Turtle Beach by Elegant Hotels

Barbados, Caribbean

Virgin rating

The hotel

Turtle Beach is a premium All Inclusive, all-suite hotel located on the south coast of Barbados. The spacious, attractive suites at this elegant hotel look out over the pristine gardens, breathtaking ocean and swimming pools. With a wide selection of water sports included you will be hard pressed to fit everything in. The refreshing breezes of the south coast make for excellent Hobie Cat sailing. Children are really well catered for at Turtle Beach, with their own pool, organised activities and an excellent, complimentary kids' club for ages 3-12. With three different restaurants, ice cream parlour, coffee bar and a lovely entertainment programme, you are spoilt for choice when dining and the hotel is just moments away from the lively St Lawrence Gap.

Amenities

  • Hobie Cats
  • Kayaking
  • Sailing
  • Snorkelling
  • Surfing
  • Tennis
  • Windsurfing
  • Kids Club
  • Families
  • Honeymoon
  • Wedding
  • Evening Entertainment

Where is it

On Dover Beach, within walking distance of St Lawrence Gap. 15 minutes to Bridgetown. Transfer time from airport: 15 minutes.

Hotel information

161 suites on 4 floors in 4 interlinked buildings with 2 lifts. All with private balcony/terrace, air-conditioning, complimentary WiFi access, separate bathtub and shower, flat-screen satellite TV, iPod dock, coffee/tea making facilities, mini-fridge (not stocked), safe, iron and ironing board, and hairdryer. 

Junior Suite Pool/Garden View with 1 queen-size bed or 2 twin beds, plus sofa bed, sleeping maximum 3 adults or 2 adults and 2 children. All rooms are non-smoking.

All Inclusive of: all meals including afternoon tea and snacks, all premium and local-brand drinks (fine wines and Champagne at extra charge). All activities and entertainment above unless otherwise stated.

Junior Suite Oceanview are as Junior Suite Pool/Garden view but with sea views, sleeping maximum 3 adults or 2 adults and 2 children.

Junior Suite Deluxe Oceanview with 1 king-size bed and includes sitting area with sofa bed, as well as sun loungers on the balcony, sleeping maximum 3 adults or 2 adults and 2 children.

Junior Suite Oceanfront are closest to the beach, with 1 queen-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 2 children. Wheelchair accessible Junior Suite Oceanfront available with roll-in shower and king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Suite Pool/Garden View feature a separate living room with sofa bed, bathrobes, a daily replenished mini-bar, and master bedroom with 1 king-size bed, sleeping maximum 4 adults or 2 adults and 3 children.

1-Bedroom Oceanview Suites include a separate living room with sofa bed, bathrobes, a daily replenished mini-bar, and master bedroom with 1 king-size bed, sleeping maximum 4 adults or 2 adults and 3 children.

Family Connected Oceanview Junior Suites consist of 2 Junior Suite Oceanview Rooms, sleeping maximum 6 adults or 4 adults and 4 children.

Chelonia Restaurant (open-air restaurant serving International cuisine for breakfast and dinner). Sand Trap (beachfront restaurant, offering authentic local flavours). Asiagos Restaurant (Italian cuisine - over 12 years only, reservations required and some dishes are at a supplement). Half Moon Coffee Bar & Deli (signature hot and cold lattes, tea, sweet and savoury snacks and Grab and Go small bites). Freeze Ice Cream Parlour. Beach Ambassador service, with afternoon treats including ice cream and fresh fruit. Taste of Elegance Dine Around Programme* at select sister properties (transport not included, meal and drinks may supplements apply). Room service*. All restaurants are non-smoking.

Live, local entertainment. Comprehensive activity programme for all ages. Pop up bars delivering tastes of local drinks and snacks.

2 freeform swimming pools and children’s pool. Jacuzzi. Fitness centre. On-site beauty salon and spa services*. 2 floodlit tennis courts. Table tennis. Aerobics and aquacise. Complimentary non-motorised water sports: snorkelling, boogie boarding, kayaking, Hobie Cat boat rides, (water-skiing* at sister resort Crystal Cove. Transfer extra*). Surfing lessons*. Flying Fish Kids' club (9:00am-9:00pm, 3-12 years) with full activity programme. Marine programmes and golf lessons*. Jungle gym. Family activities such as scavenger hunts, Calypso, limbo dancing and live cooking demonstrations. Bespoke tours including Pepperpot Culinary tour*. Tennis clinics with professional tennis coach. Fitness and spinning classes. Yoga and neighbourhood walks.

Complimentary WiFi in suites and throughout the property. Pool and Beach Ambassador service. 

A Tourism Fee will be charged per bedroom, per night and will be collected at check out. The rate is subject to change by the Government, and varies by hotel room. Fees currently range from 8.75 Barbadian dollar (approximately £3.90) to 35 Barbadian dollar (approximately £16.00) per bedroom, per night.  

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

1 night between 5 Jan-21 Dec.

7 nights between 22 Dec-2 Jan.

* Denotes local charge 

Please note: child ages up to and including 16 years. 

Dress code: smart casual in the evenings, with trousers and collared shirts for gentlemen. Asiagos offers fine dining and requires semi-formal attire including full-length trousers for all guests and dress shoes. To maintain the elegant atmosphere desired, guests wearing the following will not be seated: jeans, capri-style trousers, sleeveless men's shirts, t-shirts without collars, shorts, tank tops, bathing suits, hats on gentlemen, trainers or bare feet.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1780)
  • Very good (1086)
  • Average (391)
  • Poor (168)
  • Terrible (129)
Image of the Tripadvisor rating Blissful

Oct 2, 2024 thomasjw1066 Manchester, United Kingdom

We are just coming to the end of our 11 night stay at Turtle Beach. Like you reading this review, we spent time reading countless others and we were a little nervous with the bad reviews. However we decided to come with an open mind and no pre judgement and this was the correct decision. Personally I can't understand where the bad reviews have… Read more
We are just coming to the end of our 11 night stay at Turtle Beach. Like you reading this review, we spent time reading countless others and we were a little nervous with the bad reviews. However we decided to come with an open mind and no pre judgement and this was the correct decision. Personally I can't understand where the bad reviews have come from as this wasn't our experience and we don't agree with them. Staff Every single staff member has been exceptional, we were greeted kindly by the reception staff on checking in. They explained the lay of the land, how we go about booking meals and how to access the WiFi. We were offered a welcome drink whilst we filled out the forms required for our stay, the all inclusive starts as soon as you enter. The bar staff always offering us drinks and recommendations should you be undecided, regularly coming around the pools to offer beverages and bring them to you. The restaurant staff always asking how our day has been taking an interest and making it more personal. The cleaners always greet you with a smile, the maintenance and gardeners doing there part and being just as friendly. Not one single time did we experience any rudeness or disinterest. Food The meal options consist of the buffet breakfast in the main chelonia open air restaurant each morning. Lunch was buffet in the Sand trap restaurant or Chelonia. Evening meal was a mix of buffets in those or A La Carte in the Italian. Each morning you were given a daily programme explaining where each meal was and what it was amongst other items such as daily pop up bars and entertainment. You could also use the onsite cafe shop from 7-6 and the ice cream parlor 11-6. Both offering delicious items to enjoy. It's important to remember after each meal you are given a zero invoice bill to sign which caught us off guard at first. The breakfast consisted of the same items daily but you could vary your choice to avoid having the same. The best option for breakfast was the egg station where you could have fresh omelette, fried and poached eggs. These were very good. I would advise the hotel to change their bacon and sausages as these weren't nice and we avoided them after the first day. You could also sample cereals, fruit, yogurts and the normal fare. Lunch and evening meals were excellent, a choice of meats all tender, juicy and full of flavour. Soups, rice and vegetable dishes and others. In no doubt some of the best food we have eaten on holiday. Rooms/facilities We had 2 ocean suite deluxe rooms for our stay. Great views of the sea, large and spacious and very clean. Some of the furniture a little tired but all perfectly serviceable. The bathroom large with a shower over the bath, pressure was good and got hot. There was a large TV, tea and coffee facilities, safe, iron and iron board, hair dryer and robes to wear. Plenty of hangers in the wardrobes and a good size fridge. The hotel has 2 good size pools, another smaller pool for children and a jacuzzi. Note only 2 jets worked out of all so it was more like a small pool. The hotel provides floats, balls other things to use so no need to pack your own. Towels are collected each morning from the wooden shack on the beach, always clean and smelling fresh. The hotel was quiet during our stay only about 8 people around our pool each day so no problem picking a sunbed. I would estimate the hotel being about 20% occupied. There were plenty of umbrellas and the beds have thick red mattresses so very comfortable. No back or bum aches. The beach had older sunbeds, not many used them and the beach was quiet. The sea abit more wavey but still no issues to go in and swim. The locals are very friendly and like to chat to you. You might get offered a little something but they were never pushy and wished you a nice day after you said no thankyou. The hotel has a good size gym, games area and children's play park. There are tennis courts a couple of shops in the hotel too. We took the hotel shuttle to Ostins one Friday and it was an experience. Very busy and loud. Many rum shacks and souvenir stalls. We had a few drinks but didn't eat as the queues were very long. It's not a place we would rush back to but we are glad we went. The hotel is very much a relaxing break and not one for people who want a lively atmosphere. We want to thank everyone who made our holiday blissful, relaxing and enjoyable we would definitely consider coming back to this hotel in the future after their refurbishment let's just hope the price doesn't sky rocket.  Best wishes Read less
Image of the Tripadvisor rating A special place in the sun

Sep 30, 2024 Ray H berkhamsted

We have just returned from Turtle Beach having spent two lovely weeks on holiday there.We have had many happy times there and this was no exception. The staff are very special,Maradona an asset to any hotel,Sherall ,always kind and caring,Joy a lovely waitress and so many others. The hotel is due to close for a much needed refurb.We just hope that… Read more
We have just returned from Turtle Beach having spent two lovely weeks on holiday there.We have had many happy times there and this was no exception. The staff are very special,Maradona an asset to any hotel,Sherall ,always kind and caring,Joy a lovely waitress and so many others. The hotel is due to close for a much needed refurb.We just hope that Marriot keep all the lovely staff and the character of the place.We look forward to seeing them all again soon. Read less
Image of the Tripadvisor rating Elegant Hotels, with no Elegance in Service.

Sep 25, 2024 Marcus T Trinidad and Tobago

I am truly disappointed in my experience at this hotel. I specifically chose here because it was recently acquired by Mariott, so I was expecting a Mariott standard. Unfortunately, my experience is as follows: I booked two suites, full all inclusive packages for 4 days. Upon arrival, the front desk staff were nice, and throughout my stay, they… Read more
I am truly disappointed in my experience at this hotel. I specifically chose here because it was recently acquired by Mariott, so I was expecting a Mariott standard. Unfortunately, my experience is as follows: I booked two suites, full all inclusive packages for 4 days. Upon arrival, the front desk staff were nice, and throughout my stay, they were the only ones that were ever nice. Anything good, stops at the beginning of their stairway. First morning was the last morning I had breakfast at the hotel. For an all inclusive at Mariott price, the selection was bare and very limited. The staff did not greet us, tell us good morning or help to direct us to anything. We had to walk around, pick a table sit down, only then for someone to come and move us to a table that we did not even want to sit by. Other guests were being checked on, and offered mimosas, we were not offered or given anything. Nobody asked if we were okay, or if we needed anything at all. Every good morning, smile and attempt of discussion, was met with a blank stare by staff and a horrible attitude. The coffee shop that opens at 10am, barely had a selection of items. The ice cream shop, had a limited amount of flavors and nothing else that's advertised. No popsicles, and the cone storage was basically empty. The Bar at the beach, horrible service. All drinks were flat, no soda water was available, the bartenders do not speak kindly, or even respond. We were made to feel as though we were begging for anything at the bar. We never bothered to go back after the second bad experience. Wines and champagnes aren't included but are available at a separate cost. The bar selection, contain no premium liquors, only cheap hard stuff that would make your head hurt. Rums are available, because it is Barbados after all. The food at the beach restaurant, was burnt.. as in the hotdog bread was charred black. The pizza and burger was okay. Otherwise, not worth dining. The other restaurant was opened only on select days, so the idea of all inclusive and numerous restaurants, really isn't what you're getting. The bar at the main buffet/dining area only opened on evenings while I was there, and they refused on 3 occasions to give us individual bottles of coke zero. There were three of us, and they only gave us 2 bottles to share. One night, when we went out to purchase food to bring back to our hotel, one of the guys at the bar asked us for a slice of our pizza in exchange for two coke zeros and said, he's looking out for us and waiting for us to bring back the pizza. Only on my last night, I met a lady who gave us three bottles for the very first time, God bless her heart. There aren't any ice machines on the floors, so you'd have to go to the bar. Room service is available for select hours and you can order it at an additional cost. You wont get any further benefits as a suite room at this hotel. Upon checkout, I called just before 11am for someone to come help with our bags because there are stairs you'd have to walk up. We waited over 20 minutes, almost half hour, no one came. We ended up taking the bags on our own up to reception because our taxi was waiting. I met with the service managers on shift, they were very kind and listened to my experience, they looked shocked and confused and I am unsure of whether they believed what I was telling them or not. They didn't have much to say, but offered an apology. If I ever wanted to feel what it's like to be invisible or unwanted, this Hotel did just that. I tried to spend as much time away from the hotel and the staff as possible. I did not even bother to venture or try to take part in the things I had initially planned. I have neither hate, nor animosity towards anyone at the hotel, but they do have a long way to go before they meet the standard and price they are charging guests. Stay at your own risk. This review is simply for other guests like me who may think this would've been a great option, it's not what it seems. The mariott points, extra nights, or loyalty isn't worth it for here. Lastly, just for those who may be thinking, is there anything good about this place? here are the few positives: - Location is near to Lawrence gap and Oistins so there's activity nearby. Its geographically good. - Rooms were clean, AC is too small for the size of the suites, but it did an ok job. -Housekeeping comes promptly during their specified times and fixes everything well. - Balcony was spacious at our suites, and enough furniture to use. - Bathroom was modern enough and well equipped. - Welcome rum punch, fruit plate and cheese platter was in my room upon arrival. Watermelon was spoilt (unfortunately, but I don't blame the hotel) -Quick access to the beach, (though the water is a lot more rough than it seems) Read less
Image of the Tripadvisor rating Will be back!

Sep 22, 2024 Kirsty P

This was our first trip to Barbados and won’t be the last. This hotel is comfortable and friendly. The staff make you feel special and go above and beyond. The rooms are clean and comfortable with plenty of space for storage of clothes and cases. The rooms have a safe, hairdryer, iron and ironing board, tea and coffee facilities and a mini fridge… Read more
This was our first trip to Barbados and won’t be the last. This hotel is comfortable and friendly. The staff make you feel special and go above and beyond. The rooms are clean and comfortable with plenty of space for storage of clothes and cases. The rooms have a safe, hairdryer, iron and ironing board, tea and coffee facilities and a mini fridge which was stocked with the basics (pop, juice, water and beer) The hotel has a casual feel. No stuffy formal dinners although you can book the a la cart restaurant if you wish. The food was tasty and of good quality. It’s worth noting that all dining is open air so no air con, although there are fans. The birds do try and come and steal leftover food - so don’t leave your plate unattended! All the staff were amazing, but special mention to Nicole (Delicious) who makes amazing eggs and is a ray of sunshine, Maradona and Sheneka for the drinks by the pool as well as fresh fruit, cool towels and ice lollies, Romar, Tyson and Winston for fantastic bar service and last but definitely not least, Elizabeth, who is an excellent bar tender, attentive and remembered our names and usual drinks from day one. They really made our holiday special Read less
Image of the Tripadvisor rating We made the best of it.

Sep 17, 2024 Cynetria P Laurel, Maryland

Let me start with the the positives. We were greeted at the front desk with cold cloths for our faces. This was a nice gesture since it was so humid. Turtle beach is a beautiful resort with alot of potential. The resort is within walking distance to St. Lawrence Gap and right next door to Sandals. We were a large group of 11. We had a grand time… Read more
Let me start with the the positives. We were greeted at the front desk with cold cloths for our faces. This was a nice gesture since it was so humid. Turtle beach is a beautiful resort with alot of potential. The resort is within walking distance to St. Lawrence Gap and right next door to Sandals. We were a large group of 11. We had a grand time together but this resort could use a lot of improvements. Now, for the things that could improve. 1. The rooms are outdated and could use some remodeling! Two of stayed in a room and we had twin sized beds that were pushed together. We made the best of it. The bathroom and the shower was rusty and looked dirty. The knob to the tub/shower fell off every time I tried to take a shower. The water gets scolding hot, so you have to be very careful or you could literally burn yourself. 2. With the exception of a few, the majority of the workers had HORRIBLE attitudes. They didn’t even try to hide it. Ask for something, and some of them would literally roll their eyes, and look you up and down. Some wouldn’t even speak. They don’t seem too welcoming at all. Elizabeth at the bar was one of them. She was the bartender on the night of Friday September 6th 2024 near the Sandtrap restaurant. She seemed like she didn’t want to be bothered at all. We decided to call it an early night and we all went to bed. Note: I’m a very good tipper but some of them make you not want to give them anything! Customer service is seriously lacking! 3. There’s absolutely no night life. There’s barely any life at all! After a certain time, that place is like a ghost town. You could literally hear a pin drop. This is not the place to stay if you’re looking for something to do at night, parties, or liveliness. 4. Non working elevators! It’s already hot and humid. This just adds to the aggravation, especially when you’re on the 4th floor! 5. The beach is beautiful but beware you may see a fight/heated argument amongst the locals. They don’t care who’s around!! Overall, my group had a great time because we made it fun for ourselves! I definitely would NOT stay here again. Read less