Hyatt Regency Vancouver

Vancouver, Canada

The hotel

Very Vancouver, this downtown delight brings the city’s signature cool styling, upscale-yet-casual lifestyle, and modern dining scene to your door. It might be stylish and spacious — and have free WiFi on tap — but you won’t want to spend much time in your guestroom — not when your feature-filled hotel has distractions like a gym, Life Luxe Spa, and al fresco sun deck with heated pool and hot tub. Giving you a true taste of British Columbia, Hyatt Regency Vancouver’s bars and restaurants feature fresh regional produce, sustainable seafood, local microbrews, home-grown wines, and artisanal cocktails, as well as the less-local Starbucks® for that pre- and post-sightseeing caffeine fix. The location’s very Vancouver too — eating out, shopping, and sightseeing are effortless with downtown favourite Robson Street just blocks away, and Stanley Park’s beaches, cycling, and totem poles a leisurely stroll.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Babysitting service
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located in the heart of Downtown, connected to the Royal Centre shopping mall and within easy access to local attractions and the unique shops of Robson Street. Just minutes away from Stanley Park, Vancouver Convention Centre, and Rogers Arena, home of Vancouver’s professional hockey team. Transfer time from Vancouver International airport: 30 minutes.

Hotel information

648 rooms and suites. All rooms with individual climate control, 42” HD LED TV pay-per-view-movies*, iHome® stereo with MP3 docking station, WiFi access*, in-room safe, mini-fridge, coffee maker, Hyatt Grand Bed®, turndown service* available upon request, full bath amenities, hair dryer, bathrobes and iron and board. Standard Rooms are 380 sq ft with views of the city, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 380 sq ft with city views, plus access to the Regency Club lounge with complimentary breakfast, evening hors d'oeuvres and bar, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Junior Suites are 750 sq ft and have floor-to-ceiling windows and a separate living area, with 1 king-size bed or 2 double beds, plus sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Executive Suites are 800 sq ft and have floor-to-ceiling windows with city views and a separate living and dining area, with 1 king-size bed, sleeping maximum 2 adults.

Mosaic Grille and Bar. Starbucks®. Grain Tasting Bar. In-room dining*. Outdoor heated pool, a fully-equipped health club and a hot tub and sauna. Life Luxe Spa*. Babysitting services*. Laundry/dry-cleaning service*. Championship 18-hole golf courses nearby*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2785)
  • Very good (1615)
  • Average (364)
  • Poor (123)
  • Terrible (81)
Image of the Tripadvisor rating Elegant luxury at affordable price! With a view!

Jan 25, 2021 debdombowsky Moose Jaw, Canada

Our room and bedding were wonderful. Great feather pillows!!! And what a view! Only disappointed that the restaurant was closed. But Starbucks downstairs was wonderful! Great staff! And super location!
Image of the Tripadvisor rating Great time at the Hyatt!

Jan 25, 2021 Steven45786

Great service, and excellent hotel location. Central to everything downtown Vancouver. No room service available due to COVID-19, but hotel is located to plenty of restaurant options. Customer service was great, and overall great time.
Image of the Tripadvisor rating Hotel needs to ensure government regulations are enforced. No resturants opened at the property, book some where else.

Jan 13, 2021 Kaybusinesstravel

Few things I can say about the property: 1) Staff is helpful but I found that at times they were operating under minimal man power which impacted the customer service experience. Sometimes took a while to get essential amenities to my room like water and shower gels/soaps etc. 2) Crowing in elevators and breaking social distance rules. I… Read more
Few things I can say about the property: 1) Staff is helpful but I found that at times they were operating under minimal man power which impacted the customer service experience. Sometimes took a while to get essential amenities to my room like water and shower gels/soaps etc. 2) Crowing in elevators and breaking social distance rules. I witnessed 5-6 people jammed into these elevators during busy times; which made my extremely uncomfortable riding in them. It would be advisable to put a doorman to ensure social distancing is enforced. This is actually breaking health authority approved regulations which needs to be consistently enforced. 3) Some staff took off their masks during shift until eye contact was made and put the masks back on. I understand putting a mask for prolonged is uncomfortable, please take off in a private area if needed. 4) No food in any restaurants are available other than Starbucks on the property. I wish there was some food takeout or delivery on the property itself. Many hotel guests want to collect points and Hyatt actually offers bonus points for spending on dining at property level. Sadly, this was not done and other hotel chains like Marriott, Hilton and Accor have offered in room dining as part of their operations. Sadly, on the app this was not clearly communicated unless you go into each section in the app and manually check. Having to live on Starbucks breakfast for 15 days can go so far. Overall, I will not return to this property for a prolong stay. Only positive was it is near a sky train. Read less
Image of the Tripadvisor rating Gross

Jan 12, 2021 bsuderman3

Nasty bed, which no fitted sheet. It was a top sheet that kept coming off in the night so you were touching the mattress pad. The duvet did not have a cover only a sheet which probably has never been washed. The sheet had holes and tears and was so gross. Car was broken into, window smashed. Staff didn’t help just watched my husband fix it.
Image of the Tripadvisor rating Expect to fight over "high floor" upgrade

Jan 3, 2021 redfieldca Vancouver, Canada

During booking I decided to treat myself and payed $30 extra for a "high floor with city view" - rooms above 21st floor Upon arriving I was given a key from a from a room on 15th floor. Nope, not taking it. Then on 20th. Nope. Only then the clerk decided to call for his supervisor and I was grunted a room on 22nd Overall check-in process took… Read more
During booking I decided to treat myself and payed $30 extra for a "high floor with city view" - rooms above 21st floor Upon arriving I was given a key from a from a room on 15th floor. Nope, not taking it. Then on 20th. Nope. Only then the clerk decided to call for his supervisor and I was grunted a room on 22nd Overall check-in process took about 20 minutes. And their mobile app is a joke. The "we will send you notification when your room is ready" doesn't work. I never received one Read less