Hyatt Ziva Rose Hall

Montego Bay, Jamaica

Virgin rating

The hotel

Following a multi-million dollar renovation, the All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, Brazil the next and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, flat-screen TV, telephone, WiFi access, mini-bar (stocked daily with water, beer, and soft drinks), tea/coffee maker, safe, iron and ironing board, bathrobes, slippers, toiletries, and hairdryer.

Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with additional seating area, separate bathtub and rainfall shower, personal butler and concierge services, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room, personal butler and concierge services, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Club King and Club Double rooms are also available, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

From December 21, 2023 to April 30, 2024 guests who book the Club rooms will receive the following:

  • Private check-in and check-out in an exclusive area
  • Premium in-room mini-bar set-up
  • Exclusive Club access with premium beverages and canapés between 3:00 pm – 6:00 pm at FeZ Bar.

Arrivals from May 1, 2024 onwards, all new bookings will have the following amenities:

  • Private check-in and check-out in an exclusive area
  • Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4:00pm–6:00pm.

ChoiceZ (buffet restaurant, open for breakfast, lunch, and dinner). Di RoZa (Italian cuisine, dinner). Blue Grill at CalypZo (beachfront grill house, open for lunch and dinner). FuZion (modern Asian cuisine featuring teppanyaki grill stations, open for dinner). Petit Pariz (French cuisine, dinner). Barefoot JerkZ (Jerk shack). BiteZ (deli serving fresh sandwiches, salads, and sweet treats, open midday-10:00pm). Union Jack’Z (English pub, open until 2:00am with regular live DJ sets). GrindZ (coffee bar). ShakerZ (outdoor bar, open 6:00pm-midnight). StirZ (piano bar, open throughout the day). LagoonZ (swim-up bar). Fez (Moroccan-style rooftop bar). 24-hour room service. Private dining opportunities*.

Daily activity schedule and regular evening entertainment including live performances, shows and music.

2 outdoor swimming pools and 2 whirlpools. Poolside cabanas*. Zen Spa*. 24-hour fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and cornhole. Dance lessons. Daily fitness classes including yoga, pilates, boot camp, and water aerobics. Teen Club with games room. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge. Gift shop. Complimentary parking.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
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Traveller rating

  • Excellent (4265)
  • Very good (1219)
  • Average (401)
  • Poor (189)
  • Terrible (144)
Image of the Tripadvisor rating Enjoyed our stay at Hyatt Ziva Jamaica

Apr 7, 2024 VenuGunda

Stayed there for 5 nights last week. Hyatt Ziva with family 2 kids ( 7 & 11). Had a good time. Thought few spots of the resort looked old (carpet and few corners) and needed some upgrades. Overall the rooms and property were well maintained at all times and staff were nice and friendly. Food: Enjoyed every meal. The breakfast buffet at ChoiceZ… Read more
Stayed there for 5 nights last week. Hyatt Ziva with family 2 kids ( 7 & 11). Had a good time. Thought few spots of the resort looked old (carpet and few corners) and needed some upgrades. Overall the rooms and property were well maintained at all times and staff were nice and friendly. Food: Enjoyed every meal. The breakfast buffet at ChoiceZ was great..multiple omelette stations helped make it without much waiting. Staft were kind and always helping, was able to get fresh fruit juices everytime I asked. The best part of the buffett for us was the Indian station. Chef Israel was excellent and all the meals were tasty and with a lot of verities. My favorite was Asian fusion , high quality food and great options. Enjoyed Italian, lamb chops were great. Beach: I wouldn't go here for the beach alone, lots of seaweed and rocks..but they did a good job to islote few areas with rock boundaries to have fun. Pools: Well maintained, good service. Activities and entertainment during afternoon sessions were good. Had good food near by the pool at all times. Drinks: Apart from not having mint (for the most part) for mojitos, the staff were friendly and had different opitons to pick from with different menus at each location. Service was great and always with high spirits. Entertainment: Apart from MJ show..nothing seemed interesting for us..they could do some improvements here. Read less
Image of the Tripadvisor rating Phenomenal Vacation

Apr 1, 2024 Blk P

This was the best resort experience I have ever had. From the unlimited and amazing dining options to the incredible atmosphere provided and bolstered by the staff, I felt welcomed and truly relaxed. The entertainment at the pool and in the concert areas at night were engaging for all areas. Employees such as Gavin, Naseem, and Shoyalee truly made… Read more
This was the best resort experience I have ever had. From the unlimited and amazing dining options to the incredible atmosphere provided and bolstered by the staff, I felt welcomed and truly relaxed. The entertainment at the pool and in the concert areas at night were engaging for all areas. Employees such as Gavin, Naseem, and Shoyalee truly made sure every guest was entertained and having a good time. I have absolutely nothing negative to say of the resort. The amenities were great and the room was always made up in a timely manner. Can’t wait to come back Read less
Image of the Tripadvisor rating Perfect Spring Break Getaway

Apr 1, 2024 mwainwright_064 Philadelphia, Pennsylvania

Our family of four had a great spring break getaway at Hyatt Ziva. Food was good, service was friendly, and the amenities were great! The entertainment at the pool was a good time and the pool volleyball was a hit.
Image of the Tripadvisor rating Safe, clean, classy resort hotel.

Mar 31, 2024 bronstam New York City, New York

The Hyatt ziva is a very clean, safe, and luxurious resort. Food is excellent but dinner reservations are difficult to attain. I called in advance to get reservations and was told that I needed to provide a room number before making reservations. When I arrived, I had a very difficult time getting reservations at the Asian, Italian, and French… Read more
The Hyatt ziva is a very clean, safe, and luxurious resort. Food is excellent but dinner reservations are difficult to attain. I called in advance to get reservations and was told that I needed to provide a room number before making reservations. When I arrived, I had a very difficult time getting reservations at the Asian, Italian, and French restaurants. Additionally, there are very few poolside or beach lounge chairs available after 7:00, especially lounge chairs with umbrellas. Perhaps guests are paying hotel employees to reserve chairs or set your alarm clock for 5:45 am. If you do get reservations for dinner and are an early riser, you will Have an awesome stay at this beautiful hotel. Read less
Image of the Tripadvisor rating Excellent family vacation!

Mar 30, 2024 Ben B

I highly recommend this resort. We travel a lot and the staff here was fantastic. We got great weather, which certainly helped. But, the food was excellent and the entertainment was really great for the whole family.