Secrets St. James Montego Bay

Montego Bay, Jamaica

Virgin rating

Junior Suite Ocean Front Room
Seaside Grill
Piano Bar
Pool
Preferred Club Junior Swim Out Room
Junior Suite Bathroom
Coco Cafe
El Patio
Preferred Club Master Suite Ocean Front Room
Preferred Club Master Suite Bathroom
Preferred Club Pool
Preferred Club Bar
Himitsu
Oceana
Desires Music Lounge
Barracuda
Bordeaux
Blue Mountain
Promenade
Spa Hydrotherapy Pool
Spa
Theater
Junior Suite Ocean Front Room
Seaside Grill
Piano Bar
Pool
Preferred Club Junior Swim Out Room
Junior Suite Bathroom
Coco Cafe
El Patio
Preferred Club Master Suite Ocean Front Room
Preferred Club Master Suite Bathroom
Preferred Club Pool
Preferred Club Bar
Himitsu
Oceana
Desires Music Lounge
Barracuda
Bordeaux
Blue Mountain
Promenade
Spa Hydrotherapy Pool
Spa
Theater

The hotel

Everything is luxury at Secrets St James. This adults-only resort holds an exclusive, breathtaking location in Montego Bay's stunning peninsula, and guests here will enjoy the experience of Unlimited Luxury® - from wait service at the pool and beach, to an extensive range of restaurants and bars, and free-flow access to the facilities at neighbouring Secrets Wild Orchid, there's so much to enjoy. If you need a break from gazing at the crystal clear waters, head out onto them instead, with an assortment of water sports available that will make it impossible to get bored. There's also nightly live entertainment, theme parties, and even cooking and dance classes on offer, meaning that you're bound to be left with plenty of incredible memories. And for those seeking ultimate relaxation, the 15,000sq ft Spa is the perfect place to indulge. This resort is so special that you won't want to leave, but if you do, you'll find that Montego Bay's 'hip strip' is close by, as are multiple Championship golf courses and local attractions.

Amenities

  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Water Skiing
  • Windsurfing
  • Anniversary and special occasions
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Games Room

Where is it

Situated on the peninsula of Montego Bay, surrounded by the breathtaking Caribbean Sea. Transfer time from Sangster International Airport: 25 minutes.

Hotel information

350 suites, with elevators in every building. All rooms feature classic decor, a private, furnished balcony or terrace, 55" flat screen cable TV, mini-bar refreshed daily, coffee maker, bathrooms with double vanity, separate WC, separate shower, hot tub, luxury bath amenities, hair dryer, TV speaker controls in bathroom, armoire, electronic in-room safe, bathrobes and bedroom slippers, clothes steamers, alarm clock with MP3 docking station, nightstands with reading lamps and telephone, desk with telephone, sofa, ceiling fan, motion sensor air-conditioning, 24-hour room service (hours may vary), Secrets Box for private room service delivery and complimentary WiFi. 

Junior Suite Garden View rooms have garden views, and either 1 king-size bed sleeping a maximum of 2 adults, or 2 double beds sleeping a maximum of 3 adults.


All Inclusive

Guests enjoy Unlimited Luxury® services including

  • Limitless access to gourmet a la carte dining options, without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge service (room service hours may vary)
  • Pool and beach wait service
  • Mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities included
  • Free WiFi

Junior Suite Ocean View rooms have ocean views, and 1 king-size bed sleeping a maximum of 2 adults, or 2 double beds sleeping maximum 3 adults.

Junior Suite Ocean Front rooms are in an ocean-front location with stunning, direct ocean views, and 1 king-size bed sleeping a maximum of 2 adults, or 2 double beds sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean View rooms feature ocean views, and preferred club benefits, with 1 king-size bed sleeping a maximum of 2 adults, or 2 double beds sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean View Swim Out rooms feature ocean views, preferred club benefits (including complimentary butler service) and direct swim-out access to swimming pool, with 1 king-size bed sleeping a maximum of 2 adults, or 2 double beds sleeping maximum 3 adults.

Preferred Club Master Suite Ocean Front rooms are in an oceanfront location with stunning, direct ocean views, hot tub on the terrace (as well as hot tub in bathroom), a spacious living room and dining area with seating for four, preferred club benefits (including complimentary butler service) and 1 king-size bed, sleeping maximum 2 adults.


Preferred Club Benefits 

  • Private check-in and check-out
  • Complimentary Butler service (for guests staying on Preferred Club Junior Suite Ocean View Swim Out category or higher)
  • Soaking tub with padded covers for lounging on terrace
  • Private Preferred Club Lounge
  • Preferred Club status and amenities
  • Access to dining, activities and amenities at Breathless Montego Bay
  • Private concierge service
  • Private pool for Preferred Club guests
  • Daily continental breakfast in the lounge
  • Afternoon hot and cold hors d'oeuvres
  • Exquisite desserts and fine liquors in the lounge
  • Complimentary internet access in-suite
  • Complimentary computer access in the Preferred Club Lounge
  • Complimentary newspaper in the Preferred Club Lounge
  • Upgraded mini-bar service
  • Upgrade bath amenities
  • Steam press

An expansive range of 10 restaurants (1 buffet, 7 a la carte, and a cafe) and 9 bars and lounges. No reservations required. Restaurant openings rotate throughout the week. Restaurants include World Café (international restaurant, breakfast, lunch and dinner), Barefoot Grill (light lunch), Blue Mountain (authentic Jamaican-Caribbean fare, dinner), Bordeaux (a la carte French cuisine, dinner), El Patio (a la carte Mexican Cuisine, dinner) Himitsu (Asion fusion a la carte, dinner), Oceana (fresh seafood, lunch and dinner), Portofino (Italian cuisine with wine cellar, dinner), Seaside Grill (poolside a la carte with ocean views, lunch) and Coco Café (coffee and snack bar, open 24-hours). Bars include Barracuda (pool and beach bar, with signature cocktails), Showtime (theatre bar), Sugar Reef (pool bar with cocktails), Marlin Bar (open-air bar), Revive Bar (spa fruit and juice bar), The Lounge (lobby bar with live music ), Rendezvous (lobby bar with live music in the evenings), Piano Bar (Cuban-themed lounge with live piano music), Desires (sports bar and dance club, late night) and Manatees (swim-up bar).

Regular entertainment day and night, including live music in lounges, and nightly entertainment at the Theatre (which features comfortable seating, bar service, and air conditioning).

Pool and beach waiter service. Large, free form swimming pool (partially heated). Private pool for Preferred Club guests (partially heated). Three outdoor hot tubs. Gift shops. Game lounge. Live entertainment. 15,000 sq ft Spa* with massage cabins, whirl pool, steam room, sauna and more. Fitness centre, with cardio equipment and weight room. Darts. Giant chess board. Bicycle tours. Aerobics. Bocce ball. Jogging trail. Cooking and dance classes. Tennis. Introductory scuba lesson in the swimming pool. Watersports, including guided snorkelling, paddleboarding, water polo/pool volleyball, wind surfing, kayaks, catamaran*, water skiing*, parasailing*, wake/knee boarding*, tubing*, banana boats*, boat tours*, deep sea fishing*, and glass bottom boat*. Authentic Jamaican jerk chicken and beef patty carts at the beach and pool daily.

Complimentary WiFi. 24-hour room service (hours subject to change). 

*Denotes local charge. 
Dress code: most restaurants require guests to wear cover-ups and no sleeveless shirts when dining. A ‘casual elegance’ dress code is in place when taking dinner at Bordeaux, El Patio, Himitsu and Blue Mountain, with gentlemen required to be dressed in long trousers, with dress shirts or collared shirts, and women can wear dresses, shirts or blouses, and trousers, with no flip flops or sleeveless shirts.
Please note: this is an adults-only resort, and bookings with guests under the age of 18 will not be permitted.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6020)
  • Very good (2116)
  • Average (968)
  • Poor (442)
  • Terrible (329)
Image of the Tripadvisor rating Hotel need upgrading

Sep 9, 2024 darjune776

Room were not cleaned at all, bathroom sink had hair and dirt. Room had a bad smell. Food was good. Some staff was rude. They were leaks when in rained.
Image of the Tripadvisor rating Awesome Experience

Sep 8, 2024 dshot43

This resort will blow your mind with options and amenities. We celebrated a wedding anniversary with family and friends and ALL had a wonderful and overall a very positive experience! Highly recommend!
Image of the Tripadvisor rating Very Tired hotel,

Sep 6, 2024 smifffy5

Extremely Tired hotel, Room wasn't what I expected from a Secrets Hotel, been to Secrets before and disappointed. Especially because was for our 25th silver anniversary. The finishing of decor was awful... all roofs had tiles missing, fair enough was a hurricane in June, but come on, it's 2 months later... All said , they're was some good stuff… Read more
Extremely Tired hotel, Room wasn't what I expected from a Secrets Hotel, been to Secrets before and disappointed. Especially because was for our 25th silver anniversary. The finishing of decor was awful... all roofs had tiles missing, fair enough was a hurricane in June, but come on, it's 2 months later... All said , they're was some good stuff , food was good, but not consistent...went in french restaurant first week, and was awful, 2nd week completely different and good.. Altitude restaurant the same, bad, then 2nd week was great on our anniversary, the waitress was superb. 98% of staff were brilliant, only a couple that were miserable. Its kinda made me cautious of going to another Secrets . We really enjoyed, but was very expensive and expected more. Trashy gangster loud awful music by the pool, made us go to the beach every day.. Cmon we were in jamaica, play some Bob Marley music, or other decent non trashy music.. Read less
Image of the Tripadvisor rating Not worth the money!

Sep 6, 2024 j03142024

Booked this place, because it was rated as 5 star hotel, and the resort looked amazing. However the customer service wasn’t great. We ordered room service at 1:30pm, did not receive it until 4:30pm. (Had to call 3 times for status update). The rooms that were booked magically changed in their system so had to wait hours to get it sorted out.… Read more
Booked this place, because it was rated as 5 star hotel, and the resort looked amazing. However the customer service wasn’t great. We ordered room service at 1:30pm, did not receive it until 4:30pm. (Had to call 3 times for status update). The rooms that were booked magically changed in their system so had to wait hours to get it sorted out. Requested for water bottles at 5pm as there was none in the room when we were finally able to check-in, had to call 5 different times, and finally gotten it around 12:15am. Overall, the customer service needs to improve. The place is beautiful, and the restaurant servers were really nice!! They have variety food options and the quality of food was good too. I just wish the room service/ customer service was better. Read less
Image of the Tripadvisor rating Chilling in the West Indies

Sep 5, 2024 Martin L Hove, United Kingdom

We came as a couple to chill for a week in Jamaica and it couldn’t have been better. We were lucky as the weather was fantastic, we did have rain every day bar one but it was pretty much a quick hour at lunchtime so wasn’t an issue at all. We did have an issue with the first room with the air conditioning but we made the hotel aware and we were… Read more
We came as a couple to chill for a week in Jamaica and it couldn’t have been better. We were lucky as the weather was fantastic, we did have rain every day bar one but it was pretty much a quick hour at lunchtime so wasn’t an issue at all. We did have an issue with the first room with the air conditioning but we made the hotel aware and we were moved to another room which was perfect. The beaches are stunning and there’s plenty of choice of Pools, we didn’t go preferred and for us we didn’t see why you would want to. Being low season the hotel was quiet which was perfect for us and there was no issue getting a sunbed and shade whether by the pool or beach at anytime of the day. The restaurants were great we particularly liked the Jamaican, the hibachi table and the Oceana and Seabreeze restaurants for lunch. We found all of the staff lovely really friendly helpful and professional. We’d especially like to thank in no particular order Lionel at blue mountain, Ingrid & Leshan at Oceana, Monique welcome us to breakfast at the world cafe, Sashae at breakfast, Philip at the piano bar (top barman) , Chevelle at Bordeaux and Renee at guest relations. Read less