Barbados, Caribbean
All 34 rooms and suites with custom-made wooden furniture, French doors, graciously appointed baths that feature exquisite rain showers and body jets. All suites have 1 king-size bed with air-conditioning, complimentary WiFi access, flat-screen satellite TV, iPod dock, aromatherapy candles, bathrobes, hairdryer and luxury linens. Garden View Junior Suites have a private patio with views of the gardens or pool area.
All-Inclusive: includes champagne breakfast, lunch, all day dining options, afternoon tea and dinner daily, along with all premium beverages, cocktails and premium select wine by the glass. Guests will have a choice between theme nights, à la carte meals and dining experiences at the Positano Restaurant, and the adjacent Tamarind and Treasure Beach Hotels. As part of the All Inclusive plan, you can participate in the “Taste of Elegance" dine around programme at select Elegant Hotels sister properties (meal and drink supplements apply at Colony Club only) providing access to over 15 restaurants and bars. 24-hour room service* (supplementary delivery charge applies). 24-hour ambassador service. Complimentary 30-minute Jet Lag massage upon arrival. Complimentary motorized and non-motorized water sports, and all daily activities unless otherwise specified.
Please note: Complimentary champagne will be provided during breakfast only, outside of breakfast hours, champagne will be available for purchase from the bar menu. Select wines and sparkling wine by the glass are available throughout the day as part of the all-inclusive offering.
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Ocean View Rooms offer beautiful views from a balcony, as well as a comfortable living area.
Luxury Garden View 1-Bedroom Suites have separate living area with TV and DVD player, spacious balconies and lovely views of the tropical gardens, some suites have a plunge pool (plunge pools can't be guaranteed).
Ocean View Junior Suites with comfortable living areas and a private balcony or patio with a beachfront view.
Ocean View 1-Bedroom Suites are spacious with spacious balconies, separate living area with TV and DVD player, 2 bathrooms and stunning Caribbean ocean views.
Please note: all Ocean View Junior Suites and Ocean View 1-Bedroom Suites include an extended jet lag massage, 1 hour, per person per stay.
Rating summary
very quant hotel on the ocean in barbados, beautiful people and excellent staff.
May 17, 2022 harveyl479 Wasaga Beach, Canada
Truly Amazing from start to finish
Apr 21, 2022 Z1544CNannm
The House Hotel
Apr 18, 2022 V4998HUangelas
The House
Apr 3, 2022 EvertonNJB123
Exceptional and will for sure return…
Apr 1, 2022 Amanda-McG London, United Kingdom
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With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking.
For the latest information on Covid-19 you can check our FAQs here.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
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