The Westin Harbour Castle

Toronto, Canada

The hotel

A luxurious, landmark waterfront hotel, Westin ensures your every comfort is met at the Harbour Castle. Beautifully appointed guest rooms with Westin’s signature Heavenly Bed and Bath offer a welcome retreat at the end of a busy day spent sightseeing. There’s also a heated indoor swimming pool in which to wallow and the WESTIN Workout Gym, overlooking the picturesque Toronto Islands — enough to inspire anyone to take to the treadmill! Afterwards, recline in the whirlpool or, if you’ve still energy to spare, perhaps a game of tennis or squash may tempt you. There are plenty of restaurants close by but highly recommended are both the hotel’s eateries. The Mizzen serves exquisite à la carte dishes alongside a very tempting buffet. Our SuperFoods menu features revitalizing dishes made from healthy ingredients rich in nutrients, antioxidants and delicious taste so you can feel energized and at your best all day. On the 38th floor, with panoramic views of the city and the lake, is Toula Restaurant and Bar, one of North America’s premier culinary destinations. Sit back and admire the views as you feast on gourmet Italian cuisine and fine wine.

Amenities

  • Bar
  • Swimming Pool
  • Kids Club
  • Room Service
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Tennis
  • Restaurant

Where is it

In Downtown Toronto, overlooking the shores of Lake Ontario, only steps away from the Downtown Core via the PATH, Toronto's underground covered walkway.

Hotel information

977 rooms on 35 floors. All feature lake or city views and have a Westin Heavenly Bed®, air-conditioning, satellite TV with premium channels and pay per view films, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer and iron and board. Traditional Guest Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

The Mizzen Restaurant (à la carte and buffet options, open for breakfast), Toula Restaurant and Bar (Italian cuisine, with 360 panoramic views, open for lunch, dinner and Sunday brunch), Harbour coffee bar. Chartroom Bar and Lounge. Indoor heated swimming pool and whirlpool. Seasonal sundeck. European-style Spa*. 24-hour complimentary access to WESTIN Workout Fitness Studio. Sauna and steam room. Rooftop tennis court. Squash and basketball courts. Yoga, Aquafit and Bootcamp classes available*. Westin Kids' Club* (5-12 years). Laundry/dry cleaning service*. Concierge available. 24-hour in-room dining available*. Complimentary shuttle service to surrounding area. Overnight self-parking C$35 or Valet parking C$50, plus tax per night (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2099)
  • Very good (2005)
  • Average (799)
  • Poor (286)
  • Terrible (177)
Image of the Tripadvisor rating Great hotel and fantastic staff

Oct 20, 2021 Edwin F Calgary, Canada

We stayed at the Westin Harbour Castle for four nights. All the staff that we had dealings with were extremely courteous, helpful and friendly. Our room was clean and the bed comfortable. Because of covid some services were limited but overall we had a great stay.
Image of the Tripadvisor rating Wound not recommend

Oct 18, 2021 Discover56065599528 Vancouver, Canada

For a Westin, I was really surprised at the lack of service and how run down the hotel was. The rooms smelled musty and the carpets could use some cleaning. The pillows were extremely old and lumpy. The bed side tables were dusty and dirty. We stayed 3 nights and because of covid they don’t clean or restock the rooms (understandable). However, the… Read more
For a Westin, I was really surprised at the lack of service and how run down the hotel was. The rooms smelled musty and the carpets could use some cleaning. The pillows were extremely old and lumpy. The bed side tables were dusty and dirty. We stayed 3 nights and because of covid they don’t clean or restock the rooms (understandable). However, the garbages were overflowing and they gave you no bags to bag your garbage up. Ended up putting some in a bag we found outside the room, where it sat for almost the whole day before someone got rid of it. We attempted to use the hotel room phone multiple times to call the front desk, no answer. Had to use my personal phone to call long distance down to front desk and request new towels and coffee. An hour later and it never came. I call back and the supplies come 30 min later. And they brought decaf coffee. The coffee maker is some old, dirty sunbeam machine. And to top it all off, I received a bill and multiple credit card charges for daily parking even though we didn’t have a car or use it. Finding their email online is next to impossible so now I’ll have to call and have the charges reversed. I would spend a bit extra to stay somewhere cleaner and with better service. Really not impressed with this Westin. Read less
Image of the Tripadvisor rating Great hotel and great location!

Oct 16, 2021 Kelly J Barrie

We stayed here for one night after going to the baseball game at the Rogers center. Location is great and the room was beautiful. I had a corner room piecing out to water which was spectacular! The service in the hotel is excellent and check in was Quick and easy with the help of Bin Sadoon. The breakfast buffet is excellent! We can’t wait to go… Read more
We stayed here for one night after going to the baseball game at the Rogers center. Location is great and the room was beautiful. I had a corner room piecing out to water which was spectacular! The service in the hotel is excellent and check in was Quick and easy with the help of Bin Sadoon. The breakfast buffet is excellent! We can’t wait to go back! Read less
Image of the Tripadvisor rating Toronto getaway

Oct 13, 2021 L3743YCrickp

Went up for my birthday and spent 2 nights in this hotel. It was undergoing some construction in the parking/entrance area but the Valets had it under control. Very helpful getting us parked and into the lobby. On checking in we were a bit early and the room wasn’t ready, we expected that and checked our luggage. The front desk clerk, Gerry, was… Read more
Went up for my birthday and spent 2 nights in this hotel. It was undergoing some construction in the parking/entrance area but the Valets had it under control. Very helpful getting us parked and into the lobby. On checking in we were a bit early and the room wasn’t ready, we expected that and checked our luggage. The front desk clerk, Gerry, was more than helpful. When our room was t ready he asked if we wanted to change to another room, but we declined. He then called housekeeping and told them to put priority on our room. Upon finding out we were there for a birthday celebration he gave us a free breakfast in the Mizzen restaurant. With my ID in front of him to check in he could see it was true. Once in the room we found no hand towels, just facecloths and bath towels. But one phone call and we had some on our doorstep very quickly. The two nights we spent there were nice. The lobby was very spacious and elegant, the elevators were quick and rooms are very nice. We were very happy with our stay and would go back again. Read less
Image of the Tripadvisor rating Great hotel with amazing staff

Oct 11, 2021 JacobG2002

I stayed at the Westin for 18 days in Sept/Oct and I had a really nice stay. The facilities in the hotel are very good and I was able to eat breakfast in the hotel and have dinner as well on some days! Not only that but the health center was really nice too. I only used the treadmills once, but did use the weight room 4 or 5 times. I didnt use… Read more
I stayed at the Westin for 18 days in Sept/Oct and I had a really nice stay. The facilities in the hotel are very good and I was able to eat breakfast in the hotel and have dinner as well on some days! Not only that but the health center was really nice too. I only used the treadmills once, but did use the weight room 4 or 5 times. I didnt use the pool though as due to covid you have to book that in advance and I didnt feel like doing that. The staff were incredibly helpful. Big thanks to CATHERINE who often showed me to my seat at breakfast. She helped point to me to places of interest around the city and gave me a map to help get around which was really helpful. All the staff at breakfast were so kind and helpful and I'm very grateful for that. I didnt have any issues while staying here. The only slight problem was that my room key wouldn't unlock the door to the gym for some reason, but I went to front desk and spoke to a man who immediately gave me a replacement card that worked perfectly after that! Would stay again! Read less