Jewel Grande Montego Bay

Montego Bay, Jamaica

Virgin rating

The hotel

A tranquil slice of Jamaican paradise within an idyllic private cove, the Jewel Grande is the ultimate in luxurious comfort. Sparkling pools and calm shores await you, complete with thoughtful concierge service to ensure complete relaxation and ease. 7 all-inclusive restaurants (plus a variety of cafes and bars) are sure to keep mouths watering and cravings satisfied. The whole family is catered for, with kids clubs and teen lounges that are perfectly equipped to entertain, as well as non-motorised water sports and a tempting world-class spa. Montego Bay’s best amenities and attractions are also all within easy reach – that’s if you can bring yourself to leave this stunning resort.

Amenities

  • Kids Club
  • Teen Club
  • Anniversary and special occasions
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool

Where is it

This hotel has a prime beachfront location, within its own private cove in Montego Bay. Transfer time from Sangster International Airport: 15 minutes.

Hotel information

All suites include: a private balcony with ocean views; plush beds with sumptuous linens; water, soda, juices and beer stocked; marble counters and natural wood accents; premium spa and bath products; high-speed WiFi; individual climate control; coffee maker, with coffee and tea; flat-screen TV; Bluetooth speaker; iron/ironing board; and washer/dryer.

Oceanfront Junior suites have 1 x king-size or 2 x double beds, sleeping maximum 4 adults.


All Inclusive

Unlimited access to all restaurants, eateries and bars, including unlimited premium spirits, popular beers and wines, plus complimentary 24-hour room service. Hours and days of operation may vary. You will also have access to the Kids Club and Teen Lounge, complimentary resort-wide WiFi, two outdoor pools and whirlpools, beach and pool concierge service, and the fitness centre including LifeFitness equipment such as treadmills, ellipticals and free weights.

Oceanfront Premium Junior Suites are situated on upper-levels, with a large sitting area and 1 x king-size or 2 x double beds, sleeping maximum 4 adults.


One Bedroom Romance Ocean View Suites have a separate living and dining area, fully equipped kitchen, en-suite washer/dryer and an open tub in the bedroom. The luxuriously appointed master bedroom features 1 x king-size bed, sleeping maximum 2 adults.

One Bedroom Resort View Suites include an expansive balcony, elegant decor, separate sitting area and a spacious bedroom, with 1 x king-size bed sleeping maximum 3 adults.

One Bedroom Oceanfront Suites feature a separate living and dining area with fully equipped kitchen, en-suite washer/dryer, and direct sweeping views of the Caribbean Sea from the balcony. The luxuriously appointed master bedroom features 1 x king-size bed, sleeping maximum 3 adults.

One Bedroom Grande Luxe Oceanfront suites are spacious and luxurious, and are the largest one-bedroom suites, with a separate living and dining area with fully-equipped kitchen, en-suite washer/dryer, and panoramic views of the Caribbean Sea from a prime oceanfront location. The master bedroom features 1 x king-size bed, with a twin pull-out sofa in the living area, sleeping maximum 4 adults.

Two Bedroom Resort View Butler Suites provide extra space, with 2 bedrooms and 2 and a half bathrooms, separating living and dining area with fully-equipped kitchen, and balcony with views of the resort. Butler service is included. 1 x king-size bed and 1 x double bed, sleeping maximum 5 adults.

Two Bedroom Oceanview Butler Suites are as above, with views of the Caribbean sea from the balcony.

Two Bedroom Oceanfront Butler Suites are as above, with prime oceanfront location and views.

Three Bedroom Oceanfront Butler Suites are lavishly appointed, with terraces overlooking the Caribbean Sea. Butlers can cater to your needs from the fully equipped kitchen. 1 master suite with 1 x king-size bed, and 1 x double bed in bedrooms 2 and 3 sleeping maximum 7 adults.

Three Bedroom Penthouse Butler Suites feature luxury linens, fine kitchen appliances and dramatic ocean views from the top floor. There is a fully equipped kitchen, with butler service available. Each bedroom has a full bath, and there is a half bath in the parlour for guests. 1 x king-size bed in the master bedroom, and 1 x queen-size bed in bedrooms 2 and 3, sleeping maximum 7 adults.

The Three Bedroom Grand Luxe Penthouse Suite is an extra spacious penthouse suite, offering ultimate luxury with pristine views of the Caribbean Sea, which can be enjoyed from the private wraparound balcony, complete with hot tub. Three elegant bathrooms with granite countertops and premier bath products, fully-equipped kitchen with Butler service available, and 1 x king-size bed in the master bedroom, with 1 x queen-size bed in both bedrooms 2 and 3, and a sofa bed in the living area, sleeping maximum 7 adults.  

7 restaurants; Crickets Grill (Jamaican cuisine), Orchids (gourmet buffet), Moonstone Restaurant (Italian cuisine), The Fiery Pelican Outdoor Grill (casual eatery, serves burgers, Jamaican patties, nachos, etc), Le Bouchon (steakhouse), Pierside Restaurant (authentic Asian fusion and Teppan style dining), Waves (international cuisine).

3 bars; The Lobby Bar (popular beers, fine wines, cocktails and small bites), Morgans Bar (extensive wine, spirits, and cocktails), Rum Runner Bar (swim-up bar offering spirits, wines, cocktails).

3 cafes; Ortanique (cafe and juice bar), Silver Cage (fit food, smart coffee, raw juice), The Sugar Cane Coffee & Ice-Cream (gourmet coffee, decadent ice-cream, pastries). 

Beach and pool concierge service. Two outdoor pools and whirlpools. Private beachfront cabanas*. Non-motorised water sports. Kids club and teen lounge, with fun age-specific activities. Grande full-service spa* with 14 treatment rooms, Himalayan salt lounge, fitness centre, steam and spa.

Complimentary resort-wide WiFi. Fitness centre, featuring LifeFitness® equipment (including treadmills, ellipticals and free weights). Private trainers available*. 24-hour room service. Butler service for guests in two-bedroom and above suites.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
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Traveller rating

  • Excellent (1604)
  • Very good (284)
  • Average (76)
  • Poor (10)
  • Terrible (29)
Image of the Tripadvisor rating I Can't Wait To Return!!!

Jul 1, 2022 MrsLJ09 Baltimore, Maryland

I came here to celebrate my best friend's, mom's birthday, and I ABSOLUTELY LOVED IT!!! The only downside was that I WANTED TO STAY LONGER. Seriously...I did not want to leave lol. From the time we checked in, until we left the service was superb. There we 4 people in my party and we had a 2 Bedroom Ocean View Butler Suite and it was SWEEEET!!!… Read more
I came here to celebrate my best friend's, mom's birthday, and I ABSOLUTELY LOVED IT!!! The only downside was that I WANTED TO STAY LONGER. Seriously...I did not want to leave lol. From the time we checked in, until we left the service was superb. There we 4 people in my party and we had a 2 Bedroom Ocean View Butler Suite and it was SWEEEET!!! We had amazing service from our two butlers Ronald and Shanika, but Shanika was PHENOMENAL!!! When she was on duty it seemed like she was everywhere we were lol, she was always there and always ready. You needed a ride? Shanika was there. Missed a small detail in putting on your swimsuit? No worries, Shanika jumped into action and fixed it. Need dinner delivered for guests to your suite? Shanika made sure no detail was missed and everything was ordered perfect. I could write on, but she has amazing energy, was genuine, sincere, and very caring. In reading the reviews of the resort before going I was concerned about how the accommodations would look, and honestly, I did not have a complaint at all. Everything was overall impeccably clean, comfortable, and beautiful. The Spa was amazing, we booked a family massage and I promise you it was the best massage I have ever had. We all said so. The environment in the spa is peaceful and welcoming. Akeem provided out of this world guest service prior to our arrival in helping us book, and once we arrived at the spa I was very excited to meet him in person and THANK HIM for his work in making sure we were booked and being so amazing in general. Now....the beach...it was heaven. Private resort beach... water level was perfect for swimming, standing, floating, sitting...people were snorkeling. We booked cabanas for two days in a row and had a BLAST!!! Cerrano and Chantell were there for our every need, and they were FUN yall! Personable, engaged, there was not a moment that we were out of anything because they already had it waiting. When my drink ran low, they already had one waiting, without having to ask. They made sure we remembered lunch time and had our orders in. We had the pleasure of spending our last two days of vacation with them and it was truly a memorable time. The food at the resort was great! Many options, and my two favorite were Waves and Pierside. We had room service deliver breakfast to our suite every, single morning of the 5 we were there and it was always hot, beautifully plated, and delicious. Activities, there were amazing options. While we did not participate in many, because we packed our itinerary with excursions through Island Routes and then the beach cabanas, we did have friends that went and they really enjoyed them. People in general look like they enjoyed the activities. I wrote a lot and I still could write more lol. Simply put...BOOK IT. You won't regret it! I look forward to seeing my Jewel Grande Montego Bay family again soon! Read less
Image of the Tripadvisor rating Family Vacation

Jul 1, 2022 K8751VBmaryo

We enjoyed our stay, the food was very good. We ate at the Orchids buffett, Cricket grill and Jahmexi mostly. The events at the Sentry courtyard and food were amazing. The people are warm, patient and very helpful. Shout out to Kevin the workout instructor; you will sweat for sure after working out with Kevin! Shout out to Susan at the Criket… Read more
We enjoyed our stay, the food was very good. We ate at the Orchids buffett, Cricket grill and Jahmexi mostly. The events at the Sentry courtyard and food were amazing. The people are warm, patient and very helpful. Shout out to Kevin the workout instructor; you will sweat for sure after working out with Kevin! Shout out to Susan at the Criket grill, she has a warmth that makes you feel at home with a very quick service too. Shout out to Kimberly at Cricket grill, my daughter enjoyed chatting with her. Shout out to Stacey the house keeper, we enjoyed chatting with her and she is very good at making the place sparkle. Shout out to Silver ; the Jerk chicken grill maestro at the Sentry courtyard. He makes the best grilled Jerk chicken ever! And final shout out to Noel our tour guide. I will post a picture of him as i forgot the name of his tour coy! We felt safe going around town for three hours with him. He also has a deep knowledge of the city, economy, agriculture, sights and everything. It was a very safe and smooth ride with him. We will love to visit again, we loved the people of MBJ St James. Read less
Image of the Tripadvisor rating A magical place - perfect for kids and families. Amazing staff always going above and beyond. Can’t wait to come back.

Jul 1, 2022 Cashie51

Magical resort, perfect beach & pools, family friendly, great food & most of all amazing service! Shout outs to Adoni, Paul, Garcon, Kaydeen, CT, Curtis, Tracey as well as the entire incredibly friendly staff - great with kids. Will be back
Image of the Tripadvisor rating You will love it😍 I did !

Jun 30, 2022 Viancar75 Wolcott, Connecticut

Food -4.5 out of 5 Customer Service - 4.8 out of 5 Accommodations - 4.5 out of 5 Entertainment - 3.8 out of 5 Value - 4.3 out of 5 I will return & recommend that others visit. Overall one of the better resorts I’ve visited in Jamaica. Pleasant staff & guests , friendly , mature , good vibes. Family resort but not too many kids where there, the… Read more
Food -4.5 out of 5 Customer Service - 4.8 out of 5 Accommodations - 4.5 out of 5 Entertainment - 3.8 out of 5 Value - 4.3 out of 5 I will return & recommend that others visit. Overall one of the better resorts I’ve visited in Jamaica. Pleasant staff & guests , friendly , mature , good vibes. Family resort but not too many kids where there, the kids were pretty good, respectful & appropriately engaged w/ adults in the pool. Relatively clean , well maintained. Security was everywhere. The beach water is not as clear & clean as I would have liked but it was fine, it’s Jamaica ! Still beautiful . The food was very tasty , full of flavor salmon & steamed fish filet were my favorites. The oxtail very tasty , could have been cooked a little more tender but the taste was dead right! Day 1 rice & peas was not ready , day 3&4 rice & peas… shelly & nice ,so good . The different resturant menu options , great. This is a 1st time that I had an authentic cultural experience at a resort , it was not totally Americanized . I was VERY VERY happy about that . The do a good job of cultural mixing while representing their country . It’s just my preference , I like to party , lol, it is not a party vibe situation. It is not a “lit”type of situation at this resort. Lol. However, if you drink enough with good company , you will be lit. There are a few dances at night and Daytime entertainment is fine. Big shout out to the staff . They were not miserable or hard to engage . They were professional & pleasant, Something lacking in other resorts . 100% of the staff remarked they liked or even loved their job. Even if they were faking it, they did a good job faking it. Lol. I engaged with the GM too,he took great pride in the property & staff he was cool & nice. He was everywhere too! Big Up & Bless Up to the entertainment crew Rujan, Delando, & the young lady who’s name I don’t recall, O’Ryan who spinned some really good tunes. Romaine mixing the drinks , Keda keep the drinks coming poolside. Delando is a good all around entertainer , I’m hoping for bigger & better in his near future. Read less
Image of the Tripadvisor rating Girls trip

Jun 30, 2022 A5820YIlindaf

We had the best time at this resort. The staff was extremely friendly and we had the most wonderful butlers..Aston and Denton. If you ever here please make sure you request these wonderful gentlemen. The food was delicious and great nightly entertainment. Highly recommend this resort.