown attractions). Location-wise too there are so many amenities on the doorstep- a Shoppers (pharmacy) and Metro (supermarket) just up the street as well as many coffee shops and places to get food in the adjoining blocks. It is a busy area, but feels very safe for it (many students coming and going to the nearby university buildings). The hotel itself is well-maintained overall. It is a busy one, and one that's been there a while so some wear and tear around the edges but in our room nothing you'd class as an issue (more scuff marks and older furniture). The rooms are small but not tiny, for two of us, who only really used the room to sleep it was totally fine. Bathroom a decent size for this kind of room and very functional. As with most city hotels not loads of storage but we made it work. The TV occasionally didn't work properly but again we weren't using it a lot so didn't bother to raise it with the desk. The pool was also closed while we were there but they had some emergency repairs to carry out, so can't be helped. The customer service at the hotel was outstanding- we requested a room move (due to noise) and they could not have been more accommodating. We were also met with a friendly receptionist on check in (apologies I can't remember their name) who gave us information on where the subway was, stores etc. All in all a lovely stay. Read less
Image of the Tripadvisor rating Average at Best

Nov 12, 2023 Mark S Manitoba, Canada

Our first room was terrible,m. The air filter hate was open, exposing an air filter that was not cleaned in years - it was gross. Then the air conditioner began to leak soaking our carpet . Once we got a new room, it was better. Average hotel, but close to subway and Yonge Street. You pay for the location but otherwise it was average at best.
Image of the Tripadvisor rating Functional but not impressive

Nov 12, 2023 Boromir1234 San Francisco, California

This hotel was functional but not impressive for my business trip. My small room had laminate floors and one small window. The duvet on the bed was thin. The WiFi works well. I did not think the breakfast in the adjoining restaurant was worth paying for.
Image of the Tripadvisor rating You know what to expect, and you get it.

Nov 7, 2023 Gerry Z Woodbridge, Virginia

Great location, great rates. Boom. You can't go wrong with Holiday Inn. Clean. Convenient. Reasonable. They meet the standard and never miss. No surprises, no problems. Quiet rooms, quality linens, newer mattresses and refreshed furnishings. Their TV is better than mine. The housekeeper is a really sweet lady too.