Hilton Rose Hall Resort & Spa

Montego Bay, Jamaica

The hotel

Lying on a beautiful, long stretch of private beach, the Hilton Rose Hall Resort & Spa sits within 400 lush acres and is home to an 18th-century sugar plantation. A popular feature here is the iconic swimming pool but guests (kids' especially) also love the Sugar Mill Falls Waterpark, which is the largest in Jamaica. Why not grab a tube and float down the ‘lazy river’ or try one of the slides. There’s also a daily kids' club, leaving you with time to recharge in the full-service spa, or why not try out the Championship golf course. A variety of restaurant options with fine dining and sophisticated wine lists are on-site.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Families
  • Kids Club
  • Free Parking
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym

Where is it

Beachfront on the edge of Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

495 rmodern rooms and suites on 7 floors in 2 buildings with 4 lifts. All with private balcony or terrace, air-conditioning, cable TV, tea/coffee-making facilities, small fridge, safe, cot* (on request), iron and board and hairdryer. Resort View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: all meals and snacks. Locally branded and premium drinks by the glass. All activities and entertainment (excluding golf and motorised water sports) unless otherwise stated.

Partial Ocean View Rooms offer pool and ocean views on the lower floors and partial ocean and mountain views on the higher floors with either a balcony or patio, sleeping maximum 3 adults or 2 adults and 2 children.

Ocean Front Rooms offer great sea views from your balcony or patio, sleeping maximum 3 adults or 2 adults and 2 children.

Caribbean Suites are contemporary in style and feature a separate bedroom, sitting/dining area and balcony or patio with stunning Caribbean sea views, sleeping maximum 3 adults or 2 adults and 2 children.

Why is this a Virgin Holidays Favourite?

The Sugar Mill Falls Waterpark is a firm favourite with children and adults alike

The hotel’s rooms are contemporary and all feature private balconies

Virgin Holidays’ guests return here year after year — the staff are friendly and will make you very welcome, and there really is something to keep everyone occupied

Exclusive Virgin Holidays benefits:

  • Priority check-in for Virgin Holidays guests
  • 20% discount on spa treatments
  • Second cabana rental half price

6 restaurants including; Luna di Mare (Italian fine dining, dinner only, reservations are required). Fresh (marketplace-style restaurant, buffet breakfast, lunch and dinner). Mangoes (serving Jamaican influenced salads, burgers, sandwiches and tropical drinks). Seaside Restaurant & Bar (serving casual Jamaican fare in a beachside setting, lunch and dinner). "FI WI" Food Jerk Hut (open for lunch and dinner, serving fresh jerk dishes). Moonstone (Italian food for lunch/Annie's Smokehouse BBQ, Jamaica style BBQ for dinner). Swim-up pool bar. Cricket Club, a place to go for drinks, dancing and a nightcap. Bar King Frog has amazing, elevated views of the ocean, award-winning cocktails and big screen TV. Coffee shop and natural juice bar. Room service*.

Nightly live entertainment with a diversity of shows and theme nights.

Swimming pool. 3 whirlpools. Sugar Mill Falls Waterpark with 2 water slides (minimum height 4 ft), lazy river and 2 swim-up bars. 750 additional feet of pristine, white, sandy beachfront creating Cinnamon Beach, the longest white sand beach in Jamaica. Tennis (equipment rental available*). Full-service spa*. Fitness centre. Non-motorised water sports (motorised*). Volleyball. Aerobics. Daily supervised kids’ club (4-12 years). Teen Zone (13-17 years). On-site par-72 Championship golf course*.

Complimentary standard bandwidth WiFi Internet access everywhere in the hotel, higher bandwidth WiFi* available at a local charge. Internet café*. Gift shop. Shopping arcade next door. Babysitting services*. Tours and activities desk*.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

3 nights between 1 May-23 Dec '20 and 2 Jan-20 Dec '21.

5 nights between 24 Dec-1 Jan.

* Denotes local charge.

Please note: child age is up to and including 14 years.

Please note: guest’s can pay US$5 dollars per day (payable locally, subject to change) to gain extensive bandwidth WiFi Internet access.

Please note: there is a $25 local charge for a cot, payable to the hotel on arrival (subject to change).

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2745)
  • Very good (1552)
  • Average (652)
  • Poor (184)
  • Terrible (174)
Image of the Tripadvisor rating Chadene Bryan-Greatest Asset to Hilton Rose Hall Resort & Spa

Sep 20, 2020 12jamaica Kingston, Jamaica

Good Morning, Ms. Bryan, this is our first time to Hilton and I have heard many great stories of this hotel, but when you have a 3 year old looking at you and saying Mommy this is an awesome hotel, best birthday ever and thanks for bringing me here it brings tears to your eyes. Hilton has amazing customer service and I will recommend Hilton to… Read more
Good Morning, Ms. Bryan, this is our first time to Hilton and I have heard many great stories of this hotel, but when you have a 3 year old looking at you and saying Mommy this is an awesome hotel, best birthday ever and thanks for bringing me here it brings tears to your eyes. Hilton has amazing customer service and I will recommend Hilton to anyone. My special occasions in the future will be handed to you. You have done a fantastic job through out our stay. There are so many words I could use to describe this weekend but tears of joy will step in. Do I wish we could stay until Monday? Oh absolutely but financially I can't. Do I see myself here in the future? As early as next year. This experience outshine another. You are so accommodating and you made the impossible possible. For me my status for this hotel is "IF YOU WANT MIRACLES TO HAPPEN GO TO HILTON". Home away from home experience, I woke up totally forgot I am at Hilton and sad enough I have to leave :( :( :( Thank you again from room 319. Regards Read less
Image of the Tripadvisor rating Honeymoon

Sep 19, 2020 mike_willyums Clinton, Connecticut

We booked this trip a year in advance (pre-covid) and we’re able to keep our booking throughout the scare of the pandemic. Upon arrival we noticed that there weren’t very many guests here but the hotel is well maintained and the staff are exceptionally friendly; the only criticism, which may be due to reducing output from less guests, is that the… Read more
We booked this trip a year in advance (pre-covid) and we’re able to keep our booking throughout the scare of the pandemic. Upon arrival we noticed that there weren’t very many guests here but the hotel is well maintained and the staff are exceptionally friendly; the only criticism, which may be due to reducing output from less guests, is that the food is subpar to say the least. Breakfast was great, omelette station and fresh fruit every day but lunch and dinners are left to be desired unless you pay for the private meals which we did for one night. The candle light dinner for 2 was fantastic, service was great and the food was tasty but the dinners for the other nights left us wishing we had the private dinners each night though that would have doubled the price of our stay. Clean and spacious resort, very friendly staff and beautiful views made this a place we were happy to have chosen. Read less
Image of the Tripadvisor rating Incredible!

Sep 17, 2020 Destination718762

The place was incredible! We went during covid and although receiving our travel authorization was a nightmare, this hotel and the staff made us feel so welcomed and safe! There are hand sanitizer stations everywhere as well as stickers/ribbons on everything in our room that stated it was sanitized. Every staff member we interacted with was… Read more
The place was incredible! We went during covid and although receiving our travel authorization was a nightmare, this hotel and the staff made us feel so welcomed and safe! There are hand sanitizer stations everywhere as well as stickers/ribbons on everything in our room that stated it was sanitized. Every staff member we interacted with was incredible and made our trip so much more enjoyable! Huge shout out to Aneta, Cedric, Owen, Cleveland and the Chef at the Jerk hut for having such great attitudes and being so good at their jobs! The food was amazing, especially at the Jerk Hut (no joke my boyfriend made the bus to the airport wait for him to go get some jerk to-go, it was that good). My boyfriend also made surprise plans for a beachfront private brunch with balloons and a cabana and they made it very easy for him and checked in on us all day, and honestly, all week. Booking tours was so quick and painless as well. The only thing I would recommend is extending the swimming area in the ocean. I am so used to places in Mexico that don't even have a designated swimming area and the waves are massive. This water is so calm I don't see why it wouldn't be a bit larger. Overall, the service here was superb, the beach was great, we loved the water slides, food was excellent, they went above and beyond with everything (especially my birthday) and we had the best vacation. I was truly blown away by this place and these people and I can't wait to go back! They made us fall in love with Jamaica! Read less
Image of the Tripadvisor rating Quiet and lovely

Sep 17, 2020 sharsharon Chicago, Illinois

Loves the staff , love the short ride from the airport, loved our drivers from top choice jamaica tours they picked us up from the airport they also took us to Dunns river falls , loved the lazy river loved the way the staff went above and beyond . Loved our room prices . Felt safe and most of all we are refreshed in our minds . Gutted we had to… Read more
Loves the staff , love the short ride from the airport, loved our drivers from top choice jamaica tours they picked us up from the airport they also took us to Dunns river falls , loved the lazy river loved the way the staff went above and beyond . Loved our room prices . Felt safe and most of all we are refreshed in our minds . Gutted we had to come back home but will be back in december. Read less
Image of the Tripadvisor rating Excellent visit

Sep 15, 2020 trevenem2020

Took my mom and my sister for her 50th birthday and it was splendid. Very clean, the food was great and the staff were superb. They were welcoming and it was pure good vybes. I would recommend this hotel 100%. Memorable staff were Aneita at the front desk, Anna-Kay in the dining room,Travis from photography, Chadene from special events and our… Read more
Took my mom and my sister for her 50th birthday and it was splendid. Very clean, the food was great and the staff were superb. They were welcoming and it was pure good vybes. I would recommend this hotel 100%. Memorable staff were Aneita at the front desk, Anna-Kay in the dining room,Travis from photography, Chadene from special events and our bellboy G. Anyone not mentioned here was also exceptional. Safe to say we will be coming back. Read less