Bungalow Experience
Jul 26, 2024 26alanac
This is a review of the bungalows. I’ll start with the pros. The views are beautiful! I like jumping off the bungalow and snorkeling around it, and saw some really pretty fish. Also housekeeping does a good job and is friendly and kind. The mixology session was superb, and the in-bungalow dinner was so relaxing and just what we needed. They…
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This is a review of the bungalows. I’ll start with the pros. The views are beautiful! I like jumping off the bungalow and snorkeling around it, and saw some really pretty fish. Also housekeeping does a good job and is friendly and kind. The mixology session was superb, and the in-bungalow dinner was so relaxing and just what we needed. They also were kind enough to move us from bungalow 2 (closer to beach and thus noise) to bungalow 5 during our stay. In general, these were really great experiences, and this resort has so much potential.
The reason I gave this stay only 2 stars is because you expect an easy seamless experience when you pay this price tag, but unfortunately there were some issues. First issue was the noise - one night (“white party night”) the music was so loud that we actually felt our bodies vibrating… it didn’t stop until after 11 pm. During the day, there are lots of loud jet skis, which we didn’t mind much but I think others would. Our infinity pool is broken and won’t refill. We were told that people would refill it throughout our stay but I’m staring at a half empty pool right now. The AC in the main living area is also broken. We were told it was “motion activated” and it would start working, but it never did. Thankfully there is separate AC in the bedroom so we just keep that door open and the cold air from the bedroom flows out and cools down the main area enough to be nice and comfortable. Unclear to me if the minifridge is actually working… drinks aren’t cold but also not super warm. One night we went out to eat and ordered 1 lobster, which you need to pay for since it is special on the menu. We were charged for 3 lobsters. They apologized and changed it to 1 lobster. Also, a tip if you want to snorkel or rent any floats - they close at 4, and they tell you that you need to walk there and return it every day before then. If you’re staying in a bungalow, I would suggest buying your own gear so you don’t have to worry about that. Also, today is the first day I ordered room service and so far I’ve waited about 1.5 hours for breakfast and it still isn’t here, so that is a consideration.
Overall, I think this is a great place, with some unfortunate issues… maybe our experience is a one-off, and if you can get the views without all of the issues, it might still be worth it.
I will edit and/or add to this review once our stay is completed.
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