Zoetry Montego Bay

Montego Bay, Jamaica

Virgin rating

Junior Suite Tropical View
Junior Suite Tropical View
Junior Suite Oean View
Junior Suite Bathroom
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Master Suite Ocean View
Lobby
Lobby Bar
Canoa
Jerky Jo’s
Coyaba
Wedding Gazebo
Junior Suite Ocean View with Soaking Tub
Junior Suite Swim Out Ocean View with Soaking Tub
Master Suite Bathroom
Coyaba
Soul Bar
Junior Suite Ocean View with Soaking Tub
Junior Suite Ocean View Swim Out
Polo
Junior Suite Tropical View
Junior Suite Tropical View
Junior Suite Oean View
Junior Suite Bathroom
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Master Suite Ocean View
Lobby
Lobby Bar
Canoa
Jerky Jo’s
Coyaba
Wedding Gazebo
Junior Suite Ocean View with Soaking Tub
Junior Suite Swim Out Ocean View with Soaking Tub
Master Suite Bathroom
Coyaba
Soul Bar
Junior Suite Ocean View with Soaking Tub
Junior Suite Ocean View Swim Out
Polo

The hotel

Somewhere to slow it all down, the Zoëtry Montego Bay Jamaica has just 49 suites, designed with a holistic approach. As if inspired by the serenity of its private beach, every inch cossets you in calm, with meditation, yoga, spa therapies, and soothing gardens — featuring a free-flowing lagoon and infinity pool — setting the tone for your stay. It’s also inspired by its swanky Ironshore neighbourhood, giving it an exclusive edge and luxuries like 24-hour room service, rum tasting, afternoon teas, and its ‘Endless Privileges®’ take on all-inclusive service. Raising the ‘all-in’ game, you don’t just get gourmet dining in its four restaurants and unlimited beverages in its four bars and 24-hour café, they also include indulgent extras like complimentary daily wellness experiences and a free snorkelling tour.

Amenities

  • Golf
  • Hobie Cats
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Yoga
  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • No Smoking

Where is it

Inside the upscale Ironshore neighborhood, just 5 minutes away from Cinnamon Hill, White Witch and the Half Moon, three championship golf courses and steps away from the shores of the Caribbean sea in Montego Bay. 5 miles east of Montego Bay and 3 miles from the famous "Hip Strip". Transfer time from airport: 10 minutes.

Hotel information

49 luxurious suites situated in three main buildings: Wood & Water, Bamboo and Blue Mountain. All with air-conditioning with individual climate control, private balcony or patio, cable TV, 24-hour in-suite private dining, twice daily refreshed mini-bar, complimentary unlimited worldwide calling, complimentary WiFi and in-room tablet, maid service three times daily, bottle of sparkling wine and fresh fruit daily, daily refreshed coffee/tea maker, safe, luxurious bath amenities, bath robe and slippers, cloth steamer and hairdryer, and complimentary butler service. Junior Suite Tropical View are located on the 2nd floor of the Wood & Water and Blue Mountain buildings with views of the manicured gardens and resort. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

All-Inclusive of: Endless Privileges® includes gourmet dining with an assortment of organic food and beverage selections. Unlimited top-shelf spirits and specialty beverages in the four luxurious bars. Twice daily refreshed mini-bar. Luxurious bath amenities 24-hour private in-suite dining. Complimentary unlimited worldwide calling. Maid service three times daily. Bottle of sparkling wine and fresh fruit daily. Complimentary WiFi mobile app that allows you to view the events, activities and restaurants at the resort, plus local destinations and more! Welcome bottle of rum/tequila. Complimentary 20-minute wellness experience or fitness consultation per person per stay. Complimentary laundry/dry-cleaning services. All activities and entertainment above unless otherwise stated. Complimentary access to Club Mobay VIP Airport Lounge (for reservations booked in Junior Suite Ocean View or above, for a minimum of 7 nights). Complimentary 45-minute motorised snorkelling tour. Complimentary sunset cruise experience (valid when booking a Master Suite for any number of nights or a Swim Out Suite for a minimum of 5 nights. Additional costs applies for other room categories). Complimentary butler service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets and Breathless resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Junior Suite Tropical View with Soaking Tub are the same as the Junior Suite Tropical View but with the addition of a whirlpool on the private balcony. With 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Junior Suite Ocean View are located on the 2nd and 3rd floor of the Bamboo and Blue Mountain buildings wih views across the stunning Caribbean sea. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Ocean View with Soaking Tub are the same as the Junior Suite Ocean View view, located in the Wood & Water and Blue Mountain buildings, but with the addition of a whirlpool on the private balcony. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child. 

Junior Suite Swim-Out Tropical View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim-Out Ocean View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim Out Ocean View with Soaking Tub are the same as the Junior Suite Swim-Out Ocean View view but with the addition of a whirlpool on the private terrace. With 1 king-size bed, sleeping maximum 2 adults.

Master Suite Ocean View are located in the Blue Mountain building, with spectacular views of the Caribbean sea from the private balcony. With 1 king-size bed, sleeping maximum 2 adults.

4 reservation-free restaurants: Canoa (Mediterranean cuisine, open for lunch and dinner), Coyaba (gourmet International fusion, open for breakfast, lunch and dinner), Polo Restaurant & Lounge (English-style lounge serving small plates) and Jerky Jo’s (authentic Jamaican cuisine, open from 10:00am-3:00pm). Coco Café (serving and featuring Jamaica's Blue Mountain Coffee, tea and pastries). 4 bars and lounges serving limitless premium national and international brand beverages and top shelf liquors. Afternoon tea and rum tasting. 24-hour room service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring Secrets and Breathless resorts (terms and conditions apply).

Infinity pool, flowing swimming pool winding through the resort and outdoor whirlpools. Spa* with gardens and a yoga facility, meditation areas, indoor and outdoor massage cabins and a fitness centre. Complimentary 20-minute wellness experience or fitness consultation (one per person, per stay). Nearby golf*. An on-site water sports centre offering complimentary activities including: kayaks, stand up paddle boards, and catamaran trips. Motorised water sports* are available and include: complimentary 45-minute motorised snorkelling tour* (one per person per stay), deep sea fishing*, scuba-diving*, parasailing*, and coastal sightseeing*. Cooking lessons, bracelet making and Patois lessons. Movies on the beach, board games. Ping pong. Local art exhibition.

Complimentary WiFi access. Nurse service*, car rental*, gift shop and currency exchange. Complimentary laundry/dry-cleaning services. Complimentary butler service for all guests. 24-hour reception.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below

* Denotes local charge.

Special assistance

Dress code: applies in restaurants. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (717)
  • Very good (214)
  • Average (139)
  • Poor (82)
  • Terrible (74)
Image of the Tripadvisor rating Great value for all inclusive, service was subpar

Dec 7, 2023 tonishaoliver Charlotte, North Carolina

Never having had a honeymoon, my husband and I took a trip to celebrate our 13yr wedding anniversary, birthdays, and honeymoon. The butler service was almost not existent, as our butler did not provide us with anything. We utilized the front desk to assist us due to him being MIA most of the time. The room service took exteremly long upwards of… Read more
Never having had a honeymoon, my husband and I took a trip to celebrate our 13yr wedding anniversary, birthdays, and honeymoon. The butler service was almost not existent, as our butler did not provide us with anything. We utilized the front desk to assist us due to him being MIA most of the time. The room service took exteremly long upwards of 2 hours. Jerky Joe's was amazing and Tikka and Hillary were the highlight of our trip. Read less
Image of the Tripadvisor rating Exclusive Service and Amazing Hospitality

Dec 6, 2023 RomWar92 Trenton, Michigan

Zoëtry Montego Bay provided a high level of personal service and responsiveness that is in keeping with the small size and personalization we have come to expect as UVC members. The resort helped my family have a fantastic time, changing rooms to accommodate a ground level entry and making my birthday special with flowers and announcements! Their… Read more
Zoëtry Montego Bay provided a high level of personal service and responsiveness that is in keeping with the small size and personalization we have come to expect as UVC members. The resort helped my family have a fantastic time, changing rooms to accommodate a ground level entry and making my birthday special with flowers and announcements! Their recommendations for excursions ensured that we had a fun and safe time in Jamaica! Read less
Image of the Tripadvisor rating Beautiful property, inconsistent service

Dec 5, 2023 Tom P

The hotel itself and the rooms were great. Clean, well appointed etc. Check in and out very smooth and the assigned butlers created a whatsapp group so you could text with any requests or needs. Jason and Rayan (our butlers) were great. You get given 'coupons' for services when you check in but you have to get them from the concierge and you get… Read more
The hotel itself and the rooms were great. Clean, well appointed etc. Check in and out very smooth and the assigned butlers created a whatsapp group so you could text with any requests or needs. Jason and Rayan (our butlers) were great. You get given 'coupons' for services when you check in but you have to get them from the concierge and you get the hard sell to goto the presentation. Big turn off for us. The spa was excellent value and service. Mike from the spa was incredible. The beach / ocean area was small and not well maintained (trash, washed up debris etc.). The pool areas were fine, a little tired (could use a refresh) and the main pool was too cold to use even in 90 degree+ weather. The sun beds were sometimes setup by staff, other times not and when people left it could take hours before staff would clean tables, remove towels and reset the beds so we just did it ourselves. The evening dining and entertainment was great. Each night was themed with many options and different entertainment. Breakfast and lunch were fine with a static menu and limited options. The bars were well stocked (solid liquor top shelf), if you are white wine / champagne drinkers (like us) the wine is a little cheap / sweet for our tastes. The service across the board (restaurants, bars, poolside, housekeeping) was weirdly inconsistent and depended who was working. A few examples: 1) Poolside sometimes your drink was refreshed the second you finished, sometimes no-one came for hours or we gave up and went to the bar. If Patricia was working you were lucky as she was great. 2) Lobby bar, sometimes you would wait 20 mins for someone to show up to get you a drink, often the reception staff or butlers would have to jump in. Except when Barbara was working in the evenings as she was fantastic. 3) House keeping kept removing towels and not replacing them. The mini bar was erratically restocked and every day things missing. 4) Dinner service was either great or not depending who you got. Tables often missing napkins, condiments, cutlery etc. Final thought, the noise. You are directly under the takeoff path for Montego Bay airport and right on the road. Didn't bother us much but noticeable Re-reading this review theres a lot of items that make it sound like a bad experience but it wasn't, we really enjoyed our time there. i'm holding the Zoetry to a very high bar due to the cost. Overall we probably wouldn't go back to this Zoetry but we will definitely try others Read less
Image of the Tripadvisor rating So upsetting

Nov 27, 2023 lesliejbest

For what we paid and the beauty of the area/resort, the service was terrible. Meals different than ordered more often than not, room service wouldn’t show or answer calls and the butler service was a joke. Terribly disappointing. Not to mention the sounds of the highway and airplanes. Not worth the price. And we had the swim-out room with the… Read more
For what we paid and the beauty of the area/resort, the service was terrible. Meals different than ordered more often than not, room service wouldn’t show or answer calls and the butler service was a joke. Terribly disappointing. Not to mention the sounds of the highway and airplanes. Not worth the price. And we had the swim-out room with the ocean view. Gorgeous balcony and view. Everything else 👎🏼 Read less
Image of the Tripadvisor rating Fantastic trip, do not worry about bad reviews!

Nov 20, 2023 Eac610

We had a fantastic trip last week. The only negatives were airport noise and one noisy child. All else was lovely! I would recommend without question to anyone. We hope to return someday. Thank you to Patrick, Barbara, Hillary, Kina, Christine for a great experience!