Jewel Grande Montego Bay

Montego Bay, Jamaica

Virgin rating

The hotel

If you're looking for a tranquil slice of Jamaican paradise within an idyllic private cove, the Jewel Grande is for you - the ultimate in luxurious comfort. Sparkling pools and calm shores await you, complete with thoughtful concierge service to ensure full relaxation and ease. Plus, eight all inclusive restaurants (as well as a variety of cafes and bars) are sure to keep mouths watering and cravings satisfied. The whole family is catered for here, with kids clubs and teen lounges that are perfectly equipped to entertain, non-motorised water sports, and a tempting world-class spa. Montego Bay’s best amenities and attractions are also all within easy reach – that’s if you can bring yourself to leave this stunning resort.

Amenities

  • Kids Club
  • Teen Club
  • Anniversary and special occasions
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool

Where is it

This hotel has a prime beachfront location, within its own private cove in Montego Bay. Transfer time from Sangster International Airport: 15 minutes.

Hotel information

217 apartment-style suites, all of which include a private balcony with ocean views, air-conditioning, WiFi, coffee maker, mini-bar (restocked daily with water, soda, juices and beer), luxury bath products, flat-screen TV, Bluetooth speaker, iron and ironing board, and safe. 

Oceanfront Junior suites have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All inclusive of: unlimited access to all restaurants, eateries and bars, including unlimited premium spirits, popular beers and wines, plus complimentary 24-hour room service (hours and days of operation may vary). All activities and entertainment unless otherwise stated. 

Oceanfront Premium Junior Suites are situated on upper-levels, with a large sitting area and 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

One Bedroom Romance Ocean View Suites have a separate living and dining area, fully equipped kitchen, en-suite washer/dryer and an open tub in the bedroom. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 2 adults. 

One Bedroom Resort View Suites include an expansive balcony, elegant decor, separate sitting area with sleeper sofa, and a spacious bedroom with 1 king-size bed, sleeping maximum 3 adults. 

One Bedroom Oceanfront Suites feature a separate living and dining area with sofa bed, fully equipped kitchen, en-suite washer/dryer, and direct sweeping views of the Caribbean Sea from the balcony. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 3 adults. 

One Bedroom Grande Luxe Oceanfront suites are spacious and luxurious, and are the largest one-bedroom suites, with a separate living and dining area with a twin pull out sofa bed, fully-equipped kitchen, en-suite washer/dryer, and panoramic views of the Caribbean Sea from a prime oceanfront location. The master bedroom features 1 king-size bed, sleeping maximum 4 adults. 

Two Bedroom Resort View Butler Suites provide extra space, with 2 bedrooms and 2 and a half bathrooms, separating living and dining area with sofa bed, fully-equipped kitchen, and balcony with views of the resort. Butler service is included. The master bedroom features 1 king-size bed and the second bedroom has 1 queen-size bed, sleeping maximum 5 adults.

Two Bedroom Oceanview Butler Suites are as above, with views of the Caribbean sea from the balcony. 

Two Bedroom Oceanfront Butler Suites are as above, with prime oceanfront location and views. 

Three Bedroom Oceanfront Butler Suites are lavishly appointed, with terraces overlooking the Caribbean Sea. Butlers can cater to your needs from the fully equipped kitchen, which has an en suite washer/dryer, and the living room features a sofa bed. The master suite features 1 king-size bed, and there is 1 queen-size bed each in bedrooms 2 and 3, sleeping maximum 7 adults. 

Three Bedroom Penthouse Butler Suites feature luxury linens, fine kitchen appliances and dramatic ocean views from the top floor. There is a fully equipped kitchen, with butler service available. Each bedroom has a full bath, and there is a half bath in the parlour for guests. The master bedroom features 1 king-sized bed, and there is 1 queen-size bed each in bedrooms 2 and 3, plus a sofa bed in the living area, sleeping maximum 7 adults. 

The Three Bedroom Grand Luxe Penthouse Suite is an extra spacious penthouse suite, offering ultimate luxury with pristine views of the Caribbean Sea, which can be enjoyed from the private wraparound balcony, complete with hot tub. Three elegant bathrooms with granite countertops and premier bath products, fully-equipped kitchen with Butler service available. The master bedroom features 1 king-size bed, with 1 queen-size bed in both bedrooms 2 and 3, and a sofa bed in the living area, sleeping maximum 7 adults.  

8 restaurants; Jam-Mex Restaurant (authentic Jamaican and Mexican cuisine, open for dinner), Crickets Grill (casual eatery serving Jamaican cuisine, open for lunch), Orchids (gourmet buffet, open for breakfast, lunch and dinner), Moonstone Restaurant (Italian cuisine, open for dinner), The Fiery Pelican Outdoor Grill (casual eatery, serves burgers, Jamaican patties, nachos, and other snacks and drinks during the day), Le Bouchon (steakhouse, open for dinner), Pierside Restaurant (authentic Asian fusion and Teppanyaki style dining, open for dinner), Waves (international cuisine, open for dinner). 3 bars; The Lobby Bar (popular beers, fine wines, cocktails, alongside tapas and small plates), Morgans Bar (extensive wine, spirits, and cocktails), Rum Runner Bar (swim-up bar). 3 cafes; Ortanique (cafe and juice bar), Silver Cage (fit food, smart coffee, raw juice), The Sugar Cane Coffee and Ice-Cream (gourmet coffee, decadent ice-cream, pastries). 

Daily and nightly entertainment.

Beach and pool concierge service. Two outdoor pools and whirlpools. Grande full-service spa* with 14 treatment rooms, Himalayan salt lounge, fitness centre, steam and spa. Fitness centre, featuring LifeFitness® equipment (including treadmills, ellipticals and free weights). Private trainers available*. Yoga and fitness classes*. Private beachfront cabanas*. Non-motorised water sports including kayaking, stand up paddle boarding, sailing, and windsurfing. Kids club and teen lounge, with fun age-specific activities. Golf nearby*.

Complimentary resort-wide WiFi. Beach and pool concierge service. 24-hour room service. Butler service for guests in two-bedroom and above suites. Gift shop. 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1848)
  • Very good (346)
  • Average (126)
  • Poor (26)
  • Terrible (48)
Image of the Tripadvisor rating Extraordinary "Top Shelf" Ocean Front Resort in Jamaica

May 27, 2024 Vacation64894923624 Maryland

This is our second year on vacation at this beautiful ocean front resort in Jamaica. Let me start by saying that the grounds and lush landscape is like a garden of Eden, manicured to perfection and immaculately maintained. From the moments you arrive you are awestruck by the well-maintained buildings the ocean backdrop, and the hospitality of… Read more
This is our second year on vacation at this beautiful ocean front resort in Jamaica. Let me start by saying that the grounds and lush landscape is like a garden of Eden, manicured to perfection and immaculately maintained. From the moments you arrive you are awestruck by the well-maintained buildings the ocean backdrop, and the hospitality of the entire staff, reaching out to welcoming you, handing a wet towel and cocktail of your choice. The lobbies are beautifully decorated and fresh floral designs can be found everywhere. The accommodations are varied, much larger than traditional hotels in Jamaica, and are nicely appointed. Pick the accommodation that fits your desires The staff makes you feel right at home and are always waiting to serve, with a great big smile 😀 . The restaurants offer a variety of cuisine so there should be no complaints, from my perspective. In addition to the morning breakfast venue where you get omelets to order fresh fruit and juices, pancake, waffles, international dishes, and so much more, you get a mid-day interest buffet but that's not all. There are pool side grills a jerk chicken stand and if lazy, simply order 24 hour room service. Your refrigerator is always filled with alcoholic/non-alcoholic beverages. You have a microwave and most rooms have a kind and cook top; not that you need it. No. I am not get in paid for this review, this "well kept secret is an amazing deal for the view, accommodations, top shelf food and beverages. The entertainment is excellent and we fell in love with Suzy Q, Entertainment Director ❤️, last year when we were here. This year me and Morgan brought 6 other people with us and they too plan to be return guests. That says a lot. We have been coming to Jamaica for some 15 years staying at "all-inclusive adult premiums lux resorts but honestly, the quality and the caliber of the food here is outstanding. The view is the best. We love close access to the beach and pools, and restaurants and other amenities are not a long walk. Some other resorts are so stretched out that he seems like you walk a mile to get to a restaurant or coffee shop. By the way , the coffee shop is like a Starbucks. While you are here, treat yourself to the Grande Spa. I had a wonderful Jamaican coffee scrub and deep tissue massage. Can't wait until the next time. Shout to Ian Winters, Tia, general manager Mr V, bartenders Sanjey, Maxine, receptionist Moya, and so many more I can't recall names for right now. They are making us feel right at home. We have 2 days left of my 7 nights vacation so I will update this review when I get back to Maryland. I have traveled all over world stayed at only premier resorts, and this place is a keeper, at least for now. Best Regards 👌 Read less
Image of the Tripadvisor rating Get your moneys worth at another resort

May 27, 2024 Tulsi P Philadelphia, Pennsylvania

We rented the 3 BR villa with a pool and butler service. DO NOT waste your money on this “butler service.” We got check in texts daily from the butler to let them know if we needed anything. We had to call them multiple times a day for simple things like water and beer. I was very upset that we were giving limited water and felt like we were… Read more
We rented the 3 BR villa with a pool and butler service. DO NOT waste your money on this “butler service.” We got check in texts daily from the butler to let them know if we needed anything. We had to call them multiple times a day for simple things like water and beer. I was very upset that we were giving limited water and felt like we were begging for replacement. It also took over an hour for the butler to delivery it which defeats the purpose of having a butler service. We ended up walking to the pool bar to get our own water and beers. The villa also wasn’t cleaned daily with the trash can over flowing. We complained yet no improvement in the service besides apologizes, so no need for management to reply to this asking me to contact them! There is a kitchen but no pots/pans etc if you wanted to cook so not sure why there is a stove. Very limited cups/plates/utensils. The bars didn’t have a variety of alcohol selection and bars don’t open until 10a. We had friends in the c building and the elevator wasn’t working so they had to use the stairs or the service elevator! Overall I would not go back to this resort. I am well traveled so know what to expect and this was subpar! This vacation was supposed to be relaxing and it ended up being stressful constantly calling our butler to replace things in the fridge which should have been fully stocked. Spend your money where it’s worth it. Read less
Image of the Tripadvisor rating Truly memorable experience

May 26, 2024 Lisa M

We traveled with another couple. We have experienced all-inclusives in other locations and we all agreed Jewel Grande had the best food. And the staff are the warmest and kindest people ever. We felt so welcomed and just loved our interactions with each and everyone. Even the people tending grounds greeted us. We had rooms in A and B, and C tower… Read more
We traveled with another couple. We have experienced all-inclusives in other locations and we all agreed Jewel Grande had the best food. And the staff are the warmest and kindest people ever. We felt so welcomed and just loved our interactions with each and everyone. Even the people tending grounds greeted us. We had rooms in A and B, and C tower for one night due to flight change. We had absolutely no complaints. There were a few minor issues like wrist band not working and safe needed reset but someone addressed that promptly and we took it in stride. We truly loved our visit and all agreed we would love to come back. A few shout outs to Dwayne, ,Coralee, Ruby, Teresa, Dwight, Taneisha ( in Waves), Jason, the lobby bar staff to name a few. But we really hope that JG management will let all their staff know how much we appreciated them. We fell in love with Jamaica and they played a large part in that Read less
Image of the Tripadvisor rating Amazing location and incredible staff

May 25, 2024 Kali W

Jewel Grande made us fall in love with Jamaica. The staff were wonderful, the rooms were spacious and had amazing views. The ocean front was calm because the rock wall creates its own break from the choppy ocean. Kind of like being in a bay. Staff was amazing with my 2-year old. Seriously, we will be staying here again!
Image of the Tripadvisor rating Nasty hotel and worst customer service!!!

May 22, 2024 Paul V

The C tower was nasty and the people there wasn’t helpful. Minibar was empty, shower didn’t drain well, shelves were falling, A/C wasn’t working properly, room wasn’t clean. Food was alright. Nobody cares about you here.The worst hotel I ever stayed.