Crystal Lodge

Whistler, Canada

The hotel

Set in an unbeatable spot in the heart of Whistler, the Crystal Lodge is a home away from home, but with the added backdrop of those epic mountains. Have a dip in the year-round heated pool, and after a day on the slopes the hot tub will be a relaxing treat. You can enjoy tasty food in one of the restaurants, and grab a hot drink from Starbucks® before stepping out into the bustling village.

Amenities

  • Bar
  • Ski
  • Swimming Pool
  • Hot tub
  • Valet parking
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access
  • Restaurant

Where is it

In the heart of Whistler Village just steps from both the Whistler and Blackcomb gondolas. Transfer time from Vancouver Airport: 2 hours.

Hotel information

158 rooms on 3 floors in 1 building. All rooms with HD flat-screen cable TV with pay films and games*, mini-fridge, tea/coffee-making facilities, complimentary WiFi access and hairdryer. Crystal Rooms have breathtaking mountain and village views and come with either 1 king-size bed sleeping maximum 2 adults or 2 double beds sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Studio Rooms are equipped with microwave, sink and mini-fridge and are located in the Lodge Wing. These rooms are more spacious and luxurious with 2 queen-size beds or 1 king-size bed plus sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Old Spaghetti Factory (open for lunch and dinner), Beacon Pub & Eatery (local cuisine, open for lunch and dinner), and Basalt Wine & Salumeria. Crystal Lounge Bar and Starbucks™. Outdoor heated swimming pool and hot tub. Fitness room, open 24-hours with cardio-equipment and free weights. Sauna. Shopping galleria with over 20 shops and cafés. Salon*. Guest laundry facilities*. Dry-cleaning service*. Complimentary ski valet. Concierge service. Seasonal games room (open from 26 Nov-20 Apr annually) with ping pong table, shuffleboard, foosball and Xbox Kinect. Crystal Advantage Discount card providing dining, retail and salon benefits. Underground heated car parking CA$24 per day plus tax (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: Occupants must be 21 years of age or older, guests under 21 must be accompanied by an adult in existing room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2030)
  • Very good (1050)
  • Average (277)
  • Poor (75)
  • Terrible (45)
Image of the Tripadvisor rating Ski

Jan 27, 2020 Debbie D Oxfordshire, United Kingdom

Just back from a ski holiday in Whistler and stayed at The Crystal Lodge which is a fabulous Hotel. It is very close to the Gondolas and ski lifts which is essential when walking in ski boots and carrying skis. There are lots of eating places and shops nearby too so all in all a really good location. The staff in the Hotel were always polite… Read more
Just back from a ski holiday in Whistler and stayed at The Crystal Lodge which is a fabulous Hotel. It is very close to the Gondolas and ski lifts which is essential when walking in ski boots and carrying skis. There are lots of eating places and shops nearby too so all in all a really good location. The staff in the Hotel were always polite and very helpful we were more than happy with our choice from a brochure and would definitely recommend a stay there. Read less
Image of the Tripadvisor rating Almost perfect, but would still recommend

Jan 26, 2020 leolalottie Worcestershire, United Kingdom

Just a few tiny things... The rooms need more storage and places to hang wet ski clothing and thermals. I had to get a bit creative when hanging my stuff to dry. Secondly, the air con honestly sounded like a typhoon had just entered the room. I wish I was joking :) due to it being around -20C at times during my stay we had to have it on during the… Read more
Just a few tiny things... The rooms need more storage and places to hang wet ski clothing and thermals. I had to get a bit creative when hanging my stuff to dry. Secondly, the air con honestly sounded like a typhoon had just entered the room. I wish I was joking :) due to it being around -20C at times during my stay we had to have it on during the night, and it comes on intermittently. All night long. It takes a bit of getting used to if you're a light sleeper. One more tiny thing, I wish they would have flatter or softer pillows as an option. The pillows are huge and pretty firm and all of us had neck issues until we got used to it. Maybe we Brits are used to flatter pillows! Other than that though, service throughout was exceptional, and the location couldn't be better for hitting the slopes. I would definitely stay again. Maybe take earplugs. And my own pillow. p.s. spaghetti factory is fab, just try to go earlier rather than later to make sure you get a table. Read less
Image of the Tripadvisor rating Meets all expectations

Jan 26, 2020 djhawaii Mountlake Terrace, Washington

I love this place. After my 1st stay here back in April of '19, Crystal Lodge was the only place I wanted to stay. Very personal service and attention to detail. All of the help from suggesting fantastic dining to tuning up my board was right on point. I can't imagine staying anywhere else while snowboarding at Whistler Blackcomb
Image of the Tripadvisor rating Best in Whistler

Jan 24, 2020 JimmyJam3253

We had an outstanding stay at the crystal Lodge. The staff where always willing to help very polite and friendly. Nice comfortable rooms and the location is the best in Whistler. Being in the heated pool & spa in the snow was awesome.
Image of the Tripadvisor rating Plaskon Whistler Ski Vacation

Jan 23, 2020 GregPlaskon

The hotel is perfectly located in the village stroll, close to lifts and many restaurants and shops. The heated pool and hot tub along with ski valet were very welcoming after a long day on the mountain with great skiing. Beds and pillows were super comfortable.