Sheraton Centre Toronto

Toronto, Canada

Virgin rating

Standard 2 Queen Room
43 Down
Club Lounge
Standard King Room
Junior Suite
43 Down
Club Lougne
King Suite
Club Lounge
Club Lounge
King Suite
Dual Citizen
Fitness Centre
Nathan Phillips Square View
Lobby
Standard 2 Queen Room
43 Down
Club Lounge
Standard King Room
Junior Suite
43 Down
Club Lougne
King Suite
Club Lounge
Club Lounge
King Suite
Dual Citizen
Fitness Centre
Nathan Phillips Square View
Lobby

The hotel

A sleek, high-rise hotel in Toronto’s vibrant Downtown district, the Sheraton Centre offers upscale accommodation with a great range of amenities. Located in the heart of the business and entertainment district, the Sheraton Centre’s warm and comfortable lobby features a 2-acre waterfall garden which provides a definite feeling of space and serenity despite the hotel’s central location. It’s also home to Toronto’s largest year-round indoor/outdoor heated pool, complete with decking, sun loungers and a bubbling whirlpool. The fitness centre is open 24-hours and extensively equipped with everything you need to keep the body beautiful. However you spend your day, 43 Down is an intimate bar in which you can relax at the end of the day and catch up with friends and family over some sharing plates or a handcrafted cocktail.

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Close to City Centre

Where is it

In a fantastic Downtown location, just across the street from City Hall and connected to PATH, a vast underground shopping and walkway network.

Hotel information

1372 guest rooms on 43 floors. All with air-conditioning, flat-screen TV with pay-per-view films, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer, and iron and ironing board. 

Standard Guest Rooms feature either 1 queen-size bed, 1 king-size bed, or 2 queen-size beds, sleeping maximum 4 people.

Deluxe Guest Rooms offer city views, with 1 king-size bed, sleeping maximum 3 people.

Nathan Phillips View Rooms with either 1 king-size bed, or 2 queen-size beds, sleeping maximum 4 people.

Junior Suites with a separate seating area, and either 1 king-size bed or 1 queen-size bed, sleeping maximum 3 people.

Suites are larger in size, featuring a separate seating area with sofa bed, and 1 king-size bed, sleeping maximum 3 people.

Club Lounge rooms and suites feature access to the 43rd floor Sheraton Lounge for 2 people per room, which offers additional benefits such as free WiFi, complimentary continental breakfast, and selected refreshments throughout the day. 

43 Down (intimate bar serving locally inspired light bites and handcrafted cocktails). Dual Citizen (offering a selection of all-day items as well as grab-and-go offerings). 

Indoor/Outdoor heated pool. 24-hour fitness centre. 

WiFi access*. 24-hour room service*. 

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1306)
  • Very good (877)
  • Average (272)
  • Poor (91)
  • Terrible (92)
Image of the Tripadvisor rating Great Service by Reception Staff

Nov 29, 2023 danimax777

I made an error in my reervation date with the Sheraton Centre Toronto. Despite the hotel being full to capacity Fariba at the front desk helped arrange alternative accomodation plans at thd hotel. We were too tired snd cold to look for snother hotel. She was very patient and professional. We were given a room with 2 roll over single beds that… Read more
I made an error in my reervation date with the Sheraton Centre Toronto. Despite the hotel being full to capacity Fariba at the front desk helped arrange alternative accomodation plans at thd hotel. We were too tired snd cold to look for snother hotel. She was very patient and professional. We were given a room with 2 roll over single beds that were quite comfortable. The staff was very helpful and acvomodating. Lobby full of life and international feel. Read less
Image of the Tripadvisor rating Great As Always!

Nov 24, 2023 Collectnstuff Ontario, Canada

Everything was great from start to finish. Staff are friendly and welcoming. Room was always clean and comdortable. The hotel is well kept, everyone looks proffessional, there is nothing negative that i can think of. I stay here several times a year and its always great!
Image of the Tripadvisor rating Large, overrun hotel with little appeal

Nov 21, 2023 VoyageurW Hong Kong, China

I had no idea that this was a large conference hotel and was caught up with a large number of people checking in and the lobby being always jam packed. Other than the doorman being extremely friendly, every one else were too busy to care and preferred to ignore customers or make them wait for a long time. This was the case at check-in. I fared no… Read more
I had no idea that this was a large conference hotel and was caught up with a large number of people checking in and the lobby being always jam packed. Other than the doorman being extremely friendly, every one else were too busy to care and preferred to ignore customers or make them wait for a long time. This was the case at check-in. I fared no better at check-out at 5 am when there was no one. The agent closest to me was apparently too busy and waved me off to another agent. The junior suite I had was non-descript with the bathroom being extremely tight. I could hear everything from the hallway and the neighbors across the hall when they opened their door to let guests in. The club lounge was also very crowded with very little staff available. Alcoholic drinks are not free. There were a few canapes to snack on in the evening but not a large spread. While the decor was fresh and modern, I found the food and drinks to be lacking. Read less
Image of the Tripadvisor rating Just fine

Nov 14, 2023 JDM54 Truro, Canada

It's been over 25 years since I stayed here, and the hotel seems to have improved. What I recall was a tired, downtown hotel (we were staying there for a business conference) with adequate amenities. Just a few weeks ago, we were in Toronto for a concert and so stayed here for expedience. Check in was easy, and the clerk called up to the room… Read more
It's been over 25 years since I stayed here, and the hotel seems to have improved. What I recall was a tired, downtown hotel (we were staying there for a business conference) with adequate amenities. Just a few weeks ago, we were in Toronto for a concert and so stayed here for expedience. Check in was easy, and the clerk called up to the room after we checked in to make sure all our expectations were met - a nice touch. The rooms were wonderful, with a nice comfortable king sized bed. Bathroom was very clean and the shower is terrific. I would definitely recommend the Sheraton Centre f you need to be in downtown Toronto. Read less
Image of the Tripadvisor rating 43 Down Bar Excellent

Nov 13, 2023 486channap Colombo, Sri Lanka

43 Down bar is excellent place to have a drink,especially on Friday evening. Amazing environment with dark lights in the bar area. Had a couple of drinks spending few hours to relax after busy work schedule. The olive with garlic appetizer that we requested was nice with Gin and Ice.