Hyatt Zilara Rose Hall

Montego Bay, Jamaica

The hotel

A contemporary hideaway, the Hyatt Zilara Rose Hall occupies a prime location, nestled between Jamaica’s famous Blue Mountain ridge and the turquoise waters of the Caribbean. An adults-only retreat offering "Service from the Heart!", the atmosphere is gorgeously laid-back, ensuring plenty of rest and relaxation on the agenda. The private beach is nearly a mile long with swimmable coves to be alone in. All the usual sporting pastimes are on offer including beach volleyball, tennis, basketball. When the day fades, there are restaurants and bars galore, not just those belonging to the Zilara but to the family friendly sister hotel, the Ziva, as well, offering 12 distinctly different restaurants to choose from. Feast on cuisines from all around the world, including French, Pan-Asian, Italian, Brazilian and Caribbean. For pre-dinner drinks we recommend the Zilara’s very own Portionz — paying homage to the famed White Witch of Rose Hall — the cocktails are magical!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Tennis
  • Volley Ball
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall. Complimentary welcome lounge and airport transfers from Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

234 rooms and suites. All of which are air-conditioned with satellite TV, telephone, WiFi access, iPod docking station, mini-bar, tea/coffee maker, safe, hairdryer and iron and board. Zilara Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Zilara Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Swim-Up Rooms with direct access to the pool from your colonial-inspired room, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Junior Suites have views of the resort, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Ocean View Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Oceanfront Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara Swim-Up Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara 1-Bedroom Ocean View Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Zilara Oceanfront Grand Butler Suite with butler service, 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara 1-Bedroom Oceanfront Butler Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Please note: for occupancies of 3 adults, bedding configuration will be 1 king-bed and a rollaway bed.

Hyatt Zilara guests can chose from 12 distinctly different restaurants across the two properties. 5 dining options at à la carté and gourmet buffet restaurants at Hyatt Zilara: Petit Pariz (dinner only/French cuisine), Flavorz (breakfast, lunch and dinner), Horizons (buffet/breakfast, lunch and dinner). Potionz Bar, Islandz Bar (open during pool hours). Access to the family friendly sister hotel Hyatt Ziva for an additional 8 restaurants. 24-hour room service*.

Regular evening entertainment including live music and performances/shows. All evening entertainment is located at the family friendly sister hotel Hyatt Ziva.

2-tiered swimming pool and 1 hot tub. Fitness centre (24-hours). Zerenity Spa* with electric hydrotherapy circuit and beachside treatment cabanas. Non-motorised water sports including windsurfing, kayaking, Hobie Cat sailing. Tennis, beach volleyball, water basketball, aerobics and poolside games. Access to an additional 2 family friendly swimming pools at the Hyatt Ziva.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. Gift shop. Beach Butlers and Concierge Service. Car rental* (available at Hyatt Ziva Rose Hall).

* Denotes local charge.

Please note: guests staying at the Hyatt Zilara have full use of the facilities located in the Hyatt Ziva all of which are open to families with children.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3796)
  • Very good (965)
  • Average (337)
  • Poor (118)
  • Terrible (117)
Image of the Tripadvisor rating Awesome!

Jul 24, 2021 maligray Queens, New York

Hyatt Zilara was wonderful! The food was perfection every restaurant was so tasty. The staff and crew were so accommodating and fun. Shout out to Daniel, Adrienne, and Khadeen. The property was clean clean clean. I really was satisfied and will be coming back yearly!
Image of the Tripadvisor rating Best hotel experience!

Jul 24, 2021 Sashoi876 Jamaica

My experience at Hyatt was memorable. Property well kept and filled with spots ideal for picture taking. The front desk person was very professional and executed excellent customer service I believe his name is Richard. The overall staff complement were very friendly and constantly checked in to see if we were ok. Great food options which tasted… Read more
My experience at Hyatt was memorable. Property well kept and filled with spots ideal for picture taking. The front desk person was very professional and executed excellent customer service I believe his name is Richard. The overall staff complement were very friendly and constantly checked in to see if we were ok. Great food options which tasted delicious. Room service and amenities were on point. Looking for a hotel above the rest Hyatt is the place to be. Read less
Image of the Tripadvisor rating Birthday trip

Jul 24, 2021 adinaelie720 New York City, New York

Loved the hotel overall an amazing experience I only wish that the room selections would of been a bit more luxurious like having a bath tub on the balconies as an option etc, overall experience was excellent
Image of the Tripadvisor rating Adults only

Jul 24, 2021 ipsekas Denison, Iowa

The swim out rooms are worth it! However, be advised that if you stay on the adults only side, most restaurants are on the family-friendly side of the hotel and all nightly entertainment is on the family friendly side.
Image of the Tripadvisor rating Disappointing/ Below Expectations

Jul 24, 2021 janicewW9436FN

I was so excited to return to this resort, my previous stay was amazing. However so far it has been so disappointing. Understandably some protocols have changed as a result of the pandemic; however I didn’t think quality of customer service would be sacrificed. When you book a Butler’s suite at a five star hotel high quality service is expected.… Read more
I was so excited to return to this resort, my previous stay was amazing. However so far it has been so disappointing. Understandably some protocols have changed as a result of the pandemic; however I didn’t think quality of customer service would be sacrificed. When you book a Butler’s suite at a five star hotel high quality service is expected. Instead of stocking the mini bar, the items were left on the bar in a brown paper bag. Usually the robe and slippers are placed in the closet, today they were left on the table in a brown paper bag. In previous stays the staff has always been so kind, welcoming and personable; so far I have encountered more than less staff members who are dry, unwelcoming, and dismissive. This is only day 1 and after speaking to the manager I’m hoping tomorrow and the rest of stay improves. Read less