Hilton Whistler

The Hilton Whistler is located conveniently on two sides for access. The main road into Whistler for arrivals and departures and mountainside access a mere 100 metres away. Reception staff make you feel comfortable and relaxed as you check into your room. The interior is warm and inviting with links to the breakfast and dinner areas, as well as an alpine pub. A ski valet system is available with Summit Sports within the Hilton complex and a mere 10 metres to the Gondola. The facilities are two spas and an outdoor heated pool and ample gymnasium. Our stay was a wonderful experience of mountain and village and a great hotel brand. The Whistler Hilton has class and warmth in bucket loads for all guests at anytime of year. Read less

We checked in on March 14th, the afternoon that Vail Resorts decided to shutdown Whistler Blackcomb resort due to Covid-19. We had the option of canceling our booking and heading back to Vancouver that night, but decided to stay one night and make the most of it. In order to pass the time, we booked a dog sledding tour through the concierge - no doubt the hotel is making revenue from that booking. As a Platinum Elite at Marriot, I receive a late 4pm checkout without so much as even having to ask. I literally had to BEG the front desk at the Hilton... Even then, they asked me to leave a message for the reservations office (who didn't even bother to call me back). I spend a lot of time on the road for business, and while Hilton used to get a lot of my business, I am now reminded of why I stopped staying with them. Truly disappointing experience. Read less

Stayed for a week for a family holiday and picked this hotel because of its location close to the lifts. We weren’t disappointed! Probably the closest hotel to the lifts and right on the main drag with all the shops and restaurants. Special mention to the staff - must be this hotel’s greatest asset - who were so helpful and charming from the start even when arriving at midnight. The standard rooms (south Tower)were spacious, spotlessly clean with a massive bed and kitchenette and were made up daily by a really lovely lady. We had pre-booked ski rental at Summit Sport which is located in the same complex. Again the staff were excellent. From the shop it’s 25 yards or so to the main lift. You can leave your skis overnight at the shop,but not boots, with the staff waiting outside the shop in the afternoon waiting to take your skis from you. Special mention at the hotel must go to the concierge who with her almost encyclopaedic knowledge of everything Whistler was incredibly helpful in recommending and booking restaurants etc. We were on a board only basis as the B&B option seemed much more expensive. We tried the hotel breakfast on day one. The buffet looked expensive at $35/head so when for the a la carte and weren’t disappointed. Massive portions, plenty of choice and about 35 to 40% cheaper than the buffet. So that’s what we did for the next 6 mornings too. Another feature worth a mention, probably because we had two daughters with us and were visiting our son who was working in the resort was sample the Swedish Apres Ski party. This is held possibly for the benefit of the seasonal workers and is allegedly based on typical European apres ski. Either way it’s great fun for old and youngsters alike but for youngsters the drinking age is 19 and seems to be rigorously enforced with photo ID essential (original not copies). There is a spa and if you have time then the hot-tub and outdoor pool are definitely worth a visit too. All in all a great trip/stay helped not just by the location but the excellent staff. Read less

I took my daughter to Whistler for a couple days of father-daughter skiing. We go there fairly often, and have tried different properties. I used points accumulated from business travel to book a stay at this hotel. The room they assigned me was nothing short of terrible - it was on a low floor next to an alleyway that literally roared with truck traffic from 2:00AM onwards. At 6:30AM, after a sleepless night, the elevator alarms went off, waking up the entire floor. I reported all this at checkout and was assured that at least, my parking would be covered as a way of making it up. Well, it's been a few days and that charge is still on my card. And I have to believe that a staff familiar with the hotel knew *exactly* what room they were giving me with my Hilton Honors points. Hard to believe this was my reward for brand loyalty. Crazy disappointing. Read less