Crystal Cove by Elegant Hotels

Barbados, Caribbean

Hotel rating
Trip advisor rating: 4.5 Based on 2058 reviews

The hotel

Crystal Cove is a premium all-inclusive, all-suite hotel located on the Platinum west coast of Barbados. This is a beautiful resort, with its lush gardens and impressive three freshwater swimming pools, complete with a spectacular waterfall and swim-up cave bar. Flowers cascade over walls and balconies, and everything leads down to a glorious beach with a generous array of water sports, including water-skiing, sailing and more, all complimentary for guests. There is a fabulous kids’ club to keep the little ones out of your hair, allowing you to relax and enjoy the full range of facilities.

Amenities

  • Bar
  • Swimming Pool
  • Wedding
  • Families
  • Honeymoon
  • Kids Club
  • Kids Eat Free
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym

Where is it

In St James, on a delightful West Coast beach. 15-minutes to Bridgetown. Transfer time from airport: 30 minutes.

Hotel information

88 rooms on 2 floors in various buildings with no lifts. All with a balcony or terrace, air-conditioning, satellite TV, fridge (unstocked), complimentary WiFi access, safe and hairdryer. Pool Garden View Rooms with 1 king-size bed or twin beds, sleep maximum 2 adults and 1 infant (up to age 2 years).

Please note: the majority of the Pool Garden View Rooms have a garden view and the pool views are limited. All rooms are non-smoking.

All Inclusive of: Premium all-inclusive includes all meals including afternoon tea and all day dining. Local and premium-brand drinks and house wine (fine wine and Champagne at extra charge. All activities and entertainment above unless otherwise stated. Water taxi to select west coast sister properties. Dine Around Programme with other select Elegant Hotels properties (drink and meal supplements may apply).

Oceanview Rooms - with beautiful sea views and 1 king-size bed or twin beds, sleeping maximum 2 adults.

Junior Suite Pool/Garden View - with a separate sitting area and sofa bed, lovely views of the pool or garden, and 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

Junior Suite Oceanview - as Junior Suite Pool/Garden View but with beautiful sea views, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Suite Pool/Garden View - bedroom with separate living room or loft suite with upstairs bedroom overlooking living room, living room includes sofa bed and second full bathroom, 1 king-size bed, sleeping maximum 4 adults or 2 adults, 2 children and 1 infant (up to 2 years of age).

1-Bedroom Suite Oceanview - bedroom with separate living room or loft suite with upstairs bedroom overlooking living room, living room includes sofa bed and second full bathroom. 1 king-size bed, sleeping maximum 4 adults or 2 adults, 2 children and 1 infant (up to 2 years of age).

  • Honeymoon offer: honeymooners receive a bottle of sparkling wine and flower petals in room on day of arrival. Minimum stay applies. 

  • Kids stay and eat free: up to two children (2-5 years) stays and eats free when sharing a room with one or two adults for travel completed between 5 Jan '19–4 Jan '20. 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

Why is this a Virgin Holidays Favourite?

Fantastic for honeymooners and families alike to spend some quality time together on their summer holiday

In a perfect location, on the Platinum West Coast, only 15-minutes from Bridgetown with its nightlife and array of restaurants and bars. You will be spoilt for choice finding ways to fill your time!

After a fun day of the complimentary non-motorised water sports, we love chilling at the swim-up pool bar and enjoying the delicious cocktails on offer

The brand new Sunset Terrace Lounge is also the perfect spot to watch the breathtaking sunsets while enjoying a few tropical sundowners

Exclusive Virgin Holidays benefits:

  • Express check-in
  • 15% discount at the spa
  • 15% discount at Daphne’s Restaurant

Reflections Restaurant (non-smoking) is located poolside for elegant dining for breakfast, lunch and dinner. The recently renovated Cave Bar (non-smoking) is a swim-up pool bar cleverly situated under a waterfall — but you won't get wet! There is also a hotel entrance for those who rather enjoy their tropical cocktail whilst dry. Drifters Restaurant and Bar, located by the beach is available for a more informal buffet lunch and à la carte dinner. Vista Coffee & Wine Bar, coming early 2017. Vista serves up stunning views of the sea while you sip on signature lattes and teas along with a variety of wines and sweet and savory treats. Taste of Elegance Dine Around Programme offers exchange dining with select sister hotels' restaurants* (meal and drinks supplements may apply).

Regular evening entertainment and weekly manager's cocktail party. Events hosted at Vista Coffee & Wine bar to include wine pairings and tapas nights, coming early 2017.

3-tiered freshwater swimming pool, 2 floodlit tennis courts, state-of-the-art fitness centre. Complimentary motorised and non-motorised water sports including snorkeling, sailing, kayaking, windsurfing and water-skiing. Beach Olympics. Mini-chef competitions. Freddie's Island & Adventure tour*. Preferred tee times at Apes Hill Golf Club*. Complimentary Flying Fish Kids' Club for ages 3-12 years with latest game consoles, pool table, electric race track and more. Spa services available*. Swimming with the turtles snorkel tour*. Mixology demos.

Room service* (meal times only). Complimentary WiFi available in the rooms and throughout the resort. Laundry service*. Daytime water taxi (subject to availability and weather conditions) to select sister hotels (Colony Club, Tamarind and Waves Hotel & Spa) on the West Coast. Gift shop*. Babysitting available*. Green Globe certified. Beach Ambassador service.

This hotel has a Tourism Levy fee of $5.50 per room, per day (payable locally, subject to change)

1 night between 1 Mar—18 Dec '18, 5 Jan—31 Jan '19 and 1 Mar—31 Oct '19.

5 nights between 1 Feb—28 Feb '19.

7 nights between 22 Dec '18—2 Jan '19.

*Denotes local charge.

Please note: child ages are up to and including 16 years.

Please note: Drifters restaurant and bar is open subject to occupancy numbers.

Dress code: dining is elegantly casual after 6:00pm.

Please note: The Dine Around Programme is only available at select properties and may be subject to an additional cost dependant on the board basis booked. A complimentary water taxi to select west coast Elegant properties is available during daytime only and subject to availability and weather conditions.

Trip advisor rating: 4.5 Based on 2058 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1278)
  • Very good (530)
  • Average (140)
  • Poor (61)
  • Terrible (49)
Image of the Tripadvisor rating Very good quality All-inclusive

Feb 16, 2019 Coolberryhawk Newton Abbot, United Kingdom

The reception and check in was excellent, no stress happy to see us again.. We had a beach front Villa 135 same room as last time, excellent quality with everything you need.. The West Coast the sea water is calm and clear... and in the first few days warmer then the pools , but after the 3rd day the pools had heated up with the Sun on then so… Read more
The reception and check in was excellent, no stress happy to see us again.. We had a beach front Villa 135 same room as last time, excellent quality with everything you need.. The West Coast the sea water is calm and clear... and in the first few days warmer then the pools , but after the 3rd day the pools had heated up with the Sun on then so perfect for the interesting swim up bar. The only negative is the lack of public toilets , which was not a issue for us as we were on the beach, but others had a long track to the only 2 toilets. Would I go again, you bet Read less
Image of the Tripadvisor rating Mostly good!

Feb 12, 2019 daniel_london_11 London, United Kingdom

We recently stayed at Crystal Cove and this was our first visit. The complex is low rise and nicely designed with cottage type accommodation spread throughout and beautiful gardens. It has a lovely beach but the area around the pool is small and felt a little cramped. We stayed in their top accommodation, a one bedroom suite with ocean view, which… Read more
We recently stayed at Crystal Cove and this was our first visit. The complex is low rise and nicely designed with cottage type accommodation spread throughout and beautiful gardens. It has a lovely beach but the area around the pool is small and felt a little cramped. We stayed in their top accommodation, a one bedroom suite with ocean view, which on the whole was satisfactory but a little on the small side for 3 adults. Specifically, the wardrobes are very tired. In our opinion they are not at the level of a 4-star hotel, more like 3 or even 2 (one door was dangerously unhinged... which we reported to Reception staff). They definitely need to refurbish them, given the price for this type of rooms. Aside from this, the rest of the accommodation was fine. Beverages on offer were good and plentiful and food quality on the whole was fair. Breakfasts and lunches were fine but dinner varied from good to ordinary. We stayed for ten nights but went out for dinner four times, just to have a break from the dinner offering and enjoy the island restaurants which are truly top end (Lone Star, Tides, The Cliff and Cin Cin). The hotel has great staff, always pleasant, ready to do their best and very available. The ambassador service on the beach was excellent (especially the lady ambassador whose name I can't recall, but who really looked after guests superbly) though we really appreciated all staff. Nice also to see that the General Manager was present and available if required, which we did not! Overall, we found the complex to be well managed, well kept and very clean. We would definitely return. Read less
Image of the Tripadvisor rating Chilled Two Weeks

Feb 12, 2019 Ann4357 UK

Stayed at Crystal Cove for two weeks. Food lovely especially at Reflections restaurant. All staff friendly and helpful. Accommodation clean and comfortable. Availability of water sports very good. Water taxi brilliant idea to visit other hotels in the group. Setting lovely on West Coast with bus stop outside to explore the island.
Image of the Tripadvisor rating Quite and friendly with good service

Feb 10, 2019 Allan A Isle of Man, United Kingdom

Lovely 4* hotel but with some misgivings. Only 2 restaurants on site and the beachside one virtually impossible to get a booking unless you made it at breakfast time before 0900. Food was of a good quality in general but if staying for more than 7 days could be a little monotonous. Evening entertainment was similarly monotonous with different acts… Read more
Lovely 4* hotel but with some misgivings. Only 2 restaurants on site and the beachside one virtually impossible to get a booking unless you made it at breakfast time before 0900. Food was of a good quality in general but if staying for more than 7 days could be a little monotonous. Evening entertainment was similarly monotonous with different acts singing the same songs (Caribbean Reggae) EVERY night. Daytime entertainment none-existent even though it advertised it. Pool aquarobics happened once in 11 days. Read less
Image of the Tripadvisor rating Bit Dissapointed!

Feb 8, 2019 gardenwalkiom Isle of Man, United Kingdom

My wife and I have just returned from a 2 week stay here and as it was our most costly trip yet, we really expected high standards. St James is a lovely area, apart from the random pavements! The weather was lovely and sunny and we had a view of the sea, which was good, as we hadn't paid for a sea view. The hotel staff in general were very… Read more
My wife and I have just returned from a 2 week stay here and as it was our most costly trip yet, we really expected high standards. St James is a lovely area, apart from the random pavements! The weather was lovely and sunny and we had a view of the sea, which was good, as we hadn't paid for a sea view. The hotel staff in general were very pleasant and helpful. The room was in need of an update, the towel rail fell off and the toilet roll holder was on such an angle, that the roll just manage to stay on! The hotel layout is good with nice gardens and the gym is well equipped, which we used regularly. The food quality let it down, although many other guests thought that it was alright and some had stayed here before. Reflections restaurant was the main one we used, as the food was hotter and better quality. We went to Waves one lunchtime and their food was no better, if its meant to be hot, it should be at least warm! Read less