Hyatt Ziva Rose Hall

Montego Bay, Jamaica

The hotel

Following a multi-million dollar renovation, the All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, Brazil the next and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Volley Ball

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, satellite TV, telephone, WiFi access, mini-bar, tea/coffee maker, safe, hairdryer and iron and board. Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Club Level Rooms are located on the 5th floor of the main building, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Presidential Suite with separate living room, bathroom with whirlpool tub for two, dressing room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Hyatt Ziva guests can choose from 8 distinctly different restaurants and 5 bars. Fine dining options at à la carté and gourmet buffet restaurants at Hyatt Ziva include: Choicez (buffet/breakfast, lunch and dinner), Calypzo (Caribbean cuisine), Brazil (serving Brazilian flavours as the name suggests, open for dinner), Barefoot Jerkz (Jerk shack), Fuzion (modern Asian cuisine, dinner only), Di Roza (Italian cuisine, dinner only), Bitez (serving fresh sandwiches and salads, open 10:00am-10:00pm), Horizons (open-air bar), Grindz (coffee bar), Fez (rooftop bar), Stirz (piano bar), Lagoonz (swim-up bar), Union Jack’z (English pub). 24-hour room service.

Regular evening entertainment including live performances, shows and music.

A relaxing swimming pool and an activities pool. 1 oversized hot tub. Zen Spa*. Fitness centre. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and aerobics. 2 golf courses*. Kids' club.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. Gift shop. Car rental*.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3368)
  • Very good (971)
  • Average (309)
  • Poor (124)
  • Terrible (102)
Image of the Tripadvisor rating No sleep, but the pool was nice.

Jul 24, 2021 marj0903

From the very first night we had issues with our bed. We asked to be downgraded in rooms because they said all of the king mattresses were the same. They did not accommodate us until our second to last night. On the positive side the pool was really nice and the staff around the pool really nice. The food was OK but you need to book restaurants on… Read more
From the very first night we had issues with our bed. We asked to be downgraded in rooms because they said all of the king mattresses were the same. They did not accommodate us until our second to last night. On the positive side the pool was really nice and the staff around the pool really nice. The food was OK but you need to book restaurants on your first night or you will not get in. Read less
Image of the Tripadvisor rating Great Family Resort

Jul 23, 2021 JERZCHK Atlanta

We did a family trip to this resort. We had a total of 4 rooms, one of which was a swim up. The kids had a ball and the adults were able to enjoy the trip. Everything was great. The property, the staff, the restaurants, the entire trip was amazing.
Image of the Tripadvisor rating Great service and food!

Jul 23, 2021 blackfeline South Plainfield, New Jersey

The amazing staff makes this place 5 star. Everyone goes above and beyond to make you feel welcome and meet your needs. Miss Dale makes the best omelettes and makes the french toast crispy on the grill. Boris made my birthday dinner on the beach feel so special. Chef Marie visited to make sure we enjoyed our surf and turf. Live entertainment at… Read more
The amazing staff makes this place 5 star. Everyone goes above and beyond to make you feel welcome and meet your needs. Miss Dale makes the best omelettes and makes the french toast crispy on the grill. Boris made my birthday dinner on the beach feel so special. Chef Marie visited to make sure we enjoyed our surf and turf. Live entertainment at night ended the day perfectly with a tiny hermit crab scurrying by who also seemed to be enjoying the evening. A few dislikes, the extra charges like renting a cabana for the day and 25% (spa experience) to the base price for gratuity and taxes. Spent $412 for scrub, massage and mini facial. The non motorized sports was very limited to weather conditions. No snorkeling due to covid restrictions with the snorkeling gear, mouth pieces, etc No self service with the buffet stations. the stations were understaffed specifically in the morning. One person cooking on the grill and stopping to serve food from the stations. Lines grew very quickly during breakfast hours. Overall, I loved the staff, restaurants(options and quality), Jerk Hut(the best!!!), and the cleanliness of the entire hotel(rooms, facilities, grounds). Staffing during peak times needs improvement as well better or more water activities. I highly recommend this hotel to anyone. Read less
Image of the Tripadvisor rating Family Vacation

Jul 22, 2021 Teacher252021 Burlington, New Jersey

The Hyatt Ziva Resort was excellent. The rooms were clean and beds were very comfortable. The facilities were wonderful, especially the pool and beach areas. The food was outstanding and the hotel staff was very friendly. Our family had a wonderful vacation and I would highly recommend this resort to others.
Image of the Tripadvisor rating Excellent Resort

Jul 21, 2021 losinit99 Orlando, Florida

This resort was great! The Entertainment Crew, Kymberly, Pauline, Sasha, Travis, Adrian, Kosuli and Daniel were so much fun and kept us wanting to participate in the daily activities and aqua classes! Lenny and Floyd, the bartenders, were amazing! Our favorite restaurant was the Italian restaurant! Delicious food and great service. The evening… Read more
This resort was great! The Entertainment Crew, Kymberly, Pauline, Sasha, Travis, Adrian, Kosuli and Daniel were so much fun and kept us wanting to participate in the daily activities and aqua classes! Lenny and Floyd, the bartenders, were amazing! Our favorite restaurant was the Italian restaurant! Delicious food and great service. The evening entertainment was great, especially the Silent Disco! The only complaint I would have is the bed was very hard, but we were so exhausted by the time we got back to our room it didn't matter! Read less