Zoetry Montego Bay

Montego Bay, Jamaica

The hotel

Somewhere to slow it all down, the Zoëtry Montego Bay Jamaica has just 49 suites, which include butler service, designed with a holistic approach. As if inspired by the serenity of its private beach, every inch cossets you in calm, with meditation, yoga, spa therapies, and soothing gardens — featuring a free-flowing lagoon and infinity pool — setting the tone for your stay. It’s also inspired by its swanky Ironshore neighbourhood, giving it an exclusive edge and luxuries like full butler service, 24-hour room service, rum tasting, afternoon teas, and its ‘Endless Privileges®’ take on all-inclusive service. Raising the ‘all-in’ game, you don’t just get gourmet dining in its four restaurants and unlimited beverages in its four bars and 24-hour café, they also include indulgent extras like complimentary daily wellness experiences and a free snorkelling tour.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Hot tub
  • Honeymoon
  • No Smoking
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Paddle Boards
  • Yoga

Where is it

Inside the upscale Ironshore neighborhood, just 5 minutes away from Cinnamon Hill, White Witch and the Half Moon, three championship golf courses and steps away from the shores of the Caribbean sea in Montego Bay. 5 miles east of Montego Bay and 3 miles from the famous "Hip Strip". Transfer time from airport: 10 minutes.

Hotel information

49 luxurious suites situated in three main buildings: Wood & Water, Bamboo and Blue Mountain. All with butler service (including luggage assistance, unpacking service, special set-ups in room or preferred location, reservation marking for spa appointments and excursions, poolside service and meal delivery service), air-conditioning with individual climate control, private balcony or patio, cable TV, 24-hour in-suite private dining, twice daily refreshed mini-bar, complimentary unlimited worldwide calling, complimentary WiFi and in-room tablet, maid service three times daily, bottle of sparkling wine and fresh fruit daily, daily refreshed coffee/tea maker, safe, Bvlgari® bath amenities, cloth steamer and hairdryer. Junior Suite Tropical View are located on the 2nd floor of the Wood & Water and Blue Mountain buildings with views of the manicured gardens and resort. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

All Inclusive of: Endless Privileges® includes gourmet dining with an assortment of organic food and beverage selections, unlimited top-shelf spirits and specialty beverages in the five luxurious bars, twice daily refreshed mini-bar, Bvlgari® bath amenities, 24-hour private in-suite dining, complimentary unlimited worldwide calling, maid service three times daily, bottle of sparkling wine and fresh fruit daily, complimentary WiFi with the Unlimited Connectivity mobile app that allows guests to view the events, activities and restaurants at the resort, plus local destinations and more! Welcome bottle of Rum/Tequila. Complimentary 20-minute wellness experience or fitness consultation per person per stay. Complimentary Laundry/dry-cleaning services. Butler service. All activities and entertainment above unless otherwise stated.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Zoetry, Secrets, Breathless, Dreams and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply). 

Junior Suite Tropical View with Soaking Tub are the same as the Junior Suite Tropical View but with the addition of a whirlpool on the private balcony. With 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Junior Suite Ocean View are located on the 2nd and 3rd floor of the Bamboo and Blue Mountain buildings wih views across the stunning Caribbean sea. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Ocean View with Soaking Tub are the same as the Junior Suite Ocean View view, located in the Wood & Water and Blue Mountain buildings, but with the addition of a whirlpool on the private balcony. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child. 

Junior Suite Swim-Out Ocean View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim Out Ocean View with Soaking Tub are the same as the Junior Suite Swim-Out Ocean View view but with the addition of a whirlpool on the private terrace. With 1 king-size bed, sleeping maximum 2 adults.

Master Suite Ocean View are located in the Blue Mountain building, with spectacular views of the Caribbean sea from the private balcony. With 1 king-size bed, sleeping maximum 2 adults.

4 reservation-free restaurants: Canoa (Mediterranean cuisine, open for lunch and dinner), Coyaba (gourmet International fusion, open for breakfast, lunch and dinner), Polo Restaurant & Lounge (English-style lounge serving small plates) and Jerky Jo’s (authentic Jamaican cuisine, open from 10:00am-3:00pm). Coco Café (serving and featuring Jamaica's Blue Mountain Coffee, Tea's and pastries, open 24 hours). 4 bars and lounges serving limitless premium national and international brand beverages and top shelf liquors. Afternoon tea and rum tasting. 24-hour room service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighboring Secrets, Breathless and Sunscape Resorts & Spas (terms and conditions apply).

Infinity pool, flowing swimming pool winding through the resort and outdoor whirlpools. Spa* with gardens and a yoga facility, meditation areas, indoor and outdoor massage cabins and a fitness centre. Complimentary 20-minute wellness experience or fitness consultation (one per person, per stay). Nearby golf*. An on-site water sports centre offering complimentary activities including: kayaks, stand up paddle boards, snorkeling (guided tours) and catamaran. Motorised water sports* are available and include: complimentary 45-minute motorised snorkeling tour* (one per person per stay), deep sea fishing, scuba-diving, glass bottom boat rides, coast sightseeing and nighttime, floodlit glass bottom boat rides and stand up paddleboards. Cooking lessons, bracelet making and Patois lessons. Movies on the beach, board games. Ping pong. Local art exhibition.

Complimentary WiFi access. Nurse service*, car rental*, gift shop and currency exchange. Complimentary laundry/dry-cleaning services.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below

* Denotes local charge.

Latest travel advice

Special assistance

Dress code: applies in restaurants. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

Please note: reservations required for any restaurants. 

Please note: maid-service and twice-daily refreshed mini-bar are temporarily upon request.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (477)
  • Very good (150)
  • Average (82)
  • Poor (48)
  • Terrible (33)
Image of the Tripadvisor rating AMAZING

Jul 29, 2021 monie218

This was my first SOLO trip and I opted for Zoetry because it was a smaller resort and my stay was amazing. It was a little pricey, but I figured I'm worth it. There wasn't much to do in the form of activities or entertainment, but it was very relaxing with beautiful views, amazing staff to assist you all day and I met some wonderful new people.… Read more
This was my first SOLO trip and I opted for Zoetry because it was a smaller resort and my stay was amazing. It was a little pricey, but I figured I'm worth it. There wasn't much to do in the form of activities or entertainment, but it was very relaxing with beautiful views, amazing staff to assist you all day and I met some wonderful new people. The food was GREAT and yes I will definitely be back! My favs were Crystal, Melissa & Christine, they definitely made sure my stay was absolutely AMAZING! Read less
Image of the Tripadvisor rating 3 1/2 Stars at a 4 1/2 stars price

Jul 23, 2021 Murph4636 Cockeysville, Maryland

Pros The rooms are spacious and clean. The resort is nice and intimate. Liquors are top shelf. The staff is very pleasant. Covid protocols were good. Testing was fast, staff was masked, and tables were sanitized upon seating. Shout out to Melissa, Kyle, Barb, and Zamir for their great service. Cons The food is adequate at best. We didn’t leave… Read more
Pros The rooms are spacious and clean. The resort is nice and intimate. Liquors are top shelf. The staff is very pleasant. Covid protocols were good. Testing was fast, staff was masked, and tables were sanitized upon seating. Shout out to Melissa, Kyle, Barb, and Zamir for their great service. Cons The food is adequate at best. We didn’t leave with one memorable meal with the exception of the Jerk chicken shack. The lobster and scallops served one evening was so salty it was inedible. Mini fridge is not stocked daily. Apparently under covid protocols you need to request to have it to be re-stocked, which we did multiple times, to no avail. I spoke to management and we finally got it fully stocked – they day before we were to leave. Complementary Snorkeling. Signed up the day before. They day of snorkeling we were told it was too windy and we could try again the following day. When we showed up the next day, we were told it is complementary only on certain days and that we could snorkel but we would have to pay. I brought this issue to management and they explained that the watersports were sub-contracted, and they had no control over their polices. Ok, well then don’t advertise it on the Zoetry website. Also, if you paddleboard, there is only one paddle board. So not sure why the website shows plural. Coffee shop. Coffee shops opens at 6:00 am, except when it doesn’t. Which is every day. Today I waited until 6:40 am and still no one showed. I went to the front desk to request they find someone to serve the coffee and was told that the shop didn’t open until 7:00 am, which was a lie. They admitted that the coffee shop opening on time was an issue. So, I requested a small pot of coffee that I could take to the room for my wife and I and was told we needed to wait until room service open at 7:00 am. And this is where the issue lies, there is a culture of “can’t” instead of “how can we accommodate this person.” On all the other resorts we have stayed in Jamaica the emphasis is around how they can accommodate the customer. This issue with this resort in our opinion is the failure of management to manage expectations. I understand we are coming out of covid. If the restaurant is having a staffing issue, then place a sign at the coffee shop/bar that says we are short staffed, please ask any of the staff people to find the coffee/bartender. If covid protocols say that the mini-bar will be stocked upon request, hand on a placard that’s says “restocked upon request.” Don’t hand me a keycard that says stocked twice daily. If the coffee shop isn’t open, and a customer requests something, find a way to accommodate them. Don’t tell them they have to wait. We are the ones paying for a 4 ½ star experience. It’s the little things that make-or-break a resorts reputation. On short, we won’t be returning to this resort. We paid for too much for a 3 ½ star experience. Read less
Image of the Tripadvisor rating Travel in the Time of COVID

Jul 19, 2021 kmunis Elkton, Maryland

The staff did a great job with COVID protocols, but COVID meant the resort was maybe half full. So not everything was open or offered per the website. Out trip was short so it was not a big issue for us, but someone staying a week or more might get weary of the same dining choices. COVID testing was well organized and we had no problems… Read more
The staff did a great job with COVID protocols, but COVID meant the resort was maybe half full. So not everything was open or offered per the website. Out trip was short so it was not a big issue for us, but someone staying a week or more might get weary of the same dining choices. COVID testing was well organized and we had no problems getting our results before our flight back. Pros: Huge rooms Great pool area Clean, well maintained resort Only 15 mins from the airport Very friendly and accommodating staff Good food Brand name liquor Jerk shack for late afternoon shade and ice cold Red Stripes Cons: Beach, ok for sunbathing, not for swimming Road noise and planes overhead Polo Lounge served no food and only occasionally had a bartender. I know COVID has made things difficult and a half full resort means things need to be scaled back. We were happy just to be able to travel again and Zoetry was a good choice. Read less
Image of the Tripadvisor rating A very good and private and intimate resort

Jul 18, 2021 briean03

Really good resort to stay at. They do offer all inclusive with your stay. It’s a small resort but that’s what I like most about it. For such a small resort there is plenty of activities for you and your loved ones to enjoy. The staff was very friendly and helpful as well.
Image of the Tripadvisor rating Great property, Staff made it even better

Jul 16, 2021 kurts507 Tampa, United States

Zoetry Montego Bay was a very pretty property and we had a very nice suite with a direct ocean view. The food, wine and rum was also much better than I would have expected at an all-inclusive. However, what really makes the Zoetry special is the staff. Tanille at the front desk, took care of us with amazing care from before arrival when I was… Read more
Zoetry Montego Bay was a very pretty property and we had a very nice suite with a direct ocean view. The food, wine and rum was also much better than I would have expected at an all-inclusive. However, what really makes the Zoetry special is the staff. Tanille at the front desk, took care of us with amazing care from before arrival when I was arranging a private dinner at their gazebo at the end of the pier (a lovely experience), through checking in on us daily via text during our stay to helping us get our return trip Covid test results (even though it was her day off)! Stacey, the waitress, took special care of us when we were running late and stressed one morning and then for the rest of our stay. Chef Nadia even came out from the kitchen at Conoa restaurant and asked us if she could make us anything special for lunch the next day - she came through with an amazing off the menu seafood dish. The staff turned our experience from great to absolutely wonderful. Read less