Sandals Montego Bay

Montego Bay, Jamaica

The hotel

Built in an island style, the resort seems to blend in wonderfully with its environment. Situated on a long stretch of white sand beach you can spend endless hours indulging in water sports or simply lying back with a good book. For absolute privacy, choose one of the Beachfront Hideaway Butler Villas, set on a quiet stretch, just steps away from the white-sand beach. Enjoy five Star Global Gourmet™ dining options, and on top of those you can sample the eateries and facilities of the neighbouring Sandals resorts. With popular entertainment choices, including beach parties and cabaret nights, Sandals Montego Bay is one of Sandals' liveliest resorts, attracting a younger crowd.

Amenities

  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Water Skiing
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access

Where is it

In Montego Bay, 90-minutes away from Ocho Rios and its world famous Dunn's River Falls. Transfer time from Montego Bay airport: 5 minutes (please note there is some aircraft noise).

Hotel information

272 rooms and suites. All have air-conditioning, satellite TV, complimentary WiFi access, telephone, coffee maker, mini-bar with soft drinks, wines and beers, safety deposit box, iron and board, amenity kit and hairdryer. All sleep maximum 2 adults and have 1 king-size bed. Caribbean Deluxe are located on the first floor of the Oleander building and ground floor of Cottage 8, with views of the pool and tropical gardens.

All Inclusive of: Sandals resorts are Luxury Included®; from deluxe accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment - its all included!

 

Honeymoon Hideaway Premium are located on the ground floor of Cottage 14 with views of the resort's gardens, ideally located just steps away from the beach.

Caribbean Seaside Oceanview Luxury are located on the first floor of the Oleander building, with views of the gardens, pool and some with ocean views.

Crystal Lagoon Honeymoon Oceanview Luxury Room with Balcony Tranquility Soaking Tub are located in a prime location on the first and second floors of the Seagrapes building. These rooms have a spa-inspired bathroom with a spacious walk-in shower, and a Tranquility Soaking Tub for two on the balcony.

Beachfront Honeymoon Club Level Junior Suites are located on the upper floor of cottage 12, with views of the beach and ocean from the balcony. Some of these suites have a whirlpool tub and shower in one, and others have just a bath tub. These suites include private luxury car transfers to and from the airport.

Crystal Lagoon Swim-up One Bedroom Butler Suite with Patio Tranquility Soaking Tub have a spacious balcony complete with Tranquility Soaking Tub for two, a bistro dining set and views of the pool and gardens, a separate living room, and a spa-style bathroom with large walk-in shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Honeymoon Walkout Club Level Junior Suites are located on the ground floor of Cottage 12, and have views of the beach and ocean from the large patio, and a whirlpool bath tub with shower. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Oceanfront Honeymoon Club Level Room with Balcony Tranquility Soaking Tub are newly renovated rooms on the first floor of the Almonds building, with ocean views from the balcony, which boasts a Tranquility Soaking Tub for two. These suites also feature a spa-style bathroom with overhead rain shower. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Oceanfront Honeymoon Walkout Club Level Room with Balcony Tranquility Soaking Tub are as above, but located on the ground floor with walkout access to the hotel grounds leading to the beach. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Oceanfront Penthouse Club Level Junior Suite with Balcony Tranquility Soaking Tub are newly renovated suites located on the penthouse floor of the Almonds building, with ocean views from the balcony, which boasts a Tranquility Soaking Tub for two. These suites are open plan, and have a spa-style bathroom with a walk-in overhead rain shower. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Beachfront Grande Luxe Club Level Junior Suite with Tranquility Soaking Tub overlook the beach, and feature wall-to-wall glass doors opening out to the balcony with Tranquility Soaking Tub for two. These suites also have a spa-style bathroom with an overhead rain shower. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Beachfront Honeymoon Walkout Club Elite Junior Suite with Patio Tranquility Soaking Tub are as above, but are located on the ground floor with direct walkout access to the beach. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Beachfront Oversized Butler Villa Suites are located directly on the beach, either on the upper level with balcony, or ground level with patio. These suites feature an open-plan living/bedroom design, and bathroom with marble bath. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Crystal Lagoon Swim-up Club Elite Luxury Room with Patio Tranquility Soaking Tub have direct access to the resort's Crystal Lagoon pool from the patio, which also boasts a Tranquility Soaking Tub for two. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Crystal Lagoon Honeymoon Oceanview One Bedroom Butler Suite with Balcony Tranquility Soaking Tub feature glass doors opening up to a spacious balcony complete with a Tranquility Soaking Tub for two. These suites have a separate living room, and a spa-style bathroom with large walk-in shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront One Bedroom Butler Villa Suites are located directly on the beach, and feature bathroom with both a shower and a whirlpool, and a separate living room. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Royal Butler Villa Suites are located directly on the beach, either on the upper level with a balcony or ground level with a patio. These suites feature an expansive living area, and a marble bathroom with a Roman bath tub and separate walk-in shower. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront One Bedroom Butler Suite with Tranquillity Soaking Tub overlook the beach from the balcony which boasts a Tranquility Soaking Tub for two, and feature a separate living room, and a spa-style bathroom with overhead rain shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Honeymoon Walkout One Bedroom Butler Suite with Tranquillity Soaking Tub are located in the Palms building, just steps from the beach. These suites feature wall-to-wall glass doors opening out to a spacious patio with Tranquility Soaking Tub for two, a separate living room, and a spa-style bathroom with overhead rain shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Oceanfront Swim-Up Butler Suite with Patio Tranquility Soaking Tub are newly built suites which are located on the ground floor of the Almonds building, with direct access to the river pool. These suites feature a private patio complete with Tranquility Soaking Tub for two, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Super Luxe One Bedroom Butler Suite with Balcony Tranquility Soaking Tub are steps away from the beach, and feature a spacious furnished balcony complete with Tranquility Soaking Tub for two, and a spa-style bathroom with large walk-in shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Honeymoon One Bedroom Butler Suite with Balcony Tranquility Soaking Tub feature spacious balcony with Tranquility Soaking Tub for two, and a spa-style bathroom with large walk-in shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Millionaire One-Bedroom Butler Suite with Tranquility Soaking Tub have balcony or patio with Tranquility Soaking Tub for two, a spa-style bathroom with circular soaking tub and walk-in rain shower, and a separate living area. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Romeo & Juliet One Bedroom Butler Villa Suite with Outdoor Tranquility Soaking Tub are newly built suites, located directly on the beach. They feature a separate living room, a spa-style bathroom with a soaking tub for two and a walk-in overhead rain shower, and an extra large patio or balcony complete with Tranquility Soaking Tub for two. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Swim-up Millionaire One Bedroom Butler Suite with Patio Tranquility Soaking Tub are located just steps from the beach. These suites feature an expansive bedroom, separate living room, walk-in closet, patio with ocean views and Tranquility Soaking Tub for two, and a spa-style bathroom with circular soaking tub and walk-in rain shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Swim-Up Super Luxe One Bedroom Butler Suite with Patio Tranquility Soaking Tub feature a separate living room, a spa-style bathroom with large walk-in shower, and wall-to-wall glass doors opening out to a spacious furnished patio complete with Tranquility Soaking Tub for two and ocean views. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Swim-Up Honeymoon One-Bedroom Butler Suite with Patio Tranquility Soaking Tub are as above. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Club Sandals Service:

  • Dedicated Club Sandals Lounge accessible 24-hours with Club Sandals concierge available 8:00am–10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need.
  • Preferred Club Sandals Lounge check-in with chilled towel and Champagne upon arrival,
  • Weekly hosted activities such as cocktail parties, martini evenings, wine tasting, snorkelling and exclusive Island Routes tours.
  • In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water.
  • Room service available from 7:00am–10:00pm daily.
  • Complimentary luxury private airport transfers.

Sandals Butler Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers. Beginning with luxury private airport transfers, lemongrass-scented hand towels, welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, you will also have 24-hour room service and access to all the Club Sandals amenities and weekly activities. 

  • Complimentary honeymoon package: receive a bubbly welcome, a romantic turndown service on your first night, and breakfast in bed one morning of your choice.

    To qualify for the Luxury Included® complimentary honeymoon package, all you have to do is check in online at https://www.sandals.co.uk/honeymoons/free/after booking your honeymoon. Offer valid for travel within 30 days of your wedding date. Terms and conditions apply. 

  • Free anniversary night:receive a free night in celebration of your anniversary when staying a minimum of 7 nights in a Club or Butler level category for travel between now–31 Dec ‘21.

    To qualify for the free anniversary night, all you have to do is provide proof of marriage licence within 14 days of booking. Either visit us at your local store or call our Service Team on 0333 355 8179 who will be able to process this for you. Bookings will then be adjusted to reflect the free night. Offer valid for travel within 30 days of your wedding anniversary date. Not applicable on any Over-the-Water Suites. Terms and conditions and black outs may apply. 

  • Free wedding: minimum stay 3 nights. Government and documentation fees at extra cost. Conditions apply. 

Five-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal - of course, all included! 12 dining options: Bayside (International), Oleander (Jamaican), Cucina Romana (Italian), Tokyo Jo's (Oriental), Stew Fish (authentic Jamaican and Caribbean seafood), The Mariner Seaside Grill (grilled specialities), Butch’s Steak & Seafood (steak and seafood), Soy (Asian cuisine), Café de Paris (French Patisserie), The Cricketer’s Pint (authentic British Pub), Dino's Pizzeria and The Jerk Shack (authentic Jamaican Jerk specialties). Weekly late night chocolate buffet. 6 bars including a piano bar and beach bar. 9 additional dining options at Sandals Royal Caribbean Resort & Private Island (transfers included).

Nightly shows with live entertainment, piano bar, theme nights and cocktail parties.

7 swimming pools, 3 whirlpools. Red Lane® Spa (treatments*). Fitness Centre, tennis, basketball, table tennis, shuffleboard and beach and pool volleyball. Scuba-diving* (free for certified divers, fee applies to others), Hobie Cats, water-skiing, kneeboarding, wakeboarding, windsurfing, paddleboards, snorkelling and kayaking.

Exchange privileges with Sandals Royal Caribbean Resort & Private Island for 9 additional dining options (transfers included). SnapShots photo shop*. Gift shop. Beautiful Wedding Chapel on property. Free WiFi Internet access in all room categories and public areas with unrestricted number of connected devices.

*Denotes local charge.

Two people in love over 18 years only.

Please note:complimentary private luxury airport transfers available when booking certain room categories. 

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5082)
  • Very good (1487)
  • Average (613)
  • Poor (305)
  • Terrible (223)
Image of the Tripadvisor rating Excellent vacation all around

Dec 3, 2021 Weverett9 Tucson, Arizona

Entertainment staff was so engaging and fun our whole stay. Special shout out to: Christina, Ramone, King Rajesh, Kevaun and Keman; but everyone was awesome and so hard working. Butlers Kacey-Ann and Rushane were wonderful! We traveled with another couple and they were so helpful in reorganizing our dinners to tables of 4. We had lounge chairs… Read more
Entertainment staff was so engaging and fun our whole stay. Special shout out to: Christina, Ramone, King Rajesh, Kevaun and Keman; but everyone was awesome and so hard working. Butlers Kacey-Ann and Rushane were wonderful! We traveled with another couple and they were so helpful in reorganizing our dinners to tables of 4. We had lounge chairs on the beach daily, jerk chicken was delicious. We went to most of the restaurants, our favorites were Cucina Romano for breakfast, Soy for dinner. We also went to Indian food at Royal Caribbean - so yummy! Sandals is the way to go! Read less
Image of the Tripadvisor rating Angelle Is Awesome

Dec 2, 2021 jayblaze876

Great customer service with outstanding work attitude and humor with entertaining personality You should promote her to front desk she would make everyone that checks in feel special presentation is everything and she has it all she is a food lion waitress with a captivating personality
Image of the Tripadvisor rating Great customer service

Nov 30, 2021 amandagW3754RC

We had to unfortunately reschedule our entire vacation because we got Covid before we were scheduled to leave. We knew this was a risk of traveling during the pandemic, but it still was disappointing. Thankfully we were able to speak to Robin on the phone who was able to get us a spot early and she helped us book extras over the phone as well. She… Read more
We had to unfortunately reschedule our entire vacation because we got Covid before we were scheduled to leave. We knew this was a risk of traveling during the pandemic, but it still was disappointing. Thankfully we were able to speak to Robin on the phone who was able to get us a spot early and she helped us book extras over the phone as well. She was awesome and so kind. If you have to speak to someone over the phone try to speak with Robin. Read less
Image of the Tripadvisor rating For the price you pay, I didn't expect these issues

Nov 29, 2021 hds1288

Food: For being advertised as 5 star dining, the food is definitely not 5-star dining. The menus online vs what is offered currently were not fully up to date. Most of the restaurants were ok, but definitely not as good as they were hyped up to be. Probably the most disappointing was the steakhouse. It was raved about on the website as well as by… Read more
Food: For being advertised as 5 star dining, the food is definitely not 5-star dining. The menus online vs what is offered currently were not fully up to date. Most of the restaurants were ok, but definitely not as good as they were hyped up to be. Probably the most disappointing was the steakhouse. It was raved about on the website as well as by the bus driver from the airport to the resort. I got the surf and turf and though the filet mignon was a great cut, there was NO seasoning. It's like they didn't even try. The lobster tail was very dry. No butter. Tasted a little old and dried out. My husband got the prime rib which he said was very bland. There were two lunch restaurants we ate at that took at least 45 min to get a burger/sandwich or pizza from. We tried one restaurant that was regarded highly, purely for a dessert listed online, that, come to find out, the dessert was no longer served. Overall, if I was paying chain restaurant prices (think Chili's, Applebees) I'd be satisfied, but for the cost of the resort overall, fairly disappointed. Staff: The staff seemed very polarized. Some were incredibly nice, caring, really seemed like they wanted you to be enjoying yourself. Others could not have been less thrilled to be at work. The front desk workers were, for the most part, unapologetic about anything that went wrong, and unhelpful in fixing the problem. Our safe stopped working and we couldn't open it. No one would answer the phone so we went to the front desk. We were told a manager would be coming to the room shortly and we would need to be there if they were going to open it to reset it. 40 min later a guy from engineering showed up to investigate. Thankfully we had some time before dinner reservations but a 40 min turn around did not seem appropriate, especially when we heard a manager being paged from the desk. Another thing, unbeknownst to us, they blow up a big screen by the main pool to have movie nights about 2-3 nights of the week, that we were not informed of until we picked up an 'entertainment calendar.' It starts at 10pm. Unfortunately our room faced the main pool and the movies were so loud we couldn't hear our in room tv. Try sleeping through that. Not pleasant. When we called the front desk the girl had no info on how long the movie was going to be or if the volume could be turned down as there were very few people by the pool watching it and they were plenty close to hear it if we could hear it perfectly clearly upstairs in our room with the door closed, she almost seemed happy to tell me, "Oh I don't know when it will be over!" Click. The worst however, was walking into a restaurant at 9pm to no workers around, standing there for about 2 min, a bulter walked in, looked at me, then walked to the back, came out a min later and looked at me again, so I asked her if she worked there. She shook her head then yelled a girls name. The girl I assume she called walked slowly out of the back after that and stared at me. I asked if they were still open til 10. She slowly nodded her head but said and did nothing else. I said, "Ok, can I order food?" She rolled her eyes, signed, and sauntered back to the counter while telling me "Sanitize." She handed me a menu and used her hand to wave at the empty tables, I assume showing me I could sit where I wanted. I ordered, received my food, and never saw or heard from her again. Excursions: Excursions you can add on are through a company called Island Routes. Other than having a desk inside the resort, they aren't affiliated. We had a tour scheduled the first full day we got there. The evening before we visited the desk and were told to be ready at 755am the next day, do not be late. We were in the lobby at 745am the next morning ready to go. 755 came and went. At 805 we asked the front desk if they had any information, as no one was at the Island Route desk. They knew nothing. They had no way of contacting anyone, they didn't definitively know when anyone would show up either at the desk or to pick us up for the tour. A bus finally showed up at 820am. Unfortunately that was not the worst of the issue. We paid for a zipline, river tubing, and waterfall tour. We arrived at the facility and they seemed to have multiple tours going on. We checked in and waited for the zipline to start. When we came back to the hub we had to inquire when and where we needed to be for the river tubing. It was not as advertised. The pictures showed individual tubes floating down the river. We were lashed together in a group of 11. The trip lasted less than 30 min. We then were taken back to the hub and offered a rum tasting and told our ride back to the resort would be coming in 90 min. Too late for us finding out, we had been sent on the wrong tour. There was also a zipline, river float, rum tasting tour. When we got back to the resort and spoke to the rep at the Island Routes desk she confirmed we had paid for one tour and been sent on a different one. We were told the difference in price would be returned to us in 30 days. The price difference was not that large, it was much more the lack of organization, loss of the part of the tour we were looking forward to the most, and false advertising in what the river float would be. Island time: We were both aware of 'island time' and prepared for a more lax approach, but when we were told to show up for a SCUBA class that started at 9, by 845, only to have the class not start until 905...it's a little annoying. There were quite a few times we were told to show up somewhere early, only to have the boat leave a little late. I get some people have no respect for times. But just because other people can't be prompt and understand if the boat is going to leave at x time that means you have to be on it before that time, doesn't mean other guests should be told to show up early only to waste their time. Read less
Image of the Tripadvisor rating Wonderful vacation under the Jamaican sun

Nov 29, 2021 Shane s Port Colborne, Canada

Just returned from a week at Sandals Montego Bay, Jamaica. To start, everything travel related was handled with professionalism and care. We went straight to the Sandals booth after customs and were checked in and told we could wait in the lounge and our transportation would be along in 10-15 mins. We were notified and our bags were retrieved for… Read more
Just returned from a week at Sandals Montego Bay, Jamaica. To start, everything travel related was handled with professionalism and care. We went straight to the Sandals booth after customs and were checked in and told we could wait in the lounge and our transportation would be along in 10-15 mins. We were notified and our bags were retrieved for us to bring them to the waiting car. We were brought to the resort, taken to an air conditioned welcome room for check-in, given a cold drink and met our butler, Granville. It was only the beginning of a wonderful week. Our butlers, Granville and Dane were superb. They setup a spot on the beach for us every morning with towels, a cooler and a shady spot. They would come by 3 or 4 times throughout the day to see how everything was going and often showed up with our favorite drinks. They would then daily bring a light snack to our room just after sunning time. Granville booked all of our dinners for us on that first day and left a schedule with us so we knew where to be and when, then met us at each restaurant at the appointed time to take care of our first drink and introduce us to our wait staff, who would continue the pampered treatment. The food was simply perfect, save for the Italian restaurant. Being of Italian heritage myself I am usually reluctant to eat Italian out. My steak was perfect, but the pasta sauce left a lot to be desired. This, however is the one and only complaint of an entire week filled with culinary delights, from the breakfast buffet, to the Jerk Shack or pizza for lunch and every other dinner. The beach was a wonderful expanse of beautiful sand and every one of the staff you conversed with or passed by on the walk was perfectly polite and attentive. Have never felt more satisfied at the end of a trip. Thank You to all the staff, management and especially our butlers Granville and Dane for a terrific week! Read less