Couples Swept Away

Negril, Jamaica

Garden Verandah Room
Garden Verandah Room
Atrium Room
Beachfront Verandah Suite
Palms Restaurant
The Palms Restaurant
Feathers Restaurant
Seagrapes Café
Spa
Garden Verandah Room
Garden Verandah Room
Atrium Room
Beachfront Verandah Suite
Palms Restaurant
The Palms Restaurant
Feathers Restaurant
Seagrapes Café
Spa

The hotel

Drenched in romance, Couples Swept Away is the perfect tropical hideaway, combining peace and serenity, with an impressive range of entertainment and amenities. A full 7-miles of powder-soft pure white sandy beach, Couples Swept Away is tranquillity personified. As with all Couples Resorts, you’ll be privy to a premium All Inclusive experience with the absolute best in dining, activities, excursions and sports, all included. Dinner for two? You’ll be spoilt for choice with a selection of six different restaurants. Don’t forget to make use of the 10-acre sports complex, complete with tennis courts, aerobics centre, fitness and yoga classes… then cool off and wind down with a visit to the Jacuzzi, steam room or sauna.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Night Club
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service

Where is it

Overlooking the world-famous 7-mile beach in Negril. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel information

312 Caribbean-style rooms and suites, located in 2 and 3-storey buildings spread throughout 17-acres of lush, tropical landscaping. All with a private balcony or terrace, air-conditioning, ceiling fan, iPod docking station, telephone, satellite TV (excluding Atrium Rooms and Beachfront Suites), personalised complimentary mini-bar, tea/coffee-making facilities, nightly turn down service, bathrobes, safe, iron and board and hairdryer. Garden Verandah Rooms are located on the edge of the resort with lush garden views. All rooms and suites have 1 king-size bed, sleeping maximum 2 adults.

All Inclusive of: all meals and snacks, unlimited local and premium brand drinks. All activities and entertainment detailed above unless otherwise stated.

Great House Verandah Rooms are spacious accommodations located in the Great House, close to the restaurants and bars.

Atrium Rooms are centrally located. Each block consists of 4 Atrium Rooms with central Atrium in the building, they resonate peace and serenity with no TV, glass screens, and private furnished balconies featuring a hammock.

Ocean Verandah Rooms have partial views of the Caribbean Sea.

Beachfront Suites are located along the beach path with views of the Caribbean Sea and do not have a TV.

Beachfront Verandah Suites are located closer to the beach and offer stunning views of the Caribbean Sea.

Great House Ocean Suites are located in the Great House, near to Feathers and Patois Patio restaurants and the piano bar. These large suites offer breathtaking views of the Caribbean Sea and benefit from a furnished balcony and luxurious bathroom.

  • Honeymooners: receive a bottle of sparkling wine in room on arrival and a 25-minute Couples massage once per stay, when staying a minimum of 6 nights. Couples must be travelling within 30 days of their wedding date and present a copy of their marriage certificate on arrival.

    May not be combinable with other offers.

  • Free Weddings: conditions apply. More information can be found here 

  • Honeymooners: Receive a bottle of sparkling wine in room on arrival and a 25-minute Couples massage, once per stay, when staying a minimum of 6 nights. Couples must be travelling within 30 days of their wedding date and present a copy of their marriage certificate on arrival.

6 restaurants: The Palms Restaurant (open for breakfast, lunch and dinner) offering fresh fruits and pastries in the morning, and locally caught seafood for afternoon and evening meals. Feathers (award-winning International cuisine combined with a Caribbean flair - reservations required), Lemon Grass (à la carte Thai - reservations required), Seagrapes Café (juices, smoothies and sandwiches), Patois Patio (Caribbean and Latin flavours for breakfast, lunch and dinner) and Cabana Grill (all-day dining, late snacks and grilled favourites). 8 bars, including a swim-up bar and Piano Bar. Personal dinner invitation extended to any repeat guests for the Repeat Guest Dinner.

Nightly entertainment, including themed nights and live music. Weekly Shipwreck Beach Party. Weekly Manager's cocktail party. Piano bar. Honeymooners celebrations every Wed at the Aura Lounge. Weekly beach bonfire. Nightclub.

10-acre sports and fitness complex, 3 swimming pools including 7-lane training pool in the sports complex. 10 floodlit tennis courts and 2 squash courts (instruction included), basketball court, jogging track and aerobic studio. Unlimited water sports including Hobie Cat sailing, windsurfing, water-skiing, wakeboarding, snorkelling trips and glass-bottom boat tours. Scuba-diving – resort course and one complimentary dive per stay for beginners, and one complimentary dive per day for certified divers (a second dive is subject to availability), night dives are available*. Unlimited golf including green fees and transport to nearby 18-hole course (club hire*, mandatory caddy*). Gym. The Oasis Spa* and beauty salon*. Morning nature walks.

Complimentary excursions including a sunset Catamaran Cruise, a trip to a popular sunset bar, a shopping tour and a trip to Margaritaville. Complimentary WiFi access in all rooms and resort areas. Photo desk*. Money exchange, ATM. Tours desk*. Laundry service*. On-site boutique and gift shop*.

3 nights between 4 Jan-25 Dec '20 and 4 Jan-31 Oct '20/21.

7 nights between 26 Dec '20-3 Jan '21.

* Denotes local charge.

Please note: this is an over 18 years, couples-only resort.

Dress code: applies in à la carte restaurants.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4340)
  • Very good (1540)
  • Average (483)
  • Poor (233)
  • Terrible (113)
Image of the Tripadvisor rating Very nice, but not luxury

May 19, 2020 Step2010 Bristol, United Kingdom

We visited for 9 nights as a group of 3 couples in January 2020. We arrived quite late in the evening and after a painful security we go to the couples lounge we were greeted by person in reception and wisked onto the bus within around 20 minutes. The bus journey was around 2 hours for us. We arrived on Friday evening at rush hour, so expect a… Read more
We visited for 9 nights as a group of 3 couples in January 2020. We arrived quite late in the evening and after a painful security we go to the couples lounge we were greeted by person in reception and wisked onto the bus within around 20 minutes. The bus journey was around 2 hours for us. We arrived on Friday evening at rush hour, so expect a long journey if you arrive at this time. Check in was relatively painless apart from the confusion with the bags, they need to work a better system for organising them. Room We were shown to room in which was a Atrium suite. We had requested a quiet room away from the road and I have to say, it was far from quiet. There is no glass in these rooms because you are suppose to able to hear the “sounds of Jamaica” and this would be fine if it were just the tree frogs. But the reality is that you hear cars, whatever beach party is happening that night in the local area and one of the many cats fighting. After our first night I did speak to reception and they moved me further aways from the road. This was better but far from peaceful. Leaving noise out of the question, the rooms are very nice, the balcony was the highlight for us and this is where we spent most of our time while at the room. Food We ate in the all the restaurants and for the most part the food was good. Always a good selection and many dishes to try. For breakfast we found the buffet food to be consistently good, a good fruit selection and excellent Omelettes. It was nice to have a change of scenery and go to the al a cart for breakfast however as we found with the restaurant the staff can become a bit tiresome, it felt like at times I was back at school as I was told off for entering the restaurant from the wrong place. Lunch Again the buffet was always good and sea grapes was one of our favourites. We had a vegan and vegitrain in are party and they catered very well to them. Dinner Our favourite was lemon grass and managed to eat here twice. The buffet was again good but most nights they played music which made it near impossible to talk to anyone on our table. Beach It was long and clean, the sea was very warm on our January visit. The people selling on the beach are annoying at first but you get used it. Loungers can be difficult to find at times, but for the most part it was fine. Activities Definitely one of the biggest pluses of this hotel. There were plenty of activities during the day and from pebble painting to water sports. We did the included sunset cruise, which was good fun. The scuba dive team were very good and friendly. It was a little annoying having to rush down each morning to get our names on the scuba list for the following day. The sports facility was excellent, a huge lap pool that I used everyday and an open air gym. This was a great place for also relaxing, not may people went and payed Staff Very mixed generally activity and bar. staff were friendly and memorable but staff working in the restaurants especially the buffet could come across as rude. Would I return, probably not... I would say value for money, this is excellent. Couples does a lot of things well, but is a little rough around the edges. It’s not what you would call luxury, but still very nice. Read less
Image of the Tripadvisor rating Used to LOVE everything about this place

May 7, 2020 Leeza14 Cedar Rapids, Iowa

We stayed in Dec. 2019 -- I've lost count, but I think it was our 11th stay. If you go expecting a 5 star experience, you will be disappointed. However, there are many things to love about CSA: the beach, some of the staff (Colin, one of the bell staff), the spa, the water sports area, the daily activities, and a lot of the food. We also… Read more
We stayed in Dec. 2019 -- I've lost count, but I think it was our 11th stay. If you go expecting a 5 star experience, you will be disappointed. However, there are many things to love about CSA: the beach, some of the staff (Colin, one of the bell staff), the spa, the water sports area, the daily activities, and a lot of the food. We also enjoy the exchange day with CN and look forward to that each time. What concerns us more than anything is the lack of care by more and more of the employees each subsequent stay. The level of service has gone downhill to a noticeable and sad degree. This goes for most areas of the resort (check-in/out and the guest relations desk included). Without tipping, service is not great. We've noticed this especially at the beach bars (hard to get service at all sometimes since the bartenders are very wrapped up in themselves) and worst of all in the Palms. Service here was terrible our entire week. We were given the distinct impression we were disturbing the staff by dining there, and they mostly seemed to be there for their own camaraderie rather than to help the guests. Do I hope the staff enjoys spending time at their jobs? Absolutely. But should it be at the expensive of those who have paid a LOT of money to vacation there? Not at all. The rude behavior and responses there from several really tainted our experience as a whole. And forget getting a palapa unless you are willing to pay a staffer to reserve one for you OR you get up at 2:00 a.m.; they are gone by 5:30. I can deal with the "rustic" accommodations for the most part since I know what to expect, but service is something that is non-negotiable, especially given the fact I save all year long for my vacation and that Couples hangs its hat on this (and on no tipping). I wish the management would not only read these reviews but then take action to make changes to the culture there at CSA. It's not what it used to be, and I'm sad about it. I want to go back again, but not sure it's worth it, especially when our friends go elsewhere in Negril and rave about service and other things. Read less
Image of the Tripadvisor rating Missing Couples Swept Away

Apr 21, 2020 DGNittany State College, PA

During this very stressful time in our lives, my wife and I have kept our spirits high by listening to classic Reggae music every day while reminiscing about our incredible vacations at Couples Swept Away in February during the past nine years.  As we've viewed our photos and those from the CSA Gallery, we've been comforted by memories of our… Read more
During this very stressful time in our lives, my wife and I have kept our spirits high by listening to classic Reggae music every day while reminiscing about our incredible vacations at Couples Swept Away in February during the past nine years.  As we've viewed our photos and those from the CSA Gallery, we've been comforted by memories of our amazing experiences at the best resort we've been to throughout the Caribbean and Mexico.  We also like to close our eyes and picture the unbelievable beach, lush landscaping, delicious food (and special Martinis), outstanding  staff and guests from around the world.  We fervently hope it will be possible to return again this winter...    Read less
Image of the Tripadvisor rating Honeymoon Heaven

Apr 17, 2020 MrsTropicalLover Helena, Alabama

My husband and I visited CSA in Negril, Jamaica in September for our honeymoon. We fell in love with the sandy beaches and the wonderful staff here. This is a great place to go for a romantic getaway. No families or kids. Lots of fun. Beautiful gardens and beaches. There are cats that like to hang out here too. (I love cats, so this was very nice… Read more
My husband and I visited CSA in Negril, Jamaica in September for our honeymoon. We fell in love with the sandy beaches and the wonderful staff here. This is a great place to go for a romantic getaway. No families or kids. Lots of fun. Beautiful gardens and beaches. There are cats that like to hang out here too. (I love cats, so this was very nice for me) We will definately be back to CSA in the future. The only downside was that they do not offer room service.. but not a big deal. We stayed in the Atrium room. It was beautiful and very tropical. Housecleaning really keeps the place kept. Towels always stocked. All of the employees are very helpful and friendly. Also, one thing we did not know: You can drink the water in Jamaica, so you do not have to worry about getting sick by accidentally drinking tap water. Read less
Image of the Tripadvisor rating Private & Tranquil

Apr 13, 2020 Paradise28851558556

I have Ben to a handful of other very nice resorts in Jamaica but this is my favorite by far. The grounds are Immaculate and gorgeous! The food is Excellent and its very laid back. We liked it so much we are going back in September to get married there. I have decided that i do not need to go to any other resorts this will be our finial… Read more
I have Ben to a handful of other very nice resorts in Jamaica but this is my favorite by far. The grounds are Immaculate and gorgeous! The food is Excellent and its very laid back. We liked it so much we are going back in September to get married there. I have decided that i do not need to go to any other resorts this will be our finial detestation when we go to Jamaica every year! Read less