Hyatt Zilara Rose Hall

Montego Bay, Jamaica

The hotel

A contemporary hideaway, the Hyatt Zilara Rose Hall occupies a prime location, nestled between Jamaica’s famous Blue Mountain ridge and the turquoise waters of the Caribbean. An adults-only retreat offering "Service from the Heart!", the atmosphere is gorgeously laid-back, ensuring plenty of rest and relaxation on the agenda. The private beach is nearly a mile long with swimmable coves to be alone in. All the usual sporting pastimes are on offer including beach volleyball, tennis, basketball. When the day fades, there are restaurants and bars galore, not just those belonging to the Zilara but to the family friendly sister hotel, the Ziva, as well, offering 12 distinctly different restaurants to choose from. Feast on cuisines from all around the world, including French, Pan-Asian, Italian, Brazilian and Caribbean. For pre-dinner drinks we recommend the Zilara’s very own Portionz — paying homage to the famed White Witch of Rose Hall — the cocktails are magical!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Tennis
  • Volley Ball
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall. Complimentary welcome lounge and airport transfers from Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

234 rooms and suites. All of which are air-conditioned with satellite TV, telephone, WiFi access, iPod docking station, mini-bar, tea/coffee maker, safe, hairdryer and iron and board. Zilara Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Zilara Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Swim-Up Rooms with direct access to the pool from your colonial-inspired room, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Junior Suites have views of the resort, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Ocean View Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Oceanfront Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara Swim-Up Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara 1-Bedroom Ocean View Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Zilara Oceanfront Grand Butler Suite with butler service, 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara 1-Bedroom Oceanfront Butler Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Please note: for occupancies of 3 adults, bedding configuration will be 1 king-bed and a rollaway bed.

Hyatt Zilara guests can chose from 12 distinctly different restaurants across the two properties. 5 dining options at à la carté and gourmet buffet restaurants at Hyatt Zilara: Petit Pariz (dinner only/French cuisine), Flavorz (breakfast, lunch and dinner), Horizons (buffet/breakfast, lunch and dinner). Potionz Bar, Islandz Bar (open during pool hours). Access to the family friendly sister hotel Hyatt Ziva for an additional 8 restaurants. 24-hour room service*.

Regular evening entertainment including live music and performances/shows. All evening entertainment is located at the family friendly sister hotel Hyatt Ziva.

2-tiered swimming pool and 1 hot tub. Fitness centre (24-hours). Zerenity Spa* with electric hydro-therapy circuit and beachside treatment cabanas. Non-motorised water sports including wind surfing, kayaking, Hobie Cat sailing. Tennis, beach volleyball, water basketball, aerobics and poolside games. Access to an additional 2 family friendly swimming pools at the Hyatt Ziva.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. Gift shop. Beach Butlers and Concierge Service. Car rental* (available at Hyatt Ziva Rose Hall). Beauty Salon*.

* Denotes local charge.

Please note: guests staying at the Hyatt Zilara have full use of the facilities located in the Hyatt Ziva all of which are open to families with children.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3364)
  • Very good (899)
  • Average (311)
  • Poor (106)
  • Terrible (107)
Image of the Tripadvisor rating Amazing time for my daughter’s 21st during Covid

Jul 6, 2020 dallasm220

Our party of 8 visited the property in July 2020 right as they opened from a 90 day closure for Covid. Prior to my arrival, Natasha (a concierge) was great in helping me understand Covid restrictions, dining options, and in planning a special birthday dinner on the beach. Once we arrived, she and Francene were indispensable in making our plans… Read more
Our party of 8 visited the property in July 2020 right as they opened from a 90 day closure for Covid. Prior to my arrival, Natasha (a concierge) was great in helping me understand Covid restrictions, dining options, and in planning a special birthday dinner on the beach. Once we arrived, she and Francene were indispensable in making our plans and taking care of our group!! We stayed on the Zilara side, and we were impressed with the Covid prevention measures and the enforcement of social distancing across the property. Speaking of the resort, it is beautiful!! Julio at the Zilara pool bar kept our drinks full and smiles on our faces, and Taesha and Terri-Ann took such great care of us, we literally couldn’t have had a better experience!! All the staff was great. Everyone was thankful for the guests coming back, kept everyone sanitizing and obeying the new rules, and did so with a smile. The food was surprisingly good for an all inclusive. The french toast sticks and fresh sourdough at breakfast complemented the jamaican and international selections perfectly. Our private dining experience at Fuzion was delicious (probably my favorite meal with the spring rolls, beef yak i tori, fried cheese, and sushi being highlights). The group also very much enjoyed our surf and turf during the private beach dinner, Calypzo (get the squid in pasta), Di Roza (pizza and pasta dishes were all excellent), and our lunches from the Jerk Hutz. 4 of our travelers went to the spa and raved about it. Deep tissue couples massages were just what the doctor ordered. A couple of tips for folks planning a trip: The beach on the Ziva side is much better if you want to get in the water (the Zilara side is a little rocky). The Lobby Bar has the most top shelf liquors and is a good spot to end the night. The Cigar Shop has some great Cubans. Karaoke at Union Jackz was a lot of fun, and the entertainment staff was great. No personal speakers was a bummer, but the DJ at the adult pool did a good job of keeping the party going. We booked transfers through the hotel and had no issues. About a 20 minute ride to MBJ. We would definitely go back!! Read less
Image of the Tripadvisor rating Great place! But need Jamaican food!

Jun 13, 2020 nahomi2020 Boston, Massachusetts

Beautiful location and amenities. Nice staff great lodging! I just wish there was some authentic Jamaican food there for breakfast and lunch/dinner. The jerk hut is good but not enough. I don’t want to leave the resort to have some authentic food. I am going again next month. Please please please have some real Jamaican food!
Image of the Tripadvisor rating Wedding Vacation

Jun 11, 2020 1Stormi Harlem, New York

Spent a good week with family and friends in celebration of a wedding that was beautiful. Accommodations were really mice. A few pools and plenty to eat on the resort. The Jerk hut saw me many times. I was pleased with my stay.
Image of the Tripadvisor rating Staff was great. Room was okay, overall would definitely go back!

Apr 15, 2020 scottah1 Atlanta, Georgia

We stayed here in March 2020 for a "no kids" get away with some friends from our neighborhood. Our experience was great. The staff was friendly, helpful, and readily available. The drinks were so so as far as strength, but that is to be expected from an all inclusive. The grounds are nice and they do a good job of keeping the adult side adults… Read more
We stayed here in March 2020 for a "no kids" get away with some friends from our neighborhood. Our experience was great. The staff was friendly, helpful, and readily available. The drinks were so so as far as strength, but that is to be expected from an all inclusive. The grounds are nice and they do a good job of keeping the adult side adults only. Most of the food options are on the family side though so be prepared to be around families and kids while eating. It was not a problem for us. It actually made us want to come back with our kids in the future. Our room was nothing special, but not bad. Some others we stayed with said their room was amazing so I am sure it just depends on what you spend or sometimes the luck of the draw. I do recommend this resort. Read less
Image of the Tripadvisor rating The best

Apr 13, 2020 MrBullDawg Montego Bay, Jamaica

The one the most beautifulest resort in Montego Bay, Jamaica. The space, the people the food and the entertainment is truly amazing. I'm definitely coming back here again. Thank you hyatt Montego Bay.