Sandals Royal Caribbean Resort and Private Island

Montego Bay, Jamaica

The hotel

This really is a lovely resort that exudes British colonial charm through the gracious Georgian great house to intimate gardens and courtyards. Enjoy two holidays for the price of one with the resort's private offshore Island, home to the delectable Royal Thai restaurant and with shady, secluded beaches for peaceful relaxing. Rooms and suites ooze luxury and comfort, while the luxurious Over-the-Water Suites add a new dimension to this charming and elegant resort.

Amenities

  • Bar
  • Spa
  • Windsurfing
  • Sailing
  • Scuba Diving
  • Tennis
  • Volley Ball
  • Restaurant
  • Hobie Cats
  • Snorkelling
  • Wedding
  • Evening Entertainment

Where is it

On the beachfront in Montego Bay. Transfer time from Montego Bay Airport: 10 minutes; some aircraft noise may be heard.

Hotel information

227 rooms and suites, all with air-conditioning, satellite TV, complimentary WiFi access, coffee/tea maker, mini-bar with soft drinks, wines and local beers, iPod clock radio, amenity kit, private bath/shower, ceiling fan, safe, iron and board, hairdryer, telephone and 1 king-size bed, sleeping maximum 2 adults. Caribbean Deluxe Rooms are located on the first floor of the Carisbrooke building, with views of the gardens.

All Inclusive of: Sandals Resorts are Luxury Included®; from luxury accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment — it’s all included!

 

Caribbean Premium Rooms have oversized balconies or patios and views of the tropical gardens.

Royal Sanctuary Grande Luxe Rooms are expansive rooms with mahogany furnishings and large patio/balcony overlooking the gardens.

Caribbean Grande Luxe Poolside Rooms feature a mahogany king-size bed and access to the semi-private Caernarvon pool.

Beachfront Grande Luxe Rooms located directly on the beach are well-appointed rooms and feature either a large balcony or patio showcasing stunning views of the Caribbean Sea. The spacious bedroom boasts a 4-poster, king-size bed, flat-screen TV, fully stocked bar, and iPod docking station. The en-suite bathroom offers a shower/bathtub combination.

Kensington Cove Honeymoon Beachfront Club Level Rooms, with a 4-poster king-size bed and a plasma TV. Rooms have views of the ocean, beach or East pool and also feature Club Sandals Service.

Beachfront Honeymoon Walkout Club Level Rooms located directly on the beach, are exceptional walkout suites featuring large patios just steps from the shore. The spacious bedroom boasts a 4-poster, king-size bed, flat-screen TV, fully stocked bar, and iPod docking station. The en-suite bathroom offers a shower/bathtub combination. Guests also enjoy Club Sandals Service.

Windsor Beachfront Club Level Room with Balcony Tranquility Soaking Tub – located directly on the beach on the first and second floors, these newly renovated rooms feature a spacious balcony including a Tranquility Soaking Tub for Two with stunning views of the Caribbean Sea and resort’s private island. The bedroom features a custom crafted king-size bed, smart TV and a fully stocked bar. Guests also enjoy Club Sandals Service.

Windsor Beachfront Walkout Club Level Room with Patio Tranquility Soaking Tub – located directly on the beach, these newly renovated rooms feature a spacious patio including a Tranquility Soaking Tub for two and offer stunning views of the Caribbean Sea and resort’s private island. The bedroom boasts elegant furnishings including a custom-crafted king-size bed, smart TV and a fully stocked bar. Guests also enjoy Club Sandals Service.

Crystal Lagoon Honeymoon Butler Suites – located on the 1st floor and feature a balcony that overlooks a crystal lagoon. Indoors, the suites feature the ultimate in luxury with marble bathroom, whirlpool tub, 4-poster mahogany bed and includes Sandals Butler Service.

Royal One-Bedroom Butler Suites – elegant one bedroom Love Nest Suites®, near the water's edge in a location that reminds guests as to why they have come to the Caribbean. The newly refurbished suites feature a king-size bed with a marble bathroom adjacent to the intimate living area. All suites feature 2 plasma TVs, a patio or large balcony overlooking the beach and ocean and feature Sandals Butler Service.

Honeymoon Grand Luxury Butler Suite with Balcony Tranquility Soaking – located on the 1st and 2nd floors, with a spacious bedroom with a dining area and an expansive private patio including an outdoor Tranquility Soaking Tub for two. The bedroom has a 4-poster, king-size bed, and HD smart TV. The en-suite bathroom includes a walk-in shower, his and hers vanity and a water closet enclosed with frosted glass. A personal Butler and 24-hour room service are included.

Romeo & Juliet Butler Suite with Balcony Tranquility Soaking Tub – located on the 1st and 2nd floors, boasting a spacious bedroom with a dining area and an expansive private patio including an outdoor Tranquility Soaking Tub for two. The bedroom features a 4-poster, king-size bed, and HD smart TV. The en-suite bathroom includes a walk-in shower, his & hers vanity, backlit mirrors, and a water closet enclosed with frosted glass. A personal Butler and 24-hour room service are included.

Honeymoon Grand Luxury Walkout Butler Suite with Patio Tranquility Soaking Tub – located on the ground floor, these honeymoon suites feature a spacious bedroom with a dining area and an expansive private patio including an outdoor Tranquility Soaking Tub for two. The bedroom features handcrafted mahogany furniture, a 4-poster, king-size bed and HD smart TV. The en-suite bathroom includes a walk-in shower, his and hers vanity and a water closet enclosed with frosted glass. A personal Butler and 24-hour room service are included.

Romeo & Juliet Walkout Butler Suite with Patio Tranquility Soaking Tub – located on the ground floor, these Romeo & Juliet suites boast a spacious bedroom with a dining area and an expansive private patio including an outdoor Tranquility Soaking Tub for two. The bedroom has a 4-poster, king-size bed, and HD smart TV. The en-suite bathroom includes a walk-in shower, his and hers vanity, backlit mirrors, and a water closet enclosed with frosted glass. A personal Butler and 24-hour room service are included.

Crystal Lagoon Honeymoon Oceanview Butler Suites – located on the 1st floor, suites feature a 4-poster bed, a bathroom graced with marble, a whirlpool, flat-screen TVs, lagoon and ocean views and includes Sandals Butler Service.

Walk out Swim-Up Crystal Lagoon Honeymoon Butler Suites – as above but surrounded by lush Caribbean gardens and some feature a secluded patio that opens on a crystal lagoon pool. The suites offer the ultimate in luxury and includes Sandals Butler Service.

Crystal Lagoon Honeymoon One-Bedroom Butler Suites – located on the 1st floor, these magnificent one bedroom suites offer an expansive living area, separate bedroom with plasma TV, whirlpool bath and walk-in shower. Suites feature an oversized balcony with wonderful views of the ocean, pool and gardens and includes Sandals Butler Service.

Royal Beachfront One-Bedroom Butler Suites – located on the beach, these Love Nest Suites® offer an expansive living room complete with plasma TV, separate bedroom, whirlpool bath and walk-in shower. Suites feature an oversized balcony offering uninterrupted views of the ocean and includes Sandals Butler Service.

Royal Beachfront Honeymoon One-Bedroom Butler Suite – set along the white-sand beach, these honeymoon Love Nest Suites® have unobstructed views of the Caribbean Sea. These exceptional beachfront suites feature a comfortable living area, contemporary bathroom with a shower and tub, and an open bedroom featuring a 4-poster, king-size bed, flat-screen TV, fully stocked bar and iPod docking station. The oversized balcony or walkout patio includes a bistro set where you can enjoy dining with the ocean as your backdrop. A personal Butler and 24-hour room service are included.

Crystal Lagoon Honeymoon Penthouse Oceanview One-Bedroom Butler Suites – located on the 2nd floor, suites offer an expansive living room complete with plasma TV, separate bedroom, whirlpool bath and walk-in shower. Suites feature an oversized balcony overlooking the crystal lagoon and beautiful ocean views and includes Sandals Butler Service.

Swim-up Crystal Lagoon Honeymoon One-Bedroom Butler Suites – located on the ground floor, these Love Nest Suites® offer zero-entry access to a crystal lagoon straight from the private patio. Suites offer an expansive living area, separate bedroom, whirlpool bath and walk-in shower and includes Sandals Butler Service.

Over-the-Water Private Island Butler Honeymoon Bungalow - over-the-water bungalows, located just off the resort's private offshore island, featuring glass vision floor panels, outdoor sun deck complete with Tranquility Soaking Tub for two, sun loungers, bistro set, outdoor shower and over-the-water hammocks, hardwood floors, vaulted ceilings, custom crafted king-size beds, bathroom complete with double sinks and a walk-in rain shower, and direct resort access via a 'Royal Duffy' luxury boat. These Love Nest Suites® include Sandals Butler Service.

Over-the-Water Private Island Butler Villa with Infinity Pool – gorgeous over-the-water Love Nest Suites® with floating water hammocks and private glass floors, true Caribbean luxury! Admire the majestic beauty of the ocean from the private infinity pool and Jacuzzi with outdoor shower. With see-through glass floors, you can experience the ocean from the comfort of your luxurious suite. Lit water ensures you can enjoy the sea anytime day or night. Every suite is furnished with stylish mahogany king-size beds adorned with soft Egyptian linens and plush pillows for the ultimate sleep experience. Includes Sandals Butler Service.

Club Sandals Service:

    • Dedicated Club Sandals Lounge accessible 24-hours with Club Sandals concierge available 8:00am-10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need
    • Preferred Club Sandals Lounge check-in with chilled towel and Champagne upon arrival
    • Weekly hosted activities such a cocktail parties, martini evenings, wine tasting, snorkelling and exclusive Island Routes tours
    • In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water
    • Room service available from 7:00am-10:00pm daily
    • Complimentary luxury private airport transfers

Sandals Butler Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers. Beginning with luxury private airport transfers (valid for stays from 15 Nov '18 only), lemongrass-scented hand towels and welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, butler guests will also have access to all the Club Sandals amenities and weekly activities.

  • Complimentary honeymoon package: receive a bottle of chilled sparkling wine, a turndown service with flower petals on your bed on your first night, and fresh flowers and breakfast in bed one morning of your choice.

    To qualify for the Luxury Included® complimentary honeymoon package, all you have to do is check in online at https://www.sandals.co.uk/honeymoons/free/after booking your honeymoon. Offer valid for travel within 30-days of your wedding date. Terms and conditions apply. 

  • Free anniversary night:receive a free night in celebration of your anniversary when staying a minimum of 7 nights in a Club or Butler level category for travel between now–26 Dec ‘19.

    To qualify for the free anniversary night, all you have to do is provide proof of marriage licence online at https://www.sandals.co.uk/anniversaries/free/ within 14 days of booking. Bookings will then be adjusted to reflect the free night. Offer valid for travel within 30-days of your wedding anniversary date. Not applicable at Sandals Inn or any Over-the-Water Suites. Terms and conditions apply. 

  • Free Wedding: minimum stay 3 nights. Government and documentation fees at extra cost. Conditions apply. 

5-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal — of course, all included! 8 dining options: The Regency (International; buffet breakfast and lunch and à la carte dinner), Eleanor's (Pan-Caribbean; open for dinner only), Le Jardinier (French à la carte, reservations required), The Cricketer’s Pub (British Pub; open for breakfast, dinner and late night snacks), The Mariner Seaside Grill (grilled specialities; open daily from 11:00am-6:00pm), Bella Napoli Pizzeria and on the private offshore Island you'll find The Royal Thai, an authentic Thai restaurant (open for dinner only, reservations required), as well as the Jerk Shack, a Jamaican buffet with island jerk and salad bar (open for lunch). 5 bars including a piano bar and a beach bar. Afternoon tea is served daily at the Tea Room. 9 additional dining options at Sandals Montego Bay and 3 additional restaurants at Sandals Inn (transfers included).

Daytime and evening entertainment featuring contests and tournaments, Jamaican arts and crafts classes, cooking demonstrations, mixology classes, game shows, cocktail parties and karaoke nights.

6 swimming pools, 1 scuba pool and 5 whirlpools. Red Lane® Fitness Centre and Red Lane® Spa (treatments*). Floodlit tennis courts, croquet, volleyball, pool and bocce ball. Kayaking, windsurfing, snorkelling, paddleboards, Hobie Cats and scuba-diving* (free for certified divers, fee applies to others). Guests can visit the private offshore Sandals Island with a secluded private beach, a gourmet Thai restaurant, and a freshwater pool with a swim-up pool bar.

Exchange privileges with Sandals Montego Bay and Sandals Carlyle for 12 additional dining options (transfers included). Laundry/dry-cleaning service*. SnapShots photo shop*. Gift shop*. Exchange bureau. Complimentary WiFi Internet access in all room categories and public areas.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

2 nights.

*Denotes local charge.

Two people in love over 18 years only.

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4479)
  • Very good (1343)
  • Average (475)
  • Poor (245)
  • Terrible (174)
Image of the Tripadvisor rating Sandals Royal Caribbean Resort

Sep 17, 2019 James-Cheryl B

This is one of the best vacations we have ever experienced. The people and service are amazing. They could teach so many places what customer service should look like. We have enjoyed this experience so much that we have returned seven times. We have made many friends at this resort and they never disappoint. They have remarkable memories and… Read more
This is one of the best vacations we have ever experienced. The people and service are amazing. They could teach so many places what customer service should look like. We have enjoyed this experience so much that we have returned seven times. We have made many friends at this resort and they never disappoint. They have remarkable memories and take very good care of you during your stay. Pack light and enjoy! Read less
Image of the Tripadvisor rating Clayon Club Sandals

Sep 17, 2019 BigdaddyKimble

Clayon was phenomenal. He really made my stay worth the stay. I know if he is here I will definitely return due to the service he has provided under Sandals. Clayon reconciled problems in my room and not only took care of me as well fulfilled any of my needs. I say that knowing he went above and beyond every chance he got. If anyone stays here I… Read more
Clayon was phenomenal. He really made my stay worth the stay. I know if he is here I will definitely return due to the service he has provided under Sandals. Clayon reconciled problems in my room and not only took care of me as well fulfilled any of my needs. I say that knowing he went above and beyond every chance he got. If anyone stays here I promise you if you ask for Clayon he will serve better than anyone else the resort has to provide. Not only did he serve us but he also told us about the history of Jamaica which hand in hand helped make our experience better. We will definitely return knowing this resort only offers and provides the best like Clayon. Once again thank you Clayon for being so welcoming and understanding to us on our honeymoon. We truly appreciate you and everything you did. Thank you Sandals for having the and only the best Clayon. Read less
Image of the Tripadvisor rating Sandals Royal Caribbean Review

Sep 16, 2019 Andy S Richmond Heights, Ohio

Stayed here for our wedding and honeymoon, and from the moment we stepped out of the car and heard "Welcome Home", to the moment we left we truly felt like part of a family. Can't say enough about the quality of the staff here. Everyone genuinely cares about your well being, quality of experience, and goes well outside of their required… Read more
Stayed here for our wedding and honeymoon, and from the moment we stepped out of the car and heard "Welcome Home", to the moment we left we truly felt like part of a family. Can't say enough about the quality of the staff here. Everyone genuinely cares about your well being, quality of experience, and goes well outside of their required responsibilities to ensure your experience is a great one. Special shout out to Warren! He was so kind, so talented. He ran our game night with friends which was awesome! And we sort of jokingly said we'd love for him to sing at our wedding, and in his off time he SHOWED UP and sang the most beuatiful song. We were so incredibly touched. This on top of all his other responsibilities which are many. Love you Warren! Fam. Another special thanks to Sharolyn who guided us step by step thru our wedding process, ensuring everything was spot on special. Other special shoutouts!! "Black", "Staci", "Shameesia", "Andre" and "Sheldon", each and every one of them made it so that Sandals Royal Caibbean is already our second home. Read less
Image of the Tripadvisor rating Awful Customer Service

Sep 15, 2019 BigGame88

I have never posted on one of these sites before, but I thought this was necessary. What an awful experience with Sandals and their customer service. My wife and I booked a November trip to Sandals Jamaica in early March-- it’s now September. We bought our flights through Sandals because we thought it would be easier for transportation and if… Read more
I have never posted on one of these sites before, but I thought this was necessary. What an awful experience with Sandals and their customer service. My wife and I booked a November trip to Sandals Jamaica in early March-- it’s now September. We bought our flights through Sandals because we thought it would be easier for transportation and if necessary, flight changes through the airlines. Worst mistake ever! We planned our flights strategically so we could make the most of all of our days in Jamaica and to help save some money, since we (like most) are on a budget. We went with Copa Airlines. A few months go by and everything is confirmed and purchased with no problems until August comes and I get an email saying my flights have changed. Not much of a big change but now our layover is longer, but I can deal with that. Then, a week later, I get another email and it is the same thing—schedule is changed. But this time our flight coming home is now opposite of what it should be. Our flight from our connecting city (Panama City) to home (LA) was leaving Thursday and then our flight from the Jamaica to our connecting city (Panama City) did not leave until Friday. HOW DOES THAT EVEN MAKE SENSE? What is the point of booking flights through Sandals if they are not going to pay attention to your travel details? Not only were our return flights wrong but they put us on a flight leaving LA a day later than what we planned which would have caused us to miss and entire night of our trip. We also bought flight insurance. I first call customer service on a Monday with my wife. The first person we talked to was not helpful at all. They said there was nothing they could do except give us a refund for our flights. However, since it is now 2 months before our trip the flights are now twice as much as they were back in March when we originally booked our trip. We asked to speak with a supervisor. The supervisor then proceeded to tell us there was nothing she could do but she could have someone call us within 24 hours from the “air desk manager” between 5-7pm. Never got the call back so I call them again a few days later and they tell me the same thing-- I have to wait for someone to call me back. (Btw- These calls all lasted 2-3 hours each because of the hold time and having to explain my story over and over. Also, they said they had no record of me calling previously about this concern, even though they asked me questions verifying my account and the changes we requested during our first call). After we called again, since we did not receive a call back, it was another 3 hour phone call. I finally was able to get our flights changes but ended up having to pay $190. Sandals would only cover half of the difference even though we had travel insurance. They said there was nothing else they could do, and it is not their fault the flights changed. This is not the first time we have traveled to a Sandals resort. The first time we booked our own flights because we stayed in another city before traveling to our final destination. This is the first time we have used the flight booking through Sandals, and we will never again book this way. I would be surprised if we returned to a Sandals after this experience. We have many friends getting married and have recommended Sandals in the past. WE will NOT be recommending anyone to ever travel to a Sandals resort after this experience. The customer service and inhospitality we encountered were extremely disappointing for Sandals and would I expect more from a company who prides themselves on “creating romantic memories of a lifetime…through our outstanding team members”. These “outstanding team members” could have at least answered my questions instead of continuing to pass me off from one person to the next. I understand some of these things may not be their fault directly, but the rude service was unacceptable. I just hope others do not have to go through this experience. Good luck! Read less
Image of the Tripadvisor rating A Week of Paradise

Sep 15, 2019 DoctorDerm1 Winter Springs, Florida

This was our first Sandals vacation. Our week here was wonderful! My wife and I love to scuba so we did two dives every morning. Our afternoons were filled with relaxing on the beach and trying different tropical drinks (all included). Every evening we went to a different restaurant, either on this resort or the adjoining Montego Bay Sandals on… Read more
This was our first Sandals vacation. Our week here was wonderful! My wife and I love to scuba so we did two dives every morning. Our afternoons were filled with relaxing on the beach and trying different tropical drinks (all included). Every evening we went to a different restaurant, either on this resort or the adjoining Montego Bay Sandals on the shuttle. Evening entertainment was fun. It is next to the airport so just a 5 minute drive, however we did hear a plane for about 15 seconds every hour (no problem mon). Staff were all gracious and friendly. Nice going somewhere and not worry about tipping since it's all included in the price. Read less