The Reef at Atlantis

Nassau, Bahamas

Virgin rating

One Bedroom Suite
One Bedroom Suite
Cascades Family Pool
Topaz Suite
Topaz Suite
Plato's
Studio Ocean View
Fish by Jose Andres
Aquaventure
Bimini Road
One Bedroom Suite
One Bedroom Suite
Cascades Family Pool
Topaz Suite
Topaz Suite
Plato's
Studio Ocean View
Fish by Jose Andres
Aquaventure
Bimini Road

The hotel

The Reef’s residential style gives you a home away from home feeling with the added benefit of a Caribbean luxury resort. Known for extravagance, there are 21 restaurants and 19 bars and lounges for you to indulge yourself. Whether it’s feasting on gourmet dishes by world renowned chefs or snacking on the go, you’ll find something to tingle your tastebuds. If adventure and excitement is something you’re craving, the Aquaventure waterpark is the place to be. Thrilling high speed water rides, slides and dives it’s a non-stop fun for all the family. Don’t forget to take a walk through Predator Tunnel and watch the aquatic life in their natural habit or sit on Poseidon’s Throne and take that perfect Instagram photo.

Amenities

  • Babysitting service
  • Kids Club
  • Bar
  • Evening Entertainment
  • Internet Access
  • Restaurant
  • Room Service
  • Swimming Pool
  • Beachfront location

Where is it

On Paradise Island, across the harbour from Nassau, the capital of the Bahamas. Transfer time from airport: 30 minutes.

Hotel information

The Reef at Atlantis - Residential style accommodation with stunning tropical views of the ocean and the island’s natural beauty. All with private balcony, air-conditioning, complimentary WiFi access, flat-screen HDTV, mini fridge, coffee maker, kitchenette or fully equipped kitchen with dishwasher, hairdryer, iron and ironing board, safe and work desk. 

Studio Terrace View Rooms have inland views of the complex and resort, featuring a kitchenette, and either 1 king-size bed and queen sleeper sofa, or 2 queen beds, sleeping maximum 4 adults and 1 child (under the age of 4).


Gourmet Dining Plan option: Includes breakfast, lunch and dinner at one of the following eateries: Breakfast: Murray’s Deli, Plato’s, Poseidon’s Table, Sun & Ice, Sunset Point, The Clubhouse and Frezca. Lunch: The Clubhouse, Aquaventure Quick Bites, Frezca, Marina Pizzeria, McKenzie’s Conch Shack, Murray’s Deli, Olives, Plato’s, Shake Shack, Sip Sip, Sun & Ice and Sunset Point. Dinner: Bimini Road, Carmine's, Chop Stix, Marina Pizzeria, McKenzie’s Conch Shack, Olives, Poseidon’s Table, SeaFire Steakhouse, Shake Shack, Sip Sip, Sunset Point. 

Casual Dining Plan option: Includes breakfast, lunch and dinner at one of the following eateries: Breakfast: Murray’s Deli, Plato’s, Poseidon’s Table. Lunch: Aquaventure Quick Bites, Marina Pizzeria, McKenzie’s Conch Shack, Murray’s Deli, Plato’s, Shake Shack, Sip Sip. Dinner: Bimini Road, Marina Pizzeria, McKenzie’s Conch Shack, Olives, Poseidon’s Table, Shake Shack, Sip Sip, Sunset Point.

Please note: 

- Dining Plan includes drip coffee, tea, iced tea, lemonade, fountain soda, fruit punch, and juices (canned soda where applicable). It does not include alcoholic beverages, sports drinks, bottled water, and bottled beverages, which will be billed separately.

- Complimentary beverage only included while dining at participating restaurants.

Studio Harbour View Rooms have views of Atlantis Marina or Nassau Harbour, featuring a kitchenette, and either 1 king-size bed and queen sleeper sofa. or 2 queen beds, sleeping maximum 4 adults and 1 child (under the age of 4).

Studio Ocean View Room have views of the waterscape, pool or ocean, featuring a kitchenette, and either 1 king-size bed and queen sleeper sofa, or 2 queen beds, sleeping maximum 4 adults and 1 child (under the age of 4).

One Bedroom Suites are available with inland resort views, marina views, or ocean views, and feature a separate open space living area with sleeper sofa, dining table and fully equipped kitchen, and bedroom with 1 king-size bed, sleeping maximum 4 adults and 1 child (under the age of 4).

One Bedroom Topaz Suites are larger in size and located closest to the beach, with stunning ocean views, master bedroom with 1 king-size bed, and separate open space living area with sleeper sofa, dining table and fully equipped kitchen, sleeping maximum 4 adults and 1 child (under the age of 4).

Two Bedroom Suites are available with inland resort views, marina views, or ocean views, and feature a separate open space living area with sleeper sofa, dining table and fully equipped kitchen, master bedroom with 1 king-size bed, and an additional room wih either 1 king-size bed and sleeper sofa, or 2 queen-size beds, plus two bathrooms, sleeping maximum 8 adults and 1 child (under the age of 4).

Two Bedroom Topaz Suites are larger in size and located closes to the beach, with stunning ocean views, master bedroom with 1 king-size bed, second bedroom with 1 king-size bed and a sleeper sofa, two bathrooms, and separate open space living area with sleeper sofa, dining table and fully equipped kitchen, sleeping maximum 4 adults and 1 child (under the age of 4).

Gourmet fine-dining from world-renowned chefs including: Nobu (Japanese cuisine), Cafe Martinique (classic French restaurant), Fish by Chef Jose Andreas (fresh seafood), Plato's (casual family sports bar and dining, with live nightly entertainment), Chop Stix (Chinese cuisine), Sea Glass (light tapas and cocktails), Bahamian Club (Traditional cuisine), Casa A'Angelo (Italian cuisine), Olive's (Mediterranean cuisine, will be Silan from September 2023, serving a Mediterranean inspired menu, for lunch and dinner), Café Martinique (French-Asian fusion) and Seafire Steakhouse. Casual dining options include, Mosaic (Mediterranean cuisine - reopening as Perch, serving à la breakfast), Poseidon's Table (buffet dining), Frankie Gone Bananas at Bimini Road (Caribbean cuisine), Carmine's (family-style dining), Virgil's BBQ, Murray's Deli, Lagoon Bar & Grill, The Village Burger Shack, Sunset Point (seafood, salads and steaks), Paranza (Italian cuisine), Shake Shack (serving American fast food), and MacKenzie's Conch Shack. An array of quick bites and snack huts offering pizza, sandwiches, salads, burgers, fish and chips, and ice cream. 19 bars and lounges including lobby bars, beach bars, cocktail bars and pool bars.

Aura nightclub with VIP seating and bottle service. Joker’s Wild Comedy Club. CRUSH nightclub for teens (13–17 years). Casino. Atlantis Theatre.

141-acre waterscape including Aquaventure — with 4 thrilling water slides in the power tower, a 1-mile-long tidal wave river ride, Splashers, an interactive children’s pool, an activity pool overlooking Cove Beach and 20 swimming areas. Mayan Temple with 5 slides including a 60 ft drop into a shark-filled lagoon, a marina and the world's largest marine habitat, second only to Mother Nature. Cascades family pool (exclusive to guests of The Cove and The Reef). Poolside cabanas*. 5 miles of beach. Collection of marine exhibits including The Dig — an archaeological representation of Atlantis featuring artefacts, subterranean chambers, exhibits of exotic species and views into the 2-million-gallon Ruins Lagoon. Tennis. Fitness centre. Mandara Spa*. Climbers Rush. Gamers Reef arcade. The Library. Non-motorised water sports* including paddle boarding, water bikes, kayaking, and snorkelling. 18-hole championship golf course* designed by Tom Wieskopf. Enjoy an interactive and educational experience with Atlantis’ very own dolphins. Atlantis Kids Adventures (3-12 years).

Please note: various activities within the water park may not be suitable for guests with limited mobility.

Babysitting*. Beauty salon*. Laundry/dry-cleaning service*. Duty-free shops, gift shops and designer boutiques. WiFi access up to 6 devices per room. Mail and postal service*, religious services and shuttle service around Atlantis. The Marina Village at Atlantis is a quaint Bahamian marketplace offering shopping and dining opportunities around the marina at Atlantis.

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Daily access to Aquaventure, a one-of-a-kind 141-acre waterscape - Access to view fish and marine animal feedings - WiFi in guest rooms and lobby areas for up to six devices per room - Daily access to the fitness centre: up-to two guests per day, per room - Two reusable souvenir water bottles per room and access to filtered water stations throughout the resort - In-room coffee, tea and mini-fridge - Weekly schedule of complimentary resort guiest activities - Unlimited local phone calls - Unlimited access throughout your stay to The Dig, Predator Tunnel, and the largest open-air marine habit in the world with over 50,000 marine animals from 250 species -  Access to indoor theatre and poolside movies - Free gaming lessons (upon request) - Resort shuttle service - Exclusive access to Cascades family pool. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Please note: Fitness centre access entitles guests to complimentary use of the cardio studio, universal and free weights only (tennis, fitness classes, and personal training sessions are not included).

* Denotes local charge.

Please note: dining attire guidelines exist for all restaurants.

Please note: child ages at this property are up to and including 11 years.

Please note: this is a cashless hotel, only cards and room charges will be accepted.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1153)
  • Very good (723)
  • Average (297)
  • Poor (183)
  • Terrible (203)
Image of the Tripadvisor rating Stay here if plumbing and communication aren’t priorities for you.

Dec 7, 2023 Whatevs1234567

My one-star rating is because of: - numerous plumbing issues - overt decision by the hotel to NOT inform patrons about the issues - loss of time, sleep, relaxation/enjoyment of facilities due to the Reef's (in)actions - the fact that the Reef is the farthest hotel from the water rides, making it much less convenient for families with young kids -… Read more
My one-star rating is because of: - numerous plumbing issues - overt decision by the hotel to NOT inform patrons about the issues - loss of time, sleep, relaxation/enjoyment of facilities due to the Reef's (in)actions - the fact that the Reef is the farthest hotel from the water rides, making it much less convenient for families with young kids - lack of breakfast options. Yes, we knew this and planned by ordering from instagopher ahead of time. Read on for details- We stayed here for 5 nights in early November 2023 with 3 other families. Three of the families have young kids. Two of the other families stayed in the nicer suites. We had a room booked with 2 queen beds and a balcony. We had multiple plumbing issues. Now, before you start in on “well, what did you eat” jokes, you should know that the our sink exploded in the middle of our first night there. This was after we noticed low pressure in the bathroom. For a few hours at night, we heard what sounded like gurgling noises coming from the sink area of the kitchenette. Then, at around 2:30/2:45AM, there was a louder almost ‘popping’ sound and black gunk had spewed out of our sink and onto the surrounding surfaces (pic attached). I went downstairs at 3AM to let the front desk know. The lady at the desk wasn't surprised and mentioned something about “plumbing” and “water” issues throughout "that part" of the hotel. Something they neglected to tell anyone. She asked me to wait while she contacted the “engineer.” As I waited, a man came downstairs complaining of the same issue. Turns out his room was exactly 5 floors above mine. The lady at the desk reconfirmed that there are issues with the water line in that part of the hotel. You know, a pretty important fact that they decided not to tell any of their customers. I asked to be moved to a room without plumbing issues and as she looked for one, she also confirmed that ALL of the rooms on the double-digit floors were without hot water. A fact they also neglected to tell customers (we know this because two of the families in our party were on those floors and were not told). While I was told that we could be moved as quickly as that moment (the middle of the night), I asked for the morning since I didn’t want to wake my kids. After losing hours of sleep, I spent a few more hours in the morning re-packing while my family went out to enjoy the pool/beach. Turns out they then couldn’t move us until 4PM! We were moved to another room but were unable to get a room similar to ours which had 2 queen beds since those are all in the -911 rooms (they didn’t tell me that), which all had plumbing issues at the time. We were moved to a room with a King bed & pullout sofa (not ideal with the kids, but that’s what they gave us). Although that had a much better view as, apparently, all of the double queen bed rooms do not have a pool view. For the last 2 days of our stay, the toilet in our new room wouldn’t flush. It took 3 different plumbers to come by to finally fix the issue (the chain inside the tank was broken). Additionally, I think it's important to note that while the rooms look nice at first glance, the cleanliness of the bathrooms left a lot to be desired. There was plenty of mildew around the stand-up shower, in corners, and on spots on the ceilings. Separately, we couldn't figure out why there was a window into the bathroom that could be opened from outside the bathroom. Something to think about if you have kids who might be tempted to open it , or if you have any voyeurs in your party. We did also ask for help trying to solve an issue we had cancelling part of a booking we made through Atlantis directly. Someone at the concierge desk called and said they were able to sort it out. Turns out…they did not. It took us one more month to get it sorted out. I will write a review of that on Atlantis separately. Ultimately, the Reef refunded us $350 at the end of our stay as compensation for the plumbing issues. I know it’s something and I appreciate that. However, the loss of sleep and time I could have spent with family and having fun and relaxing during a once-in-a-lifetime vacation can’t be recovered. All they had to do was not put people in rooms with KNOWN plumbing issues. Read less
Image of the Tripadvisor rating Great lazy river

Dec 7, 2023 amormino Windsor, California

Such a fun place. Expect the staff to be just plain rude. So smiles, no response to thank you’s and kinda just seem pissed to give you a towel. This is mostly from the women who work there. But the resort is so amazing.
Image of the Tripadvisor rating Best part of this vacation was going home

Dec 4, 2023 103nettad

We had very high expectations but were very disappointed with our stay. The first room we were in needed work. The bathroom door got stuck and my kid needed to climb out the bathroom window. We then got moved to another room but it was the wrong one. It also took forever to get it. When we finally got the right room the floor was sticky, the light… Read more
We had very high expectations but were very disappointed with our stay. The first room we were in needed work. The bathroom door got stuck and my kid needed to climb out the bathroom window. We then got moved to another room but it was the wrong one. It also took forever to get it. When we finally got the right room the floor was sticky, the light in the bathroom was out and the bathroom door didn’t close properly. There was also dried feces on the floor. The sofa bed needed to be opened for the kids. We asked for it to be done but when we came back to the room at 8 or 9 at night it still hadn’t been done. The hotel itself is really expensive, it feels like they take advantage of you by raising prices. They give you water bottles to use at refill stations which have undrinkable water so you are forced to buy 10 dollar, 500 ml, water bottles plus 10% vat plus 15% gratuity that they tack on automatically on almost every purchase. Also, fun fact, if you charge things to the room there is an additional 10% tax you pay which they don’t bother telling you about. The staff is really nice but need to be micromanaged which I found annoying. The towels aren’t picked up around the resort leaving tons of chairs occupied but not really. Overall, our stay was really disappointed especially giving the price we pay. I wouldn’t recommend it. Read less
Image of the Tripadvisor rating Paradise !

Dec 2, 2023 Excursion54877214643 Canada

We stayed at the Reef from November 27th to December 2nd and had the most amazing time! From the moment we arrived the staff were super helpful, friendly and welcoming. The beach: Our favourite part of the hotel grounds was the beach that was just steps from the hotel lobby. We spent hours everyday just swimming in the shallow water and playing… Read more
We stayed at the Reef from November 27th to December 2nd and had the most amazing time! From the moment we arrived the staff were super helpful, friendly and welcoming. The beach: Our favourite part of the hotel grounds was the beach that was just steps from the hotel lobby. We spent hours everyday just swimming in the shallow water and playing in the sand. There were so many types of fish swimming just a few feet from the beach, and even sea turtles! Aquaventure: Our little guy had a blast at aquaventure, especially Poseidon’s play zone. The slides in power tower and the Mayan temple were also super fun and pretty intense! Restaurants: We really enjoyed the food at the resort, especially shake shack and Murray’s deli. On our last night we went to chop stix for dinner and the food was delicious ! The staff were all super friendly, especially Ruby who checked in periodically with our little guy to compliment his colouring. The grounds, pools and beaches were all so beautiful and we will definitely be returning in the future! Read less
Image of the Tripadvisor rating 1st Class Vacation for Families

Nov 30, 2023 Fearless43148734334

Great facility with all types of water activities for all ages. Complete variety of food choices from casual snack bars to fancy sit down dining. Grandparents, children and grandchildren all had a wonderful time.