Ocean Eden Bay

Montego Bay, Jamaica

Virgin rating

Junior Suite
Junior Suite
Captain's Market
Captain's Market
Junior Suite Pool View
Steak House
Marlin
Junior Suite Ocean view
Steak House
Junior Suite Swim Up
Marlin
Privilege Junior Suite
Blue Moon
Spa
Privilege Restaurant
Privilege Restaurant
Lobby Bar
Senses
Gym
Junior Suite
Junior Suite
Captain's Market
Captain's Market
Junior Suite Pool View
Steak House
Marlin
Junior Suite Ocean view
Steak House
Junior Suite Swim Up
Marlin
Privilege Junior Suite
Blue Moon
Spa
Privilege Restaurant
Privilege Restaurant
Lobby Bar
Senses
Gym

The hotel

Unwind at Ocean Eden Bay, an adults only resort set on Montego Bay’s idyllic seafront. With a spectacular beach, 24-hour All Inclusive delights to indulge in, and a large tranquil pool, this is relaxation made easy. There’s something for everyone here, from the luxurious spa to the fun range of activities and entertainment (including the unique Senses Dinner Show!) and if that isn’t enough, you’ll also get to enjoy the facilities of neighbouring Ocean Coral Springs.

Amenities

  • Tennis
  • Anniversary and special occasions
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in the Montego Bay area, close to Falmouth, the capital of Trelawny. Transfer time from airport: 30 minutes.

Hotel information

444 rooms. All with smart TV with International channels, complimentary mini-bar (restocked daily with water, soft drinks and beer), coffee machine, steam iron and safe. Fully equipped bathrooms with whirlpool, rain effect shower, double wash basin, hairdryer, scales and magnifying mirror.   

Junior Suites feature a bedroom, a living room with sofa bed and a private terrace, sleeping maximum 4 people. Available with garden views, pool views, or ocean views.

All Inclusive includes: all meals, national and International drinks, cocktails and snacks (some dishes and wines at the restaurants are subject to an additional fee).

Junior Suite Swim Up rooms feature a bedroom, a living room with sofa bed and a bathroom with whirlpool, as well as direct access to the pool. Sleeping maximum 3 people. 

Privilege Services:

Treat yourself to a unique experience and upgrade to the Privilege section, which includes the following added features:

- Private check-in and check-out, early check-in and late check-out (subject to availability)

- Privilege Rooms with a welcome bottle of wine or chef’s selection amenity. Full mini-bar daily refreshed. Pillow menu. Turndown service. 

- Access to the Privilege Lounge with premium drinks and snacks, wine selection, coffee/tea, breakfast, lunch and dinner service. Concierge service

- Privilge dining: preferential dinner reservations in all a la carte restaurants. 24-hour in-room dining with special Privilege menu. Breakfast in bed (previous reservation required). 1 special dinner per stay (4-night minimum stay and previously reserved through Privilege Concierge/Butler)

- Access to the Privilege beach with lounge chairs, private waiter and beach concierge

Junior Suite Privilege rooms have a bedroom, living room with sofa bed, terrace and bathroom with whirlpool. When booking these suites, guests can enjoy Privilege services. Sleeping maximum 3 people.

Captain’s Market (buffet restaurant featuring International cuisine with show cooking). Bluemoon (à la carte restaurant with International signature cuisine). Steak House (à la carte restaurant). Marlin (located on the beach. During the day it offers a buffet service and in the evening an à la carte service with fish and seafood specialties). Senses Dinner Show: an innovative dinner-show concept. Lobby Bar. Pool Bar. Marlin Beach Bar. Privilege*: Privilege Lounge restaurant and bar (*Exclusively for guests who have signed up for Privilege, Exclusive Rooms and Services). Ocean Eden Bay guests can also enjoy an additional 5 themed restaurants and bars at the Ocean Coral Spring resort next door.

Fun programme of daytime and night time activities.

Large swimming pool. Despacio Spa Centre*. Gym (24-hours). Non-motorised and motorised water sports. Dive centre*. 2 tennis courts and 1 multi-sports court. Guests also have full access to the services and amenities of the adjacent Ocean Coral Spring resort.

Complimentary WiFi throughout the hotel. Room service*.

* Denotes local charge.

Dress code: smart clothing is recommended for dinners in the Bluemoon Restaurant. Gentlemen must wear long trousers, closed in shoes and shirts with sleeves.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (586)
  • Very good (206)
  • Average (124)
  • Poor (103)
  • Terrible (120)
Image of the Tripadvisor rating Roaches on Vacation.

Dec 8, 2023 Ashley F

Ocean Eden Bay has potential but ultimately the service here ruined my first trip to Jamaica. Our first night there, we found multiple cockroaches in our room. We spoke with the front desk about it the next morning and were told the “manager” would reach out. We received no response for the remainder of the day and only after calling the front… Read more
Ocean Eden Bay has potential but ultimately the service here ruined my first trip to Jamaica. Our first night there, we found multiple cockroaches in our room. We spoke with the front desk about it the next morning and were told the “manager” would reach out. We received no response for the remainder of the day and only after calling the front desk multiple times did they send someone at 10:45PM to offer a room change. As it was late and our group had a dinner reservation to get to, we were told we can complete the transfer in the morning. Upon arriving at the front desk the next morning, we were told they had no record of anyone contacting us for the room change and would have to wait for the “manager” to reach out again. After immediately speaking with guest services, they said a new room will be ready between 3-5PM. After moving our items into the new room, we realized the lock did not work. I had to go back to guest services and they sent someone right away to fix it. I spent most of my short stay dealing with these issues and could not fully enjoy my time. The customer service at the front desk is poor. As it is the main point of contact for your guests, service training should be a top priority versus leaving the bad attitudes for guest services to clean up. Ultimately I enjoyed the few dining options I got to experience (Davina was truly a gem during our stay here), the pools and parties were also great. I truly wish we didn’t run into these issues as our perspective of the resort would have been much more positive. Read less
Image of the Tripadvisor rating Very Unsatisfying Resort!!!!

Dec 8, 2023 Tinamarie C

The food was tasteless, whenever your request was in stock. If your thinking your going to have traditional food like oxtails don’t go there!!!!. They never served it my whole weeks stay. The whiting fish escovitch was overcooked and tasteless. The porridge was unflavored Quaker Oats. Half of the food ordered in the restaurants were ALWAYS OUT… Read more
The food was tasteless, whenever your request was in stock. If your thinking your going to have traditional food like oxtails don’t go there!!!!. They never served it my whole weeks stay. The whiting fish escovitch was overcooked and tasteless. The porridge was unflavored Quaker Oats. Half of the food ordered in the restaurants were ALWAYS OUT OF STOCK! Aside from the food ….. for the beach lovers ….. if you’re not on the privilege side get ready to cut your feet when walking in the water, even with water shoes on. Nothing but rocks. And if you go to the privileged section for just a quick swim they tell you you can’t (basically go get cut over there)….. just very OVERRATED! I would never EVER recommend!!!! The rooms gave doctor office vibes with the decor. Just all across not good especially for the prices!!!! Read less
Image of the Tripadvisor rating Great week

Dec 7, 2023 Cathy B

Great staff, Jason at Marlin bar, Sharlette at Marlin restaurant, Briana at Lazy River. Everyone is very friendly, food was great, Nice rooms. Air conditioning a bit slow and more hooks for towels would be nice thanks
Image of the Tripadvisor rating Not at all good…

Dec 5, 2023 Stephanie S

Several attempts to get a blanket to the room, 4 actually, and a 6 hour wait for a couple of beers delivered to the room after 3 phone calls.. place is not great, Dave your money and go to Mexico, the people are way nicer there… not coming back.
Image of the Tripadvisor rating Lovely place, poor beach

Dec 5, 2023 paul s

Stayed in the adult only side, which was great, beautiful rooms, and lovely grounds, pools and layout, the beach was very underwhelming however, small and rocky. My biggest issue was the “Privilege” club, which if you are not a member of, makes it very difficult to book restaurants , and we could not get into the live show with a meal, at… Read more
Stayed in the adult only side, which was great, beautiful rooms, and lovely grounds, pools and layout, the beach was very underwhelming however, small and rocky. My biggest issue was the “Privilege” club, which if you are not a member of, makes it very difficult to book restaurants , and we could not get into the live show with a meal, at all. Cocktails were average at best, frozen fruity slush loaded with overproof rum, unless you paid extra, you could only have average spirits, If you want real 5 star go to Sandals, NO tipping is allowed, and ALL drinks are included. Ate mostly at the captains table which was better than the other restaurants which we managed to get into. We had the steak one night, which was poor, a very tough rib eye steak, but I have to say Desroy our waiter, was the best we had on our entire 3 location Jamaican Holliday, I suggest you put him at the head of training. The live reggae bands were excellent, but why oh why oh way did we have to endure a loop of music which was the same every day, and American Muzak. Enjoyed our stay very much, needs a few tweaks though, in particular the privilege club, Read less