Sheraton Centre Toronto

Toronto, Canada

The hotel

A sleek, high-rise hotel in Toronto’s vibrant Downtown district, the Sheraton Centre offers upscale accommodation with a great range of amenities. Located in the heart of the business and entertainment district, the Sheraton Centre’s warm and comfortable lobby features a 2-acre waterfall garden which provides a definite feeling of space and serenity despite the hotel’s central location. It’s also home to Toronto’s largest year-round indoor/outdoor heated pool, complete with decking, sun loungers and a bubbling whirlpool. The fitness centre is open 24-hours and extensively equipped with everything you need to keep the body beautiful. Alternatively, head to Senses Spa and indulge in a soothing treatment or two. BnB is a contemporary bistro and bar, serving breakfast, lunch and dinner. In the mornings, BnB offers breakfast classics like blueberry pancakes and grilled ham and eggs. Diners can order à la carte or indulge at BnB’s extensive breakfast buffet. In the evening, BnB’s expansive bar, becomes a focal point of the space, proudly serving the best local beers and boutique wines, innovative cocktails, and retro floats and malts.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Room Service
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In a fantastic Downtown location, just across the street from City Hall and connected to PATH, a vast underground shopping and walkway network.

Hotel information

1372 guest rooms on 43 floors. All with Sheraton Sweet Sleeper™ bed, air-conditioning, satellite TV with pay-per-view films, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer and iron and board. Traditional Guest Room with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms with complimentary bottled water, newspapers and in-room bathrobes as well as exclusive access to the private Club Lounge on the 43rd floor, offering stunning city views and daily complimentary deluxe Continental breakfast and evening hors d'oeuvres. Rooms with 1 king-size bed, 1 double bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

BnB Bistro and Bar ('Burgers and Beyond', open for breakfast, lunch and dinner), Link Cafe (open for breakfast, lunch, coffee). Quinn's Steakhouse and Irish Bar (open weekdays’ for lunch, dinner daily), Shopsy's Deli (open 7 days a week), Club Lounge Dining (open for breakfast and dinner). Outdoor/indoor heated swimming pool, sundeck, hot tub, sauna, seasonal pool bar. 24-hour fitness centre. Senses Spa & Massage Clinic*. 24-hour room service*. Laundry/dry cleaning service*. Valet parking approx CA$50 plus tax per day (payable locally, subject to change).

WiFi access* (CA$15 daily payable locally, subject to change)

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1141)
  • Very good (802)
  • Average (221)
  • Poor (54)
  • Terrible (52)
Image of the Tripadvisor rating Soulless Hotel

Aug 20, 2019 dj_lovesholidays Bristol, United Kingdom

The hotel lacks ambience and feels more like an airport than a hotel with the numerous escalators in the lobby and the soulless restaurants. It is a convenient hotel though as the Eaton Centre is across the Road and it was only an easy eight minute walk to Union Station. The room itself were clean and had a nice bathroom with a proper shower and… Read more
The hotel lacks ambience and feels more like an airport than a hotel with the numerous escalators in the lobby and the soulless restaurants. It is a convenient hotel though as the Eaton Centre is across the Road and it was only an easy eight minute walk to Union Station. The room itself were clean and had a nice bathroom with a proper shower and glass screen. The beds were comfortable too. We used the pool which was very busy but nice. It was a shame that the route from Richmond tower to get to the pool on level 3 had very tatty decor. Overall, I would never stay here again as I think you definitely could get better value for money elsewhere. Read less
Image of the Tripadvisor rating Disappointing overall as a Sheraton but great location

Aug 18, 2019 Holy_Innocent Brampton, Canada

Can't beat their location for being central to the best attractions and activities of downtown from the lake front to CN Tour, Eaton Centre, Art Gallery, ROM, theatres, etc. Rooms are standard high quality appointment, but there were missing amenities in the room and calls to reception or housekeeping took forever to answer (on hold many minutes)… Read more
Can't beat their location for being central to the best attractions and activities of downtown from the lake front to CN Tour, Eaton Centre, Art Gallery, ROM, theatres, etc. Rooms are standard high quality appointment, but there were missing amenities in the room and calls to reception or housekeeping took forever to answer (on hold many minutes) and hours to fix. Not very responsive. The worst part was the Executive Lounge ... it is a regular zoo at breakfast and evening time. It is the first lounge in the world where I experienced a line-up just to get in because of over crowding ... what a major turn off. Server staff only seemed interested to do what was needed to get a tip. After breakfast, only coffee and water are available for comp drinks (including evening). Bar prices at the lounge are sinful. There should be happy hour prices with evening hors d'oeuvres. Value is not there for room rates charged. Would not return especially because of problems in the Executive lounge. Read less
Image of the Tripadvisor rating Wished we had booked our entire stay here!

Aug 18, 2019 Sherpa52065895426

Very nice hotel, centrally located; next to the Toronto sign and a block off Eaton Centre Shopping mall. We booked a two queen bed room. The beds were comfortable and the room was quiet. We were able to check in an hour early and get a 1 hour late checkout for no extra charge. Staff were friendly and helpful.
Image of the Tripadvisor rating Wow - loved it

Aug 14, 2019 Jacobcrew Hervey Bay, Australia

We only stayed for two nights on our way to Niagara Falls. This was our first time to Toronto and we arrived late after flying in from LA. The hotel is really great, we had an amazing room on a high level and enjoyed wonderful views out to Neil Pearson Park. On our first night, there was a fire alarm however the hotel managed the situation very… Read more
We only stayed for two nights on our way to Niagara Falls. This was our first time to Toronto and we arrived late after flying in from LA. The hotel is really great, we had an amazing room on a high level and enjoyed wonderful views out to Neil Pearson Park. On our first night, there was a fire alarm however the hotel managed the situation very well. We were told over intercom to stay in our room and the updates were informative and regular. The situation was over in about 20 mins or so and we were able to go back to sleep with no harm done. The hotel is well appointed with bars, restaurants and easy access to an underground shopping mall! We had access to the club room with amazing views over the city. Great for breakfast and evening drinks. On our last night in Toronto there was a fireworks display right outside our window. An amazing sight we will never forget as we watched the night light up in the middle of the city. Read less
Image of the Tripadvisor rating Excellent stay on a Saturday night!

Aug 13, 2019 OrangeandBlue33 Champaign, Illinois

The location was perfect for my wife and I to explore the city while walking. It's a short walk to many interesting places, which was great. The room we were given was on the corner facing North which provided a fantastic view. The staff was very friendly and helpful. They stored our bags as we arrived early and then gave a call to my cell… Read more
The location was perfect for my wife and I to explore the city while walking. It's a short walk to many interesting places, which was great. The room we were given was on the corner facing North which provided a fantastic view. The staff was very friendly and helpful. They stored our bags as we arrived early and then gave a call to my cell when the room was ready. We found that the Hotel and the room was very clean. The room and bed was comfortable. Overall, a highly recommended place to stay! Read less