Jewel Grande Montego Bay

Montego Bay, Jamaica

Virgin rating

The hotel

If you're looking for a tranquil slice of Jamaican paradise within an idyllic private cove, the Jewel Grande is for you - the ultimate in luxurious comfort. Sparkling pools and calm shores await you, complete with thoughtful concierge service to ensure full relaxation and ease. Plus, eight all inclusive restaurants (as well as a variety of cafes and bars) are sure to keep mouths watering and cravings satisfied. The whole family is catered for here, with kids clubs and teen lounges that are perfectly equipped to entertain, non-motorised water sports, and a tempting world-class spa. Montego Bay’s best amenities and attractions are also all within easy reach – that’s if you can bring yourself to leave this stunning resort.

Amenities

  • Kids Club
  • Teen Club
  • Anniversary and special occasions
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool

Where is it

This hotel has a prime beachfront location, within its own private cove in Montego Bay. Transfer time from Sangster International Airport: 15 minutes.

Hotel information

217 apartment-style suites, all of which include a private balcony with ocean views, air-conditioning, WiFi, coffee maker, mini-bar (restocked daily with water, soda, juices and beer), luxury bath products, flat-screen TV, Bluetooth speaker, iron and ironing board, and safe. 

Oceanfront Junior suites have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All inclusive of: unlimited access to all restaurants, eateries and bars, including unlimited premium spirits, popular beers and wines, plus complimentary 24-hour room service (hours and days of operation may vary). All activities and entertainment unless otherwise stated. 

Oceanfront Premium Junior Suites are situated on upper-levels, with a large sitting area and 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

One Bedroom Romance Ocean View Suites have a separate living and dining area, fully equipped kitchen, en-suite washer/dryer and an open tub in the bedroom. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 2 adults. 

One Bedroom Resort View Suites include an expansive balcony, elegant decor, separate sitting area with sleeper sofa, and a spacious bedroom with 1 king-size bed, sleeping maximum 3 adults. 

One Bedroom Oceanfront Suites feature a separate living and dining area with sofa bed, fully equipped kitchen, en-suite washer/dryer, and direct sweeping views of the Caribbean Sea from the balcony. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 3 adults. 

One Bedroom Grande Luxe Oceanfront suites are spacious and luxurious, and are the largest one-bedroom suites, with a separate living and dining area with a twin pull out sofa bed, fully-equipped kitchen, en-suite washer/dryer, and panoramic views of the Caribbean Sea from a prime oceanfront location. The master bedroom features 1 king-size bed, sleeping maximum 4 adults. 

Two Bedroom Resort View Butler Suites provide extra space, with 2 bedrooms and 2 and a half bathrooms, separating living and dining area with sofa bed, fully-equipped kitchen, and balcony with views of the resort. Butler service is included. The master bedroom features 1 king-size bed and the second bedroom has 1 queen-size bed, sleeping maximum 5 adults.

Two Bedroom Oceanview Butler Suites are as above, with views of the Caribbean sea from the balcony. 

Two Bedroom Oceanfront Butler Suites are as above, with prime oceanfront location and views. 

Three Bedroom Oceanfront Butler Suites are lavishly appointed, with terraces overlooking the Caribbean Sea. Butlers can cater to your needs from the fully equipped kitchen, which has an en suite washer/dryer, and the living room features a sofa bed. The master suite features 1 king-size bed, and there is 1 queen-size bed each in bedrooms 2 and 3, sleeping maximum 7 adults. 

Three Bedroom Penthouse Butler Suites feature luxury linens, fine kitchen appliances and dramatic ocean views from the top floor. There is a fully equipped kitchen, with butler service available. Each bedroom has a full bath, and there is a half bath in the parlour for guests. The master bedroom features 1 king-sized bed, and there is 1 queen-size bed each in bedrooms 2 and 3, plus a sofa bed in the living area, sleeping maximum 7 adults. 

The Three Bedroom Grand Luxe Penthouse Suite is an extra spacious penthouse suite, offering ultimate luxury with pristine views of the Caribbean Sea, which can be enjoyed from the private wraparound balcony, complete with hot tub. Three elegant bathrooms with granite countertops and premier bath products, fully-equipped kitchen with Butler service available. The master bedroom features 1 king-size bed, with 1 queen-size bed in both bedrooms 2 and 3, and a sofa bed in the living area, sleeping maximum 7 adults.  

8 restaurants; Jam-Mex Restaurant (authentic Jamaican and Mexican cuisine, open for dinner), Crickets Grill (casual eatery serving Jamaican cuisine, open for lunch), Orchids (gourmet buffet, open for breakfast, lunch and dinner), Moonstone Restaurant (Italian cuisine, open for dinner), The Fiery Pelican Outdoor Grill (casual eatery, serves burgers, Jamaican patties, nachos, and other snacks and drinks during the day), Le Bouchon (steakhouse, open for dinner), Pierside Restaurant (authentic Asian fusion and Teppanyaki style dining, open for dinner), Waves (international cuisine, open for dinner). 3 bars; The Lobby Bar (popular beers, fine wines, cocktails, alongside tapas and small plates), Morgans Bar (extensive wine, spirits, and cocktails), Rum Runner Bar (swim-up bar). 3 cafes; Ortanique (cafe and juice bar), Silver Cage (fit food, smart coffee, raw juice), The Sugar Cane Coffee and Ice-Cream (gourmet coffee, decadent ice-cream, pastries). 

Daily and nightly entertainment.

Beach and pool concierge service. Two outdoor pools and whirlpools. Grande full-service spa* with 14 treatment rooms, Himalayan salt lounge, fitness centre, steam and spa. Fitness centre, featuring LifeFitness® equipment (including treadmills, ellipticals and free weights). Private trainers available*. Yoga and fitness classes*. Private beachfront cabanas*. Non-motorised water sports including kayaking, stand up paddle boarding, sailing, and windsurfing. Kids club and teen lounge, with fun age-specific activities. Golf nearby*.

Complimentary resort-wide WiFi. Beach and pool concierge service. 24-hour room service. Butler service for guests in two-bedroom and above suites. Gift shop. 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1836)
  • Very good (343)
  • Average (125)
  • Poor (25)
  • Terrible (47)
Image of the Tripadvisor rating Relaxation

Apr 17, 2024 Kayla M

My husband and I enjoyed our stay at the Jewel Grande Montego Bay Resort & Spa. The room was very spacious, clean, and we had a very relaxing stay. Food was great and plentiful. To top it off, the staff was amazing. I loved the customer service I received from a waiter named Tackeshia along with others. My drinks from the bar were very tasteful.… Read more
My husband and I enjoyed our stay at the Jewel Grande Montego Bay Resort & Spa. The room was very spacious, clean, and we had a very relaxing stay. Food was great and plentiful. To top it off, the staff was amazing. I loved the customer service I received from a waiter named Tackeshia along with others. My drinks from the bar were very tasteful. We will be coming back again. Read less
Image of the Tripadvisor rating Exceeded Our Expectations!

Apr 16, 2024 rchasekelly Lebanon, New Hampshire

My husband, two teenage children, and I spent 7 nights at the Jewel Grande on April break. We stayed in a 3-bedroom oceanfront suite. The suite was great - it had 3 1/2 bathrooms and faced directly onto the ocean. The balcony was enormous and the living space inside was pleasant. There was a coffee maker and our fridge was stocked daily. We… Read more
My husband, two teenage children, and I spent 7 nights at the Jewel Grande on April break. We stayed in a 3-bedroom oceanfront suite. The suite was great - it had 3 1/2 bathrooms and faced directly onto the ocean. The balcony was enormous and the living space inside was pleasant. There was a coffee maker and our fridge was stocked daily. We had butler service with Lennox and Garcon - both were great and helped us with anything we needed throughout our stay. The resort was the perfect size. There wasn't a ton for teenagers to do in general. However, we had a blast riding on the Hobie Cat with CT and playing volleyball with Jermain. They both went above and beyond to make our kids' stay enjoyable. The beach was nice, albeit small and definitely shallow, but pleasantly warm. We actually enjoyed the cooler temperature of the pool after the long hot days by the ocean. The highlight for us was the FOOD. We have been to a lot of AI resorts over the years with mixed food experiences. The food at JG far exceeded our expectations, especially at the buffet for breakfast and lunch. They provided a nice selection of choices for breakfast and rotating lunch specials cooked to order each day. We also went to each of the a la carte restaurants. Our favorite was Waves. Our server, Tadeesha, was phenomenal. The filet and the drunken chicken were our favorite dishes there. The variety of a la cartes were great and the food was consistently good at each. The only thing we struggled a bit with was the temperature in the Pier Side (Asian) restaurant. It was unpleasantly warm near the hibachi tables. This is the first resort that made us want to come back again soon. We appreciated how pleasant the staff was all around as well. We did tip, but didn't see a lot of people doing so. One point to note is that my parents went with us and my mother has mobility issues, so she struggled with the amount of stairs. Otherwise, our stay was lovely and we cannot wait to return! Read less
Image of the Tripadvisor rating Quiet and classy

Apr 14, 2024 roadgirl Longueuil, Canada

This was my second time at the Jewel Grande Montego Bay. It is hard to list all the things that I enjoyed about this resort. The staff is amazing and always willing to assist you to make sure that you have a pleasant experience. The musical events are over by 9 pm so you can get a quiet sleep. The resort is the perfect size, not overcrowded.… Read more
This was my second time at the Jewel Grande Montego Bay. It is hard to list all the things that I enjoyed about this resort. The staff is amazing and always willing to assist you to make sure that you have a pleasant experience. The musical events are over by 9 pm so you can get a quiet sleep. The resort is the perfect size, not overcrowded. Kevin, the fitness manager is kind and very experienced. The yoga classes offered by the visiting instructor are top notch and the classes were always packed. The food is amazing and the beach is wonderful. I cannot say enough about this resort. My family and I will be back again next year. Read less
Image of the Tripadvisor rating Ladies and Gentlemen.........THE JEWEL GRANDE

Apr 13, 2024 Deonna R

Welcome to the Jewel Grande!!! This is my home away from home for sure. I had the pleasure of staying here in February 16-23, 2023 during my very first trip to Jamaica. I enjoyed my stay so much that I came back for another visit for my Birthday September 3-7. My third visit was just last week April 4-9, and I didn't want to come back home. Well,… Read more
Welcome to the Jewel Grande!!! This is my home away from home for sure. I had the pleasure of staying here in February 16-23, 2023 during my very first trip to Jamaica. I enjoyed my stay so much that I came back for another visit for my Birthday September 3-7. My third visit was just last week April 4-9, and I didn't want to come back home. Well, I never do. The landscape, the food, the entertainment, the room and most importantly, THE SERVICE. Everything superb as always. This place is family friendly with plenty of things for the kids to do so the parents can relax and enjoy cocktails by the pool. This place is for everybody!!! YOU WILL HAVE A GOOD TIME!!!! YOU WIL SEE BEAUTIFUL VIEWS!!! YOU WILL ENJOY DELICIOUS FOOD!!!! My only drawback with this place is similar to another review and that is the depth of the ocean. This is also a plus for people who enjoy the water but can't really swim. The added sense of safety with the design of the ocean pool makes the waves more controlled for a more pleasurable swim. I LOVE THIS PLACE!!! ITS THE ONLY PLACE I STAY WHENEVER I VISIT JAMAICA!!!! I'm looking forward to going back this fall. Read less
Image of the Tripadvisor rating Look No further!

Apr 12, 2024 W7125HTcraigb

I spent three days at the JG in February and I loved it so much I booked another week from April 3 - 10. After being to dozens of resorts on several Caribbean Islands, I finally found the one that ticks all my boxes. The service was over the top across the board. They really do go over and above to see that you are happy. A few things that really… Read more
I spent three days at the JG in February and I loved it so much I booked another week from April 3 - 10. After being to dozens of resorts on several Caribbean Islands, I finally found the one that ticks all my boxes. The service was over the top across the board. They really do go over and above to see that you are happy. A few things that really impressed was the fact that they do not require a dress code for their "A la carte" other than what you would expect to wear at any restaurant and you DO NOT have to stand in a line-up hoping to get reservations because reservations are available, but not required. So I ate at an "A la carte" 5 out of 7 nights without a reservation. In terms of the resort in general, it is spotless clean, the grounds are meticulously groomed and the food is excellent (be sure to try each A la carte at least once!). Another box that was ticked is the fact that there are plenty of beach chairs so you don't have to go out early in the am to spread your towels around. The only slight negative is that the beach is not deep so you will only get up past your waist, but that's not a reason for me not to go back. The entertainment is really top notch. We stayed in an Oceanview Junior suite in building C and it was prefect. Check this place out for yourself! Read less