Westin Resort & Spa Whistler

Whistler, Canada

The hotel

When they created The Westin Resort & Spa in Whistler, they made sure it featured all those rustic stone walls, lodge-befitting wood highlights, and roaring fires every good mountain escape should have. After all, it is set in Canada’s peak outdoor recreation resort, named number one ski resort in North America by SKI Magazine in 2016. Steps from the gondolas and Whistler Village’s heart, its guestrooms feature fireplaces to snuggle around after al fresco adventures, and windows to bring that mountain air in. When you’ve made the most of the mountains, there’s always its Avello Spa & Health Club, gym, hot tubs, and outdoor pool. Not forgetting its dining venues: Grill & Wine, an upmarket take on a grill restaurant, and FireRock Lounge, a cross between a tapas bar and après-ski snug, promising another of those obligatory fireplaces.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Families
  • No Smoking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Located at the base of Whistler mountain, just steps from both mountain gondolas and in the centre of the excitement of the pedestrian friendly Whistler Village. Transfer time from Vancouver Airport: 1 hour 50 minutes.

Hotel information

400 rooms. All with in-room temperature control, flat-screen TV, telephone, complimentary WiFi access, coffee maker, mini-bar*, kitchen with an oven, stovetop, dishwasher and microwave, fireplace, safe and hairdryer. Deluxe Studio Suite with 1 king-size bed and 1 sofa bed, sleeping maximum 4 adults or 2 adults and 2 children. 

1-Bedroom Suites feature a dining table and chairs for 4 people and 1 queen-size bed and a sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe 2-Bedroom Suites are ideal for larger groups and families, with a master bedroom with en suite and 1 king-size bed and second bedroom with queen-size bed. There are also 2 queen sofa beds in the living area, sleeping maximum 4 adults or 2 adults and 2 children.

  • Early booking offer: book by 31 Jan '20 and save up to 40% off the cost of your hotel for travel between 23 Feb-30 Apr '20. 

    Please note: this offer is subject to availability and may be withdrawn at any time. Minimum stay of 7 nights required. Blackout dates apply. Discount has been calculated into price shown.

Grill & Vine Restaurant, Off the Vine grab and go coffee station, FireRock Lounge and Kaze Sushi. Room service*. Indoor/outdoor pools and whirlpools. WestinWORKOUT® Fitness Studio. Avello Spa*. Ski, bike and golf valet*. Nearby golf course*. Self parking CA$30 plus tax per day and valet parking CA$34 plus tax per day (both payable locally and subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1323)
  • Very good (762)
  • Average (274)
  • Poor (118)
  • Terrible (103)
Image of the Tripadvisor rating Great Hotel

Nov 15, 2019 TheGTDudeAbides Waterdown, Canada

Went there recently for a Sales Meeting. The concierge upon arrival was right there to help with getting through the registration and quickly got my room and was installed. The hotel is beautiful with all the amenities in the room and very close to all the activities such as golf and skiing. The room is really laid out well, though was kind of… Read more
Went there recently for a Sales Meeting. The concierge upon arrival was right there to help with getting through the registration and quickly got my room and was installed. The hotel is beautiful with all the amenities in the room and very close to all the activities such as golf and skiing. The room is really laid out well, though was kind of small but was at the end of a hall so was also very private and quiet. There was a fair bit of construction going on in the hotel but was neither inconvenienced or heard a peep. What can you say. This is a Westin in one of the most beautiful places in earth, Whistler. Absolutely top shelf all the way!!! Read less
Image of the Tripadvisor rating Great room for pets and in a convenient location

Nov 14, 2019 nSx4 Seattle, WA

We booked a 1 bedroom suite and noted that we would be bringing our dog with us. We saw quite a few dogs in the lobby when checking in so the hotel definitely seemed very receptive to pets. They gave us a room on the third floor but the patio actually lead to a grassy area outside the hotel which was nice when we needed to take our dog out for a… Read more
We booked a 1 bedroom suite and noted that we would be bringing our dog with us. We saw quite a few dogs in the lobby when checking in so the hotel definitely seemed very receptive to pets. They gave us a room on the third floor but the patio actually lead to a grassy area outside the hotel which was nice when we needed to take our dog out for a potty break. The living room/kitchen space was quite big and had a dining table and chairs, a small cook top, some pots/pans/dishes/utensils, a coffee maker, refrigerator/freezer, microwave, a couch, a fireplace, and a TV. The bathroom was also quite large and had both a stand up shower and a separate bathtub. The bedroom felt a bit small as it basically had just enough space to fit the bed and two nightstands. It also had a small TV. The nightstands each had ports for electrical plugs and usb plugs which was nice for charging various devices. The hotel is just steps outside Whistler village which made it very easy to get around without needing to drive. There was plenty of parking spaces in the garage (although some of the corners are a bit tight if you have a large vehicle). The garage is shared with public parking though with no security gate or anything so anyone could get in and out of the garage. Overall, a nice hotel to stay in if you have pets and it is in a very convenient location. Read less
Image of the Tripadvisor rating Great getaway

Nov 11, 2019 578jeanetteh Vancouver, Canada

This was a great hotel close to everything right in the village. It is very close to the conference center as well if you are there for an event. They have a fridge and kitchenette so if you have room with this, bring your own snacks and drinks! There were also dishes there which is also useful. The check-in line was very long, we waited about 15… Read more
This was a great hotel close to everything right in the village. It is very close to the conference center as well if you are there for an event. They have a fridge and kitchenette so if you have room with this, bring your own snacks and drinks! There were also dishes there which is also useful. The check-in line was very long, we waited about 15 minutes, which given the line size was not too bad. We had a cute but very small balcony and separate bedroom area. There was a great tub in the bathroom, a fireplace and the rooms were fairly up to date. Would stay here again. Read less
Image of the Tripadvisor rating Recent upgrade,Village close but quieter.Family,dog and conference friendly!

Nov 10, 2019 t g Phoenix,AZ

I have stayed four times this year at the Westin. This trip it was one night at the Westin,one night at the Four Seasons (see my Four Seasons review).The Westin is on the outskirts of the Village, about a ten minute walk from all the stores and restaurants, and right next to the Whistler gondola,convenient for skiiers. Westin was remodelling the… Read more
I have stayed four times this year at the Westin. This trip it was one night at the Westin,one night at the Four Seasons (see my Four Seasons review).The Westin is on the outskirts of the Village, about a ten minute walk from all the stores and restaurants, and right next to the Whistler gondola,convenient for skiiers. Westin was remodelling the large lobby area this visit,there is a large roaring fireplace, and many seating areas now, primarily in a modern furniture style, not the ski lodge feel,so it is more a corporate look. Great for conferences as I noted large ballrooms getting new carpet. My studio faced the rooftops of the Village in the distance, probably charming when there is snow.Note that the hotel is really built against the hillside base of Whistler Mountain,so the floor number does not really describe its height. A ninth floor with a "forest view" will be looking directly at the slope of trees. A fifth floor view on the village side is really a third floor from the ground, since there is a patio level below. The studios have been totally remodelled this year, and the kitchenettes well designed with all stainless steel appliances-fridge,d/w,induction cooktop,convection oven and microwave. The cupboards are knotty pine, new, and give a chalet feel, and fully stocked with dishes and utensils. The Westin bed was great as usual. For two people, the studio is fine but small. There is a gas fireplace, and HVAC is central, so no unit going through the outside wall. For a family, you would need at least a one bedroom. I have stayed in the one bedrooms, and while the bedroom is small, it leaves more room for a table and two chairs in the main room. With the studio, you have to use the coffee table to eat at. I didn't try the pool or fitness center, but they appear very clean. The pool is partially indoors/outdoors with a clear plastic divider above water. I preferred the Four Seasons pool as it was larger. There is a spacious indoor promenade lined by shops and art galleries. Staff are primarily Australian young people, refreshingly cheerful and helpful compared to my experiences in many U.S. hotels.. The other name for Whistler is "Whistralia", since it is extremely popular with Aussies. In summary, the Westin is a reliable choice, it is not at the level of the Four Seasons, but also rates are lower, it is quality, close to the village, and probably would be a great choice especially for families or attending conferences there. Parking is expensive at $34 a night as it is at all Whistler hotels. The advantage is that you can walk around the Village without cars everywhere. Housekeeping was rather aggressive with the "key rap" at 11am (not an Australian),checkout time is noon. Also I noted that the inside of my room door was coated with weeks worth of dust, not good for those with allergies. You wouldn't see that at the Four Seasons. Read less
Image of the Tripadvisor rating Buyer Beware! SCAMMERS!They sold our room

Nov 10, 2019 LLT_10 Vancouver

Showed up at this hotel tonight and they oversold the hotel by 5 rooms. We called 3 days in advance to advise we would show up at 10pm. We unloaded our vehicle and had the vehicle valeted. We made our way up to the first floor to check in to be told to wait for a Manager. We waited 20min with our 2 kids aged 10 and 13...to be told by the Manager… Read more
Showed up at this hotel tonight and they oversold the hotel by 5 rooms. We called 3 days in advance to advise we would show up at 10pm. We unloaded our vehicle and had the vehicle valeted. We made our way up to the first floor to check in to be told to wait for a Manager. We waited 20min with our 2 kids aged 10 and 13...to be told by the Manager who arrived to tell us they sold our prepaid room to someone else. ARE YOU JOKING? This Manager has no care in the world and told us he moved us to the Pan Pacific. It’s a dive, not even comparable, what a disappointment. We didn’t pay for the Pan Pacific. We paid for the Westin. This Manager has zero credibility and should be fired for treating people this way, he has no regard people and made zero effort to find us comparable accommodations. We decided to drive home 2 1/5 after he told us he couldn’t find us anything comparable. This hotel has serious issues. We have never been treated this way by Any hotel in Whistler, EVER...SHAME ON YOU WESTIN. We are returning home with our 10year old crying in the backseat. We always stay at the Fairmont Whistler, and thought we would try something different. Thanks for wasting our time.. Read less