The Westin Harbour Castle

Toronto, Canada

The hotel

A luxurious, landmark waterfront hotel, Westin ensures your every comfort is met at the Harbour Castle. Beautifully appointed guest rooms with Westin’s signature Heavenly Bed and Bath offer a welcome retreat at the end of a busy day spent sightseeing. There’s also a heated indoor swimming pool in which to wallow and the WESTIN Workout Gym, overlooking the picturesque Toronto Islands — enough to inspire anyone to take to the treadmill! Afterwards, recline in the whirlpool or, if you’ve still energy to spare, perhaps a game of tennis or squash may tempt you. There are plenty of restaurants close by but highly recommended are both the hotel’s eateries. The Mizzen serves exquisite à la carte dishes alongside a very tempting buffet. Our SuperFoods menu features revitalizing dishes made from healthy ingredients rich in nutrients, antioxidants and delicious taste so you can feel energized and at your best all day. On the 38th floor, with panoramic views of the city and the lake, is Toula Restaurant and Bar, one of North America’s premier culinary destinations. Sit back and admire the views as you feast on gourmet Italian cuisine and fine wine.

Amenities

  • Bar
  • Swimming Pool
  • Kids Club
  • Room Service
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Tennis
  • Restaurant

Where is it

In Downtown Toronto, overlooking the shores of Lake Ontario, only steps away from the Downtown Core via the PATH, Toronto's underground covered walkway.

Hotel information

977 rooms on 35 floors. All feature lake or city views and have a Westin Heavenly Bed®, air-conditioning, satellite TV with premium channels and pay per view films, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer and iron and board. Traditional Guest Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

The Mizzen Restaurant (à la carte and buffet options, open for breakfast), Toula Restaurant and Bar (Italian cuisine, with 360 panoramic views, open for lunch, dinner and Sunday brunch), Harbour coffee bar. Chartroom Bar and Lounge. Indoor heated swimming pool and whirlpool. Seasonal sundeck. European-style Spa*. 24-hour complimentary access to WESTIN Workout Fitness Studio. Sauna and steam room. Rooftop tennis court. Squash and basketball courts. Yoga, Aquafit and Bootcamp classes available*. Westin Kids' Club* (5-12 years). Laundry/dry cleaning service*. Concierge available. 24-hour in-room dining available*. Complimentary shuttle service to surrounding area. Overnight self-parking C$35 or Valet parking C$50, plus tax per night (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2090)
  • Very good (2001)
  • Average (794)
  • Poor (282)
  • Terrible (170)
Image of the Tripadvisor rating Not as good as expected

Jul 21, 2021 jennifer13045

My recent stay was not as I expected. We checked in at our check-in time of 3, but had to wait for our room to be cleaned. That was alright, and they said they would put a rush on it. We waited and checked in the status of our room about every half hour to hour. They said they would call once it was ready. We ended up waiting two hours. The… Read more
My recent stay was not as I expected. We checked in at our check-in time of 3, but had to wait for our room to be cleaned. That was alright, and they said they would put a rush on it. We waited and checked in the status of our room about every half hour to hour. They said they would call once it was ready. We ended up waiting two hours. The room was not up to standard. We had a three night stay, and had only the toilet paper roll on the holder. We had to request anytime we would need it. The room was not all that clean. There were some big things that were missed. We were also told there was no regular housekeeping and we would need to request housekeeping. Not impressed. The staff was friendly. It was difficult to hear them during check in as the music was so loud. The music was nice during our two hour wait. I will not be returning. In my opinion, it was not worth the money. Read less
Image of the Tripadvisor rating Dirty & Dated

Jun 28, 2021 Mike C Peterborough, Canada

The room was really not up to any kind of standard for cleanliness. We understand that it is trying times during Covid but they have completely let this place go. The room had a couple food stains through out it and the windows (outside) were so dirty you would think they were frosted. The room that the ice machine was in is straight out of a… Read more
The room was really not up to any kind of standard for cleanliness. We understand that it is trying times during Covid but they have completely let this place go. The room had a couple food stains through out it and the windows (outside) were so dirty you would think they were frosted. The room that the ice machine was in is straight out of a horror movie. Dirty sink, rusted pipes, old linens and a broken microwave. The staff were all very helpful and tentative and the lobby is gorgeous. It's location is also very handy. Had we paid the Pre-covid prices we would have been asking for a refund. Read less
Image of the Tripadvisor rating Comfortable staycation

Jun 13, 2021 TO-psych Toronto, Canada

When the hospital where I work mentioned that the Westin had a special staycation promo for health care workers, I couldn't resist booking a room here for a Saturday night. It was a great rate including parking and wifi is free if you are a Mariott Bonvoy member, so it made for a very affordable COVID getaway. The good: - Friendly staff -… Read more
When the hospital where I work mentioned that the Westin had a special staycation promo for health care workers, I couldn't resist booking a room here for a Saturday night. It was a great rate including parking and wifi is free if you are a Mariott Bonvoy member, so it made for a very affordable COVID getaway. The good: - Friendly staff - Convenient location for walking around the Harbourfront or taking a ferry to the islands. The Distillery District and St. Lawrence market are also close (20-30 mins walk). - Room was comfortable, especially the King bed. There's a reason Westin is famous for their "heavenly beds". The mattress, pillows, and linens made for the best sleep ever! - Many rooms have a view of the lake, which is nice. Our room faced east but you could still see a bit of the water. - Well appointed rooms with bar fridge, smart TV, and robes (upon request). There is free coffee and tea in the lobby, as well as a snack bar. You can also order pizza and other hot food items in the evening, although we did not do this as there are many options within walking distance for takeout (and patios have just been allowed to re-open in Toronto as of June 11!). - Inviting lobby area. - Everything was super clean. There are hand wipes in the room and there is sanitizer in the lobby and elevators. - We were surprised to find breakfast bags at our door in the morning (juice, yogurt and granola, muffin, apple). Not sure if it was included in our room rate or if they threw it in for free due to the issues we faced (see below), although we didn't bother to complain... The not-so-good: - pool and terrace are still closed (not their fault! COVID restrictions... just a bummer as it looks really nice!). - Room furniture is somewhat dated and showing a bit of wear and tear. - When we checked in to the room, there was an exposed duct in the ceiling and the smoke detector had been covered with plastic (from the previous guest). We told the front desk staff to have someone cover the duct while we were out walking by the lake, as we didn't want them doing it later while we were in the room. We went out for a few hours but when we came back at night, no one had fixed it. We figured they probably don't have staff at night to do that type of work, so we did not call the front desk again. We just left it, but it did end up making some noise. I slept through it, but my partner found the noise distracting and woke up a few times. Overall, a nice hotel experience and I would recommend this hotel particularly if you are interested in activities in the Harbourfront area. It is also really close to Union station, so great for catching the UP express to the airport or VIA rail trains. Parking is $10/day if not included in your room rate, which isn't bad at all. Read less
Image of the Tripadvisor rating First Visit

Jun 2, 2021 tiffchoi Vancouver, Canada

A perfect location for everything! (Harbour cruise, CN Tower, TTC) Thank you Gerry, you made my first visit memorable. It was such a comfortable stay with the amazing view. I will definitely come back with my friends next time! :)))
Image of the Tripadvisor rating Amazing staycation!!

May 27, 2021 AJ1375

Did a staycation for a weekend! The staff were fantastic! From Victoria, Genner, Riston, Peter and others, they just made you feel so welcomed! Stayed at the Portland Suite. It was absolutely lovely! The air conditioning system could have been better but overall it was amazing! You can stream your media ie Netflix on their TV. I can’t… Read more
Did a staycation for a weekend! The staff were fantastic! From Victoria, Genner, Riston, Peter and others, they just made you feel so welcomed! Stayed at the Portland Suite. It was absolutely lovely! The air conditioning system could have been better but overall it was amazing! You can stream your media ie Netflix on their TV. I can’t wait to come back again! Read less