Crystal Lodge

Whistler, Canada

The hotel

Set in an unbeatable spot in the heart of Whistler, the Crystal Lodge is a home away from home, but with the added backdrop of those epic mountains. Have a dip in the year-round heated pool, and after a day on the slopes the hot tub will be a relaxing treat. You can enjoy tasty food in one of the restaurants, and grab a hot drink from Starbucks® before stepping out into the bustling village.

Amenities

  • Bar
  • Ski
  • Swimming Pool
  • Hot tub
  • Valet parking
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access
  • Restaurant

Where is it

In the heart of Whistler Village just steps from both the Whistler and Blackcomb gondolas. Transfer time from Vancouver Airport: 2 hours.

Hotel information

158 rooms on 3 floors in 1 building. All rooms with HD flat-screen cable TV with pay films and games*, mini-fridge, tea/coffee-making facilities, complimentary WiFi access and hairdryer. Crystal Rooms have breathtaking mountain and village views and come with either 1 king-size bed sleeping maximum 2 adults or 2 double beds sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Studio Rooms are equipped with microwave, sink and mini-fridge and are located in the Lodge Wing. These rooms are more spacious and luxurious with 2 queen-size beds or 1 king-size bed plus sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Old Spaghetti Factory (open for lunch and dinner), Beacon Pub & Eatery (local cuisine, open for lunch and dinner), and Basalt Wine & Salumeria. Crystal Lounge Bar and Starbucks™. Outdoor heated swimming pool and hot tub. Fitness room, open 24-hours with cardio-equipment and free weights. Sauna. Shopping galleria with over 20 shops and cafés. Salon*. Guest laundry facilities*. Dry-cleaning service*. Complimentary ski valet. Concierge service. Seasonal games room (open from 26 Nov-20 Apr annually) with ping pong table, shuffleboard, foosball and Xbox Kinect. Crystal Advantage Discount card providing dining, retail and salon benefits. Underground heated car parking CA$24 per day plus tax (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: occupants must be 21 years of age or older, guests under 21 must be accompanied by an adult in existing room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2153)
  • Very good (1092)
  • Average (285)
  • Poor (76)
  • Terrible (46)
Image of the Tripadvisor rating A lovely place

Jul 25, 2021 Eleonora D Vancouver, British Columbia, Canada

Great location and amenities with outstanding customer service. The room was nice and spacious, and the beds were very comfortable. My daughter loved the pool. We had a wonderful family vacation. We will be back.
Image of the Tripadvisor rating Great place to stay!

Jul 22, 2021 JammyC13 Vancouver, Canada

It was a 2 day stay and everything was perfect. The bed was so comfortable and the patio attached to the suite was a surprise we enjoyed. We loved everything and will be returning as soon as we can. Highly recommend!
Image of the Tripadvisor rating Pretty good stay

Jul 22, 2021 1BCTripster

Overall the location can’t be beat. Very convenient, right in the middle of the village with multiple entrances. Rooms were good for price… my room was bright, had a nice view and pretty good. Other two rooms were dark and small with no view… Staff was ok, not overly friendly… Pool/hot tub was great! Warm, great size and comfortable! Too bad sauna… Read more
Overall the location can’t be beat. Very convenient, right in the middle of the village with multiple entrances. Rooms were good for price… my room was bright, had a nice view and pretty good. Other two rooms were dark and small with no view… Staff was ok, not overly friendly… Pool/hot tub was great! Warm, great size and comfortable! Too bad sauna was not available. We stayed in south wing… seemed like other wing was more updated/nicer with a modern elevator entrance and nicer doors/carpet. Read less
Image of the Tripadvisor rating First rate accomodation

Jul 21, 2021 Cleemar M Vancouver, Canada

We cannot say enough about how amazing the staff were at this hotel. We went for my partners milestone birthday and they made it a success. Firstly we got a great rate. We asked for a quiet room and it was taken care of. The hotel is spotless and situated in the village so we walked everywhere. The staff were accommodating and friendly to a degree… Read more
We cannot say enough about how amazing the staff were at this hotel. We went for my partners milestone birthday and they made it a success. Firstly we got a great rate. We asked for a quiet room and it was taken care of. The hotel is spotless and situated in the village so we walked everywhere. The staff were accommodating and friendly to a degree you dont see in many hotels. We will back for our next holiday without a doubt. Read less
Image of the Tripadvisor rating Worst Hotel in Whistler

Jul 20, 2021 Go21102116214 Surrey, Canada

This is a very expensive hotel in Whistler .. with really small rooms and disgusting Bathrooms. I would suggest you to use your money wisely and not book this hotel .. there are so many options. Worst experience in Whistler. The phone in our room wasn’t working. Bathroom stinked.. the sink was getting the water all collected .. horrible… Read more
This is a very expensive hotel in Whistler .. with really small rooms and disgusting Bathrooms. I would suggest you to use your money wisely and not book this hotel .. there are so many options. Worst experience in Whistler. The phone in our room wasn’t working. Bathroom stinked.. the sink was getting the water all collected .. horrible experience Read less