Hyatt Ziva Rose Hall

Montego Bay, Jamaica

Virgin rating

The hotel

The All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, flat-screen TV, telephone, WiFi access, mini-bar (stocked daily with water, beer, and soft drinks), tea/coffee maker, safe, iron and ironing board, bathrobes, slippers, toiletries, and hairdryer.

Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with additional seating area, separate bathtub and rainfall shower, personal butler and concierge services, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room, personal butler and concierge services, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Club King and Club Double rooms are also available, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

From December 21, 2023 to April 30, 2024 guests who book the Club rooms will receive the following:

  • Private check-in and check-out in an exclusive area
  • Premium in-room mini-bar set-up
  • Exclusive Club access with premium beverages and canapés between 3:00 pm – 6:00 pm at FeZ Bar.

Arrivals from May 1, 2024 onwards, all new bookings will have the following amenities:

  • Private check-in and check-out in an exclusive area
  • Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4:00pm–6:00pm.

Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery). BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food). LagoonZ (swim-up pool bar),  StirZ (piano bar), ShakerZ (open-air bar), Fez (rooftop bar). GrindZ (coffee house). Reservations will be required for some of these restaurants.

Daily activity schedule and regular evening entertainment including live performances, shows and music.

2 outdoor swimming pools and 2 whirlpools. Poolside cabanas*. Zen Spa*. 24-hour fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and cornhole. Dance lessons. Daily fitness classes including yoga, pilates, boot camp, and water aerobics. Teen Club with games room. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge. Gift shop. Complimentary parking. Ziva guests only have access to Ziva properties and its included amenities and facilities.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4368)
  • Very good (1265)
  • Average (437)
  • Poor (217)
  • Terrible (173)
Image of the Tripadvisor rating 5-star vacation experience worth another visit very soon!

Oct 21, 2024 Adrienne C

Excellent in every category. The staff were always courteous and attentive to our every need. The breakfast, lunch, snack and fine dinning dinner options were exquisite and freshly made. The facilities were well kept and clean at all times. The breathtaking shoreline of Montego Bay was gorgeous. Overall, a 5-star vacation experience worth another… Read more
Excellent in every category. The staff were always courteous and attentive to our every need. The breakfast, lunch, snack and fine dinning dinner options were exquisite and freshly made. The facilities were well kept and clean at all times. The breathtaking shoreline of Montego Bay was gorgeous. Overall, a 5-star vacation experience worth another visit very soon. Read less
Image of the Tripadvisor rating A Luxurious Escape

Oct 20, 2024 Rose C Toronto, Canada

From the moment I arrived, I knew I was in for a treat. My spacious suite was a haven of comfort, featuring a bed that felt like sleeping on a cloud. Every detail was designed for relaxation, making it the perfect retreat. The highlight of my stay, however, was the exceptional service. My two butlers, Kerri and Toni, went above and beyond to… Read more
From the moment I arrived, I knew I was in for a treat. My spacious suite was a haven of comfort, featuring a bed that felt like sleeping on a cloud. Every detail was designed for relaxation, making it the perfect retreat. The highlight of my stay, however, was the exceptional service. My two butlers, Kerri and Toni, went above and beyond to ensure I had everything I needed. Their attentiveness and warmth made me feel truly pampered throughout my visit. I also indulged in a late massage at the spa, and I can’t sing enough praises for Neketa. The massage room overlooked the beach, and her skilled hands transported me to a blissful state of relaxation. It was an unforgettable experience that I’ll cherish. If you’re looking for a getaway with impeccable service and serene surroundings, look no further. This hotel has truly set the standard for excellence! I can’t wait to return! Read less
Image of the Tripadvisor rating Building is old and needs renovation. OK resort!

Oct 18, 2024 shimon9 Kitchener

We stayed here in October and here is my honest review. People who work in this resort are amazing and very nice. We received amazing service from everyone working here. The food in restaurants is tasty and great, but lunch and dinner in the buffet lacks variety. Not many choices of foods and fruits in the buffet. Breakfast is good tho. The… Read more
We stayed here in October and here is my honest review. People who work in this resort are amazing and very nice. We received amazing service from everyone working here. The food in restaurants is tasty and great, but lunch and dinner in the buffet lacks variety. Not many choices of foods and fruits in the buffet. Breakfast is good tho. The building is old and smells of mold and mildew (this is my main concern). Can see the molds on the wall and headboard and can smell it everywhere in the building. They use strong fragrance to cover it in the hallways but still can’t smell it. During our stay AC was working fine and had hot water as well. Read less
Image of the Tripadvisor rating Conferance

Oct 18, 2024 Kundan J

Lovely experience during the conference in centric ballroom. The team was leading by Ashish and kisan. They made the good arrangements for us. The food was lovely. Ayush and Jagdish was taking care of our team lunch. Both looks very passionate and I love the smile 😊 of Ayush. How so cute looking when he 😁.
Image of the Tripadvisor rating Best Resort Experience

Oct 17, 2024 Erin H

From the moment we stepped off the airport shuttle until the day we checked out, every single employee greeted us and offered assistance in any way. The wedding we attended was beautiful and the attention to detail was evident. Everything about the room was great, to include the most comfortable mattress! The pool and beach experience was… Read more
From the moment we stepped off the airport shuttle until the day we checked out, every single employee greeted us and offered assistance in any way. The wedding we attended was beautiful and the attention to detail was evident. Everything about the room was great, to include the most comfortable mattress! The pool and beach experience was relaxing and refreshing. The food and drink was also great quality! Highly recommend the Hyatt Ziva Rose Hall! 10/10 and 5 Stars! Read less