Westin Resort & Spa Whistler

Whistler, Canada

The hotel

When they created The Westin Resort & Spa in Whistler, they made sure it featured all those rustic stone walls, lodge-befitting wood highlights, and roaring fires every good mountain escape should have. After all, it is set in Canada’s peak outdoor recreation resort, named number one ski resort in North America by SKI Magazine in 2016. Steps from the gondolas and Whistler Village’s heart, its guestrooms feature fireplaces to snuggle around after al fresco adventures, and windows to bring that mountain air in. When you’ve made the most of the mountains, there’s always its Avello Spa & Health Club, gym, hot tubs, and outdoor pool. Not forgetting its dining venues: Grill & Wine, an upmarket take on a grill restaurant, and FireRock Lounge, a cross between a tapas bar and après-ski snug, promising another of those obligatory fireplaces.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Families
  • No Smoking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Located at the base of Whistler mountain, just steps from both mountain gondolas and in the centre of the excitement of the pedestrian friendly Whistler Village. Transfer time from Vancouver Airport: 1 hour 50 minutes.

Hotel information

400 rooms. All with in-room temperature control, flat-screen TV, telephone, complimentary WiFi access, coffee maker, mini-bar*, kitchen with an oven, stovetop, dishwasher and microwave, fireplace, safe and hairdryer. Deluxe Studio Suite with 1 king-size bed and 1 sofa bed, sleeping maximum 4 adults or 2 adults and 2 children. 

1-Bedroom Suites feature a dining table and chairs for 4 people and 1 queen-size bed and a sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe 2-Bedroom Suites are ideal for larger groups and families, with a master bedroom with en suite and 1 king-size bed and second bedroom with queen-size bed. There are also 2 queen sofa beds in the living area, sleeping maximum 4 adults or 2 adults and 2 children.

Grill & Vine Restaurant, Off the Vine grab and go coffee station, FireRock Lounge and Kaze Sushi. Room service*. Indoor/outdoor pools and whirlpools. WestinWORKOUT® Fitness Studio. Avello Spa*. Ski, bike and golf valet*. Nearby golf course*. Self parking CA$30 plus tax per day and valet parking CA$34 plus tax per day (both payable locally and subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1344)
  • Very good (780)
  • Average (281)
  • Poor (119)
  • Terrible (110)
Image of the Tripadvisor rating Amazing holiday, amazing hotel, superb location, food nice enough

Mar 21, 2020 DaisyBrambles

Lovely hotel. Great on site facilities. Restaurant is nice but bit overpriced as is whole area but all of good quality. The bed was so comfortable. Loved the fire in the rooms. We had a nice meal one night in our 10 day stay. Served by the lovely Atilla who was very attentive and helpful. I loved the fresh tasty tuna tacos. Had one in room… Read more
Lovely hotel. Great on site facilities. Restaurant is nice but bit overpriced as is whole area but all of good quality. The bed was so comfortable. Loved the fire in the rooms. We had a nice meal one night in our 10 day stay. Served by the lovely Atilla who was very attentive and helpful. I loved the fresh tasty tuna tacos. Had one in room breakfast which was ok but terribly overpriced. Would definitely stay here again. Very cosy and right in the middle of the village at the bottom of the slopes. Helpful staff nothing was too much trouble. Thoroughly enjoyed our stay and will be back. We even got engaged whilst here swept away in the romance of the place. Read less
Image of the Tripadvisor rating Fantastic hotel right next to the Whistler Gondola

Mar 15, 2020 TerryH495 Buxton, United Kingdom

Had a great week here. All the staff are brilliant and the facilities are everything you need in a ski resort. Good ski valet, great pool/sauna/hot tub area and a fabulous bar and restaurant. The perfect place from which to enjoy your ski trip!
Image of the Tripadvisor rating Pleasure

Mar 13, 2020 62murrayf

Not our first time at the Westin and certainly not the last. We have stayed with friends, held our company Christmas party here and this time we just needed a couple family days. Always on and it feels comfortable from checkin to checkout!
Image of the Tripadvisor rating Great location and very friendly staff

Mar 12, 2020 simonbadams

Great location and well appointed rooms. Full kitchen is a great bonus. Staff are super friendly. Hotel is right next to the gondola. Parking is very reasonable given location. Gas fireplaces in all rooms are wonderful.
Image of the Tripadvisor rating Birthday Staycation

Mar 8, 2020 ms_annonymous

Booked the resort for birthday celebration. Arriving the hotel was easy and direction was given for parking by the staff at the door. Check in was smooth, however better service could be provided - an example would be checking how the guests are or purpose of visit. As he did not ask, obviously he did not know we were there celebrating birthday.… Read more
Booked the resort for birthday celebration. Arriving the hotel was easy and direction was given for parking by the staff at the door. Check in was smooth, however better service could be provided - an example would be checking how the guests are or purpose of visit. As he did not ask, obviously he did not know we were there celebrating birthday. We also gave a different credit card and specifically mentioned will be using that instead. So apparently they have the East and West Tower - not sure what the difference is as it was not explained by the staff but one of the towers is closer to the village and you can cut through the shop to the gondola. The room we stayed in was OK, just found it kinda weird to have a tiny balcony. I guess you can technically 'sit' outside but it will be very cozy. Called and asked for some extra housekeeping items and ended up waiting for at least 30mins so we had to make another call again. During our stay, our key didn't work so we had to make our way to the lobby which is far from our tower. All the staff did was give me a new key and that's it. The trip ended just ok as the staff again did not ask for any feedback when we left nor was a receipt ever given. It was quite a hassle trying to get after we left and to find out not the correct credit card was charged. Overall, as a resort hotel, I would expect better service as I have experienced such at other resort hotels. Would I return? Maybe as the location is fairly convenient. Would I recommend? I will have to rethink about that. Read less