The Westin Harbour Castle

Toronto, Canada

Virgin rating

Toula Italian Panoramic Restaurant
Lakeview Guest Room
Traditional Guest Room
Junior Suite
Harbour Coffee Bar
Mizzen Restaurant
Toula Italian Panoramic Restaurant
Lakeview Guest Room
Traditional Guest Room
Junior Suite
Harbour Coffee Bar
Mizzen Restaurant

The hotel

A luxurious, landmark waterfront hotel, Westin ensures your every comfort is met at the Harbour Castle. Beautifully appointed guest rooms with Westin’s signature Heavenly Bed and Bath offer a welcome retreat at the end of a busy day spent sightseeing. There’s also a heated indoor swimming pool in which to wallow and the WESTIN Workout Gym, overlooking the picturesque Toronto Islands — enough to inspire anyone to take to the treadmill! Afterwards, recline in the whirlpool or, if you’ve still energy to spare, perhaps a game of tennis or squash may tempt you. There are plenty of restaurants close by but highly recommended are both the hotel’s eateries. The Mizzen serves exquisite à la carte dishes alongside a very tempting buffet. The SuperFoods menu features revitalizing dishes made from healthy ingredients rich in nutrients, antioxidants and delicious taste so you can feel energized and at your best all day. If you're looking for something a bit more chilled, retire to the Chartroom Bar and Lounge where you can grab a local brew and a range of dishes, throughout the day.

Amenities

  • Tennis
  • Kids Club
  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Laundry Service
  • Restaurant
  • Room Service
  • Swimming Pool
  • Close to City Centre

Where is it

In Downtown Toronto, overlooking the shores of Lake Ontario, only steps away from the Downtown Core via the PATH, Toronto's underground covered walkway.

Hotel information

977 rooms on 35 floors. All feature a Westin Heavenly Bed®, air-conditioning, LCD TV with premium channels and pay per view films, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer, bath robe, slippers, iron and ironing board, and mini fridge. 

Standard Guest Rooms feature city views with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Lake View rooms feature a balcony overlooking the water, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

Corner King Rooms featuring sweeping panoramic views of Lake Ontario, seating area with sofa, and 1 king-size bed, sleeping maximum 3 adults.

The Mizzen Restaurant (à la carte and buffet options, open for breakfast). Harbour coffee bar. Chartroom Bar and Lounge (lobby bar open daily for cocktails, local brews, and innovative dishes).

Indoor heated swimming pool and whirlpool. 24-hour WESTIN Workout Fitness Studio. Sauna and steam room. Rooftop tennis court (open seasonally). Indoor squash court. Westin Family Club (featuring mini bowling, board games, and games consoles - temporarily closed). RunWestin® programme.

Laundry/dry cleaning service*. Concierge available. 24-hour in-room dining available*. Overnight self-parking C$40 plus tax per night (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge

Please note: the property's south tower has closed for renovations which are expected to last for the next year. Guests will not be accommodated in this tower and the lobby and public areas are not impacted.​

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2149)
  • Very good (2043)
  • Average (820)
  • Poor (305)
  • Terrible (200)
Image of the Tripadvisor rating Westin Wow's!!

Nov 29, 2023 carrj2021

The Westin always makes me feel at home. From the front desk help with Jennifer J and room service, even the Fantastic Buffet at Breakfast and the custom omelets..Wow.. I can't wait to come again. In the case of the parking scene...Only made great by the likes of Dennis and Sammy..Oh and the rollaway cots...Probably the best I have ever slept… Read more
The Westin always makes me feel at home. From the front desk help with Jennifer J and room service, even the Fantastic Buffet at Breakfast and the custom omelets..Wow.. I can't wait to come again. In the case of the parking scene...Only made great by the likes of Dennis and Sammy..Oh and the rollaway cots...Probably the best I have ever slept on..The views are spectacular. Read less
Image of the Tripadvisor rating Doorman will try to Nickle and dime you

Nov 23, 2023 antgonzales4 Kihei, Hawaii

Hotel was beautiful. However the doorman in the morning wanted to charge me $10 to wait for my family to come down. I was a doorman myself and would never charge someone to wait for their family. Mind you I was the only person at valet. Disappointing.
Image of the Tripadvisor rating Parking is not Guaranteed with your reservation!

Nov 13, 2023 Al R

The Westin Harbour Castle, Toronto Al Robinson 1/5 We were excited to be staying at the Harbour Castle but when we arrived in our Jeep, we were told it was an oversized vehicle and we would have to find public parking somewhere else. This was 3:20 in the afternoon. The manager told us that the hotel has 900 rooms and only 200 parking spots. He… Read more
The Westin Harbour Castle, Toronto Al Robinson 1/5 We were excited to be staying at the Harbour Castle but when we arrived in our Jeep, we were told it was an oversized vehicle and we would have to find public parking somewhere else. This was 3:20 in the afternoon. The manager told us that the hotel has 900 rooms and only 200 parking spots. He further told us that reservations are for rooms and do not guarantee parking. Would have been nice to know in advance. They would not do anything to assist us but offered to pay for public parking once we found it. This was terrible service and we were made to feel very unwanted. Being a Bonvoy Elite member... truly didn't matter so, i called the ROYAL YORK booked in there and left the poor service of the Harbour Castle. No problem parking our apparently oversized Jeep there.... make sure you know that parking is not guaranteed when you book your stay at the Harbour Castle ... btw for the Hockey Hall of Fame induction ceremonies, Royal York is a better option as you can travel totally underground to the hall. Read less
Image of the Tripadvisor rating Comfortable stay - mostly.

Nov 9, 2023 StewartsVacation

We had a fabulous room on the 9th floor with a view overlooking the Toronto Islands. The room and bathroom were spacious, very comfortable and spotless. The body wash, shampoo and conditioner were in refillable containers in the shower. Body lotion and mouth wash were also provided, as well as complimentary bottled water. The Sleep Well lavender… Read more
We had a fabulous room on the 9th floor with a view overlooking the Toronto Islands. The room and bathroom were spacious, very comfortable and spotless. The body wash, shampoo and conditioner were in refillable containers in the shower. Body lotion and mouth wash were also provided, as well as complimentary bottled water. The Sleep Well lavender balm was a nice touch! Great to have coffee and tea making facilities. The buffet breakfast offered a range of food choices. Our only problem was with the elevators (hence not a 5 star rating). It was an absolute fiasco trying to get down to meet in the lobby at 7.45a.m. After waiting 15 mins, our only option was to go up to the 30-something floor, and then back down in a crowded elevator via every floor, saying "sorry full". Most unpleasant. Read less
Image of the Tripadvisor rating Do not stay for Business - WIFI is terrible

Oct 29, 2023 cutecdnchick Los Angeles, California

Stayed a week for work, but couldn't work In the room, wasted so much time trying to connect. And it wasn't just me, the other traveling with me In an another room on a different floor also couldn't connect. I shouldn't have to go to the lobby to work. And even the lobby was spotty. They give a number for support, but they can't do anything. … Read more
Stayed a week for work, but couldn't work In the room, wasted so much time trying to connect. And it wasn't just me, the other traveling with me In an another room on a different floor also couldn't connect. I shouldn't have to go to the lobby to work. And even the lobby was spotty. They give a number for support, but they can't do anything. Left multiple messages w/management and no one bothered to call back which just made me more upset. Every room service order was delivered wrong and often sat on hold for 10-15 minutes to even put an order In. I will be traveling more to Toronto for work but would not stay here again....it used to be my go-to spot, location and views are great. But In 2023, WIFI should be a no brainer - get a new system Westin - shameful. Read less