Sunset At The Palms

Negril, Jamaica

Tree Top Deluxe Room
Tree Top Deluxe Room
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Tree Top Suite
Spa
Lotus Leaf Restaurant
Tree Top Suite
Palm Grove Restaurant
Tree Top Deluxe Room
Tree Top Deluxe Room
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Tree Top Suite
Spa
Lotus Leaf Restaurant
Tree Top Suite
Palm Grove Restaurant

The hotel

Nestled in 10-acres of delightful tropical gardens, the Sunset at the Palms is a sure-fire winner for adults looking for a peaceful and pampering retreat. Begin your holiday the minute you step off the plane with the Club MoBay VIP arrival service where you will be fast tracked through the Jamaican Immigration and Customs meaning you will be on the beach sipping a cocktail before you know it. Stay in exquisite wooden bungalows that sit atop sturdy stilts, so you feel like you’re in a tree house — albeit a luxury one, with polished wood floors, sleek showers with body jets and airy balconies furnished with a relaxing day bed. There are three different dining choices from the extensive International buffet at Palm Grove Restaurant to the creative Caribbean fusion menu at the à la carte Lotus Leaf. Guests rave about the spicy Jamaican ‘Jerk’ chicken that’s served at the Beach Bar and Grill during lunch — don’t miss it! The pool is perfect for lounging in the sun, or it’s a short escorted walk over the road to the celebrated Bloody Bay, a spectacular stretch of white sand beach fringed with picture-perfect palm trees.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Close to Beach
  • Restaurant
  • Kayaking
  • Windsurfing

Where is it

On the western tip of Jamaica in Negril, across the road from Bloody Bay, a 2-mile stretch of white-sand beach. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel information

85 rooms and suites spread throughout 43 individual wooden buildings with no lifts. All with air-conditioning, wooden fan, satellite TV, complimentary WiFi access, safe, hairdryer, tea and coffee maker, fridge stocked with bottled water, soft drinks and local beer replenished daily, iron and board, slippers, bathrobes and nightly turn-down service. Tree Top Deluxe Rooms have 1 king-size bed, sleeping maximum 2 adults.

All Inclusive of: all meals and snacks. All drinks including premium brands and wine by the glass. All activities and entertainment above unless otherwise stated. 

Tree Top Suites are split-level, have a sunken living area with a sofa bed, 2 full bathrooms, 2 private verandahs and sleep maximum 3 adults.

  • Free Weddings: conditions apply. More information can be found here

Palm Grove Restaurant (open daily serving breakfast, lunch and dinner), Chef's Showcase Under the Stars - the Executive Chef features authentic local cuisine and garden produce with a Mediterranean twist (open select evenings each week, reservations required), Lotus Leaf Restaurant (dinner; Caribbean fusion cuisine, open select evenings 4 nights a week, by reservation only) and Palm Breeze Beach Bar and Grill (daily 10:00am-6:00pm; casual snacks, sandwiches, Jamaican ‘Jerk’ specialities, smoothies etc). Bamboo Bar with swim-up facility (10:00am-1:00am), Irie Martini Bar (6:00pm-11:00pm) and Blue Coffee Cafe (11:00am-5:00pm).

Live music nightly. Weekly Manager's cocktail party.

Swimming pool with swim-up bar. Large whirlpool bath on the sun terrace. Upgraded beach facilities, including chic cabanas, chaise lounges, beach huts and open-air massage areas. Spa facilities*. Fitness centre. Non-motorised water sports: paddle boards, kayaking, snorkelling and windsurfing. Island cooking classes and Mixology cocktail making classes (once per week). Nature walk. Daytime activities and evening entertainment. Mountain biking* and golf* nearby. ScubaCaribe school*. Ricks Cafe Sunset Cruise* and Half Moon Cruise*.

Club Mobay VIP Airport Arrival Service, includes Fast Track through Immigrations and Customs plus access to Lounge, with beverages and snacks included while you await your transfer to Palms. Gift shop. Room service (7:00am-9:00pm). Complimentary WiFi access in all rooms, the lobby and the internet centre. Personal Sunset Concierge (assisting with personalised check-in, and general assistance throughout, including calling guests each day with the time of sunset that evening).

3 nights between 20 Apr-31 Oct '20 and 13 Apr-31 Oct '21.

5 nights between 1 Jan-19 Apr '20 and 22 Dec '20-12 Apr '21.

7 night minimum stay applies at all times to Tree Top Suites.

* Denotes local charge.

Please note: this hotel accepts guests over 18 years only.

Please note: this hotel is not suitable for wheelchair users as all accommodation is on stilts, with a stairs up to the accommodation (no lifts).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2478)
  • Very good (689)
  • Average (178)
  • Poor (71)
  • Terrible (29)
Image of the Tripadvisor rating Great property but could be better

Jul 14, 2020 BruceDing Thousand Oaks, California

Was the first customer when they reopened after Covid19 3-month closure. For dinner...shrimp bisque was great, lamb chops were very tough, creme brulee was ok. For breakfast crepes were poor and the fresh OJ was very poor quality. Rooms were great. Poor sidewalk lighting for returning to your unit in the dark. Staff was great.
Image of the Tripadvisor rating 2020 Vacation - Game Changer

May 20, 2020 Jackie T Oshkosh, Wisconsin

Hello to my SATP family. I know I do take some time to think about my trip and the experience I had each year before I post my review. This year that has been a lot to take into account given the unforeseen nature of COVID-19 that has effected people every where to the extremes. I am also one personally effected by this horrific pandemic we… Read more
Hello to my SATP family. I know I do take some time to think about my trip and the experience I had each year before I post my review. This year that has been a lot to take into account given the unforeseen nature of COVID-19 that has effected people every where to the extremes. I am also one personally effected by this horrific pandemic we have all had to face head on as I lost my job due to this nightmare along with many many other folks and that includes all my family at SATP. I've been coming to SATP for the past 12 years and this is just not a resort but its my home when I come to Jamaica and these are my family members that have also had to endure these struggles. So with that said my post this year is to all my HEROS at SATP and hats off to everything your staff did to make our stay the best it could possibly be given the circumstances and the unknowing. We arrived on March 13th (Friday the 13th ironically ha). Once again welcomed with open arms and enjoying each moment with the staff and the sun/beach/ocean for the first couple days, then the reality of the situation started to get worse daily, hotels were closing up, planes were no longer allowed to land other than emergency personnel. Everyone of the staff that we encountered kept their heads held high and treated us as it was any other day. Without their professionalism and PERSONALITIIES it really would've made it a lot harder. So with that said I want to thank as many people as I can and also SATP hats off to you for taking care of the employees as I was one of the last 30 people in the hotel and watched SATP give bags and bags of groceries to go home with them as no one knows what the future holds. i'm confident SATP will be back again doing what they do best, make people feel comfortable and happy and want to come back to Jamaica MON! So my 2 biggest peeps I need to always thank first and foremost is my girl Kadian and our longest friend there Desmond. You both have a wonderful staff that respect you and it shows. So with that said here is my shout out to you all and I sure hope I don't miss anyone this year. Thank you Kerri, Damion, Melissa, Craig, Esroy, Kirk, Corneilus, Claudette, Paul, Stacy-Ann, Doraine, Iesha, Tobian, Daniella, Erica, Lynette, Clevon, Jovaine, Jevaugh, Alex, Raheem, my beach guys Kevin and Tavon?? Audley and All the housekeeping ladies all so wonderful as well. I do want to mention Donnavon Dalrumple as he is the musician on the beach that still daily shares inspiration and when we are there he spends some nice time with us, as he is also part of the SATP family and would love to see him back performing on a regular basis. The new beach bathroom is beautiful as well, we never leave the beach. I always remember when I travel to Jamaica, your vacation is what you make it. Have fun and enjoy! One love! Read less
Image of the Tripadvisor rating We traveled to renew our wedding vows

Apr 30, 2020 Ohseeyah Upper Marlboro, Maryland

From the moment we booked our vacation, our wedding planner called to discuss details and things that I wanted for our big day. I wanted a sunset ceremony and it poured down raining up until 10 minutes before we were supposed to start. Miraculously, the sun appeared and set just as I had hoped. The staff was wonderful during our week there. … Read more
From the moment we booked our vacation, our wedding planner called to discuss details and things that I wanted for our big day. I wanted a sunset ceremony and it poured down raining up until 10 minutes before we were supposed to start. Miraculously, the sun appeared and set just as I had hoped. The staff was wonderful during our week there. The food was scrumptious. The grounds were well manicured. Everyone went out of their way to make sure that we were taken care of at our home away from home. I even had the opportunity to take a cooking class while there which was quite interesting. Our video captured every detail of our vow renewal. I would recommend Sunset at the Palms for anything, not just a wedding. I hope to be able to revisit someday. The only reason we have not returned is because there were other places that we want to see. Memories were created there that we will never forget. Thank you Sunset at the Palms. Read less
Image of the Tripadvisor rating OUR ISLAND IN THE SUN - Paradise Found

Apr 23, 2020 mooresanbill

We began our first vacation at Sunset at the Palms in 2005, returned in 2008 and have been returning every year since then. When we come back each year it is like returning home to see all our family and friends! This year our stay was the first two weeks in March. Sunset at the Palms is a small, tranquil resort where once you go you will never… Read more
We began our first vacation at Sunset at the Palms in 2005, returned in 2008 and have been returning every year since then. When we come back each year it is like returning home to see all our family and friends! This year our stay was the first two weeks in March. Sunset at the Palms is a small, tranquil resort where once you go you will never want to leave. Your room is a beautiful treehouse style bungalow surrounded by lush tropical gardens where tree frogs sing at night and tropical birds awaken you in the morning. The beach is just a short walk across the road - with the assistance of a friendly crossing guard - where you will enjoy the most beautiful beach in Negril on Bloody Bay. Pristine, calm water and a beautiful horseshoe shape beach to walk and explore. If what you wish is a boat tour then Roydel is your Captain. He operates Reality Glass Bottom Boat tours which is located right beside the Sunset beach. You will not be disappointed. Every year we take a boat tour with Roydel and Michael and have a wonderful time sightseeing all along the Negril shoreline. There are many options for breakfast, lunch and dinner with some truly Jamaican themed meals. You cannot go wrong with the buffet at breakfast and dinner. The beach grill has many delicious lunch choices. A la Carte dining at the Lotus Leaf for special dinners. Chef's Showcase has authentic local cuisine prepared before your very eyes while you dine outside under the stars (weather permitting). After dinner at the Lotus Leaf, in the Martini Bar, you do not want to miss an evening of beautiful piano music by Paul. If you need a taxi during your visit for any off-site excursions, Ian is your man, During your trip you will meet many generous, caring, exceptional staff that will help make your stay a most enjoyable and delightful one. There are so many names to mention but please know that EVERYONE at Sunset makes our stay each year a special one. (Kadian, O'Neil, Marlando, Dorain, Esroy, Kirk, Carson, Keegan, Raheen, Kerry, Cornelius, Craig, Conroy, Claudette, Stacey, Shawn, Melissa, Bruce, Cleven, Joavi, Audley, Shorty, Madge and Gladston, are just a short list of so many wonderful caring staff at Sunset) We also got to meet a new General Manager this year, Kamarla Simms. Thank you for taking the time to meet and chat with us. There have been many improvements over the years and this year we were so pleased to find a new beautifully appointed beach restroom - well done!! Near the end of our second week at Sunset we were concerned about the worldwide outbreak of the Coronavirus and everyone at Sunset was so accommodating and helpful during what might have been a very stressful end to our vacation at Sunset - thank you all for your calm and compassionate assistance. We hope that all our friends and their families are safe and well during this very difficult time and are hoping to see everyone again very soon. One Love, Bill and Sandra Read less
Image of the Tripadvisor rating Wonderful holiday, friendly helpful staff, beautiful jungle setting, peaceful and secluded.

Apr 12, 2020 Alan H

our first visit to jamaica and this hotel. It couldn't have been better. The secluded tree rooms are finished to a high standard and comfort. Food is good and the restaraunts pleasantly situated. Al-a-carte dining is especially good. Evenings in the cocktail bar are a highlite of this hotel, the piano man has to be seen and enjoyed. will… Read more
our first visit to jamaica and this hotel. It couldn't have been better. The secluded tree rooms are finished to a high standard and comfort. Food is good and the restaraunts pleasantly situated. Al-a-carte dining is especially good. Evenings in the cocktail bar are a highlite of this hotel, the piano man has to be seen and enjoyed. will definately visit again Read less