Hyatt Ziva Rose Hall

Montego Bay, Jamaica

The hotel

Following a multi-million dollar renovation, the All-Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, Brazil the next and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Kids Club
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location

Where is it

Located on the historically famous plantation estate, Rose Hall, approx 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes. Complimentary welcome lounge and airport transfers from Montego Bay.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, satellite TV, telephone, WiFi access, mini-bar, tea/coffee maker, safe, hairdryer and iron and board. Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: Includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Club Level Rooms are located on the 5th floor of the main building, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Butler Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva 1-Bedroom Oceanview Butler Swim-Up Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Presidential Suite with separate living room, bathroom with whirlpool tub for two, dressing room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Club Level Access for guests booking the Club Level Room category, 1-Bedroom Suites and the Presidential Suite.

Club Level Entitlements

  • Private check-in and check-out in an exclusive area
  • Personalised Beach Butler and Concierge services
  • Exclusive Hyatt Club Level Lounge featuring imported premium drinks, appetisers and continental breakfast, table games, books and WiFi access (Available from 7:00am until 10:00pm)
  • Complimentary local calls and WiFi access
  • 10% discount on spa and salon services
  • Free Weddings: conditions apply. More information can be found here 

  • Honeymoon offer: Honeymooners receive VIP treatment and the best room within the category that has been booked.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Booking bonus: book by 31 Oct '19 and receive up to 30% off the accommodation cost for travel between 03 Jan-20 Dec '20.  

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

Hyatt Ziva guests can choose from 8 distinctly different restaurants and 5 bars. Fine dining options at à la carté and gourmet buffet restaurants at Hyatt Ziva include: Choicez (buffet/breakfast, lunch and dinner), Calypzo (Caribbean cuisine), Brazil (serving Brazilian flavours as the name suggests, open for dinner), Barefoot Jerkz (Jerk shack), Fuzion (modern Asian cuisine, dinner only), Di Roza (Italian cuisine, dinner only), Bitez (serving fresh sandwiches and salads, open 10:00am-10:00pm), Horizons (open-air bar), Grindz (coffee bar), Fez (rooftop bar), Stirz (piano bar), Lagoonz (swim-up bar), Union Jack’z (English pub). 24-hour room service.

Regular evening entertainment including live performances, shows and music.

A relaxing swimming pool and an activities pool. 1 oversized hot tub. Zen Spa*. Fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and aerobics. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. Gift shop. Beauty salon*. Car rental*. Complimentary welcome lounge and airport transfers from Montego Bay.

3 nights between 3 Jan-25 Dec '19 and 1-42Jan '20.

5 nights between 26-31 Dec '19.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2777)
  • Very good (861)
  • Average (274)
  • Poor (101)
  • Terrible (88)
Image of the Tripadvisor rating Fantastic Hotel

May 17, 2019 Tmessam

It was my first time staying at the Hyatt Ziva Rose Hall and the property is immaculate. The staff for the most part were pleasant. Based on the need of your inquiry they determine the importance of your concern. Overall the resort is a fantastic place to stay. If you don't travel with children stay at the Zilara.
Image of the Tripadvisor rating Awesome

May 15, 2019 Paradise33254822544

Great.. it's my 2nd visit and it was even more welcoming at the check in counter this trip. so gre at I had to do it twice 😊👍. I would recommend it to anyone.. I wish my vacations could be spent there each time.
Image of the Tripadvisor rating Amazing!

May 14, 2019 Jet34467214675 Edmond, Oklahoma

Loved our stay! We had our 23 month old with us and I was very nervous about traveling with her and they made it so easy! We used the nanny service one night and it was wonderful. They made me feel very comfortable about leaving her
Image of the Tripadvisor rating Awesome Time!

May 14, 2019 Flyer42062787913

The resort was wonderful! The pool was amazing, you are allowed to put your chairs in the pool on a spacious ledge that rises higher then the rest of the pool allowing the kids to play right there while you lay in the chair, but everyone is still IN the pool!! The swim up bar, the trivia, the kids club, the multiple restaurants--- all amazing!!… Read more
The resort was wonderful! The pool was amazing, you are allowed to put your chairs in the pool on a spacious ledge that rises higher then the rest of the pool allowing the kids to play right there while you lay in the chair, but everyone is still IN the pool!! The swim up bar, the trivia, the kids club, the multiple restaurants--- all amazing!! A little sad the restaurant with the view was closed, but I am sure itll be beautiful upon its reopening. Read less
Image of the Tripadvisor rating A fantastic, relaxing stay

May 14, 2019 Culture66732494340

My girlfriend and I loved our stay here. The room had a beautiful view, was always clean and fully stocked, and very safe. Our hardest decisions came in the morning, when we had to decide whether to spend the day at the beach or the pool. Our second hardest decision was which of the restaurants to visit for dinner. Not oney was the food… Read more
My girlfriend and I loved our stay here. The room had a beautiful view, was always clean and fully stocked, and very safe. Our hardest decisions came in the morning, when we had to decide whether to spend the day at the beach or the pool. Our second hardest decision was which of the restaurants to visit for dinner. Not oney was the food awesome, but the staff is incredibly friendly and helpful as well. Read less