Hyatt Ziva Rose Hall

Montego Bay, Jamaica

The hotel

Following a multi-million dollar renovation, the All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, Brazil the next and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, satellite TV, telephone, WiFi access, mini-bar, tea/coffee maker, safe, hairdryer and iron and board. Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years)..

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Club Level Rooms are located on the 5th floor of the main building, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Presidential Suite with separate living room, bathroom with whirlpool tub for two, dressing room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). 

Hyatt Ziva guests can choose from 8 distinctly different restaurants and 5 bars. Fine dining options at à la carté and gourmet buffet restaurants at Hyatt Ziva include: Choicez (buffet/breakfast, lunch and dinner), Calypzo (Caribbean cuisine), Brazil (serving Brazilian flavours as the name suggests, open for dinner), Barefoot Jerkz (Jerk shack), Fuzion (modern Asian cuisine, dinner only), Di Roza (Italian cuisine, dinner only), Bitez (serving fresh sandwiches and salads, open 10:00am-10:00pm), Horizons (open-air bar), Grindz (coffee bar), Fez (rooftop bar), Stirz (piano bar), Lagoonz (swim-up bar), Union Jack’z (English pub). 24-hour room service.

Regular evening entertainment including live performances, shows and music.

A relaxing swimming pool and an activities pool. 1 oversized hot tub. Zen Spa*. Fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and aerobics. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. Gift shop. Beauty salon*. Car rental*.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3573)
  • Very good (1011)
  • Average (317)
  • Poor (131)
  • Terrible (105)
Image of the Tripadvisor rating Birthday Getaway

Jan 26, 2022 funnyfacejnm921 Bel Air, Maryland

Our recent stay at the Hyatt Ziva Jan 20 thru 24 was exceptional. Every staff member was so very welcoming, warm, kind and super attentive. The room ( ocean view suite) was updated, clean, and the mini fridge always stocked. Every meal we ate was delicious. The property was beautiful, clean and well groomed. We will be back!
Image of the Tripadvisor rating Great Week in Paradise

Jan 26, 2022 122wendyp Bardonia, New York

What a wonderful week. We were there to celebrate my husbands 60th birthday and our vow renewal. We traveled with 3 adult "kids". We reserved on the Ziva side because we originally were going to travel with our grandson (things change quickly during covid). The property is beautiful and you can see from the amount of staff on site that they… Read more
What a wonderful week. We were there to celebrate my husbands 60th birthday and our vow renewal. We traveled with 3 adult "kids". We reserved on the Ziva side because we originally were going to travel with our grandson (things change quickly during covid). The property is beautiful and you can see from the amount of staff on site that they work very hard to keep it clean and maintained. Every morning the beach was raked and spotless. We rented two butler suites ocean front. They were beautiful. The butler staff was a game changer. Worren, Shereene and Toni Ann went above and beyond to make sure we had everything we needed/wanted. They visited us at dinner every evening to make sure that we were all set and having a good time. They reserved our chairs at the beach every day and made our dinner reservations for us. Whats app is the way you connect with them every day and each morning it was a pleasure to receive their text with the food options and entertainment for the day. They were always quick to respond and always had a smile when we saw them. The rooms were clean and the housekeeping staff did a good job. Always enough toiletries and towels. The spa staff was lovely and the massages were wonderful and relaxing. A big thank you to the wedding staff. They were truly wrap around. Even though we had a small ceremony in the scheme of weddings, Natresha, her assistant and Stephen treated us like every other wedding party. The cake was delicious and it was a fun celebration of 34 years of marriage! Our kids gifted us with a private dinner on the beach and our server Anthony was wonderful. The meal was great and they made it very romantic. We were surprised at the quality and variety of food. We have been to other all inclusive properties and we always expect "just ok" food. This was above and beyond. We enjoyed the italian restaurant, the asian restaurant, the french restaurant and Urban Heat on the Zilara side. We ate lunch at Calypso - thank you to Rayon for always making that a fun time. We also ate at the jerk chicken shack which was really good. I would be remiss if I did not mention some of the great staff at the pool and beach that made all the difference. Its a hard job and they were always happy to help in any way and we never had to wait very long for a drink. So shout out to Rodney, Kenroy, Stacey Ann and Taneshia at the pool and beach bar. The entertainment was fun and the band and steel drum group was a highlight. Plenty of covid protocols in place. Hand sanitizing before entering any restaurants, chairs and tables being sanitized and the staff all masked. Guests are required to mask while moving around the resort and when entering the restaurants and stores and in the halls and elevators. The majority of the guests were respectful of the rules which was nice. The testing for the trip home was quick and easy. Results came to us via email in about an hour. It was nice to finally travel again even though we initially were pretty nervous. All in all they made us feel safe and comfortable. Great place and we will be back. The people made it extra special Read less
Image of the Tripadvisor rating Fabulous Resort and Staff

Jan 26, 2022 Sightseer222638 Saint Louis, Missouri

The resort has everything to offer to everyone. Plenty of activities for families with children, singles, and adult couples as well. The food is plentiful and delicious. The most impressive aspect is the friendliness and full-service nature of all the staff!
Image of the Tripadvisor rating My daughters 18th birthday

Jan 25, 2022 barbies235

Everyone there was so nice! There was always something to do, very clean and the staff are one of a kind! The bartenders were amazing, the room service was amazing, the dj and the performers were amazing the dancers were amazing! The view was breathtaking I highly recommend this place.
Image of the Tripadvisor rating Great stay, Cyril and Ardian

Jan 25, 2022 jxmespearce

Had a great 12 day stay at this resort, the crew members were outstanding with Cyril and Ardian especially making the trip a lot better. Food is great, the shows are very good and will definitely be returning.