Zoetry Montego Bay

Montego Bay, Jamaica

The hotel

Somewhere to slow it all down, the Zoëtry Montego Bay Jamaica has just 49 suites, making it small but spectacular. As if inspired by the serenity of its private beach, every inch cossets you in calm, with meditation, yoga, spa therapies, and soothing gardens — featuring a free-flowing lagoon and infinity pool — setting the tone for your stay. It’s also inspired by its swanky Ironshore neighbourhood, giving it an exclusive edge and luxuries like full butler service, 24-hour room service, rum tasting, afternoon teas, and its ‘Endless Privileges®’ take on all-inclusive service. Raising the ‘all-in’ game, you don’t just get gourmet dining in its four restaurants and unlimited beverages in its four bars and 24-hour café, they also include indulgent extras like complimentary daily wellness experiences and a free snorkelling tour.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Hot tub
  • Honeymoon
  • No Smoking
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Paddle Boards
  • Yoga

Where is it

Inside the upscale Ironshore neighborhood, just 5 minutes away from Cinnamon Hill, White Witch and the Half Moon, three championship golf courses and steps away from the shores of the Caribbean sea in Montego Bay. 5 miles east of Montego Bay and 3 miles from the famous "Hip Strip". Transfer time from airport: 10 minutes.

Hotel information

49 luxurious suites situated in three main buildings: Wood & Water, Bamboo and Blue Mountain. All with butler service (including luggage assistance, unpacking service, special set-ups in room or preferred location, reservation marking for spa appointments and excursions, poolside service and meal delivery service), air-conditioning with individual climate control, private balcony or patio, cable TV, 24-hour in-suite private dining, twice daily refreshed mini-bar, complimentary unlimited worldwide calling, complimentary WiFi and in-room tablet, maid service three times daily, bottle of sparkling wine and fresh fruit daily, daily refreshed coffee/tea maker, safe, Bvlgari® bath amenities, cloth steamer and hairdryer. Junior Suite Tropical View are located on the 2nd floor of the Wood & Water and Blue Mountain buildings with views of the manicured gardens and resort. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

All Inclusive of: Endless Privileges® includes gourmet dining with an assortment of organic food and beverage selections, unlimited top-shelf spirits and specialty beverages in the five luxurious bars, twice daily refreshed mini-bar, Bvlgari® bath amenities, 24-hour private in-suite dining, complimentary unlimited worldwide calling, maid service three times daily, bottle of sparkling wine and fresh fruit daily, complimentary WiFi with the Unlimited Connectivity mobile app that allows guests to view the events, activities and restaurants at the resort, plus local destinations and more! Welcome bottle of Rum/Tequila. Complimentary 20-minute wellness experience or fitness consultation per person per stay. Complimentary Laundry/dry-cleaning services. Butler service. All activities and entertainment above unless otherwise stated.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Zoetry, Secrets, Breathless, Dreams and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Junior Suite Tropical View with Soaking Tub are the same as the Junior Suite Tropical View but with the addition of a whirlpool on the private balcony. With 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Junior Suite Ocean View are located on the 2nd and 3rd floor of the Bamboo and Blue Mountain buildings wih views across the stunning Caribbean sea. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Ocean View with Soaking Tub are the same as the Junior Suite Ocean View view but with the addition of a whirlpool on the private balcony. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child. 

Junior Suite Swim-Out Ocean View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim Out Ocean View with Soaking Tub are the same as the Junior Suite Swim-Out Ocean View view but with the addition of a whirlpool on the private terrace. With 1 king-size bed, sleeping maximum 2 adults.

Master Suite Ocean View are located in the Blue Mountain building, with spectacular views of the Caribbean sea from the private balcony. With 1 king-size bed, sleeping maximum 2 adults.

  • Booking bonus: book by 31 Jul '19 and adults receive up to 27% off the accommodation cost between 1 Nov–31 Dec '19.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

4 reservation-free restaurants: Canoa (Mediterranean cuisine, open for lunch and dinner), Coyaba (gourmet International fusion, open for breakfast, lunch and dinner), Polo Restaurant & Lounge (English-style lounge serving small plates) and Jerky Jo’s (authentic Jamaican cuisine, open from 10:00am-3:00pm). Coco Café (serving and featuring Jamaica's Blue Mountain Coffee, Tea's and pastries, open 24 hours). 4 bars and lounges serving limitless premium national and international brand beverages and top shelf liquors. Afternoon tea and rum tasting. 24-hour room service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighboring Secrets, Breathless and Sunscape Resorts & Spas (Terms and Conditions apply).

Infinity pool, flowing swimming pool winding through the resort and outdoor whirlpools. Spa* with gardens and a yoga facility, meditation areas, indoor and outdoor massage cabins and a fitness centre. Complimentary 20-minute wellness experience or fitness consultation (one per person, per stay). Nearby golf*. An on-site water sports centre offering complimentary activities including: kayaks, stand up paddle boards, snorkeling (guided tours) and Hobie cats. Motorised water sports* are available and include: complimentary 45-minute motorised snorkeling tour* (one per person per stay), deep sea fishing, scuba-diving, glass bottom boat rides, coast sightseeing and nighttime, floodlit glass bottom boat rides and stand up paddleboards. Cooking lessons, bracelet making and Patois lessons. Movies on the beach, board games. Ping pong. Local art exhibition. Complimentary shopping excursion to Rose Hall.

Complimentary WiFi access. Nurse service*, car rental*, gift shop and currency exchange. Complimentary laundry/dry-cleaning services.

*Denotes local charge.

Dress code: Applies in restaurants. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

Please note: No reservations required for any restaurants. 

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (327)
  • Very good (106)
  • Average (57)
  • Poor (27)
  • Terrible (16)
Image of the Tripadvisor rating Simply the best

May 18, 2019 RICHARD F

My brother and I stayed at this hotel and were taken aback by the level of opulence we were sorounded with. The staff were all excellent but I feel that I need to mention a few by name... Patrice ran the poolside area with the kind of attention to detail that ensured no guests were left without a drink whilst soaking up the sun. Shereen was… Read more
My brother and I stayed at this hotel and were taken aback by the level of opulence we were sorounded with. The staff were all excellent but I feel that I need to mention a few by name... Patrice ran the poolside area with the kind of attention to detail that ensured no guests were left without a drink whilst soaking up the sun. Shereen was another star in my view and was responsible for the seating of guests for breakfast/ dinner. She took time to listen to the various requests from guest and would at times ask for a meal to be prepared for a guest who had requested it that was not on that days menu. Mellissa, now known as the cocktail queen, had the knowledge and experience of running a bar that should also be recognised. Her manner and approach made everyone relaxed. Many a night was spent relaxing with fellow guest with Mellissa working her magic behind the bar. She made all feel at ease and was quite the conversationalist, no matter the topic. All in all, I thoroughly recommend this resort, because of its size (only 49 rooms) you are afforded a personal service by all the staff... cannot recommend this place highly enough Read less
Image of the Tripadvisor rating One year after our last visit, what has changed.

May 16, 2019 gibsor3 Whitchurch-Stouffville, Canada

My wife and I recently returned from a 10 day visit to Zoetry Montego Bay. This was exactly one year since we were there. We were expecting changes and did see some. Let me explain: The resort was bought a little over a year ago. What they got was a three star hotel and what they wanted to do was turn it into a 5 star resort. How did they do? Let… Read more
My wife and I recently returned from a 10 day visit to Zoetry Montego Bay. This was exactly one year since we were there. We were expecting changes and did see some. Let me explain: The resort was bought a little over a year ago. What they got was a three star hotel and what they wanted to do was turn it into a 5 star resort. How did they do? Let me start by looking at ambience. Renovations in room are complete and the rooms themselves are very nice. Large bathrooms, firm beds (some think too firm), very nice common areas. The beach is still full of sea grass and the only way to enjoy the ocean is by going to the end of the dock and down a ladder to a beautiful patch of clean sand. The hotel is expecting approval to remove and relocate the seagrass later this summer. That would go a very long way to achieving the desired 5 star look. Additional cosmetic work is necessary, but it did not in any way bother me. Food: They have made progress in the past year. Breakfast is a la carte and tasty. A poached egg is not underdone, nor overdone. The smoked salmon tastes like it would at a terrific New York or Montreal deli. Lunch, we took poolside and was delivered to our pool chairs. The menu changes regularly and the food was uniformly good. Dinner: Fish here should be their forte, however, is was very often overcooked. Steak was a very pleasant surprise. The filets were actually thick, tender and properly cooked to order. Theme nights were well presented, the Jamaican night's curried goat was perfect. We went to the Polo Club only once as I have an issue walking up stairs, but the night we went up, I had the best fish and chips that I have had in years. Service: To me the most beautiful hotel in the world that has mediocre staff immediately drops out of 5 star range. Conversely, a very good hotel with spectacular staff can overcome small deficiencies elsewhere. The staff here are spectacular. The General Manager has been able to either train or help to blossom a wonderful group of employees. I normally speak to any staff, housekeeping, groundskeepers - anyone who is normally not client facing. I must say that all staff, even one's who are often in non client facing roles were, to a person, friendly and a pleasure to talk with - very pleasant surprise. The client facing personnel were memorable, from F & B staff, to front desk and butlers. Yes butlers. We have been to a number of resorts that promise butler service and invariably they meet you the first day and you may never see them again. Not here. Our butler actually buttled. He went out of his way to ask every day if there was some way he could make our stay more enjoyable, from special requests of the chef, to making sure our pool side chairs were always shady. Thank you Nicholas. Our most frequent waitress at breakfast we had met last year and she still remembered us and made sure that my wife had lemon for her smoked salmon, even if she had to bring one from her tree at home. We were sad to say goodbye to Amevia. Our pool and lunch server was Patrice, again a holdover from last year. Unlike many places, where you may see a server every 30 to 45 minutes (go get your own drink!), Patrice was by our chairs at least every 15 minutes. Every guest I talked with thought she was fantastic. Our evening waiter was most often Damion. He was spot on, never messed up an order, remembered what little things we liked or didn't. During conversation my wife mentioned that she really liked Jamaican rum cake. The next day, Damion had asked the chef to bake her one, which he served to her for 2 days (off limits for others). The front desk staff were very good. As I mentioned I have a medical condition which makes climbing stairs very painful. I had emailed ahead to request a room in the building with an elevator or a ground floor room. When we arrived we were accomodated with a ground floor room and the assistant GM came over to welcome us back and confirm our arrangements. The General Manager, Saul, has had a little over a year to get this staff to where they are now and I think he deserves a lot of credit. Training is one thing, finding the right people and teaching them to blossom is not easy, but he has done it. It is also the first time where I have seen the GM speak to each guest every day to see if they had any suggestions, concerns, whatever. He noticed that I was wearing a T shirt from Hawaii, a very frequent destination for me for the past 40 years. He commented that he had been there once and really enjoyed the North Shore of Oahu. I asked him if he had ever tried Hawaiian Garlic Shrimp from Giovanni's Shrimp Truck. He said he had and loved them. I told him I had the recipe and sent it to him. That would have been at 1 o'clock. When we went to dinner that night, it was the Chef's Special. For me! This is a little long. I am afraid I look to service as outweighing location or ambience. I will be back and hope that physical improvements occur as planned. Read less
Image of the Tripadvisor rating Best Vacation Yet

May 13, 2019 David D Elkhart, Indiana

Stayed 4 nights at Zoetry with my spouse. What an incredible experience. The resort is a short 15 min ride from the airport. We were warmly greeted and treated like royalty the entire time we were there. The check in process was simple and the butler took care of our luggage for us and gave us a grand tour. The resort is on the small size… Read more
Stayed 4 nights at Zoetry with my spouse. What an incredible experience. The resort is a short 15 min ride from the airport. We were warmly greeted and treated like royalty the entire time we were there. The check in process was simple and the butler took care of our luggage for us and gave us a grand tour. The resort is on the small size and this is a great advantage. Never did we have to fight to find a chair around the poor or at the beach. Service was amazing and always with a smile. We also both had massages and the one from Nashell was one of the best I have ever had. We will definitely be back Read less
Image of the Tripadvisor rating Great resort

May 12, 2019 FellowTraveler245604 Coventry, Rhode Island

We had a great time on this trip! The room was comfortable and clean. This is a small resort (49 rooms) and pretty quiet. Yoga, pilates and aqua aerobics are all available every day. There is a complimentary snorkel trip every day at 9 that is a must. It goes out to a very healthy reef that is just a short boat ride away. There is also plenty to… Read more
We had a great time on this trip! The room was comfortable and clean. This is a small resort (49 rooms) and pretty quiet. Yoga, pilates and aqua aerobics are all available every day. There is a complimentary snorkel trip every day at 9 that is a must. It goes out to a very healthy reef that is just a short boat ride away. There is also plenty to see just off of the shore of the resort. Food was very good - we ate at Jerky Joe’s for at least half of our lunches! Knichell and Diana were very good masseuse at the spa. I get massages on a regular basis and was impressed. All of the staff are friendly and helpful; plus because of the small size of the resort, they really get to know you during your stay and you them. Read less
Image of the Tripadvisor rating Absolutely Amazing!

May 10, 2019 pbartmu

This is perhaps one of the best places I have ever stayed. My wife and I celebrated our anniversary and the staff did not disappoint in helping us celebrate. Our butler was amazing in helping us with anything we needed. Truely top notch and always right there when you had a request. The food was excellent and if you like meat, Jerky Joe's is the… Read more
This is perhaps one of the best places I have ever stayed. My wife and I celebrated our anniversary and the staff did not disappoint in helping us celebrate. Our butler was amazing in helping us with anything we needed. Truely top notch and always right there when you had a request. The food was excellent and if you like meat, Jerky Joe's is the place to be. Our room was fantastic! Our view was fantastic! Why should you believe this review? I have been to other Zoetry resorts. I have been to many, many Secrets resorts. And I have been to numerous Breathless resorts. The staff at Zoetry Montego Bay is what makes it great. No pressures. Just relaxation, fun, and great food. There are too many staff names to add here but I will be sure to spell them all out to the general manager. We will see this family again soon. Read less