Couples Sans Souci

Ocho Rios, Jamaica

The hotel

The award-winning Couples Sans Souci continues to offer renowned cuisine and first-class service in an elegantly tropical setting. Sans Souci is French for 'without a care', and what could be more appropriate for a laid-back holiday in Jamaica, especially in a resort of this quality? Set into a pretty, 35-acre hillside garden that leads to 2 white sand beaches, the resort offers you a blissful retreat.

Amenities

  • Bar
  • Romantic
  • Spa
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Anniversary and special occasions
  • Beachfront location

Where is it

On a golden beach, 4 miles east of Ocho Rios. Transfer time from Montego Bay airport: 2 hours 10 minutes.

Hotel information

150 ocean-facing suites on up to 3 floors in 7 buildings. All with air-conditioning, LCD flatscreen TV, iPod docking station, tea/coffee maker, personalised mini-bar, safe, iron and board, nightly turn down service, bathrobes and hairdryer. Deluxe Ocean Suites with partial sea views, french doors leading to an enclosed covered sitting area, and large master bedroom (no balcony or patio), 1 king-size bed sleeping maximum 2 adults.

All inclusive of: all meals and snacks, all drinks (including premium brands) and all activities and entertainment above unless otherwise stated.

Deluxe Ocean Verandah Suites have a partial sea view, spacious master bedroom and large private furnished balconies, 1 king-size bed sleeping maximum 2 adults.

1-Bedroom Ocean Suites have a balcony, panoramic sea views and separate living room, 1 king-size bed sleeping maximum 2 adults. 

1-Bedroom Beachfront Suite with living area, bathroom with large walk-in shower, and balcony or patio with oceanfront view, 1 king-size bed sleeping maximum 2 adults.

Penthouse Suites available on request.

  • Honeymooners: Receive a bottle of sparkling wine in room on arrival and a 25-minute Couples massage, once per stay, when staying a minimum of 6 nights. Couples must be travelling within 30 days of their wedding date and present a copy of their marriage certificate on arrival.

Palazzina Restaurant (Bistro Fare, buffet breakfast and lunch, à la carte for dinner - reservation required), Beach Grill & Bella Vista (grilled specialities for lunch at the Beach Grill and authentic Jamaican dishes for dinner at Bella Vista), Casanova (traditional cuisine fused with Caribbean and Jamaican ingredients, dinner, reservation required). In-suite dining available 6:30am-10:30pm. 7 bars: Swim-up pool bar, Charlie's Veggie Bar, Beach Bar, Sunset Beach Bar, Palazzina Bar, Balloon Piano Bar and Martini Bar.

Weekly Jamaican beach party. Friday night Starlight Gala. Resident band and pianist. Strolling musicians. Live nightly entertainment. Weekly Wine-Tasting Party.

4 swimming pools (1 natural mineral pool), 3 Jacuzzis, 2 beaches, 1 for au-naturel sunbathing. Water sports with instruction including water-skiing, scuba-diving – resort course and one complimentary dive per stay for beginners, and one complimentary dive per day for certified divers (a second dive is subject to availability), night dives are available*, snorkelling trips, Hobie Cat sailing, windsurfing and glass-bottom boat rides. Fitness centre and gym classes, Charlie's Spa and beauty salon*. Unlimited complimentary golf including green fees and transfers to Upton Hills Golf Course (mandatory caddy*. Golf clubs available for hire*). Unlimited free local excursions.

Complimentary WiFi.

 3 nights except over Christmas and New Year when it is 7.

 

* Denotes local charge.

Dress code: applies in à la carte restaurants.

This is an over 18, couples-only resort.

Please note: this hotel is not suitable for guests with walking difficulties due to the location on the cliffside.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3541)
  • Very good (909)
  • Average (259)
  • Poor (79)
  • Terrible (55)
Image of the Tripadvisor rating A much needed trip

Apr 17, 2021 Sunnyirishman Columbia, Maryland

CSS provided us with another great vacation. This was our4th time at CSS, it is a very intimate resort idea for a couple to send a romanic time together. They are doing a great job handling the COVID requirements, including on site testing. We will be back.
Image of the Tripadvisor rating Fantastic 6th Trip

Apr 16, 2021 Jacob2610 Louisville, Kentucky

We arrived at Couples Sans Souci on April 7th for our 6th trip and felt the stress of the last year completely melt away. We had amazing service throughout our 7 day trip. La Shaun and Andreen at the Front Desk were incredibly helpful and friendly. La Shaun worked to move us into a cliffside room when one became available without us even having to… Read more
We arrived at Couples Sans Souci on April 7th for our 6th trip and felt the stress of the last year completely melt away. We had amazing service throughout our 7 day trip. La Shaun and Andreen at the Front Desk were incredibly helpful and friendly. La Shaun worked to move us into a cliffside room when one became available without us even having to ask! Kishawn at Guest Services was so kind and helpful with reservations all week. The food continues to blow us away with the outstanding quality. My wife and I both have food allergies/restrictions and Whayne Buchanon and Chef Tyrone Jackson worked to ensure that we both had safe, delicious options at all times. We loved the new setup at Palazzina for breakfast--it was fast and yummy and the staff was lovely. The staff at SSB was rocking it--espcially Kayon, Julia, and Samantha. The entertainment staff, Muckhugh and Fayon, did a fantastic job and we were lucky enough to see an outstanding performance by Alex Welcome on Jamaica Night. They are taking COVID precautions seriously to protect staff and guests. The testing needed to return to the US was a super easy, quick process on the resort. We can't wait to return for our 7th CSS trip in August. Read less
Image of the Tripadvisor rating Thanks CSS

Apr 15, 2021 Don D Iowa

My wife and I stayed at CTI but, did a trading places to CSS as well as went two other days due to red flag days at CTI. CSS was very accommodating to let us come over. We were at this resort 3 years ago and plan to return in 2022. Everyone is so nice. Shout out to Julia at the bar, so friendly and hard working.
Image of the Tripadvisor rating Just topnotch

Apr 10, 2021 couchsitta Zimmerman, Minnesota

We love Couples. We have been to the Negril resort in 2011 & 2016. Decided to try something different this year, and go to San Souci. The stay couldn't have gone better. Arrived at Sangster around 1:00 on a Monday, and it was pretty much a ghost town. Immigration was a breeze. Maybe a 20 minute wait for the shuttle to take us out on the 2 hour… Read more
We love Couples. We have been to the Negril resort in 2011 & 2016. Decided to try something different this year, and go to San Souci. The stay couldn't have gone better. Arrived at Sangster around 1:00 on a Monday, and it was pretty much a ghost town. Immigration was a breeze. Maybe a 20 minute wait for the shuttle to take us out on the 2 hour ride by ourselves out to Ocho Rios. Upon arrival, and through our stay everyone was welcoming and friendly. Not one covid concern here. Temp checks upon entering restaurants, and sani stations everywhere. The beach isn't as nice as 7 mile, but it is secluded. We loved walking the cliff side to work off the calorie intake during our visit, and walked a good 3 miles every day. Did a much needed couples massage with Simone and Mitzy. They were great. Had the pleasure of having Rafique serve us for a couple of meals, very funny guy. McHugh was entertaining every night hosting shows. The drive back was crazy. 9 of us in the shuttle for 2 1/2 hours to the airport as people were trying to get home before curfew. The week just flew by, and after a week back home we miss it already. If you are considering going to San Souci, just do it! I hope when we return we are done with the masks. I miss seeing smiling faces. Read less
Image of the Tripadvisor rating My New Favorite Spot

Apr 7, 2021 KnickiV Fort Lauderdale, Florida

Couples Sans lived up to its name! I had absolutely no worries at this resort. Zero! I initially visited with my mother then had a subsequent trip immediately after with my husband and in laws. Both stays were amazing and impressive. I recommend this location for adult families and couples. I like to break my reviews into parts and processes so… Read more
Couples Sans lived up to its name! I had absolutely no worries at this resort. Zero! I initially visited with my mother then had a subsequent trip immediately after with my husband and in laws. Both stays were amazing and impressive. I recommend this location for adult families and couples. I like to break my reviews into parts and processes so I’ll try to do that here. Check-in: As smooth as silk! Andrene, Marvia and Andrea Knight instantly made us feel like we were home. Our bellman, Ricardo greeted us with cold towels and champagne, then whisked us to our complimentarily upgraded, oceanfront room. Efficient and seamless! Concierge: Deleen delighted! Room: Clean, spacious and with an excellent view. Dining: the highlight of our stay! Chef Tyrone Jackson blew us away! He wowed us at every opportunity and his team followed suit. Both Chefs Kidd and Biswick delighted us with their culinary greatness too. Apart from a tiny hiccup early on with a smoothie, the food here blew us away! Chef Tyrone personally checked to find out if we had allergies or preferences and ensured that wherever we went our needs were met or more often than not, properly exceeded. Even my very, very, very picky husband lauded about the amazing cuisine served at this resort. Without question, two thumbs up!!! We did not expect gourmet service but at every turn, that’s exactly what we encountered. From custom, hand crafted truffles, to lobster 4 ways, to fish and veggies exquisitely prepared, to the best bun and cheese ever (two thumbs up for Shekera Cassie)! Every new dish was a culinary fantasy that you couldn’t wait to explore. Chef Tyrone, you simply blew us away! We will be back! Xoxo Spa: Location is absolutely divine! Nestled on a beautiful cliff over looking the ocean, you couldn’t ask for a better location. Massages unfortunately were not impressive:-(. It was likely my fault for not providing better feedback while receiving services. Don’t be afraid to ask for exactly what you want. I’m sure they’ll do their best to deliver. People were friendly and amenities were fabulous! Grounds: Wow! I can scarcely think of more beautiful grounds. Every nook and cranny was carefully thought out and expertly designed. Grounds are amazing! Especially around the spa area. I could spend all day there if there weren’t so many other things that captured my interest. Water sports: Didn’t do enough but what we did, we enjoyed thoroughly! Christopher and Mario took great care of us when we snorkeled and embarked on our glass bottom tour. The reef was lovely. Didn’t compare to Tahiti or Bora Bora but at just a hop skip and a jump from where we are, we’ll go back in a heartbeat! Beautiful place and wonderful people! COVID-19 Compliance: Great protocols in place to ensure safety. Masks are worn by staff at all times. Temperature checks are mandatory for dining and sanitizers are provided throughout resort. Check out: Exactly like check in, seamless and smooth process. Lashun impressed throughout our stay and made checkout a breeze. Excursions: Wonderful trip to Dunn’s River Falls! Must do! Golf at Sandal’s Upton Course was a great experience. Had an awesome caddie, Raynard and Gayline, our coordinator was excellent. Highly recommend! Overall: We can’t say enough good things about this resort. We can only recommend that you try it for yourself. If you’ve seen any negative comments, chalk it up to human error and perspective. Life is what you make it and at Sans Souci, there really are no worries. Read less