The Westin Harbour Castle

Toronto, Canada

The hotel

A luxurious, landmark waterfront hotel, Westin ensures your every comfort is met at the Harbour Castle. Beautifully appointed guest rooms with Westin’s signature Heavenly Bed and Bath offer a welcome retreat at the end of a busy day spent sightseeing. There’s also a heated indoor swimming pool in which to wallow and the WESTIN Workout Gym, overlooking the picturesque Toronto Islands — enough to inspire anyone to take to the treadmill! Afterwards, recline in the whirlpool or, if you’ve still energy to spare, perhaps a game of tennis or squash may tempt you. There are plenty of restaurants close by but highly recommended are both the hotel’s eateries. The Mizzen serves exquisite à la carte dishes alongside a very tempting buffet. Our SuperFoods menu features revitalizing dishes made from healthy ingredients rich in nutrients, antioxidants and delicious taste so you can feel energized and at your best all day. On the 38th floor, with panoramic views of the city and the lake, is Toula Restaurant and Bar, one of North America’s premier culinary destinations. Sit back and admire the views as you feast on gourmet Italian cuisine and fine wine.

Amenities

  • Bar
  • Swimming Pool
  • Kids Club
  • Room Service
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Tennis
  • Restaurant

Where is it

In Downtown Toronto, overlooking the shores of Lake Ontario, only steps away from the Downtown Core via the PATH, Toronto's underground covered walkway.

Hotel information

977 rooms on 35 floors. All feature lake or city views and have a Westin Heavenly Bed®, air-conditioning, satellite TV with premium channels and pay per view films, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer and iron and board. Traditional Guest Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

The Mizzen Restaurant (à la carte and buffet options, open for breakfast), Toula Restaurant and Bar (Italian cuisine, with 360 panoramic views, open for lunch, dinner and Sunday brunch), Harbour coffee bar. Chartroom Bar and Lounge. Indoor heated swimming pool and whirlpool. Seasonal sundeck. European-style Spa*. 24-hour complimentary access to WESTIN Workout Fitness Studio. Sauna and steam room. Rooftop tennis court. Squash and basketball courts. Yoga, Aquafit and Bootcamp classes available*. Westin Kids' Club* (5-12 years). Laundry/dry cleaning service*. Concierge available. 24-hour in-room dining available*. Complimentary shuttle service to surrounding area. Overnight self-parking C$35 or Valet parking C$50, plus tax per night (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2052)
  • Very good (1981)
  • Average (786)
  • Poor (275)
  • Terrible (164)
Image of the Tripadvisor rating Bad bad service!

Nov 20, 2019 zfamilybcai Long Grove, Illinois

After waiting 10 minutes to try to check in, when in was finally waited on for my business reservation the clerk indicated the reservation was in my husbands name and without him there I couldn’t check in. I go to Toronto on business 3-4 times her month and had stayed at the hotel, when closest to the business meeting and made reservations exactly… Read more
After waiting 10 minutes to try to check in, when in was finally waited on for my business reservation the clerk indicated the reservation was in my husbands name and without him there I couldn’t check in. I go to Toronto on business 3-4 times her month and had stayed at the hotel, when closest to the business meeting and made reservations exactly the same way. Now I have a very unique last name (same as my husband) with the same address on the reservation. They insisted on speaking with him and not available. I told them I would go to another hotel and they said that was fine with them. They did cancel the reservation. Such a lack of caring about the interest of a customer trying to use their hotel ... 3rd really bad experience with Marriott properties in less than a couple months .... The Fairmont, on the other hand, were lovely and very accommodating even with not having a reservation. I wouldn’t bother going back. Read less
Image of the Tripadvisor rating Sunday Brunch issues

Nov 17, 2019 Sean_David77

A) Thankfully we had a coupon for the $130 per couple Sunday Brunch and only paid $59. B) The food was good HOWEVER we were charged for water, coffee, and automatic 18% gratuity. We were not aware and only found out as we were leaving. Total was almost $90 which seems excessive. We won’t be back unless we win the lottery.
Image of the Tripadvisor rating Great value, spacious rooms

Nov 13, 2019 chippaul Ottawa

I almost gave 4 stars because some parts of the hotel need attention or updating. However, I had a very pleasant stay. kids club is great, but if the pool is ever closed, hotel should make sure that TV/games are connected or not broken in the kids club. Having that is a bonus though anyway. There's a fun indoor squash court (with racquets!). The… Read more
I almost gave 4 stars because some parts of the hotel need attention or updating. However, I had a very pleasant stay. kids club is great, but if the pool is ever closed, hotel should make sure that TV/games are connected or not broken in the kids club. Having that is a bonus though anyway. There's a fun indoor squash court (with racquets!). The large pool is beautiful and has a wall of windows with lounger beds for adults and kids! By the waterfront the view is like a mini resort getaway when it's cold. Rooms are nice - especially adjoining rooms with an extra lockable outer door. Lobby doors are a bit heavy to open. Some things are a bit older but operations are in order. Complementary turn down service on first check-in night was a pleasant surprise. I would recommend the hotel add an infused water dispenser or fruit bowl near the lobby, like they have in some other Canadian Westin hotels. Read less
Image of the Tripadvisor rating Needs a little reno...

Nov 8, 2019 canadianamigos Toronto, Canada

I splurged on a suite on the 33rd floor. For the price, i have to say i was very disappointed. The bathroom reminded me of the first apartment i rented many years ago. the carpet looked 'tired' and the general furnishings were uninspired. No minibar. super sparse on cups/glasses etc. also: Nice touch of the customer service team to reach out by… Read more
I splurged on a suite on the 33rd floor. For the price, i have to say i was very disappointed. The bathroom reminded me of the first apartment i rented many years ago. the carpet looked 'tired' and the general furnishings were uninspired. No minibar. super sparse on cups/glasses etc. also: Nice touch of the customer service team to reach out by email before i arrive to see if there is anything they can do to make my stay special - i've never had that happen before. But it only helps if you follow through on the request... i asked to arrange for a bottle of bubbles which was nowhere to be found.. Friendly service at check-in and generally. And fantastic views from the 33rd. But in total and overall, meh at best. Read less
Image of the Tripadvisor rating Not so friendly check in staff

Nov 6, 2019 paoloartois Toronto, Canada

Even though I did a mobile check in and keys and room were ready this property does not have an exclusive line for mobile guest and long lines are exhausting because this is a busy hotel and they were short staff. Quite disappointed and on top of that I asked for a copy of my booking which the agent declined twice to do it. I got a room side way… Read more
Even though I did a mobile check in and keys and room were ready this property does not have an exclusive line for mobile guest and long lines are exhausting because this is a busy hotel and they were short staff. Quite disappointed and on top of that I asked for a copy of my booking which the agent declined twice to do it. I got a room side way of tower facing the city. Read less