Fairmont Chateau Whistler

Whistler, Canada

The hotel

This luxurious property nestles at the base of the spectacular Blackcomb Mountain affording superb views. As you would expect, you will receive outstanding amenities, friendly and professional service and stylish surroundings. Rooms are spacious and elegantly furnished and most offer stunning views of Blackcomb and Whistler Mountain. Treat yourself in the soothing Vida Spa or join the Whistler Experience Guide on some of the complimentary daily activities and excursions to capture the essence of the resort. The complimentary Health Club hosts four hot tubs, an indoor/outdoor pool, sauna and steam rooms as well as a comprehensive fitness centre. Or, try pampering of the gourmet variety at the new Grill Room restaurant which offers a west coast steakhouse experience combining fresh, regional ingredients with only the finest chops, Canadian Prime AAA Beef steaks and seafood.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Families
  • Kids Eat Free
  • Ski In Ski Out
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box

Where is it

Located in Whistler's Upper Village, at the base of Blackcomb Mountain, a 7-minute stroll to the central Village. Transfer time from Vancouver Airport: 2 hours.

Hotel information

539 rooms on 12 floors in 1 building with 4 lifts. All rooms with air-conditioning, flatscreen TV, telephone, WiFi Internet access*, alarm clock, tea/coffee-making facilities, safe, hairdryer, bathrobes and iron and board. Fairmont Rooms have a sitting area and 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe View Rooms offer stunning vistas, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Slopeside Rooms overlook the slopes of Blackcomb mountain, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Fairmont Gold Rooms enjoy private check-in and access to exclusive Fairmont Gold Lounge which offers Continental breakfast, tea and coffee and complimentary evening canapés, rooms also have a gas fireplace, complimentary WiFi access, 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults. Fairmont Gold 1-Bedroom Suites offer a separate lounge area, sleeping maximum 2 adults and 1 child.

2-Bedroom Valley Suites feature stunning views, three full bathrooms and enjoy a spacious sitting area and 2 spacious Fairmont rooms, one with a king bed and one with two queen beds, sleeping maximum 6 people.  

 

5 restaurants: The Wildflower Restaurant (local dishes, open for breakfast and dinner), The Grill Room (steak and seafood, with extensive wine list, open for dinner), Portobello Market & Fresh Bakery, The Mallard Lounge & Terrace and the Golf Clubhouse. When the snow falls, the Clubhouse transitions into The Chalet – a magical winter fondue dining experience. Children under 5 years eat free, children aged 6 to 12 years can choose from the children’s menu or receive 50% off the regular adult menu, at The Wildflower Restaurant and The Chalet. Room service*. Vida Spa* featuring a wide range of holistic Ayurvedic treatments*. Complimentary Health Club with an indoor/outdoor swimming pool, 4 hot tubs, sauna, eucalyptus steam room and comprehensive gym. Tennis courts*. Ski valet service and on-site assistance at the base of Blackcomb Mountain. The 18-hole, par 72 Fairmont Chateau Whistler Golf Course* is nearby. Babysitting* (on request). Laundry/dry-cleaning services*. Gift shops. Blackcomb Adventure Zone* located nearby the Fairmont Chateau Whistler. Welcome amenity kit for children. Complimentary Village transit runs year round. Self-parking CA$35 per day, Valet parking CA$39 per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Fairmont Room, Deluxe View Room and Deluxe Slopeside Room: 3 nights: 27 Dec '18–1 Jan '19.

Fairmont Gold Room, 2-Bedroom Valley Suite and Fairmont Gold 1-Bed Suite: 5 nights: 27 Dec '18–1 Jan '19.

All rooms: 7 nights: 23-24 Jan '19. 10 nights: 27-28 Jan '19.

*Denotes local charge.

Microwave and mini-fridge available on request* (payable locally).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3046)
  • Very good (905)
  • Average (318)
  • Poor (122)
  • Terrible (77)
Image of the Tripadvisor rating Book elsewhere, Fairmont sacrificing experience for profit

Jul 3, 2020 lisaz146 Vancouver, Canada

Honestly could not be more disappointed with my stay at the Fairmont Chateau Whistler. I was excited to take advantage of their loyalty program and BOGO night but after my stay, I believe there are much better hotels at better prices (even without the BOGO discount) with significantly better loyalty programs. First and foremost, I have no idea why… Read more
Honestly could not be more disappointed with my stay at the Fairmont Chateau Whistler. I was excited to take advantage of their loyalty program and BOGO night but after my stay, I believe there are much better hotels at better prices (even without the BOGO discount) with significantly better loyalty programs. First and foremost, I have no idea why they would fully book the entire hotel during this pandemic. Given that their amenities have been drastically limited, they still chose to book out every room in the hotel. We asked for a king bed a week in advance and they said they were unable to accommodate us given that they were fully booked. We checked in right at 4pm on Sunday and went straight to the concierge afterwards to book pool time (only allowed to do after check in) and it was already fully booked for that day and the next day until 9:30pm. The following day (the day of our departure) there weren’t any times available until after our check out time, which couldn’t be moved to a later time because of covid precautions. We opted for the only option during our 2 day stay for 9:30pm only to find that when we went, the hot tubs and pools were already packed. The hot tubs had limits for 5-7 people, and every hot tub had exceeded their capacity, with no staff enforcing the social distancing rules. Furthermore, although they required guests to show their card that verified their temperature check to access the restaurants and shuttle, we rarely got asked for the card. On the shuttle there were people who not only did not show their pass but also did not wear masks. The shuttle was always at minimum a 25-30 minute wait although they advertised 15-20 minutes, we had to take a taxi once after waiting over 30 minutes for the shuttle that never showed and calling the front desk twice. Our room was clean but our a/c stopped working one afternoon and it was boiling hot for a couple hours before it was fixed. Housekeeping services are no longer a daily thing because of covid precautions as well. I commend Fairmont for adapting during this uncertain time but I feel like they prioritized their profit over the comfort of their guests by booking to full capacity while reducing their amenities and services drastically. If I was aware of these changes, I would have chosen another hotel without a doubt. There are far too many options out there to settle for the subpar experience I had at the Fairmont Chateau Whistler. Read less
Image of the Tripadvisor rating Mediocre experience

Jul 2, 2020 pds209 Vancouver

I had very much looked forward to taking a tranquil, relaxing weeklong break here after several stressful months cooped up at home. Unfortunately the property didn’t quite live up to my expectations. When one books at a Fairmont hotel one expects a premium experience for the premium price paid. Instead I found the hallways and public spaces… Read more
I had very much looked forward to taking a tranquil, relaxing weeklong break here after several stressful months cooped up at home. Unfortunately the property didn’t quite live up to my expectations. When one books at a Fairmont hotel one expects a premium experience for the premium price paid. Instead I found the hallways and public spaces crowded with noisy kids and their oblivious parents. Getting a table in the lounge or restaurant was well nigh impossible with the volume of guests. And the crowning achievement was the two-hour limit imposed on use of the entire pool/spa/health club complex. I understand that COVID makes additional cleaning and precautions necessary, but surely the managers should adjust their occupancy accordingly, rather than cram the place full and hope for the best! I won’t stay at this Fairmont property again, and I’ll think twice before booking at any Fairmont. Read less
Image of the Tripadvisor rating Do not book if you plan to use the pool

Jun 28, 2020 Traveller24-7 Vancouver, Canada

We just arrived today only to find the pool is booked for our stay (we booked 3 nights). I had called the hotel before booking to find out the restrictions due to COVID-19 and was told we can reserve a 2 hour pool time when we check in only (could not pre book). We checked in at the check in time which is currently 5pm only to be told the pool is… Read more
We just arrived today only to find the pool is booked for our stay (we booked 3 nights). I had called the hotel before booking to find out the restrictions due to COVID-19 and was told we can reserve a 2 hour pool time when we check in only (could not pre book). We checked in at the check in time which is currently 5pm only to be told the pool is already booked up. Our kids are very upset and we would not have booked here had I known prior that this would be the case. The hotel has offered no solutions or compensation at this point except to waive the amenities fee which is completely insufficient. This has been the worst experience. I do not recommend booking here if you plan to use the pool. Read less
Image of the Tripadvisor rating Covid safety perfection

Jun 16, 2020 pekNorthVancouver_BC North Vancouver, BC

As a cancer survivor, I'm a little on edge when it comes to Covid safety and barely left my home for 3 months. This past weekend, I visited Whistler Fairmont presuming they would be taking very stringent measures to ensure the safely of their customers. They nailed it. And the staff were all working so hard to maintain the level of service you… Read more
As a cancer survivor, I'm a little on edge when it comes to Covid safety and barely left my home for 3 months. This past weekend, I visited Whistler Fairmont presuming they would be taking very stringent measures to ensure the safely of their customers. They nailed it. And the staff were all working so hard to maintain the level of service you expect while ensuring all additional Covid protocols were maintained. Too much to detail here but trust me, if you are heading to Whistler this summer and want to ensure you are safe and comfortable, look no further than the Fairmont Chateau Whistler. Read less
Image of the Tripadvisor rating Birthday Weekend Getaway!

Jun 9, 2020 darrenbrard Vancouver, Canada

I recently booked a small getaway with friends up at the Fairmont Chateau Whistler to celebrate my birthday and just get away from the city. The hotel had only just recently reopened and with the ongoing public health pandemic in the world, they had enacted new policies and procedures to ensure the safety of not only the guests coming in to… Read more
I recently booked a small getaway with friends up at the Fairmont Chateau Whistler to celebrate my birthday and just get away from the city. The hotel had only just recently reopened and with the ongoing public health pandemic in the world, they had enacted new policies and procedures to ensure the safety of not only the guests coming in to stay, but all of the colleagues that are working. In no way did these additional precautions take away from the world class service that the Fairmont brand is known for. During our stay we experienced two of the dining venues at the resort. We had dinner from the In-Room Dining menu and the food was not only amazing, but arrived quickly and the service from the staff member was so welcoming. We also visited Portobello multiple times during the stay. When the coffee and pastries are that good, you can't help but go back again and again. The Fairmont Chateau Whistler is truly a landmark in Whistler and they live and breath the high standards that people expect from a Fairmont property. I would highly recommend it to anyone looking for a place to stay while up in Whistler! Read less