Hyatt Ziva Rose Hall

Montego Bay, Jamaica

The hotel

Following a multi-million dollar renovation, the All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, Brazil the next and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Volley Ball

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, satellite TV, telephone, WiFi access, mini-bar, tea/coffee maker, safe, hairdryer and iron and board. Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Club Level Rooms are located on the 5th floor of the main building, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Presidential Suite with separate living room, bathroom with whirlpool tub for two, dressing room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

  • Booking bonus: book by 31 Jan '21 and save up to 10% off the accommodation cost for travel between 1 Dec '20–20 Dec '21. Minimum stays apply.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

Hyatt Ziva guests can choose from 8 distinctly different restaurants and 5 bars. Fine dining options at à la carté and gourmet buffet restaurants at Hyatt Ziva include: Choicez (buffet/breakfast, lunch and dinner), Calypzo (Caribbean cuisine), Brazil (serving Brazilian flavours as the name suggests, open for dinner), Barefoot Jerkz (Jerk shack), Fuzion (modern Asian cuisine, dinner only), Di Roza (Italian cuisine, dinner only), Bitez (serving fresh sandwiches and salads, open 10:00am-10:00pm), Horizons (open-air bar), Grindz (coffee bar), Fez (rooftop bar), Stirz (piano bar), Lagoonz (swim-up bar), Union Jack’z (English pub). 24-hour room service.

Regular evening entertainment including live performances, shows and music.

A relaxing swimming pool and an activities pool. 1 oversized hot tub. Zen Spa*. Fitness centre. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and aerobics. 2 golf courses*. Kids' club.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. Gift shop. Car rental*.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3201)
  • Very good (956)
  • Average (303)
  • Poor (117)
  • Terrible (99)
Image of the Tripadvisor rating Hyatt Ziva & Zilara is Home !!!!!

Jan 19, 2021 Shanajeannotny Linden, New Jersey

This is going to be my third time visiting this property and I consider it to be second home. While visiting during the pandemic , the hotel was very clean , staff and more practice social distancing while providing amazing service. There's limited service in dining but the food is yummie. Thank you Julio , Mortimer , Toni-ann , Ingrid ,… Read more
This is going to be my third time visiting this property and I consider it to be second home. While visiting during the pandemic , the hotel was very clean , staff and more practice social distancing while providing amazing service. There's limited service in dining but the food is yummie. Thank you Julio , Mortimer , Toni-ann , Ingrid , Recardo ,(Anthony & Kasuli - entertainment ) for always making my trip full of laughter and fun . I cant wait to be back again ! Read less
Image of the Tripadvisor rating Travel during covid- amazing staff & experience

Jan 17, 2021 47joanief Wilmington, Delaware

The property and island are absolutely stunning! But really what makes the trip is the warm and engaging staff. The cleanliness and Covid practices here have been top-notch, we feel extremely safe and it has been a truly amazing getaway. The attention to detail by every staff matter that we have come in contact with really makes you feel welcome.… Read more
The property and island are absolutely stunning! But really what makes the trip is the warm and engaging staff. The cleanliness and Covid practices here have been top-notch, we feel extremely safe and it has been a truly amazing getaway. The attention to detail by every staff matter that we have come in contact with really makes you feel welcome. The field has been five stars, we have not had a meal we have not enjoyed, and I highly recommend trying the Jamaican fair very healthy fresh and flavorful. Well the amount of activities and things open I was limited during this time, the staff works hard to be sure that you experience different things every day, I appreciate the effort they’ve done. Look forward to coming back when this resort is open at full scale, but have no complaints about how it is right now! Again about each staff member has been amazing, I would like to recommend engaging with some of the stuff that we are our favorite doing our seven day trip, The Zcrew made each day full of activity - Travis. Michael , kasuli as well as their team. Take a spin class with Travis really good!!!!!! While all the wait staff has been wonderful Sheena was one of our favorites as well as ruchel at dizoza restaurant Highly recommend and will be back again and again and again Read less
Image of the Tripadvisor rating Second Time- Still Amazing

Jan 16, 2021 ElleKay1313

This is my second time at the resort and while things felt a bit different because of COVID, it was still amazing. They are taking their COVID precautions very seriously. The resort was spotless, everyone was properly masked, and hand sanitizer was readily available everywhere. Guests were also very respectful of one another's space and did a good… Read more
This is my second time at the resort and while things felt a bit different because of COVID, it was still amazing. They are taking their COVID precautions very seriously. The resort was spotless, everyone was properly masked, and hand sanitizer was readily available everywhere. Guests were also very respectful of one another's space and did a good job of masking in public areas when not eating/swimming. Though less restaurants are available due to reduced capacity, the food was still excellent. They've made great modifications at the buffet, so everyone is served and I felt great about it. Food at the restaurants was very good and top shelf liquor was readily available. And what I love most about this resort is that they serve very good Jamaican food in addition to international cuisine. The only thing that I missed was the Brazilian steakhouse, but I'll just have to come back once it reopens. We stayed in the 1 bedroom ocean front suite, which was magnificent and had two bathrooms, which was a pleasant surprise. Our butler team (Worren, Toni, and Dujohn) was great. The pool and beach were immaculate and peaceful. Again, due to reduced capacity there was zero crowd which was very nice. The entertainment was very very good. I can't wait to go back! Read less
Image of the Tripadvisor rating VERY CLEAN!

Jan 12, 2021 aleiak2013 nyc

Of course we were concerned with covid and I have to say the hotel was extremely clean. The staff and hotel made exceptional efforts to always sanitize. You have wear a mask in public areas, like walking to the restaurants. There are lots of hand sanitize stations around the hotel. This is our second visit to the property, the staff are always… Read more
Of course we were concerned with covid and I have to say the hotel was extremely clean. The staff and hotel made exceptional efforts to always sanitize. You have wear a mask in public areas, like walking to the restaurants. There are lots of hand sanitize stations around the hotel. This is our second visit to the property, the staff are always friendly and accommodating. I must say for an all-inclusive resort, the food is amazing and so tasty. The beach attached to the hotel is great to just layout and the pool as well. Read less
Image of the Tripadvisor rating Montego Bay, Jamaica

Jan 11, 2021 cailorm Leesburg, Virginia

This place was beautiful. The crystal clear waters, all-inclusive restaurants (jerk chicken is AMAZING), candy bar, live shows, workout classes, caring staff, were just parts of the memorable stay at this hotel.