Hyatt Ziva Rose Hall

Montego Bay, Jamaica

The hotel

Following a multi-million dollar renovation, the All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, Brazil the next and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Kids Club
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, satellite TV, telephone, WiFi access, mini-bar, tea/coffee maker, safe, hairdryer and iron and board. Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Club Level Rooms are located on the 5th floor of the main building, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Butler Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva 1-Bedroom Oceanview Butler Swim-Up Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Presidential Suite with separate living room, bathroom with whirlpool tub for two, dressing room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Club Level Access for guests booking the Club Level Room category, 1-Bedroom Suites and the Presidential Suite.

Club Level Entitlements

  • Private check-in and check-out in an exclusive area
  • Personalised Beach Butler and Concierge services
  • Exclusive Hyatt Club Level Lounge featuring imported premium drinks, appetisers and continental breakfast, table games, books and WiFi access (Available from 7:00am until 10:00pm)
  • Complimentary local calls and WiFi access
  • 10% discount on spa and salon services
  • Free Weddings: conditions apply. More information can be found here 

  • Honeymoon offer: Honeymooners receive VIP treatment and the best room within the category that has been booked.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Booking Bonus: Book by 31 Oct '19 to receive up to 30% off the accommodation cost between 1 Jun-20 Dec '19 and 3 Jan-20 Dec '20. 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Booking Bonus: Book by 12 Aug '19 to receive up to 25% off the accommodation cost between 21 Jun–20 Dec '19.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

Hyatt Ziva guests can choose from 8 distinctly different restaurants and 5 bars. Fine dining options at à la carté and gourmet buffet restaurants at Hyatt Ziva include: Choicez (buffet/breakfast, lunch and dinner), Calypzo (Caribbean cuisine), Brazil (serving Brazilian flavours as the name suggests, open for dinner), Barefoot Jerkz (Jerk shack), Fuzion (modern Asian cuisine, dinner only), Di Roza (Italian cuisine, dinner only), Bitez (serving fresh sandwiches and salads, open 10:00am-10:00pm), Horizons (open-air bar), Grindz (coffee bar), Fez (rooftop bar), Stirz (piano bar), Lagoonz (swim-up bar), Union Jack’z (English pub). 24-hour room service.

Regular evening entertainment including live performances, shows and music.

A relaxing swimming pool and an activities pool. 1 oversized hot tub. Zen Spa*. Fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and aerobics. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. Gift shop. Beauty salon*. Car rental*.

3 nights between 3 Jan-25 Dec '19 and 1-2 Jan '20.

5 nights between 26-31 Dec '19.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2904)
  • Very good (883)
  • Average (278)
  • Poor (106)
  • Terrible (91)
Image of the Tripadvisor rating Vacation for two families from different states

Jul 21, 2019 TexasandConnecticut

The employees at Hyatt Ziva Rose Hall are incredible and absolutely the most friendly! We have been to many resorts in different countries and they certainly go above and beyond on customer service. They really help make a vacation spectacular. Thank you to Gloria Spence, our man Horace, Lajwayne, Damian and Kelly Ann! We loved the resort! … Read more
The employees at Hyatt Ziva Rose Hall are incredible and absolutely the most friendly! We have been to many resorts in different countries and they certainly go above and beyond on customer service. They really help make a vacation spectacular. Thank you to Gloria Spence, our man Horace, Lajwayne, Damian and Kelly Ann! We loved the resort! Clean & beautiful beaches. We loved the Beach BBQ night & reggae band! Food, drinks and entertainment were great! Thank you for making this vacation for our two families so special!!! Read less
Image of the Tripadvisor rating amazing family trip

Jul 21, 2019 VedaT19

We spent a wonderful week in Montego Bay, staying at Hyatt Ziva with my little girls and my wife, the very attentive and helpful staff, the spectacular pool with different show every night, buffet food tasted recycled, Italian restaurant and brazil Steakhouse incredible food, Bitez my children enchanted with sweets and desserts; thanks to the chef… Read more
We spent a wonderful week in Montego Bay, staying at Hyatt Ziva with my little girls and my wife, the very attentive and helpful staff, the spectacular pool with different show every night, buffet food tasted recycled, Italian restaurant and brazil Steakhouse incredible food, Bitez my children enchanted with sweets and desserts; thanks to the chef gabriele for the special attention for us, and to Jullie for taking care of our children so well, we will be back for next 4th of july. Read less
Image of the Tripadvisor rating Really lovely resort but there were some hiccups

Jul 21, 2019 bchild10

Myself and hubby had a great time at the resort and I will like to start with everything we liked. Good The service is A1 everyone greets us with a smile as they touch their heart. When we did have complaints regarding the room (which I will get to later) they were prompt and always call to check if the service was satisfactory. The Jerk Hut had… Read more
Myself and hubby had a great time at the resort and I will like to start with everything we liked. Good The service is A1 everyone greets us with a smile as they touch their heart. When we did have complaints regarding the room (which I will get to later) they were prompt and always call to check if the service was satisfactory. The Jerk Hut had the best food IMO. I ate jerk chicken and rice and peas for lunch everyday. My hubby love the jerk pork. The beach and pool is great. They have top shelf alcohol. Okay The rest of the food was solid but nothing spectacular. The Brazilian steakhouse and the stir fry was not my favorite, the Italian restaurant and Calpyzo was pretty good. My favorite was the Asian al la carte. Bad The second day we had air conditioner problems we later found out we could ask for a fan. we also had toilet problems requiring at call maintenance twice. I'm not a fan of soft pillows I prefer them firm. Then my husband comforter weren't clean. Even with all the complaints I still like the resort and would recommend it purely on the great customer service. Read less
Image of the Tripadvisor rating Jamaica vacation

Jul 20, 2019 michaelwillie68 Brooklyn, New York

The resort was beautiful, the staff was very friendly and accommodating in every way. The restaurants were very good and had a lot of selections. The rooms were clean and the pool and grounds were pristine!
Image of the Tripadvisor rating Super Irie Experience Here

Jul 19, 2019 jrandsan

I can't emphasize enough about how perfect our experience was vacationing here was. Because I have dietary restrictions, the restaurants were very accommodating of that. Food was amazing, entertainment was great, and the weather was great. Thank you so much for making a lifetime memory for me and my wife. Irie!!