The Daisy Family Suites at Ocean Coral Spring

Montego Bay, Jamaica

Virgin rating

The hotel

The Daisy Family at Ocean Coral Spring brings you the latest in top quality, family friendly hotels in and around Montego Bay. With direct access to a spectacular white sand beach, in a serene area of Jamaica, you’ll be hard pushed to find somewhere as relaxing yet exciting at the same time. Whilst lying on the beach, you’ll feel like you’re secluded from everywhere, however in reality, you’re just a short drive away from Montego Bay and Falmouth – a small, charming town with English influences. You’ll struggle to get the kids to leave the resort though, there’s a water park, games room, bowling alley and a whole entertainment programme of sports and activities for them to get stuck into. It’s not just activities you’re spoilt for choice with, there’s 10 dining options to get your teeth into.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Water Skiing
  • Windsurfing
  • Kids Club
  • Teen Club
  • Families
  • Bar
  • Evening Entertainment

Where is it

Located on the seafront on the northwest coast of the island, in Trelawney, approximately 30 minutes from Montego Bay. 

Hotel information

513 rooms with an elegant interior design, all featuring 48” smart TV, minibar restocked daily, tea/coffee-making facilities, in-room digital safe, air-conditioning, iron, and hair dryer. 

Daisy Family Junior Suites are located next to the water park and overlooking the pool or gardens, with 1 king-size or 2 full-size beds as well as a sofa bed, sleeping maximum 5 people. These rooms include extra services such as umbrellas and Daisy amenities. 


Daisy Rooftop Junior Suite with spectacular views from the large terrace with sun loungers and jacuzzi, separate living area with sofa bed, bathroom with whirlpool, and bedroom with 1 king-size bed, sleeping maximum 5 people. 

Due to COVID19 related restrictions the hotel have amended room service hours for 11am - 6pm. Service outside these hours will be at nominal fee.

Martha’s Market (buffet restaurant offering international cuisine). La Locanda (a la carte restaurant serving Italian cuisine), Sakura (restaurant with Teppanyaki grill). Sugar Cane (Jamaican and Caribbean specialities; a la carte restaurant). Thali (Indian cuisine; a la carte restaurant). Route 66 (American BBQ food). Red Snapper (Beach restaurant). Jamaican Grill (specialising in Jamaican jerk). Snack Bar (selection of light bites and cocktails). Mike’s Coffee (tea, coffee and pastries, as well as smoothies and milkshakes). Ice Cream Shop. Range of bars including Pool bars, Lobby bar, Piano bar, Red Snapper Beach bar, Sports bar, Disco bar and Bowling Alley bar. 

Entertainment team with full programme of activities in the day, as well as shows and live music at night. 

Swimming pool and 2 jacuzzis. Lazy river. Water park and family pool. Theatre. Disco. Bowling Alley. Games room. Despacio Spa centre* with indoor pool*, jacuzzi*, sauna* and health and beauty treatments*. 24-hour gym. 2 tennis courts. Multi-sports court. Beach volleyball. Table Tennis. Aerobics. Snorkelling and other non-motorized water sports. Motorized water sports*. Daisy Club (4-12 years) and Teen Club (13-17 years) with an extensive range of sports, games and activities as well as games room. 

Complimentary WiFi. Room service (11am-11pm). Beauty salon and hairdressing service*. Medical service*. Shopping centre*. Complimentary parking. 

*Denotes local charge. 

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (783)
  • Very good (168)
  • Average (121)
  • Poor (95)
  • Terrible (174)
Image of the Tripadvisor rating New rooms, below average food!

May 19, 2022 228bigm

Here's my honest opinion of this place... First off the 'privilege' upgrade is nearly pointless. You need a butler to get anything and if you don't have their number to communicate then it's useless. The food in nearly every restaurant on the property is very bland. Reminded me of eating food from a hospital cafeteria. The food servers come across… Read more
Here's my honest opinion of this place... First off the 'privilege' upgrade is nearly pointless. You need a butler to get anything and if you don't have their number to communicate then it's useless. The food in nearly every restaurant on the property is very bland. Reminded me of eating food from a hospital cafeteria. The food servers come across as being rude UNTIL you tip. I felt like i had to tip for every little thing i needed. The one Japanese restaurant on the property needs a 24 hr notice to reserve a spot. Guess what... your butler will need to schedule it on your behalf. You can't reserve it yourself. The rooms are nice but there was no hot water in the shower. The beach area is nice and clean and they had plenty of towels available. Overall my experience was not the best so I doubt if we come back. Read less
Image of the Tripadvisor rating Over Sold and Under-delivered( WILL NOT RETURN)

May 18, 2022 sidiqy2022

Although the resort it self has a beautiful façade. The service here is horrible. Below are my review on each area. Front Desk: When I arrived the staff was friendly when I checked in. Unfortunately, members from my group rooms wasn't ready until 6pm, though check-in was 12PM. This tardiness ruin our first night plans. We were all exhausted… Read more
Although the resort it self has a beautiful façade. The service here is horrible. Below are my review on each area. Front Desk: When I arrived the staff was friendly when I checked in. Unfortunately, members from my group rooms wasn't ready until 6pm, though check-in was 12PM. This tardiness ruin our first night plans. We were all exhausted waiting on rooms for 6 hours. When I checked out the staff wasn't so pleasant. Didn't asked me about my stay, no greetings, nothing. Room: There were stains on the furniture. My hot tub wouldn't drain. The shower area drain was clogged. I was standing in dirty water. There was no resolution to this. Good job on the decor. Restaurant/Bar: POOR. The restaurants were all short staffed. The wait time for food was lengthy. At one of their restaurants (Route 66)we left because the extensive wait only to go to the buffet where there was only scraps left, cold food, nothing appetizing. Moreover, the bar ran out of frozen drinks often. There wasn't enough of drink options. Literally, the bartenders was only serving RUM PUNCH the entire night. For the most part for my entire stay. The entrees wasn't a thrill. The food was bland and wasn't mesmerizing. Also there was barely any Jamaican dishes. The jerk chicken in restaurant was baked not grilled. The jerk shack had an extensive wait. Amenities: Pool was great. Beach was ok. No water sports. Staff: Mixed feelings. There wasn't a consistency of hospitality. Needs improvement. All in all, I will not return to this property. I am so glad this is not my first stay in Jamaica. With the quality of service I would've been turned off from returning. I paid for 5 star service and wasn't given that. The property fell short of luxury standard I had expected. I should not wait extensively for food or drinks, additionally, there should be plenty of options on the menu. The staff all should be pleasant and fully equipped to serve the guest. This wasn't a vacation for me. With quality of service I could've stay in raggedy NYC and order McDonalds. Improve your staff and service time, update your menus. And for Gods this is Jamaica. Authentic Jamaican food. Read less
Image of the Tripadvisor rating Friends and family vacation

May 17, 2022 Oalexanderg81

I went with family and friends and had a great time, because of covid everything everywhere has been complicated but they made the best from our vacation. Mr. Rosario, jesus , juan, the chef alonso were so warming and welcoming that it made us very comfortable. The room was amazing 😍 The restaurants employees were great too 🙌🏼
Image of the Tripadvisor rating Miserable!

May 15, 2022 Carrey14

The absolute worst experience; believe the reviews! I didn’t. We contacted Expedia after two miserable days & they helped us transfer to another local resort which felt like heaven on earth after this nightmare of an establishment! Checked in after 3 & given a room assignment. Upon arriving, we found it completely trashed & housekeeping was just… Read more
The absolute worst experience; believe the reviews! I didn’t. We contacted Expedia after two miserable days & they helped us transfer to another local resort which felt like heaven on earth after this nightmare of an establishment! Checked in after 3 & given a room assignment. Upon arriving, we found it completely trashed & housekeeping was just starting. They were very rude as if it was our fault that we were assigned a dirty room… After waiting a substantial time, we get in & it is only hardly clean with dirt in the bathroom & hairs on the sink/bathtub. We went to sit on the couch & found many tiny bugs that looked like some sort of white mites. YUCK! To top this off, the AC would not work. No housekeeping was offered during our stay other than once when our baby was napping & they refused to come at a later time. Way understaffed; when we were able to locate someone, they would be rude & unwilling to help. The food is also awful. It might have been good if we were ever able to get some. Dined at buffet 4x & it was wiped of food every time. We waited a half hour & hardly any food would be put out & what was was terrible. Went to the snack bar & asked for some burgers we saw sitting there and was told they were out. We saw them sitting there available & even an employee eating one behind the hut... Booked because of the kids pool & half the slides were closed. Went to the front desk & they would just smile and apologize; no compensation or solution offered. On our taxi ride out, our drive told us she takes people to other local resorts daily because she hears the same complaints as well… Go elsewhere! Read less
Image of the Tripadvisor rating Worst 5 star we have stayed in

May 13, 2022 378barriem

Food of good quality. Staff 90 % friendly, Room fridge not stocked daily with drinks. No water motor sports equipment. No PADI dive centre or bookings for off site. No Privilege Pool with sun loungers and drinks service. Privilege beach area used by all and 5 in 7 days had drinks service. In fact TUI refunded us the Privilege monies as this… Read more
Food of good quality. Staff 90 % friendly, Room fridge not stocked daily with drinks. No water motor sports equipment. No PADI dive centre or bookings for off site. No Privilege Pool with sun loungers and drinks service. Privilege beach area used by all and 5 in 7 days had drinks service. In fact TUI refunded us the Privilege monies as this service had not been provided as advertised. Evening entertainment poor as very limited to entrance into show area. Pool nice size, did not see the pool being cleaned. Remember as Ocean Coral is in the name, the area from the beach into the sea the Coral is close, there are limited areas where children can safely play the sea. Beach nice and clean with gold soft sand For us it was of a 3 star standard. Read less