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The attractive and welcoming Hilton Whistler Resort & Spa is located in the heart of Whistler Village, just steps from the gondolas and of course the lively après-ski. In the Cinnamon Bear Bar you can shoot a game of pool, play backgammon or just relax in front of the fireplace with a drink. Named by Condé Nast as the 10th top resort hotel in Canada, rest-assured that your every need will be catered for here at Hilton Whistler. Visit the spa for a well-deserved massage after a day on the slopes, or savour some culinary delights at the Cinnamon Bear Grille, well-known for its freshly prepared Pacific Northwest creations using the finest locally grown produce. Rooms are spacious and well equipped — why not upgrade to a Whistler Junior Suite? The lovely fireplace and kitchen facilities are perfect for a cosy night in.
Amenities
Bar
Ski
Spa
Swimming Pool
Hot tub
Room Service
Safety Deposit Box
Fitness Centre/Gym
Internet Access
Restaurant
Where is it
Located at the base of both Whistler and Blackcomb Gondolas and in the heart of Whistler Village. Transfer time from Vancouver Airport: 1 hour 50 minutes.
Hotel information
287 rooms on 8 floors in 2 buildings with 4 lifts. All rooms have air-conditioning, 37" plasma TV, complimentary WiFi access, telephone, MP3 alarm clock/radio, tea/coffee making facilities, safe, hairdryer, bathrobes, slippers and iron and board. Hilton Rooms have 1 king-size bed, 1 queen-size beds, or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. Some have balconies.
Studios have a kitchenette and either 1 king-size bed or 1 queen-size bed, sleeping maximum 2 adults.
Whistler Junior Suites have a balcony, wood-burning fireplace, full kitchen, 1 king-size bed plus a double sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.
Hilton Family Combo Rooms consist of interconnecting Hilton Rooms and Whistler Junior Suites. This room type is the ideal solution for any family requiring some additional space with the added luxury of a full kitchen and wood burning fireplace. Complete with 2 double beds, 1 king-size bed and a double sleeper sofa. These rooms are on a request only basis.
The Cinnamon Bear Grille (Pacific northwest cuisine, open for breakfast and dinner), Cinnamon Bear Bar and lobby lounge (under 19s permitted in the bar section until 8:00pm). Large outdoor heated swimming pool, indoor and outdoor hot tubs and sauna. Spa with treatments* including massages*. Fitness centre with cardio-equipment and free weights. Room service*. Shops. Ski storage on site*. Complimentary WiFi access in guestrooms and common areas. Underground car parking CA$30 per night for self-parking and CA$34 per night for valet parking (payable locally, subject to change).
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Based on 2505 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1201)
Very good (814)
Average (276)
Poor (135)
Terrible (79)
Fantastic
Feb 21, 2021105jordansSechelt, Canada
This place is awesome, great location. Best Eggs Benny I ever had from the restaurant. Front desk was really nice, quick smooth easy check in. You can tell they take cleanliness and COVID seriously, the rooms are sealed off with a blue sticker and you can book the hot tub for 20 mins privately. Our room had a log burning fireplace as well as a…
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This place is awesome, great location. Best Eggs Benny I ever had from the restaurant. Front desk was really nice, quick smooth easy check in. You can tell they take cleanliness and COVID seriously, the rooms are sealed off with a blue sticker and you can book the hot tub for 20 mins privately. Our room had a log burning fireplace as well as a breathtaking mountain view. Loved it!!!
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Demands Cancellations 21 days despite health orders - now there 547 COVID cases in Whistler
Feb 8, 2021votrechienSurrey, Canada
I hate to say it, but hotels like the Hilton Whistler are directly responsible for deaths occurring as a result of the COVID outbreak occurring in Whistler. Currently, there has been 547 cases in whistler in the last month- out of a population of 11,000!
We had a reservation for the Hilton Whistler in early January. We requested cancellation 2…
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I hate to say it, but hotels like the Hilton Whistler are directly responsible for deaths occurring as a result of the COVID outbreak occurring in Whistler. Currently, there has been 547 cases in whistler in the last month- out of a population of 11,000!
We had a reservation for the Hilton Whistler in early January. We requested cancellation 2 weeks in advance after the travel advisories. Our daughter was devastated but it was the responsible thing to do.
I didn't give the cancellation a second thought and just assumed the refund would take place. A month later, I can see that the refund was denied (from C. Choi person in charge of refunds for whistler) as she stated "cancellations must be made 21 days in advance".
Surprise surprise....fast forward a few weeks and COVID is out of control in Whistler. Literally in the last 5 days there have been over 250 cases in Whistler (roughly 2% of the population has been infected in just a few days). How many cases are occurring because travelers were faced with the option of losing their reservation money at hotels like the Hilton vs violating public health orders?
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First vacation since Covid started
Feb 6, 2021VividAlmondSurrey, Canada
So my girlfriend’s family decided to go out to Whistler this weekend and invited me to come along and I gladly accepted. And while they rented out this nice bnb located in the Village enough room for about 8 people and including me makes 7. But you know how it is as a couple, coming out to Whistler you need some alone time too, so I booked the…
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So my girlfriend’s family decided to go out to Whistler this weekend and invited me to come along and I gladly accepted. And while they rented out this nice bnb located in the Village enough room for about 8 people and including me makes 7. But you know how it is as a couple, coming out to Whistler you need some alone time too, so I booked the Blackcomb suite, the nicest room I could afford and was available at the time. More about the room later...
I left work Friday after work to meet up with them for a late night dinner, but the place they are staying at only had room for one vehicle, so I decided since I was staying at the Hilton I should just park there. So basically by the time I got to Whistler I had 20 minutes to catch the reservation and I must have stormed in kind of like a madman. Luckily for me, the parking attendant and the receptionist “Elizabeth” were very helpful with my needs and they only charged me $20 instead of the regular $35 for parking; what a bargain. But that’s only half the story.
Anyways, in our previous vacation away together she found out I was a snorer. And well she was had a really tough day without me and a migraine to boot so kindly she politely asked me to find another place to stay if possible, and since my car was already at the Hilton and I had the reservation for the following day I mind as well stay there. I chose a small queen room at like 250 including the bc residents rate and taxes, since I knew I wasn’t staying in the room much anyways since our day starts off with a nice helicopter tour of Whistler and landing on a glacier.
So when I returned after the hour long dinner, Elizabeth remembered me and my name which I thought was really impressive, because me personally tend to be the guy who calls other people “hey” since I tend to forget after 5 or so seconds.
With this whole COVID situation going on and the fact that it was really late, she actually went above and beyond by upgrading me to the suite that I had reserved so I didn’t have to go through the hassle of switching rooms and moving all my gear and so on. Honestly, it was one of the best moments of my life, like hitting the lottery or being upgraded to business class on an airplane.
Now the room itself just blew me away. 1200 square feet, it’s like one really nice apartment, and even bigger/nicer than my gf’s 3 story bnb. Really nice kitchen, spacious living room, table for atleast four of us to eat, fireplace to have s’mores once we finish our Vallera Lumina, a jetted jacuzzi, and so on... just absolute heaven.
Thank you Hilton, for will be plenty of lifelong memories, and return visits.
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Amazing everything
Jan 29, 2021NicholasJohnFieldLas Vegas, Nevada
I have stayed at many many Whistler hotels but i keep going back to the HIlton. The location is amazing they have one of the best bars inside. Amenities are great.
This time I stayed in the Harmony suites. Probably one of the nicest rooms in Whistler. I brought my wife and two daughters and it was perfect for that suite. Could have stayed there…
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I have stayed at many many Whistler hotels but i keep going back to the HIlton. The location is amazing they have one of the best bars inside. Amenities are great.
This time I stayed in the Harmony suites. Probably one of the nicest rooms in Whistler. I brought my wife and two daughters and it was perfect for that suite. Could have stayed there a week.
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Amazing Whistler/Blackcomb Ski Trip
Jan 23, 2021903Nick13Campbellville, Canada
The Hilton took our Ski trip to higher level and that's an amazing accomplishment in Whistler/Blackcomb.
The Hilton staff was very friendly, attentive and looked after all of our needs. The location was perfect, a short walk to the lifts,shops and all the village activities. Our room was very clean and cozy with a kitchenette. Underground Hotel…
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The Hilton took our Ski trip to higher level and that's an amazing accomplishment in Whistler/Blackcomb.
The Hilton staff was very friendly, attentive and looked after all of our needs. The location was perfect, a short walk to the lifts,shops and all the village activities. Our room was very clean and cozy with a kitchenette. Underground Hotel Parking was very convenient.
We also enjoyed the Cinnamon Bear Bar & Grill,where you can enjoy sporting events on a giant screen along with great food and drinks from the convience of your hotel.
Most important the Hilton made us feel safe and comfortable during these crazy uncertain times and I want to say THANK YOU! to the entire Hilton staff.👏
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Your holiday may be affected by travel restrictions or cancellations
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
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With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
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Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
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