Couples Sans Souci

Ocho Rios, Jamaica

Virgin rating

The hotel

The award-winning Couples Sans Souci continues to offer renowned cuisine and first-class service in an elegantly tropical setting. Sans Souci is French for 'without worry', and what could be more appropriate for a laid-back holiday in Jamaica, especially in a resort of this quality? Set into a pretty, 35-acre hillside garden that leads to 2 white sand beaches, the resort offers you a blissful retreat.

Amenities

  • Golf
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Water Skiing
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access

Where is it

On a golden beach, 4 miles east of Ocho Rios. Transfer time from Montego Bay airport: 2 hours 10 minutes.

Hotel information

150 ocean-facing suites on up to 3 floors in 7 buildings. All with air-conditioning, LCD flat screen TV, iPod docking station, tea/coffee maker, personalised mini-bar, safe, iron and board, nightly turndown service, bathrobes and hairdryer. Deluxe Garden Suites with sliding doors lead to a private balcony and large master bedroom with 1 king-size bed, sleeping maximum 2 adults.


All-Inclusive of: all meals and snacks, all drinks (including premium brands) and all activities and entertainment unless otherwise stated.
Ocean Suites have sea views from a furnished balcony, a spacious master bedroom with 1 king-size bed and large walk-in showers, sleeping maximum 2 adults.

Beachfront Suites are located near the Bella Vista and Palazzina Restaurants, and have a spacious master bedroom with living area, sleeping maximum 2 adults.

Premier Ocean Suites have a balcony, expansive sea views, living area, and a spacious master bedroom 1 king-size bed sleeping maximum 2 adults.

Penthouse Suites available on request.

Palazzina Restaurant (Bistro Fare, buffet breakfast and lunch, à la carte for dinner - reservation required), Beach Grill & Bella Vista (grilled specialities for lunch at the Beach Grill and authentic Asian dishes for dinner at Bella Vista), Casanova (traditional cuisine fused with Caribbean and Jamaican ingredients, dinner, reservation required). Sunset Beach Grill (buffet-style lunch of casual fare, including fresh-grilled burgers, French fries, and nachos). Java Cafe (pastries and caffeinated beverages). In-suite dining available 6:30am-10:30pm. 7 bars: swim-up pool bar, Charlie's Veggie Bar, Beach Bar, Sunset Beach Bar, Palazzina Bar, Balloon Piano Bar and Martini Bar.

Weekly Jamaican beach party. Friday night Starlight Gala. Resident band and pianist. Strolling musicians. Live nightly entertainment. Weekly Wine-Tasting Party.

3 swimming pools (1 natural mineral pool), 3 Jacuzzis, 2 beaches, 1 for au-naturel sunbathing. Water sports with instruction including water-skiing, scuba-diving – resort course and one complimentary dive per stay for beginners, and one complimentary dive per day for certified divers (a second dive is subject to availability), night dives are available*, snorkelling trips, Hobie Cat sailing, windsurfing and glass-bottom boat rides. Fitness centre and gym classes. Spa*. Unlimited complimentary golf including green fees and transfers to Upton Hills Golf Course (mandatory caddy*. Golf clubs available for hire*).

Complimentary WiFi.

3 nights from 3rd January-25th December and 7 nights 26th December-2 January.

* Denotes local charge.

Dress code: applies in à la carte restaurants.

This is an over 18, couples-only resort.

Please note: this hotel is not suitable for guests with walking difficulties due to the location on the cliffside.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3779)
  • Very good (985)
  • Average (299)
  • Poor (97)
  • Terrible (61)
Image of the Tripadvisor rating Adults Only stress free corner of paradise

Jul 25, 2024 amandacR8986AM

From the minute we arrived we were welcomed with a glass of champagne. The staff are friendly and helpful and give great attention to detail at all times. The room was spacious and comfortable with a big balcony area and black out curtains. Facilities were great, food was amazing and I cannot fault Couples on any area of my stay. I also received… Read more
From the minute we arrived we were welcomed with a glass of champagne. The staff are friendly and helpful and give great attention to detail at all times. The room was spacious and comfortable with a big balcony area and black out curtains. Facilities were great, food was amazing and I cannot fault Couples on any area of my stay. I also received a bottle of champagne, a cake and a song for my birthday which was really special. This was by far my best stay in Jamaica and I will definitely be returning. Read less
Image of the Tripadvisor rating Fantastic

Jul 17, 2024 Gordon E

We recently celebrated our 12th wedding anniversary at Couples San Souci. We were assigned the G block and the room was amazing. Very spacious and well appointed. The view was spectacular. The bed were extremely comfortable the patio furniture with choice of single or double day beds was very relaxing. The food service and food were both… Read more
We recently celebrated our 12th wedding anniversary at Couples San Souci. We were assigned the G block and the room was amazing. Very spacious and well appointed. The view was spectacular. The bed were extremely comfortable the patio furniture with choice of single or double day beds was very relaxing. The food service and food were both excellent. Chef Kumar at the Asian restaurant came and spoke with me due to my food allergies and he took excellent care of my meal. The staff were very friendly and consistently said hello and asked how we were. This was truly a very relaxing time for me and wife. Thanks Couples San Souci for making our anniversary very special. Can't wait to return Gordon & Nadia Read less
Image of the Tripadvisor rating The magic never fades

Jun 26, 2024 LifeInJa Kingston, Jamaica

It’s so amazing to see the evolution of this amazing property-and while so many great changes are taking effect (in terms of room/property renovation), the core foundation of leadership and customer service remain constant. Hats off to Mr. Battaglia and his team for keeping the magic flowing. Can’t wait to come back!
Image of the Tripadvisor rating Not 5 stars but a good 4 stars

Jun 24, 2024 416daniellec Marco Island, Florida

The resort is beautiful. The grounds are amazing. We really enjoyed the room as it was spacious and the beds were comfortable. There were great views all around the property and we were able to explore and find new fun things every day! The mineral pool and grotto were very nice! The spa was fantastic and we really enjoyed the massages seaside.… Read more
The resort is beautiful. The grounds are amazing. We really enjoyed the room as it was spacious and the beds were comfortable. There were great views all around the property and we were able to explore and find new fun things every day! The mineral pool and grotto were very nice! The spa was fantastic and we really enjoyed the massages seaside. Food was more hit than miss but we did have one bad meal where my husband got sick from the fish, mahi mahi, from one bite. It had a horrible smell to it and should not have been served. Overall the service is really slow, especially when you are used to better and faster service. We also were surprised how often the staff said “No” to us when we asked for something…. Even for bottles of water we were told no. Other resorts we’ve stayed at would move mountains to give what we were asking for and we’ve never been told no. The staff could definitely use improvement. Our biggest concern was the alcohol. We never saw them open a new bottle of liquor. It was all half bottles being poured into other bottles. We weren’t sure what we were getting and that was unsettling. At one point my husband ordered a vodka and tonic at the pool swim up. The bartender said they didn’t have vodka and grabbed a bottle of gin and said it was the same thing and poured it anyway, even when he said he did not want that. Same with the mini bar in the room. All of the bottles, with the exception of wine, were opened when we arrived to our room. The vodka was 100% watered down. It’s also scary not knowing what is in the bottles. We tended to stick to wine and beer for that reason. This resort could be a 5 star resort but it’s not because of the staff/service. Read less
Image of the Tripadvisor rating 12 out of 10 best Caribbean resort we have ever been to.

Jun 23, 2024 jonnychinatown Sturminster Newton, United Kingdom

We have just returned and can not wait to go back. The whole experience was magical. The food was sublime, no buffet except Tuesday night traditional Jamaican evening and Friday night’s international evening on the lawn. Other than that and breakfasts all other times are A La Carte menus. The Asian restaurant was our personal favourite. All the… Read more
We have just returned and can not wait to go back. The whole experience was magical. The food was sublime, no buffet except Tuesday night traditional Jamaican evening and Friday night’s international evening on the lawn. Other than that and breakfasts all other times are A La Carte menus. The Asian restaurant was our personal favourite. All the drinks and mixers are brands you would know. The staff are amazing nothing is too much trouble. When we left it was like saying good bye to an old friend. This is without doubt the best resort in the Caribbean we have every stayed at and how we wished we had found it sooner. Sans Souci is different that it wants you to come back, you are not treated as if you are just passing through, they treat returning customers to extra benefits such a special diner on Wednesdays night. If you are thinking of a Jamaican holiday you could do no better than this resort. Couples have 4 resorts in Jamaica and if this one is anything to go by I am sure the other will be great too. Ivan Read less