Sandals Montego Bay

Montego Bay, Jamaica

Trip advisor rating: 4.5 Based on 6212 reviews

The hotel

Built in an island style, the resort seems to blend in wonderfully with its environment. Situated on a long stretch of white sand beach you can spend endless hours indulging in water sports or simply lying back with a good book. For absolute privacy, choose one of the Beachfront Hideaway Butler Villas, set on a quiet stretch, just steps away from the white-sand beach. Enjoy five Star Global Gourmet™ dining options, and on top of those you can sample the eateries and facilities of the neighbouring Sandals resorts. With popular entertainment choices, including beach parties and cabaret nights, Sandals Montego Bay is one of Sandals' liveliest resorts, attracting a younger crowd.

Amenities

  • Bar
  • Spa
  • Water Skiing
  • Windsurfing
  • Scuba Diving
  • Tennis
  • Restaurant
  • Kayaking
  • Snorkelling
  • Wedding
  • Evening Entertainment
  • Fitness Centre/Gym

Where is it

In Montego Bay, 90-minutes away from Ocho Rios and its world famous Dunn's River Falls. Transfer time from Montego Bay airport: 5 minutes (please note there is some aircraft noise).

Hotel information

272 rooms and suites. All have air-conditioning, satellite TV, complimentary WiFi access, telephone, coffee maker, mini-bar with soft drinks, wines and beers, safety deposit box, iron and board, amenity kit and hairdryer. All sleep maximum 2 adults and have 1 king-size bed. Caribbean Deluxe Rooms are located on the first floor of the Oleander building and ground floor of Cottage 8, with views of the pool and tropical gardens.

All Inclusive of: Sandals resorts are Luxury Included®; from deluxe accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment - its all included!

 

Honeymoon Hideaway Premium Rooms are located on the ground floor of Cottage 14 with views of the resort's gardens, ideally located just steps away from the beach.

Caribbean Seaside Oceanview Luxury Rooms are located on the first floor of the Oleander building, with views of the gardens, pool and some with ocean views.

Crystal Lagoon Honeymoon Oceanview Luxury Room with Balcony Tranquility Soaking Tub are located in a prime location on the first and second floors of the Seagrapes building. These rooms have a spa-inspired bathroom with a spacious walk-in shower, and a Tranquility Soaking Tub for two on the balcony.

Beachfront Honeymoon Club Level Junior Suites are located on the upper floor of cottage 12, with views of the beach and ocean from the balcony. Some of these suites have a whirlpool tub and shower in one, and others have just a bath tub. These suites include private luxury car transfers to and from the airport.

Crystal Lagoon Swim-up One Bedroom Butler Suite with Patio Tranquility Soaking Tub have a spacious balcony complete with Tranquility Soaking Tub for two, a bistro dining set and views of the pool and gardens, a separate living room, and a spa-style bathroom with large walk-in shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Honeymoon Walkout Club Level Junior Suites are located on the ground floor of Cottage 12, and have views of the beach and ocean from the large patio, and a whirlpool bath tub with shower. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Oceanfront Honeymoon Club Level Room with Balcony Tranquility Soaking Tub are newly renovated rooms on the first floor of the Almonds building, with ocean views from the balcony, which boasts a Tranquility Soaking Tub for two. These suites also feature a spa-style bathroom with overhead rain shower. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Oceanfront Honeymoon Walkout Club Level Room with Balcony Tranquility Soaking Tub are as above, but located on the ground floor with walkout access to the hotel grounds leading to the beach. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Oceanfront Penthouse Club Level Junior Suite with Balcony Tranquility Soaking Tub are newly renovated suites located on the penthouse floor of the Almonds building, with ocean views from the balcony, which boasts a Tranquility Soaking Tub for two. These suites are open plan, and have a spa-style bathroom with a walk-in overhead rain shower. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Beachfront Grande Luxe Club Level Junior Suite with Tranquility Soaking Tub overlook the beach, and feature wall-to-wall glass doors opening out to the balcony with Tranquility Soaking Tub for two. These suites also have a spa-style bathroom with an overhead rain shower. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Beachfront Honeymoon Walkout Club Level Junior Suite with Tranquility Soaking Tub are as above, but are located on the ground floor with direct walkout access to the beach. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Beachfront Oversized Butler Villa Suites are located directly on the beach, either on the upper level with balcony, or ground level with patio. These suites feature an open-plan living/bedroom design, and bathroom with marble bath. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Crystal Lagoon Swim-up Club Level Luxury Room with Patio Tranquility Soaking Tub have direct access to the resort's Crystal Lagoon pool from the patio, which also boasts a Tranquility Soaking Tub for two. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Crystal Lagoon Honeymoon Oceanview One Bedroom Butler Suite with Balcony Tranquility Soaking Tub feature glass doors opening up to a spacious balcony complete with a Tranquility Soaking Tub for two. These suites have a separate living room, and a spa-style bathroom with large walk-in shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront One Bedroom Butler Villa Suites are located directly on the beach, and feature bathroom with both a shower and a whirlpool, and a separate living room. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Royal Butler Villa Suites are located directly on the beach, either on the upper level with a balcony or ground level with a patio. These suites feature an expansive living area, and a marble bathroom with a Roman bath tub and separate walk-in shower. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront One Bedroom Butler Suite with Tranquillity Soaking Tub overlook the beach from the balcony which boasts a Tranquility Soaking Tub for two, and feature a separate living room, and a spa-style bathroom with overhead rain shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Honeymoon Walkout One Bedroom Butler Suite with Tranquillity Soaking Tub are located in the Palms building, just steps from the beach. These suites feature wall-to-wall glass doors opening out to a spacious patio with Tranquility Soaking Tub for two, a separate living room, and a spa-style bathroom with overhead rain shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Oceanfront Swim-Up Butler Suite with Patio Tranquility Soaking Tub are newly built suites which are located on the ground floor of the Almonds building, with direct access to the river pool. These suites feature a private patio complete with Tranquility Soaking Tub for two, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Super Luxe One Bedroom Butler Suite with Balcony Tranquility Soaking Tub are steps away from the beach, and feature a spacious furnished balcony complete with Tranquility Soaking Tub for two, and a spa-style bathroom with large walk-in shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Honeymoon One Bedroom Butler Suite with Balcony Tranquility Soaking Tub feature spacious balcony with Tranquility Soaking Tub for two, and a spa-style bathroom with large walk-in shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Millionaire One-Bedroom Butler Suite with Tranquility Soaking Tub have balcony or patio with Tranquility Soaking Tub for two, a spa-style bathroom with circular soaking tub and walk-in rain shower, and a separate living area. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Romeo & Juliet One Bedroom Butler Villa Suite with Outdoor Tranquility Soaking Tub are newly built suites, located directly on the beach. They feature a separate living room, a spa-style bathroom with a soaking tub for two and a walk-in overhead rain shower, and an extra large patio or balcony complete with Tranquility Soaking Tub for two. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Swim-up Millionaire One Bedroom Butler Suite with Patio Tranquility Soaking Tub are located just steps from the beach. These suites feature an expansive bedroom, separate living room, walk-in closet, patio with ocean views and Tranquility Soaking Tub for two, and a spa-style bathroom with circular soaking tub and walk-in rain shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Swim-Up Super Luxe One Bedroom Butler Suite with Patio Tranquility Soaking Tub feature a separate living room, a spa-style bathroom with large walk-in shower, and wall-to-wall glass doors opening out to a spacious furnished patio complete with Tranquility Soaking Tub for two and ocean views. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Swim-Up Honeymoon One-Bedroom Butler Suite with Patio Tranquility Soaking Tub are as above. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Club Sandals Service:

  • Dedicated Club Sandals Lounge accessible 24-hours with Club Sandals concierge available 8:00am–10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need
  • Preferred Club Sandals Lounge check-in with chilled towel and Champagne upon arrival
  • Weekly hosted activities such a cocktail parties, martini evenings, wine tasting, snorkelling and exclusive Island Routes tours
  • In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water
  • Room service available from 7:00am–10:00pm daily
  • Complimentary luxury private airport transfers

Sandals Butler Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers. Beginning with luxury private airport transfers, lemongrass-scented hand towels and welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, butler guests will also have access to all the Club Sandals amenities and weekly activities.

  • Complimentary honeymoon package: receive a bottle of chilled sparkling wine, a turndown service with flower petals on your bed on your first night, and fresh flowers and breakfast in bed one morning of your choice.

    To qualify for the Luxury Included® complimentary honeymoon package, all you have to do is check in online at https://www.sandals.co.uk/honeymoons/free/after booking your honeymoon. Offer valid for travel within 30-days of your wedding date. Terms and conditions apply. 

  • Free anniversary night:receive a free night in celebration of your anniversary when staying a minimum of 7 nights in a Club or Butler level category for travel between now–26 Dec ‘19.

    To qualify for the free anniversary night, all you have to do is provide proof of marriage licence online at https://www.sandals.co.uk/anniversaries/free/ within 14 days of booking. Bookings will then be adjusted to reflect the free night. Offer valid for travel within 30-days of your wedding anniversary date. Not applicable at Sandals Inn or any Over-the-Water Suites. Terms and conditions apply. 

  • Free Wedding: minimum stay 3 nights. Government and documentation fees at extra cost. Conditions apply. 

Five-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal - of course, all included! 10 dining options: Bayside (International), Oleander (Jamaican), Cucina Romana (Italian), Tokyo Jo's (Oriental), Stew Fish (authentic Jamaican and Caribbean seafood), The Mariner Seaside Grill (grilled specialities), Café de Paris (French Patisserie), The Cricketer’s Pint (authentic British Pub), Dino's Pizzeria and The Jerk Shack (authentic Jamaican Jerk specialties). Weekly late night chocolate buffet. 5 bars including a piano bar and beach bar. 8 additional dining options at Sandals Royal Caribbean Resort & Private Island (transfers included).

Nightly shows with live entertainment, piano bar, theme nights and cocktail parties.

7 swimming pools, 3 whirlpools. Red Lane® Spa (treatments*). Fitness Centre, tennis, basketball, table tennis, shuffleboard and beach and pool volleyball. Scuba-diving* (free for certified divers, fee applies to others), Hobie Cats, water-skiing, kneeboarding, wakeboarding, windsurfing, paddleboards, snorkelling and kayaking.

Exchange privileges with Sandals Royal Caribbean Resort & Private Island for 8 additional dining options (transfers included). SnapShots photo shop*. Gift shop. Beautiful Wedding Chapel on property. Free WiFi Internet access in all room categories and public areas with unrestricted number of connected devices.

*Denotes local charge.

Two people in love over 18 years only.

Please note:complimentary private luxury airport transfers available when booking certain room categories. 

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening.

Trip advisor rating: 4.5 Based on 6212 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4023)
  • Very good (1284)
  • Average (482)
  • Poor (254)
  • Terrible (169)
Image of the Tripadvisor rating Did not meet expectations

Feb 21, 2019 Getaway16812508133

As a high end expansive resort that declare service beyond expectations we expected higher service and quality. First - everyone is very nice, the place is beautiful. But: - the housekeeping of the room is poor, the room cleaning did not come one day, did not leave towels other days, poor replenishment of amenities, some evenings no turn down… Read more
As a high end expansive resort that declare service beyond expectations we expected higher service and quality. First - everyone is very nice, the place is beautiful. But: - the housekeeping of the room is poor, the room cleaning did not come one day, did not leave towels other days, poor replenishment of amenities, some evenings no turn down service and more - the beach is beautiful but unless you have a butler you need to wake up early to get chairs on the beach, the butlers get out early and reserve all the beach chairs. some people reserve with towels 4-5-6 chairs and more for a couple for the whole day. I expected that such a high end resort with very long beach will have enough good shaded chairs for everyone. - entertainment was very limited, much less than a 3 star resort in cancun for example - the gym did not start AC until 8 am and in Jamaica climate it is to hot to exercise without AC - Most mornings there were no towels at the gym Read less
Image of the Tripadvisor rating Overall - Meh. Value not worth it, but service was pretty good

Feb 21, 2019 Ckfilmdog Frederick, Maryland

First, let me say that the overall service while I was at the resort was good; not Disney good, but fairly close. Everyone was very friendly and made an attempt at good customer service. Unfortunately, that is where the positive aspects end. My wife and I were celebrating a belated honeymoon. We may as well have been staying anywhere, as… Read more
First, let me say that the overall service while I was at the resort was good; not Disney good, but fairly close. Everyone was very friendly and made an attempt at good customer service. Unfortunately, that is where the positive aspects end. My wife and I were celebrating a belated honeymoon. We may as well have been staying anywhere, as there was no special service for our stay and it did not seem the resort took notice (although we noted it on our reservation and pre-check-in information.) Regardless, we are fairly low-key and didn't care that much. The airport arrival went smoothly and was very easy with great service. Our check-in process at the resort went smoothly with the concierge folks and they provided exceptional service. However, they didn't mention anything about the resort orientation or any key points about our stay. Our first full day there was filled with beautiful weather and one pre-scheduled excursion. The transfer to the excursion was smooth and easy. Unfortunately, that night the resort hosted the World Travel Awards. We had no advance notice and our room was center stage of the event. It made for good people watching, but some advance notice or option for another room (especially since we were c Read less
Image of the Tripadvisor rating Even better the second time!

Feb 21, 2019 wendy19682016 Colchester, Connecticut

The best vacation we have had! It was even better the second time. They have a very friendly and attentive staff. The resort has a fun and relaxing vibe. A beautiful private beach. I highly recommend Sandals Montego Bay!
Image of the Tripadvisor rating " In Paradise.....Again! ♥"

Feb 21, 2019 Marcy49 Toronto, Canada

Sandals Montego Bay 🌴 🌴 🌴 🌴 If you have ever wondered why we keep going back to SMB for the past "27 Yrs" here is but "1" reason we keep returning to "Paradise." 🌴😊 We went to a nearby Sandals resort for a couple of hours and returned to find that our wonderful Butler Stevan Cashmoney Mcintost had been busy leaving us a surprise in… Read more
Sandals Montego Bay 🌴 🌴 🌴 🌴 If you have ever wondered why we keep going back to SMB for the past "27 Yrs" here is but "1" reason we keep returning to "Paradise." 🌴😊 We went to a nearby Sandals resort for a couple of hours and returned to find that our wonderful Butler Stevan Cashmoney Mcintost had been busy leaving us a surprise in our room.💕 He did this on his own💕 The people who work here are the most amazing, caring, friendly and loving people in the world.💕 Right from Carl Beviere (General Manager), Dawn Smith (Resort Manager) to Marvin Palmer & Stevan Cashmoney Mcintost (Butlers Extraordinaire) Robert Shan (Butch's), Terri-Ann (Main Bar), and Patricia & Pauline (Housekeeping). They are not only our Friends but are our beloved 'Jamaican Family'. 💕 Carl & Dawn you have an amazing Management style that is infectiously positive, warm & outstanding, that spreads so amazingly throughout your dedicated Staff. Congratulations on your "Magical Management!" We will keep you all very close and deep in our hearts until we return, and we hope you always know how deeply you are loved and appreciated for all you do for us and others. You are always in our thoughts & hearts and we "Thank You" All from the bottom of our hearts💕 Read less
Image of the Tripadvisor rating A Solid Sandals Resort

Feb 21, 2019 lisaNJ452 Blackwood, New Jersey

This was our 7th Sandals and I was pleasantly surprised with how much I liked it. Beautiful beachfront room on top floor with nice spacious balcony. The beach was gorgeous. I LOVED how the resort is all along the water and most restaurants are open air on the water. Pools are disappointing but we dont come for the pools although they do add to… Read more
This was our 7th Sandals and I was pleasantly surprised with how much I liked it. Beautiful beachfront room on top floor with nice spacious balcony. The beach was gorgeous. I LOVED how the resort is all along the water and most restaurants are open air on the water. Pools are disappointing but we dont come for the pools although they do add to the overall resort vibe and that was lacking here. We were surprisingly disappointed with the over water bar. Dont get me wrong it's gorgeous, but it lacked atmosphere during the day and night time. Every time we went at night there was about 5 people there. Never heard any music the whole week. Very boring. We were also disappointed in the atmosphere and decor of Butch's. It has NO ambience and the decor looks cheap. I dont know why they didnt use the same designs as Barbados or Grenada where the ambience is much nicer. The new restaurants are pretty small too compared to other Sandals. We were so impressed with management. They really care about your feedback. We sent a couple issues through the loop and management came to speak with us personally and also had the chef at oleander prepare my husband a special lobster dinner. They really go above and beyond to make things right and make sure you are satisfied. Some employees I want to mention for great service is Ceressa, Marlon, Collin from the beach bar. Dwayne from Butchs bar, Andrew the chef at oleander and the manager of Soy and the manager at Oleander. These employees all provided phenomenal service. The airplanes did not bother us at all and I was really worried about the noise before we came. Overall, I like this resort alot more than I thought I would have. We've been to all the newer and bigger ones, st Lucia grande, grande antigua, royal Barbados, emerald bay, southcoast, grenada and this one can be added to one of their premier properties IMO. Read less