Hyatt Ziva Rose Hall

Montego Bay, Jamaica

The hotel

Following a multi-million dollar renovation, the All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, Brazil the next and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Volley Ball

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, satellite TV, telephone, WiFi access, mini-bar, tea/coffee maker, safe, hairdryer and iron and board. Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Club Level Rooms are located on the 5th floor of the main building, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Presidential Suite with separate living room, bathroom with whirlpool tub for two, dressing room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). These rooms include Club Benefits and access to the Club Lounge.

Hyatt Ziva guests can choose from 8 distinctly different restaurants and 5 bars. Fine dining options at à la carté and gourmet buffet restaurants at Hyatt Ziva include: Choicez (buffet/breakfast, lunch and dinner), Calypzo (Caribbean cuisine), Brazil (serving Brazilian flavours as the name suggests, open for dinner), Barefoot Jerkz (Jerk shack), Fuzion (modern Asian cuisine, dinner only), Di Roza (Italian cuisine, dinner only), Bitez (serving fresh sandwiches and salads, open 10:00am-10:00pm), Horizons (open-air bar), Grindz (coffee bar), Fez (rooftop bar), Stirz (piano bar), Lagoonz (swim-up bar), Union Jack’z (English pub). 24-hour room service.

Regular evening entertainment including live performances, shows and music.

A relaxing swimming pool and an activities pool. 1 oversized hot tub. Zen Spa*. Fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and aerobics. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. Gift shop. Beauty salon*. Car rental*.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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Traveller rating

  • Excellent (3144)
  • Very good (951)
  • Average (303)
  • Poor (114)
  • Terrible (99)
Image of the Tripadvisor rating Didn't think it could have been better!

Mar 21, 2020 Kevin A

Faultless. Absolutely faultless. We had a group of 9 family members (7 adults and 2 kids) for a weeklong vacation. Everything was perfect. From the second that the doors opened, everything was taken care of. The staff should be commended for their hard work... everything was excpetional. Thank you for making our family vacation perfect.
Image of the Tripadvisor rating Love the special attention from the resort team members.

Mar 18, 2020 vsuarezsr Bayonne, France

The staff made sure to accommodate us during my wife's birthday with a wonderful bottle of champagne. They wrote a wonderful greeting card and always stocked our mini fridge with Red Strip beer, a Jamaican product.
Image of the Tripadvisor rating Suprisingly wonderful

Mar 17, 2020 ATLG33 Atlanta, Georgia

My wife, 3 yr old and I spent 4 nights at the Ziva and loved it! SImple, beautiful, great staff, efficient amenties, and more. We chilled, ate, drank, swam, and above all, loved our butler. If you can afford the butler suite it is worth every penny. The room - huge. The butler's - AMAZING!!!!!!!!! We will be back soon. Simple and fun - just… Read more
My wife, 3 yr old and I spent 4 nights at the Ziva and loved it! SImple, beautiful, great staff, efficient amenties, and more. We chilled, ate, drank, swam, and above all, loved our butler. If you can afford the butler suite it is worth every penny. The room - huge. The butler's - AMAZING!!!!!!!!! We will be back soon. Simple and fun - just what we needed! Read less
Image of the Tripadvisor rating Visit with my son

Mar 15, 2020 Shindle Toronto, Canada

Stayed at the Hyatt Ziva Rose Hall this past week. Overall, the hotel is beautiful, the food was great, and the Club King room we had had a great view. Staff were nice for the most part and the facility is beautiful. The cons I’d say were the restaurant rotation of closures. On Friday two restaurants were closed forcing us to eat twice at one… Read more
Stayed at the Hyatt Ziva Rose Hall this past week. Overall, the hotel is beautiful, the food was great, and the Club King room we had had a great view. Staff were nice for the most part and the facility is beautiful. The cons I’d say were the restaurant rotation of closures. On Friday two restaurants were closed forcing us to eat twice at one restaurant when we were only there for 4 days. The Kidz Club was great, but a little hard to connect with them. Both days we had to search for them because there isn’t always someone in the actual club. They were otherwise lovely but it was a bit of a hassle. Lastly, we stayed in the Club King but it didn’t really feel like preferred service other than the check in, but it actually took longer because there was no line at front desk. I asked 3 or 4 times for rum for mini bar instead of vodka which never came. And I only used the club lounge to get rum because of this. And bananas for my 4 yr old son. Everyone was lovely though and again, it was beautiful and the food we did have was good, especially the jerk hut! Overall it was great but not necessarily a place I’ll go to over and over. Read less
Image of the Tripadvisor rating My First Trip to Jamaica

Mar 11, 2020 MontieC75 Pittsburgh, Pennsylvania

This was my first trip to Jamaica and definitely a memorable one. All of the staff were very welcoming, caring, and kind. My room was on the Club Level and the Staff were also very welcoming and kind, and made me feel right at home! Oh, and they were funny too with great conversation! If I had to complain about anything, it would be my door was… Read more
This was my first trip to Jamaica and definitely a memorable one. All of the staff were very welcoming, caring, and kind. My room was on the Club Level and the Staff were also very welcoming and kind, and made me feel right at home! Oh, and they were funny too with great conversation! If I had to complain about anything, it would be my door was closing hard room 2508. Other than that.....I ABSOLUTELY POSITIVELY HAVE NO COMPLAINTS!!! My experience was amazing from the food and drinks to the DJ at the wedding reception on Friday March 6, 2020. If he was in the Pittsburgh area, I would definitely hire him for different events! Thank you guys for that you do!!! Lamont Chatman Satisfied Guest Read less