Hyatt Ziva Rose Hall

Montego Bay, Jamaica

The hotel

Following a multi-million dollar renovation, the All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, Brazil the next and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, satellite TV, telephone, WiFi access, mini-bar, tea/coffee maker, safe, hairdryer and iron and board. Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years)..

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Club Level Rooms are located on the 5th floor of the main building, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Presidential Suite with separate living room, bathroom with whirlpool tub for two, dressing room and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years). 

Hyatt Ziva guests can choose from 8 distinctly different restaurants and 5 bars. Fine dining options at à la carté and gourmet buffet restaurants at Hyatt Ziva include: Choicez (buffet/breakfast, lunch and dinner), Calypzo (Caribbean cuisine), Brazil (serving Brazilian flavours as the name suggests, open for dinner), Barefoot Jerkz (Jerk shack), Fuzion (modern Asian cuisine, dinner only), Di Roza (Italian cuisine, dinner only), Bitez (serving fresh sandwiches and salads, open 10:00am-10:00pm), Horizons (open-air bar), Grindz (coffee bar), Fez (rooftop bar), Stirz (piano bar), Lagoonz (swim-up bar), Union Jack’z (English pub). 24-hour room service.

Regular evening entertainment including live performances, shows and music.

A relaxing swimming pool and an activities pool. 1 oversized hot tub. Zen Spa*. Fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and aerobics. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. Gift shop. Beauty salon*. Car rental*.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3470)
  • Very good (993)
  • Average (313)
  • Poor (125)
  • Terrible (102)
Image of the Tripadvisor rating Best vacay ever!

Oct 15, 2021 AlexaR28 Fort Worth, Texas

Fantastic trip!! The staff is what makes this place so great! We enjoyed the evening entertainment, drinks, food, room, pools, and the beach! We loved the beach on the Ziva side- crystal clear water and was great for kids. So calm and clean! We cannot wait to go back next year. Shout out to our fantastic butlers Nicky and Jodi- you are both… Read more
Fantastic trip!! The staff is what makes this place so great! We enjoyed the evening entertainment, drinks, food, room, pools, and the beach! We loved the beach on the Ziva side- crystal clear water and was great for kids. So calm and clean! We cannot wait to go back next year. Shout out to our fantastic butlers Nicky and Jodi- you are both angels and we miss you already! Stacy Ann (beach service with a smile), Codjea (bartender extraordinaire), Lenois, and Avian are awesome! Best service and the sweetest people. Thank you, Toni-Lee for awesome communication and you have an amazing staff! The unexpected room upgrade was so appreciated too. We will never forget our first trip to Hyatt Ziva and plan on making it an annual trip. We also really appreciated the Covid protocols in place. We felt so safe and cared for. Thank you for everything! We miss you all already! Read less
Image of the Tripadvisor rating Loved this hotel!

Oct 14, 2021 ledonnap1118

We traveled here for a much needed vacation! All of the staff were so nice and accommodating. We especially loved the activity coordinates…Kimberly, Michael aka Beyoncé, and Travis! The swim up bartenders were the best! Avian and Louis have the best personality and makes the best drinks. Highly recommend this place whether traveling with a… Read more
We traveled here for a much needed vacation! All of the staff were so nice and accommodating. We especially loved the activity coordinates…Kimberly, Michael aka Beyoncé, and Travis! The swim up bartenders were the best! Avian and Louis have the best personality and makes the best drinks. Highly recommend this place whether traveling with a family or as adults only. Read less
Image of the Tripadvisor rating Best Vacay to Date

Oct 14, 2021 Tawanna M Brooklyn, New York

The resort was simply beautiful. The staff was the great. The food was great. I have no complaints about my visit. Jahmarley at the buffet was amazing. Cadian my server for my romantic beach dinner was great as well. Best vacation to date. Amazing
Image of the Tripadvisor rating Expected more

Oct 12, 2021 Vacationer701774

Some of the staff were not very helpful. Dining alternated and it was not clear when what would be open, accommodations for the Ziva side was not as advertised. The hotel was beautiful but the customer service was lacking.
Image of the Tripadvisor rating Awesome trip!!

Oct 11, 2021 Exploration621349

I can’t say enough what an awesome my group friends and I had. The hotel was just awesome. Beds were so comfortable. Always clean and the staff was so attentive. Met some awesome people like Lenny, Rodney and Don Julio from the swim up bar. Would definitely stay here again. The food was awesome everywhere especially the buffet. They put their foot… Read more
I can’t say enough what an awesome my group friends and I had. The hotel was just awesome. Beds were so comfortable. Always clean and the staff was so attentive. Met some awesome people like Lenny, Rodney and Don Julio from the swim up bar. Would definitely stay here again. The food was awesome everywhere especially the buffet. They put their foot in their meals, everything was so good all the time. Read less