Grand Hyatt Baha Mar

Nassau, Bahamas

Virgin rating

The hotel

No expense has been spared; no indulgence left out; no luxury thought too extravagant. The Grand Hyatt Baha Mar aims to provide the ultimate Bahamian experience and succeeds at every turn. Have your pick from multiple dining choices from international options to locally inspired cuisine and bars to dessert parlous too! If you’re looking for some excitement, take visit the newly opened Baha Bay waterpark, thrilling slides, relaxing pools and the chance to practice some surfing. With so much to do make sure you take the time to really unwind and visit the spa for some luxurious treatments or hang out in a private pool cabana and be waited on hand and foot. You’ll really feel like you’re in paradise.

Amenities

  • Golf
  • Tennis
  • Honeymoon
  • Bar
  • Casino
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa

Where is it

On Cable Beach, 5 miles from downtown Nassau. Transfer time from airport: 15 minutes.

Hotel information

1800 rooms including 230 suites and residences. All include a full or Juliet balcony, air-conditioning, TV, WiFi access, in-room tablet, coffee service, mini-bar*, safe and bath amenities. Standard Rooms feature contemporary Bahamian design and 1 king-size bed, sleeping maximum 2 adults.

Standard View Rooms with either ocean or show fountain views, 1 king-size bed sleeping maximum 2 adults or 2 queen-size beds, sleeping maximum 3 adults. 

Standard and Premium Suites have a separate living room and views of fountain/city or ocean. Suites have 1 king-size bed, sleeping maximum 2 adults.  

One, Two and Three Bedroom Suites have an ocean or fountain view, full kitchen and washer/dryer. Suites have 1 king-size bed in each room, sleeping maximum 2 adults or 4 adults or 6 adults.  

One and Two Bedroom Residences and Villas are available in The Reserve, with a dedicated check-in desk and butler service for 2 bedroom rooms. One Bedroom rooms have 1 king-size bed, sleeping maximum 2 adults. Two Bedroom Rooms have 1 king-size bed and 1 king-size or 2 queen beds, sleeping maximum 2 adults or 4 adults.

9 restaurants: Cafe Madeleine (French cafe), Cinko Asian Latino Grill (Kosher), Da' Poke Bowl (serving Poke Bowls), El Jefe (serving Mexi-Cali "Sopes"), Knosh (Kosher foodtruck serving breakfast and lunch), Streetbird on the Beach (Southern/Afro-Caribbean) Shuang Ba (ultra-luxe Chinese dining), Stix Noodle Bar (authentic Chinese cuisine), Marcus at Baha Mar Fish + Chophouse (Chef Marcus Samuelsson) and Scoops ice cream truck. 9 bars and lounges including Jazz Bar (sophisticated jazz bar and lounge), DAQs (Bahamian style daiquiris using local fruit), Drift (poolside bar and grill), H2O (swim-up bar and grill), T2 Cigar Lounge (premium wines, whiskies and cigars), Marcus Up Top rooftop cocktail and raw bar, Elixir (poolside bar), Flamingo Bar and Beach Service and Out Island Bar (vintage poolside bar).

The Baha Mar Casino boasting 100,000 square feet of gambling games and live entertainment. Live music at Blue Note Lobby Lounge. New Bond Nightclub

8 swimming pools with cabanas. Baha Bay Waterpark including 24 waterslides, uphill water coasters, wave pool, lazy river and surf simulator. BEACH Sanctuary. Non-motorised water sports. Multi-surface tennis courts. ESPA*. Fitness centre. 18-hole, 72-par Jack Nicklaus Signature Golf Course*.

Complimentary WiFi access. 24-hour room service*. Dry-cleaning*. Check out time is 11:00am.

This hotel has a resort fee of $71.50 per room, per night (payable locally, subject to change). 

Resort fee includes

  • Non-motorised water sports 
  • Water hammocks
  • ESPA fitness access
  • Unlimited local calls
  • 2 bottles of water, replenished daily
  • Complimentary WiFi throughout the resort
  • Electronic newspaper distribution through Crave tablets or your person device
  • Access to Baha Bay Luxury Beachfront Waterpark
  • Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival

* Denotes local charge. 

Please note: this resort is for adults-only (16+ years). 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3382)
  • Very good (1511)
  • Average (963)
  • Poor (615)
  • Terrible (699)
Image of the Tripadvisor rating Baha Mar is an exceptional place to stay!

Dec 5, 2023 DebraJoy612 Lebanon, Connecticut

We had a very enjoyable vacation at Baha Mar. We had phenomenal meals, phenomenal service. It's a Top Notch Resort! The pool was heated for our enjoyment, the Water Park has great rides if you choose to partake in them! Casino is a bit tight, but still enjoyable!
Image of the Tripadvisor rating Baha Humbug

Dec 4, 2023 Ohio T Loveland, Ohio

I’m used to fine hotels and this might have qualified as one but for the ridiculous price of everything and some other unfortunate considerations. Where do I start? The fact that to get anywhere on the property, you have to traverse the casino was a drag. There’s nothing like schlepping yourself through a throng of fully dressed and occasionally… Read more
I’m used to fine hotels and this might have qualified as one but for the ridiculous price of everything and some other unfortunate considerations. Where do I start? The fact that to get anywhere on the property, you have to traverse the casino was a drag. There’s nothing like schlepping yourself through a throng of fully dressed and occasionally intoxicated gamblers in your wet bathing suit. I’m guessing the configuration of rooms in the main tower - so that you have to pass through the casino on your way anywhere else - is intentional so that they can wring every last penny from your purse or wallet. That’s if there is anything left after paying 3X more for food and drink than you would pay anywhere off-property. There’s just something about a ‘shakedown’ that leaves a bad taste in your mouth, no matter how good the food tastes or what your bank balance is. Granted things got off to a bad start. When we left our room for the first time, we returned 30 minutes later to discover our bags had disappeared. After a stressful 15 minutes of wondering if they had been stolen, if we had lost our minds, or if we had somehow returned to the wrong room, a panicked visit to the front desk revealed that an inexperienced bellman had accidentally moved our bags from one tower to another by mistake. Apparently, another guest had requested a transfer of bags from their room to another - an unfortunate but excusable mistake had things improved. They didn’t. No less than two times, errors occurred on our hotel bill. We had seen the warnings from other Trip Advisor reviews about this happening and so we were being vigilant. The first night we were there, we discovered we had been double charged for some items purchased at an on-site convenience store. On the last day of our stay, we were charged for a breakfast we did not eat. This first mistake was quickly reversed. Unfortunately, after being assured they would fix the latter one at check out, it never was. We went to the Baja Mar hoping to get some peace and quiet but discovered that to do so, we had to pay extra for the beach club experience. We enjoyed it and the food was good but we paid extra for it. OK, what we liked: the pools were nice, the water park was amazing (even though we did not take advantage of it that much), the food was generally of the amusement park variety with some notable exceptions. We really enjoyed a dinner at one of the fine restaurants on-site and the food at the Beach club was quite good. The service was generally mediocre but there were a few exceptions. Read less
Image of the Tripadvisor rating Not worth the fee.

Dec 4, 2023 bridgetadw2023 Charleston, South Carolina

It’s like paying for a high end resort that is beautiful but no one is friendly. And my room had no amenities that should have been there such as water, bathrobe, slippers and coffee. Also my thermostat was very inaccurate. I think the numbers were for fun but temp never changed. I had ti ask for a blanket and the thermostat was set on 80. It… Read more
It’s like paying for a high end resort that is beautiful but no one is friendly. And my room had no amenities that should have been there such as water, bathrobe, slippers and coffee. Also my thermostat was very inaccurate. I think the numbers were for fun but temp never changed. I had ti ask for a blanket and the thermostat was set on 80. It was NOT 80 it was freezing. But they brought blankets up within minutes of my calling. Taxi service on departure was good though. Read less
Image of the Tripadvisor rating Very Expensive Disappointing experience

Dec 4, 2023 LivetheDream60

Service levels need to be more consistent and reliable. Check in took 35 mins on line only to be told the room wasnt ready. We were told there would be an email when it was ready, The email never came. On our 5 day stay, every day was a challenge to have the room cleaned. 2 days it didnt get done. The other days it was always done after 5:30pm. … Read more
Service levels need to be more consistent and reliable. Check in took 35 mins on line only to be told the room wasnt ready. We were told there would be an email when it was ready, The email never came. On our 5 day stay, every day was a challenge to have the room cleaned. 2 days it didnt get done. The other days it was always done after 5:30pm. Staff needs to be more engaged and warm, Half were happy and half showed a lack of regard. Restaurants are very expensive. The food is worth it however the service was inconsistent with the exception of Carna and Cinka. The aesthetics and amenities are great however for the price, I expected a higher level in service reliability and presentation. It was way to pricey to risk the money. There are so many other worthwhile choices. I wouldnt return. Read less
Image of the Tripadvisor rating Stay away unless you like brown water and food poisoning.

Dec 3, 2023 Rob M

Stay as far away as possible. Brown water from bathroom faucet. Kids got food poisoning from on property food. Hotel ignored EMT advice to treat our kids. Lost half our vacation while kids were sick in bed. Neither Hyatt nor the property will take responsibility for the issue and provide fair compensation.