Hyatt Zilara Rose Hall

Montego Bay, Jamaica

Virgin rating

The hotel

A contemporary hideaway, the Hyatt Zilara Rose Hall occupies a prime location, nestled between Jamaica’s famous Blue Mountain ridge and the turquoise waters of the Caribbean. An adults-only retreat offering "Service from the Heart!", the atmosphere is gorgeously laid-back, ensuring plenty of rest and relaxation on the agenda. The private beach is nearly a mile long with swimmable coves to be alone in. All the usual sporting pastimes are on offer including beach volleyball, tennis, and basketball. When the day fades, there are restaurants and bars galore, not just those belonging to the Zilara but to the family friendly sister hotel, the Ziva, as well, offering 12 distinctly different restaurants to choose from. Feast on cuisines from all around the world, including French, Pan-Asian, Italian, Brazilian and Caribbean. For pre-dinner drinks we recommend the Zilara’s very own Portionz — paying homage to the famed White Witch of Rose Hall — the cocktails are magical!

Amenities

  • Tennis
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on the historically famous plantation estate, Rose Hall. Complimentary welcome lounge and airport transfers from Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

234 rooms and suites. All of which are air-conditioned with private balcony/terrace, satellite TV, telephone, WiFi access, iPod docking station, mini-bar (stocked daily), bathrobe, slippers, designer toiletries, tea/coffee maker, safe, hairdryer, iron and ironing board. 

Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Oceanfront Rooms with 2 double beds, sleeping maximum 4 adults.

Swim-Up Rooms with direct access to the pool from your colonial-inspired room, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Junior Suites have views of the resort, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Ocean View Junior Suite with 1 king-size bed, sleeping maximum 3 adults.

Zilara Oceanfront Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara Swim-Up Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

1-Bedroom Ocean View Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Grand Butler Suite with butler service and 1 king-size bed sleeping maximum 3 adults.

Oceanfront Grand Butler Suite with butler service, 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

1-Bedroom Oceanfront Butler Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Please note: for occupancies of 3 adults, bedding configuration will be 1 king-bed and a rollaway bed.

Petit Pariz (dinner only/French cuisine), Urban Heat by FlavorZ (International cuisine, breakfast and dinner), Jamaican RootZ (beachfront dining, open for breakfast, lunch, and dinner). Di Roza (Italian cuisine, open for dinner). Blue Grill at CalypZo (Seafood grill, open for lunch and dinner). FuZion (modern Asian grill, open for dinner). Barefoot JerkZ (Jamaican BBQ eatery). Union Jack'Z (English sports bar serving pub food). GrindZ (coffee house). BiteZ (casual cafe serving sweet treats and pastries). ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner). Potionz Bar, Islandz Bar (swim-up pool bar). LagoonZ (swim-up pool bar).ShakerZ (open-air bar). StirZ (piano bar). 24-hour in room dining available.

Daily activity schedule, and regular evening entertainment including live music and performances/shows. All evening entertainment is located at the family friendly sister hotel Hyatt Ziva.

2-tiered swimming pool and 1 hot tub. Cabanas*.  Fitness centre (24-hours) with daily classes including beachfront yoga, aqua spin, and boot camp cardio. Zerenity Spa* with electric hydro-therapy circuit and beachside treatment cabanas. Non-motorised water sports including wind surfing, kayaking, Hobie Cat sailing, and snorkelling. Tennis, beach volleyball, water basketball, aerobics and poolside games. Access to an additional 2 family friendly swimming pools at the Hyatt Ziva. Golf nearby*.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. 24-hour room service. Gift shop. Beach Butlers and Concierge Service. Car rental* (available at Hyatt Ziva Rose Hall). Beauty Salon*. Complimentary parking.

* Denotes local charge.

Please note: guests staying at the Hyatt Zilara have full use of the facilities located in the Hyatt Ziva all of which are open to families with children.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5234)
  • Very good (1324)
  • Average (543)
  • Poor (223)
  • Terrible (205)
Image of the Tripadvisor rating April 2024 visit

Apr 24, 2024 ssharris413

Always satisfied when I stay at Zilara. I will be returning next year. Complimentary champagne and slice of cake to recognize my birthday made me feel special.
Image of the Tripadvisor rating Couples Jamaican Vacation

Apr 23, 2024 N8300ZIconnorm

We stayed at this resort in Cap Cana and enjoyed it a lot, so when we were looking for a resort in Jamaica and found this, we had to go. While the Cap Cana resort is more updated and recently renovated, the experience in Jamaica was just as spectacular. We really enjoyed the food and the dinners were great. Our restaurants ordered by our favorite… Read more
We stayed at this resort in Cap Cana and enjoyed it a lot, so when we were looking for a resort in Jamaica and found this, we had to go. While the Cap Cana resort is more updated and recently renovated, the experience in Jamaica was just as spectacular. We really enjoyed the food and the dinners were great. Our restaurants ordered by our favorite first were: Asian, Italian, French, International Cuisine. Customer service was exceptional and here a few that stuck out to us in particular: Shakira waited on us by the pool and beach. She was a lot of fun and gave us great Jamaican vacation vibes. She made great efforts to make sure we always had everything we needed. Oshin was an entertainer by the pool. She was very talented and enthusiastic. Her dancing and getting guests involved with other entertainment was a great mix up when we wanted to do something more than just relax. Kavion was a bartender at the swim up bar. We thoroughly enjoyed being served by him. He went the extra mile by surprising us with new drinks and teaching us a Jamaican hand shake. At the Asian restaurant (our favorite) wait staff Richard, Richard Morgan, and Amanda were awesome. With their great food, ambiance, and the mentioned folks incredible service we had to go back to this restaurant two nights in a row! We would all definitely go back here! Read less
Image of the Tripadvisor rating Hyatt Jamaica Bday Stay

Apr 23, 2024 alpvaldez2024

Best on the island. Like all place updated renovations needed for the exterior. Especially when you know the Hyatt brand.
Image of the Tripadvisor rating Best Vacation

Apr 22, 2024 gaapkegirl Santa Clarita, California

This Hotel has the best views , the staff was so helpful and attentive, every where you turned there were smiles and check in to make sure you ere having a good time. Every single need was met
Image of the Tripadvisor rating Couldn't have asked for a better honeymoon!

Apr 21, 2024 Pioneer50072917006

Let me preface this by saying that this was my first time at a resort outside of the US, and our trip couldn't have been ANY better. First, our travel agent, Michael McHugh, with Dream Makers Vacation Services, was extremely informative, patient, and sent us gentle and important reminders from booking up until we returned home. Our first night we… Read more
Let me preface this by saying that this was my first time at a resort outside of the US, and our trip couldn't have been ANY better. First, our travel agent, Michael McHugh, with Dream Makers Vacation Services, was extremely informative, patient, and sent us gentle and important reminders from booking up until we returned home. Our first night we were left a thoughtful gift of two cards, one from our travel agent and one from the resort, a cake, and a bottle of wine since our agent let the resort know we were celebrating our honeymoon. It was the sweetest, personal touch that really set the tone for our trip. The resort is beautiful! There is entertainment every night and every morning while having breakfast at Urban Heatz. We tried every restaurant and have to say Urban Heatz was by far our favorite for both breakfast and dinner! Our server, Ian, at Urban Heatz, was so friendly and helpful. The food was simply amazing. The server Kevin at Choicez was also super friendly and very funny! All of the staff we encountered seemed so happy to be there it was great! Also, DO THE SPA! It was the amazing. I felt so relaxed after and they really made it personal and romantic for me and my husband. I could seriously go on and on an on. This resort was amazing. 10/10. I would definitely bring our kids to the Hyatt Ziva side of the resort, if/when we visit Jamaica again! Read less