Westin Resort & Spa Whistler

Whistler, Canada

The hotel

When they created The Westin Resort & Spa in Whistler, they made sure it featured all those rustic stone walls, lodge-befitting wood highlights, and roaring fires every good mountain escape should have. After all, it is set in Canada’s peak outdoor recreation resort, named number one ski resort in North America by SKI Magazine in 2016. Steps from the gondolas and Whistler Village’s heart, its guestrooms feature fireplaces to snuggle around after al fresco adventures, and windows to bring that mountain air in. When you’ve made the most of the mountains, there’s always its Avello Spa & Health Club, gym, hot tubs, and outdoor pool. Not forgetting its dining venues: Grill & Wine, an upmarket take on a grill restaurant, and FireRock Lounge, a cross between a tapas bar and après-ski snug, promising another of those obligatory fireplaces.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Families
  • No Smoking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Located at the base of Whistler mountain, just steps from both mountain gondolas and in the centre of the excitement of the pedestrian friendly Whistler Village. Transfer time from Vancouver Airport: 1 hour 50 minutes.

Hotel information

400 rooms. All with in-room temperature control, flat-screen TV, telephone, complimentary WiFi access, coffee maker, mini-bar*, kitchen with an oven, stovetop, dishwasher and microwave, fireplace, safe and hairdryer. Deluxe Studio Suite with 1 king-size bed and 1 sofa bed, sleeping maximum 4 adults or 2 adults and 2 children. 

1-Bedroom Suites feature a dining table and chairs for 4 people and 1 queen-size bed and a sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe 2-Bedroom Suites are ideal for larger groups and families, with a master bedroom with en suite and 1 king-size bed and second bedroom with queen-size bed. There are also 2 queen sofa beds in the living area, sleeping maximum 4 adults or 2 adults and 2 children.

  • Special Offer: Book by 31 Aug '19 and receive up to 50% off the accommodation cost for travel between 23 Feb-30 Apr '20 when you stay a min of 7 nights. 

    Please note this offer is subject to availability at the time of booking and may be withdrawn at any time. This offer is combinable with the room upgrade offer. Some blackout dates will apply. Discount has been calculated into price shown.

Grill & Vine Restaurant, Off the Vine grab and go coffee station, FireRock Lounge and Kaze Sushi. Room service*. Indoor/outdoor pools and whirlpools. WestinWORKOUT® Fitness Studio. Avello Spa*. Ski, bike and golf valet*. Nearby golf course*. Self parking CA$30 plus tax per day and valet parking CA$34 plus tax per day (both payable locally and subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1292)
  • Very good (751)
  • Average (268)
  • Poor (114)
  • Terrible (102)
Image of the Tripadvisor rating Can do better

Aug 23, 2019 Preet R Vancouver, Canada

Had issues with water not draining in the shower. The lock to the washroom door not working. On hold on the phone for 10 minutes to get the car from Valet. Can not phone directly to the valet, have to go through front desk. Very busy less staff. Better to park yourself. Valet service was prompt and good, Also checking in and out takes ages,… Read more
Had issues with water not draining in the shower. The lock to the washroom door not working. On hold on the phone for 10 minutes to get the car from Valet. Can not phone directly to the valet, have to go through front desk. Very busy less staff. Better to park yourself. Valet service was prompt and good, Also checking in and out takes ages, less staff at peak times around 12 noon - two counters open. Other times all four open and no one there. Hotel needs to work better at customer care and maybe hire more people or work on their logistics. Had requested a king bed, front desk Saudi you came late all king beds given away. Read less
Image of the Tripadvisor rating 2nd class clientele

Aug 21, 2019 LeonardA512 Coquitlam, British Columbia, Canada

I checked in on Friday & was advised that I had been upgraded to 1 bed with village view. It is a great room but over the next few days realized that #311’s best balcony view is people taking their dog to the bathroom. I asked to extend my stay by 3 days. I could but I had to stay in same room & for a premium price compared to if I booked on… Read more
I checked in on Friday & was advised that I had been upgraded to 1 bed with village view. It is a great room but over the next few days realized that #311’s best balcony view is people taking their dog to the bathroom. I asked to extend my stay by 3 days. I could but I had to stay in same room & for a premium price compared to if I booked on Expedia. Unfortunately I was given the impression that no matter how I reserved I was only good enough for room 311 with the balcony overlooking the dog poo zone. Only stay here if you reserve directly with the hotel at a premium price. Just a 2nd class client. Read less
Image of the Tripadvisor rating Anniversary date

Aug 21, 2019 Rick1557

Came up for our anniversary, we always pick the Westin as our go to place. Staff is always courteous and professional. Rooms are clean and the beds are extremely comfortable. Great location and building. Had lunch right by the gondola next to the hotel watching the mountain bikers fly down the hill.
Image of the Tripadvisor rating Quick Trip

Aug 16, 2019 485marlises Saanich, Canada

Had never stayed at the Westin before. Check in staff were great and they made it easy. We used the Marriott Bonvoy app and it worked great as well.Recommend that. Hotel is close to the base of Whistler mountain. Crankworx was happening while we were there and was very busy but we like that. We rented bikes from Bike place at the hotel $25 ish for… Read more
Had never stayed at the Westin before. Check in staff were great and they made it easy. We used the Marriott Bonvoy app and it worked great as well.Recommend that. Hotel is close to the base of Whistler mountain. Crankworx was happening while we were there and was very busy but we like that. We rented bikes from Bike place at the hotel $25 ish for 2 hour rental with 10% discount from the hotel concierge. We found the concierge were not super friendly, sort of “what do you want? You are interrupting us look “ so that could be improved. The pool area is nice but small, but we were able to catch some sun. Didn’t try their restaurant or pub and they didn’t appear busy. Rooms were really nice and clean, modern. we had a nice view from our room. Read less
Image of the Tripadvisor rating Service needs improvement

Aug 15, 2019 jjbgrf2005 Ras Tanurah

For us, the service in this hotel needs improvement. The good part is that the installations and tidiness are as per Westin standards. No doubt. Even the installations are better that the Fairmont. But it takes caring about the small details for an excellent service. We booked several months in advance 2 rooms and as we are only one family we put… Read more
For us, the service in this hotel needs improvement. The good part is that the installations and tidiness are as per Westin standards. No doubt. Even the installations are better that the Fairmont. But it takes caring about the small details for an excellent service. We booked several months in advance 2 rooms and as we are only one family we put a note requesting to assign close-by rooms or at least in the same floor. But this was not even looked at. The rooms were in different floors and the note and the reminder had no effect. The excuse is that they were full, but why we put a note in advance and send a reminder? Also our luggage did not reach our room even after 30 minutes after we were in our rooms so we decided to pick it up ourselves from the reception. The excuse is that they were too full. Also for those that are looking forward for a late checkout they will not confirm until the day you are actually checking out. Even if you have a high tier in your Marriott loyalty. No late checkouts. We called the morning and of course they said not possible: again because the were too full. Read less