Coyaba Beach Resort

We had 11 nights at Coyaba for our honeymoon, and we really loved it. The hotel is more traditional Caribbean rather than modern and glitzy, but this added to its charm. The gardens are beautiful. Right on Grande Anse beach which was amazing, soft white sand and turquoise warm waters - we only had one dip in the pool as the sea was far better! Great beach bar and large selection of cocktails. Food was delicious. Eco dive is next door and we made use of their snorkels and a kayak, and also booked a scuba dive. Really enjoyed our time there and would recommend. Read less

Fabulous week at Coyoba just coming to an end. It has provided everything we wished for in a short winter break. Beach - fabulous in every way, the sea was so warm and it's beautiful to walk about a km before breakfast either way to start the day. Sunbeds - loads. First hotel we've been to for a number of years where you don't have to get up early tobag a bed. Staff - amazing service everywhere from restaurants to the beach attendant putting out the chairs for us. Really friendly and genuine - take the time to engage with them. Grounds - spotless and well tended. Food - very good. Breakfast buffet a little limited but absolutely fine and the usual omelette/ eggs station was great. Lunch and evening are a la carte with specials or buffet at lunch. We found lots of choice and good quality. . But if you are here for 2 weeks and fancy a change Umbrellas bar on the beach next door is very good and a great atmosphere plus they showed some champions league football although signal a bit laggy. Trips - we organised a taxi/ private tour via guest services at the hotel, told them what we wanted to do and they arranged the driver. Rum distillery tour, grand etang, a waterfall and St George. A brilliant few hours. Our tour guide/driver Radix was excellent 👌. All in all a brilliant 7 days. Thank you Coyoba team. We will be back 👏 !! Read less

We were late to arrive due to a delayed flight, we assume this is the reason why we were not offered a welcome drink or cool towel, not a major but not the best first impression. We were then taken to our room, one of the closest to the car park and subsequently very close to the local football pitch, that on our night of arrival had some kind of very loud bingo event with blaring music. This also happened again the next night and then we had 3 football matches that also blare music throughout, very unpleasant sitting on the balcony. The room was a twin, we asked to be moved to a double but after asking 3 times we gave up. The rooms are small and basic, beds cheap metal framed, very dated. We asked for mattress toppers but the hotel doesn't have these, something we have normally been provided at other hotels. The water pressure is awful, struggled to wash my hair. The room has a fridge but it isn't stocked, something again we thought was very poor, over our two week holiday we spent a fair amount of money in the supermarket opposite the hotel so we could have a drink in the room without having to go to the bar every 20 minutes. The beach/sea are absolutely beautiful, this was by far the best part of the holiday, but actually has nothing to do with the hotel. The pool was pretty grim, very small and murky so we never went in it. We went on the beach every day, you have to drag your own sunbeds out onto the beach or lay on them behind the fence between the hotel and beach. We had read that the staff help get the beds onto the beach, in two weeks this happened about 3 times. There are stray dogs on the beach, as a dog lover it was a pleasure being met by these happy souls every day, on the downside the locals were not a fan of the dogs and the beach vendors were particularly horrible to them, there was one dog in particular that would bark at them as soon as soon as he saw them, this clearly comes from being mistreated, we witnessed the vendors shouting at the dogs and then throwing things at them, it was an awful experience for people like us. The security on the beach border seemed to be tasked with keeping the dogs out of the resort, which I understand but when it's their main priority it seems ridiculous especially when we saw someone blatantly dragging sunbeds from the resort down the beach presumably to steal. On our last day and what really put the nail in the coffin for us was when we witnessed a security guard throwing rocks from inside the resort out to the beach at the dogs and then hearing one yelp, absolutely disgusting behaviour, I addressed this directly with him and he argued with me and I raised it with the manager who couldn't have cared less. In regards to food, we heard other people enjoying it etc and was pretty confused as we found it mediocre at best, apart from Indian food night which was good, and ended up eating out a fair amount which after paying for all inclusive isn't ideal but we couldn't face another chicken, fish or pork option! We tried the pizza one day thinking they couldn't get that wrong, turns out they could, had some weird sweet tomato sauce on it. Breakfast was good, the standard bacon, sausage, egg/pancake station. They say there are two restaurants but these are served from the same kitchen, the pool restaurant has the same menu every day, it never changes. Then they have the restaurant where you had to be smarter, absolutely zero atmosphere. There needs to be some kind of snack options for lunch, something you can get to go, a wrap or portion of chips to take to the beach with you, we didn't want to a have a full sit down meal every lunch but this is the only option. If you smoke don't go here, there is nowhere for you to sit and smoke, and I mean not one area at all in the whole hotel, although you can smoke in the resort and on the beach. To summarise we won't be returning, the animal cruelty was too much for us and I spent the last 4 days in tears fairly regularly, the food was not good enough, the staff were hit especially the bar staff in the beach bar were mainly miserable along with lack of basic amenities/facilities. Read less

Hotel is in fab location, grounds are lovely gardens (downside is noise from up keep though!!) and has a smaller almost boutique feel. Rooms are quite small but not an issue as don't spend much time inside! Bathrooms really need updating though as a step over shower doesn't really work and you need several showers a day. Having a walk in and a way to clean off sand would be better. Main restaurant feels dated and service often not that good. Ate in the main restaurant for breakfasts which are Ok but a bit samey after a while. The pool side dining was great for lunches - except the pizza (do not have one!) and the bars all good. The main restaurant is supposed to be fine dining but the food doesn't live up to this at all and ambience / service not that friendly. Opted to eat after a couple of nights in the pool restaurant which is more open and relaxed. The main issue through for us was lack of variety especially in the vegetables - the holy trinity of carrots, pumpkin and green beans (usually not cooked very well) appeared on most nights. We did try swapping these a couple of times to salads - sometimes it could be done at others it was mixed up or advised no salads available! Puddings a bit hit and miss - desserts that are set used way too much gelatin. Ice creams a bit limited but very good - often had the pud (small slices) with a side. There can be quite a lot of noise with other nearby bars playing loud music so you get used to that. Pool is small but not used by many as the beach is so close. Beach bar is great to have so you can quickly get refreshments. The beach can get busier at the weekend. The watersports place (Eco Dive) is helpful and you get free use of SUPs / kayaks / snorkelling gear and the Hobie Cat (as long as you know how to sail it). Not restricted to where you can go although the marine life was a bit limited. Felt a bit let down as the weekly tour on a Saturday organised by the hotel couldn't run the 2nd Saturday when we booked - surly other times it would be fuller and make up for any 'loss'. Many of the hotel staff are lovely and friendly but there were certainly some staff who could do with some customer training and didn't come across well. Overall would recommend the place but it tends to over state how good it is - if it could improve and update a bit then it would be a truly memorable experience. TUI - let down on the return - given a slip for the date and time on arrival but no taxi showed up for the 2 couples that went via TUI. The hotel arranged a taxi and got us through in time. Read less