The House by Elegant Hotels

Available offers

Booking bonus: book by 1 Dec '19 to receive up to 40% off the accommodation cost between 5 Jan '20-2 Jan '21. Minimum stay applies.
Any applicable offers have been calculated into the prices shown. Offers may not be combinable.
Complimentary massage: book an Ocean View Junior Suite or Ocean View 1-Bedroom Suite and recieve a complimentary 1 hour massage per person per stay.
Free Weddings: conditions apply.

Dining

Daphne's Restaurant situated next door to the hotel, offers all-day menus* and serves dinner and a light snack lunch menu (Italian/Bajan fusion; à la carte), and The Deck lounge bar provides complimentary Champagne breakfast and afternoon tea along with canapés served every evening. Beach dining (available on request). Taste of Elegance Dine Around Programme* at select sister properties (meal and drink supplements apply). 24-hour room service.

Fun and Games

Freshwater swimming pool and whirlpool. On site brand new boutique spa* offering a variety of treatments, massages and facials. Fitness centre and tennis (at sister properties). Complimentary water sports offered next door at Tamarind including water-skiing, sailing, windsurfing, kayaking, boogie boarding and snorkelling. Nearby, there are scuba lessons*, parasailing*, boat cruises* and deep-sea fishing*. Complimentary WiFi access in each room and throughout the property. Library. Weekly interactive cooking demo with Daphne's Executive Chef. Weekly yoga and pilates classes. Golf is available nearby at Ape's Hill or Royal Westmoreland courses*.

Handy Stuff

Daytime water taxi service (subject to availability and weather conditions) to select sister properties on the West Coast.

Ambassador service includes:

Champagne breakfast daily
24-hour Service Ambassador to cater to guests every need
Complimentary jet-lag massage
Afternoon tea and evening canapés
Complimentary water sports snorkeling, sailing, kayaking, windsurfing and complimentary motorised water sports
Beach and pool Ambassador service providing scented cold towels, refreshments and sorbets throughout the day
Preferred tee times at Apes Hill Golf Course*
Personalised, boutique-style service and attention to detail
Complimentary WiFi in-rooms and throughout properties
Complimentary fitness centre and classes
Complimentary pillow menu offering alternative pillow choices
Enhanced turndown service including a selection of infused teas and light bedtime bites menu*

Resort Fees

Please note: a room levy of $17.50 per bedroom, per night applies (payable locally, subject to change).

Accessibility

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

Minimum Stay

1 night between 5–31 Jan and 1 Mar–18 Dec.

5 nights between 1–28 Feb.

7 nights between 22 Dec–2 Jan '19.

Additional Information

* Denotes local charge.

Dress code: smart casual after 6:30pm (no shorts, T-shirts or flip-flops please).

Please note: this is an adults-only hotel, guest under 18 years old are not permitted.

Please note: the dine around programme is only available at select properties and may be subject to an additional cost dependant on the board basis booked. A complimentary water taxi to select West Coast Elegant properties is available during daytime only and subject to availability and weather conditions.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (643)
Very good (85)
Average (23)
Poor (7)
Terrible (6)

Brilliant...Great Staff, Great Hotel, Great Rooms & Great Location

Nov 12, 2019 Paul L

We have just returned from a week at THE HOUSE ... What a beautiful place, very well run with excellent staff.. The HOUSE is different than most hotels, you get assigned an Ambassador who looks after you all week. They will come and find you on your sun bed or around the pool and book your restaurants / Taxis / transfers / spa etc etc If you… Read more

We have just returned from a week at THE HOUSE ... What a beautiful place, very well run with excellent staff.. The HOUSE is different than most hotels, you get assigned an Ambassador who looks after you all week. They will come and find you on your sun bed or around the pool and book your restaurants / Taxis / transfers / spa etc etc If you like small boutique hotels this is the one. Sandra the Manger is fantastic and makes sure she talks to you every day. All the staff follow in her example and make you feel great. The secret is that hey are brilliant with the smallest and finest of details... We booked room 266 which is a lovely room with a brilliant view . The location is also perfect in the middle of all the best restaurants and beaches We travel a lot approximately once a month and this hotel is now in my Top ten Read less

The negative reviews are correct.............

Nov 10, 2019 Bfulk Libby, Montana

While there are only a few negative reviews, they are correct. Our experience was beyond substandard. We booked for 10 days and on the 2nd day we had to look for other accomdations. (we left the morning of the 4th day) I cannot elaborate on everything that took place as advised by counsel. What I can say is that the rooms look as they do online.… Read more

While there are only a few negative reviews, they are correct. Our experience was beyond substandard. We booked for 10 days and on the 2nd day we had to look for other accomdations. (we left the morning of the 4th day) I cannot elaborate on everything that took place as advised by counsel. What I can say is that the rooms look as they do online. The Ambassadors turn and go into back doors when we headed toward them to report things we had witnessed. My husband spoke at length to the manager on the day we checked out. She said she would contact someone else to get us a refund for the remaining days. We contacted her 2 weeks after the trip and was given the "brush off"...they're waiting to hear back from headquarters if they can refund us. My husband has contacted her every other week since to no avail. Last week, it was an automated response "out of office." We have retained counsel regarding this situation and he is in contact with the Barbados Tourism Authority. We had to spend more than another $10k for accomdations at another place. We could not remain at this resort. UPDATE: After posting the review, we were finally contacted by The House and offered $2500 if we would remove our review and sign a release saying that we would not post anything negative about them online anywhere. As directed by our attorney we will not sign such a document and consider our loss of over $5k as a public service announcement. Now, for the things that we witnessed that we did not put in the original post. 1) On a ground floor room by the pool…a man on his patio rolled and was smoking marijuana. So, we left the pool area. I don’t know the rule on Barbados about drugs, but I do know that according to The House Rules, there is no smoking on balconies and patios. We are not pot heads, so we found the stink offensive. 2) There was an uncomfortable situation where a couple were using 2 sets of lounge chairs at the pool. The wife on one set in full sun and the husband would switch back and forth to another set to be in the shade. (mind you, there aren’t very many lounge chairs, especially around the tiny pool area) Another couple arrived to find no available chairs. One of them went to an Ambassador and pointed out the fact that the other couple was hoarding extra chairs and asked the ambassador to “make them choose one set of chairs”. The ambassador looked across the pool at the people and then went and chatted with another ambassador near the bar, then neither of them did anything. The man became increasingly upset (yelling across the whole area and pointing) until the wife of the other couple finally became aware that all of the yelling was because her husband was using a second set of chairs and she moved over to the set where he was sitting so the other couple could have a set. Lastly, we noticed a distinct difference in service if you are from the UK. They fall all over the people from the UK. We are not…so no service for us. The first night we arrived, we ordered food from restaurant and my husband went down to the bar to get a bottle of red wine. He was given a bottle of CHILLED wine. He asked why it was chilled and the bartender said “That is the way the people from the UK like it”. It’s not necessary for me to explain what is wrong with this, if you like red wine…you know how inappropriate this is. Read less

Return trip, 5 years later

Oct 28, 2019 josephcQ4061MP

This is the second time we have stayed at The House and it didn't disappoint. We were pleased that the homely feel was still there, with really friendly but professional staff, who can help with anything you need. We were delighted with a couple of presents from the hotel as returning guests and when celebrating a birthday. The hotel is also… Read more

This is the second time we have stayed at The House and it didn't disappoint. We were pleased that the homely feel was still there, with really friendly but professional staff, who can help with anything you need. We were delighted with a couple of presents from the hotel as returning guests and when celebrating a birthday. The hotel is also well positioned, with easy access to Bridgetown and Holetown via bus or taxi. Read less

Amazing Hotel with Great Staff

Oct 17, 2019 IJM_81 London, United Kingdom

A small boutique hotel on the gorgeous west coast of the island. The champagne breakfast every morning was such a great start to the day and there are lots of sunbeds and shades by the pool and on the beach. What makes this hotel so good though is the staff who are so friendly and helpful, particularly Chris who helped with my engagement proposal… Read more

A small boutique hotel on the gorgeous west coast of the island. The champagne breakfast every morning was such a great start to the day and there are lots of sunbeds and shades by the pool and on the beach. What makes this hotel so good though is the staff who are so friendly and helpful, particularly Chris who helped with my engagement proposal and the ambassadors Andrew and Richard. Read less

Fabulous week at The House

Oct 9, 2019 Debbie R

Arrived last Sunday and so excited to have this week with my daughter in Barbados. We booked a 1 bed suite so as we could have a bathroom each! Room lovely on the second floor we asked asked for twin beds which is an unusual request for an adult only hotel but they managed to do this for us....in fact nothing is too much trouble and compliments… Read more

Arrived last Sunday and so excited to have this week with my daughter in Barbados. We booked a 1 bed suite so as we could have a bathroom each! Room lovely on the second floor we asked asked for twin beds which is an unusual request for an adult only hotel but they managed to do this for us....in fact nothing is too much trouble and compliments to all the staff for looking after us so well. Last night we ate in Daphne’s the fine dining restaurant attached to the hotel it was excellent and we will go again during our stay. Food beautifully presented and delicious. Although we have gone for a suite the garden rooms are lovely leading out to the pool and I would return to any room category here. Thank you again to everyone for looking after us so well❤️ Read less

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