Hyatt Ziva Rose Hall

Montego Bay, Jamaica

The hotel

Following a multi-million dollar renovation, the All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, Brazil the next and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Volley Ball

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, satellite TV, telephone, WiFi access, mini-bar, tea/coffee maker, safe, hairdryer and iron and board. Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Club Level Rooms are located on the 5th floor of the main building, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Presidential Suite with separate living room, bathroom with whirlpool tub for two, dressing room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Hyatt Ziva guests can choose from 8 distinctly different restaurants and 5 bars. Fine dining options at à la carté and gourmet buffet restaurants at Hyatt Ziva include: Choicez (buffet/breakfast, lunch and dinner), Calypzo (Caribbean cuisine), Brazil (serving Brazilian flavours as the name suggests, open for dinner), Barefoot Jerkz (Jerk shack), Fuzion (modern Asian cuisine, dinner only), Di Roza (Italian cuisine, dinner only), Bitez (serving fresh sandwiches and salads, open 10:00am-10:00pm), Horizons (open-air bar), Grindz (coffee bar), Fez (rooftop bar), Stirz (piano bar), Lagoonz (swim-up bar), Union Jack’z (English pub). 24-hour room service.

Regular evening entertainment including live performances, shows and music.

A relaxing swimming pool and an activities pool. 1 oversized hot tub. Zen Spa*. Fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and aerobics. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. Gift shop. Beauty salon*. Car rental*.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3156)
  • Very good (951)
  • Average (303)
  • Poor (114)
  • Terrible (98)
Image of the Tripadvisor rating Quick mini vacation

Sep 27, 2020 Mama M

From we were dropped off at the front door the bellmen were very helpful and I am so sorry I didn’t get there names. We were advised that our things would be sanitized before going onto the cart and delivered to our rooms. The front desk greeting was extremely welcoming. I had a whole list of staff to acknowledge on this visit, that made this trip… Read more
From we were dropped off at the front door the bellmen were very helpful and I am so sorry I didn’t get there names. We were advised that our things would be sanitized before going onto the cart and delivered to our rooms. The front desk greeting was extremely welcoming. I had a whole list of staff to acknowledge on this visit, that made this trip so pleasant and inviting and my list got deleted, So If I missed your name it’s because of old age and a deleted list. (But if you pick up on key words you know who you are). The front desk staff, So Jason (because you were the only guy we saw) and to our ladies who understood what spoiled is (wink and smiley face). Thank you for the hospitality and meeting our request, going above and beyond. The laughs were a great start to a relaxing mini vacation, before going back to work. We got 2 swim out pool room beside each other (again thanks front desk without asking). The rooms were big and spacious. For a stocked fridge just call the front and tell them what you want from the options that they have and in a flash it is at your door. Everything has been cleaned and sanitized and it is very visible. (Tape on the door to the room, remote control on the remote) even the amenities kit has hand sanitizer in the bag that too is labeled sanitized. Due to low occupancy the hotel was quite AND it was great. We stayed on the family side and there were no kids (plus most countries) school is back in, even if it’s virtual. Although we did see a few people doing work from home. Which by the way is an option at this hotel. My everywhere Hostesses, sorry can only remember Tanya-Lee. Such pleasant ladies. From breakfast to lunch and dinner. Thank you. And thank you for our last dinner to go. The bar staff, I gotta say thank you too. For not pushing us to try this or that. (Hate that so much). You listened didn’t question and delivered. Unless we asked what would you recommend. As usual the food was great. The breakfast buffet had what I looked forward for every morning was my Jamaican Breakfast. I was greeted by 2 of the same chefs each morning that learned what my preferences were quickly. Lunch options were at the Jerk place by the pool or the restaurant by the bar or room service, which is 24hrs. The fish burger is a must at the restaurant. Because of low occupancy the dinner options went on rotation. This actually forces you to try different things. Which I probably would not have done. Food is on point. Thank you Read less
Image of the Tripadvisor rating Perfect Paradise

Sep 22, 2020 cyrano151 Cincinnati, Ohio

This vacation started of extremely stressfull due to travel authorization which I only blame on the airline for not keeping us informed, but it was all worth it! Our week last week was fabulous! My husband son and I went for a week because I was going to teach fitness classes! Since the resort was almost empty I didn't work much except on my… Read more
This vacation started of extremely stressfull due to travel authorization which I only blame on the airline for not keeping us informed, but it was all worth it! Our week last week was fabulous! My husband son and I went for a week because I was going to teach fitness classes! Since the resort was almost empty I didn't work much except on my eating and drinking skills! lol! I did enjoy the most wonderful resort gym ever and the Fantastic Travis was so kind and awesome! Everything at the resort was super clean! We were so spoiled! WE have no complaints and a shout out to the staff members Dale Russell, Chevoy Lewis, Tasheine VIrgo, Kimberly Bent, Kristina Bent, Sherine Mortilock (she was our server all week:) Roauchelle-Reid, Sheena Cole and Tomeka. They all worked in CHoices, Our servers at the Pool Sweet Gloria and Stacey Ann, The entertainment crew was incredilble as well. I will miss you all! Read less
Image of the Tripadvisor rating Another amazing trip!!

Sep 11, 2020 AOKIndwall Madison, Wisconsin

My Family visited Hyatt Ziva Rose Hall in November of 2019 and had such an amazing time that we booked again for August 2020. Then COVID descended upon our world. We were nervous of whether we were going to have to cancel and about the over all safety of the trip. When we finally arrived all worries about safety went away. The resort took the… Read more
My Family visited Hyatt Ziva Rose Hall in November of 2019 and had such an amazing time that we booked again for August 2020. Then COVID descended upon our world. We were nervous of whether we were going to have to cancel and about the over all safety of the trip. When we finally arrived all worries about safety went away. The resort took the safety of the guests and their workers extremely seriously and executed with the utmost professionalism. We felt safer on resort then we did back in the US. My wife was the visiting fitness instructor for two weeks. We traveled with our two boys (14 & 7), and it was the most relaxing trip. The occupancy was lower so at times it felt as though we had the resort to ourselves. The gym is hands down the best gym I've ever been to on an all inclusive, and Travis who runs it is the best! The staff as always went above and beyond in their service with warm smiles and fun engaging attitudes. The food is fantastic! The Jerk Hut remains some of the best Jerk I've had on the island after visiting more than a dozen times. We worked out daily, relaxed in the pool and swam in the ocean. My two boys and I had a blast learning to skim board on the beach, and playing games in the pool. The feel of this resort is extremely luxurious, but what keeps us coming back to Jamaica is the people. The following are just a handful of the many amazing staff that made the trip extraordinary. Shayon in the Jerk Hut served us lunch almost daily. Orando, Stacey-Anne, Elvis and Lenois were our awesome servers by the pool and beach bringing us refreshments constantly. At breakfast Rouchelle, Damar, and Chevoy were always quick and attentive. Francene in concierge helped us so many times. Tamika in the coffee shop served me my daily double espresso with a smile behind her mask. Julio at the Zillara pool bar made the best drinks. The entertainment staff are the best at keeping us engaged and having fun. Thanks to Hartlon, Michael, Sophia, and Jafari. And of course Kelly-Anne had the beaming personality that seemed to shine over the whole resort. There were so many others that were great that I didn't get the name of but I am so thankful to all for making our vacation a memory to cherish. We will definitely be back! Read less
Image of the Tripadvisor rating Wedding in Paradise

Aug 31, 2020 sc123452020 Elmwood Park, New Jersey

It took a lot of work to actually get to Jamaica but once at the Hyatt Ziva for a friend's wedding our stay was amazing. The resort was beautiful and the staff was great. We stayed on the Ziva side because there were a few children present but I loved how easily us adults could walk over to the Zilara side and enjoy ourselves. Probably one of my… Read more
It took a lot of work to actually get to Jamaica but once at the Hyatt Ziva for a friend's wedding our stay was amazing. The resort was beautiful and the staff was great. We stayed on the Ziva side because there were a few children present but I loved how easily us adults could walk over to the Zilara side and enjoy ourselves. Probably one of my favorite parts would have to be the pool activities with Kelly Anne and Travis. They were super energetic/upbeat and made everything so much fun! Read less
Image of the Tripadvisor rating Best wedding resort

Aug 30, 2020 kellymccormickhair Brick, New Jersey

We had the best time staying at Hyatt Ziva for our wedding. We do with the pool bar on the ziva side was open the whole time but all in all every one of our quests enjoyed the trip so much. If you're thinking of getting married here I so highly recommend, it was the trip of a lifetime!