Zoetry Montego Bay

Montego Bay, Jamaica

PLATINUM HOTEL
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Junior Suite Tropical View
Junior Suite Oean View
Junior Suite Bathroom
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Master Suite Ocean View
Master Suite Ocean View
Lobby
Lobby Bar
Canoa
Jerky Jo’s
Coyaba
Wedding Gazebo
Junior Suite Tropical View
Junior Suite Oean View
Junior Suite Bathroom
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Master Suite Ocean View
Master Suite Ocean View
Lobby
Lobby Bar
Canoa
Jerky Jo’s
Coyaba
Wedding Gazebo

The hotel

Somewhere to slow it all down, the Zoëtry Montego Bay Jamaica has just 49 suites, which include butler service, designed with a holistic approach. As if inspired by the serenity of its private beach, every inch cossets you in calm, with meditation, yoga, spa therapies, and soothing gardens — featuring a free-flowing lagoon and infinity pool — setting the tone for your stay. It’s also inspired by its swanky Ironshore neighbourhood, giving it an exclusive edge and luxuries like full butler service, 24-hour room service, rum tasting, afternoon teas, and its ‘Endless Privileges®’ take on all-inclusive service. Raising the ‘all-in’ game, you don’t just get gourmet dining in its four restaurants and unlimited beverages in its four bars and 24-hour café, they also include indulgent extras like complimentary daily wellness experiences and a free snorkelling tour.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Hot tub
  • Honeymoon
  • No Smoking
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Paddle Boards
  • Yoga

Where is it

Inside the upscale Ironshore neighborhood, just 5 minutes away from Cinnamon Hill, White Witch and the Half Moon, three championship golf courses and steps away from the shores of the Caribbean sea in Montego Bay. 5 miles east of Montego Bay and 3 miles from the famous "Hip Strip". Transfer time from airport: 10 minutes.

Hotel information

49 luxurious suites situated in three main buildings: Wood & Water, Bamboo and Blue Mountain. All with butler service (including luggage assistance, unpacking service, special set-ups in room or preferred location, reservation marking for spa appointments and excursions, poolside service and meal delivery service), air-conditioning with individual climate control, private balcony or patio, cable TV, 24-hour in-suite private dining, twice daily refreshed mini-bar, complimentary unlimited worldwide calling, complimentary WiFi and in-room tablet, maid service three times daily, bottle of sparkling wine and fresh fruit daily, daily refreshed coffee/tea maker, safe, Bvlgari® bath amenities, cloth steamer and hairdryer. Junior Suite Tropical View are located on the 2nd floor of the Wood & Water and Blue Mountain buildings with views of the manicured gardens and resort. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

All Inclusive of: Endless Privileges® includes gourmet dining with an assortment of organic food and beverage selections, unlimited top-shelf spirits and specialty beverages in the five luxurious bars, twice daily refreshed mini-bar, Bvlgari® bath amenities, 24-hour private in-suite dining, complimentary unlimited worldwide calling, maid service three times daily, bottle of sparkling wine and fresh fruit daily, complimentary WiFi with the Unlimited Connectivity mobile app that allows guests to view the events, activities and restaurants at the resort, plus local destinations and more! Welcome bottle of Rum/Tequila. Complimentary 20-minute wellness experience or fitness consultation per person per stay. Complimentary Laundry/dry-cleaning services. Butler service. All activities and entertainment above unless otherwise stated.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Zoetry, Secrets, Breathless, Dreams and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply). 

Junior Suite Tropical View with Soaking Tub are the same as the Junior Suite Tropical View but with the addition of a whirlpool on the private balcony. With 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Junior Suite Ocean View are located on the 2nd and 3rd floor of the Bamboo and Blue Mountain buildings wih views across the stunning Caribbean sea. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Ocean View with Soaking Tub are the same as the Junior Suite Ocean View view, located in the Wood & Water and Blue Mountain buildings, but with the addition of a whirlpool on the private balcony. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child. 

Junior Suite Swim-Out Ocean View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim Out Ocean View with Soaking Tub are the same as the Junior Suite Swim-Out Ocean View view but with the addition of a whirlpool on the private terrace. With 1 king-size bed, sleeping maximum 2 adults.

Master Suite Ocean View are located in the Blue Mountain building, with spectacular views of the Caribbean sea from the private balcony. With 1 king-size bed, sleeping maximum 2 adults.

4 reservation-free restaurants: Canoa (Mediterranean cuisine, open for lunch and dinner), Coyaba (gourmet International fusion, open for breakfast, lunch and dinner), Polo Restaurant & Lounge (English-style lounge serving small plates) and Jerky Jo’s (authentic Jamaican cuisine, open from 10:00am-3:00pm). Coco Café (serving and featuring Jamaica's Blue Mountain Coffee, Tea's and pastries, open 24 hours). 4 bars and lounges serving limitless premium national and international brand beverages and top shelf liquors. Afternoon tea and rum tasting. 24-hour room service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighboring Secrets, Breathless and Sunscape Resorts & Spas (Terms and Conditions apply).

Infinity pool, flowing swimming pool winding through the resort and outdoor whirlpools. Spa* with gardens and a yoga facility, meditation areas, indoor and outdoor massage cabins and a fitness centre. Complimentary 20-minute wellness experience or fitness consultation (one per person, per stay). Nearby golf*. An on-site water sports centre offering complimentary activities including: kayaks, stand up paddle boards, snorkeling (guided tours) and Hobie cats. Motorised water sports* are available and include: complimentary 45-minute motorised snorkeling tour* (one per person per stay), deep sea fishing, scuba-diving, glass bottom boat rides, coast sightseeing and nighttime, floodlit glass bottom boat rides and stand up paddleboards. Cooking lessons, bracelet making and Patois lessons. Movies on the beach, board games. Ping pong. Local art exhibition.

Complimentary WiFi access. Nurse service*, car rental*, gift shop and currency exchange. Complimentary laundry/dry-cleaning services.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: applies in restaurants. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

Please note: reservations required for any restaurants. 

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (398)
  • Very good (139)
  • Average (76)
  • Poor (45)
  • Terrible (27)
Image of the Tripadvisor rating Tourist CAREFUL!

Apr 13, 2020 stevonicap

I’m leaving two stars in regards to my horrible experience and the unprofessionalism of the guest service representative. I’ll try my best to make this review as short as possible, but I will like to make sure everyone is aware and please be cautious.The hotel have a taxi service that they recommend, the taxi service is normally on site at all… Read more
I’m leaving two stars in regards to my horrible experience and the unprofessionalism of the guest service representative. I’ll try my best to make this review as short as possible, but I will like to make sure everyone is aware and please be cautious.The hotel have a taxi service that they recommend, the taxi service is normally on site at all times or near by. We were typical Americans on vacation who were clearly taken advantage of by the taxi driver recommended by the hotel. We arranged a trip through the front desk for dolphin cove and bamboo rafting. Before we left the hotel representative assured us that he arranged everything and our driver will take care of us. We made it to the first destination, however not to the second one. On the way to the second destination, things were starting to become sketchy as if the taxi driver had uncertainty. We asked numerous of times, are you sure we are going to the bamboo rafting? He stated yes. Long story short, the taxi driver took us to the middle of no where, far out from Montego Bay to mountains. It was not the place we had requested and he knew it. He had taken us to river tubing ran by locals. It was very scary. They stared at us. We finally convinced him to leave, because that is not what we wanted. He tried to make it up to us by taking us through a “back entrance” of what he claimed was Martha Brae Rafting. It was the scariest thing ever. No real entrance, we only saw locals that he knew and spoke Jamaican language to where we couldn’t understand. We didn’t see any tourists. Everything was sneaky and fast paced. They took us down, told us to get on the raft. We ask the captain of the raft to take us back. We longer wanted to participate. He said no. We finally got towards the end of river, he asked that we give him the money before we get to the end because he didn’t want things to look sketchy. Finally, we were at the end of the river. We made it back to the taxi. At this point we were loss for words. The taxi driver took us to the ATM and ask for the money. He con us out of $450 American dollars. We reported this to the hotel supervisor Lance. I trusted him, he expressed great sympathy and that someone would contact us. It’s been over a month and No one from the hotel ever reached out or contacted us. This is very unprofessional. Besides this horrific experience the hotel was nice, and the people who worked at the resort were very friendly and made us welcome. Tourist please be CAREFUL! Read less
Image of the Tripadvisor rating AMAZING! More than we expected!

Mar 31, 2020 MGoderre Boston, Massachusetts

My wife and I had our wedding here this March with 20 of our family and friends. We wanted something tropical, small, all inclusive and not supper expensive but nice. Zoetry hit all the boxes. This was am amazing wedding/vacation for us and it was better than we could have hoped for. I can speak for all 22 of us when I say this was an epic trip!… Read more
My wife and I had our wedding here this March with 20 of our family and friends. We wanted something tropical, small, all inclusive and not supper expensive but nice. Zoetry hit all the boxes. This was am amazing wedding/vacation for us and it was better than we could have hoped for. I can speak for all 22 of us when I say this was an epic trip! We felt like we had the place to ourselves the entire week. The worst part was having to leave. I would recommend Zoetry Montego Bay to anyone. We will return one day for sure. Pros: The Staff! Everyone was amazing! So friendly and they went out of their way to accommodate us and our guests. I could not be happier with the service. We were sad to leave everyone. Jerky Joe's! Hands down my favorite spot! The food was great and Sunshine and the women working there made lunch memorable each day. The grounds: The Tropical views you would expect and the grounds are very well taken care of. At night the lighting is absolutely beautiful! The Wedding: Kaylia our wedding planer was the best! She helped us from day one of the planning until we headed back to the airport. Everything was beautiful and just what we had imagined. I have photographed over 300 weddings and I have to say our DJ's were one of the best I have seen. They got everyone dancing (no shirts) the whole time. We added an extra hr to keep going. Club Mobay: Get it!!! It's worth it just to cut the lines at the airport. Saved us at least 2hrs. Plus the free drinks are a good way to start off. The room: We had the suit and it was sick!. They are as good as the pictures on the website. We got a chance to see some of the other rooms as well and they are all nice. I recommend an ocean view, third floor if you want a little more privacy. Cons: (only 2) WiFi: The WiFi was being upgraded while we were there and was slow or dead in some spots. I was working better the last few days. Kayaks are not available until 9am. 6-7am the water was like glass and I wish I could have gone out then. Read less
Image of the Tripadvisor rating A lovely hotel

Mar 22, 2020 6adev

Our stay at Zoetry in March 2020 was exceptional. It is a gated boutique hotel with a small number of rooms, and simply beautifully situated on the beach. It has a a spa, sauna, steam room, hot pool, massage services, and gym, all with expert staff attached. You have to pay extra for some of these, and they are not cheap. Were the hotel to include… Read more
Our stay at Zoetry in March 2020 was exceptional. It is a gated boutique hotel with a small number of rooms, and simply beautifully situated on the beach. It has a a spa, sauna, steam room, hot pool, massage services, and gym, all with expert staff attached. You have to pay extra for some of these, and they are not cheap. Were the hotel to include them in the all inclusive price, it would be a winner. The food was always delicious in two restaurants, along with jerk chicken at mid-day. Staff were wonderfully friendly, courteous and positive, offering classes in patois, bracelet making, cooking, water aerobics and circuit training – all of which were included in our price, and all excellent in our view. We especially enjoyed the tai chi and yoga classes in the small pavilion at the end of the pier, with the sea all around us, and the teaching was caring and careful. We had the opportunity to talk to staff and get to know them, which was a real privilege and offered a wonderful insight into Jamaica. The swimming in the sea from the pier was lovely but we avoided attempting to swim from the beach as the water was shallow, and there was lots of sea weed. The beach was a beautiful narrow strip of sand but perfectly large enough for the amount of people who were staying. We would say it is not a hotel for families – rather for couples and individuals who wish to re-charge their batteries. We did think the taxi service offered by the hotel was unacceptably expensive. Read less
Image of the Tripadvisor rating Awesome Resort

Mar 21, 2020 theresawhite08

We loved Zoetry! Every day we were treated like royalty! The room was very comfortable, with a balcony with a nice view! The beach and pool were gorgeous! The food was fantastic, no buffets, ordered off a menu for every meal. The staff were friendly and very attentive to any wants or needs. We enjoyed our interactions with them. Can't wait to go… Read more
We loved Zoetry! Every day we were treated like royalty! The room was very comfortable, with a balcony with a nice view! The beach and pool were gorgeous! The food was fantastic, no buffets, ordered off a menu for every meal. The staff were friendly and very attentive to any wants or needs. We enjoyed our interactions with them. Can't wait to go back again!!! Read less
Image of the Tripadvisor rating Bait and Switch

Mar 14, 2020 kaitenshiru

This place is awful. The people were very helpful, but the food was bad, portion sizes worse, internet was non-existent, every service that could be charged was (and is incredibly overpriced), there are 3 restaurants that actually cook... the place was immaculate, and that combined with the friendliness of the staff are the only reasons I can… Read more
This place is awful. The people were very helpful, but the food was bad, portion sizes worse, internet was non-existent, every service that could be charged was (and is incredibly overpriced), there are 3 restaurants that actually cook... the place was immaculate, and that combined with the friendliness of the staff are the only reasons I can think of to bring this place any credit. Please avoid this place. Read less