Sunset At The Palms

Negril, Jamaica

Tree Top Deluxe Room
Tree Top Deluxe Room
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Tree Top Suite
Spa
Lotus Leaf Restaurant
Tree Top Suite
Palm Grove Restaurant
Tree Top Deluxe Room
Tree Top Deluxe Room
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Tree Top Suite
Spa
Lotus Leaf Restaurant
Tree Top Suite
Palm Grove Restaurant

The hotel

Nestled in 10-acres of delightful tropical gardens, the Sunset at the Palms is a sure-fire winner for adults looking for a peaceful and pampering retreat. Begin your holiday the minute you step off the plane with the Club MoBay VIP arrival service where you will be fast tracked through the Jamaican Immigration and Customs meaning you will be on the beach sipping a cocktail before you know it. Stay in exquisite wooden bungalows that sit atop sturdy stilts, so you feel like you’re in a tree house — albeit a luxury one, with polished wood floors, sleek showers with body jets and airy balconies furnished with a relaxing day bed. There are three different dining choices from the extensive International buffet at Palm Grove Restaurant to the creative Caribbean fusion menu at the à la carte Lotus Leaf. Guests rave about the spicy Jamaican ‘Jerk’ chicken that’s served at the Beach Bar and Grill during lunch — don’t miss it! The pool is perfect for lounging in the sun, or it’s a short escorted walk over the road to the celebrated Bloody Bay, a spectacular stretch of white sand beach fringed with picture-perfect palm trees.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Close to Beach
  • Restaurant
  • Kayaking
  • Windsurfing

Where is it

On the western tip of Jamaica in Negril, across the road from Bloody Bay, a 2-mile stretch of white-sand beach. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel information

85 rooms and suites spread throughout 43 individual wooden buildings with no lifts. All with air-conditioning, wooden fan, satellite TV, complimentary WiFi access, safe, hairdryer, tea and coffee maker, fridge stocked with bottled water, soft drinks and local beer replenished daily, iron and board, slippers, bathrobes and nightly turn-down service. Tree Top Deluxe Rooms have 1 king-size bed, sleeping maximum 2 adults.

All Inclusive of: all meals and snacks. All drinks including premium brands and wine by the glass. All activities and entertainment above unless otherwise stated. 

Tree Top Suites are split-level, have a sunken living area with a sofa bed, 2 full bathrooms, 2 private verandahs and sleep maximum 3 adults.

  • Booking bonus: book by 31 May '20 and save up to 60% off the accomodation cost for travel between 1 Mar '20–31 Oct '21, minimum stays apply.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Free Weddings: conditions apply. More information can be found here

Palm Grove Restaurant (open daily serving breakfast, lunch and dinner), Chef's Showcase Under the Stars - the Executive Chef features authentic local cuisine and garden produce with a Mediterranean twist (open select evenings each week, reservations required), Lotus Leaf Restaurant (dinner; Caribbean fusion cuisine, open select evenings 4 nights a week, by reservation only) and Palm Breeze Beach Bar and Grill (daily 10:00am-6:00pm; casual snacks, sandwiches, Jamaican ‘Jerk’ specialities, smoothies etc). Bamboo Bar with swim-up facility (10:00am-1:00am), Irie Martini Bar (6:00pm-11:00pm) and Blue Coffee Cafe (11:00am-5:00pm).

Live music nightly. Weekly Manager's cocktail party.

Swimming pool with swim-up bar. Large whirlpool bath on the sun terrace. Upgraded beach facilities, including chic cabanas, chaise lounges, beach huts and open-air massage areas. Spa facilities*. Fitness centre. Non-motorised water sports: paddle boards, kayaking, snorkelling and windsurfing. Island cooking classes and Mixology cocktail making classes (once per week). Nature walk. Daytime activities and evening entertainment. Mountain biking* and golf* nearby. ScubaCaribe school*. Ricks Cafe Sunset Cruise* and Half Moon Cruise*.

Club Mobay VIP Airport Arrival Service, includes Fast Track through Immigrations and Customs plus access to Lounge, with beverages and snacks included while you await your transfer to Palms. Gift shop. Room service (7:00am-9:00pm). Complimentary WiFi access in all rooms, the lobby and the internet centre. Personal Sunset Concierge (assisting with personalised check-in, and general assistance throughout, including calling guests each day with the time of sunset that evening).

3 nights between 20 Apr-31 Oct '20 and 13 Apr-31 Oct '21.

5 nights between 1 Jan-19 Apr '20 and 22 Dec '20-12 Apr '21.

7 night minimum stay applies at all times to Tree Top Suites.

* Denotes local charge.

Please note: this hotel accepts guests over 18 years only.

Please note: this hotel is not suitable for wheelchair users as all accommodation is on stilts, with a stairs up to the accommodation (no lifts).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2474)
  • Very good (689)
  • Average (177)
  • Poor (71)
  • Terrible (29)
Image of the Tripadvisor rating Fabulous!

Apr 1, 2020 Wendy O Huntingdon, Quebec

This was our first trip to Jamaica. We absolutely loved the resort, along with its staff (Cornelieur, Claudette, Ashika, Basil, and of course the piano player, to name but a very few). We felt like pampered guests. It was so nice not to have to reserve beach or pool chairs, and the staff at both places were friendly and helpful. The facilities… Read more
This was our first trip to Jamaica. We absolutely loved the resort, along with its staff (Cornelieur, Claudette, Ashika, Basil, and of course the piano player, to name but a very few). We felt like pampered guests. It was so nice not to have to reserve beach or pool chairs, and the staff at both places were friendly and helpful. The facilities at both were pristine (it's about that beach bathroom though - wow!). The food was wonderful - The buffet with its à la carte lunches, the Lotus Leaf and of course the beach grill. We were able to experience the BBQ on the beach as well - what an endeavour, but so well worth it. We had such a great time! If we could suggest anything, it would be for more clothing facilities in the room, and please, please, sometime, somewhere, servce Jamaican Patties! We hope to be back soon, and in the meantime, we hope that you and yours all fare well during this difficult time. Read less
Image of the Tripadvisor rating Amazing!

Apr 1, 2020 robj346 Penzance, United Kingdom

We travelled from the UK with TUI and spent the first two weeks of March at SATP. The place is absolutely amazing! So peaceful, so green, and the staff ultra friendly. There is nothing they won't do for you, you do indeed arrive as a guest and leave as part of the family. The rooms are totally different to anything we've experienced before. … Read more
We travelled from the UK with TUI and spent the first two weeks of March at SATP. The place is absolutely amazing! So peaceful, so green, and the staff ultra friendly. There is nothing they won't do for you, you do indeed arrive as a guest and leave as part of the family. The rooms are totally different to anything we've experienced before. They are super quiet (unless you are near the road which we were, but it's only a little background noise during the day). You can't hear other guests, unless of course you include the bird life who appear on your balcony every time you open the patio doors! We even had a woodpecker visit one day - a bread roll goes a long way! The beach is gorgeous. Soft sand, gentle seas, we spent every day bobbing about on airbeds, a great way to top up the tan and keep cool. The pool was very quiet as well, with great bar service and plenty of beds available. The only downside would be the beds on the beach, the white one's are tired and need replacing. Go for the brown one's! The beach grill is open all day from around 1100, if you eat either side of lunchtime you won't have to queue. Lovely grub to boot. Take a large refillable thermos type mug with you, there's no issue with using your own and it saves walking to and from the bar, although you could use the red flag system if you don't feel like walking 50 yards! Food in the main restaurant was great, plenty of choices every meal, we never went hungry..... On occasion we were missed at lunchtime for the drinks service but that was because it had rained and the restaurant was unusually busy as a result. We have to thank a few members of staff who made our holiday extra special - Dorraine on the front desk, Nadine our concierge and Kirk at the beach bar. A special shout as well to the lovely security guard on the beach - AJ. The voice of an angel and always there to set up your beds and have a chat. Would we go back again - yes, in a heartbeat! Our thoughts are with all the staff who are probably isolating due to the current pandemic. Stay safe to all xx Read less
Image of the Tripadvisor rating Our Tropical Paradise

Mar 29, 2020 RolandElaine Saint Louis, Missouri

Our fun begins when Ian, our friend and driver [ackeebird10@gmail.com OR 1-876-399-6489] meets us at the airport. Along the drive from the airport, we pass numerous huge, concrete, high rise, noisy resorts. Finally, we arrive at Sunset at the Palms....small, quiet, relaxing, peaceful, tranquil tree-house bungalows perfectly placed amidst lush… Read more
Our fun begins when Ian, our friend and driver [ackeebird10@gmail.com OR 1-876-399-6489] meets us at the airport. Along the drive from the airport, we pass numerous huge, concrete, high rise, noisy resorts. Finally, we arrive at Sunset at the Palms....small, quiet, relaxing, peaceful, tranquil tree-house bungalows perfectly placed amidst lush greenery, majestic palm trees, beautiful flowers, swaying bamboo, hummingbirds, and tree frogs.....a Tropical Paradise! Please take time to enjoy the beautifully manicured grounds, the gorgeous beach and the genuinely gracious, caring staff who will do everything possible to make your stay exceptional. We hesitate to mention names, because over the years we've come to know and LOVE them all. [Kadian, O'Neil, Marlando, Dorain, Esroy, Kirk, Carson, Audley, Paul [piano player], Cornelius, Craig, Delroy, Conroy, Cleven, Claudette, Stacy, Shawn, Melissa, Bruce, Dorell, Kerry, Shorty, Gladston and Madge to name just a few 😍.] This year we were pleased to meet and chat with a new friend, Kamarla Simms, the new General Manager. We've noticed many improvements since our visit last year....most notably the beach restrooms!!!! Amazingly transformed!!! Hopefully, all our friends are well and safe from the Coronavirus. We're already looking forward to our reunion next year with our Jamaican Family. Roland and Elaine Read less
Image of the Tripadvisor rating THANK YOU!

Mar 28, 2020 LynBGatwick Gatwick

My son and I stayed here from 10 to 20 March (plus another two nights!); it was an oft repeated return for me, the first visit by my son, and I was apprehensive that it would be too quiet for a 30 year old, but he fell in love with it just as I have. Everything was as usual perfect, from the rooms to the food, the staff to the beach. I would… Read more
My son and I stayed here from 10 to 20 March (plus another two nights!); it was an oft repeated return for me, the first visit by my son, and I was apprehensive that it would be too quiet for a 30 year old, but he fell in love with it just as I have. Everything was as usual perfect, from the rooms to the food, the staff to the beach. I would particularly like to thank Kayden and her team at the front desk (unfortunately I can only remember Daniella and Staci-Ann, but the other ladies also helped us in our hour of need!), Alycia who cheered me up when I got depressed about being stuck in Jamaica, and of course my old friend Claudette. It was such a shame that the complete non communication from Virgin Atlantic threw a shadow over the last half of the holiday when the hotel became emptier and emptier... We finally got home two days later than anticipated (thank you, BA; the bill's on the way to Virgin!), but rest assured that WE WILL BE BACK. I hope that all the wonderful staff at SATP (who remained cheerful to the end) will managed during this crisis, and I look forward to seeing you all again soon in the not too distant future :) Read less
Image of the Tripadvisor rating Awesome!

Mar 26, 2020 Divotboy Edmonton, Canada

Had a very nice 10 day stay at Sunset at the Palms! After a long day of travel, and 2 tired and grumpy travellers, check in was a breeze, which was a relief. Accommodations are quaint and cozy. Sitting on the back deck watching birds and lizards in the trees was relaxing. Every night was a different theme when it came to dinner, so the variety was… Read more
Had a very nice 10 day stay at Sunset at the Palms! After a long day of travel, and 2 tired and grumpy travellers, check in was a breeze, which was a relief. Accommodations are quaint and cozy. Sitting on the back deck watching birds and lizards in the trees was relaxing. Every night was a different theme when it came to dinner, so the variety was welcome. We met plenty of people around the pool area, some of whom we keep in touch with. A special thank you to the crossing guards. Navigating the road to get to the beach area would not be easy without them. The beach area is quite large with plenty of space for anyone wishing to be there. The service at the beach is fantastic. From finding and placing chairs for you, to bringing drinks and food. The menu at the beach is simple but delicious. Thank you everyone at Sunset at the Palms for making our Jamaican vacation a delight! Mark and Karla Read less