Hilton Rose Hall Resort & Spa

Montego Bay, Jamaica

The hotel

Lying on a beautiful, long stretch of private beach, the Hilton Rose Hall Resort & Spa sits within 400 lush acres and is home to an 18th-century sugar plantation. A popular feature here is the iconic swimming pool but guests (kids' especially) also love the Sugar Mill Falls Waterpark, which is the largest in Jamaica. Why not grab a tube and float down the ‘lazy river’ or try one of the slides. There’s also a daily kids' club, leaving you with time to recharge in the full-service spa, or why not try out the Championship golf course. A variety of restaurant options with fine dining and sophisticated wine lists are on-site.

Amenities

  • Golf
  • Sailing
  • Tennis
  • Windsurfing
  • Babysitting service
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Free Parking
  • Games Room

Where is it

Beachfront on the edge of Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

495 rmodern rooms and suites on 7 floors in 2 buildings with 4 lifts. All with private balcony or terrace, air-conditioning, cable TV, small fridge (stocked on request), safe, cot* (on request), iron and board and hairdryer. Resort View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: all meals and snacks. Locally branded and premium drinks by the glass. All activities and entertainment (excluding golf and motorised water sports) unless otherwise stated.

Partial Ocean View Rooms offer pool and ocean views on the lower floors and partial ocean and mountain views on the higher floors with either a balcony or patio, sleeping maximum 3 adults or 2 adults and 2 children.

Ocean Front Rooms offer great sea views from your balcony or patio, sleeping maximum 3 adults or 2 adults and 2 children.

 

6 restaurants including; Luna di Mare (Italian fine dining, dinner only, reservations are required). Fresh (marketplace-style restaurant, buffet breakfast, lunch and dinner). Mangoes (serving Jamaican influenced salads, burgers, sandwiches and tropical drinks). Seaside Restaurant & Bar (serving casual Jamaican fare in a beachside setting, lunch and dinner). "FI WI" Food Jerk Hut (open for lunch and dinner, serving fresh jerk dishes). Moonstone (Italian food for lunch/Annie's Smokehouse BBQ, Jamaica style BBQ for dinner). Swim-up pool bar. Cricket Club, a place to go for drinks, dancing and a nightcap. Bar King Frog has amazing, elevated views of the ocean, award-winning cocktails and big screen TV. Coffee shop and natural juice bar. Room service*.

Nightly live entertainment with a diversity of shows and theme nights.

Swimming pool. 3 whirlpools. Sugar Mill Falls Waterpark with 2 water slides (minimum height 4 ft), lazy river and 2 swim-up bars. 750 additional feet of pristine, white, sandy beachfront creating Cinnamon Beach, the longest white sand beach in Jamaica. Tennis (equipment rental available*). Full-service spa*. Fitness centre. Non-motorised water sports (motorised*). Volleyball. Aerobics. On-site par-72 Championship golf course*.

Complimentary standard bandwidth WiFi Internet access everywhere in the hotel. Internet café*. Gift shop. Shopping arcade next door. Babysitting services*. Tours and activities desk*.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

3 nights between 2 Jan-20 Dec '21.

5 nights between 24 Dec-1 Jan.

* Denotes local charge.

Please note: child age is up to and including 14 years.

Please note: there is a $25 local charge for a cot, payable to the hotel on arrival (subject to change).

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3057)
  • Very good (1651)
  • Average (683)
  • Poor (211)
  • Terrible (194)
Image of the Tripadvisor rating Good cost vs value

Dec 1, 2021 James H

My wife and two children (8 and 10) spent Thanksgiving week at Hilton Rose Hall. The resort grounds we well kept, the rooms were a bit small but nice. The food was good - not great - but good enough for the price point. Two staff members really stood out to us for their attentiveness and professionalism - Quest (waiter at Fresh) and Jason… Read more
My wife and two children (8 and 10) spent Thanksgiving week at Hilton Rose Hall. The resort grounds we well kept, the rooms were a bit small but nice. The food was good - not great - but good enough for the price point. Two staff members really stood out to us for their attentiveness and professionalism - Quest (waiter at Fresh) and Jason (entertainment team). The one major downside to this resort is the WiFi - the free WiFi is unusable. It was worse that any other hotel I have been to domestically or internationally in the past 10 years. I didn’t bother to upgrade to the paid WiFi because of how bad the free WiFi was. Moreover, its 2021 and a stable WiFi connection should not come at a premium Read less
Image of the Tripadvisor rating Expected better…

Nov 30, 2021 sharondas844

I really wanted to rate our hotel a 5 but there were too many missteps on our honeymoon. Arrival: Super easy & our room was ready within an hour of arrival. Staff: The staff upon arrival & throughout our entire trip were amazing. I later found out that most staff live onsite & go home every six months. The guest really do become short-term… Read more
I really wanted to rate our hotel a 5 but there were too many missteps on our honeymoon. Arrival: Super easy & our room was ready within an hour of arrival. Staff: The staff upon arrival & throughout our entire trip were amazing. I later found out that most staff live onsite & go home every six months. The guest really do become short-term family. I do miss their positive vibes. Food: the buffet food was subpar. It was no where near being authentic. That was definitely disappointing. The best food was during the private dinners. Entertainment: if you don’t want to be entertained from 10A-1A, Hilton Rose Hall isn’t the spot for you. The entertainment was top notch every night !!!! Room: we booked an ocean front room & got just that. The rooms are extremely outdated & the beds are not up to Hilton standards. We stayed for 6 nights, so that was the most disappointing part on our honeymoon. We were promised a bottle of wine, fruit as a welcome gift & didn’t receive that. Ever after we brought it to the hotels attention 3x’s. Overall, great resort, amazing staff, mediocre Buffett food (book at the restaurants!!) , AMAZING ENTERTAINMENT & less than mediocre rooms. Oh yeah, make sure you order the NO PROBLEM from Andrea at the lazy River. It’s not on the menu but you’ll be pleasantly happy!! Read less
Image of the Tripadvisor rating Wonderful Stay

Nov 30, 2021 34freddyf Long Island, New York

This is our third time to Hilton and this would be our first time using the Butler service which i highly recommend to others . Its $70 per night per room . It was quite nice compare to the other 2 times I visited . The rooms i believe will need some refreshers soon but i didn't have any mechanical issues with our room or any issues with the… Read more
This is our third time to Hilton and this would be our first time using the Butler service which i highly recommend to others . Its $70 per night per room . It was quite nice compare to the other 2 times I visited . The rooms i believe will need some refreshers soon but i didn't have any mechanical issues with our room or any issues with the service . Obviously having Hilton points makes things great . With our butler service you can relax and allow your butler to handle your reservation for dinning, spa treatments, excursions and more. Indulge and enjoy the highest level of service from your butler throughout your entire stay, ensuring your room is impeccable to turn down service or assistance in planning and coordinating your special occasions. Your butler also coordinates your room service and reserves lounge chairs by the pool. You will feel like royalty being escorted to your spa date, dinner reservation, or just going to the beach. Your butler will see to it that you are always treated like a celebrity. We also used a private company for our private transportation called Top choice Jamaica Tours I would also say they were great on both airport transfer trips and we did our excursion around Montego bay with them . We booked everything in advance . The service in Jamaica is why we continue to return year after year . Hopefully no covid issues because we are coming back in March which is by the way the best weather we enjoyed . Read less
Image of the Tripadvisor rating Lovely clean friendly hotel with something for everyone

Nov 30, 2021 Honestjo17 Eton Wick, United Kingdom

I didn’t know what to expect and was really surprised about this hotel . Everyone is so helpful and friendly . Our room was an interconnecting room , the noise from The room next door was awful. We went to reception and explained about the noise and they changed are room for us no problem. It is so clean here , the food is amazing and the… Read more
I didn’t know what to expect and was really surprised about this hotel . Everyone is so helpful and friendly . Our room was an interconnecting room , the noise from The room next door was awful. We went to reception and explained about the noise and they changed are room for us no problem. It is so clean here , the food is amazing and the entertainment is quite good . The lazy river and slides are good fun . The sea has roped off large areas where you can swim safely and it’s not to deep . We will definitely be back . Loved it Read less
Image of the Tripadvisor rating I would not recommend if you are used to Hilton quality

Nov 30, 2021 X2856CJmandym

Went with the whole family for Thanksgiving and paid for an upgrade. The room had a broken toilet and the sink was broken. They brought sheets for my child pull out bed with blood on it. When discussing with the manger they found us another room which was the downgrade and did not want to give our money back for the upgrade. The king bed is… Read more
Went with the whole family for Thanksgiving and paid for an upgrade. The room had a broken toilet and the sink was broken. They brought sheets for my child pull out bed with blood on it. When discussing with the manger they found us another room which was the downgrade and did not want to give our money back for the upgrade. The king bed is very hard. When you go to the buffet and ask for food they only put a little on your plate and when you ask for more its like you are bothering them many of the wait staff seemed as if they did not want tot be there. he entertaining staff were very good and helpful. During check in they did not explain anything about the property and where everything is located. Unless you ask nothing is said to you. The walls are paper thin you can hear the next door rooms opening and closing suit cases, conversations and kids screaming. If you ask for a ocean view room and pay for that they will give you a partial ocean view room and same goes for mountain view. Read less