Westin Resort & Spa Whistler

Whistler, Canada

The hotel

When they created The Westin Resort & Spa in Whistler, they made sure it featured all those rustic stone walls, lodge-befitting wood highlights, and roaring fires every good mountain escape should have. After all, it is set in Canada’s peak outdoor recreation resort, named number one ski resort in North America by SKI Magazine in 2016. Steps from the gondolas and Whistler Village’s heart, its guestrooms feature fireplaces to snuggle around after al fresco adventures, and windows to bring that mountain air in. When you’ve made the most of the mountains, there’s always its Avello Spa & Health Club, gym, hot tubs, and outdoor pool. Not forgetting its dining venues: Grill & Wine, an upmarket take on a grill restaurant, and FireRock Lounge, a cross between a tapas bar and après-ski snug, promising another of those obligatory fireplaces.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Families
  • No Smoking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Located at the base of Whistler mountain, just steps from both mountain gondolas and in the centre of the excitement of the pedestrian friendly Whistler Village. Transfer time from Vancouver Airport: 1 hour 50 minutes.

Hotel information

400 rooms. All with in-room temperature control, flat-screen TV, telephone, complimentary WiFi access, coffee maker, mini-bar*, kitchen with an oven, stovetop, dishwasher and microwave, fireplace, safe and hairdryer. Deluxe Studio Suite with 1 king-size bed and 1 sofa bed, sleeping maximum 4 adults or 2 adults and 2 children. 

1-Bedroom Suites feature a dining table and chairs for 4 people and 1 queen-size bed and a sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe 2-Bedroom Suites are ideal for larger groups and families, with a master bedroom with en suite and 1 king-size bed and second bedroom with queen-size bed. There are also 2 queen sofa beds in the living area, sleeping maximum 4 adults or 2 adults and 2 children.

Grill & Vine Restaurant, Off the Vine grab and go coffee station, FireRock Lounge and Kaze Sushi. Room service*. Indoor/outdoor pools and whirlpools. WestinWORKOUT® Fitness Studio. Avello Spa*. Ski, bike and golf valet*. Nearby golf course*. Self parking CA$30 plus tax per day and valet parking CA$34 plus tax per day (both payable locally and subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1348)
  • Very good (780)
  • Average (281)
  • Poor (119)
  • Terrible (112)
Image of the Tripadvisor rating BCation

Jul 7, 2020 KAVIKAKAVIKA Vancouver

Luckily BC is in phase 3 and we are able to travel within the Province. So of course Whistler would be on our list. The hotel room was clean, the bed was comfy, the staff were all so helpful and friendly. We ordered room service since we didn't feel like going out, enjoyed the pool and hot tub. With this new normal they made us feel safe. We would… Read more
Luckily BC is in phase 3 and we are able to travel within the Province. So of course Whistler would be on our list. The hotel room was clean, the bed was comfy, the staff were all so helpful and friendly. We ordered room service since we didn't feel like going out, enjoyed the pool and hot tub. With this new normal they made us feel safe. We would def stay there again thank you Westin! Read less
Image of the Tripadvisor rating Very rude front desk staff

Jul 4, 2020 Van_cor

Planing to come up for a couple of nights last min called the hotel directly due to the rudeness and lack of professionalism from the front desk staff we decided to cancel our bookings whistler is full of hotels that will treat you right !
Image of the Tripadvisor rating Very disappointed

Jul 4, 2020 manderley vancouver

I booked the Westin for a girls getaway and decided to bring my elderly mother with me. I phone directly to the hotel to make reservations - and specifically booked an accessible room with a walk in shower for my mother due to her mobility issues after a recent surgery. She is also recently widowed, and I wanted her to have a little rest and… Read more
I booked the Westin for a girls getaway and decided to bring my elderly mother with me. I phone directly to the hotel to make reservations - and specifically booked an accessible room with a walk in shower for my mother due to her mobility issues after a recent surgery. She is also recently widowed, and I wanted her to have a little rest and some time with the family. I lost out on internet deals at other hotels for this. I was guaranteed the room, had email confirmation sent to me. I then requested that our other two rooms be close to my mother so we could assist her. When I arrived, at the check in- I was assured my mother had the accessible room. But our rooms were 2 floors away from her. Which we reluctantly had to accept. When we got to my mother’s room- it was not an accessible bathroom at all. It was a tub bath- that my mom could not access. When they offered us another room with a walk in shower- the rest of the bathroom was not safe as an accessible bathroom with no handle - making the room unsafe for my mother. This has been a disaster- and ruined our much needed trip. The prices were very high and the whole process disappointing. I don’t think I will be booking rooms here anymore. Read less
Image of the Tripadvisor rating June 2020

Jun 20, 2020 Herve H Vancouver, Canada

Spend 3 nights for a relaxing long weekend. Hotel Totel was pretty empty due to the Corona virus, that was great as it was very quiet. The front staff was excellent, the room was a fair size and the bed was amazing. Bathroom very clean also. I will be back for sure.
Image of the Tripadvisor rating Amazing hotel and staff

Jun 15, 2020 PocoM Vancouver, Canada

We have been so very impressed by the staff during our recent visits to the Westin in Whistler. We have stayed at the hotel twice now in the past two weeks, and have been equally impressed during both visits. We travelled with our children and puppy. The front staff (Moia) was very welcoming and always greeted us with a smile. The rooms were very… Read more
We have been so very impressed by the staff during our recent visits to the Westin in Whistler. We have stayed at the hotel twice now in the past two weeks, and have been equally impressed during both visits. We travelled with our children and puppy. The front staff (Moia) was very welcoming and always greeted us with a smile. The rooms were very nicely appointed and clean. There was no additional pet fee and they had a pet bed and bowls available for our dog. Terry in the pool area was fantastic and made sure both of us and the children had a relaxing, comfortable time. I cannot say enough about how much the staff has gone out of their way to make these getaways so pleasant for us. I should also mention that the location is wonderful, and only a quick stroll to the Village and the Whistler trail. We will definitely continue to visit and support the Westin going forward, for both short and longer visits. Read less