Hyatt Zilara Rose Hall

Montego Bay, Jamaica

Virgin rating

The hotel

A contemporary hideaway, the Hyatt Zilara Rose Hall occupies a prime location, nestled between Jamaica’s famous Blue Mountain ridge and the turquoise waters of the Caribbean. An adults-only retreat offering "Service from the Heart!", the atmosphere is gorgeously laid-back, ensuring plenty of rest and relaxation on the agenda. The private beach is nearly a mile long with swimmable coves to be alone in. All the usual sporting pastimes are on offer including beach volleyball, tennis, and basketball. When the day fades, there are restaurants and bars galore, not just those belonging to the Zilara but to the family friendly sister hotel, the Ziva, as well, offering 14 distinctly different restaurants to choose from. Feast on cuisines from all around the world, including French, Pan-Asian, Italian and Caribbean.

Amenities

  • Tennis
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on the historically famous plantation estate, Rose Hall. Complimentary welcome lounge and airport transfers from Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

234 rooms and suites. All of which are air-conditioned with private balcony/terrace, satellite TV, telephone, WiFi access, iPod docking station, mini-bar (stocked daily), bathrobe, slippers, designer toiletries, tea/coffee maker, safe, hairdryer, iron and ironing board. 

Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Oceanfront Rooms with 2 double beds, sleeping maximum 4 adults.

Swim-Up Rooms with direct access to the pool from your colonial-inspired room, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Junior Suites have views of the resort, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Ocean View Junior Suite with 1 king-size bed, sleeping maximum 3 adults.

Zilara Oceanfront Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara Swim-Up Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

1-Bedroom Ocean View Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Grand Butler Suite with butler service and 1 king-size bed sleeping maximum 3 adults.

Oceanfront Grand Butler Suite with butler service, 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

1-Bedroom Oceanfront Butler Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Please note: for occupancies of 3 adults, bedding configuration will be 1 king-bed and a rollaway bed.

Petit Pariz (dinner only/French cuisine), Urban Heat by FlavorZ (International cuisine, breakfast and dinner), Jamaican RootZ (beachfront dining, open for breakfast, lunch, and dinner), West End Grill (poolside grill, lunch and snack bar), Islandz Bar (swim-up pool bar), Aromaz (coffee and snack bar). Reservations will be required for some of these restaurants. 24-hour in room dining available.

Full access to the following restaurants at Hyatt Ziva Rose Hall: Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery), GrindZ (coffee house), BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food), LagoonZ (swim-up pool bar), StirZ (piano bar), ShakerZ (open-air bar) and Fez (rooftop bar).

Daily activity schedule, and regular evening entertainment including live music and performances/shows. All evening entertainment is located at the family friendly sister hotel Hyatt Ziva.

2-tiered swimming pool and 1 hot tub. Cabanas*.  Fitness centre (24-hours) with daily classes including beachfront yoga, aqua spin, and boot camp cardio. Zerenity Spa* with electric hydro-therapy circuit and beachside treatment cabanas. Non-motorised water sports including wind surfing, kayaking, Hobie Cat sailing, and snorkelling. Tennis, beach volleyball, water basketball, aerobics and poolside games. Access to an additional 2 family friendly swimming pools at the Hyatt Ziva. Golf nearby*.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. 24-hour room service. Gift shop. Beach Butlers and Concierge Service. Car rental* (available at Hyatt Ziva Rose Hall). Beauty Salon*. Complimentary parking.

* Denotes local charge.

Please note: guests staying at the Hyatt Zilara have full use of the facilities located in the Hyatt Ziva all of which are open to families with children.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5260)
  • Very good (1327)
  • Average (547)
  • Poor (226)
  • Terrible (212)
Image of the Tripadvisor rating If you like Mold and Mildew this place is for you!

May 24, 2024 joshI4844BN Greensboro, North Carolina

The title says it all. Lobbies, elevators and rooms reek of mold and mildew, I heard so many people complain of the same thing. You wont get a room change, you just have to deal with it. I was congested and face swollen the whole time here because of the mold. Its a death sentence. Also the food is awful. Jerk Shack was a 10/10 but nothing else on… Read more
The title says it all. Lobbies, elevators and rooms reek of mold and mildew, I heard so many people complain of the same thing. You wont get a room change, you just have to deal with it. I was congested and face swollen the whole time here because of the mold. Its a death sentence. Also the food is awful. Jerk Shack was a 10/10 but nothing else on this resort is good. Flys everywhere as this resort doesnt smoke them away. DO NOT RECCOMEND. Read less
Image of the Tripadvisor rating Fantastic!

May 23, 2024 happytraveller7359 St. John's, Canada

This is a fantastic resort! We visited twice. Loved every minute! Room was gorgeous, food fantastic. The people and service were top notch. The pool and beach were great! The access to the family side was excellent. Will definitely return!
Image of the Tripadvisor rating Amazing, so worth it!

May 23, 2024 katemasca

My husband and I loved our stay at the Zilara Rose Hall and would highly recommend it! The food was super yummy, the staff was very friendly & accommodating, the room was clean & fresh. The Zilara felt like it got a facelift recently, with bright colors and great lighting, whereas Ziva felt older, with carpets, dark decor, and whatnot. The live… Read more
My husband and I loved our stay at the Zilara Rose Hall and would highly recommend it! The food was super yummy, the staff was very friendly & accommodating, the room was clean & fresh. The Zilara felt like it got a facelift recently, with bright colors and great lighting, whereas Ziva felt older, with carpets, dark decor, and whatnot. The live music was entertaining, the casino night was amazing and so fun, and the pool w. swim up bar was fantastic. I lovedddd how every staff member greeted each other and guests with a big friendly (genuine) smile and touched their hand to their heart - so sweet! Note about adults-only aspect: next time my husband and I will stay at a Hyatt all-inclusive adults only that does not have a family friendly side attached to it. We didn't realize until we got there just how many activities & restaurants we wanted to go to that were on the Ziva (family) side. We figured it wouldn't make a difference, but they played Disney music in the Ziva bathrooms that got stuck in my head all day lol and I heard countless children screaming (at restaurants & from hotel balconies) on different occasions on the Ziva side. Not our style. Nonetheless, as long as we stayed on the Zilara side, we had an absolute blast! So fun! So worth it! Again, I cannot say enough good things about the Zilara. Our experience was truly above and beyond. Thank you!! Read less
Image of the Tripadvisor rating Amazing experience!!!!

May 23, 2024 v6rose

I went for my birthday and also paid for my mom to go as well. And wow this was place was stunning before you even enter the service was top tier. The views of the beach and ocean were second to nun!! The jerk hut was amazing. It was hard not to tip anyone because the service was so good! I will definitely be back go vacation again and experience… Read more
I went for my birthday and also paid for my mom to go as well. And wow this was place was stunning before you even enter the service was top tier. The views of the beach and ocean were second to nun!! The jerk hut was amazing. It was hard not to tip anyone because the service was so good! I will definitely be back go vacation again and experience this again in my life!! Thank you Zilara Read less
Image of the Tripadvisor rating Hyatt or nowhere!!

May 23, 2024 Breezy225 Baton Rouge, Louisiana

My overall experience was amazing! To the staff, restaurants and everything else!! I loved my entire experience.