Sugar Bay Barbados

Barbados, Caribbean

Virgin rating

The hotel

The All Inclusive Sugar Bay Barbados offers a delightful holiday base with an array of activities, four fantastic restaurants, tranquil Caribbean waters in a protected lagoon, and with Bridgetown only a 10-minute drive away, you will be spoilt for choice with things to do and see! Perfect for couples, friends and families, Sugar Bay oozes boho-chic style and radiates a serene atmosphere allowing you to completely unwind in paradise. Guest rooms suit all types of holidaymakers with spacious family suites ideal for larger groups, all of which have great views of the ocean, the pool or the lush, green gardens. Being just a few metres from the calmest seas of the south coast, water sports are very much the order of the day with plenty available. Aside from taking a swim in the cool Caribbean Sea, there are also two swimming pools to laze by and a fitness centre for enthusiasts. Otherwise, head to Karma Spa for a spot of well-deserved pampering. Whilst the adults are at play, the kids have their very own children’s club, offering beach games, competitions and opportunities for exploring. Teens aren’t left out; they can hang together in the clubhouse, an adult no-go area! Dining is a joy, as Sugar Bay Barbados boasts more dining options than most hotels in Barbados! There is a tantalising selection of restaurants to choose from, each utilising the freshest produce from land and sea.

Amenities

  • Kayaking
  • Snorkelling
  • Babysitting service
  • Creche
  • Kids Club
  • Teen Club
  • Families
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym

Where is it

Overlooking the stunning beachfront and tranquil Caribbean Sea. The capital, Bridgetown, is only a 10-minute drive away. The south coast boardwalk is accessible from the beach offering a short walk along the ocean side to a variety of restaurants and bars. Transfer time from airport: 25 minutes.

Hotel information

138 rooms, all of which are air-conditioned with private balcony, TV, telephone, complimentary WiFi, mini-fridge, tea/coffee-making facilities, safe, hairdryer and iron and board. Signature Room with pool or garden views and 1 king-size bed (twin beds available on request), sleeping maximum 2 adults.

All Inclusive of: breakfast, lunch and dinner, two specialty dining experiences (Sizzle Steak House and Umi; guests can choose two sushi experiences in Umi or two steakhouse experiences in Sizzle Steak House, or one of each. Only valid for stays of 7 nights or more), premium alcoholic beverages and non-alcoholic beverages. All entertainment and activities above unless stated otherwise.

Please note: guests can have additional specialty dining experiences at the cost of $25pp (payable locally, subject to change).

Deluxe Signature Rooms with pool or garden views and 1 king-size bed (twin beds available on request) and sofa bed. This room is larger in size than the Signature Room and sleeps maximum 3 adults or 2 adults and 1 child.

Ocean Front Rooms overlook the beach and lagoon and have 1 king-size bed (twin beds available on request), sleeping maximum 2 adults.

Ocean Front Honeymoon Suites overlook the beach and lagoon and have 1 king-size 4-poster bed, sleeping maximum 2 adults.

Deluxe Ocean Front Room with 1 king-size bed (twin beds available on request) and a sofa bed, sleeping maximum 3 adults or 2 adults and 1 child.

Family Suite with pool or garden views, a large living area with sofa bed and a separate bedroom with 1 king-size bed, sleeping maximum 4 adults, 3 adults and 2 children or 2 adults and 3 children.

Ocean Front Family Suites boast great views of the ocean, a large living area with sofa bed and a separate bedroom with 1 king-size bed, sleeping maximum 4 adults, 3 adults and 2 children or 2 adults and 3 children

2-Bedroom Suite with garden views, master bedroom with 1 king-size bed and additional bedroom with 1 queen-size bed plus a sofa bed in the separate living area, sleeping maximum 5 adults or 2 adults and 3 children.

2-Bedroom Ocean Front Suite with master bedroom with 1 king-size bed and additional bedroom with twin beds plus a sofa bed in the separate living area, sleeping maximum 6 adults, 3 adults and 3 children or 2 adults and 4 children.

The Reef (buffet restaurant/breakfast, lunch and dinner), Colin’s Bar & Grill (lunch), Lazy Mongoose Pub, Sizzle Steak House (dinner only/limited dining), Umi (Sushi/Asian Fusion - dinner only/limited dining). New Driftwood Cafe. Blush Cafe* (coffee shop).

Arcade. In-house guest activities team to organise day/evening activities/entertainment.

2 swimming pools, one with a swim-up bar. Karma Spa* with a new salon. Fitness centre. Non-motorised water sports including boogie boards, kayaking and snorkelling. Beach volleyball. Newly redesigned games room. Creche and kids' club. Teen clubhouse.

Gift shop*. Complimentary WiFi. Babysitting* (on request). Creche/nursery. Laundry/dry-cleaning service*. 24-hour reception.

A Tourism Fee will be charged per bedroom, per night and will be collected at check out. The rate is subject to change by the Government, and varies by hotel room. Fees currently range from 8.75 Barbadian dollar (approximately £3.90) to 35 Barbadian dollar​ (approximately £16.00) per bedroom, per night. 

7 nights between 21 Dec-2 Jan.

* Denotes local charge.  

Please note: smoking is not allowed in guest rooms or balconies.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1465)
  • Very good (475)
  • Average (132)
  • Poor (32)
  • Terrible (37)
Image of the Tripadvisor rating 4th visit - expectations not quite met this time

Apr 11, 2024 Kellyturner2903 Oxford, United Kingdom

This was our 4th visit to Sugar Bay, once again we had a fabulous time. The hotel beach and staff are great however we would usually give five stars but this year it’s a four from us! On check in we were given room 201 - having stayed a few times before we knew this was sub standard for a signature room (very small, no storage and having to boil… Read more
This was our 4th visit to Sugar Bay, once again we had a fabulous time. The hotel beach and staff are great however we would usually give five stars but this year it’s a four from us! On check in we were given room 201 - having stayed a few times before we knew this was sub standard for a signature room (very small, no storage and having to boil the kettle on our bed side table was not ideal!) After complaining we were moved from our second night and room 342 was amazing! I am very surprised though that our initial room would have been issued to any guests, but particularly those who have stayed three times before. Moving on to the food, this was great, the new buffet lay out worked well and there was always a fantastic variety. We also went to UMI which was delicious. We did feel that the service in the restaurants both at lunch and dinner had declined. It was often very slow and took a while for drinks/tables to be cleared etc. We aren’t people that rush on holiday at all and have fond memories of great service in a relaxed manner on our previous visits however this time it did feel like a hassle to sometimes get a drink or service. The service at the bar was great , but we were very disappointed with the wine selection which has changed from our previous visits (despite the hotel becoming more expensive) previously Pinot Grigio white and blush were available, however now it is only Tempranillo which, in our opinion was not drinkable. Having said that the sparkling wine, beer and cocktails were lovely. We were very happy to buy decent rose when in UMI and would suggest perhaps offering customers the opportunity to upgrade to better wines should they wish. Overall our holiday was lovely however I’m not sure if we would return due to the points above, we will however continue with our yearly visits to the Island as it’s simply beautiful! Read less
Image of the Tripadvisor rating I would not recommend staying at the Sugar Bay Hotel in Barbados.

Apr 9, 2024 Tony C

Day 2 of a 16 day stay and disappointed so far. The setting, sea and beach is good. However there are many poor experiences. The internet is advertised as fast, but is only running at 3 MB. The answer from reception is that it is fast when there are few quests, but it slows down a lot when there are lots of guests. The room smells of damp and… Read more
Day 2 of a 16 day stay and disappointed so far. The setting, sea and beach is good. However there are many poor experiences. The internet is advertised as fast, but is only running at 3 MB. The answer from reception is that it is fast when there are few quests, but it slows down a lot when there are lots of guests. The room smells of damp and there are very few sockets compared to the multiple gadgets that people use today. I found two additional sockets behind the bed and plugged in laptop and other chargers, but this required moving the bed away from the wall. However the cleaners pushed the bed back into position and damaged one of the chargers. The shower and bathroom area in our room is very small. Read less
Image of the Tripadvisor rating Average experience but great food and service.

Apr 9, 2024 catchmeonflight Brooklyn, New York

While the staff is incredible at the Sugar Bay Resort, the hotel itself is average and needs a lot of improvement in a variety of areas. I’ve been to many all inclusive resorts and this one was a bit disappointing. - There’s only one very small buffet and two restaurants on site. Thankfully the food was pretty good. - They limit you to one… Read more
While the staff is incredible at the Sugar Bay Resort, the hotel itself is average and needs a lot of improvement in a variety of areas. I’ve been to many all inclusive resorts and this one was a bit disappointing. - There’s only one very small buffet and two restaurants on site. Thankfully the food was pretty good. - They limit you to one restaurant reservation during your stay and most days were already reserved. We were there for a 5 days and could only try the Asian restaurant. The restaurant also only allowed one appetizer, one entree and one dessert per person, which is not necessarily all inclusive. The food at the Umi restaurant was really great though. - The pool was dirty every day. The water was murky and very warm (the one time I got in). The surrounding area was also full of sand and never cleaned. The pool desperately needs to be cleaned and I’m shocked people were in it. The beach water was clearer than the pool! - The common area floors were rarely cleaned. There was sand and water everywhere, every single day. It became a hazard where we slipped often. - The rooms need a major renovation. Very old facilities with cracked paint, mildew smelling AC, stained floors, etc. Double rooms only have twin size beds. Cups/plates outside of rooms were never picked up and would accumulate bugs daily. - The beach was beautiful but had an overwhelming amount of seaweed on the sand that was never cleaned. However, the water was crystal clear and shallow. I will say the food was delicious and the staff was absolutely amazing. The hotel is very small but good for families for a short stay. But if you’ve done all inclusive resorts in the past this may not meet your expectations. Read less
Image of the Tripadvisor rating Wonderful stay at Sugar Bay

Apr 8, 2024 Susie S

The facilities were wonderful, the food was fabulous and the staff was warm and attentive. We liked the fact there was a variety of clientele, people from all over the world and all ages. The room, the beach and the pool facilities were terrific, but the thing we appreciated the most was the wonderful, attentive & friendly staff. Highly recommend!
Image of the Tripadvisor rating Great location & food very friendly staff

Apr 8, 2024 RWAbroad Shoreham-by-Sea, United Kingdom

We stayed at Sugar bay for 10 night's in March 2024. In an Oceanfront room which was comfortable & well equipped. Food was consistently of a high standard throughout our stay whether in the main Reef restaurant or one of the speciality offerings. Lovely beach area with sufficient sunbed & shades available. Staff made us feel very welcome and were… Read more
We stayed at Sugar bay for 10 night's in March 2024. In an Oceanfront room which was comfortable & well equipped. Food was consistently of a high standard throughout our stay whether in the main Reef restaurant or one of the speciality offerings. Lovely beach area with sufficient sunbed & shades available. Staff made us feel very welcome and were friendly & helpful. Wi-fi was very good throughout the property Whilst on check out we were unable to extend the room beyond 12 noon the hotel hospitality suite was very well equipped, so we were able to make the most of our final day. Overall a great stay and we would see Sugar Bay worth another visit in future. Read less