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The attractive and welcoming Hilton Whistler Resort & Spa is located in the heart of Whistler Village, just steps from the gondolas and of course the lively après-ski. In the Cinnamon Bear Bar you can shoot a game of pool, play backgammon or just relax in front of the fireplace with a drink. Named by Condé Nast as the 10th top resort hotel in Canada, rest-assured that your every need will be catered for here at Hilton Whistler. Visit the spa for a well-deserved massage after a day on the slopes, or savour some culinary delights at the Cinnamon Bear Grille, well-known for its freshly prepared Pacific Northwest creations using the finest locally grown produce. Rooms are spacious and well equipped — why not upgrade to a Whistler Junior Suite? The lovely fireplace and kitchen facilities are perfect for a cosy night in.
Amenities
Ski
Bar
Fitness Centre/Gym
Hot tub
Internet Access
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Where is it
Located at the base of both Whistler and Blackcomb Gondolas and in the heart of Whistler Village. Transfer time from Vancouver Airport: 1 hour 50 minutes.
Hotel information
287 rooms on 8 floors in 2 buildings with 4 lifts. All rooms have air-conditioning, 37" plasma TV, complimentary WiFi access, telephone, MP3 alarm clock/radio, tea/coffee making facilities, safe, hairdryer, bathrobes, slippers and iron and board. Hilton Rooms have 1 king-size bed, 1 queen-size beds, or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. Some have balconies.
Studios have a kitchenette and either 1 king-size bed or 1 queen-size bed, sleeping maximum 2 adults.
Whistler Junior Suites have a balcony, wood-burning fireplace, full kitchen, 1 king-size bed plus a double sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.
Hilton Family Combo Rooms consist of interconnecting Hilton Rooms and Whistler Junior Suites. This room type is the ideal solution for any family requiring some additional space with the added luxury of a full kitchen and wood burning fireplace. Complete with 2 double beds, 1 king-size bed and a double sleeper sofa. These rooms are on a request only basis.
The Cinnamon Bear Grille (Pacific northwest cuisine, open for breakfast and dinner), Cinnamon Bear Bar and lobby lounge (under 19s permitted in the bar section until 8:00pm). Large outdoor heated swimming pool, indoor and outdoor hot tubs and sauna. Spa with treatments* including massages*. Fitness centre with cardio-equipment and free weights. Room service*. Shops. Ski storage on site*. Complimentary WiFi access in guestrooms and common areas. Underground car parking CA$43 per night for self-parking and CA$55 per night for valet parking (payable locally, subject to change).
This hotel has a resort fee of $25 plus tax per room, per day (payable locally, subject to change)
Resort fee includes: - Guest internet access - ski/bike/golf valet & storage - access to the Courtyard sports and game area featuring tennis, basketball, ping pong, games & BBQs - bike & snowshoe rental - hotel car service within Whistler Village. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Based on 2664 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1284)
Very good (837)
Average (297)
Poor (152)
Terrible (94)
Great for active trips
Aug 30, 2024Harrison MLondon, United Kingdom
A very good mid-market/premium option that is suitable for an activity-based trip in the summer. Rooms are spacious and clean and the hotel has all amenities required.
The hotel has an in-house sports bar that is ostensibly the go-to place for youngsters in town. If you are looking for a social ambiance this is your place, although those looking…
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A very good mid-market/premium option that is suitable for an activity-based trip in the summer. Rooms are spacious and clean and the hotel has all amenities required.
The hotel has an in-house sports bar that is ostensibly the go-to place for youngsters in town. If you are looking for a social ambiance this is your place, although those looking for a relaxing drink may want to look elsewhere.
The location is very good, a stone’s throw from the main village square, gondolas and the golf club. There is a mountain bike store on-site for those seeking some adventure. Tennis also available although equipment was quite poor.
Overall, we would consider it again when revisiting.
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Subpar Service for a Four-Star Hotel
Aug 28, 2024brugensWest Vancouver, Canada
Upon check-in, the front desk attendant was cold and unfriendly. Although he became slightly more personable by the end of our interaction, the initial encounter set a negative tone for our stay. When we returned to collect our keys, after being notified that our room was ready, his behavior was particularly concerning. Despite being available, he…
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Upon check-in, the front desk attendant was cold and unfriendly. Although he became slightly more personable by the end of our interaction, the initial encounter set a negative tone for our stay. When we returned to collect our keys, after being notified that our room was ready, his behavior was particularly concerning. Despite being available, he put his hand out to stop us from approaching and proceeded to assist another guest behind us without explanation. This left us feeling disrespected and unwelcome.
Additionally, we had trouble with our room key not working in the elevator. A front desk manager seemed visibly annoyed when we asked for help. Her unfriendly demeanor continued when she came to assist us, and despite our attempts to thank her and apologize for the inconvenience, she scoffed and walked away without a word. The lack of courtesy was disappointing, and during checkout, she didn’t even ask about our stay, let alone exchange pleasantries.
On a positive note, Cory from the front desk, who helped resolve an issue with our room after check-in, was professional, sincere, and a true credit to the brand. Hisano at the front desk was also helpful and kind, which we greatly appreciated.
However, the overall service we received from most staff members was far below what we are accustomed to. We frequently stay at Fairmont and Four Seasons properties in Whistler, and while Hilton is rated similarly, the service at this location did not measure up. The lack of customer service and basic friendliness was disappointing.
With so many hotel options, I hope the management at Hilton Whistler will address these concerns to ensure future guests receive an appropriate level of service.
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Good place to stay
Aug 27, 2024Polly BGreenfields
Tight in the middle of the village this hotel is ideally located. But- it is VERY noisy at night.
Everything you need - kitchen, laundry facilities, tv, lounge that converts to a bed and king size bed upstairs.
Air conditioning was a bit difficult to control and gor super hot in the room. Open windows was lovely but noisy at night with loud …
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Tight in the middle of the village this hotel is ideally located. But- it is VERY noisy at night.
Everything you need - kitchen, laundry facilities, tv, lounge that converts to a bed and king size bed upstairs.
Air conditioning was a bit difficult to control and gor super hot in the room. Open windows was lovely but noisy at night with loud revellers. Shops and Restaurants everywhere to choose from.
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for over 300 a night needs major overhaul
Aug 19, 2024Wander28911873576
For the $300CDN something price i paid sheets where stained dust inside coffee maker and for some reason didnt have soap / toileties only thing good was the location this hotel should not be charging resort fees on top of the over 300 it costs a might on the weekend
Great Stay
Aug 18, 2024edge0329United States
Really enjoyed our stay at the HIlton Whistler Resort & Spa. Check-in was quick and easy. Room was spacious and clean. Staff throughout the resort was super friendly. Ate breakfast in the restaurant every morning and the buffet had a great variety and the food was tasty and the staff was attentive. Had drinks in the bar several nights and had…
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Really enjoyed our stay at the HIlton Whistler Resort & Spa. Check-in was quick and easy. Room was spacious and clean. Staff throughout the resort was super friendly. Ate breakfast in the restaurant every morning and the buffet had a great variety and the food was tasty and the staff was attentive. Had drinks in the bar several nights and had great service there as well.
Appreciated that we were contacted by the hotel prior to our stay to see if they could assist us with any activities or food reservations. During our pre-arrival correspondence I had mentioned that we were celebrating my spouse's 60th birthday and were surprised to find a bottle of wine, charcuterie tray and hand written birthday note in the room upon arrival. Such a great touch.
Only a couple of minor inconveniences. The lay out of the room had the air conditioner next to the bed and it was hard to get comfortable for sleeping. Also, despite asking every time we brought the car back, the valet never charged our car.
If we head back to Whistler we will definitely stay here.
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