Crystal Lodge

Whistler, Canada

The hotel

Set in an unbeatable spot in the heart of Whistler, the Crystal Lodge is a home away from home, but with the added backdrop of those epic mountains. Have a dip in the year-round heated pool, and after a day on the slopes the hot tub will be a relaxing treat. You can enjoy tasty food in one of the restaurants, and grab a hot drink from Starbucks® before stepping out into the bustling village.

Amenities

  • Bar
  • Ski
  • Swimming Pool
  • Hot tub
  • Valet parking
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access
  • Restaurant

Where is it

In the heart of Whistler Village just steps from both the Whistler and Blackcomb gondolas. Transfer time from Vancouver Airport: 2 hours.

Hotel information

158 rooms on 3 floors in 1 building. All rooms with HD flat-screen cable TV with pay films and games*, mini-fridge, tea/coffee-making facilities, complimentary WiFi access and hairdryer. Crystal Rooms have breathtaking mountain and village views and come with either 1 king-size bed sleeping maximum 2 adults or 2 double beds sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Studio Rooms are equipped with microwave, sink and mini-fridge and are located in the Lodge Wing. These rooms are more spacious and luxurious with 2 queen-size beds or 1 king-size bed plus sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Old Spaghetti Factory (open for lunch and dinner), Beacon Pub & Eatery (local cuisine, open for lunch and dinner), and Basalt Wine & Salumeria. Crystal Lounge Bar and Starbucks™. Outdoor heated swimming pool and hot tub. Fitness room, open 24-hours with cardio-equipment and free weights. Sauna. Shopping galleria with over 20 shops and cafés. Salon*. Guest laundry facilities*. Dry-cleaning service*. Complimentary ski valet. Concierge service. Seasonal games room (open from 26 Nov-20 Apr annually) with ping pong table, shuffleboard, foosball and Xbox Kinect. Crystal Advantage Discount card providing dining, retail and salon benefits. Underground heated car parking CA$24 per day plus tax (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: Occupants must be 21 years of age or older, guests under 21 must be accompanied by an adult in existing room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2056)
  • Very good (1063)
  • Average (279)
  • Poor (75)
  • Terrible (45)
Image of the Tripadvisor rating Centrally located

Jun 27, 2020 947andriyy Penticton, Canada

Very clean and fantastic location in the heart of Whistler. Close to bike trails and restaurants. Free bike valet. Underground parking available for extra dollars. We would stay here again. Excellent friendly staff.
Image of the Tripadvisor rating Heating unit problem

Apr 24, 2020 h0rachavez

Would had been good experience except for the heating unit that the hotel tried to repair 3 times and at the end didn’t work properly. We couldn’t sleep well because of that. Cleaning could also improve. Excellent location and hotel staff is helpful.
Image of the Tripadvisor rating Another wonderful holiday

Apr 12, 2020 Victoria L

We had a wonderful wonderful holiday in Whistler at the end of February/beginning of March for 10nights. We've stayed at the Crystal Lodge before and really loved it yet again. The staff were fantastic, every member of staff always says hello when you pass. We were in a King room at the back on the first floor with a large balcony; my husband… Read more
We had a wonderful wonderful holiday in Whistler at the end of February/beginning of March for 10nights. We've stayed at the Crystal Lodge before and really loved it yet again. The staff were fantastic, every member of staff always says hello when you pass. We were in a King room at the back on the first floor with a large balcony; my husband loved it as we could see the hot tub out the back and if it was busy or not! The room was spotlessly cleaned every day; we made use of the boot drying room and used the Crystal discount card in the shops. The Crystal is in the perfect location at the heart of the village centre. Our only negative is that the breakfast restaurant closed in October and they hadn't found a new occupier, however this made us explore elsewhere for breakfast and we enjoyed a bakery across the road. I put through a brief review immediately after we left through the Crystal's automated feedback but unsure if it went through, I feel it is important, now especially the resort has closed for the ski season to recommend the Crystal unreservedly for those looking for next season. We hope we are lucky enough to come back in 2021. Read less
Image of the Tripadvisor rating Perfect located hotel

Mar 21, 2020 356haraldl Nuremberg

Crystal is located very close to ski rental, heli retal as well as to both ski resorts. Many shops are arrund of the hotel. It has nice rooms and the staff is obliging, futhermore is has a Lodge very good indoor restaurant.
Image of the Tripadvisor rating Nice hotel in Whistler Village

Mar 19, 2020 Apapabbb

Location is excellent and very close to gondola stations, pubs, restaurants, and shops. Staff are very helpful and friendly. Valet ski gears storage service is a good surprise. We enjoy the skiing holiday, and will likely book this hotel again when coming to Whistler next time.