Hyatt Zilara Rose Hall

Montego Bay, Jamaica

The hotel

A contemporary hideaway, the Hyatt Zilara Rose Hall occupies a prime location, nestled between Jamaica’s famous Blue Mountain ridge and the turquoise waters of the Caribbean. An adults-only retreat offering "Service from the Heart!", the atmosphere is gorgeously laid-back, ensuring plenty of rest and relaxation on the agenda. The private beach is nearly a mile long with swimmable coves to be alone in. All the usual sporting pastimes are on offer including beach volleyball, tennis, basketball. When the day fades, there are restaurants and bars galore, not just those belonging to the Zilara but to the family friendly sister hotel, the Ziva, as well, offering 12 distinctly different restaurants to choose from. Feast on cuisines from all around the world, including French, Pan-Asian, Italian, Brazilian and Caribbean. For pre-dinner drinks we recommend the Zilara’s very own Portionz — paying homage to the famed White Witch of Rose Hall — the cocktails are magical!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Tennis
  • Volley Ball
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall. Complimentary welcome lounge and airport transfers from Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

234 rooms and suites. All of which are air-conditioned with satellite TV, telephone, WiFi access, iPod docking station, mini-bar, tea/coffee maker, safe, hairdryer and iron and board. Zilara Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Zilara Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Swim-Up Rooms with direct access to the pool from your colonial-inspired room, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Junior Suites have views of the resort, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Ocean View Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Oceanfront Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara Swim-Up Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara 1-Bedroom Ocean View Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Zilara Oceanfront Grand Butler Suite with butler service, 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara 1-Bedroom Oceanfront Butler Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Please note: for occupancies of 3 adults, bedding configuration will be 1 king-bed and a rollaway bed.

Hyatt Zilara guests can chose from 12 distinctly different restaurants across the two properties. 5 dining options at à la carté and gourmet buffet restaurants at Hyatt Zilara: Petit Pariz (dinner only/French cuisine), Flavorz (breakfast, lunch and dinner), Horizons (buffet/breakfast, lunch and dinner). Potionz Bar, Islandz Bar (open during pool hours). Access to the family friendly sister hotel Hyatt Ziva for an additional 8 restaurants. 24-hour room service*.

Regular evening entertainment including live music and performances/shows. All evening entertainment is located at the family friendly sister hotel Hyatt Ziva.

2-tiered swimming pool and 1 hot tub. Fitness centre (24-hours). Zerenity Spa* with electric hydro-therapy circuit and beachside treatment cabanas. Non-motorised water sports including wind surfing, kayaking, Hobie Cat sailing. Tennis, beach volleyball, water basketball, aerobics and poolside games. Access to an additional 2 family friendly swimming pools at the Hyatt Ziva.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. Gift shop. Beach Butlers and Concierge Service. Car rental* (available at Hyatt Ziva Rose Hall). Beauty Salon*.

* Denotes local charge.

Please note: guests staying at the Hyatt Zilara have full use of the facilities located in the Hyatt Ziva all of which are open to families with children.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3379)
  • Very good (903)
  • Average (314)
  • Poor (106)
  • Terrible (107)
Image of the Tripadvisor rating The break i needed

Sep 22, 2020 Elizabeth E

The decision to go to a hotel during this time was not easy but I had heard good things so I took a chance on Hyatt. I found everything to be above my expectations of protocols while not diminishing the all-inclusive experience. The buffet might have been more challenging of there were more guests at the time because you could not serve yourself… Read more
The decision to go to a hotel during this time was not easy but I had heard good things so I took a chance on Hyatt. I found everything to be above my expectations of protocols while not diminishing the all-inclusive experience. The buffet might have been more challenging of there were more guests at the time because you could not serve yourself but they still offered an extensive choice. I would definitely go back. The entertainment and restaurant staff was excellent. I look forward to seeing them again. Read less
Image of the Tripadvisor rating Good resort but bad time to travel there

Sep 22, 2020 589yasera Louisville, Kentucky

I like the resort . We staying in swim up king which is gorgeous. The resort , however, is literally empty with very very few options to eat and do. 90% if restaurants are closed . Very few activities you can do . I believe the resort and Jamaica had more to offer . It is just COVID 19. I would look for different destinations . You feel very… Read more
I like the resort . We staying in swim up king which is gorgeous. The resort , however, is literally empty with very very few options to eat and do. 90% if restaurants are closed . Very few activities you can do . I believe the resort and Jamaica had more to offer . It is just COVID 19. I would look for different destinations . You feel very safe here because they have strict social distancing policy but that has its cons as well . If you could postpone your travel I highly recommend that you do . Read less
Image of the Tripadvisor rating Honeymoon 2020

Sep 22, 2020 ethanm907

Me and my wife stayed here for 10 days for our honeymoon. As soon as we arrived we felt we were home. Natresha and Dana put together a wonderful dinner at the ocean gazebo and was with me every step of the way to surprise my wife. Garfia guided us down to our private dinner and treated us to an incredible honeymoon dinner. The food was custom to… Read more
Me and my wife stayed here for 10 days for our honeymoon. As soon as we arrived we felt we were home. Natresha and Dana put together a wonderful dinner at the ocean gazebo and was with me every step of the way to surprise my wife. Garfia guided us down to our private dinner and treated us to an incredible honeymoon dinner. The food was custom to our liking and was amazing. The Zilara pool was our hangout for most of the trip. Julio and Toni made sure we were never thirsty and Julio always had a clever toast before we took down whatever drink we wanted. Tevil the life guard at Zilara pool was the best he always was super happy to see us in the morning and was with us all day at the pool just talking and laughing with us. He made us feel like we were part of his family. Travis also was amazing he always had a smile on his face and he even stayed by the pool to create these Jamaican rings that we took home!! At the beach Elvis would always greet us and say he missed us and was always attentive. Tafari was the man one of the first times we met he and kelly-Ann (who also was amazing) had a dance off!!! Tafari made sure we knew that we were special and not just random guests at the resort. Every time we saw him he would greet us and even if he was on the mic he would stop and say hey to us as we walked by. He was definitely an incredible host and became a true friend. Overall the trip was incredible and the staff were the real MVPs. Great work guys I appreciate the time and effort you all spend to make us welcome in your country. Read less
Image of the Tripadvisor rating Amazing Second Trip To Hyatt Zilara Rose Hall!

Sep 20, 2020 TravelerGreg23

My stay at Hyatt Zilara Rose Hall was amazing. This was my second stay here and the awesome staff is part of the reason I will return again. Special shoutouts: *Elvis on the Zilara beach for exceptional and attentive service. He always made sure we were happy and had plenty of food and drinks. *Tamika from GrindZ for going above and beyond to… Read more
My stay at Hyatt Zilara Rose Hall was amazing. This was my second stay here and the awesome staff is part of the reason I will return again. Special shoutouts: *Elvis on the Zilara beach for exceptional and attentive service. He always made sure we were happy and had plenty of food and drinks. *Tamika from GrindZ for going above and beyond to make the best specialty coffees for us every day. She is one of the best baristas I have experienced along with her great personality that made our coffee visits a fun time. *Herron from the lifeguard and water sports for giving us the best sailing experiences where we saw dolphins and a turtle and telling us all about Jamaica. He even showed us how to identify shells and educated us about the ocean and where to find certain fish and marine life while snorkeling. *Nadine from BiteZ for her great customer service and upbeat attitude where she made the best milkshakes for us every night after dinner. *Andre from the Zilara pool bar made us the best drinks during our stay, specifically his “special drink”, Bob Marley, and Dirty Banana. Read less
Image of the Tripadvisor rating Amazing Honeymoon!!

Sep 16, 2020 TaylorAnn316 Denver, Colorado

The staff made us feel so welcome and well cared for on our honeymoon! The resort was beautiful and the food was super good too. Shoutout to Toni and Andre at the pool for outstanding service and fun times!