Sunset At The Palms

Negril, Jamaica

Virgin rating

Tree Top Deluxe Room
Deluxe
Deluxe
Deluxe
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Tree Top Suite
Lotus Leaf Restaurant
Palm Grove Restaurant
Tree Top Deluxe Room
Deluxe
Deluxe
Deluxe
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Tree Top Suite
Lotus Leaf Restaurant
Palm Grove Restaurant

The hotel

Nestled in 10-acres of delightful tropical gardens, the Sunset at the Palms is a sure-fire winner for adults looking for a peaceful and pampering retreat. Stay in exquisite wooden bungalows that sit atop sturdy stilts, so you feel like you’re in a tree house — albeit a luxury one, with polished wood floors, sleek showers with body jets and airy balconies furnished with a relaxing day bed. There are three different dining choices from the extensive International buffet at Palm Grove Restaurant to the creative Caribbean fusion menu at the à la carte Lotus Leaf. Guests rave about the spicy Jamaican ‘Jerk’ chicken that’s served at the Beach Bar and Grill during lunch — don’t miss it! The pool is perfect for lounging in the sun, or it’s a short escorted walk over the road to the celebrated Bloody Bay, a spectacular stretch of white sand beach fringed with picture-perfect palm trees.

Amenities

  • Kayaking
  • Snorkelling
  • Windsurfing
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

On the western tip of Jamaica in Negril, across the road from Bloody Bay, a 2-mile stretch of white-sand beach. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel information

85 rooms and suites spread throughout 43 individual wooden buildings with no lifts. All with air-conditioning, wooden fan, satellite TV, complimentary WiFi access, safe, hairdryer, tea and coffee maker, fridge stocked with bottled water, soft drinks and local beer replenished daily, iron and board, slippers, bathrobes and nightly turn-down service. Tree Top Deluxe Rooms have 1 king-size bed, sleeping maximum 2 adults.

All Inclusive of: all meals and snacks. All drinks including premium brands and wine by the glass. All activities and entertainment above unless otherwise stated. 

Tree Top Suites are split-level, have a sunken living area with a sofa bed, 2 full bathrooms, 2 private verandahs and sleep maximum 3 adults.

Palm Grove Restaurant (open daily serving breakfast, lunch and dinner), Chef's Showcase Under the Stars - the Executive Chef features authentic local cuisine and garden produce with a Mediterranean twist (open select evenings each week, reservations required), Lotus Leaf Restaurant (dinner; Caribbean fusion cuisine, open select evenings 4 nights a week, by reservation only) and Palm Breeze Beach Bar and Grill (daily 10:00am-6:00pm; casual snacks, sandwiches, Jamaican ‘Jerk’ specialities, smoothies etc). Bamboo Bar with swim-up facility (10:00am-1:00am), Irie Martini Bar (6:00pm-11:00pm) and Blue Coffee Cafe (11:00am-5:00pm).

Live music nightly. Weekly Manager's cocktail party.

Swimming pool with swim-up bar. Large whirlpool bath on the sun terrace. Upgraded beach facilities, including chic cabanas, chaise lounges, beach huts and open-air massage areas. Spa facilities*. Fitness centre. Non-motorised water sports: paddle boards, kayaking, snorkelling and windsurfing. Island cooking classes and Mixology cocktail making classes (once per week). Nature walk. Daytime activities and evening entertainment. Mountain biking* and golf* nearby. ScubaCaribe school*. Ricks Cafe Sunset Cruise* and Half Moon Cruise*.

Gift shop. Room service (7:00am-9:00pm). Complimentary WiFi access in all rooms, the lobby and the internet centre. Personal Sunset Concierge (assisting with personalised check-in, and general assistance throughout, including calling guests each day with the time of sunset that evening).

3 nights between 1 Nov -21 Dec.

5 nights between 22 Dec-24 Apr.

3 nights between 25 Apr-31 Oct.

7 night minimum stay applies at all times to Tree Top Suites.

* Denotes local charge.

Please note: this hotel accepts guests over 18 years only.

Please note: this hotel is not suitable for wheelchair users as all accommodation is on stilts, with a stairs up to the accommodation (no lifts).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2795)
  • Very good (752)
  • Average (213)
  • Poor (88)
  • Terrible (47)
Image of the Tripadvisor rating Top Notch Resort

Dec 3, 2023 chocoj Thornton, Colorado

I can't say enough about this resort! We loved the staff; so friendly and helpful. The food was amazing and lots of variety. The grounds are immaculate and rooms were very clean. The bathrooms at the beach are the cleanest I have ever seen! My only complaint is that it is by a very busy road so you get the road noise at all hours of the day. So… Read more
I can't say enough about this resort! We loved the staff; so friendly and helpful. The food was amazing and lots of variety. The grounds are immaculate and rooms were very clean. The bathrooms at the beach are the cleanest I have ever seen! My only complaint is that it is by a very busy road so you get the road noise at all hours of the day. So when you leave; give an extra large tip to the crossing guards who get you safely to and from the beach every day!! They risk their lives for us on that dangerous road; you will see if you stay there! Read less
Image of the Tripadvisor rating Loved it here!

Dec 1, 2023 Kristina F

Beautiful, relaxing place. Felt very safe as a solo traveller. Checking in and out of the gate when going out was a good idea. Everyone was so friendly and helpful. I would love to return. Thanks for an amazing holiday!
Image of the Tripadvisor rating The best property in Jamaica !!

Nov 26, 2023 CWW1122

Sunset at the Palms is a wonderful property located just off the beach in a very tropical setting. The elevated private units are very well equipped and extremely comfortable. The staff is wonderful and will go above and beyond to ensure you have a wonderful experience. The all-inclusive option is perfect with quality food and restaurants. A… Read more
Sunset at the Palms is a wonderful property located just off the beach in a very tropical setting. The elevated private units are very well equipped and extremely comfortable. The staff is wonderful and will go above and beyond to ensure you have a wonderful experience. The all-inclusive option is perfect with quality food and restaurants. A short walk to their private beach across the street where the hotel will provide all the activities and amenities you could want. A special thank you to Kadian who is the guest services manager as she made our anniversary trip very special and one we will never forget. Highly recommending Sunset at the Palms for anyone visiting Jamaica! Read less
Image of the Tripadvisor rating Idyllic chilled setting

Nov 22, 2023 G5445LMbillc

We have travelled all over their Caribbean and stayed in a variety of 4 and 5 star hotels - Rui, Royalton to name a couple, as well as some small boutique. Sunset is an amazing concept and as you will read many times on here, it's an idyllic location. We loved the colonial style tree houses and the gardens - it is such a unique setting and with… Read more
We have travelled all over their Caribbean and stayed in a variety of 4 and 5 star hotels - Rui, Royalton to name a couple, as well as some small boutique. Sunset is an amazing concept and as you will read many times on here, it's an idyllic location. We loved the colonial style tree houses and the gardens - it is such a unique setting and with just 85 rooms it is a relaxed and chilled environment. If you are looking for white walls, polished marble, foam parties and endless restaurants then you may not be as enamoured with the rustic charm of Sunset as we were. The beach is amongst the best we have seen in the Caribbean and enjoys the prime spot amongst all the hotels on this stretch of coastline, and was the least crowded. The food was very good quality too with plenty of variety - we would recommend booking The Lotus Leaf for a dinner, the food and service there was excellent. The pool area has been totally refurbished, is a good size, with a swim up bar, surrounded by luscious gardens and is ideal for chilling, and it never gets overcrowded. As an 'adults only' hotel we were amongst kindred spirits and met so many lovely people who helped make this a special holiday, many of who were returners to the hotel, which kind of says it all. We would echo the comments made on here about the staff, without exception they were all so friendly and helpful. We enjoyed several evenings around the piano with Paul, the resident pianist. He's a great entertainer and very skilful at drawing the residents into his ensemble. We tend not to go back to places where we have holidayed, but for Sunset at The Palms we will make an exception and look forward to returning at some point in the future. Read less
Image of the Tripadvisor rating Tropical chilled Paradise.

Nov 19, 2023 Wanderer531697

We are sadly ending 10 wonderful days at this tropical paradise. From the moment you arrive the whole staff, whether they be on the beach or around the complex treat you incredibly well. Nothing is too much trouble and they really enhance your stay. 85 tree houses camouflaged around beautifully cared for palm trees and all manner of lush tropical… Read more
We are sadly ending 10 wonderful days at this tropical paradise. From the moment you arrive the whole staff, whether they be on the beach or around the complex treat you incredibly well. Nothing is too much trouble and they really enhance your stay. 85 tree houses camouflaged around beautifully cared for palm trees and all manner of lush tropical plants, cared for and tended by Lynford and his team. The garden tour is a must. You will frequently see humming birds flitting amongst the flowers. The newly refurbished pool area is a lovely chilled zone to sip a cocktail, as is the well shaded beach just across the road with attendants looking after you. There is a vibrant beach bar belonging to the hotel here with a great variety of cocktails and good food. Unlike some All inclusives the dining experiences are a pleasure. You never feel rushed, the restaurants are never full and you are not over faced by huge quantities of food. Traditional and international fare is tasty and memorable. If you have questions before an arrival an appointed concierge replies by email promptly and makes it a very pleasant personal message, in our case, Kadian, a lovely manager whom it was a pleasure to meet. We do not hesitate to highly recommend Sunset at the Palms. Read less