The Westin Harbour Castle

Toronto, Canada

Virgin rating

The hotel

A luxurious, landmark waterfront hotel, Westin ensures your every comfort is met at the Harbour Castle. Beautifully appointed guest rooms with Westin’s signature Heavenly Bed and Bath offer a welcome retreat at the end of a busy day spent sightseeing. There’s also a heated indoor swimming pool in which to wallow and the WESTIN Workout Gym, overlooking the picturesque Toronto Islands — enough to inspire anyone to take to the treadmill! Afterwards, recline in the whirlpool or, if you’ve still energy to spare, perhaps a game of tennis or squash may tempt you. There are plenty of restaurants close by but highly recommended are both the hotel’s eateries. The Mizzen serves exquisite à la carte dishes alongside a very tempting buffet. The SuperFoods menu features revitalizing dishes made from healthy ingredients rich in nutrients, antioxidants and delicious taste so you can feel energized and at your best all day. If you're looking for something a bit more chilled, retire to the Chartroom Bar and Lounge where you can grab a local brew and a range of dishes, throughout the day.

Amenities

  • Tennis
  • Kids Club
  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Laundry Service
  • Restaurant
  • Room Service
  • Swimming Pool
  • Close to City Centre

Where is it

In Downtown Toronto, overlooking the shores of Lake Ontario, only steps away from the Downtown Core via the PATH, Toronto's underground covered walkway.

Hotel information

977 rooms on 35 floors. All feature a Westin Heavenly Bed®, air-conditioning, LCD TV with premium channels and pay per view films, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer, bath robe, slippers, iron and ironing board, and mini fridge. 

Standard Guest Rooms feature city views with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Lake View rooms feature a balcony overlooking the water, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

Corner King Rooms featuring sweeping panoramic views of Lake Ontario, seating area with sofa, and 1 king-size bed, sleeping maximum 3 adults.

The Mizzen Restaurant (à la carte and buffet options, open for breakfast). Harbour coffee bar. Chartroom Bar and Lounge (lobby bar open daily for cocktails, local brews, and innovative dishes).

Indoor heated swimming pool and whirlpool. 24-hour WESTIN Workout Fitness Studio. Sauna and steam room. Rooftop tennis court (open seasonally). Indoor squash court. Westin Family Club (featuring mini bowling, board games, and games consoles - temporarily closed). RunWestin® programme.

Laundry/dry cleaning service*. Concierge available. 24-hour in-room dining available*. Overnight self-parking C$40 plus tax per night (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge

Please note: the property's south tower has closed for renovations which are expected to last for the next year. Guests will not be accommodated in this tower and the lobby and public areas are not impacted.​

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2158)
  • Very good (2048)
  • Average (823)
  • Poor (306)
  • Terrible (201)
Image of the Tripadvisor rating Excellent

May 28, 2024 Camper27631215438

Had a fabulous room at the harbour castle with lake and city views. The room itself was modern and stylish with a superb shower. We ordered room service and also ate in the restaurant and both meals were delicious. The staff took great care of us and we would definitely stay here again.
Image of the Tripadvisor rating Great Hotel

May 22, 2024 252jan253 Buffalo, New York

We stayed here for one night to attend a concert. Room was ready early when we got there and the room was super clean and we had a corner room with a great view! All staff we came in contact with were very friendly. I can't say anything bad about this hotel. I will definitely stay again when I visit Toronto.
Image of the Tripadvisor rating 2 star hotel for five star price

May 17, 2024 BJAMoo Sydney, Australia

This stay was seven nights and for a conference. The three issues I had were with regard to housekeeping and the level of cleanliness and the promptness (or more so lack of promptness to room issues I had), On arrival to my room (late Friday evening) I unfortunately had my bags delayed and so had minimal toiletries, so I thought that's fine I… Read more
This stay was seven nights and for a conference. The three issues I had were with regard to housekeeping and the level of cleanliness and the promptness (or more so lack of promptness to room issues I had), On arrival to my room (late Friday evening) I unfortunately had my bags delayed and so had minimal toiletries, so I thought that's fine I shall use the mouth wash provided to find it was opened and half used by a previous guest!! So I called and asked for a replacement and dental kit to aid my lack of delayed luggage, this took almost an hour to arrive and two further calls to followup on it. Second issue with room cleanliness was the attention to detail, no sheet changes just a making of the bed (it only does once during my seven nights) and garbage not taken on day number four and on day number five the room was not even cleaned, it seemed they just forgot. When I called to housekeeping I was told I could have a change of towels, but after insisting that no I wanted the room cleaned it was promptly done. This shouldn't have been something that happened, and no I didn't leave the do not disturb sign out accidentally. Third issue the key lock wouldn't open on evening number five, I went to reception, new keys given, no success returned to reception, another new set of keys, no success returned a third time and was advised engineering would look at the issue and to sit and wait in the foyer, after 30mintues I re approached the reception area and again went through the whole story (now the fourth person on the reception desk to assist) and was advised needed security, who then broke into my room and then had to reconfigure the door lock. This took almost an hour. My delayed luggage was delivered and for the delivery to the room I was charged a package handling fee of $16.95, with no explanation of why. Overall as a Marriot member this hotels service and cleaning was substandard and for $500p/n not what I was expecting. Everyone when approached was friendly however the room locked and housekeeping issues when raised almost seemed as though I was an inconvenience for asking for help? I wouldn't stay at this hotel again due to these issues, some of which were only evident due to the length of stay Read less
Image of the Tripadvisor rating Good view

Apr 29, 2024 miniblue77 Alpharetta, Georgia

My stay got off to a rough start due to a broken heater that kept me up all night with its constant rattling. However, the hotel staff were accommodating and moved us to a new room, though a few small items were inadvertently discarded in the process. Despite these initial hiccups, the overall experience was satisfactory. I want to express my… Read more
My stay got off to a rough start due to a broken heater that kept me up all night with its constant rattling. However, the hotel staff were accommodating and moved us to a new room, though a few small items were inadvertently discarded in the process. Despite these initial hiccups, the overall experience was satisfactory. I want to express my gratitude to Gerardo Coria, whose exceptional friendliness and helpfulness greatly enhanced my stay. The hotel's location was convenient, with enjoyable walks right outside the door, and the Sweet Room offered a pleasant view. Read less
Image of the Tripadvisor rating Clean and Nice Attention to Detail

Apr 17, 2024 Q6009GVnicolec Boston, United States

Enjoyed the filtered water, the convenient sensor light in the bathroom, the luxurious linen, and the breathtaking view of the water from the newly renovated room. I would come back and stay here again! Was here for a conference and i appreciate the elevators were FAST!