Jewel Grande Montego Bay

Montego Bay, Jamaica

Virgin rating

The hotel

If you're looking for a tranquil slice of Jamaican paradise within an idyllic private cove, the Jewel Grande is for you - the ultimate in luxurious comfort. Sparkling pools and calm shores await you, complete with thoughtful concierge service to ensure full relaxation and ease. Plus, eight all inclusive restaurants (as well as a variety of cafes and bars) are sure to keep mouths watering and cravings satisfied. The whole family is catered for here, with kids clubs and teen lounges that are perfectly equipped to entertain, non-motorised water sports, and a tempting world-class spa. Montego Bay’s best amenities and attractions are also all within easy reach – that’s if you can bring yourself to leave this stunning resort.

Amenities

  • Kids Club
  • Teen Club
  • Anniversary and special occasions
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool

Where is it

This hotel has a prime beachfront location, within its own private cove in Montego Bay. Transfer time from Sangster International Airport: 15 minutes.

Hotel information

217 apartment-style suites, all of which include a private balcony with ocean views, air-conditioning, WiFi, coffee maker, mini-bar (restocked daily with water, soda, juices and beer), luxury bath products, flat-screen TV, Bluetooth speaker, iron and ironing board, and safe. 

Oceanfront Junior suites have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All inclusive of: unlimited access to all restaurants, eateries and bars, including unlimited premium spirits, popular beers and wines, plus complimentary 24-hour room service (hours and days of operation may vary). All activities and entertainment unless otherwise stated. 

Oceanfront Premium Junior Suites are situated on upper-levels, with a large sitting area and 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

One Bedroom Romance Ocean View Suites have a separate living and dining area, fully equipped kitchen, en-suite washer/dryer and an open tub in the bedroom. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 2 adults. 

One Bedroom Resort View Suites include an expansive balcony, elegant decor, separate sitting area with sleeper sofa, and a spacious bedroom with 1 king-size bed, sleeping maximum 3 adults. 

One Bedroom Oceanfront Suites feature a separate living and dining area with sofa bed, fully equipped kitchen, en-suite washer/dryer, and direct sweeping views of the Caribbean Sea from the balcony. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 3 adults. 

One Bedroom Grande Luxe Oceanfront suites are spacious and luxurious, and are the largest one-bedroom suites, with a separate living and dining area with a twin pull out sofa bed, fully-equipped kitchen, en-suite washer/dryer, and panoramic views of the Caribbean Sea from a prime oceanfront location. The master bedroom features 1 king-size bed, sleeping maximum 4 adults. 

Two Bedroom Resort View Butler Suites provide extra space, with 2 bedrooms and 2 and a half bathrooms, separating living and dining area with sofa bed, fully-equipped kitchen, and balcony with views of the resort. Butler service is included. The master bedroom features 1 king-size bed and the second bedroom has 1 queen-size bed, sleeping maximum 5 adults.

Two Bedroom Oceanview Butler Suites are as above, with views of the Caribbean sea from the balcony. 

Two Bedroom Oceanfront Butler Suites are as above, with prime oceanfront location and views. 

Three Bedroom Oceanfront Butler Suites are lavishly appointed, with terraces overlooking the Caribbean Sea. Butlers can cater to your needs from the fully equipped kitchen, which has an en suite washer/dryer, and the living room features a sofa bed. The master suite features 1 king-size bed, and there is 1 queen-size bed each in bedrooms 2 and 3, sleeping maximum 7 adults. 

Three Bedroom Penthouse Butler Suites feature luxury linens, fine kitchen appliances and dramatic ocean views from the top floor. There is a fully equipped kitchen, with butler service available. Each bedroom has a full bath, and there is a half bath in the parlour for guests. The master bedroom features 1 king-sized bed, and there is 1 queen-size bed each in bedrooms 2 and 3, plus a sofa bed in the living area, sleeping maximum 7 adults. 

The Three Bedroom Grand Luxe Penthouse Suite is an extra spacious penthouse suite, offering ultimate luxury with pristine views of the Caribbean Sea, which can be enjoyed from the private wraparound balcony, complete with hot tub. Three elegant bathrooms with granite countertops and premier bath products, fully-equipped kitchen with Butler service available. The master bedroom features 1 king-size bed, with 1 queen-size bed in both bedrooms 2 and 3, and a sofa bed in the living area, sleeping maximum 7 adults.  

8 restaurants; Jam-Mex Restaurant (authentic Jamaican and Mexican cuisine, open for dinner), Crickets Grill (casual eatery serving Jamaican cuisine, open for lunch), Orchids (gourmet buffet, open for breakfast, lunch and dinner), Moonstone Restaurant (Italian cuisine, open for dinner), The Fiery Pelican Outdoor Grill (casual eatery, serves burgers, Jamaican patties, nachos, and other snacks and drinks during the day), Le Bouchon (steakhouse, open for dinner), Pierside Restaurant (authentic Asian fusion and Teppanyaki style dining, open for dinner), Waves (international cuisine, open for dinner). 3 bars; The Lobby Bar (popular beers, fine wines, cocktails, alongside tapas and small plates), Morgans Bar (extensive wine, spirits, and cocktails), Rum Runner Bar (swim-up bar). 3 cafes; Ortanique (cafe and juice bar), Silver Cage (fit food, smart coffee, raw juice), The Sugar Cane Coffee and Ice-Cream (gourmet coffee, decadent ice-cream, pastries). 

Daily and nightly entertainment.

Beach and pool concierge service. Two outdoor pools and whirlpools. Grande full-service spa* with 14 treatment rooms, Himalayan salt lounge, fitness centre, steam and spa. Fitness centre, featuring LifeFitness® equipment (including treadmills, ellipticals and free weights). Private trainers available*. Yoga and fitness classes*. Private beachfront cabanas*. Non-motorised water sports including kayaking, stand up paddle boarding, sailing, and windsurfing. Kids club and teen lounge, with fun age-specific activities. Golf nearby*.

Complimentary resort-wide WiFi. Beach and pool concierge service. 24-hour room service. Butler service for guests in two-bedroom and above suites. Gift shop. 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1863)
  • Very good (351)
  • Average (128)
  • Poor (32)
  • Terrible (59)
Image of the Tripadvisor rating Thanks for a great experience!

Sep 15, 2024 SmGoodys Chubbuck, Idaho

We stayed in a 2 bedroom ocean front butler suite. We stayed in building "A". It was a little worn down, but nothing that caused any kind of uncomfort. Our butlers were Shanika and Vinroy - THEY WERE INCREDIBLE! They were happy to help us in any way we needed and came and found us when we were on property to see how our day was and if anything was… Read more
We stayed in a 2 bedroom ocean front butler suite. We stayed in building "A". It was a little worn down, but nothing that caused any kind of uncomfort. Our butlers were Shanika and Vinroy - THEY WERE INCREDIBLE! They were happy to help us in any way we needed and came and found us when we were on property to see how our day was and if anything was needed. We had a great time on and off property. The two main bar tenders that we had at the swim up bar were Kerrol (Special K) and Kavoy! They were incredible and the most fun. They created cute friendships with our two sons, and made them feel important and special. It was a beautiful property and very friendly and helpful staff. If we go back to Montego Bay, we would definitely look into staying here again. The weather was perfect and so were the adventures! Read less
Image of the Tripadvisor rating Best experience ever

Sep 14, 2024 explore U

My name is Kenneth, I stayed at the jewel grand mobay , they have the best rooms and suits , food was great , but the spa is 10 out of 10 , they have the best staff ever they was hands on , from I step in , I was greeted with the best smile from Amanda and Jodi , they was with me every step , from the infused water to filling out my form , then… Read more
My name is Kenneth, I stayed at the jewel grand mobay , they have the best rooms and suits , food was great , but the spa is 10 out of 10 , they have the best staff ever they was hands on , from I step in , I was greeted with the best smile from Amanda and Jodi , they was with me every step , from the infused water to filling out my form , then the two spa attendants , Nicholas , Christal , then here come Akeem , he was of great help when I ask they spa questions, then for my massage , Natasha and Jesica , wow , my female friend came with me , and we both enjoy. This a 4 diamond spay , it’s a world class experience for me , I have been to so many spas , but this experience wows me , I will be back for sure , I love this proper on a whole , Read less
Image of the Tripadvisor rating A Negligent Resort

Sep 9, 2024 Carla M World

The resort was impacted by a hurricane on July 3, 2024. Our experience was far from satisfactory when we checked in at this resort. NO backup generator resulted in no power, lights, elevators, or water supply. This left us unable to charge our phones, make calls, or even keep in touch with family back in the States. The resort was NOT equipped for… Read more
The resort was impacted by a hurricane on July 3, 2024. Our experience was far from satisfactory when we checked in at this resort. NO backup generator resulted in no power, lights, elevators, or water supply. This left us unable to charge our phones, make calls, or even keep in touch with family back in the States. The resort was NOT equipped for emergencies, lacking essential supplies like flashlights, candles, lanterns, glow sticks, and emergency stairwell lighting. This posed a serious safety and health risk for many people at this resort. My family and I made several attempts to request assistance in finding alternative accommodations but received no response from management. We corporate office, and they assured me that they would reach out to the resort directly and have them respond within three days. Unfortunately, we have NOT received any communication from them. Our experience was far from acceptable, and we did not pay for a vacation we'll never forget in the worst way! I strongly advise you NOT to choose this resort for your vacation in the future. 😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤 Read less
Image of the Tripadvisor rating 1st Time in Jamaica

Sep 7, 2024 Karen R Birmingham, Alabama, Usa

I spent 5 beautiful days at Jewel Grande the beginning of Sept. Everything at the resort was great…..service, food, drinks, atmosphere! This is a very relaxing, family friendly property. I will definitely return to Jamaica and Jewel Grande.
Image of the Tripadvisor rating Jewel Grande Montego Bay, July experience

Sep 5, 2024 FlyingNug

Nice on paper and in pictures but definitely not worth the price. The customer service experience reallyimpacted the total trip. Rude and inadequate staff. Not easily accessible for those with physical limitations such as pregnant women and older adults. Surrounding resorts seem to be better equipped, try them instead! I wish we did.