Sheraton Centre Toronto

Toronto, Canada

The hotel

A sleek, high-rise hotel in Toronto’s vibrant Downtown district, the Sheraton Centre offers upscale accommodation with a great range of amenities. Located in the heart of the business and entertainment district, the Sheraton Centre’s warm and comfortable lobby features a 2-acre waterfall garden which provides a definite feeling of space and serenity despite the hotel’s central location. It’s also home to Toronto’s largest year-round indoor/outdoor heated pool, complete with decking, sun loungers and a bubbling whirlpool. The fitness centre is open 24-hours and extensively equipped with everything you need to keep the body beautiful. Alternatively, head to Senses Spa and indulge in a soothing treatment or two. BnB is a contemporary bistro and bar, serving breakfast, lunch and dinner. In the mornings, BnB offers breakfast classics like blueberry pancakes and grilled ham and eggs. Diners can order à la carte or indulge at BnB’s extensive breakfast buffet. In the evening, BnB’s expansive bar, becomes a focal point of the space, proudly serving the best local beers and boutique wines, innovative cocktails, and retro floats and malts.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Room Service
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In a fantastic Downtown location, just across the street from City Hall and connected to PATH, a vast underground shopping and walkway network.

Hotel information

1372 guest rooms on 43 floors. All with Sheraton Sweet Sleeper™ bed, air-conditioning, satellite TV with pay-per-view films, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer and iron and board. Traditional Guest Room with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms with complimentary bottled water, newspapers and in-room bathrobes as well as exclusive access to the private Club Lounge on the 43rd floor, offering stunning city views and daily complimentary deluxe Continental breakfast and evening hors d'oeuvres. Rooms with 1 king-size bed, 1 double bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

BnB Bistro and Bar ('Burgers and Beyond', open for breakfast, lunch and dinner), Link Cafe (open for breakfast, lunch, coffee). Quinn's Steakhouse and Irish Bar (open weekdays’ for lunch, dinner daily), Shopsy's Deli (open 7 days a week), Club Lounge Dining (open for breakfast and dinner). Outdoor/indoor heated swimming pool, sundeck, hot tub, sauna, seasonal pool bar. 24-hour fitness centre. Senses Spa & Massage Clinic*. 24-hour room service*. Laundry/dry cleaning service*. Valet parking approx CA$50 plus tax per day (payable locally, subject to change).

WiFi access* (CA$15 daily payable locally, subject to change)

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1098)
  • Very good (783)
  • Average (218)
  • Poor (53)
  • Terrible (46)
Image of the Tripadvisor rating Some issues

Jun 26, 2019 Tosanel San Diego, California

The hotel room was nice and clean. Somewhat centrally located. Couple of nice, but pricey, restaurants in the hotel. I picked this hotel because it was connected to the PATH which is a series of underground paths or tunnels filled with shops, restaurants, etc. You can get around the entire city on PATH which is amazing and came in handy since it… Read more
The hotel room was nice and clean. Somewhat centrally located. Couple of nice, but pricey, restaurants in the hotel. I picked this hotel because it was connected to the PATH which is a series of underground paths or tunnels filled with shops, restaurants, etc. You can get around the entire city on PATH which is amazing and came in handy since it rained when we were there. However, the hotel is in the middle of a busy city so it was noisy, even on the 40th floor. Valet parking is available in front of the hotel but traffic is insane so difficult to navigate in and out. There is a self park underground structure across the street which is difficult to get to and the staff did not provide very good instructions, despite me having called ahead and asking a valet when we arrived because we couldn’t find it. We crossed the busy street with our luggage before finding out later we could use the underground PATH to access the hotel from parking. Lastly, there was some kind of loud and consistent noise which sounded like a subway or train. We could only guess it was the elevators despite the fact that our room was really not that close to them. I’m a light sleeper so I had to wear my earplugs all night. Read less
Image of the Tripadvisor rating Lovely Hotel

Jun 23, 2019 Karen C Newfoundland and Labrador, Canada

This is a lovely hotel. Great location, super comfortable bed and pillows, great views, etc. We stayed here 3 nights while my husband was attending a conference nearby. My only complaint is that we had a wheelchair accessible room and while the bathroom was huge and roomy, the room was a bit on the small side. My husband couldn't even get to the… Read more
This is a lovely hotel. Great location, super comfortable bed and pillows, great views, etc. We stayed here 3 nights while my husband was attending a conference nearby. My only complaint is that we had a wheelchair accessible room and while the bathroom was huge and roomy, the room was a bit on the small side. My husband couldn't even get to the desk because the bed was in the way! We managed to move the bed a little bit so he could squeeze in to the desk (no small feat because it was on a very heavy base). No mini-fridge but they brought us up one when we asked. There was a robe in the room too which was nice. We arrived on the day of the Raptor's parade so you can imagine that it was quite crazy but we were checked in quickly. Very friendly staff. Read less
Image of the Tripadvisor rating Work trip

Jun 21, 2019 missrose80 Ottawa, Canada

I stayed here while on course for work. Location is central to the financial district and there’s options to take the underground shopping tunnels when it’s raining. I had a two queen room that had a view of city hall. Room was quite clean, room service was friendly. It could do with a refresh of the washrooms but you really can’t do much better… Read more
I stayed here while on course for work. Location is central to the financial district and there’s options to take the underground shopping tunnels when it’s raining. I had a two queen room that had a view of city hall. Room was quite clean, room service was friendly. It could do with a refresh of the washrooms but you really can’t do much better for the price in downtown Toronto. Not a 5/5 but not a bad option at all. Read less
Image of the Tripadvisor rating There for the Raptors Championship Parade!

Jun 19, 2019 fadjah Ajax, Canada

We live 35 min away but wanted to spend the night downtownn with the kids for the Raptors Parade the next morning. Upon arrival, we noticed there was no fridge in the room and 3 towels instead of 4. We called front desk and they immediately brought everything up and plugged the fridge. Nice hotel but I wished there was a hot tub. The… Read more
We live 35 min away but wanted to spend the night downtownn with the kids for the Raptors Parade the next morning. Upon arrival, we noticed there was no fridge in the room and 3 towels instead of 4. We called front desk and they immediately brought everything up and plugged the fridge. Nice hotel but I wished there was a hot tub. The indoor/outdoor pool is nice and was heated. I usually don't sleep well in hotel because of the dry air but I had a good night sleep there. After check out, we were also able to leave our luggage in a storage room and pick them up later that day. I recommend this hotel. Read less
Image of the Tripadvisor rating Excellent Service and Amenities

Jun 18, 2019 lcd44 London, Ontario

Parking - a bit confusing, jammed at the entrance with cabs etc, but valet only ($$) so parked in the public indoor lot at the Four Seasons Centre for the Performing Arts across the street (enter off York St), it's a quick walk. Fantastic service from every hotel rep we encountered. The management of a fire alarm late at night was phenomenal.… Read more
Parking - a bit confusing, jammed at the entrance with cabs etc, but valet only ($$) so parked in the public indoor lot at the Four Seasons Centre for the Performing Arts across the street (enter off York St), it's a quick walk. Fantastic service from every hotel rep we encountered. The management of a fire alarm late at night was phenomenal. Announcements were regular and clear, updating guests on the p.a. system of what was going on - truly appreciated that the hotel was on top of this. Room with view of Nathan Phillips Square was great! Coffee shop in the lobby was great; restaurant in lobby pretty basic - good for pub food and drink; pool area with patio, indoor/outdoor seating areas was superb. An exceptional property, would definitely stay again! Read less