Crystal Lodge

Whistler, Canada

The hotel

Set in an unbeatable spot in the heart of Whistler, the Crystal Lodge is a home away from home, but with the added backdrop of those epic mountains. Have a dip in the year-round heated pool, and after a day on the slopes the hot tub will be a relaxing treat. You can enjoy tasty food in one of the restaurants, and grab a hot drink from Starbucks® before stepping out into the bustling village.

Amenities

  • Bar
  • Ski
  • Swimming Pool
  • Hot tub
  • Valet parking
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access
  • Restaurant

Where is it

In the heart of Whistler Village just steps from both the Whistler and Blackcomb gondolas. Transfer time from Vancouver Airport: 2 hours.

Hotel information

158 rooms on 3 floors in 1 building. All rooms with HD flat-screen cable TV with pay films and games*, mini-fridge, tea/coffee-making facilities, complimentary WiFi access and hairdryer. Crystal Rooms have breathtaking mountain and village views and come with either 1 king-size bed sleeping maximum 2 adults or 2 double beds sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Studio Rooms are equipped with microwave, sink and mini-fridge and are located in the Lodge Wing. These rooms are more spacious and luxurious with 2 queen-size beds or 1 king-size bed plus sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Old Spaghetti Factory (open for lunch and dinner), Beacon Pub & Eatery (local cuisine, open for lunch and dinner), and Basalt Wine & Salumeria. Crystal Lounge Bar and Starbucks™. Outdoor heated swimming pool and hot tub. Fitness room, open 24-hours with cardio-equipment and free weights. Sauna. Shopping galleria with over 20 shops and cafés. Salon*. Guest laundry facilities*. Dry-cleaning service*. Complimentary ski valet. Concierge service. Seasonal games room (open from 26 Nov-20 Apr annually) with ping pong table, shuffleboard, foosball and Xbox Kinect. Crystal Advantage Discount card providing dining, retail and salon benefits. Underground heated car parking CA$24 per day plus tax (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: occupants must be 21 years of age or older, guests under 21 must be accompanied by an adult in existing room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2107)
  • Very good (1078)
  • Average (281)
  • Poor (75)
  • Terrible (45)
Image of the Tripadvisor rating Good and consistent

Jan 19, 2021 samuelwu89 Vancouver, Canada

I enjoyed my time, second stay with the hotel. Premier location. Consistent good level service. Bring your own pillow. Not that the pillow was bad, just all hotels in general have pretty lame pillows. This review requires 200 characters. Just filling up that requirement.
Image of the Tripadvisor rating Great place to stay when skiing or snowboarding.

Jan 14, 2021 coreykunze1 Vancouver, Canada

Great location, steps away from the mountains base. Ski in and ski out. Staff were very helpful and gave us suggestions for eating and entertainment. I would suggest staying here to anyone. Also cheaply out the pub in the basement for aprés and cheap wings!
Image of the Tripadvisor rating Beautiful Hotel, Extremely friendly staff and great location!

Jan 8, 2021 578michellea Vancouver, Canada

We had such great service from the staff at the Crystal Lodge. They helped us to find the perfect room for our family. The pool and hot tub is beautiful, and in the times of COVID reserved for only a very small group at a time. We found it very peaceful having it to ourselves. It is a short walk to the ski lifts, and there are great restaurants… Read more
We had such great service from the staff at the Crystal Lodge. They helped us to find the perfect room for our family. The pool and hot tub is beautiful, and in the times of COVID reserved for only a very small group at a time. We found it very peaceful having it to ourselves. It is a short walk to the ski lifts, and there are great restaurants with outdoor patios nearby. It was easy to feel safe within their strict COVID routines, and also to eat outside exclusively while we stayed in Whistler. I highly recommend this hotel. Read less
Image of the Tripadvisor rating Hotel staff extremely kind!!!

Jan 3, 2021 GaboPardo Vancouver, Canada

My family and I have stayed at the Hotel many times and we really enjoy everything about it, but in particular, employees always make you feel at home and are kind in addressing every request made. The personalized service exceeds expectations!
Image of the Tripadvisor rating Excellent value for location

Dec 31, 2020 CatMK20 Vancouver, Canada

We were scrambling for a hotel stay since our original booking with another hotel got cancelled. We were so lucky to find this place at the last minute! Staff were so friendly and accommodating. Everything in Whistler is expensive but during covid, things like ski storage, parking, hot tub, and location to the gondola are really worth it!