Crystal Cove by Elegant Hotels

Barbados, Caribbean

The hotel

Crystal Cove is a premium All Inclusive hotel located on the Platinum west coast of Barbados. This is a beautiful resort, with its lush gardens and three impressive freshwater swimming pools, complete with a spectacular waterfall and swim-up cave bar. Flowers cascade over walls and balconies, and everything leads down to a glorious beach with a generous array of water sports, including water-skiing, sailing and more, all complimentary for guests. There is a fabulous kids’ club to keep the little ones out of your hair, allowing you to relax and enjoy the full range of facilities.

Amenities

  • Bar
  • Swimming Pool
  • Wedding
  • Families
  • Honeymoon
  • Kids Club
  • Kids Eat Free
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym

Where is it

In St James, on a delightful West Coast beach. 15-minutes to Bridgetown. Transfer time from airport: 30 minutes.

Hotel information

88 rooms on 2 floors in various buildings with no lifts. All with a balcony or terrace, air-conditioning, satellite TV, fridge (unstocked), complimentary WiFi access, safe and hairdryer. Pool Garden View Rooms with 1 king-size bed or twin beds, sleep maximum 2 adults and 1 infant (up to age 2 years).

Please note: the majority of the Pool Garden View Rooms have a garden view and the pool views are limited. All rooms are non-smoking.

All Inclusive of: premium All Inclusive includes all meals including afternoon tea and all-day dining. Local and premium-brand drinks and house wine (fine wine and Champagne at extra charge. All activities and entertainment above unless otherwise stated. Water taxi to select west coast sister properties. Dine Around Programme with other select Elegant Hotels properties (drink and meal supplements may apply).

Oceanview Rooms - with beautiful sea views and 1 king-size bed or twin beds, sleeping maximum 2 adults.

Junior Suite Pool/Garden View - with a separate sitting area and sofa bed, lovely views of the pool or garden, and 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

Junior Suite Oceanview - as Junior Suite Pool/Garden View but with beautiful sea views, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Suite Pool/Garden View - bedroom with separate living room or loft suite with upstairs bedroom overlooking living room, living room includes sofa bed and second full bathroom, 1 king-size bed, sleeping maximum 4 adults or 2 adults, 2 children and 1 infant (up to 2 years of age).

1-Bedroom Suite Oceanview - bedroom with separate living room or loft suite with upstairs bedroom overlooking living room, living room includes sofa bed and second full bathroom. 1 king-size bed, sleeping maximum 4 adults or 2 adults, 2 children and 1 infant (up to 2 years of age).

  • Honeymoon offer: honeymooners receive a bottle of sparkling wine and flower petals in room on day of arrival. Minimum stay applies. 

  • Kids stay and eat free: up to two children (2-5 years) stays and eats free when sharing a room with one or two adults for travel completed between 5 Jan '20–2 Jan '21. 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

Why is this a Virgin Holidays Favourite?

Fantastic for honeymooners and families alike to spend some quality time together on their summer holiday

In a perfect location, on the Platinum West Coast, only 15-minutes from Bridgetown with its nightlife and array of restaurants and bars. You will be spoilt for choice finding ways to fill your time!

After a fun day of the complimentary non-motorised water sports, we love chilling at the swim-up pool bar and enjoying the delicious cocktails on offer

The Sunset Terrace Lounge is also the perfect spot to watch the breathtaking sunsets while enjoying a few tropical sundowners

Exclusive Virgin Holidays benefits:

  • Express check-in
  • 15% discount at the spa
  • 15% discount at Daphne’s Restaurant

Reflections Restaurant (non-smoking) is located poolside for elegant dining for breakfast, lunch and dinner. The recently renovated Cave Bar (non-smoking) is a swim-up pool bar cleverly situated under a waterfall — but you won't get wet! There is also a hotel entrance for those who rather enjoy their tropical cocktail whilst dry. Drifters Restaurant and Bar, located by the beach is available for a more informal buffet lunch and à la carte dinner. Vista Coffee & Wine Bar. Vista serves up stunning views of the sea while you sip on signature lattes and teas along with a variety of wines and sweet and savory treats. Taste of Elegance Dine Around Programme offers exchange dining with select sister hotels' restaurants* (meal and drinks supplements may apply).

Regular evening entertainment and weekly manager's cocktail party. Events hosted at Vista Coffee & Wine bar to include wine pairings and tapas nights.

3-tiered freshwater swimming pool. Spa services available*. State-of-the-art fitness centre. 2 floodlit tennis courts. Complimentary motorised and non-motorised water sports including snorkeling, sailing, kayaking, windsurfing and water-skiing. Beach Olympics. Mini-chef competitions. Freddie's Island & Adventure tour*. Preferred tee times at Apes Hill Golf Club*. Complimentary Flying Fish Kids' Club for ages 3-12 years with latest game consoles, pool table, electric race track and more. Swimming with the turtles snorkel tour*. Mixology demos.

Room service* (meal times only). Complimentary WiFi available in the rooms and throughout the resort. Laundry service*. Complimentary daytime water taxi (subject to availability and weather conditions) to select West Coast Elegant Hotels. Gift shop*. Babysitting available*. Green Globe certified. Beach Ambassador service. Concierge services to assist with island excursions.

Please note: a room levy of $9.63 per bedroom, per night applies (payable locally, subject to change).

1 night between 5 Jan—31 Jan, and 1 Mar—21 Dec.

5 nights between 1 Feb—28 Feb.

7 nights between 22 Dec—2 Jan.

* Denotes local charge.

Please note: child ages are up to and including 16 years.

Please note: Drifters restaurant and bar is open subject to occupancy numbers.

Dress code: dining is elegantly casual after 6:00pm.

Please note: the Dine Around Programme is only available at select properties and may be subject to an additional cost dependant on the board basis booked. A complimentary water taxi to select west coast Elegant properties is available during daytime only and subject to availability and weather conditions.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1421)
  • Very good (572)
  • Average (160)
  • Poor (68)
  • Terrible (54)
Image of the Tripadvisor rating Waves

May 21, 2020 Jules1334567 Manchester, United Kingdom

Stayed at Waves went To visit on dine around. Good service ok food. Although enjoyed stay there for the day. Waves service by the staff is much better along with the Asian restaurant. Kim the manger at Waves runs a fantastic team of staff who are always happy and smiley which makes Waves the best hotel in the chain. Did notice that Sam the man… Read more
Stayed at Waves went To visit on dine around. Good service ok food. Although enjoyed stay there for the day. Waves service by the staff is much better along with the Asian restaurant. Kim the manger at Waves runs a fantastic team of staff who are always happy and smiley which makes Waves the best hotel in the chain. Did notice that Sam the man works mainly at Crystal cove and also try’s to get business at Waves. He is very charming and seems to be a lovely man. But please be aware he is a beach peddler and his prices are extortionate compared to the local taxi firms that Waves uses who in my opinion offer better island tours for half the price and you have peace of mind that they have a taxi licence and are insured. Please be aware. Loved the day visit to Crystal but glad we were staying at Waves. A big thank you to Kim and her staff. Read less
Image of the Tripadvisor rating Fab location but don’t expect a la carte experience

Apr 9, 2020 Tracey W Preston, United Kingdom

We have experienced premium all inclusive /a la carte on Caribbean cruises, Mexico all inclusive hotels, for much less than we paid for this holiday, so had high expectations. Sadly this didn’t deliver all it promised. As previous reviewers have said, it depends on what your experience and expectations are. This would have been a 2star rating… Read more
We have experienced premium all inclusive /a la carte on Caribbean cruises, Mexico all inclusive hotels, for much less than we paid for this holiday, so had high expectations. Sadly this didn’t deliver all it promised. As previous reviewers have said, it depends on what your experience and expectations are. This would have been a 2star rating had senior management not responded to frequent complaints to improve dining, though it took several visits to reception at least an hour each to resolve and who wants to spend their holiday complaining? This is not premium a la carte. it’s table d’hote with 3-4 options on 3 courses on 4 out of 7 days, the other 3 being buffets which in spite of being branded as Caribbean or bbq, consisted of pre cooked, kept warm fish, thin tough steak, and tired looking salad and veg, with the usual noise, queue and scrum of a buffet. Virgin should re word their description as it is misleading; there are many like us who don’t like buffets. At first the restaurant staff offered no alternatives, it was very much a case of “choose from the table d,hote or, on buffet days join the queue. Once we raised concerns, Sophia and Dominique offered more choice and flexibility, with a decent steak, fresh veg, etc, which did help, and the quality of meals did improve. This helped, but really should have available from day1 Drinks and cocktails were very good quality, but the beach service was poor, even when we tipped generously, We ended up getting a tray at the bar and serving ourselves on the beach. Whilst appreciating the desire not to serve alcohol before 12, when asked if there is beer on the soft drinks tray at 11am we’d expect to be brought one. The dine around was a god send; waves Asian restaurant exceptional in both food and service, as was lunch at tamarind. However, it took ages to book, involved lengthy phone calls and e mails by Lisa at reception, whilst we waited some 45 minutes for confirmation. We witnessed guests being told their requested restaurant was full, yet we saw it half empty the same day. There has to be a better way. The courtesy boat was great to sail along the beautiful coastline to other hotels Our room was lovely, with an upgraded bathroom, and our garden view also took in the sea. The service alley was a bit noisy from 7am every day. The coffee bar was great, as were the tapas and fizz served from 5pm. It would have been nice to have this open for a decent coffee in the morning. Beach grill at drifters at lunchtime was very good. Excellent tuna and dorado freshly grilled to order. The staff were mostly friendly and polite. A few were especially notable for their high service and great personality; Robert at the bar and coffee shop and Joan in the restaurant. Some of the younger staff seemed rather disinterested and didn’t engage with their customers. In spite of the time spent booking restaurants, serving ourselves drinks on the beach etc, we had a good holiday and would return here knowing what to expect and ask for to raise it from good to great The hotel is in a perfect location and has all the key ingredients to make this a top class venue. I hope when it re opens after the lockdown, as part of the Marriott group, it will continue to improve. Read less
Image of the Tripadvisor rating Jsy 2020

Apr 7, 2020 WardieJ United Kingdom

Great location, friendly staff and guests, superb facilities. Nothing was too much trouble. Location and beach facilities were world class and the water taxi was a fantastic service which we used extensively. The opportunity to use other group hotels was the highlight - Tamarind being exceptional.
Image of the Tripadvisor rating Our best visit even through difficult times

Apr 3, 2020 jeannieBournemouth Bournemouth, United Kingdom

We have stayed at this lovely hotel many times since it opened. Yes it’s getting a little frayed around the edges but the refurbished rooms are lovely and it wouldn’t take too much to return it to tip top condition. We stayed this year for a special anniversary celebration so chose to stay for 3 weeks instead of 2 and loved every minute. Even the… Read more
We have stayed at this lovely hotel many times since it opened. Yes it’s getting a little frayed around the edges but the refurbished rooms are lovely and it wouldn’t take too much to return it to tip top condition. We stayed this year for a special anniversary celebration so chose to stay for 3 weeks instead of 2 and loved every minute. Even the last week when the hotel started to prepare for its closure (very sad) the staff were professional, friendly and efficient right until the very last minute when there was just our table and 2 chairs in the restaurant. Last men standing! Food was great, cocktails amazing, beach beautiful, room perfect.... but as has been said many times it’s the staff that make this place they are truly in a league of their own. Sophie is a brilliant manager and has made such a great team spirit and they all seem to work so well together. It’s great to see the same friendly faces every visit. Hazel, Joan, Kathy, Delores, Michael, Andrea, Dawna, Tanya, Pamela, Lisa, Celeste, Shane, Kevin, Crystal, Sasha, Joanna...I could carry on all day there’s just so many top class staff. Sorry to those I haven’t had space to mention. Monica and her assistant on the beach/garden were greeting us every morning with big sunshine smiles. The dine around is a great idea we managed to get to Tamarind and to Waves before the lock down started. The entertainment was good, karaoke is especially good fun. Please Marriott don’t change this lovely hotel and it’s staff you really have bought a little jewel in the whole of the Caribbean. Stay safe everyone and we hope to see you all next year. Thank you all so much for your professionalism and for keeping up your spirits in what must have been a worrying time for you. You are truly the best. Read less
Image of the Tripadvisor rating Relaxing week in Barbados

Mar 31, 2020 juliadh London, United Kingdom

Recently returned from a week at the Crystal Cove to celebrate my birthday. Really enjoyed it. Nice ocean view room right on the beach, days spent lazing by the beach/pool under an ingenious shaded sunlounger, often brought drinks by staff to keep refreshed. Liked the Cave Bar for cocktails and alternated between Reflections and Drifters for food.… Read more
Recently returned from a week at the Crystal Cove to celebrate my birthday. Really enjoyed it. Nice ocean view room right on the beach, days spent lazing by the beach/pool under an ingenious shaded sunlounger, often brought drinks by staff to keep refreshed. Liked the Cave Bar for cocktails and alternated between Reflections and Drifters for food. One evening at Drifters had a fab seafood salad and gorgeous steak. Enjoyed the steel drums one night as entertainment but other than that the evening bands/entertainment were not great. Didnt spoil our hol though as we were there to relax. Also loved my happy birthday message in the pool. The Cliff is nearby and really lovely as a treat but beware it's very expensive! Overall 4/5 Read less