Hilton Whistler

Whistler, Canada

The hotel

The attractive and welcoming Hilton Whistler Resort & Spa is located in the heart of Whistler Village, just steps from the gondolas and of course the lively après-ski. In the Cinnamon Bear Bar you can shoot a game of pool, play backgammon or just relax in front of the fireplace with a drink. Named by Condé Nast as the 10th top resort hotel in Canada, rest-assured that your every need will be catered for here at Hilton Whistler. Visit the spa for a well-deserved massage after a day on the slopes, or savour some culinary delights at the Cinnamon Bear Grille, well-known for its freshly prepared Pacific Northwest creations using the finest locally grown produce. Rooms are spacious and well equipped — why not upgrade to a Whistler Junior Suite? The lovely fireplace and kitchen facilities are perfect for a cosy night in.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

Located at the base of both Whistler and Blackcomb Gondolas and in the heart of Whistler Village. Transfer time from Vancouver Airport: 1 hour 50 minutes.

Hotel information

287 rooms on 8 floors in 2 buildings with 4 lifts. All rooms have air-conditioning, 37" plasma TV, complimentary WiFi access, telephone, MP3 alarm clock/radio, tea/coffee making facilities, safe, hairdryer, bathrobes, slippers and iron and board. Hilton Rooms have 1 king-size bed, 1 queen-size beds, or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. Some have balconies.

Studios have a kitchenette and either 1 king-size bed or 1 queen-size bed, sleeping maximum 2 adults.

Whistler Junior Suites have a balcony, wood-burning fireplace, full kitchen, 1 king-size bed plus a double sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Hilton Family Combo Rooms consist of interconnecting Hilton Rooms and Whistler Junior Suites. This room type is the ideal solution for any family requiring some additional space with the added luxury of a full kitchen and wood burning fireplace. Complete with 2 double beds, 1 king-size bed and a double sleeper sofa. These rooms are on a request only basis.

The Cinnamon Bear Grille (Pacific northwest cuisine, open for breakfast and dinner), Cinnamon Bear Bar and lobby lounge (under 19s permitted in the bar section until 8:00pm). Large outdoor heated swimming pool, indoor and outdoor hot tubs and sauna. Spa with treatments* including massages*. Fitness centre with cardio-equipment and free weights. Room service*. Shops. Ski storage on site*. Complimentary WiFi access in guestrooms and common areas. Underground car parking CA$30 per night for self-parking and CA$34 per night for valet parking (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1184)
  • Very good (812)
  • Average (276)
  • Poor (133)
  • Terrible (78)
Image of the Tripadvisor rating Lovely setting

Sep 20, 2020 Linlee65 White Rock, Canada

Very welcoming hotel. Suite was very clean and spacious. Felt very comfortable staying here during these Covid times. All staff were wearing masks and it is a requirement of the hotel that visitors wear one as well. We were thanked by the front desk on our arrival for wearing a mask. Great location. Can't wait to return.
Image of the Tripadvisor rating Clean, spacious and great location

Sep 14, 2020 Sunshine579345

Great stay at Hilton Whistler! Room we stayed in was spacious, very clean and had lots of useful amenities such as a stocked kitchen, dishwasher and an additional wash basin outside the bathroom which was handy when getting ready. Complimentary toiletries seemed of good quality and smelled lovely. COVID precautions in place (wearing a mask in… Read more
Great stay at Hilton Whistler! Room we stayed in was spacious, very clean and had lots of useful amenities such as a stocked kitchen, dishwasher and an additional wash basin outside the bathroom which was handy when getting ready. Complimentary toiletries seemed of good quality and smelled lovely. COVID precautions in place (wearing a mask in shared spaces etc) and the cleanliness of the areas we visited made me feel comfortable about staying. Front desk were welcoming. Can’t beat the location either! Definitely will stay again. Read less
Image of the Tripadvisor rating If this was a 3 star Travelodge and not a Hilton I would be happy

Sep 12, 2020 MrBeansVacation

My wife and I visited Whistler and stayed here at the end of August for our 5 year wedding anniversary. We wanted a room with a kitchenette so that we didn't have to eat out every meal. We found what seemed to be a good deal at the Hilton and booked it. When we arrived the staff weren't overly pleased to see us (In my experience, staying at 3… Read more
My wife and I visited Whistler and stayed here at the end of August for our 5 year wedding anniversary. We wanted a room with a kitchenette so that we didn't have to eat out every meal. We found what seemed to be a good deal at the Hilton and booked it. When we arrived the staff weren't overly pleased to see us (In my experience, staying at 3 and 4 star hotels, I am used to the staff smiling and making you feel like your staying there is appreciated). Other than giving us a handout telling us how to reserve a spot at the pool, the only information they relayed was that room service was only being done in between stays and when it was specifically requested (Both the pool booking and the room service changes are part of their COVID-19 plan and my wife and I have no problem with these changes). Our room looked alright for a stay at you local Travelodge, the wall paper was lifting at the seams, the main light took about 5 minutes to fully illuminate and the dishwasher door wouldn't fully open (it hit the bedside cabinet in front of it at about 35o). This was problematic for getting items in and out of the lower drawer of the dishwasher as it would just roll back in as soon as you let go of it, the dishes still in the drawer would then crash about. When we checked out we were charged a $25 Resort fee per night. We queried this and were told the resort fee is for the pool, 1 hour complementary bike use, tennis courts and outside patio. We didn't use any of these services as we weren't made aware these were available to us (other than the pool which filled up so fast we couldn’t get a time slot) so we asked for this charge to be waived. They would not as apparently the resort fee is non-negotiable and that somewhere in our booking it would have said this. They were right, It did say this, about half way down where no one looks. If it is non-negotiable, then the resort fee should be included in the room price should it not? To separate it is deceitful in my mind. When I talked with the hotel manager to express my concerns I received no sympathy, in fact they had an answer for everything and would not make any exceptions (one must wonder if guests disputing the resort fee is a regular occurrence). On their website they listed services we could expect to receive that actually weren't available eg. deluxe bedding (ours was far from deluxe as instead of a duvet cover we had two bed sheets that had holes in them), bathrobes and slippers, free newspaper). Their reply to that was that we should have called the hotel before booking to see what was being offered. Apparently there is some small print somewhere which states that these things are subject to change, again I find this deceitful as they took the time to update their website with their recent COVID-19 protocols, but chose not to update what is being provided? A few years ago my wife and I also had a bad experience staying at the Hilton in Paris. We decided to give them another shot, lesson learned, we will not be staying at a Hilton Hotel/Resort again. Read less
Image of the Tripadvisor rating Spacious accommodation with friendly staff

Sep 11, 2020 mariedesjardins Prince George, Canada

Overnighted in Whistler at the Hilton. The staff was friendly upon check in. The room was spacious with a kitchenette. I enjoyed a good sleep during my one night there. Was a 5 minute walk to the village for breakfast.
Image of the Tripadvisor rating Great location, lovely room

Sep 11, 2020 vjshields North Vancouver, Canada

Good customer service from front desk staff and parking valet, helpful. Room was spacious, clean, lovely view. The pool is gorgeous, you have to book a time (due to COVID) but usually there weren't that many people there. (We visited the week after schools went back, so Whistler was much less hectic than the previous week.) Close to everything… Read more
Good customer service from front desk staff and parking valet, helpful. Room was spacious, clean, lovely view. The pool is gorgeous, you have to book a time (due to COVID) but usually there weren't that many people there. (We visited the week after schools went back, so Whistler was much less hectic than the previous week.) Close to everything in the Village. Got an excellent deal, and would definitely go back. Read less