Carlisle Bay

Antigua, Caribbean

The hotel

A natural harbour in the most remote corner of the island, defined by a fine crescent of sand, is straight out of an ideal Caribbean press release. The lush countryside, the warm disposition of the people and genuine hospitality is what distinguishes Antigua from other Caribbean islands. Its turquoise waters are surrounded by emerald green hills and plenty of swaying palms, perfectly framing this all-suite hotel. Guests reap the benefit of the proprietor’s assured taste and magnificent attention to detail, from the lights that illuminate the garden at night, to the abundance of orchids and the custom-made furniture and interiors. Look out for Super Chill Out packages throughout the year; with yoga, water sports, tennis, children’s club, afternoon tea and meals at four tantalising restaurants all included. This is the best way to experience Carlisle Bay!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Internet Access
  • Restaurant
  • Kayaking
  • Hobie Cats
  • Scuba Diving
  • Snorkelling

Where is it

Nestling on the magnificent undeveloped south coast of Antigua — set in a sweeping bay on a ravishing beach with a backdrop of rolling hills and lush tropical rainforest. Transfer time from Antigua Airport: 30 minutes.

Hotel information

87 spacious, contemporary suites. Cool, calm, luxurious interiors, each with a private balcony or terrace and breath-taking ocean views. Garden Suites are spacious open-planned suites with a large bathroom, steps down to a separate living area and terrace or balcony with tropical garden or partial bay views, with 1 king-size bed sleeping maximum 3 adults, or 2 adults and 1 child.

All Inclusive option: includes full breakfast, three-course lunch at Indigo on the Beach or at the restaurant by the pool, Ottimo!, daily afternoon tea, 3-course dinner from the à la carte menu at Indigo on the Beach, Ottimo! or East restaurant. Drinks including all cocktails, spirits, house wine, beers and soft drinks. Premium spirits and wines are excluded from the fully inclusive rates and may be purchased at an additional charge.

Half Board option: includes 3-course lunch and coffee selected from the à la carte menus at Indigo on the Beach, East, Ottimo! and the Jetty grill (adults
only). Does not include beverages.

Ocean Suites have a balcony with views over the gardens to the ocean, with 1 king-size bed sleeping maximum 3 adults (children must be 12 years and older).

Beach Balcony Suites have beach views, master bedroom with 1 king-size bed, and second bedroom with 2 single beds, sleeping maximum 3 adults.

Bay Suites are oceanfront, adult-only suites featuring a four-poster king-sized bed and a beachside location, sleeping maximum 2 adults.

Beach Terrace Suites are located with direct access onto the shoreline. All Beach Terrace Suites have a spacious open-plan layout, 1 king-size bed with living area plus an additional second bedroom or study. Some have terraces (ideal for small children), others are with a balcony on a higher floor. Sleeping maximum 3 adults or 2 adults and 2 children.

Carlisle Suites have large sitting area which extends onto an outdoor terrace, 3 en-suite bedrooms and can sleep maximum 6 adults or 2 adults and 4 children with a central waterfront location. Carlisle Suite A also has a kitchen, and Carlise Suite B has an L-shaped terrace with uniterrupted panoramic views.

  • Kids eat free: up to 2 children (up to and including 12 years) when booking All Inclusive for travel between 23 Apr-14 Dec '19 when booking a Beach Terrace Suite.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

4 restaurants: Indigo on the Beach serving grills and healthy salads in an informal setting, Pan-Asian cuisine at East. Poolside Ottimo! serves classic Italian fare from a wood-burning oven and the adults-only Jetty Grill serves fresh seafood and salads overlooking the resort’s Jetty and Caribbean Sea.

Swimming pool. Blue Spa* offers a full and comprehensive spa menu. Yoga and Pilates classes* available in the Garden Pavilion or on The Jetty at sunset (the first class is complimentary). 9 tennis courts with professional tuition upon request* and champagne tennis mixers. PADI dive school*, complimentary non-motorised water sports including snorkelling, kayaking, wind surfing and Hobie cats. Boat excursions*. Fitness centre. Screening room with movie nights. Creche*. Cool Kids Club with its own paddling pool, sand pit and jungle gym (2-6 years). Crew Blue activity programme for children 7-12 years, including raft building, five-a-side football, zip-wiring and star fish hunting (during school holidays).

Beauty Salon*. Complimentary WiFi access.

7 nights between 25 Dec '19—1 Jan '19/'20.

* Denotes local charge.

Please note: children 12 years and under are not permitted to stay in Ocean Suites. Children under 15 years old are not permitted to stay in the Bay Suite room types.

Please note: hotel is closed between 24 Aug-11 Oct '19.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (763)
  • Very good (201)
  • Average (61)
  • Poor (31)
  • Terrible (25)
Image of the Tripadvisor rating Superb replacement Hotel

May 18, 2019 215simonp Milton Keynes, United Kingdom

We arrived on the 5th May, having been moved from the Royalton as it was still being built!! From the minute we were met by Larry in reception, we were instantly made to feel welcome. He walked us around the resort, pointing out the restaurants and bars, before taking us to our ocean view suite. The room was beautiful and the view amazing, and… Read more
We arrived on the 5th May, having been moved from the Royalton as it was still being built!! From the minute we were met by Larry in reception, we were instantly made to feel welcome. He walked us around the resort, pointing out the restaurants and bars, before taking us to our ocean view suite. The room was beautiful and the view amazing, and after all the stress at “the other place”, it all became a little overwhelming for my wife and she burst into tears of happiness. Larry put a comforting arm around her, which I think sums up the level of service we received not just from Larry but from all the staff. The setting of the hotel is amazing, and the view from the indigo restaurant every morning is breath taking. The quality of the food too was very good. We especially enjoyed the East restaurant (we booked for every night it was available during our stay), and when we went to the Jetty for our anniversary Samantha went out of her way to make my wife a Roti, even though it wasn’t on the menu that evening. Only slight criticism would be the choice at the Ottimo, the “Italian food” options could be better, but that is only a minor thing. Regarding our anniversary, again the hotel left us speechless. Not only did we have chocolates waiting for us in the room when we came back from an excursion, but also a handwritten card from various members of staff. When we had finished our meal at the jetty, we were asked if we were ready for desert at which point, we were presented with an anniversary cake, and all the staff and customers singing to us. A card accompanying the cake was then pointed out to us, which included a picture taken of us, only an hour or so earlier, drinking prosecco on the jetty watching the sun set. This again was so personal to us and made us feel very special. Overall it was the staff that really made our stay special. Whether it was Jason at the bar asking the well being of my father in law (we had said he was in hospital on our first of many trips to the bar) and recommending trips, Benn giving us tips and information while keeping the drinks flowing, Odela, who appeared to be at every restaurant we went to, giving us exceptional service or all of the ladies and gents at breakfast who greeted us by name, and with a smile, whether we had met them previously or not. As we were told by a member of staff as we left, we now have family in Antigua, so we will be back. Read less
Image of the Tripadvisor rating A little bit of luxury

May 15, 2019 mumplays

We chose this hotel for 4 days R&R after completing a week sailing out of English Harbour. Already being in Antigua we visited a couple of other hotels on the island and Carlisle Bay stood out for its location, welcoming staff and overall appearance. Our room was lovely; clean and well laid out. As half board guests, we enjoyed breakfast, a… Read more
We chose this hotel for 4 days R&R after completing a week sailing out of English Harbour. Already being in Antigua we visited a couple of other hotels on the island and Carlisle Bay stood out for its location, welcoming staff and overall appearance. Our room was lovely; clean and well laid out. As half board guests, we enjoyed breakfast, a complimentary mini bar (not including alcohol) and afternoon tea. The beach was beautiful and on choosing our lounger we were provided with towels and chilled drinks by friendly staff. Fresh fruit was offered to us mid morning. We found the staff to be really friendly and everyone said hello and greeted us with a smile. Would we come back again... in a heartbeat. The perfect end to our stay in Antigua. Read less
Image of the Tripadvisor rating Amazing nature nice room on the beach but no idea of service

May 11, 2019 shuttle71 Milan, Italy

We have passed one week with the family and friends and considering the price and the 5 stars unfortunately the experience was not good! The rooms are directly on the beach in an amazing site, the food is good but the hotel organisation is not able to satisfy the basic standards of service. No service and nice bed on the beach, one hour of room… Read more
We have passed one week with the family and friends and considering the price and the 5 stars unfortunately the experience was not good! The rooms are directly on the beach in an amazing site, the food is good but the hotel organisation is not able to satisfy the basic standards of service. No service and nice bed on the beach, one hour of room service, low service at the restaurant, no concierge support to book a boat. It is very pity cause the last days after an official complain they gave the best. They should do from the first day considering the full rate paid. Read less
Image of the Tripadvisor rating Beautiful Property, Service Could Be Better

May 4, 2019 susanz305 New York City, New York

The property is gorgeous and the upstairs room with ocean view we had was splendid - property is definitely 5 star level. The service was generally nice - probably 80% of the way there but not quite the 5 star that I've come to expect for resorts in this price range. For example, they should've known when we were arriving bc we booked the… Read more
The property is gorgeous and the upstairs room with ocean view we had was splendid - property is definitely 5 star level. The service was generally nice - probably 80% of the way there but not quite the 5 star that I've come to expect for resorts in this price range. For example, they should've known when we were arriving bc we booked the airport transfer through them. However, when the car pulled up, there was no one to greet us. They rushed out but only after we were already in the lobby with our luggage. Check in was fast and easy and the guy that took us to the room and gave the quick tour was very nice. The staff that works in the lobby was great and the cleaning staff was more than friendly. The staff at the beach and the restaurants were ...just ok...there was an air of attitude. On the beach, it was hard to find anyone if we needed anything and when we did find someone, the service was slow. They seemed understaffed on the beach. Then there was a general attitude, some might say it's the Carribean service attitude, but I don't accept it for a place that charges ~$1K a night. I think the property has the potential to be amazing - the staff just needs extra training to get to that Four Seasons level. If they're going to charge high rates, they need to step up the service. Restaurants - the only place decent is the Caribbean restaurant towards the end of the beach. The other restaurants onsite were pretty bad - low quality cuisine. You're better off going offsite to eat. Oh, one nice thing to point out is that breakfast is included and you can even get it delivered to your room for a $10 service charge. The breakfast was pretty good. I would reluctantly stay here again bc the property is top notch and the tennis courts are great. I wish I would be excited to say there again, which is how I feel about Four Seasons Anguilla - THAT is five star service, where the staff there all go above and beyond and anticipates needs I never knew I had. Read less
Image of the Tripadvisor rating Desperately disappointing

May 4, 2019 179alastairc London, United Kingdom

This is supposed to be a 5 star hotel. It isn’t. We have stayed at some proper 5 star hotels all over the world.This place is tired, shabby and has indifferent service. We went for 10 days as a couple in March on a half board basis. We went on the understanding from their website that there was a separate area away from children . There isn’t.… Read more
This is supposed to be a 5 star hotel. It isn’t. We have stayed at some proper 5 star hotels all over the world.This place is tired, shabby and has indifferent service. We went for 10 days as a couple in March on a half board basis. We went on the understanding from their website that there was a separate area away from children . There isn’t. There were children everywhere. We had a baby crying in room next to us and children screaming in the pool. Forget peace and seclusion. As regards the food, the menu is monotonous. It didn’t change in 10 days.The drinks are ridiculously expensive.On two occasions we waited for nearly an hour to be served. When we complained we got a complimentary drink. So what? You should not have to wait . What is sad is that a lot of our complaints have been made before, but there is an air of complacency. Apologies are made but nothing changes. We went there for our 40th wedding anniversary and thought we might get a reasonable room. We did not. The room over looked the back of the block in front. We are non-smokers and people below us smoked, so use of the balcony was curtailed. Whilst the room was kept clean , on two days we were left without bath mats. I am sure there will be a suggestion that we should have said something and moved rooms, but why should we go to that trouble, we should have been given a decent room in the first place away from children . It’s not what you expect from a 5 star hotel. Overall the hotel lacks atmosphere and needs a complete overhaul. Do not waste your money. At best it is a three star hotel. Read less