Zoetry Montego Bay

Montego Bay, Jamaica

The hotel

Somewhere to slow it all down, the Zoëtry Montego Bay Jamaica has just 49 suites, which include butler service, designed with a holistic approach. As if inspired by the serenity of its private beach, every inch cossets you in calm, with meditation, yoga, spa therapies, and soothing gardens — featuring a free-flowing lagoon and infinity pool — setting the tone for your stay. It’s also inspired by its swanky Ironshore neighbourhood, giving it an exclusive edge and luxuries like full butler service, 24-hour room service, rum tasting, afternoon teas, and its ‘Endless Privileges®’ take on all-inclusive service. Raising the ‘all-in’ game, you don’t just get gourmet dining in its four restaurants and unlimited beverages in its four bars and 24-hour café, they also include indulgent extras like complimentary daily wellness experiences and a free snorkelling tour.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Hot tub
  • Honeymoon
  • No Smoking
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Paddle Boards
  • Yoga

Where is it

Inside the upscale Ironshore neighborhood, just 5 minutes away from Cinnamon Hill, White Witch and the Half Moon, three championship golf courses and steps away from the shores of the Caribbean sea in Montego Bay. 5 miles east of Montego Bay and 3 miles from the famous "Hip Strip". Transfer time from airport: 10 minutes.

Hotel information

49 luxurious suites situated in three main buildings: Wood & Water, Bamboo and Blue Mountain. All with butler service (including luggage assistance, unpacking service, special set-ups in room or preferred location, reservation marking for spa appointments and excursions, poolside service and meal delivery service), air-conditioning with individual climate control, private balcony or patio, cable TV, 24-hour in-suite private dining, twice daily refreshed mini-bar, complimentary unlimited worldwide calling, complimentary WiFi and in-room tablet, maid service three times daily, bottle of sparkling wine and fresh fruit daily, daily refreshed coffee/tea maker, safe, Bvlgari® bath amenities, cloth steamer and hairdryer. Junior Suite Tropical View are located on the 2nd floor of the Wood & Water and Blue Mountain buildings with views of the manicured gardens and resort. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

All Inclusive of: Endless Privileges® includes gourmet dining with an assortment of organic food and beverage selections, unlimited top-shelf spirits and specialty beverages in the five luxurious bars, twice daily refreshed mini-bar, Bvlgari® bath amenities, 24-hour private in-suite dining, complimentary unlimited worldwide calling, maid service three times daily, bottle of sparkling wine and fresh fruit daily, complimentary WiFi with the Unlimited Connectivity mobile app that allows guests to view the events, activities and restaurants at the resort, plus local destinations and more! Welcome bottle of Rum/Tequila. Complimentary 20-minute wellness experience or fitness consultation per person per stay. Complimentary Laundry/dry-cleaning services. Butler service. All activities and entertainment above unless otherwise stated.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Zoetry, Secrets, Breathless, Dreams and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Junior Suite Tropical View with Soaking Tub are the same as the Junior Suite Tropical View but with the addition of a whirlpool on the private balcony. With 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Junior Suite Ocean View are located on the 2nd and 3rd floor of the Bamboo and Blue Mountain buildings wih views across the stunning Caribbean sea. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Ocean View with Soaking Tub are the same as the Junior Suite Ocean View view but with the addition of a whirlpool on the private balcony. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child. 

Junior Suite Swim-Out Ocean View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim Out Ocean View with Soaking Tub are the same as the Junior Suite Swim-Out Ocean View view but with the addition of a whirlpool on the private terrace. With 1 king-size bed, sleeping maximum 2 adults.

Master Suite Ocean View are located in the Blue Mountain building, with spectacular views of the Caribbean sea from the private balcony. With 1 king-size bed, sleeping maximum 2 adults.

  • Booking bonus: book by 31 Jul '19 and adults receive up to 27% off the accommodation cost between 1 Nov–31 Dec '19.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking Bonus: Book by 31 Jul '19 to receive up to 27% off the accommodation cost between 1 Jan–30 Apr '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking Bonus: Book by 29 Feb '20 to receive up to 27% off the accommodation cost between 1 May–31 Oct '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking Bonus: Book by 31 Jul '20 to receive up to 27% off the accommodation cost between 1 Nov–31 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

4 reservation-free restaurants: Canoa (Mediterranean cuisine, open for lunch and dinner), Coyaba (gourmet International fusion, open for breakfast, lunch and dinner), Polo Restaurant & Lounge (English-style lounge serving small plates) and Jerky Jo’s (authentic Jamaican cuisine, open from 10:00am-3:00pm). Coco Café (serving and featuring Jamaica's Blue Mountain Coffee, Tea's and pastries, open 24 hours). 4 bars and lounges serving limitless premium national and international brand beverages and top shelf liquors. Afternoon tea and rum tasting. 24-hour room service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighboring Secrets, Breathless and Sunscape Resorts & Spas (Terms and Conditions apply).

Infinity pool, flowing swimming pool winding through the resort and outdoor whirlpools. Spa* with gardens and a yoga facility, meditation areas, indoor and outdoor massage cabins and a fitness centre. Complimentary 20-minute wellness experience or fitness consultation (one per person, per stay). Nearby golf*. An on-site water sports centre offering complimentary activities including: kayaks, stand up paddle boards, snorkeling (guided tours) and Hobie cats. Motorised water sports* are available and include: complimentary 45-minute motorised snorkeling tour* (one per person per stay), deep sea fishing, scuba-diving, glass bottom boat rides, coast sightseeing and nighttime, floodlit glass bottom boat rides and stand up paddleboards. Cooking lessons, bracelet making and Patois lessons. Movies on the beach, board games. Ping pong. Local art exhibition. Complimentary shopping excursion to Rose Hall.

Complimentary WiFi access. Nurse service*, car rental*, gift shop and currency exchange. Complimentary laundry/dry-cleaning services.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: applies in restaurants. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

Please note: ro reservations required for any restaurants. 

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (339)
  • Very good (113)
  • Average (60)
  • Poor (31)
  • Terrible (16)
Image of the Tripadvisor rating Advertised "Activities Abroad" never happened/Butlers are a joke

Jul 12, 2019 CATHERINE C

Pros: Snorkeling trips Drinks Club Mobay free if staying 5 or more days-contact front desk for tickets Cons: Quality of food Lack of advertised activities Butlers-Marcel and Tajay- non existent for us Completely agree with MrsGirlFriday when she said "this property leaves much to be desired for the price you will pay to stay. It does not offer… Read more
Pros: Snorkeling trips Drinks Club Mobay free if staying 5 or more days-contact front desk for tickets Cons: Quality of food Lack of advertised activities Butlers-Marcel and Tajay- non existent for us Completely agree with MrsGirlFriday when she said "this property leaves much to be desired for the price you will pay to stay. It does not offer the breadth of activities on site or food options as the other Zoetry properties and does little to alert you about the activities/events it does have (both free and for charge), as staff are not in the habit of communicating is/will be available. At a little over 2yrs old, this property is a refurbished resort/hotel that felt short staffed and short-sighted at every turn. For a "luxury brand" hotel, this felt far from it." We are not particular people by any means, we just expected what was advertised for the price we paid Read less
Image of the Tripadvisor rating Consistently Inconsistent....

Jul 8, 2019 MrsGirlFriday

First, my husband and I love this brand of the AMResorts chain. This is the third (3rd) Zoetry we've visited (we've been to Zoetry in Punta Cana, DR & Zoetry Paraiso de la Bonita in Cancun, Mexico). Both of those properties were larger and more secluded than Zoetry Montego Bay. Unlike other Zoetry properties which have someone greet you at… Read more
First, my husband and I love this brand of the AMResorts chain. This is the third (3rd) Zoetry we've visited (we've been to Zoetry in Punta Cana, DR & Zoetry Paraiso de la Bonita in Cancun, Mexico). Both of those properties were larger and more secluded than Zoetry Montego Bay. Unlike other Zoetry properties which have someone greet you at the airport, NO ONE WILL ASSIST YOU - there are brief instructions on your confirmation email on where to go, however, the airport is a zoo and nothing says "Welcome" like being ignored at a kiosk. Once you're onboard your transport, Sangster Int'l Airport is approx. a 10min drive to Zoetry Montego Bay. The property is located on a slim bit of land between a busy thoroughfare and the ocean, lending to regularly scheduled sounds of incoming/departing flights and motor traffic. These can be heard throughout the property & although the noise is not ideal, it will be the least of your issues once you're checked in. The inconsistencies, lack of timeliness and zero sense of urgency began with being shown to our room much later than planned (1hr 30min), awaiting room service (a 45min estimated wait that turned into an 1.5hrs) and non-swimming/unhelpful dive shop attendants (who apparently have no basic idea what the services entail, just that they're offered). No one of these items are deal-breakers however, the culmination of them plus MANY others took some of the shine off our appreciation of the Zoetry brand and kept us from participating in a number of items especially the RCI package. Aside from a few staff members who were incredibly accommodating and sincere and a true pleasure to meet, this property leaves much to be desired for the price you will pay to stay. It does not offer the breadth of activities on site or food options as the other Zoetry properties and does little to alert you about the activities/events it does have (both free and for charge), as staff are not in the habit of communicating is/will be available. At a little over 2yrs old, this property is a refurbished resort/hotel that felt short staffed and short-sighted at every turn. For a "luxury brand" hotel, this felt far from it. Read less
Image of the Tripadvisor rating Resort is quaint with employees ready to assist. Jerky Jo’s was the food highlight.

Jul 7, 2019 Adventure04132445194

Cannot say enough good things about the staff. They are cheerful, ready and willing to do anything to improve your stay. As an all inclusive, the organic food leaves much to be desired such as some flavor. We were supposed to have a butler service for our stay and finally met him briefly on day five for his introduction to us. Never saw him again… Read more
Cannot say enough good things about the staff. They are cheerful, ready and willing to do anything to improve your stay. As an all inclusive, the organic food leaves much to be desired such as some flavor. We were supposed to have a butler service for our stay and finally met him briefly on day five for his introduction to us. Never saw him again until shortly before our departure. Our room was advertised as having a private pool but was really a shared pool with 3 other rooms. The resort is small but pretty. Took advantage of their kayak for a couple of peaceful outings. Very peaceful. If the pool was too busy, was able to go to two different areas on the beach for quiet times. Loved watching all the pelicans fishing and the herons flying by. Read less
Image of the Tripadvisor rating Amazing Resort

Jun 30, 2019 Afrika98 Yuma, Arizona

Zoetry Montego Bay is the perfect getaway if you want to relax in a beautiful quiet setting by a private beach. The staff is amazing and make you feel at home. They go the extra mile to make sure you are getting the service you deserve and paid for. They make it a point to remember you by name and quickly learn your likes & dislikes to make… Read more
Zoetry Montego Bay is the perfect getaway if you want to relax in a beautiful quiet setting by a private beach. The staff is amazing and make you feel at home. They go the extra mile to make sure you are getting the service you deserve and paid for. They make it a point to remember you by name and quickly learn your likes & dislikes to make your stay more enjoyable. Read less
Image of the Tripadvisor rating A Relaxing Experience!

Jun 28, 2019 Coastal41646589626

This is a small property, only 49 rooms. The service was excellent; the staff got to know us and anticipated our needs. The restaurants meals were delicious for the most part, and the drinks excellent. The beach however was not good. The water was filled with grass / seaweed, and there may have been jelly fish in the water. As a result we… Read more
This is a small property, only 49 rooms. The service was excellent; the staff got to know us and anticipated our needs. The restaurants meals were delicious for the most part, and the drinks excellent. The beach however was not good. The water was filled with grass / seaweed, and there may have been jelly fish in the water. As a result we stayed in the pool! There are some daytime activities including yoga, and snorkeling, and dinner time musicians, but no nightlife. You must get a taxi to go off property for other major activities. Read less