Hilton Whistler

Whistler, Canada

The hotel

The attractive and welcoming Hilton Whistler Resort & Spa is located in the heart of Whistler Village, just steps from the gondolas and of course the lively après-ski. In the Cinnamon Bear Bar you can shoot a game of pool, play backgammon or just relax in front of the fireplace with a drink. Named by Condé Nast as the 10th top resort hotel in Canada, rest-assured that your every need will be catered for here at Hilton Whistler. Visit the spa for a well-deserved massage after a day on the slopes, or savour some culinary delights at the Cinnamon Bear Grille, well-known for its freshly prepared Pacific Northwest creations using the finest locally grown produce. Rooms are spacious and well equipped — why not upgrade to a Whistler Junior Suite? The lovely fireplace and kitchen facilities are perfect for a cosy night in.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

Located at the base of both Whistler and Blackcomb Gondolas and in the heart of Whistler Village. Transfer time from Vancouver Airport: 1 hour 50 minutes.

Hotel information

287 rooms on 8 floors in 2 buildings with 4 lifts. All rooms have air-conditioning, 37" plasma TV, complimentary WiFi access, telephone, MP3 alarm clock/radio, tea/coffee making facilities, safe, hairdryer, bathrobes, slippers and iron and board. Hilton Rooms have 1 king-size bed, 1 queen-size beds, or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. Some have balconies.

Studios have a kitchenette and either 1 king-size bed or 1 queen-size bed, sleeping maximum 2 adults.

Whistler Junior Suites have a balcony, wood-burning fireplace, full kitchen, 1 king-size bed plus a double sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Hilton Family Combo Rooms consist of interconnecting Hilton Rooms and Whistler Junior Suites. This room type is the ideal solution for any family requiring some additional space with the added luxury of a full kitchen and wood burning fireplace. Complete with 2 double beds, 1 king-size bed and a double sleeper sofa. These rooms are on a request only basis.

The Cinnamon Bear Grille (Pacific northwest cuisine, open for breakfast and dinner), Cinnamon Bear Bar and lobby lounge (under 19s permitted in the bar section until 8:00pm). Large outdoor heated swimming pool, indoor and outdoor hot tubs and sauna. Spa with treatments* including massages*. Fitness centre with cardio-equipment and free weights. Room service*. Shops. Ski storage on site*. Complimentary WiFi access in guestrooms and common areas. Underground car parking CA$30 per night for self-parking and CA$34 per night for valet parking (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1073)
  • Very good (756)
  • Average (240)
  • Poor (114)
  • Terrible (55)
Image of the Tripadvisor rating Big shout out to Yolanda at the front desk!

Mar 21, 2019 Milestones50 Toronto

We were a group and had four premium studio rooms for one week. It had a very comfortable king size bed, a pull out couch, a real working fireplace, they provide the one log, kitchen with a full fridge, coffee machine/tea, and a stove top oven but not an oven. They also provide dishes, glasses, pots and pans, etc. paper towels, salt and pepper,… Read more
We were a group and had four premium studio rooms for one week. It had a very comfortable king size bed, a pull out couch, a real working fireplace, they provide the one log, kitchen with a full fridge, coffee machine/tea, and a stove top oven but not an oven. They also provide dishes, glasses, pots and pans, etc. paper towels, salt and pepper, dish cloths, dish detergent so you don't have to worry about it. If you run out, just ask for more. There were food allergies so we had to cook more than go out and I had the pleasure of speaking to Yolanda at the front desk who ensured all the rooms were on the same floor/hallway so it was easier for us to do potluck dinners together. She really made us feel valued , was very pleasant and approachable and understood the value of great customer service! I thanked her personally but wanted to do a big shout out on her! Thank you for helping make our vacation a highly memorable one! Concierge is very helpful too! Great location to the Whistler Gondala- 3 to 5 min walk, your drop your skis at Summit Sports ground level tent which is part of the Hilton complex and then pick them up in the mornings downstairs so you have to go up the stairs. (think of it as a warm up!) Service is fairly quick and you can rent skis there too. Pros- great location, spacious room, great staff who care about creating a great guest experience! Areas for improvement- have a checklist of the kitchen supplies as we found each room was inconsistent and missing stuff, the outside heated pool needs to be warmer, and the inside and outside hot tubs are too crowded. There is also a hot sauna and a gym you can use. Have water to drink outside the sauna instead of making us go into the gym to get water. Read less
Image of the Tripadvisor rating Great location, friendly staff

Mar 20, 2019 drj11111 Whistler, Canada

Best thing about hotel is location. Near gondola. Parking is over priced but if you park in conference center, you can save $17/day. Ski valet included but unfortunately it is downstairs, would be IDEAL if on ground floor. You get to drop skis upstairs which is great. Cinnamon bear is a locals hangout, good for apres ski
Image of the Tripadvisor rating Amazing location! Exceptional Concierge Staff

Mar 20, 2019 181breeb

If you want an amazing location, a minute walk to lifts, beautiful views, convenient to everything, THIS is your hotel. It’s perfect. The concierge staff has been exceptional! I worked with Tarryn and Sarah, who really went above and beyond. They arranged private transportation, lift tickets, ski school for kids, and tube park — all before we… Read more
If you want an amazing location, a minute walk to lifts, beautiful views, convenient to everything, THIS is your hotel. It’s perfect. The concierge staff has been exceptional! I worked with Tarryn and Sarah, who really went above and beyond. They arranged private transportation, lift tickets, ski school for kids, and tube park — all before we even arrived. And when we did arrive, it was all ready for us. Then we wanted to add a last minute snow mobile tour, and they quickly and efficiently arranged. I was very impressed and pleased with their services and knowledge. Email them in advance at concierge@hiltonwhistler.com for all you needs. Such a great support!! Highly highly recommend their service! Read less
Image of the Tripadvisor rating Great location, nice hotel but poor staff and room experience

Mar 13, 2019 Scenic67949411579 Seattle, Washington

Location is awesome! Nice hotel. Very close to shops and restaurants. It’s literally 1 min to the ski lifts. Twin beds in a superior room for 4 was kind of small but I suppose we knew it while booking. Still, it was a bit of a turn off. Clean facilities, good warm pool options. Expensive pricing overall but you don’t get the quality of… Read more
Location is awesome! Nice hotel. Very close to shops and restaurants. It’s literally 1 min to the ski lifts. Twin beds in a superior room for 4 was kind of small but I suppose we knew it while booking. Still, it was a bit of a turn off. Clean facilities, good warm pool options. Expensive pricing overall but you don’t get the quality of treatment you’d expect from paying that price. It the location that sells I’m guessing. The Staff, on multiple occasions, gave me varying answers for most of the things like pre-checkin options, drinking water options, parking checkout times, room options etc. Pre-checkin room selection was showing me rooms but it won’t let me select any - likely was blocked on the last step. I spoke to the front desk and they told me not to prefer a 609 or 509 saying it might be noisy. Well, I didn’t know what they meant and could not complete the online room selection and ended up being put in 509. It was a suite separated into 2 rooms. So, It was like having someone in your kitchen next doors when you were in the living room. And they were having a party till after 10 pm. Too noisy. Overall very disappointed by the treatment I received on my trip. Read less
Image of the Tripadvisor rating Good variety of delicious restaurants, great service, and all in a beautiful setting.

Mar 11, 2019 W6876UEbenjamins Concord, California

We were a group of 4 adults and were greeted with a smile as soon as we drove up to the entrance. The friendly and courteous service continued from there at every part of our stay. Room service is prompt. We asked for additional duraflame logs and they appeared within minutes. They gave us a ride to and from the Quattro Restaurant in their… Read more
We were a group of 4 adults and were greeted with a smile as soon as we drove up to the entrance. The friendly and courteous service continued from there at every part of our stay. Room service is prompt. We asked for additional duraflame logs and they appeared within minutes. They gave us a ride to and from the Quattro Restaurant in their Suburban. The Hotel bar has a warm atmosphere and the service there is more of the same, with a smile. We have no complaints and would gladly stay there again. We paid around $5,900 Canadian for 4 nights in their 2 bed/2 bath suite. Keep in mind you get what you pay for. Whistler is expensive and this place is no exception. Read less