Westin Resort & Spa Whistler

Whistler, Canada

The hotel

When they created The Westin Resort & Spa in Whistler, they made sure it featured all those rustic stone walls, lodge-befitting wood highlights, and roaring fires every good mountain escape should have. After all, it is set in Canada’s peak outdoor recreation resort, named number one ski resort in North America by SKI Magazine in 2016. Steps from the gondolas and Whistler Village’s heart, its guestrooms feature fireplaces to snuggle around after al fresco adventures, and windows to bring that mountain air in. When you’ve made the most of the mountains, there’s always its Avello Spa & Health Club, gym, hot tubs, and outdoor pool. Not forgetting its dining venues: Grill & Wine, an upmarket take on a grill restaurant, and FireRock Lounge, a cross between a tapas bar and après-ski snug, promising another of those obligatory fireplaces.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Families
  • No Smoking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Located at the base of Whistler mountain, just steps from both mountain gondolas and in the centre of the excitement of the pedestrian friendly Whistler Village. Transfer time from Vancouver Airport: 1 hour 50 minutes.

Hotel information

400 rooms. All with in-room temperature control, flat-screen TV, telephone, complimentary WiFi access, coffee maker, mini-bar*, kitchen with an oven, stovetop, dishwasher and microwave, fireplace, safe and hairdryer. Deluxe Studio Suite with 1 king-size bed and 1 sofa bed, sleeping maximum 4 adults or 2 adults and 2 children. 

1-Bedroom Suites feature a dining table and chairs for 4 people and 1 queen-size bed and a sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe 2-Bedroom Suites are ideal for larger groups and families, with a master bedroom with en suite and 1 king-size bed and second bedroom with queen-size bed. There are also 2 queen sofa beds in the living area, sleeping maximum 4 adults or 2 adults and 2 children.

Grill & Vine Restaurant, Off the Vine grab and go coffee station, FireRock Lounge and Kaze Sushi. Room service*. Indoor/outdoor pools and whirlpools. WestinWORKOUT® Fitness Studio. Avello Spa*. Ski, bike and golf valet*. Nearby golf course*. Self parking CA$30 plus tax per day and valet parking CA$34 plus tax per day (both payable locally and subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1378)
  • Very good (786)
  • Average (283)
  • Poor (120)
  • Terrible (118)
Image of the Tripadvisor rating Great hotel, as always

Oct 10, 2021 VanCity1970

We stayed here the first weekend of October. Staff were very friendly throughout our stay. We enjoyed the room, enjoyed the view, loved Whistler. Not sure why there is no housekeeping offered for multi- night stays (seems like the only thing we haven’t figured out with COVID) but we could get towels quickly when we called down.
Image of the Tripadvisor rating Amazing

Oct 7, 2021 AE9Traveller

I was really impressed with this hotel. They followed Covid precautions to the letter, and I felt safe. Asked for a quiet room and was upgraded to a mountain facing room on the 10th floor, which was incredibly quiet. Staff were friendly, attentive, and went out of their way to help with whatever I needed. I ordered room service and was a little… Read more
I was really impressed with this hotel. They followed Covid precautions to the letter, and I felt safe. Asked for a quiet room and was upgraded to a mountain facing room on the 10th floor, which was incredibly quiet. Staff were friendly, attentive, and went out of their way to help with whatever I needed. I ordered room service and was a little dismayed that it was in a compostible box, so to my surprise, it was close to some of the best room service chicken I’ve had. I finished every last bite. And I totally understand the need for the paper box. Again, made me feel safe. Gym and pool were immaculate and well maintained with 1 to 2 staff members at all times. Not sure I’ll stay anywhere else after this. Many thanks to all the staff! Read less
Image of the Tripadvisor rating unfriendly front desk

Oct 3, 2021 chow_family Richmond Hill, Canada

I booked this hotel via Hotel.com specify to pay at front desk instead of prepaid , I used my Visa card for reservation.. Since American Express had a promotion for using its card for hotel stay with $ 75 credit as a Travel BC promotion, I told the front desk to use AE to pay my room at the time I checked in. The front desk saying my record using… Read more
I booked this hotel via Hotel.com specify to pay at front desk instead of prepaid , I used my Visa card for reservation.. Since American Express had a promotion for using its card for hotel stay with $ 75 credit as a Travel BC promotion, I told the front desk to use AE to pay my room at the time I checked in. The front desk saying my record using VISA not AE and refused me to use AE, I told him, my booking saying I paid at Front desk .Do my AE not acceptable by bank? Why couldn't I change to use another card? They are not flexible and stupid . Read less
Image of the Tripadvisor rating SUPER NICE HOTEL. STAFF ARE VERY NICE.

Oct 3, 2021 mariaiB9799HQ Langley, Canada

This hotel is very beautiful on the inside and outside it looks very new...it's professionally renovated.. Staff are friendly polite and helpful. Everything is here great restaurants, bar, nice quality stores on the lower level ,spa, pool, valet parking and they'll bring your luggage to your room. The laundry area has a large washer and dryer and… Read more
This hotel is very beautiful on the inside and outside it looks very new...it's professionally renovated.. Staff are friendly polite and helpful. Everything is here great restaurants, bar, nice quality stores on the lower level ,spa, pool, valet parking and they'll bring your luggage to your room. The laundry area has a large washer and dryer and it only cost $2.00 to wash and $2.00 to dry. We stayed here for 3 days at room 301 East with nice balcony and privacy on the mountain side. This suite is large like a high end condo maybe its around 600 sq. feet or more, the bedroom is separate the living room and nice kitchen with all new appliances. The only negative here is I can hear the people next door when I'm in the living room or in the kitchen. If you don't want the noise just go to the bedroom, just close the door ..I would definitely recommend this place because it's a super nice place and luxury. We definitely coming back in 2 weeks if this unit is still available... I love this place... Read less
Image of the Tripadvisor rating Nickle and dime

Sep 22, 2021 T4421CAmarkg

Have you ever stayed somewhere, and have had to leave early due to a change in work requirements, or an event at home etc, the hotel accommodates that request, because its out of your control and un planned. NOT the Weston. Avoid this place unless you are 1000% not going to have to change it. In 4 years, since changing to the Marriott chain, i… Read more
Have you ever stayed somewhere, and have had to leave early due to a change in work requirements, or an event at home etc, the hotel accommodates that request, because its out of your control and un planned. NOT the Weston. Avoid this place unless you are 1000% not going to have to change it. In 4 years, since changing to the Marriott chain, i have had to change plans numerous times. Not once, have i had an issue. Until The Weston at Whistler. My change was "within the cancelation period" so was denied and charged the nights stay. Of course it was..I'm there!! I could understand if this is Christmas where revenue is being lost due to not being able to take other resos, but this is a period of time where the hotel is maybe half full??!!I am also a loyalty member with status..didn't matter. If you need a marriott property, stay at the Delta. It is in a better location anyways, in the middle of the village, and you won't have this issue. Read less