Sunset At The Palms

Negril, Jamaica

Tree Top Deluxe Room
Tree Top Deluxe Room
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Tree Top Suite
Spa
Lotus Leaf Restaurant
Tree Top Suite
Palm Grove Restaurant
Tree Top Deluxe Room
Tree Top Deluxe Room
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Tree Top Suite
Spa
Lotus Leaf Restaurant
Tree Top Suite
Palm Grove Restaurant

The hotel

Nestled in 10-acres of delightful tropical gardens, the Sunset at the Palms is a sure-fire winner for adults looking for a peaceful and pampering retreat. Begin your holiday the minute you step off the plane with the Club MoBay VIP arrival service where you will be fast tracked through the Jamaican Immigration and Customs meaning you will be on the beach sipping a cocktail before you know it. Stay in exquisite wooden bungalows that sit atop sturdy stilts, so you feel like you’re in a tree house — albeit a luxury one, with polished wood floors, sleek showers with body jets and airy balconies furnished with a relaxing day bed. There are three different dining choices from the extensive International buffet at Palm Grove Restaurant to the creative Caribbean fusion menu at the à la carte Lotus Leaf. Guests rave about the spicy Jamaican ‘Jerk’ chicken that’s served at the Beach Bar and Grill during lunch — don’t miss it! The pool is perfect for lounging in the sun, or it’s a short escorted walk over the road to the celebrated Bloody Bay, a spectacular stretch of white sand beach fringed with picture-perfect palm trees.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Close to Beach
  • Restaurant
  • Kayaking
  • Windsurfing

Where is it

On the western tip of Jamaica in Negril, across the road from Bloody Bay, a 2-mile stretch of white-sand beach. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel information

85 rooms and suites spread throughout 43 individual wooden buildings with no lifts. All with air-conditioning, wooden fan, satellite TV, complimentary WiFi access, safe, hairdryer, tea and coffee maker, fridge stocked with bottled water, soft drinks and local beer replenished daily, iron and board, slippers, bathrobes and nightly turn-down service. Tree Top Deluxe Rooms have 1 king-size bed, sleeping maximum 2 adults.

All Inclusive of: all meals and snacks. All drinks including premium brands and wine by the glass. All activities and entertainment above unless otherwise stated. 

Tree Top Suites are split-level, have a sunken living area with a sofa bed, 2 full bathrooms, 2 private verandahs and sleep maximum 3 adults.

  • Free Weddings: conditions apply. More information can be found here

Palm Grove Restaurant (open daily serving breakfast, lunch and dinner), Chef's Showcase Under the Stars - the Executive Chef features authentic local cuisine and garden produce with a Mediterranean twist (open select evenings each week, reservations required), Lotus Leaf Restaurant (dinner; Caribbean fusion cuisine, open select evenings 4 nights a week, by reservation only) and Palm Breeze Beach Bar and Grill (daily 10:00am-6:00pm; casual snacks, sandwiches, Jamaican ‘Jerk’ specialities, smoothies etc). Bamboo Bar with swim-up facility (10:00am-1:00am), Irie Martini Bar (6:00pm-11:00pm) and Blue Coffee Cafe (11:00am-5:00pm).

Live music nightly. Weekly Manager's cocktail party.

Swimming pool with swim-up bar. Large whirlpool bath on the sun terrace. Upgraded beach facilities, including chic cabanas, chaise lounges, beach huts and open-air massage areas. Spa facilities*. Fitness centre. Non-motorised water sports: paddle boards, kayaking, snorkelling and windsurfing. Island cooking classes and Mixology cocktail making classes (once per week). Nature walk. Daytime activities and evening entertainment. Mountain biking* and golf* nearby. ScubaCaribe school*. Ricks Cafe Sunset Cruise* and Half Moon Cruise*.

Club Mobay VIP Airport Arrival Service, includes Fast Track through Immigrations and Customs plus access to Lounge, with beverages and snacks included while you await your transfer to Palms. Gift shop. Room service (7:00am-9:00pm). Complimentary WiFi access in all rooms, the lobby and the internet centre. Personal Sunset Concierge (assisting with personalised check-in, and general assistance throughout, including calling guests each day with the time of sunset that evening).

3 nights between 1 May-21 Dec '19 and 20 Apr-31 Oct '20.

5 nights between 1 Jan-30 Apr '19 and 22 Dec '19-19 Apr '20.

7 night minimum stay applies at all times to Tree Top Suites.

* Denotes local charge.

Please note: this hotel accepts guests over 18 years only.

Please note: this hotel is not suitable for wheelchair users as all accommodation is on stilts, with a stairs up to the accommodation (no lifts).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2417)
  • Very good (685)
  • Average (176)
  • Poor (70)
  • Terrible (28)
Image of the Tripadvisor rating Jamaica did not let us down again !

Jan 20, 2020 Jer M Cambridge, Canada

The staff in this spa like resort is simply amazing ! From helping before the trip, to the arrival, during and leaving they are the best and was very appreciated. They knew me by just calling me "trouble" or "superman" form my superman shirt. Reading some reviews before we left I was concerned but once we got there I was relieved to see the… Read more
The staff in this spa like resort is simply amazing ! From helping before the trip, to the arrival, during and leaving they are the best and was very appreciated. They knew me by just calling me "trouble" or "superman" form my superman shirt. Reading some reviews before we left I was concerned but once we got there I was relieved to see the rooms in great condition, the grounds were immaculate, the food was good (I've had better but I've had worse). They take great care of the pool and hot tub, the pool is drastically under utilized by the visitors as unlike some resorts this one is free to swim until1am. There is no problem getting a chair in the sun or shade. The beach is only a 5 minute walk from the resort and is probably closer than if you were to have a room at a larger resort. There is no problem getting a chair in the sun or shade once again. The beach is the best for the resorts on bloody bay with numerous travelers walking the beach asking which resort is this....It was a proud moment. There is no booming music but you do get the subtitle songs through the air which was very relaxing. The water is very calm and clear be aware of jelly fish as our Colombian friends got stung but the staff got him all patched up and good to go with many thanks. I recommend going back to resort for the food as the food at the beach grill takes forever and that is the only downfall I have about this resort other than the nightlife. The nightlife is next to none. They try with the local band 4 nights a week and my wife had a great time getting up and singing numerous times. But other than that you are better off going to another resort for a few hours and partying there to come back to relax afterwards. There are numerous resorts that will sell you a day/night pass (We went to "human zoo". yes you know where ! ). This is a fantastic buy and I would recommend this to anyone looking for a A+ beach, staff and romance. It is very clean, very safe and everything you could ask for ! We look forward to coming back in the very near future. Thanks everyone ! From Superman and The Colombians :) Read less
Image of the Tripadvisor rating Intimate, Quiet, Friendly, Homey

Jan 20, 2020 prwemhoff

Jamaica being absolutely beautiful and an amazing place to visit, my experience could largely be attributed to this wonderful hotel. It feels as if you have your own private oasis having your own treehouse. The staff was amazing and it quickly feels like family. We got to know some even by name in just a week - friendly and extremely professional.… Read more
Jamaica being absolutely beautiful and an amazing place to visit, my experience could largely be attributed to this wonderful hotel. It feels as if you have your own private oasis having your own treehouse. The staff was amazing and it quickly feels like family. We got to know some even by name in just a week - friendly and extremely professional. The food at the resort was top-notch and also the healthiest I have eaten in a long while. It has a very zen, low-key vibe. The beach staff was amazing and made you feel right at home. You could even take some paddleboards out for free. Would go again in a heartbeat. Read less
Image of the Tripadvisor rating Vacation

Jan 20, 2020 Bella2389

The staff was friendly and amazing. Food could be better .I mean who wants to go and vacation on a beautiful island and eat American dishes that they eat at home. The manager was super sweet and helpful. The resort is very intiment if you're looking for a quiet vacation.I would definitely recommend.Oh and the customer service is off the hook.
Image of the Tripadvisor rating Can't travel any other way

Jan 19, 2020 yvette-yves Brossard, Canada

This is a small resort that makes you feel like family very quickly. Impeccable grounds, beautiful beach and service above and beyond. I don't think I can go to any other "all-inclusive" after being here. I'm looking forward to going back. *not the place for you if you are looking for a party. This has a low-key vibe.
Image of the Tripadvisor rating Returning home

Jan 19, 2020 vmarianchuk Toronto, Canada

We returned to our favourite resort for another Christmas and New Years. So grateful to have 17 days this year and it flew by. We reunited with many guests that we meet every year. Always feels like a luxury adult camp with great councillors and an awesome beach. And great fresh food!! The staff is truly amazing from front to back and always… Read more
We returned to our favourite resort for another Christmas and New Years. So grateful to have 17 days this year and it flew by. We reunited with many guests that we meet every year. Always feels like a luxury adult camp with great councillors and an awesome beach. And great fresh food!! The staff is truly amazing from front to back and always remember who you are .The beach staff is incredible. It’s definitely the best maintained beach for cleanliness and attention to guests. The new washroom is amazing. We had a few personal celebrations this time and the staff went beyond to help us in our celebrations. We were lucky enough to go to the repeaters dinner and had Sharon (former long time manager)for her last go round and met the new manager. Both lovely people. I’m sure she will carry on past traditions and bring some new ones of her own .We wish Sharon all the best in her retirement. The resort does a wonderful job with food. So many good vegetables and fruits and always a selection of good proteins. The breakfast and bacon of course is legendary. We thought the entertainment at night was great improved and very much enjoyed the various groups especially Christine. Would love to see Donovan one night per week. Every visit we can’t say enough about the beautiful grounds and how fabulous they are maintained. Nothing like sitting n the balcony watching the birds and the surroundings. The staff are amazing. You all know who you are .All of them take the time to know you if you take the time to know them The new friends we made this year were fabulous. Time To save for next year . THANKS SATP Read less